Professional Documents
Culture Documents
Faculty of Social Sciences, Nha Trang Teacher Training College, Nha Trang City, Vietnam
(Received 13 May 2014; accepted 25 February 2015)
Introduction
The concept of face is generally viewed as a presentation of self, ‘delineated in
terms of approved social attributes’ (Goffman 1967, 5). As a culture within is ter-
med East Asia’s ‘face culture’ (a term used by Kim and Cohen 2010), Vietnam has
often been seen associated with the concept of face. Face and the fear of losing face
have often been mentioned as an important Vietnamese cultural feature in various
interactional contexts (Borton 2000; Chew 2009; Nguyen 2015; Truong and Nguyen
2002; Vu and Napier 2000). This is evidenced through the fact that the Vietnamese
are more articulate about the concept (i.e. they mention more about face saving, face
losing) than Western people, for example Australians, in their daily life (Tran and
Harding 2009). Borton (2000, 24) once noted: ‘Loss of face is painful in any soci-
ety, but unbearable in Vietnam. The Vietnamese have an expression: “Better to die
than to lose face”’.
In education, face has long been identified as one of the major obstacles prevent-
ing the introduction of interactive learning modes among Vietnamese students. In
particular, Vietnamese students’ reluctance to participate in university classroom
*Email: qtrang254@gmail.com
activities is largely attributed to their fear of face loss for both themselves and teach-
ers (Nguyen 2009; Phan 2007; T. H. T. Pham 2010; Watson 1999; Yates and
Nguyen 2012). Yet while the effect of face on learners’ behaviours in classrooms
has been discussed, there seems to be a lack of attention of the relevance of face for
teachers. This paper aims to address this gap in the literature by arguing that in a
context where face plays a significant role in people’s thinking patterns and beha-
viours (such as in the Vietnamese culture), understanding face-needs and face-related
behaviours of Vietnamese teachers is important and worthwhile. This study of a
group of Vietnamese college lecturers’ perceptions of face shows that face is a very
important concept to the participants, and the maintenance of face of teachers in
classrooms involves the preservation of three main factors: students’ respect of
teachers’ knowledge, an appropriate distance between teachers and students, and
students’ respectful behaviours to teachers in their interactions. These suggest that
the lecturers are still significantly influenced by traditional Confucian teachings to
maintain their face, which can be one source of resistance to educational reforms,
especially those aimed at the increased use of interactive pedagogies in Vietnamese
higher education.
global markets, the Vietnamese education tried to change its traditional teacher-
centred teaching and learning styles to catch up with the Western interactive student-
centred approach (Hamano 2008; Pham 2013; T. N. Pham 2010). Teacher training
programmes were reformed so as to equip teachers with knowledge and skills for
implementing this student-centred pedagogy (Harman and Nguyen 2010).
However, the reform’s results are still far from desirable. Although there have
been some reported changes in the teachers’ perceptions as well as their practice
toward the more interactive pedagogy (e.g. B. H. Nguyen 2014) and the application
of new methods was acknowledged to bring about certain positive results on lear-
ners’ performance (Tran 2014), Vietnamese tertiary classrooms are still dominated
by traditional teaching and learning approaches (Nguyen 2013; T. N. Pham 2010).
Several studies have pointed out that the application of the teaching methods
borrowed from the West in Vietnamese tertiary classrooms failed partly, or largely,
due to their contrast with the Confucian educational beliefs embedded in the tea-
chers’ minds. For instance, scholars such as Nguyen, Terlouw, and Pilot (2005,
2006), T. N. Nguyen (2014) and T. H. T. Pham (2008, 2010, 2011) reported that the
belief that the teachers’ role in classrooms is to be the most reliable source of
knowledge and the one responsible for constructing knowledge for their students,
caused either the misapplication of student-centred pedagogy concepts such as
learner autonomy, group work and cooperative learning, or teachers’ reluctance to
adopt these approaches in their teaching practice. Pham (2013) states: ‘it is not easy
for CHC [Confucian Heritage Culture] peoples to replace Confucian values by new
values. If any change that conflicts with CHC values is imposed on CHC teachers
and students, it is likely that they only accept changes at the surface level’.
Consequently, scholars (such as Nguyen, Terlouw, and Pilot 2005, 2006; T. H. T.
Pham 2008, 2010, 2013) have argued for a culturally appropriate pedagogy, so
advocating a serious consideration of Vietnamese cultural characteristics when
applying Western-based pedagogy.
Although the influence of Vietnamese teachers’ traditional beliefs on their pro-
fessional perceptions and practice has been discussed, it has never been seriously
examined from the perspective of face. Face as a feature of the Vietnamese culture
rooted in traditional Confucian values could be a channel to understand the impact
of traditional values on Vietnamese teachers’ views in their profession. This paper
aims to contribute to the research on this topic by highlighting the importance of
studying teachers’ face needs in Vietnamese education.
examples’ (tấm gương sáng) for their students was popular among the interviewees.
More than an example, teachers were even described as ‘idols’ (thần tượng) for their
students (HN, 2; KL, 7).
This pride was even extended to the degree that some of the participants believed
that their teaching career was ‘nobler than other careers’ (KL, 6; VD, 1). Some
hinted at the superiority of their teaching job over other jobs, which they labelled
‘normal’. For instance, the participant VTh (5) said that in public teachers them-
selves should show via their upright, polite manner and formal communication style
that they were different from people in other careers if they did not want to be the
object of comments such as, ‘You don’t look like a teacher; you look like a seller in
a market or something else, not a teacher’. He also stated that the face of a teacher
was bigger and more ‘standardised’ (chuẩn) than the face of people in other jobs
(VTh, 8), and teachers were not as ‘easy’ (dễ dãi) on themselves as people in ‘other
careers’ (VTh, 10). All of the interviewees believed that teachers were more likely
to lose face, since people tended to judge teachers more harshly than people in other
‘normal’ jobs, therefore the need to maintain their face was felt to be greater.
It is noticeable that although the participants were ‘lecturers’, or ‘giảng viên’ in
Vietnamese (those who teach at the tertiary level), none of them used the term even
when talking about their own role and position; rather they used the generic term
‘giáo viên’ (a person who teaches, or ‘teacher’) for both themselves and in every
discussion about teachers in general. The participants seemed to view all people
who teach in all educational levels as one homogenous group sharing the same title,
role and position, obligations and duties in society. Likewise, teachers in general in
the participants’ perceptions seemed to share the same concern regarding the mainte-
nance of face and the same amount and content of this concept of face.
Analyses of other data in the interviews revealed the following factors to be the
most important in establishing and maintaining teachers’ face: teachers’ knowledge
and the maintenance of respect for greater knowledge, respect for traditional differ-
ences in status, the preservation of an appropriate distance between teachers and
students, and acceptance of the legitimacy of demands for respectful behaviour from
students. These will be examined in turn.
in the interviews: (a) teachers are unable to answer students’ questions in class, and
(b) students’ pointing out to teachers some mistake in the teachers’ lessons in class.
These classroom situations were agreed by seven participants to be extremely chal-
lenging to teachers’ face in front of their students. VA (27) described that if she was
in the situations, she would feel apprehensive, embarrassed, incompetent, no longer
a ‘decent’ (đường hoàng) teacher, and not be able to talk ‘eloquently’ (dõng dạc) in
class as before. She believed that the public in general and students in particular
expected teachers to be ‘never wrong’, and to ‘know everything’ (VA, 28, 29).
Therefore failure to meet those expectations would lead to face loss for teachers.
As a result, teachers were described as tending to hide their knowledge limita-
tions from their students. When asked how they would react in the situations above
to save face, eight participants revealed that they would avoid face loss by avoiding
an admission of their knowledge limitation. Three of them (KL, 13; TC, 11; TH, 22)
suggested solutions. For example, they would either blame the error on a slip of the
tongue or an inadvertent written mistake, or assign questions to students for home-
work, pretending that they knew the answers but they wanted to encourage students’
independent learning. Interestingly even at this higher education level, working
towards a student-centred approach became a mask to conceal teachers’ academic
shortcomings and to protect the knowledge aspect of teachers’ face. Two participants
CH (4) and VT (5) did not even agree with the hypothetical situation that there
could be something wrong in their lessons. They believed that if a mistake occurred,
it was due to some accidental error in their presentation on the board rather than a
result of their knowledge deficiency. The participant PT (19) said: ‘If at that time we
confirm to the students that we don’t know about the issue, it is apparent that … we
suddenly make our face in front of the students decrease remarkably’.
In particular, knowledge was mentioned with greater frequency compared to
another part of professional ability, namely teaching skill. Although it was also
acknowledged as a part of teachers’ face, teaching skill, or ‘the ability to transfer
knowledge to others’ (VD, 4), or ‘the ability to attract students into lessons’ (HQ, 3)
was only briefly mentioned and then by only three participants.
Preserving distance and difference from students through teachers’ manner and
behaviours
One of the outstanding face-saving issues mentioned in the interviews was how
teachers could maintain a distance from their students. The term ‘giữ khoảng cách’
(keep the distance) was articulated by three participants. The rest of the participants
referred to this idea in different ways. For instance, BC (32) explained that teachers
should not be viewed and treated by their students as ‘fish in the same school’ (cá
mè một lứa). KL (6) believed that ‘in students’ eyes, teachers have to be different
from students’. Therefore she disapproved of teachers’ drinking beer with their stu-
dents since this was considered too intimate to maintain the necessary gap between
them (KL, 5). CH (1) said teachers should be ‘strict’ (nghiêm khắc) and adopt a
‘serious’ (nghiêm túc) attitude in interaction with students. He said: ‘no matter how
close we are with students, we have to maintain seriousness … We have to be seri-
ous to have their respect’, because losing students’ respect would be to lose face.
Teachers and students should not be placed at the same level, at least in students’
eyes, as it would be very threatening to the face of the teachers.
210 T.Q.T. Nguyen
This different, distant image of teachers was described and elaborated in various
ways. In particular, a teacher should be seen by students as possessing a serious, for-
mal image. In terms of manner and behaviours in general, KL (5) said that teachers
should have ‘tác phong uy nghiêm’ (a solemn style), so that she described a teacher
who was seen by her students ‘squatting, picking and eating jackfruit in her home’
(7) as losing face. TC (32) compared her acceptable behaviours with those expected
in her previous job as an office worker; now, as a teacher, she had to be ‘more care-
ful to maintain good manners’, and ‘in general, we have to be cautious whatever we
do’. In terms of speaking style, teachers were expected to use ‘formal’ language (no
slang, and use grammatically ‘proper’ sentences) in any communication (VTh, 2, 5).
Particularly, in terms of appearance, BC (6) and HQ (2) believed that teachers’ out-
fits should be ‘kín đáo’ (discreet) and ‘nghiêm chỉnh’ (serious-looking) so that ‘the
students could see the teacher as teacher’. Hair should not be dyed, shorts or other
short clothes should not be worn, and skirts should be about knee-length or longer
(TC, 32). These ideas are reminiscent of an incident in a study conducted by Pham
(2014) in which she asked participants to report on the occasions that they thought
had caused them a face loss. A high school female teacher participant reported an
incident in which she was at her home wearing a worn t-shirt and short jeans when
suddenly her students appeared at her door. She felt a face loss because her students
saw her in what she called ‘casual, shabby clothes’, an image she thought contrasted
with that of a ‘proper, exemplary teacher’ who should ‘always dress properly’ in
front of her students (Pham 2014, 226). Apparently, appearance contributes
considerably to face of teachers.
However, teachers could still lose face not because they fail to display impecca-
ble knowledge or preserve distance by behaving and appearing ‘appropriately’ in
front of their students. Sometimes teachers lose face because they do not receive
expected behaviours from their students in their face-to-face interactions, as
presented next.
behaviours when they spoke to her. The third lecturer, HQ (4), showed displeasure
towards what she called expressions of ‘lờn mặt’ (too close/intimate to be respect-
ful) from students to their teachers, which she deemed a result of modern society.
For example, sometimes meeting me on streets, they just passed by, or just said one
word ‘cô’ [personal pronoun for female teacher]. They did not seem to respect me as a
teacher. I was a bit upset. For instance if they saw me they folded their arms, bowed
and greeted me properly, I would feel better.
It is clear that some Vietnamese lecturers are not ready yet to be at a more equal
level of social interaction with their students. They still expect to be respected in
traditional ways with bowing, appropriate terms of address and an obedient manner
from their students, assuring a superior position to them and an inferior position to
the students. It is very hard for these lecturers to alter this image and adapt their
position to be close to their students, since this may create a threat to their face.
Discussion
It can be seen that face holds a strong position in these Vietnamese lecturers’ minds,
as a consequence of their belief that their profession holds a honourable and very
important role and position in society. This seems to be a continuation of the tradi-
tional Confucian ideas about the social status of teachers. The Confucian motto ‘the
king, the teacher, the father’ that underpinned the Vietnamese feudalism framework
in the past signifies that teachers are among the top three respectful roles and posi-
tions in society, only after the King and even higher than one’s parents (T. H. T.
Pham 2010). Although this order is no longer applicable in modern Vietnamese, its
spirit is still preserved. The Vietnamese nowadays, as reflected in the interviewee’s
perceptions, still view teaching career as ‘the most honourable career among honour-
able careers’ (nghề cao quý nhất trong những nghề cao quý) (Thuy Huong 2011).
As indicated earlier, in a Confucian heritage culture like Vietnam, the higher role
and position entails a higher sense of face.
The lecturers’ consciousness of saving face was so important and strong that it
governed much of their thinking and behaviours in classrooms. In fact, it determines
the manner in which the teachers manage their classes and form relationships with
their students, which are almost all of the important functions and relations in class-
room reality. Since saving face to the teachers means maintaining students’ absolute
trust in their knowledge, any signs of their knowledge imperfection need to be con-
cealed, even if they have to lie, because any sign of knowledge deficiency would
degrade this trust and therefore would equate to a serious face loss. It can be seen that
a teacher’s knowledge set fits into the competence component of their face.
Noticeably, among elements that possibly show the competence of a teacher (e.g. in
addition to their subject knowledge, elements such as teaching skills, classroom man-
agement skills), the participants only emphasised knowledge for teachers’ face sav-
ing. This perhaps is an indication of a Confucian educational belief that only requires
teachers merely to transfer knowledge to passive listening learners rather than
employing techniques to guide, encourage learners to explore knowledge themselves.
In addition, since saving face to teachers means maintaining a serious, formal,
distant image to their students, they have to abstain from showing their natural self
in front of their students. They have to mould themselves to fit certain norms of
accepted behaviours in order to secure students’ respectful view of them. In general,
212 T.Q.T. Nguyen
the concept of face to the teachers covers a holistic image of themselves in terms of
social expectations, from external appearance such as clothing and gestures to inner
competence perceived in terms of their knowledge base. What is more, saving face
also depends on how the teachers are treated by their students, reinforcing the
feature that the Vietnamese concept of face relies on the external force of social
opinions, on the reactions one receives from others rather than rests on themselves
alone. The participants’ perceptions demonstrate important natures of the concept in
Vietnamese culture. It is the whole image of a ‘proper teacher’ that they have to
maintain.
The paper has argued that lecturers based their perceptions of face on what
they thought were the social expectations of their profession and these expecta-
tions, in turn, are largely based on traditional Confucian standards. Confucian
pedagogy associated teachers with ancient wisdom, or unquestionable source of
human knowledge (Hu 2002; Scollon 1999). Confucius also specified that teach-
ers and students should behave to the other in a manner that suits their role
and position and that of the other: teachers should be benevolent and a role
model for their students and students should show deference and obedience to
their teachers (Cartwright 2012).
This perception of face could be a considerable hindrance to the efforts to
change teaching and learning approaches in Vietnamese education. The teachers’
perceptions of saving face imply that they should maintain their image of supreme
authority or power, the most important, respectable figure, the master or king of their
classrooms, the most important source of knowledge. These perspectives somewhat
contrast with the student-centred mode encouraged by national education reform in
recent decades. The student-centred approach views students as the most important
in classrooms, around whom teaching and learning activities are designed and
organised to help them explore knowledge, and in which teachers play the role of
facilitators who assist students in this learning process, not to transfer knowledge
directly as a whole package to their students (T. N. Pham 2010). This new role
seems diametrically opposed to the teachers’ need to maintain face. It is considered
a threat to teachers’ face if they are to be questioned or argued with by their students
and the encouragement of students’ discussion and involvement in the knowledge
discovery process seems to lower the role and image of the teachers. T. H. T Pham
(2010) comments: ‘It seems really hard for Vietnamese teachers to lower their role
from a “king” to a facilitator’. In an education that has been under the powerful
influence of Confucianism for a very long time in the history of Vietnam (Nguyen
1998), the concept of saving face for teachers is so persistent that it is understand-
able why Vietnamese teachers appear reluctant to adopt new teaching methods that
are likely to threaten their face in front of their students.
It seems that strongly entrenched traditional beliefs cannot be changed merely by
demonstrating new teaching techniques. Perhaps in this aspect, it is appropriate to
recall the points put forward by Nguyen, Terlouw, and Pilot (2005, 2006) and T. H.
T. Pham (2008, 2010, 2013) that Vietnamese cultural educational characteristics
need to be seriously considered before implementing any modern teaching and
learning approach borrowed from the West. As T. H. T. Pham advises: ‘pedagogy
developers should take into account both the global impact and local culture’ (2013,
175). Changing teachers’ perceptions of face to include an appreciation of student-
centred learning, and teacher-student joint production of knowledge, should be
among the preconditions for any educational reform movement in Vietnam.
Journal of Education for Teaching 213
Disclosure statement
No potential conflict of interest was reported by the author.
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