CASE STUDY :24) Following is the body content of an email sent by the HR Manager of a company about discipline issues. DAVID MILES...
To: All the employee of the company
From: Davidmiles@email.com
Subject: Lack of discipline issue.
Team,
This email has been sent to bring to your notice that there has been a disciplinary issue within the organization.
The issue was the four of our employees behaved in a very rude manner in the canteen during their break time. The food which was served to them was not up to the mark. Despite having a word with the canteen manager they reacted violently. One of the employees broke the glass, while the other one was using foul language, and the other two of them overturn the chairs and damaged the refrigerator of the canteen. This action leads to four of the employees being terminated from the organization.
Kindly note that this kind of behaviour is not acceptable in the organization. We don’t believe in terminating employees, but these employees gave us no choice. We will take the same actions for anyone found to be repeating the same mistake and behaviour. Workplace terrorism won't be tolerated.
There are many ways to manage stress at the office.
If there is any issue, there are other ways to handle that situation. You can have a word with the canteen manager; you can go for a walk around the office premises. These kind of small issues are not unholy terror. They are quite common. We would expect you all to behave like an adult and solve any issues smoothly without causing any harm to anyone.
Thank you.
Regards, David Miles (HR Manager).
The answer to Part 2
2 principles of effective writing not followed in above Email
1. APPROPRIATE TONE - One tricky aspect of writing is that tone i.e., the attitude of the writer toward his subject or audience can easily be misinterpreted. Avoid sarcasm. Be aware that a letter can sound colder and more severe than you may intend. Pay attention not only to what is said but how your words may be interpreted. Do not be overly informal or familiar 2. ATTENTION TO FORM - Business letters, proposals, memos, and many other types of business writing require particular formats. Adhering to standard form eliminates confusion and helps the reader quickly identify the purpose of the document. Attention to details of form is more important in business writing than most other kinds of writing.
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