The Revenue Memorandum Order provides policies to enhance frontline services and implement a revised Citizen's Charter. It establishes a single window counter for receiving and releasing documentary requirements and permits. It specifies the responsibilities of registration officers at the single window. Stamping of invoices is no longer required but printers must submit a delivery certificate for printed documents within 30 days. Newly hired personnel will be assigned to the client support section and the queuing system will create a new transaction type for new business registrants. In the meantime, the queue for certificates of registration will handle new registrants.
The Revenue Memorandum Order provides policies to enhance frontline services and implement a revised Citizen's Charter. It establishes a single window counter for receiving and releasing documentary requirements and permits. It specifies the responsibilities of registration officers at the single window. Stamping of invoices is no longer required but printers must submit a delivery certificate for printed documents within 30 days. Newly hired personnel will be assigned to the client support section and the queuing system will create a new transaction type for new business registrants. In the meantime, the queue for certificates of registration will handle new registrants.
The Revenue Memorandum Order provides policies to enhance frontline services and implement a revised Citizen's Charter. It establishes a single window counter for receiving and releasing documentary requirements and permits. It specifies the responsibilities of registration officers at the single window. Stamping of invoices is no longer required but printers must submit a delivery certificate for printed documents within 30 days. Newly hired personnel will be assigned to the client support section and the queuing system will create a new transaction type for new business registrants. In the meantime, the queue for certificates of registration will handle new registrants.
policies and guidelines in the enhancement of the frontline services in compliance with the Ease of Doing Business and implementation of the revised Citizen's Charter. The Revenue District Office (RDO), thru the Client Support Section (CSS), shall implement a single window policy in receiving and releasing of documentary requirements and permits by establishing a single counter for such purpose. The responsibilities of a registration officer/personnel assigned in the single window are specified in the Order. Stamping of invoice/receipt and other supplementary commercial documents is no longer required. The printer, however, shall submit within thirty (30) days to the RDO where the taxpayer is registered the Printer's Certificate of Delivery (PCD), which shall serve as evidence for the printing of specific set/serial number of the invoice/receipt and other supplementary commercial documents that shall be used for authenticity validation during Tax Compliance Verification Drive. The Regional Office, thru the Administrative and Human Resource Management Division, shall assign newly-hired personnel to the CSS to augment its current personnel strength. The Information Systems Development Operations Service, thru the Systems Development Division, shall revise the queuing system to include a new transaction which shall be named as “New Business Registrants” to serve as the receiving and releasing counter of documentary requirements and permits for new business registrants. Pending the revision of the queuing system, the field dedicated for Certificate of Registration shall be used as the queue for receiving and releasing of the documentary requirements and permits for new business registrants.