Pawi Hi I’m Pawi and you’re listening to Rappler Podcasts. You’re listening to Hustle’s Inside the Industry, where we talk to professionals and find out how they got here, why they’re doing what they do and what it takes to do it. This is Pawi from Rappler’s Hustle team and today, we continue our three-part series with Sun Life as we feature guests that have a lot to share about personal finance and personal ambitions. This partnership with Sun Life is part of their financial literacy campaign to help empower Filipinos to rise above COVID-19.
In our first episode, we spoke with financial advisor and entrepreneur, Zzlleenn Lee. Now our series goes from private enterprise to public education. For this episode, we have Sun Life’s Sun Pera-Aralan program. To tell us more about it, we have TJ Agulto of AHA Behavioural Design, teacher Jennifer Carrion of Industrial Valley Elementary School and Tin Meliete of Sun Life Foundation. Welcome, everyone!
TJ, Jennifer and Tin Thank you. Thanks for having us.
Pawi What is Sun Pera-Aralan?
Tin Sun Pera-Aralan is a behaviour-based financial management program, which makes use of a very simple tool, a peso sobre, in helping public school teachers manage their budget and extend their salary until the next payday and eventually, lessen indebtedness. It’s a program of Sun Life Foundation, this is specifically tailored for our dearest educators from the public school sector. Apart from engaging the teachers, it also provides volunteer advisors, whom they can consult for free as well as a Facebook community where they can share their experiences.
Pawi That sounds like a good way to utilize the Sun Life workforce; your advisors are engaged in both professional and philanthropic activities. For teacher Jennifer, as a beneficiary of the program, how did you discover and join Pera-Aralan and how many public school teachers are in the program?
Jennifer I learned about this last year; they explained the importance of financial literacy. We were the first school in Marikina na binigyan nila ng ganitong meeting. Lahat ng teachers sa Industrial Valley, nabigyan ng peso sobre.
Pawi You’ve been using this tool for a while, no?
Jennifer Actually, during the first two months, di ko siya pinansin (laughs), di ko talaga binuksan. And then nakita ko yung anak ko pinaglalaruan niya tapos sabi niya na let’s try to budget our money Sabi ko let’s try tapos ayon, nagtuloty-tuloy na.
Pawi That’s a good segue to TJ. How did you come up with this idea in the first place? What specific problem did you see in the market?
TJ In the old Makati Stock Exchange Starbucks, Tin asked me for a different approach to financial literacy. There have been many programs out there but how can Sun Life come up with something different? As part of AHA Behavioural Design, we’re the first company to apply the principles of behavioural economics to a lot of development problems in the Philippines.
Tin When I joined the foundation, I was asked to come up with a flagship financial literacy program and that time, we were looking at several segments. We didn’t want to come up with just the usual programs, we realized that there are a lot of those available already but the problem is still there. We wanted to study the behaviour of teachers and provide them the right kind of help and something to not add to their burden.
Pawi On that note, let’s hear from our teacher here. How were you managing your finances prior to all this? What were your struggles in doing so?
Jennifer Before, kami yung tinatawag na “London” - loan dito, loan doon (laughs). Bakit ba nagloloan yung teachers? Hindi para sa sarili eh, para sa mga bata. Before sobrang struggle, walang goal. Alam mo lang makakain ka at maprovide mo yung mga kailangan ng anak mo. Utang dito, utang doon.
Nakakila namin yung Sun Pera-Aralan at nag-explain sila, doon ko narealize na kailangan ko. Naturuan talaga ako, how to budget every week. Narealize kong kailangan ko mag-save, ayoko nang pumila sa health center. That’s why sobrang thankful ako na nakilala ko sila. I’m a solo parent, sobrang struggle talaga before.
Pawi Overall this is long-term thinking; we have to look forward to longevity. I want to move the discussion to the present. In light of the pandemic, are you finding your clients treating their financial planning more seriously?
Tin The beauty of this program is that we maintain our community through Facebook, where everybody is. We are able to monitor them. We’ve had conversations with them, we’ve been able to gather updates. We found out that, during the pandemic, they were able to use the peso sobre. A lot of them were saying that they were very grateful. We all had to think about how we’re going to adjust so this tool really helped them manage their finances better.
This is why we’re doing what we do; it’s not just some module or seminar. The beauty of this is that it’s simple and actionable.
TJ Aside from being practical, targeted and behaviour-based, Sun Life Foundation has rolled this up last year and has reached 10, 224 public school teachers. Can you imagine the reach? Since it’s behaviour-based, it’s not disruptive to the already loaded schedules of teachers. Here, we embed the tool in their natural routines - that’s why it’s cost effective.
Pawi Can you outline the specific ways your current usage of the tool have helped you navigate through this pandemic?
Jennifer Every pay day, I have to make sure na each week may budget ako. Sa last sobre, andun yung savings. I make sure na nabubudget ko yung pera ko per week. Natuto akong bilhin lang kung ano ang kailangan.
Pawi Can you tell us what it’s like to be a teacher right now? How are you operating?
Jennifer Mas mahirap ngayon, mas mahirap sa amin. We have to make sure na we have an internet conenction and gadgets for our pupils. Pag-gagather pa lang para sa isang section, napaka-hirap. We have to consider the data privacy of the pupils as well. We can’t locate them easily. May mga pupils kami na hindi nag-enroll kasi wala silang gadgets.
Pawi I understand that AHA does a bunch of behavioural projects. Can you tell us how AHA has been catering to some pandemic specific scenarios?
TJ With Sun Pera-Aralan, we’ve been rolling this out since last year. When we’re able to nudge a specific behaviour like budgeting in their homes, it grows to other behaviours. With the behaviours that Jennifer mentioned like prioritizing, we didn’t teach those explicitly. Those just came out because that’s the nature of behavior. We didn’t even tell them to save because the reality is there’s not enough money for them. But because it’s grounded on empathy, what we tell them is to make sure that their budget can stretch until the end of the month. We’re passionate about statistically measuring the impact of the intervention. We were surprised that there was a monthly average savings of PHP 3,190.
We’re also applying a lot of behavioural economics in other designs and one of which is a hospital professional, where we want to help them with resiliency. Our frontliners are so tired and we’ve been doing the research for the past month to help them keep their mental health.
Pawi The common perception with saving is that something you need but your approach is different; it’s more of focusing on what you need within what you have and the rest is savings.
Tin, comment on Sun Life Foundation is pivoting in light of the pandemic and what larger scale initiatives are you also taking?
Tin Sun Life in the Philippines is celebrating its 125th year. We are now scaling up the program since it’s been proven to be working; we aim to reach 125,000 teachers after 5 years. Imagine how many families will be impacted. In terms of pivoting, we’ve been in constant conversations with our partners and since we study the behaviour of teachers, we found out that the behaviour doesn’t change at all. It’s all about the implementation of the tool. We communicate through the digital space. In terms of other programs, annually we give out school bags. We don’t need school bags in this pandemic (laughs). We’ve talked to the other teachers regarding other school supplies they would need to be distributed. Also, over the years, we’ve always had scholarship programs. They now need an allowance or stipend for the internet.
Pawi Teacher Jennifer, what advice would you give to your colleagues to safeguard their finances to give them hope for the future?
Jennifer To have your plan, kahit wala kang long term goal, at least a short term goal na kaya mong abutin. Napaka-importante na sa panahon ngayon meron kang savings. Ang pinaka-importante sa lahat na isipin mo yung pamilya mo. Matuto tayo magsave at magbudget.
Pawi On that note, for TJ and Tin, your last remarks for our listeners?
TJ From a behavioural perspective, madali mafeel overwhelmed but dahil sa 10,224 teachers, narelaize natin na if you just start on one habit, it can create a lot of impact on your life. Start small. Do what you can do now, do that consistently.
Tin It’s really all about the commitment to change to better your life for you and your life. Sun Life Foundation is here, kaakbay niyo kami. Ang sarap niyo po tulungan; they practice what they preach. We’re happy to hear stories of transformation.
Pawi We’re going to wrap things up with our Play of the Week. We talked a lot about work, now let’s talk about play. Any fun activities or recommendations for our listeners to unwind from the busyness of business?
Jennifer Actually, hindi nga siya pag-patanggal ng stress (laughs). I play Scrabble online. Iba’t iba yung kalaban mo, mas masaya pag nanalo ka. To lessen dementia, you have to play puzzles daw na mag-eexericise sa mind mo.
TJ Most of the day, I spend 10 hours on the screen but at least an hour, I’ll spend it on paper kasi nakakapagod. Actually, we’re developing a nudge on reducing screen time. Play time is paper for me. I’m reading The Life of Ruth Bader Ginsburg, one of the most phenomenal women in the world.
Pawi My play of the week is two things. One of my neighbors, who works for the Czech embassy, noticed that I liked books. Without warning me, I came home to a goodie bag filled with books from the Czech embassy. Some of them are European stories translated in Filipino. One is called R.U.R. by Karel Capek, one is a book of short stories and the last one is a travel book by Jessica Zafra.
Tin I’m very big on meditation right now. I’m using this app called Calm. It’s just sitting there and not judging your emotions and feelings. I feel myself more calm so I would highly suggest it and it’s just ten minutes of your day.
Pawi We talked about financial, physical, mental and spiritual health. It’s great having you, thank you! And thank you out there for listening. This is part two of our ongoing series with Sun Life and stay tuned for the next episode as we dive into financial planning for educators and OFWS. You may visit Sun Life to learn more about Sun Life’s products and services.
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