Focus Group 1

Question Respondent Response Remarks

Do you think there is a need
for automation and
innovation? Why?
Do you think there is a need
for automation and
innovation? Why?
Do you think there is a need
for automation and
innovation? Why?
Do you think there is a need
for automation and
innovation? Why?
Focus group 2
Doctors Yes Innovation will reduce chances of error
and will promote efficiency in health care.
Patients will be able to get medical
services very conveniently and the Doctor
will be better able to serve their patients.
Patients Yes It will save their time and reduce the
chances of error.
Nurses Yes It will promote efficiency and reduce influx
of patients to hospitals
Pharmacist Yes It will reduce the chances of error and will
s be able to monitor cross reaction of drugs

Question Respondent Response Remarks

Do you think there is a need
for automation and
innovation? Why?
Do you think there is a need
for automation and
innovation? Why?
Do you think there is a need
for automation and
innovation? Why?
Do you think there is a need
for automation and
innovation? Why?
Doctors Yes Patients will be able to get medical
services very conveniently and the overall
effectiveness of the health care industry
will improve.
Patients Yes It reduces the chances of error and will
save time and travel cost.
Nurses Yes It will promote efficiency and reduce influx
of patients to hospitals
Pharmacist Yes It will reduce the chances of error and will
s be able to monitor cross reaction of drugs
Focus Group 1
Question
What are the important features
that a good Health care app must
have?
What are the important features
that a good Health care app must
have?
What are the important features
that a good Health care app must
have?
What are the important features
that a good Health care app must
have?
Focus group 2
Question
What are the important features
that a good Health care app must
have?
What are the important features
that a good Health care app must
have?
What are the important features
that a good Health care app must
have?
What are the important features
that a good Health care app must
have?
Respondent Remarks
Doctors Emergency response system and medical History
Management. Scheduling appointments
Patients Emergency response system and connection
between Doctors, Patients, Nurses and Labs
Nurses Connection between Doctors, Patients, Nurses
and Labs. Emergency response system.
Pharmacists Medical History and prescriptions. Connection
between doctors, patients, nurses and labs.
Respondent Remarks
Doctors Emergency response system and medical History
Management.
Patients Scheduling appointments. Emergency response
system and connection between Doctors,
Patients, Nurses and Labs
Nurses Connection between Doctors, Patients, Nurses
and Labs. Emergency response system.
Scheduling appointments
Pharmacists Medical History and prescriptions. Connection
between doctors, patients, nurses and labs.
Focus Group 1

Question Respondent Response Remarks

What are the chances Doctor 1 Very High Modern features which will benefit the
of an App like Medex patients and ease their lives
Success? Why? Doctor 2 Low Providing all these features in a single app is a
very complicated task.
What are the chances Patient 1 High Will save time and improve efficiency
of an App like Medex
Patient 2 Very High Will save time and reduce the chances of
Success? Why?
error
What are the chances Nurses High Will improve overall efficiency of health care
of an App like Medex and will enable them to monitor patients
Success? Why? closely.
What are the chances Pharmacists High Will reduce the chances of error and save
of an App like Medex time.
Success? Why?

Focus Group 2

Question Respondent Response Remarks

What are the chances Doctor 1 Very High Modern features which will benefit the
of an App like Medex patients and ease their lives
Success? Why? Doctor 2 High Will improve overall efficiency of health care
and will enable them to monitor patients
closely.
What are the chances Patient 1 High Will save time and improve efficiency
of an App like Medex
Patient 2 Very High Will save time and reduce the chances of
Success? Why?
error
What are the chances Nurses High Will improve overall efficiency of health care
of an App like Medex and will enable them to monitor patients
Success? Why? closely.
What are the chances Pharmacists High Will reduce the chances of error and save
of an App like Medex time.
Success? Why?
What is the impact of Health care app like Medex on the life of Patients?
Doctors Response

5%
22%
40%

20%
13%

Facilitate & Helpful No Benefit Complicated

Easen there life and Saves Time Others

What is the impact of Health care app like Medex on the life of Patients?
Patients Response

3%
15%

42%
15%

25%

Facilitate & Helpful No Benefit Complicated

Easen there life and Saves Time Others
How well are the existing Health Care Apps doing? Hospital
Management Response

15%

45%

40%

Poor Fair Good Very good Excellent

How well are the existing Health Care Apps doing? Doctors
response
10%

12%

48%

30%

Poor Fair Good Very good Excellent

How well are the existing Health Care Apps doing? Patients
Response

7%
12% 23%

10%

48%

Poor Fair Good Very good Excellent

In which area do the existing Health care apps lack? Hospital

Management Response

4%
18%

31% 6%

23%
18%

Too basic features Too many adds

Frequent Glitches Comlicated settings
No emergency Response system Others
 In which area do the existing Health care apps lack? Doctors
Response

6%
21%

34%
15%

6% 18%

Too basic features Too many adds

Frequent Glitches Comlicated settings
No emergency Response system Others

In which area do the existing Health care apps lack? Patients

Response

4%
28%

42%
6%
12%
8%

Too basic features Too many adds

Frequent Glitches Comlicated settings
No emergency Response system Others
What are the important features that people look for in a Health care
app? Doctors Response

7%
2%
2% 20%

18%

Artificial inteligence to assesss cross 30%

drug reactions
Emegency response21% system
Connection between Doctors, Patients, Nurses, Hospitals and Labs
Medical History management via App
scheduale Appointments
Remind about appointments and routine check ups
Others

What are the important features that people look for in a Health care
app? Patients Response

2% 9%
8%1%

25%
40%

15%

Artificial inteligence to assesss cross drug reactions

Emegency response system
Connection between Doctors, Patients, Nurses, Hospitals and Labs
Medical History management via App
scheduale Appointments
Remind about appointments and routine check ups
Others
 What are the chances of Medex success? Hospital Management
Response

4%
28%

38%

30%

Low Average High Very High

What are the chances of Medex success? Doctors response

4%

33%

51%

12%

Low Average High Very High

What are the chances of Medex success? Patients response

10%
19%

20%

51%

Low Average High Very High

What is the per month price people are willing to pay for an app like
Medex? Patients Response

6% 5%
10%
19%

60%

less than 10£ 10£ - 20£ 20£-30£ 30£-40£ Greater than 40£
What is the key feature without which you think Medex will fail? Patients
Response

2% 8%

24%

8%
51%
Artificial 7%
inteligence system
Emergency response system
Schedualing appointments
Medical Record
Connection with Doctors, Nurses, Labs and Hospitals
Others

Will you recommend App like Medex to others? Patients Response

25%

55%

20%

Yes No Maybe
 Do you Use any Health care App? Patients Response

41%

59%

Yes No

What is the price you are paying for existing apps? Patients response

4% 8%

17%

46%

25%

0£ less than 10£ 10£-20£ 20£-30£ greater than 30£