Communication System

Manager
Communication System Manager
Laurie Lind
Intended Audiences

Sales

Design

Implementation

Maintenance & Troubleshooting

Network Administration

System Administration

Application Administration
Server
Configuration
Anyone responsible for the Application Configuration in
Session Manager.

Copyright: Avaya, Emerging Technologies Training, 2009

Course Objectives
Define the Communication System Manager
Discuss the benefits of Communication System Manager
Add Communication Manager and Synchronize Data
Administer Communication Manager Data via System
Manager
Communication Manager Station Management
Discuss Modular Messaging Subscribers
Templates
Adding an Aura User

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Let’s take CM ……
How do we administer it?

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What is Communication System Manager
Now another one…..
An interface that enables you to administer CM data.

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Copyright: Avaya, Emerging Technologies Training, 2009
The current state of play Many different
management interfaces
Product
management Natural result of long
history of great products

???

What about
new products?
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Any benefit?

Training & Support Costs

Overall, cheaper to
develop & maintain just
one

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Going Forward – System Manager

Consolidation
Central, common
management console

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Copyright: Avaya, Emerging Technologies Training, 2009
Going Forward – System Manager

Single platform for

administrators to
master
No additional
infrastructure costs to
manage new products

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System Manager

HTTP

SSH

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Introducing System Manager

Centralized approach to
product management
Web based

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In addition to centralized tools for configuration and administration,
Communication System Manager will facilitate the administration by
extracting data into the System Manager data repository and enable Aura
Solutions, like Session Manager, to make use of this data.

More on this
later…….. Messag
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Modulaing

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Distrib e
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on
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Mgr MTechnologies Training, 2009
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Synchronizing and Viewing
Data
Elements

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 Synchronization of Data

Copy of CM Configuration

Must tell System

Manager how to get
data from CM
Network • Range of stations
administrator • etc

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Entity Configuration
Each product must be administered as an Entity using Application
Management

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Adding an Entity

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Data Synchronization
Automatic CM Data Synchronization
– After an Entity has been added, it will be automatically
scheduled for an initial and subsequent incremental hourly
data synchronization.

Monitor Process

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Making Changes to Data

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On-Demand Synchronization

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Native Configuration Manager:
Element Cut Through

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Administering CM data
Accessing Data stored by IPTCM

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Accessing Data stored by IPTCM

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Accessing Data stored by IPTCM

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 DEMO – COR (Class of Restriction)

• View ASA
• Change COR 2 in System Manager
• View ASA

© 2007 Avaya Inc. All rights reserved. 28

Station Management
Managing Endpoints

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Managing Endpoints Support is provided support for
the CM Station object. Basic
support includes the ability to
add, change, remove and view
station data.

Additional tasks,
like trace and
status, will be
added in the
future.

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 Demo – Modify Endpoint

• Modify an existing station

• Turn on EC500 in System Manager
• Change COR in System Manager

© 2007 Avaya Inc. All rights reserved. 32

Subscribed Users
Communication System Manager and
Modular Messaging
Subscriber Management will provide support for the
Modular Messaging Subscriber object.

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Messaging

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Subscriber

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Templates
Templates
Define parameters of a station once and then
reuse that station template for subsequent Add
Station tasks.

General Options
Feature Options
Site Data
Abbr. Call Dialing
Enhanced Call Fwd
Button Assignment

The system will provide default templates

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Templates

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 Demo – Use template to add Station

• Create new template in System Manager

• Create new station in System Manager

© 2007 Avaya Inc. All rights reserved. 40

Is that enough reason….
Integration with Avaya Aura
Aura Users, more that an
endpoint!

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Copyright: Avaya, Emerging Technologies Training, 2009
Enterprise Users

MM

MM

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Enterprise Users

MM
MM

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User Management – creating Aura Users

Must create a User in System Manager

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Aura Users … .more than a station…

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….only part of Aura User Profile

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….only part of Aura User Profile

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 Demo – Create User

• Create User
• Assign CM station to user

© 2007 Avaya Inc. All rights reserved. 50

Thank you