A project report on

Launching a new software company

as Alphatrix

Submitted to : Sir haider

Submitted by : Rana isharib khan

Roll no: 33
Batch: Fall 2016

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Introduction
Alphatrix is a development and design company providing advanced software, web, mobile
and complex services worldwide. Best development center in Pakistan is strongly focused on
technology development and design with many satisfied customers from around the world,
delivering, building and delivering high quality products to customers through the successful
use of science and equipment.

We have highly qualified staff, many of whom have valuable experience in various fields of
information science. . Not only do employees have strong scientific and analytical skills, high
intelligence, good work ethic and resilience, but also the ability to make decisions that go
beyond confidence.

Our focused, healthy and proactive approach comes from the overall experience of our team
members and, due to our work experience, strong technical delivery capability, we can
understand the needs of the clients' businesses and the latest technology projects.

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Internal structure
The working or you can say a functional structure of my company(alphatrix) is based on an
number of employees(50-60) divided in some groups with specific task or roles in several
department that company contained.
For example company could have a group working in marketing or other in information
technology department.
Number of departments company contained are:
 Information technology (20 employees)
Web developers 5 employees
Android application developers 10 employees
Desktop application developers 5 employees
 Marketing (10 employees)
 Finance (10 employees)

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Organizational
Chart RANA ASHARAB
Chief exective officer

Ayesha ALI
FARUQH
Chief Financial Officer
Chief marketing Officer Chief technology officer
0123-546-346 0123-546-346
0123-546-346
Office@email.com Office@email.com Office@email.com

MARK_MANAGER

IT MANAGER Finance manager

Employee

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Employee Employee
 RANA ASHARAB
1.Each department has a manager or director responsible for a higher-level executive in the
hierarchy, who can oversee different departments. One such example is a marketing director
who oversees the marketing department and responds to a vice president responsible for the
marketing, finance and IT department.

2,An advantage of this structure is that the employees are grouped according to the skill set
and function, enabling them to concentrate their collective energy on the performance of their
departmental roles.

FARUQH NIKOLA TESLA NUMAN

3.One of the challenges this structure presents is the lack of interdepartmental
communication, most of the issues and discussions that occur at the management level
between the individual departments. For example, a department working on another project
with another may have different expectations or details for its specific work, which can lead to
problems. AMMAR BASMA HAIDER
Employee Employee Employee

0123-546-346 0123-546-346 0123-546-346

Office@email.com Office@email.com Office@email.com

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SDLC MODEL
According to my point of view ,I should prefer agile model for the development of software in
my company as it is most suitable methodology for the newly working team .
PROCESS
 This model can have several sprints, each sprint is 2 to 3 weeks and the team will start
participating in the requirements, which is not clear.
 By delivering commercial value to the customer soon, the team must understand and
prioritize basic needs and can actually look for similar systems to better understand
software requirements and future vision.
 Understand. Everyone is right. In addition, they can create a prototype of what they
understand, show it to the customer, and discuss their feedback.
 This will create changes or requirements for the new business, stimulate feedback needs.

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  During the development cycle, the team will create a backlog and repeat the same
procedure with each repetition, and the requirements will be clearer.

I think we have a competent team with an experienced agile model as well as a project
manager

STEPS FOR CYBER PROTECTION

Protect equipment
Since so much attention is paid to the latest and most modern types of cybersecurity software,
our company’s hardware security protection is often not noticed, but the loss or theft of
devices poses a real threat to its knowledge. E. Basic cyber attack prevention strategy: protect
all devices with complex passwords, share this password only with the user of the device and,
instead of writing it down to a place where it is easily accessible, are memory-friendly.
Bring in and back up data

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An effective security strategy for our cybercrime consists of two elements: preventing physical
access to confidential data and providing it if they do not have access to useless information.
Companies can always access their data by encrypting their data.
Invest in cyber security insurance
As cybercriminals are constantly looking for more advanced ways to violate defenses, even
businesses that know security are still at risk.
Seek professional advice on cyber security insurance
We are also looking for the first priority of our expertise in choosing the best type of insurance
for the company, based on the risk of attack and the financial impact of such an event.

PROJECT PROCESSES
The iterative process dominates the Agile software development cycle. Each iteration leads to
the next part of the software development puzzle: the working software and supporting
elements, such as the documentation that users must use, until the final product is ready.

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 Each repetition usually lasts two to four weeks and has a complete completion time. Due to
time constraints, the iteration process is methodical and the interval of each iteration is as
wide as the time allowed.
A process can be presented as follows:

Requirements - Determine repetitive requirements in the current work log, sprint, customer
and stakeholder feedback.
Development: creation and development of a program based on specific requirements
Test - QA (Quality Assurance) Test, Internal and external training, Documentary development
On-site delivery - integration of labor and production inertia into production
Feedback: Receive feedback from interested users and review them based on the
requirements of the next iteration

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Steps to handle customer complaints
Our company follows some steps to resolve customer problems related to product we
delivered.
1. Listen to him

When dealing with customer complaints, the first thing you need to do is listen. Listen to
understand why customers are waiting. Listen to customers to see if your policy is working or if
there is a problem with your system. Thoughts on this. Before you say anything, try to explain
something, complain or offer a solution to the situation, listen.
2. understand

Given what we know now, try to see their perspectives. Why did they come to us? Is it worth
complaining about? Given this problem, how relevant are the suggestions of the solution? If
we do not look at this problem from their own perspective, we cannot fully understand the
cause of the protest. So, always think about it.

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3. Upgrade

After listening to the complaint, if possible, understand the basis of the same claim to raise the
client to the supervisor or manager. If the issue is in the forefront, even if they do not have all
the complaints against the current representative of the company, it will immediately
eliminate some customers, which will allow them to have a clear conversation with another
person.
While most users will be happy to share their stories with the controller as part of the aeration
process, they should not be convinced that they need to do so to continue the process.
4. Resolve

In all conditions of customer service, we end all we can and cannot do. Many situations can be
resolved and users can solve the problem before they are satisfied. Unfortunately, there will be
problems that cannot be easily solved from time to time. That is, the consumer wants
something that goes beyond the policy you are talking about or has no basis in his statements.

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Steps to provide maintenance
The project should implement the following activities and tasks in accordance with
applicable organization policies and procedures with respect to the maintenance
process:
 scheduled servicing, such as daily inspection/checks, servicing, and cleaning
 unscheduled servicing (carrying out fault detection and isolation to the faulty
replaceable unit and replacement of the failed unit)
 re-configuration of the system for different roles or functions
 scheduled servicing (higher level scheduled servicing but below depot level)
 unscheduled servicing (carrying out more complicated fault isolation to the faulty
replaceable unit and replacement of the failed unit)
 minor modifications
 minor damage repairs
 major scheduled servicing (e.g., overhaul and corrosion treatment)
 major repairs (beyond normal removal and replacement tasks)

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Steps to maintain confidentiality ,integrity and
availability

Software engineers need to follow the rules. In accordance with their commitment to
integrity, confidentiality, availability.
Organization should define some ACM code of ethics.
_Lists possible violations
_Threatens sanction for such violations
ACM code of ethics should cover the following nine cases:
 Intellectual property
 Privacy
 Confidentiality
 Professional quality

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  Fairness or discrimination
 Liability
 Software risks
 Unauthorized access to computer system
 Conflict of interest

What will be the effect on your organization

on the loss of integrity …etc ?
The loss of confidentiality, integrity or accessibility can lead to serious considerations
regarding organizational measures, organizational assets or individuals. For example,
serious adverse effects result in a loss of confidentiality, integrity, or accessibility:

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  A significant reduction in the capacity and duration of a mission can lead to the
organization performing its core functions. But efficiency. The function is pretty
low.
 (ii) significant loss of institutional assets as a result.
 (iii) significant financial loss as a result.
 (iv) cause significant harm to people who do not contain life-threatening or
serious life-threatening injuries.

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Solution to problems
 Harassment
 Favoritism
 Discrimination
 Abuse of authority
 Access to sensitive area
The best solution of al of these problem is

WHO STAFF
 WHO staff are hired to contribute to advancing the mandate of the Organization

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The duties of WHO staff do not extend to include personal favors that are not part of their
assignments including such as:
• fetching food and beverages (drinks) outside of professional events,
• driving personal acquaintances (links, friends) outside of professional requirements
• running errands (shops) of a personal nature for their supervisors.
 WHO is committed to addressing harassment promptly and fairly. WHO staff found to
have engaged in inappropriate or offensive behavior will be subject to relevant
disciplinary measures.
 Different from reports of suspected wrongdoing made in good faith based on the
judgment and information available at the time of their report

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