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  • Servicecamp First Steps Add Staff en

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    Christopher Scannell
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    The document provides instructions for adding staff members and defining their access authorizations in the ServiceCamp platform. It outlines 3 steps: 1) Open the staff agent settings page under administration, 2) Click "Add Staff Agent" to add a new agent, and 3) Define the agent's email, access authorizations, and personal data so they can edit tickets assigned to their inbox.

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    The document provides instructions for adding staff members and defining their access authorizations in the ServiceCamp platform. It outlines 3 steps: 1) Open the staff agent settings page under administration, 2) Click "Add Staff Agent" to add a new agent, and 3) Define the agent's email, access authorizations, and personal data so they can edit tickets assigned to their inbox.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    16 views1 page

    Servicecamp First Steps Add Staff en

    Uploaded by

    Christopher Scannell
    The document provides instructions for adding staff members and defining their access authorizations in the ServiceCamp platform. It outlines 3 steps: 1) Open the staff agent settings page under administration, 2) Click "Add Staff Agent" to add a new agent, and 3) Define the agent's email, access authorizations, and personal data so they can edit tickets assigned to their inbox.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    First steps

    Add staff

    Set the credentials for the staff of your company and define their access authorizations in
    servicecamp.

    To do so, open www.servicecamp.com and sign in.

    Open the settings under "Administration > Staff Agents".


    1

    Click on "Add Staff Agent" to add a new staff agent.


    2

    Define details like email address, access authorizations and personal


    3 data.

    The created staff agent appears in the list of staff and is able to edit
    ✓ tickets for the assigned inboxes.

    www.servicecamp.com by TeamViewer

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