Professional Documents
Culture Documents
Social Function
To give a positive impression that the competency of the applicant is in accordance with
the vacant job.
Text Structure
a. Mention the application explicitly
b. Mention the information sources of the job vacancy
c. Mention specific information about the competency of the applicant which are
suitable with the requirements.
d. Mention that the applicant is ready for an interview or the subsequent selection
process
Language Features
(1) Idioms and vocabularies used in an application letter
(2) Formal language
(3) Passive Voice
(4) Present Tenses
(5) Past Tenses
(6) Adverbs of time
Below is the format of an application letter that you can use as a guideline.
Sincerely,
Note: the contents of your letter might best be arranged into four paragraphs. Consider
what you need to say and use good writing style.
WORKSHEET
Best Regards
Jane Smith
Task 3: Fill in the blanks with the suitable words from the previous task.
1. To impress the HRD manager, I’d better include my education and experience background in my
….
2. If I were you, I would take this one and only … to study abroad with free charge.
3. Dea is a very smart student. During her senior high school, she had many … in various levels of
competitions. No wonder she got a scholarship in Indonesia University.
4. The CEO is very … to see his employees work in a nice atmosphere and produce outstanding
results for the company.
5. According to parents, science program in high school is more … than social program.
Task 4: Before you read the following resume, answer the questions first.
1. What is ‘Resume’?
2. What information is included in a resume?
3. Why do you need to write a resume?
Current "Manager of the Year" (2019) for Gold Resorts, where turnaround leadership of
multimillion-dollar restaurant, banquet, room service and catering operations has resulted in
record-setting profitability and eight "Best of Seattle" awards for fine dining excellence.
KEY SKILLS
Hospitality & Culinary Management Guest Service Excellence
Front- & Back-of-House Operations Multi-outlet Operations
Budgeting & Cost Controls Turnaround Management
Five-Star Dining/Menu Development Strategic Marketing & Sales
Teambuilding/Training/Supervision Payroll/P&L Management
Safety/Sanitation/Quality Controls Profit & Growth Strategies
Vendor/Inventory Management Restaurant & Kitchen Design
EXPERIENCE
GOLD RESORTS -- Seattle, WA and Nassau, Bahamas
Owner/operator of 25 five-star resorts in the US and Caribbean.
Food Services Manager, 2016-Present Bar Manager, 2011-2012
Assistant F&B Manager, 2044-2015 Assistant Manager, 2011
Restaurant Manager, 2012-2014 Manager Trainee, 2010
Advanced through promotions, culminating in present oversight of $6.8M F&B operations (fine
dining restaurant, two cafés, wine bar and banquet/ catering/room service operations) and a 65-
member team.
OUTCOMES
Elevated gross sales of Gold Resorts' Seattle property 27% in first year as food services
manager and by 12% or more every year thereafter.
Achieved record profitability of restaurant and catering operations for the past three
years. Cut food and labor costs by 16% while increasing sales, food/service quality and
guest satisfaction.
Redesigned menus and dining room layout; renegotiated terms with vendors/suppliers;
halted rampant waste; and unified front- and back-of-house staff to create a cohesive,
cooperative team committed to premium guest service and optimum profitability.
Restored profitability to Nassau resort's fine dining restaurant as restaurant manager,
propelling a 25% margin swing (from -6% to +18%) in one year. Efforts resulted in
distinction as one of the "Top 500 Grossing Restaurants" by Restaurant Magazine for two
years in a row.
Recognized for leadership excellence through "Manager of the Year" honors (out of 25
F&B managers).
AWARDS
"Manager of the Year," Gold Resorts (2019)
Eight "Best of Seattle" Awards:
Best Fine Dining Restaurant (2017, 2018, 2019)
Best Wine Bar (2017, 2018)
Best Catering Service (2017, 2018, 2020)
Top 500 Grossing Restaurants, Restaurant Magazine (2013, 2014)
EDUCATION
BS in Hospitality Management, 2009
Northern Arizona University
Foreign Language:
French (conversant)
1. What is a resume?
2. Is a resume similar to curriculum vitae?
3. Why does a job applicant need to write their resume?
4. Who wrote this resume?
5. Where does he live?
6. Does he have enough experience as a restaurant manager?
7. What does ‘multimillion-dollar restaurant’ mean?
8. What does ‘key skill’ mean?
9. What kinds of information do we include in a resume?
10. What do you think about the resume? Does the applicant with all of his qualifications deserve to
be hired or not?
How to Write an Impressive
Application Letter
Below is the format of an application letter that you can use as a guideline.
Sincerely,
Note: the contents of your letter might best be arranged into four paragraphs. Consider what you need to
say and use good writing style. See the following examples for variations in organization and layout.
Task 6: Arrange these jumbled paragraphs into a good order of application letter.
Your company’s reputation within the retail industry suggests that you only employ staff of the highest
calibre. It is for this reason more than any other that I would jump at the chance of joining an esteemed
institution such as yours where hard work is acknowledged and rewarded.
I firmly believe that my combined experience and competencies can make an immediate and
positive impact on your business. I realise that this letter alone may not sufficiently convey all
my abilities, therefore I would appreciate the opportunity of a personal interview with you,
where I will be able to demonstrate my suitability further and in more detail.
Tony Morris
120 Lamborghini Street
Birmingham B1 1AA
T: 0870 061 0121
E: tonymorris@yahoo.com
Dear Mr Green
As a manager with a broad based managerial and retail background, I would like to present my
resume in consideration for your Retail Managers position, which was advertised this week on
the www.dayjob.com website.
However what really sets me apart from other candidates is my proven ability to maximize
business opportunities, develop my staff to deliver greater service and my long track record of
hitting sales targets. As someone who recognises that success starts with people, I would also
like to point out that I specialise in staff selection, retention, training and performance
monitoring, all of these are vital in ensuring that my team is always a skilled, capable and
motivated workforce.
Richard Green
Hiring Manager
Dayjob Ltd
120 Vyse Street
Birmingham B18 6NF
Yours sincerely
Tony Morris
Having over five experience of working for leading high street retailers, I possess a variety of
retailing skills that I feel will prove to be highly valuable to your company. The consistent theme
throughout my career has always been my ability to drive operational, visual and customer
service standards to the highest levels. I also possess creative flair as well as first class
communication skills, and am able to quickly identify fashion trends and exploit retailing
opportunities.
Task 7: After you have finished arranging it, answer the questions below.
Grammar Review
1. I would like to propose my candidacy for the position of IT manager which …………. (advertise)
in the latest issue of Macro Magazine.
2. I ….. enthusiastically ………….. (apply) for this post.
3. I ………………… (employ) in a busy role where I ……………….. (require) to make a correct
judgment on the freshness of the tea leaves.
4. I ……….. (join) the editorial department in 2004.
5. I …………… (able) to develop useful skills what will be of great value to me later on my career.
6. I …………….. (consider) myself a productive worker with a solid work.
7. Greater details of my accomplishments …………. (find) in my attached resume.
8. I …… (to be) available for interview at any time.
9. If you ……………. (interest) to meet in person regarding my accomplishment, I ………… (be)
available at 452-566-8880.
10. Not long after had I quitted my employment, my previous boss ……… (write) a reference letter
for me.
WRITING PROJECT
-Writing is easy. Though, to start writing the first word is never an easy job.-
Read the following text and answer the questions.
Sean Merchant
Hiring Manager ………………………
The Big Peg
…..
Birmingham B18 6NF
………………………
Dear Mr. Merchant, …..
Your company recently advertised on the dayjob.com website for a project
manager. After reading the job description I am confident that I would be
a perfect fit for this position as my experience and abilities precisely
match your requirements.
Without wishing to sound boastful I feel that I come to you with a
background that is unique and distinctive from other applicants. I have a
long track record of skillfully planning and managing multi million pound
projects, hiring and training efficient cross functional teams, and
generating extensive cost savings by making processes more efficient. ………………………
These successes have prepared me well for a position at your company. …..
My core strengths include, but are not limited to the following:
Negotiating difficult decisions with colleagues, senior manager
and other third parties.
Delivering results on time, within budget, and to the highest
specification.
Developing accurate and achievable project plans.
Yours sincerely
………………………
…..
Richard Hill