Professional Documents
Culture Documents
MANAGEMENT
HOLY GARDENS MEMORIAL PARK GROUP
According to Peter Drucker,
management made the greatest
contribution to economic
development in the 20th century
1. Making people's strengths effective and their weaknesses
irrelevant.
Input
Key
Activities / Throughput
Processes
What is to be done?
How it is done?
4Ms in Fishbone
Attainable
Major activities of Management
Often abbreviated as: PLOCC-SEAR
• Communicating/coordinating
•Staffing
•Executing
•Audit & Review
PDCA
Various Functions
FINANCE
Marketing
HR -
Manpower
Operations
Self-Discipline
Good management is good
management everywhere
Line vs staff function
Line and staff management has two separate hierarchies:
PARETO CHART
SOME SCIENTIFIC TOOLS
DECISION TREE
HIGH OUTPUT MANAGEMENT BY ANDREW GROVE
INTENSE COMMUNICATION ONE ON ONE
NUDGING
BATCHING
GROUP MEETINGS
DUAL PLANE REPORTING