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Servicio Nacional de Aprendizaje Sena Tegnologia en Gestion Logistica
Servicio Nacional de Aprendizaje Sena Tegnologia en Gestion Logistica
ACTIVIDAD 18 EVIDENCIA 6:
Main objective is to detect the needs of customers, how to improve the attention
to them to provide them with a good service since many times we do not know
their wishes and suddenly we end up muddying it.
Evidencia 6: “Mind Map Customer Focus”