Professional Documents
Culture Documents
2020
IMPACT REVIEW
From
theor y of change
to practice
The Geneva
L earning
Foundation
2019
2020
© The Geneva Learning Foundation 2020
Some rights reserved. This work is available under the Creative Commons Attri-
IMPACT REVIEW
bution-NonCommercial-ShareAlike 4.0 International; https://creativecommons.org/
licenses/by-nc-sa/4.0/).
Under the terms of this license, you may copy, redistribute and adapt the work for
non-commercial purposes, provided the work is appropriately cited, as indicated
From
below. In any use of this work, there should be no suggestion that the Foundation
endorses any specific organization, products or services. The use of the Foundation
logo is not permitted. If you adapt the work, then you must license your work under
theory of change
the same or equivalent Creative Commons license. If you create a translation of this
work, you should add the following disclaimer along with the suggested citation: “This
translation was not created by the Geneva Learning Foundation. The Foundation is
to practice
not responsible for the content or accuracy of this translation. The original English
edition shall be the binding and authentic edition”.
Any mediation relating to disputes arising under the license shall be conducted in
accordance with the mediation rules of the World Intellectual Property Organization.
Suggested citation. The Geneva Learning Foundation. Impact Review 2019-2020:
From theory of change to practice; Geneva: The Geneva Learning Foundation, 2019.
Third-party materials. If you wish to reuse material from this work that is attributed to
a third party, such as tables, figures or images, it is your responsibility to determine
whether permission is needed for that reuse and to obtain permission from the
copyright holder. The risk of claims resulting from infringement of any third-party-
owned component in the work rests solely with the user.
General disclaimers. The designations employed and the presentation of the material
in this publication do not imply the expression of any opinion whatsoever on the part
of the Foundation concerning the legal status of any country, territory, city or area or
of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted
and dashed lines on maps represent approximate border lines for which there may
not yet be full agreement.
The mention of specific companies or of certain manufacturers’ products does not
imply that they are endorsed or recommended by the Foundation in preference to
others of a similar nature that are not mentioned. Errors and omissions excepted,
the names of proprietary products are distinguished by initial capital letters.
All reasonable precautions have been taken by the Foundation to verify the informa-
tion contained in this publication. However, the published material is being distributed
without warranty of any kind, either expressed or implied. The responsibility for
the interpretation and use of the material lies with the reader. In no event shall the
Foundation be liable for damages arising from its use. The Geneva
This publication contains individual views and does not necessarily represent the
decisions or the policies of the Foundation. L earning
Foundation
Turning a theory of change Within three months of creating the
Foundation, we kicked off three pilots.
3
”
things in new ways. nity staff and volunteers from programme participants.
when learning leaders connect George Siemens,
110 countries, including 200
the dots between the intervention, Trustee of the Geneva
in Syria, joined the #AMBU-
LANCE! exercises developed
the individuals and their contexts.
Karen Watkins, ” Learning Foundation in partnership with the Nor-
wegian Red Cross and the
International Federation of
Co-founder of the Geneva Learning Foundation
1 Red Cross and Red Crescent
Societies (IFRC) to document
incidents of violence faced by
International organizations #DIGITALSCHOLAR
health workers. We observed
and governments face Our own #DigitalScholar change in prepare dness,
course, a six-week journey for thinking, and practice to face
‘wicked problems’ that resist learning leaders to adapt their the threat of violence. By the
“After completing the
practices in the Digital Age, third iteration, this learning
conventional approaches. initiative was led by frontline Survey Scholar programme,
recruited over 1,000 learning I felt empowered to support
leaders to explore the Foun- practitioners themselves.
Too often, the default the change process in how
This report, our first dation’s approach to digital
learning. Some programme
countries are planning
response to such seemingly vaccination coverage
Impact Review, tells graduates with no prior ex- surveys.”
intractable problems perience have since become Joseph Nsiari-Muzeyi Biey,
the story of how we digital learning leaders. IST focal point for West
remains investment in Africa, WHO
developed the ‘Scholar “It’s been exactly
conventional methods of 3 years since I took the
package’, a set of #DigitalScholar programme
learning, educational and and here I am today in
interventions to apply our charge of digital learning
training – whether face-to-face and education with an
workshops or digital
new theory of change to ambitious start up… Who
“I thought I already knew
how to face violence. Then How can a new
would have known!”
complex challenges. I heard how they do things
e-learning modules. Nadene Canning, in other parts of the world.
I learned how I can do my
organization
VP Education and
Three years ago, we asked: Learning, EDACY work differently. I became
mindful in new ways.” make bold claims
do such methods lead Cristina Guerrero, leader
to the change that is needed? of a helicopter rescue about its ability to
team in Cadiz (Spain) who
became a facilitator in the
#Ambulance! exercises
produce change?
To launch these and other pioneering
programmes presented in this Review,
we asked our first partners to make a We now stand VALUE FOR MONEY
leap of faith. In most cases, they were ready to offer the While digital formats lower cost and enable scale,
they do not, on their own, lead to strategic rele-
Value comes from the explicit pathways that lead
from our programmes to impact on the ground.
willing to experiment because they had
observed a lack of measurable impact Scholar package vance, sustainability, or results. We scale without
compromising quality. ■ We combine high volume at low cost, achieving
learning outcomes beyond those achievable
using conventional methods. to any organization ■ In three days, we build a new programme from
scratch.
through low-volume, high-cost face-to-face ap-
proaches.
Three years on and over fifty cohorts
later, our theory of change is now ro-
or network that ■ We use only digital means. There is no per diem ■ These outcomes take participants beyond knowl-
or travel. edge retention to practice the digital, analytical,
bust enough that our partners no longer needs to mobilize ■ Participants can continue to perform their daily
and leadership capabilities that are the most
difficult to achieve in any medium.
need to take such a leap of faith. work while in the programme (opportunity cost).
people at scale ■ 1,000 or more participants from across the world
■ In addition to learning outcomes, our programmes
We have continued to innovate, adding support the development of context-specific proj-
to what we call the “Scholar package” for change. can join, for the cost of a single face-to-face
workshop or e-learning module.
ects and their field implementation to exercise
these capabilities, supported by a global network
of interventions. ■ Our completion rates are at least ten times higher of peers.
than higher-volume MOOCs (Massive Open On-
line Courses).
Our programme partnerships cut across disciplines and silos to contribute to tackling ‘wicked 3 break-throughs for the Foundation
problems’ in any area of work where the future of our societies is at stake. Although, in our
first three years, we have focused on global health and humanitarian response, our research
to make change, faster and better
and development has led to a generalizable model for change applicable to most if not all
complex problems.
Programme
Teach to Reach
Partner
theory of change ”
and a lot of elbow grease.
Reda Sadki, President of the Geneva Learning Foundation
Sadki, R., 2013. The significance of technology for humanitarian education, in: World Disasters Report 2013: Technology and the Effectiveness of Humanitarian Action. International Federation of Red Cross and Red Crescent Societies, Geneva.
LEAD TO IMPACT
“designed
These are more than just courses. These are interventions
Post-course support networks
to foster and improve practice at every level.
”
Conclusion of the WHO Scholar programme evaluation (2016-2018) CONNECT TO LEARN
accelerate progress toward
implementation, results, and
– ultimately – impact.
of effort required to carry out face to face a “super power” that comes from within, whether they are government civil servants The learning system fosters the emergence of
and that depends on others. or community-based volunteers. actions networks and new forms of leadership.
training. Few results, little change, and
These are the conditions for change.
no impact are likely to be observed.
NETWORK ACTION
DIGITAL
and Spanish – from the districts to since 2016. See: Huppatz Kahagalla, C., 2016. 2016 Vanuatu Vaccination Coverage Survey: Mission
Report (No. MR 16037). Expanded Programme on Immunization (EPI).
”
to reach situations? implementing their course
focused on developing community linkages, work- the children who were previously lost to follow up.
projects without any post-
Dr Katherine O’Brien, Director, ing with Civil Society Organizations to outreach
course support.
Department of Immunization,
Vaccines & Biologicals, WHO
Source for the two case studies above: Green, W., 2019. Learning from the
implementation stories of WHO Scholars: A Qualitative Study..
Defying distance
to tap into passion and commitment to change
PAKISTAN
“I was very happy that we achieved these Byobserving
By observingnew
newforms
forms of
of leadership
leadership that
that first
first emerged
emerged organically,
organically, we
we co-created
co-created and
and nurtured
nurturedthe
the
wonderful results, increasing coverage from Accompanists and
Accompanists and the
the Impact
Impact Accelerator
Accelerator to
to strengthen
strengthen support to Scholars,
Scholars, during
during and
and after
after courses.
courses.
76% to 89%.” Muhammed Imran Qureshi advises the
Pakistani immunization programme for WHO.
Muhammed Imran Qureshi,
Scholar Alumni leader for Pakistan States within the province experience wide
from 55 countries
valuable “It has been fantastic to be
work for a world contribute
where everyone, aspects of the part of the Accelerator. It has
to real‑time Accelerator kept the momentum on and the
signed a Pledge
everywhere, fully benefits
from vaccines to improve monitoring Scholars enthusiastic.”
health and wellbeing. to track their 1
to achieve impact.
Constructive competition
own progress, Collaboration “There is a kind of constructive
As a Scholar, I hereby with country competition across the country
solemnly pledge to: share colleagues groups, so everyone wants to
successes do better, together.”
The Impact Accelerator is a human Work with others to and challenges, 2
transform projects led by Learning from Networking
knowledge network. Scholars into action and
and learn. “It actually created teamwork
other countries
results that will improve in reaching the planned goal,
It unites Scholar alumni in a shared In the first
immunization outcomes. It improved the capacity to
pledge to turn knowledge into action. four weeks, 3 explore possible solutions to
To share my success as Focus on action problems, using local resources
the number in the field, rather and improved networking.”
well as my challenges by
reporting on a regular of Scholars than theory and
99% of participants
planning Overcoming difficulties
basis on my progress who
toward implementation. “We overcome difficulties and
kickstarted we improve implementation
their project’s
4 through the advice of the
Support fellow Scholars Regular reporting
recommend joining the in doing the same, while implementation to stay on track various stakeholders.”
42%
“I did not know how I would
98% of Accelerator participants behavior. implement without funding,
responded to the evaluation questionnaire.
. 5 but the Accelerator made
I make this pledge for the Knowing that it easier for Scholars in my
health of children and Scholars share country to discuss leveraging
families in my country and the same Pledge of resources.”
everywhere. to Impact
Theory of change in action WHO immunization Scholar programme
Exploring new ways for Martha Ngoe, team leader for Scholars in
the Southwest Region of Cameroon
“In our region we face a socio-political crisis,
Khurram Hassan
Khurram Hassan is a public health, social impact and eval-
uation specialist. Originally from Pakistan, Mr Hassan has George Siemens
lived in seven different countries and holds a Masters in George Siemens is a Professor and the Executive Director
Public Health from the Emory School of Public Health. He at the Learning Innovation and Networked Knowledge (LINK)
has managed and advised on evaluation, research, stra- Research Lab, University of Austin (Texas). He is a writer,
tegic planning, facilitation, and program design services theorist, speaker, and researcher on learning, networks, Members of the Scholar team in 2019 and 2020
for nonprofit organizations for over two decades, holding technology, analytics and visualization, openness, and or-
senior positions in the United Way organization in the United ganizational effectiveness in digital environments. In 2008,
States, coordinating planning, funding, and evaluation of Siemens and others designed and taught the first massive,
social work projects. open online course (MOOC).
www.learning.foundation