eGovernance

IN
FOOD AND CIVIL SUPPLIES
DEPARTMENT
TELANGANA STATE
21ST NATIONAL eGOVERNANCE
CONFERENCE
AT HICC, HYDERABAD
FEBRUARY 26TH-27TH, 2018
C.V. ANAND, IPS.,
Civil Supplies Commissioner &
Ex.Officio Principal Secretary,
Food and Civil Supplies.
• FOOD AND CIVIL SUPPLIES DEPARTMENT IS NOT JUST RATION
SHOPS AND PDS!
Farmers sell Paddy at Paddy
Purchase Centers (PPCs)

Purchased by Civil Supplies Corporation

and transported to Mills

After milling, the Rice (CMR) is transferred to

Buffer Godowns Direct

FCI Godowns
AMC/CWC/SWC Supplier
(Boiled Rice)
(Raw Rice)

Through Stage-I Transportation

Civil Supplies Department

Godowns (MLS Godowns)

Through Stage-II Transportation it is delivered to:

F.P. Shops Hostels / Schools / MDMs

PDS Beneficiaries Students of Government Schools

2
 STEP-1

1) Purchase of paddy from farmers.

2) Minimum Support Price does not reach

the farmer.

3) Middlemen, traders, millers, department

officers harass them.

4) Online Procurement Management System

introduced to overcome this.

3
 ONLINE PROCUREMENT
MANAGEMENT SYSTEM (OPMS)
PROCESS FLOW

1 2 3
District Corporation
Farmer
Procurement Manager Head Office
Center Office
4

6 • 5
AFTER DCP (DECENTRALISED PROCUREMENT) WAS Bank
Bank
STARTED IN 2014 District Central
1) Farmer Selling Paddy at Procurement Center. Bank
2) Payment record reaches to DM.
Bank -SBI
3) Approved records will be sent to Bank for
Payments.
4) Transfer of Payments from Central Bank to
District banks.
5) Successful Payments will be deposited to
Farmers Account.
6) Rejected will send back to DM. 4
 ONLINE PROCUREMENT MANAGEMENT
SYSTEM WORKFLOW THROUGH TABS
TAB
Token Farmer
Paddy FAQ Test
Generation Registration
Procurement

PPC Incharge Truck Chit Paddy Gunny Bags

Approval Generation Procurement Allocation

Amount Transfer Funds Released Distribution of

to SBI Account Date wise Funds district wise
Funds
Transfer
Farmer DM Payment SBI Acknowle-
Payment Initiation dgements
• In Kharif-2016, Rabi-2017 and Kharif-2017, Rs.11,000 crores were transferred
into accounts of 15 lakh farmers after procuring 73 LMT of paddy.
• 80% of the amount transferred within 3 days, maximum 7 days.
• Not a paisa of MSP was lost.
• Flagship programme of Telangana.
• A model being adopted in several states. 5
 STEP-2: TRANSPORT FROM BUFFER GODOWNS
TO STATE GODOWNS TO F.P. SHOPS
• Lot of diversions from godowns.
• Lorries carrying Essential Commodities going to Other states,
Kakinada port, etc.,
• Command and Control Centre started in Civil Supplies Bhavan.

6
 GLOBAL POSITIONING SYSTEM FIXED
ON ALL TRUCKS

• 1383 Vehicles viz., 855 vehicles of stage-I [in PURPLE (Permanent) and YELLOW
(temporary)] & 482 vehicles of stage II (in RED ) are provided with GPS facility and
magnetic devices. 46 Kerosene tankers(in BLUE) are covered by GPS tracking.
7
• The Stage-I vehicles transport the stocks of essential commodities
from the CWC/SWC buffer godowns to the MLS Points (Corporation
Godowns).
• The Stage–II vehicles transport the stocks from MLS points to Fair
Price Shops.
• Pre-determined routes are setup for movement of vehicles in the
authorized routes for their destinations.
• 18,000 routes have been Geofenced.
• If the vehicles divert from their authorized routes, an indication is
received to the System Integrator by way of a notification basing on
which an alert i.e. SMS or Mail is given to the Managers of Civil
Supplies Corporation in the Districts for (1) route diversion, (2)
stopped for a longer time, (3) outside the district, basing on which the
Managers take action.
• At the state level, the System Integrator monitors the vehicles in the
Command and Control Centre. For such diversions en route
throughout the state, reports are generated and sent to the VC & MD
Civil Supplies Corporation for further action. 8
STEP-3: CCTVS AT STATE GODOWNS
• In Greater Hyderabad 64 CC TV cameras were
installed in the 8 circle go-downs for monitoring
movement of stage-I and Stage-II vehicles as pilot
project.
• The MLS points are linked to the Command and
Control Centre in the District Head Quarters and at
the State Head Quarter for supervision of the
vehicles.
• With the success of implementation of CCTV
Cameras in Greater Hyderabad, the Civil Supplies
Department decided to install 1750 HD cameras in
171 MLS Points/Godowns State wide.
• Each district has its own Mini Command and Control
Centre to watch GPS fixed vehicles and CCTVs.

• FUNCTIONS
• Live telecast of corporation (MLS) godown activity
• Recharging and UPS backup in the MLS godowns.
• 30 days Recording backup of CCTV footage
• If unknown person or vehicle enters, the same can
be visualized and recorded.
• 2 Mega Pixels cameras with Night Visibility (IR)
Recording (NVR).
• All Cameras are Internet Protocol (IP).
• 2 MBPS – speed.
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 STEP-4: RATION SHOPS AND PDS

• 85.67 lakh ration cards.

• 2.75 crore beneficiaries.

• Each gets 6 Kg of rice @ Rs.1 @ Kg.

• Ration dealers never declared even 1 Kg

closing balance out of the 1,50,000 tonnes
Rice distributed every month, despite
several bogus cards.
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 WAY OUT
• 100% seeding of 2.75 crore
beneficiaries with Aadhaar
in Telangana (only State).
• ePoS installed in all 17,000
F.P. Shops.
EPOS helps
• In removing the irregularities
in the PDS and consequent
diversions.
• In ensuring that the benefits
reach the correct / rightful
card holder, in full.
• In monitoring the accurate
stock position in FPSs at any
given time.
• In declaring the unsold
commodities balance at the
end of the month.
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 SAVINGS MADE IN THIS

• If 15% of the rice is left over at the end of

the month, then Rs.828 crore savings
Till now:
• 4.2 crore transactions
• 2.15 lakh tonnes rice saved.
• Rs.578 crore saved.

OTHER F.P. SHOP REFORMS

1) Ration portability “Anywhere Ration”.
2) SMS alerts to all beneficiaries.
3) Sale only from 1st to 15th of month.
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 T-RATION APP
➢ “T Ration” App was
developed and launched
for use of the Public and
Department.
➢ 7 Citizen (G2C) services
and 11 Government (G2G)
services.
➢ The feature of ‘Ration
Shop Location’
revolutionizes the way
public can draw their
ration.
➢ ‘Portability’ or ‘Anywhere
Ration’ has been enabled
as a Pilot Project in
Hyderabad, Rangareddy
and Medchal districts.
➢ A Card Holder can draw
ration anywhere in
Hyderabad district with
960 F.P. Shops
13
 WHATSAPP CONTROL & WHATSAPP
GROUPS
1) The vastly popular Social Media App
“WhatsApp” has become a very
important tool in Administration.
2) Civil Supplies Department swiftly
started a WhatsApp Control Room in
Head Office with No.7330774444.
3) Anyone can interact with the
officials of the department and vice
versa for sending messages, images,
audio-video clippings on anything
including complaints.
4) 15 Groups of WhatsApp for officers
were formed which played a vital
role in ensuring timely action,
coordination and solutions to
problems throughout the State.
5) 15 groups have bridged all these
gaps and broken all the walls,
leading to quick decision making.

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 REFORMS IN THE DEPARTMENT /
CORPORATION
• Promotions.

• Transparent transfer Policy.

• Cancellation of all deputations.

• Disciplinary action against corrupt officials.

• 15 WhatsApp Groups broke walls between

Head Office and field.

• Motivation, Get-togethers & Appreciation.

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 REFORMS IN RICE MILLERS
• Biggest stakeholders.

• Consultative process.

• Started returning Milled Rice (CMR) within

time.

• This saved 100s of crores for the Corporation.

• Paddy allotment norms.

• Gunny bags accounted for.

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 KEROSENE – LPG DEALERS AND
FAIR PRICE SHOP DEALERS

• Diversions.

• ePoS in Fair Price Shops.

• Kerosene Price Equalisation Fund recovery.

17
AUSTERITY MEASURES AND FINANCIAL
MANAGEMENT PLANNING

• Travel, Expenditure, Advertisements,

Hiring, etc.,

• Indenting of funds and collecting dues.

• Accounts maintenance, updation.

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 SETTING UP OF SPECIAL WINGS

i) I.T. WING:

• Appointed with a Project Manager, 2 Project

Associates, 3 System Support Associates, 20
Field Level Coordinators, 40 Mandal Level
Coordinators.

• Completed the tough ePoS project, OPMS,

GPS, Command Control Centres, T-Ration
App, etc.,

Contd…. 19
 SETTING UP OF SPECIAL WINGS

ii) ENFORCEMENT TASK FORCE:

• No enforcement.
• No intelligence gathering.
• 5 teams x 4 each headed by an retired S.P.
rank police officer.
• In one year tremendous results.
• Rs.50 crore worth seizures, Rs.500 crore
worth deterrence.
• Preventive Detention Act on 6 Rice
Smugglers.
Contd…. 20
 SETTING UP OF SPECIAL WINGS

iii) CREATION OF FINANCE WING:

• Rs.12,000 crore turnover Corporation.

• No qualified staff .
• Accounts not maintained.
• Not audited since 2011.
• A Financial Advisor, Chartered Accountant
Agency, 65 Accountants, some retired officers
were hired.
• Accounts till 2016 were updated & daily entry
was ensured.
Contd…. 21
 SETTING UP OF SPECIAL WINGS

iv) CREATION OF TECHNICAL WING:

• To check the quality of rice & other

commodities before acceptance.

• All vacancies were filled up with 62 Technical

Assistants.

• Very strict standards & checking of standards

was ensured.

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 SAVINGS / RECOVERIES
IN LAST 17 MONTHS
(Rs. in Crore)
1. CMR Dues 623.00
2. Gunny Bags Dues 85.00
3. Purchase of State Pool Rice; Fine Rice 72.00
4. Storage charges 0.10
5. Transportation 38.00
6. Government of India dues 249.00
7. ePoS savings 580.00
8. Austerity, IT initiatives, Special Wings 165.00
TOTAL 1812.10
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THANK YOU