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EMOTIONAL INTELLIGENCE

Factors Affecting Emotional Intelligence

(Daniel Goleman, 2002)

Self-Management Social Skills


Self-Awareness Social Awareness

INFLUENCE
SELF CONTROL
EMPHATY Inspirational
SELF Trustworthiness Leadership
CONFIDENCE Organisational
Conscientiousness Developing others
Emotional Self Awareness
Adaptability Influence
Awareness Understanding the
Environment Drive and motion Building Bonds
Accurate Self-
Assessment Initiative Team Work and
Collaboration

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