Professional Documents
Culture Documents
Agenda
Author(s): Siva K. Balasubramanian, James A. Karrh and Hemant Patwardhan
Reviewed work(s):
Source: Journal of Advertising, Vol. 35, No. 3 (Fall, 2006), pp. 115-141
Published by: M.E. Sharpe, Inc.
Stable URL: http://www.jstor.org/stable/20460744 .
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ABSTRACT: This study comprehensively reviews the literature on product placements to develop an integrative
conceptual model that captures how such messages generate audience outcomes. The model depicts four components:
execution/stimulusfactors(e.g., program type,execution flexibility,opportunity toprocess,placementmodality, placement
priming); individual-specific factors (e.g., brand familiarity,judgment of placement fit,attitudes toward placements,
involvement/connectedness with program); processing depth (degree of conscious processing); andmessage outcomes that
reflectplacement effectiveness.The execution and individual factorsinfluenceprocessing depth (portrayedas a high-low
continuum), which in turn impacts message outcomes. The outcomes are organized around the hierarchy-of-effects
model into threebroad categories: cognition (e.g.,memory-related measures such as recognition and recall); affect(e.g.,
attitudes); and conation (e.g., purchase intention,purchase behavior). This study integratespotentialmain and interaction
effectsamong model variables to advance a seriesof theoreticalpropositions. It also offersan extensive researchagenda of
conceptual and empirical issues that futurework can address.
The volume and sophistication of product (orbrand)place to develop a conceptualframework thatsheds lighton how
ments havegrownimpressively and rapidly, easilyoutpacing placementswork.This studypresentsan integrative model
researchefforts in thefield(TiwsakulandHackley 2005). The thatincorporatesa fullrangeofstimulus-and individual-level
extantliterature on placementsis justovera decadeold (Rus variablesalongwith multiple outcomes fromplacements.
sell and Stern2006), is relativelysparse,and presentsother Presentationof ourmodel developmentincludesa reviewof
specialchallengesand opportunities. For example,consider processesthatexplainhowplacementsgeneratespecifictypes
thisliterature vis-a-visthehierarchy-of-effects (HoE)model, ofaudienceoutcomes. We also offerseveralresearch proposi
which temporally ordersmessage outcomesintothreebroad tionsforfuturestudy.
classes-cognition,affect, andconation-thatrespectively cor Brands now playwell-definedand well-integratedroles
respondtoconsumers' mental stagesforawareness/understand with respectto editorialcontentinvariousmedia.Writers,
ing,interest/liking, andpurchaseintention/buying a product directors,setdesigners,and othercreativeprofessionalsoften
(seeBarry1987; BarryandHoward 1990).Most placement usebrandsas toolstocommunicatespecific meanings toaudi
studies are preoccupied with cognitive effects; progressively ences.Within amovie or televisionshow,brandsoftenlend
fewer addressingaffective or conativeoutcomes,in thatorder. verisimilitudetoa drama,help set its timeperiod,or convey
Moreover,resultsfromquantitativeand qualitativeanalyses characters' personalitytraits.
More commonly, however,those
in thisareaoftendiffer markedly,both fromone anotherand brand appearancesrepresent deliberatepromotionalefforts
frompractitioners' assumptions. Therefore,it isworthwhile thatare reinforcedby formalagreementsbetweenmarketers
and thecreators/managers The lattercase
ofeditorialcontent.
Siva K. Balasubramanian (Ph.D., State University ofNew York illustrates
product (or brand) placement,which is thepaid
at Buffalo) is a Henry J. Rehn Professor ofMarketing, College inclusionof branded products or brand identifiersthrough
of Business and Administration, Southern Illinois University at audio and/or visual means within mass media programs (Karrh
Carbondale. 1998).A productplacementisa prominent exampleofa hybrid
James A. Karrh (Ph.D., University of Florida) is chiefmarketing message, or a paid attemptto influence
audiencesthatdoes
officeratMountain Valley Spring Company, Hot Springs National thesponsor(Balasubramanian
not identify 1994).Both "brand
Park, Arkansas. placement"and "productplacement"havegainedcurrencyin
Hemant Patwardhan (Ph.D., Southern Illinois University) is an theliterature;we use theminterchangeably.
assistantprofessorofmarketing, College ofBusiness Administration, Productplacementshave had a long and bumpyhistory
Winthrop University. (GalicianandBourdeau2004).During the1920s throughthe
vol. 35, no. 3 (Fall 2006), pp. 115-141.
JournalofAdvertising,
C) 2006 AmericanAcademy ofAdvertising.All rightsreserved.
ISSN 0091-3367 /2006 $9.50 + 0.00
DOI 10.2753/JOA0091-3367350308
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TABLE 3
Summary of Propositions
Proposition Description
Proposition I Id: American consumers aremore acceptingof placements thantheircounterparts inother countries.
Proposition 12a: As a viewer's program involvementincreases (decreases), cognitiveoutcomes such as recallof (a) brands inads
decreases (increases) and of (b) brands inplacements increases (decreases).
Proposition 12b: The higherthe connectedness to a program,the higherthemessage outcomes forplacements embedded inthe
program.
Proposition 13: purposes influencescognitiveoutcomes (i.e.,attentionand
Motivation to process brands forself-presentational
processing) forbrand placements.
Proposition 14a: Unconscious processingof placements (e.g.,visual-onlyor screen placements thatappear inthe background) relates
memory,and enhances affectiveand conativeoutcomes more thancognitiveoutcomes.
to implicit
Proposition 14b: Conscious processingof placements (e.g.,high levelof plot centralityfor the placed brand) relates to explicit
memory,and enhances cognitiveoutcomes (e.g.,recall)more thanaffectiveor conativeoutcomes.
TABLE 4
Dissociations Among Outcomes, Related Propositions,Processes/Mechanisms/StrategiesandVariables/Stimuli
Processes/mechanisms/ Outcomes
Proposition(s) strategies (proposition) Variables/stimuli Cognitive Affective Conative
The CodingRedundancyhypothesis has empiricalsupport dia prime (a nonpartisan message such as a media story that
inproductplacementcontexts. Both unaidedrecalland recog alertsreadersabout theappearanceofZ3 inGoldenEye)
and an
nitionperformance of a combinedvisual-plus-verbal
message ad prime (a partisan communication such as a BMW ad that
is significantly
higher thanthatof stand-alonevisual infor conveysthe same information).The nonpartisansource is a
mation such as logos (Brennanand Babin 2004; Sabherwal, usefulbaselineanchorin thefollowingargument:theprocess
Pokrywczynski, andGriffin1994). In addition,Gupta and ofplacementprimingwith theBMW ad encouragesa more
Lord (1998) foundthatan audiomentionof a brand(without confidentattribution
of commercialintentbehind theplace
accompanying visualdepiction)producedbetterrecallperfor ment than,say,when theprimingis implemented via amedia
mance thana visualplacement(withoutaudio reinforcement). storyorwhen thereisnoprimingat all. Followingattribution
Taken together, thesestudiessuggestthefollowingdominance theoryandKelley'sdiscountingprinciple(fora relateddiscus
hierarchyinmemoryeffects: visual-verbalcombination,fol sionon placementcontext,seeBalasubramanian1994), it is
lowedbyverbal-onlyand visual-onlyplacements. likelythat,comparedtoviewerseitherprimedwith amedia
story or not primed at all, those primed with theBMW ad are
Proposition
4a: Dual-modeplacements better
generate cognitive more likelytodiscountthepersuasivemessage.Perceptionsof
outcomes
(i.e., recall)thansingle-mode
placements. message sourcebiasmay engendermorecounterargumentation
and resistance
in thead-primedstatethanin themedia-primed
Proposition
4b:With respect
tocognitive
outcomes
(i.e.,recall), or unprimedstates.GroenendykandValentino (2002) either
dual-modeplacements a stronger
generate impactthanverbal
exposedparticipantstooneof twoads (anegativelytonedSierra
only which,inturn,
placements, a stronger
produce impactthan
Club issue ad thatwas widely broadcast during the 2000 presi
visual-only
placements.
dential election, and a candidate ad thatwas an edited version
of the issue ad depicting Al Gore as the sponsor) or presented
Placement Priming no ad at all.The issuead heldgreatercredibility
andpersuasive
power than the candidate ad because "candidates are generally
Given the close cooperationbetween brand sponsorsand
viewed as beingmotivatedprimarilyby electoralincentives,
themanagersof editorialmedia content,informed
audience
whereas interest
groupsaremost likelytobe seenas invested
membersmay actuallyexpectplacementsinmedia content.
in a particularissue" (GroenendykandValentino 2002, p.
A fewsponsorsdeliberately widen/enhancethisexpectancy
300).More important, theseauthorstested
whetherthe issue
by referencing their placements in traditional ads. The goal
ad is amore powerful prime than the candidate ad in boosting
here is to prompt viewers to look for their placed brand in a
environmentalconcernswhile evaluatingthe relevanttarget
movie or a televisionshow.Such targeted
particular program
(GeorgeBush). Results indicatedthat the impactofBush's
relatedadvertisingservesas a prime forbrandplacements,as
environmental record as a criterion in his overall evaluation was
might a viewer's
memoryofpast consumptionexperiences or
quite small among participants who were exposed to theGore
ad exposures(DeLormeandReid 1999). For example,BMW
ad, but this impact was greatly enhanced among participants
management promoted the appearance of its Z3 Roadster in
who saw the issue ad. By way of relating these findings to the
with dealerpromotions,
GoldenEye specialevents,and adsboth
BMW example, note that the candidate ad, the issue ad, and
before and after the film's release (Fournier and Dolan 1997).
George Bush are respective analogs for the partisan ad prime,
Research indicatesthatobjects toward
which people hold
thenonpartisanmedia prime, and theplaced product (Z3
highlyaccessibleattitudesmay attract
more attention(Ros
Roadster).We therefore
posit:
kos-EwoldsenandFazio 1992). Similarly,
movie viewerswho
were shown a list of brands placed therein outperformed a 5 b:Unprimed
Proposition ormedia-primedplacements
produce
controlgroupon brandrecall(Bennett, Pecotich,andPutrevu better outcomes
affective thanad-primed
placements.
1999).Consistent
with thesestudies,we proposethatpriming
increases
attentionto,and recallof,a placed brand.
Amount and Type of Brand InformationPresented
5a: Primedplacements
Proposition producebetter
cognitive
(i.e.,
outcomes recall)
thannonprimedplacements. Generally,a feature-rich,
meaningful,and personallyrelevant
stimulusattracts
greaterattention,
thereby
influencingcognitive
Are therecircumstancesthatincreasetheimpactofpriming outcomessuchas recall.
But placementmessagesdiffer fromads
on affective
outcomes?Ingeneral,contextualprimingincreases in thatthey
do notcontaina substantial
amountofbrand-related
the likelihoodthat individualswill subsequentlyinterpret information (Russell1998).Most placementsdo notdescribe
persuasiveinformationin termsofprimedattributes,with a brandinformation becauseaudienceexpectationsdiffersharply
consequenteffecton brand evaluations(Yi 1990). Consider betweenplacements andads. Inplacementepisodes,thebrandis
twopotentialprimingsourcesin theBMW example:a me ofsecondary importance,evenifinformation
aboutitaddsmean
ing and value to the story. In contrast, the brand is the primary enhancingcognitiveoutcomes.Foradvertising contexts,Kir
objectof focusinads,with an audiencemind-setthatexpects mani andShiv (1998) showthatincreased congruity between
brand-related information. Increasing brand-information con a brandand themessage source(i.e., theendorser)improves
tentwithin a placement(ad) is inconsistent (consistent)with brandattitudes,especially when issue-relevant elaborationis
thisexpectation, and therefore more (less) likelytoencourage high.More recently, Russell and Stern(2006) appliedgenre
attentiontowardthebrand.Ifplacementscontainsubstantial theoryto studytheroleofcharacters andproductsin theper
productinformation, audienceattention may be distracted away suasionprocessforsitcomplacements.Individuals'attitudes
fromthemedia story, therebyincreasing theprocessingeffort toward placedproducts were influenced by thestorycharacter's
devotedtosuchplacements.In sum,more "informative" place attitudestowardthesameproducts (this finding was qualified
mentsmay increase cognitiveoutcomes(e.g., recall). byviewers'attachmentto thestorycharacter).
Messages with substantialproduct information cannot Conceptually,thespiritof thesefindings easilyextendsto
qualifyas congruentplacementsthatblend seamlessly with linksbetweentheplacedbrandand (1) editorialcontent/story
editorialcontent.Moreover, "informative" placementsmay (Bloxham1998;Russell,Norman,andHeckler2004a, 2004b),
irritate audiencesbyunderminingthemedia storytheyseek (2) vehicle(Gould andGupta 2006; La Pastina2001), or (3)
tofollow,thereby diminishingtheaffective and conativeout medium (Averyand Ferraro2000; FerraroandAvery2000;
comes thatsponsorsseekfortheplaced brand. Moorman,Neijens, andSmit2002). For example,thescenery
surrounding a placedbrandmay be carefully craftedtogenerate
Proposition 6a: Increasing brandinformation ina placement a consistentand supportiveimpression (DeLorme and Reid
is likelytoincreasecognitiveoutcomes (e.g.,recall). 1999). Professionalsresponsibleforcreativeelementsof soap
operasuse settingsand fashionthatreinforce a stereotypical
Proposition 6b: Increasingbrandinformation inplacements is that is manyplaced
uppermiddle class image appropriatefor
likelytodecreasebothaffective and conative outcomes.
products(Neumann,Cassata,andSkill 1983). In thefilm Out
We extend relateddiscussion inGardner (1994), Puto of Africa,consumption symbolism was used toenrich both the
plot and itscharacters(Holbrook and Grayson 1986).
andWells (1984), andRussell (1998) topropose thatplace
ments aremore similarto transformational ads (soft/indirect To the extent thata film placement represents an implied
messages thatportraythesignificance ormeaningofproduct endorsement, the fitbetween the brand and the endorser/
ads (hard-hitting/direct characteris important. In advertising contexts,theendorser's
consumption)than informational
anddetailedproduct effectiveness improves as such fitincreases.Higher perceived
messages thatprovidefactual, verifiable,
information). Somewhatanalogously, Deighton,Romer,and congruence between a spokesperson and the endorsedbrand
McQueen (1989) characterize argumentanddramaas anchors increasesthe spokesperson's believability/attractiveness,en
of a dramatization continuumforads (an argumentinvolves hances brand attitude(Kamins and Gupta 1994), and improves
a narrator whose message lacks both plot and character; it be
affecttransfer fromthespokesperson to thebrand(Misraand
comesa story with theintroduction of thesetwoelements;the Beatty 1990), in thespiritofMcCracken (1989).
story evolves into a drama when the narrator is removed). An
theassociation
7a: The stronger
Proposition between
the
placed
and is
argument(drama)appeals toobjectivity(subjectivity)
brand and a storycharacter,thehigher theelaboration of the
Placements
processedevaluatively(empathetically). resemble
increases
whichthereby
placedbrand, outcomes.
cognitive
drama ads more than argument ads.
aremoresimilartotransformational
6c:Placements
Proposition 7b:The stronger
Proposition the association
positive(negative)
ads thantoinformational
ads. betweentheplaced brandand a storycharacter/editorial
thehigher(thelower)theimpact
content/vehicle/medium, on
aremoresimilartodramaads
6d: Placements
Proposition outcomes.
affective
(whichareprocessed thantoargument
empathetically) ads
(whichareprocessed
evaluatively). INDIVIDUAL-LEVEL VARIABLES
on placementsemphasizesexecutionchar
Publishedresearch
Strength of the Link Between Brand and Story
Character/EditorialContent/Vehicle/Medium more thanaudiencecharacteristics.
acteristics Many studies
includedemographics(e.g.,BakerandCrawford1995),despite
Executionfactors theassociationof theplaced
may strengthen their inability to explain much of the variance in measures
brand with one ormore story characters. A stronger association of placementeffectiveness. we considerin
In thiscategory,
is likelyto increase cognitiveelaboration(Blox
brand-related dividual-levelvariables thatmay ormay not characterizea
ham 1998; d'AstousandSeguin 1999; Russell 2002), thereby unique relationto theprogramandplacement.
Several individual-level
variablesinourmodels influence Perceivedfit
may embed individual-level judgmentsabout
theperceivedeffectiveness
ofplacements:
priorfamiliarity
with product,medium, communicator, andmessage dimensions
thebrand; judgmentsabout the"fit"of the individualwith (Balasubramanian 1994;Bhatnagar, Aksoy,andMalkoc 2004).
thestorycharacter/editorial
content/vehicle/medium;
skepti Russell (2002) investigatedthe impactof fit,or congruence,
cism towardadvertising;attitudestowardplacements/other betweenmodality (visualor auditory)and brand/plotcon
message types;andprograminvolvement/program connected nection(high,low) inplacementsonmemoryandpersuasion
ness/motivation toprocessbrand information. measures.Incongruence (i.e.,higher-plot
visualplacementsor
lower-plot audioplacements)betweenthesefactorsimproved
Prior Familiaritywith thePlaced Brand memoryperformance, whereas congruence(i.e., lower-plot
visualplacementsorhigher-plot audioplacements)increased
A robustphenomenoncalled theVon Restorffeffect(Wallace persuasion.The congruency/incongruency literaturesheds
1965), or the isolationeffect(Huang, Scale, andMcIntyre lighton thisdissociationornonlinear memory-attituderela
1976),may influencetherecallofproductplacements(Bala tion(Russell2002). Incongruencetriggers greatercognitive
subramanian 1994). A key tenet of this phenomenon is that elaboration,wherebytheplacementmessage becomesmore
since unfamiliar or unexpected stimuli are incongruent with memorable. At the same time, such elaboration adversely
priorexpectations,theyattractgreaterattentionandproduce impactsattitudeby encouragingquestionsabout thebrand's
superior
cognitiveoutcomes(e.g.,recall)thanfamiliar
stimuli. appearance in the medium, and if the brand placement is
In a recent study of placements in computer/video games, Nel perceivedas objectionable,thesequestionspromptresistance
son (2002) found evidence that brands that are less familiar to towardthemessage and counterargumentation. In general,
participants (new brands or those that are atypical of brands congruence may be compatible with the peripheral route to
generallyfoundingames)demonstratedrecallsuperiority. persuasion(PettyandCacioppo 1986; Petty,Cacioppo, and
Schumann 1983) because placements are natural, they at
8a: Unfamiliarbrandsaremorelikelytoincrease
Proposition
tract no counterargumentation, and they are more likely to
outcomes
cognitive (i.e., recall)thanfamiliarbrands.
producepositiveaffectiveoutcomes (d'Astousand Chartier
Althoughunfamiliar
brandsgenerate
more immediate
atten 2000). Two propositionsfollow (note that the interaction
tion, familiarbrands facilitate identificationwith characters in the presentedinPropositionla qualifies,ratherthancontradicts,
program. In other words, placements involving familiar brands Proposition9a below).
aremore diagnostic to viewers in termsof quickly understanding
complex meanings in program content. This view is compatible 9a: In general,incongruent
Proposition placements produce
with research suggesting that individuals skew their use of trait highercognitiveoutcomes(i. e., recall) than congruent
information about others toward behaviors or symbols that are placements.
easilyunderstood
(BeikeandSherman1994).McCracken's(1989)
Meaning TransferModel also supports this premise strongly. Proposition
9h: In general,
congruent
placements
yieldhigher
McCracken's model explicitly focuses on a dual-staged transfer outcomes
affective thanincongruent
placements.
ofmeaning from the celebrity endorser to theproduct, and from
the product to the consumer. Both stages showcase the role of SkepticismToward Advertising
familiarity in facilitating effective communications with audi
ences.The preceding
discussionexplainsfilmmakers'
preferences Skepticism, a defense mechanism triggered when a message
forwell-known brands in placement contexts. recipient ispresented with information that strains credibility,
involvesthesuspensionofbelief.Skepticismtowardadvertis
Proposition8b: Audiencesare less (more)likelyto use ing increaseswhen audiences acquire amore refinedknowledge
unfamiliar(familiar)brandsforinferences
aboutcharacters! of advertisers' tactics and persuasive intent (Boush, Friestad,
stories
thatincrease outcomes.
affective/conative and Rose 1994). In general, skepticism toward advertising
lowers attitudes toward both ads and placements. Signifi
Judgmentsof "Fit" cantly,Gupta, Balasubramanian, and Klassen (2000) found a
strong correspondence between attitudes toward advertising
The importance of fitinplacementcontextsisacknowledged and attitudestowardplacements.In theirstudy,respondents
bybothmovie viewers(DeLormeandReid 1999) and place who weremore positivelydisposed towardadvertisingalso
ment practitioners(Karrh1995; Karrh,McKee, and Pardun held significantly
more positiveattitudestowardplacements.
2003). This termneeds carefuldefinition,
however,to avoid Conversely,respondents whowere lesspositivelydisposed to
overlapwith perceivedrelatedness
ofcues toproductcategory ward advertisingalso held significantly
lesspositiveattitudes
(seeSengupta,Goodstein,andBoninger1997). towardplacements. We therefore posit:
10: Thehighertheskepticism
Proposition advertising,
toward ernmentrestrictions on theuse ofplacements(Karrh,Frith,
thelowertheimpact onaffective
ofplacements outcomes. Chineseconsumers
andCallison 2001). Similarly, viewplace
ments as lessacceptablethando theirAmericancounterparts
Attitudes Toward Placements inGeneral (McKechnieand Zhou 2003). Research thatcomparedaudi
encesin theUnited States,Austria,andFrancereaffirmed this
The ethicalityframework (Nebenzahland Jaffe1998) associ Americansacceptedproductplacement
result: more readily,and
ates ads (placements)with low (high) levelsofbothdisguise weremore likelyto reportpurchaseintentions towardplaced
and obtrusiveness. According to theseauthors,a message is brands (Gould,Gupta, andGrabner-Krauter 2000). Likely
highlydisguisedwhen it is paid forand the sponsoris not reasonsforthisincludea U.S. regulatory environment thatis
identified, in a manner similarto hybridmessages (Balasu ofadvertisingthanis thecase inothernations
lessrestrictive
bramanian1994) where thesponsor'sbenefit-mixishigh in differences
and historical-cultural as capturedinHofstede's
termsof increased message control,message believability, studies.Recentwork focusing
(1991, 2001) cross-national on
andmessage impact.Obtrusivemessages are thosethatare othercountries/cultures
(Brennan,Rosenberger,andHementera
secondaryto themain stimulusperceivedby an audience. 2004; La Pastina2001) further affirmsthesefindingsand the
Overall, thisframework predictsthatads (placements) with generalizationspresentedinPropositions1lc and 1ld below.
similarmessagesmay yield lower(higher)evaluationsor af
fective outcomes. 1 a: Ads (placements)
Proposition have low(high)levelsof
Over thepast decade, theethicalacceptabilityof place bothdisguise
and obtrusiveness;
ads (placements) (do
identify
ments has attractedconsiderablemedia and researchat notidentify)
brandsponsors;bothadsandplacementsarepaid
tention,especiallyregardingtheprevalenceof smokingor for.Assumingidentical
messagecontent,an ad mayproduce
drinkingbehaviorsin featurefilms.Given thepotentialfor lower outcomes
affective thana placement.
widespreaddisagreement about theacceptableor "proper"use
ofproductplacements,it followsthatviewers'perceptionsof 11b:Thehigher
Proposition theattitude the
towardplacements,
placementethicsshould influencetheirresponsesto specific outcomes
highertheaffective towardtheplacedbrand.
brandappearancesinmedia programs. Althoughearlysurveys
(e.g.,Nebenzahl and Secunda 1993) foundthatonly a small 11 c: Consumersin all cultureslcountries
Proposition find
proportionof respondents object to placementson ethical forethically
placements charged
products than
lessacceptable
grounds,subsequent work suggestsamore pronouncedsenti those neutral
forethically products.
ment againstplacementsincertainethicallychargedproduct
categories.In a surveyofAmericancollege students, Gupta Proposition aremoreaccepting
11d:Americanconsumers of
andGould (1997) foundthatplacementsinethicallycharged thantheir
placements inother
counterparts countries.
categoriessuch as alcohol,guns, and tobaccoproductswere
lessacceptableto respondentsthanplacementsin ethically Involvement/Connectednesswith Program/Motivation
neutralcategories.Other researchers thelink
have investigated toProcess Brand Information
between placements and attitudes toward tobacco products
(e.g.,Gibson andMaurer 2000; Pechmannand Shih 1999). Viewers' involvement with a program'scontent influences
Nevertheless, Gupta, Balasubramanian, and Klassen (2000) the effectiveness
of its embedded placements (Bhatnagar,
showthatrespondent groups thatarenegativelypredisposed Aksoy,andMalkoc 2004). As one example,programinvolve
towardbothadvertising and placementsdo notdiscriminate ment with a computergame increasedshort-term recallof
betweenethicallychargedand ethicallyneutralproducts. placed brands (Nelson 2002). In ad contexts,
however, very
Other studies(Gould,Gupta, andGrabner-Kraiuter2000; high levelsofprogram-evoked arousalarecounterproductive;
Gupta and Gould 1997; McKechnie and Zhou 2003) show that indeed,theymay inhibitrecallof brands in such situations
U.S. males are more accepting of placements involving ethi (Newell, Henderson, and Wu 2001). Note that ads (and the
callychargedproducts.In addition,frequentmoviewatchers brands they contain) only accompany the program, whereas
acceptplacementsof ethicallychargedproductsmore readily placementsareembeddedwithin it.As viewers'involvement
movie watchers,but no such differenceis
than infrequent with theprogramincreases(decreases),theirrecallof brands
evident placementsof ethicallyneutralproducts(Gould,
for inadsaccompanying will likelydecrease(increase),
theprogram
Gupta, andGrabner-Krauter 2000). Available evidencealso in theprogram
while theirrecallofbrandsembedded will likely
suggeststhatthesegenderand frequencyeffectsarenot robust increase(decrease).
A comparison
acrosscultures/nations. ofyoungviewersin the
United Statesand SingaporefoundSingaporeansto bemore 12a: As a viewer's
Proposition programinvolvement increases
concernedwith placementethicsandmore supportive ofgov (decreases),
cognitive suchas recallof (1) brands
outcomes
inads decreases
(increases)
and of (2) brandsinplacements capturesthedegree towhich people aremotivated tocontrol
increases
(decreases). howotherssee them(LearyandKowalski 1990). Threecentral
factors determineimpression motivation: thegoal relevance
Program connectedness is a more comprehensiveand of the impressions,thevalue of desiredoutcomes fromthe
far-reaching
constructthanprograminvolvement. Program impression, and thediscrepancy betweendesiredand current
connectednessis relevant
when a viewer'srelationship with a social image.Overall, an individual'simpression
motivation
programextendsbeyondtheexposureexperienceintohis or and relatedchoices(e.g.,which impressiontomake and how
herpersonaland social life(Russell 1998; Russell,Norman, toaccomplishthis)are influenced by theneed toalign social
andHeckler 2004a, 2004b; Russell and Puto 1999; Russell
imagewith desirableprototypes(Leary1989). Note that
and Stern 2006). In such instances, the program exerts a far
theseprototypes may symbolizean ideal self that,in turn,
greaterinfluence
thanonemight expectunderhighprogram is influencedbymedia content(Hirschmanand Thompson
involvement. This influencemay findexpressionthrough 1997; Hoffnerand Cantor 1991). Based on thesefindings
adorationor imitationof programcharacters,socialgroups fromimpression managementandmedia research, we propose
that facilitate interactions with other program fans, or rituals
thata viewer'smotivationto scan themedia environment for
constructed
aroundtheviewingexperience(Russell1998). brands (that are likely to help him or her express a desired
A high level of program connectedness is analogous to a
image)isan importantindividual-level
determinant
ofplace
high-immersionexperience.For example,Grigorovici and ment processing.
Constantin (2004) assert that structural features of Immersive
Virtual Environment in 3D Gaming (high immersion, pres Proposition13: Motivation toprocessbrandsfor self
ence) increaseusers'affective with thestimuli/
engagement presentational
purposesinfluences
cognitive
outcomes(i.e.,
environment and their embedded placement messages. Indi attention
andprocessing)
forbrandplacements.
viduals with a high degree of connectedness to a program are
likely to view it frequently, pay greater attention to it, and
imitatebehaviorsdrawnfromitsepisodes.Furthermore,they PROCESSING DEPTH
may not necessarilyperceiveany commercialintentbehind Our model assumes that execution- and individual-level
brand usage in the program.
variablesinfluencetheviewer'sprocessingof a givenproduct
Proposition12b: The highertheconnectedness
toa program, placement.Labeled as "processing
depth,"thismodel compo
thehigherthe
messageoutcomesforplacements
embeddedin the nent rangesacrossa low/high consciousnesscontinuum with
program. importantimplicationsfortheexplicitversusimplicit
memory
dichotomyinboth advertising(Duke andCarlson 1993; Lee
Many viewers use placed brands to validate their existing 2002; Shapiro 1999; Shapiro,Maclnnis, andHeckler 1997)
identityand purchasingpatterns(DeLormeandReid 1999). and placementcontexts(AutyandLewis 2004a, 2004b; Law
Others may be motivated to process brand appearances as a and Braun 2000; Law and Braun-LaTour 2004).
means to enhance their identities. Explicitmemory is tappedby direct testssuch as recall/
Individuals may use a particular brand in a given situation recognitionperformance.
These tasksentail an intentional
to enact a desired social identity (as opposed to a global self). effort to access and retrieve information from a previous
Generally, themore important a social identity is to one's sense stimulusexposureevent (Krishnanand Chakravarti1999;
of self, themore one will perceive as desirable the brand that Shapiro and Krishnan 2001). In contrast, implicit memory
displays or reinforces that identity.The marketplace, including is evident in indirecttests(e.g., sentencecompletion,word
media programs, provides opportunities to learn and adopt association,projectivetests)whereconsumersdo notuse con
such identities(Kleine,Kleine, andKernan 1993). However, scious memory retrieval (Duke and Carlson 1993; Krishnan
individuals need not evaluate themselves in a dramaturgical andChakravarti1999). That is,retrievalof implicit
memory
fashion for such behavioral editing to occur (Messinger, Samp occursautomatically.
son, and Towne 1990). Nor does this process of identifying Implicitmemory isoftencharacterized by a responsebias
with brands ever end. Indeed, identification goals represent a that increasesthe likelihoodthat information
froma recent
and ongoingprocess(WicklundandGollwitzer
self-defining stimulus exposure (e.g., an ad) will be used to perform a subse
1982). Most people maintain at least a minimal level ofmo quent task(e.g.,purchase)withoutconsciousretrieval oreven
tivationtoprocessinformation about symbolsthatmay help awarenessof priorexposureto that information (Lee 2002).
themexpresstheirdesiredidentities. This biasmaymanifestitselfas increased preference forinfor
Motivationalantecedentsinfluencewhether/howbrandsare mation fromtheexposureepisode.Consider,forexample,the
processedas identitycues (MacInnisandJaworski1989). For perceptualfluency phenomenon wherebyfeature-levelanalysis
example,impressionmotivationisan importantantecedent.It (e.g., shape,color)of a productduringincidentalad exposure
createsamemorytracethatfacilitates feature-level
processing Kalra 1999). Shapiro,Maclnnis, andHeckler (1997) assert
duringa subsequentproductexposureoccasion.Specifically, thatincidentalexposuretoa productdepictedina persuasive
the"previouslyseen stimulusappearsfamiliar, and absenta message increasesthelikelihoodof itsinclusionina consider
successfulsearchofmemorytoattributethisfamiliarity to the ationset,evenwhen participantslackexplicitmemoryforthe
priorexposureepisode,thefamiliarity isattributedtoa prefer ads.This phenomenonappearsquite robust(itwas replicated
ence forthestimulus"(ShapiroandKrishnan2001, p. 2). In acrosstwoproductcategories,inmemory-based and stimulus
contrast,thenotionofconceptualfluencyinvolvessemantic basedconsiderationsetformation contexts,and infamiliarand
levelanalysis(e.g.,meaning)ofa productduringincidental ad unfamiliarbuyingsituations).
exposure,suchthatthelikelihoodof itssubsequentinclusion
Proposition14a: Unconscious
processing
ofplacements(e.g.,
inan individual'sconsideration set is increased.
orscreen
visual-only thatappearinthebackground)
placements
Measuresofexplicit memoryremaintheexclusivefocusfor
relatestoimplicit
memoryand enhances
affective
and conative
most researchstudieson advertising(ShapiroandKrishnan
outcomesmorethancognitive
outcomes.
2001) andplacements(LawandBraun-LaTour2004). Recent
studiesin theadvertisingfield(Lee2002; Shapiro1999; Sha Proposition14b:Conscious
processing
ofplacements(e.g.,high
piroandKrishnan2001) seektomitigate thisimbalance.For levelofplotcentrality
of theplacedbrand)relatestoexplicit
example,Shapiro (1999) offersevidenceindicatingthat the memory and enhances outcomes
cognitive morethan
(e.g.,recall)
response biasduringincidental ad exposurestemsfrom uncon orconative
affective outcomes.
sciousinfluences. That is,advertisedproducts weremore likely
tobe includedin theconsideration setevenwhenparticipants
EFFECTS
activelytriedto avoid choosingsuchproducts.Shapiroand
Krishnan(2001) foundthatimplicit memoryperformance is This sectionorganizesoutcomevariablesaround the three
not impaireddespitedividedattentionduringad exposure,or broad classes of theHoE model: cognitive,affective,and
a lengthy delaybetweenad exposureand testevent. conative.
Similarstudiesin theplacementdomain (AutyandLewis
2004a, 2004b; Law and Braun 2000) showcasekey differ
CognitiveOutcomes
encesbetween,and relatedimplications of,theexplicitversus
implicitmemorydichotomy. They suggest that theability
AboutthePlacedBrand'sTypicalitylIncidence
Judgments
of placementsto enhance recalland choice performanceis
mediated bydistinctmechanisms.AlthoughLaw andBraun Evenprocessingthatentailsrelativelylow levelsofconscious
(2000) foundthatplacementsimprovedoverallperformance nessmay influenceconsumers'judgments aboutbrandtypical
on recall/recognition and choice tasks,empiricallyobserved ity,suchas perceivedmarket share.A placementcould serve
disassociations point todifferentrationalesfortheseimprove as a vivid and simple exemplar (Zillmann 1999) that skews
ments.The centrality of theproductto theplot, forexample, perceptions of a brand's marketplace presence. In research
was instrumental inenhancingrecallperformance, butplayed relatedto thecultivationeffect,
O'Guinn and Shrum(1997)
no rolewith regardto choiceperformance. Similarly,seen foundthattheamountof television viewingaffects
judgments
only(orvisual)placements were leastrecalled,but influenced about the prevalence of products and behaviors linked to an
choicethemost. It isusefultonote thatRussell's (2002) study affluent Relevantinformation
lifestyle. wasmore accessiblefor
exploresinteraction betweenthesetwo factors,
effects using heavyviewersthanlightones.As Table 1 indicates,
outcomes
memoryand persuasionas dependentmeasures. In sum, the such as brand typicality and brand incidence await research
key implication here is that a sponsor may tailor the level inplacementcontexts.
of congruenceormodality choice dependingon whethera
placement'scampaign emphasizesrecognition/recallor at Memory forBrands and Placements
titudinalimpact.
Even ifmost placementsare processedat relativelylow Studies show that placements generate short-termmemory ef
levelsof consciousness,they
may retaintheabilitytogener asmeasuredthrough
fects, recognition, or recall(Babin
salience,
ate marketplace impact in terms of affective and conative and Carder 1996a; Baker and Crawford 1995; Gupta and Lord
outcomes.For example,brandattitudeswere foundtopersist andDodd 2000; Karrh 1994;Nelson 2002;
1998; Johnstone
overtimeevenunderlow-involvement processing(Sengupta, andGriffin1994). As discussed
Sabherwal,Pokrywczynski,
Goodstein, and Boninger 1997) if the cues and product earlier, these measures from the explicit-memory domain are
categorywere highly related.Even unconsciouslyprocessed popularamongpractitionerstogaugeplacementeffectiveness
stimuli in advertising
may producenegativelyor positively (Karrh1995;Karrh,McKee, andPardun2003).When brand
valenced affectiveresponses(Aylesworth,Goodstein, and placementsoperatelessconsciously,
however,in themanner
TABLE 5
Key Similarities and Differences Between Ads and Placements
Ads Placements
Similarities
Ads are paid for. Placements are paid for.
Skepticismtoward ads adverselyaffectsprocessingof ads. Skepticismtoward ads adverselyaffectsprocessingof placements.
Aadispositivelyrelated to Aplacement' ispositivelyrelated to Aad'
Aplacement
Differences
Message accompanies,and is thereforedistinctfrom,editorial Message isembedded in,and is thereforenot distinctfrom,
content. editorialcontent.
Ads accommodate mood spillovereffectsfromprogramto mood spillovereffectsbetter thanads.
Placements facilitate
message.
Ads can rangeover the informational/transformational Placements are more transformational
than informational.
continuum.
Ads can rangeover the argument/drama continuum. Placements are closer to drama thanto arguments.
Informational/argumentads are processed evaluatively. Placements aremore likelyto be processed empathetically.
Ads are characterizedby low levelsof disguise and Placements have high levelsof disguise and obtrusiveness.
obtrusiveness.
the sponsor.
Ads identify Placements do not identify
the sponsor.
Ad-specific regulationsexist. Placement-specificregulationsdo not exist.
That Extends
Research andContexts
Operationalizations contexts),so theypresentnew researchopportunities.
This
onlyonpublishedwork;many interactions
tablefocuses among
Table 1highlightsresearch opportunitiestoextendoperation ourmodel variablesawait research.
alizationsof specific
constructs work.For
inpreviousempirical
example,researchers havestudiedtheopportunity-to-process
Comparative
Studies
placementconstructinourmodel with proxyvariablessuch
as placementprominenceor exposureduration.Other opera First,researchersshouldcompareplacements with othertypes
tionalizationsworthyof researchincluderepetitionfrequency ofmessages.Forexample,Table 5 isa by-product of themodel
forplacementepisodeswithin amovie, and thepace atwhich developmentprocessthatdelineatesthesimilarities and dif
thebrandmessage isdisseminatedtherein. ferencesbetweenads andplacements.Empiricalcomparisons
Becausemost placementstudiesarehighlycontext-driven ofads andplacements,along thelinesofstudiesthatcompare
(e.g., theyfocuson a single stimulusor a specificaudience adswith othermessage types(e.g.,Singh,Balasubramanian,
type),thereis a need to extendthemto newercontexts/cul andChakraborty 2000) areneeded.Recently, Roehm,Roehm,
tures/nations.Also,most placementstudiesfocuson the in andBoone (2004) comparedplacements with plugs (bothare
dividual as theunit of analysisforexposure,processing,and hybridmessages).
outcomes. Unfortunately, thisprecludesassessmentof therole Second,research couldcomparespecifictypesofplacements.
ofcoviewingbehaviorsinshapingplacementoutcomes(such Forexample, TiwsakulandHackley(2005) investigated noninte
behaviorsare thosethatareexhibitedduringsharedviewing gratedproduct placements (i.e.,brands
presented inthebeginning
experiences).For example,does a given placementgenerate or end of a program withoutany integration intoitscontent).
a differentimpacton an individualdependingonwhere the Aftercontrolling forinformation content,itmay be usefulto
exposure occurs (e.g., at home or in a theater)? comparenonintegrated versusintegratedplacements on several
Finally,thebulkofourmodel development workdepended performance measures.Given thegrowingarrayofplacement
on theadvertisingliteraturetoadvancepropositions.Future types,othercomparisons thatawaitresearch inquiryincludevir
researchneeds to delineate the boundaryconditions that tualversusretrospective
versuson-lineplacements; primedversus
limit/precludethe extensionof advertising-basedinsights nonprimed placements;informational versustransformational
intoproductplacementcontexts. With respecttoourmodel placements; andordinaryversuscustomized,collaborative,blatant,
framework, severalinteractionsfeaturedinTable 2 have not fake,andexclusive placements(seeTable 6 fordefinitions).
been empiricallytestedin placementcontexts(e.g.,Chang Finally,futurestudiesmight comparetheperformance of
2002 investigatessomeof ourmodel factorsin advertising identicalplacementsacrossprogramgenres(e.g.,game shows
TABLE 6
Additional Topics for Future Research
Research thatextends operationalizations/contexts What are the implicationsof new operationalizations forold constructs?
Does the impactof placements change dependingon whether the exposure
occurs in individual(home/video iPod) or group (theater) settings?
What boundary conditions limitextension of advertisinginsightsto
placements?
Placement saturationstudies What is the saturationpoint forproduct placements (in termsof the number
of episodes, product categories,or brands included) in,say,a movie?
What is the optimal numberof repetitiveplacementswithin a movie that
avoids audience perceptions of saturationfora specificbrand?
Does category exclusivity(the absence of competingbrands) increase the
economic worth of a placement?
Do exclusive placements (no other placed brand fromany category) increase
suchworth?
What levelsof exposure timeand prominence render a placement blatant
(i.e., likelyto irritateaudiences)?
media types(e.g.,movie
versusrealityshowsversussitcoms), numberof episodes,productcategories,or brands included)
versustelevisionversusradioversuson-line; seeNelson and in, say,a movie?What is theoptimal numberof repetitive
McLeod 2005), and media vehicles (e.g., The Price Is Right placementswithin amovie thatavoidsaudienceperceptions
versus Wheel of Fortune; see Gould and Gupta 2006). of saturationfora specificbrand?Does categoryexclusivity
(theabsenceofcompetingbrands)increasetheeconomic worth
of a placement?Do exclusiveplacements (no otherplaced
Placement
Saturation
Studies
brand fromany category)increasesuchworth?What levels
and spon
Despite theirobvious importancetopractitioners of exposuretimeand prominence would cause a placement
sors, researchers have not explored questions such as:What is to be perceivedas blatant,with theconcomitantprospectof
the saturation point forproduct placements (in terms of the irritatingthetargetaudience?
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