Chapter 1 The nature and concept of management

1. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT • Management - CO-

ORDINATION OF HUMAN EFFORT AND MATERIAL RESOURCE toward the organization to achieve its
objectives. • Management is the BRAIN OF THE ENTERPRISES/BUSINESS. • Management helps in
PREDICTING WHAT IS GOING TO HAPPEN IN FUTURE that will influence the working of an enterprise.

2. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT The word manage
comes from the Italian word Maneggiare - means to handle (Handle the problem with the help of some
tools); which is turn derives from the Latin word Manus means hand.

3. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT A manager is

someone who COORDINATES AND OVERSEES the work of other people so that organizational goals can
be accomplished. It is not about personal achievement but helping others do their job. Managers may
also have additional work duties not related to coordinating the work of others.

4. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT A MANAGER is the

person responsible for planning and directing the work of a group of individuals, monitoring their work,
and taking corrective action when necessary

5. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT • Managers may

direct workers directly or they may direct several supervisors who direct the workers. • The manager
must be familiar with the work of all the groups he/she supervises, but does not need to be the best in
any or all of the areas. • It is more important for the manager to know how to manage the workers than
to know how to do their work well.

6. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Top managers

Middle managers First-line managers include managers at or near the top of the organization who are
responsible for making organization-wide decisions and establishing plans and goals that affect the
entire organization. include all levels of management between the first-line level and the top level of the
organization. (often called supervisors) are located on the lowest level of management.

7. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Mintzberg identified

ten roles common to the work of all managers. As summarized in the following figure, the ten roles are
divided into three groups. INTERPERSONAL ROLE INFORMATIONAL ROLE DECISIONAL ROLE

8. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager

represents the organization in all matters of formality.

9. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT relationships

between the manager and employees.

10. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
interacts with peers and people outside the organization.

11. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
receives and collects information

12. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
transmits special information into the organization.
13. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
disseminates the organization’s information into its environment.

14. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
initiates change

15. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager deals
with threats to the organization

16. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
chooses where the organization will extend its efforts

17. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
negotiates on behalf of the organization.

18. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT 1. FIGUREHEAD 2.

LEADER 3. LIAISON 4. MONITOR 5. DISSEMINATOR 6. SPOKESPERSON 7. ENTREPRENEUR ROLE 8.
DISTURBANCE HANDLER ROLE 9. RESOURCE ALLOCATOR ROLE 10. NEGITIATOR ROLE INTERPERSONAL
ROLE INFORMATIONAL ROLE DECISIONAL ROLE

19. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT the manager
negotiates on behalf of the organization.

20. Managerialskillsmaybeclassified as: ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF

MANAGEMENT TECHNICAL HUMAN CONCEPTUAL

21. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Conceptual skills
enable managers to think of possible solutions to complex problems. Through their ability to visualize
abstract situations, they develop a holistic view of their organization and its relation to the wider
external environment surrounding it. Top-level managers must have these conceptual skills in order to
be successful in their work.

22. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Human skills
enable managers in all levels to relate well with people. Communicating, leading, inspiring, and
motivating them become easy with the help of human skills. Dealing with people, both in the
organization’s internal and external environment, is inevitable, so it is necessary for managers to
develop these human skills.

23. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Technical skills are
also important for managers for them to perform their tasks with proficiency with the use of their
expertise. Lower-level managers find these skills very important because they are the ones who manage
the non-management workers who employ varied techniques and tools to be able to yield good quality
products and services for their company.

24. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT

25. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT MANAGER “BY
KAYOD” Kayod is a Filipino term which means to sweat it out or give oneself to hard work. This manager
is action-hungry, highly dedicated, but his manners are rather formal and that of an introvert. He is a
serious worker and will not give in to bribing or any anomalous deals.
26. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT MANAGER “BY
LUSOT” Lusot is another Filipino term which means capitalizing on a loophole. Thus, this manager will
always be on the lookout for loopholes of anything and will use them to avoid too much work, or as an
excuse for failure. He is also given to make shortcuts or to do unconventional or even illegal ways to
attain objectives. Generally an extrovert, he deals with people informally.

27. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT MANAGER “BY
LIBRO” This type of manager operates by the dictates of the book – what the manuals and other formal
documents say. He is systematic, though, and analytical. He is usually has adequate formal training in
management.

28. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT MANAGER “BY
OIDO” This manager learns his managerial skills by oido or by ear. He has a vast field of practical
experiences to compensate for his lack of formal management education. He is the opposite of “libro”
manager.

29. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT MANAGER “BY
UGNAYAN” He is a hybrid of all types of managers.

30. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT

31. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Involves

determining the organization’s goals or performance objectives, defining strategic actions that must be
done to accomplish them, and developing coordination and integration activities. PLANNING

32. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Demands assigning
tasks, setting aside funds, and bringing harmonious relations among the individuals and work groups or
teams in the organization. ORGANIZING

33. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Indicates filling in
the different job positions in the organization’s structure; the factors that influence this function include:
size of the organization, types of jobs, number of individuals to be recruited, and some internal or
external pressures. STAFFING

34. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Entails influencing
or motivating subordinates to do their best so that they would be able to help the organization’s
endeavor to attain their set goals. LEADING / DIRECTING

35. ORGANIZATION AND MANAGEMENT: NATURE AND CONCEPT OF MANAGEMENT Involves evaluating
and, if necessary, correcting the performance of the individuals or work groups or teams to ensure that
they are all working toward the previously set goals and plans of the organization. CONTROLLING

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