A​HMAD​ O​MAR​ H​AMMAD  

     
Jordan- Amman | Mob: +962-77-5030034  
Email: ahmad.hammad229@gmail.com 
LinkedIn: ​https://jo.linkedin.com/in/ahmadhammad229​ skype:ahmadhammad229 
Philadelphia University, Jordan, Bachelor in​ Software Engineering​, 2001-2006 
 

S​UMMARY 
Technology-driven, continuous learner, and highly motivated Technical Product Manager with 14+
years of experience in solution delivery on different technology stacks. Possessing a good sense
of management and leadership, and passionate about building winning teams who can innovate
added-value solutions to enhance people's lives and optimize efficiency; together, we successfully
accomplished creative projects in various sectors such as telecom, digital-​advertising, service
providers, SaaS, PaaS, CPaaS, banks, and governmental entities in many different countries
including: Jordan, KSA, UAE, Palestine, Armenia, Mauritania, Yemen, Iraq, Syria, and Tanzania.​. 
 
O​BJECTIVE 
Challenge  in  ​technical  product/project  management  or  solutions  architecture  topics  to  apply 
the  blend  of  my  technical  ,business  and  managerial  skills  to  achieve  the  highest  possible 
growth on personal and career path levels. 
A​REAS​ ​OF​ E​XPERTISE 
 
● Product Management  ● Entrepreneurship 
● Solutions Architecture  ● Software Development  
● Project Management & team leadership  ● CPaaS / UCaaS 
● Business Analysis  ● Microservices and API  
● Data and App monetization   ● VAS & Telecom Solutions  
● ٍParticipate in sales and presales  ● ChatBots and RPA 
● Digital Transformation   ● SMS & SMPP subject-matter expert 
● Agile /scrum Release Planning   ● Machine Learning-Recommendation Systems  
   
C​ERTIFICATIONS 
Proficiency in KNIME Analytics Platform (L1) 
Data Science with KNIME Software  
 
AWS Certified Solutions Architect - Associate  
Amazon Web Service 
 

Certified Scrum Product Owner   

International Scrum Institute™  
 
 
 
 
 
W​ORK​ E​XPERIENCE 
October 2019 – present  Technical Product Manager  Palmira software house 
➔ lead  the  development  team  QA  and  BA  teams  to  deliver  a  strategic  performance 
measurement system to smart Dubai government (SDG). 
➔ prepare  and  demonstrate  POCs  for  AI  solutions  including  topics  like  :  -detection 
objects in the image , -text analysis and sentiments, -recommendation systems . 
March 2018 – March 2019  Technical Product Manager Noqoush Media Group 
  
➔ Software/system  design  &  development  &  partner  cross  departments  management  for 
End  to  End  Data  monetisation  solution  ,an  in-network  Telco  Operator  solution  that 
makes Telco operators Subscribers information available for Advertisers in Ad server . 
Sept 2016 – Jan 2018 Technical Product Manager  Unifonic 
Sept 2016 – Jan 2018 Technical Product Manager  Unifonic 
 
➔ Technical product management on new generation SMS center System include :  
➔ Determine  problems  and  opportunities  to  Identify  business  needs  and  recommend 
viable solutions include telecom domain ,web ,API and sdk ,billing , M&O domains.  
➔ conduct UAT with partners ,Evaluate and measure success after production .  
➔ Amazon AWS solutions architecture , infrastructure and cost reduction. 
➔ product owner ,write technical and business stories using scrum methodology .  
➔ Works closely with Eng,sales,marketing,and support to ensure customer satisfaction. 
➔ Technical Pre Sales/Project Manager for enterprise clients and accounts .  
 
May 2014 – Aug 2016  Systems Integrations Team Leader  ArabiaCell 
 
➔ design  and  build  a  data  warehousing  project.  utilizing  an  indexing  engine  to  process 
historical  data.  The  processing  of  billions  of  records  ,includes  data  ETL,Java,  Apache 
Solr ,​Apache Karaf and Talend ETL​.   
  
➔ design  and  build  telecom  USSD  gateway  solution  for  telecom  service  providers,  using 
SS7 JAIN SLEE Mobicent framework(Telestax open source). 
 
➔ integration  solution  on  Jordan  E-Governments SMS project, to introduce SMS services 
in  order  to  enhance  government  services,and  implementing  a  central  logging  system. 
The  project  included  many  entities  such  as  the  Central  Bank,  Customs, Super Supreme 
Department, Civil Status Directorate and Department of Land & Survey. 
 
May 2013 - May 2014 Data Integration Lead  BlueOSS, Amman - Jordan 

➔ Data  integration  (ETL)  role  in  cost  effective  cloud  billing  service.  integration  with 
VOSS-CISCO  SaaS  Cloud  to  collect  the  PBX  CDR  data  then  generates  billing  details 
per  the  telecom  service  provider  customers  usage.  Amazon  AWS  cloud  has  been 
selected as a deployment and execution environment.  

Mar 2011 – Dec 2011 Senior Technical Consultant Ominx   

➔ implementing  EAI  /API  layer  to  handle  the  integration  points  with  Oracle  Siebel 
CRM,with web services, using Oracle SOA and ColdFusion ESB. 
 
Jul 2008 – Mar 2011 Senior Software Developer  Globitel 

➔ software  development  in  GSM  & VAS team to customize, provision and operate several 

telecom  services  including  Speech  Log  solution  (log  the  call  center  voice  calls  for 
quality measurement), RBT (ring back tone ), and collect call (charging solution). 

➔ implement  integration  points  with  the  various  PBX  systems  such  as  Avaya  and  Cisco 
Call  Manager.  Many  technologies  and  protocols  have  been  used such as SS7, C/C++ & 
Java,CTI.  
➔ charging  services  integration  ,utilizing  many  technologies  including  Diameter  charging 
client  (SCAP1,  SCAP2),  CORBA  interface  integrated  with  Alcatel  ngHLR,  ​IBM 
Websphere MQ integration MML, RTBP and Ericsson UCIP gateway​. 
Dec 2006 – Jul 2008 Java Software Developer  BeeCell 
 
➔ software  development  for  ​VAS  SMS  Service  Applications  (SMPP  transmitter,  receiver, 
transceiver) . 
➔ implementation  of  IVR  system  using  Asterisk(  free  open  source  PBX  software)  .and 
build dynamic IVR menus. 
Feb 2006 – Dec 2006 C++ Software Developer  NGT   
write C programs to interface Kannel gateway with the VAS system and make needed 
modifications on Kannel open source.  
E​NTREPRENEURSHIP​ ​AND​ ​HACKATHONS​ ​ACTIVITIES  
ParallelBots , April 2019 - ​business incubated by the tank Umniah Jordan 
is an integration partner, offers concept, design, programming, and marketing services for 
Arabic voice-enabled chatbots​ on social media . 
P​RODUCT​ ​MANAGEMENT​ ​SKILLS 
Define the product vision and value proposition ,prioritize requirements and Define MVP. 
set Metrics ,KPIs, Measurement and A/B testing. 
Competitor / market analysis and generate new features.and Define marketing strategy . 
T​ECHNICAL​ ​SKILLS 
Programming languages​: ​Java​ /SpringBoot/JAINSLEE & ​Python​. 
AI and Machine learning​: using AWS ,IBM watson ,Knime and OpenCV. 
Microservices and API​ ​ ​: API Gateways ,n tier architecture using Spring Boot and Jhipster . 
Cloud Computing​: Amazon ​AWS​ , IBMCloud - Watson. 
Telecom​:  SS7,  ASN.1,  ISUP,  TCAP, MAP, CAP, MM7, MMS, SIP, SCCP, GPS, PBX, Asterisk, 
IVR, CTI, Diameter, Radius, MML, USSD Gateway and Kannel Gateway. 
Security:​ Packet Craft Programming and Penetration Test ,LDAP , SSO,​OAuth 2.0​ (KeyCloak ). 
T​RAINING​ ​AND​ C​OURSES​: 
● Professional in Business Analysis PMI-PBA (35 hours) 16-March 2019 Jordan 
● Agile -Scrum Release Planning & Estimation (8 hours) 16-Feb Jordan 
● Entrepreneurship and Business Development Training from SPARK 2JAN- 8FEB 2019 
● Digital Product Management 16 hour by Scott Germaise NOV - DEC 2017 
● PMP® Certification Preparation May 7th to May 18th, 2017 Process&Smith Jordan. 
● Mini MBA ​(master in business administration) in Practice Feb to Oct 2017. 
● JAIN SLEE by Telestax from 10 to 13 July 2017 -dubai 
● CEH-certified ethical hacker - penetration testing in pioneer academy 85 hr7-3- 2016 
● Data Science Bootcamp with Jordan open source association (JOSA) 45-hour training 
from 28​th​ 12 2015 to 13 2 2016 include ETL, visualization data analytic, machine 
learning, regression classification ,information retrieval & recommender sys. 
● CMMI level 1 and 2 (Capability Maturity Model Integration) from 8 -10 June 2013.
● Augmented Reality Workshop with Qualcomm SDK, September 8, 2012 Amman- KBP
● Nokia developer training in Jordan from 11 - 12 May 2012.
● IPhone development for managers from 1​st​ -2​nd​ August 2010 (10 hours).
● IPhone mobile applications development from 18​th​-29​th​ July 2010 (50 hours).
● CCNA Course in Teleprobe Corp during the period 4​th​ May to 29​th​ June 2008. 
H​IGHLIGHTED​ ​PROJECTS  
Organization  Project  Year  Country  Company 

Smart Dubai gov  Digital Meter  2019-2020  UAE  Palmira 

du  Data monetization   2018  UAE  Noqoush 

Saudi Airlines  messaging middleware   2017  KSA  Unifonic 

Alinma ,ANB,SHB Banks  SMS integration  2017  KSA  Unifonic 

Central bank of Jordan  Jordan eGov SMS  2016  Jordan  ArabiaCell 

Watanyia mobile  USSD  2015  Palestine  ArabiaCell 

Karabakh  RBT  2011  Armenia  Globitel 

MTN  Collect Call  2010  Syria  Globitel 

L​ANGUAGES 
Arabic : Mother Language - English : Good 
P​ERSONAL​ I​NFORMATION
Nationality : Jordanian - Place of Birth : Amman - Jordan 
Marital Status : Married 
Date of Birth : 1983/03/10