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Journal of Indonesian Economy and Business

Volume 31, Number 3, 2016, 307 – 324

THE EFFECT OF COMPETITIVE ADVANTAGE AND HUMAN


ADVANTAGE ON INDUSTRIAL COMPETITIVE STRATEGY
(Case Study: SMIs in Gorontalo Province)

Trifandi Lasalewo
Faculty of Engineering, Universitas Negeri Gorontalo, Indonesia
(trifandilasalewo@gmail.com)

Nur Aini Masruroh


Faculty of Engineering, Universitas Gadjah Mada, Indonesia
(aini@ugm.ac.id)

Subagyo
Faculty of Engineering, Universitas Gadjah Mada, Indonesia
(subagyo@ugm.ac.id)

Budi Hartono
Faculty of Engineering, Universitas Gadjah Mada, Indonesia
(boed@gadjahmada.edu)

Hari Agung Yuniarto


Faculty of Engineering, Universitas Gadjah Mada, Indonesia
(h.a.yuniarto@ugm.ac.id)

ABSTRACT
Small and Medium Industries (SMIs) have a strategic role in the Indonesian economy, as they earn
61.9 percent of the foreign exchange which goes to make up the nation’s Gross Domestic Product, and
nationally they are able to absorb 97 percent of the workforce. The Global Competitiveness Report
also notes that SMIs serve as the business units that affect every nation’s competitiveness. Considering
this strategic role, the selection of a competitive strategy for these SMIs is absolutely necessary.
Through an in-depth literature review, this study aims to explore what variables influence the
competitive strategy of industries, particularly the SMIs. By using a Systematic Literature Review
(SLR) with a total of 31 main literature (articles, papers and books), this study has found two
dominant factors that influence industrial competitive strategy: Competitive advantage and human
advantage, which are subsequently developed into six independent variables (construct variables), i.e.
cost, delivery, product quality, product variety, know-how and innovativeness, with a total of 44
indicators. The results of measurements of the sample of SMIs in Gorontalo Province, using Structural
Equation Modeling, found that both competitive advantage and human advantage jointly influence
40.2 percent of the industrial competitive strategies. These results indicate that competitive strategies,
such as creating products with unique features, on-time delivery, flexibility in production, and
employee involvement in the innovations, are indispensable to SMIs in order for them to produce
quality products and be able to maintain their advantage.

Keywords: industrial strategy, SMIs, competitive advantage, human advantage


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INTRODUCTION the direction of their development because the


The Small and Medium Industries (SMIs) company/industry's strategy will affect the
sector is an important sector which affects the policy’s priorities, the processes of production,
economies of nations. This sector has a strategic human resources’ development, culture, and the
impact on the competitiveness of certain areas technology to be used (Mckeown & Philip,
globally, and is able to absorb more labor than 2003). A company’s strategy will increase its
the larger industries (Tambunan, 2007). For performance (Takala et al., 2007). A company’s
Indonesia, SMIs have a significant effect, strategy, in the context of its manufacturing
because this sector is able to accommodate 97 strategy, can contribute to reducing costs,
percent of the workforce; and SMIs contribute improving quality, providing clear resources,
57 percent to the national growth rate and direct the future of the business’s objectives
(Indonesian Ministry of Cooperatives and SMEs, (Dangayach & Deshmukh, 2001;
2012). The SMI sector also contributes to Laosirihongthong & Dangayach, 2005).
increasing the Gross Domestic Product (GDP) In much of the literature about industrial
and generates significant mounts of foreign policy strategy, particularly for SMIs, it is
exchange. For example, in 2011 SMIs contri- always associated with the competitive advan-
buted 61.9 percent to the Indonesian GDP tage, in addition to the human advantage. The
through tax payments, while the large business relationship between competitive advantage and
sectors only contributed 38.1 percent through industrial competitive strategy is explicitly
their tax payments (Sudaryanto et al., 2014). explained in Porter’s (1998) generic strategies
As a sector that affects the competitiveness which focused on three main aspects, i.e. cost,
of a region, the development of SMIs receives differentiation, and other focuses. According to
serious attention in almost every country, Barad & Gien (2001), strategy is demonstrated
because it affects the level of national competi- through a model that combines both competitive
tiveness, which is measured using the parameters advantage and human advantage aspects, and
of the GCI (Global Competitiveness Index). their impact on the strategic priorities of the
Based on the Global Competitiveness Report SMI’s development. Barad and Gien’s (2001)
2014-2015, the most competitive country is research samples were SMIs in the European
Switzerland with a GCI score of 5.70 (scale 1-7), Community, and they aimed to find out the
followed by Singapore, the United States, consumers’ priority needs for SMI’s products,
Finland, and Germany, while Indonesia ranks and the SMI’s performance improvement strate-
34th out of the 144 countries surveyed. The gies. The research by Barad and Gien’s (2001)
competitiveness survey employs twelve criteria, used five variables, i.e. price, delivery, quality,
including institutions, infrastructure, the product variety, and employees’ involvement.
macroeconomic environment, businesses’ Unlike Porter’s (1998) generic strategies,
sophistication, and innovation (World Economic which only emphasized the aspects of a
Forum, 2015). company’s competitive strength, the researchers
Considering the strategic role of SMIs in a studying the aspects of the humanities (e.g.
region/country, the selection of appropriate Barad & Gien, 2001) believe that the involve-
strategies is absolutely necessary. On the other ment of human elements will affect a company’s
hand, the development of SMIs is constrained by development strategy, so as to make it more
several things, including: (1) SMIs are only able comprehensive. The role of human resources is
to penetrate niche markets, so the profit they closely related to a product development team’s
earn is very low; (2) limitations on their ability to innovate new products which meet
management issues; and (3) the lack of a consumers’ expectations and needs. Human
strategy for their businesses’ development involvement is particularly noticeable in the
(Smith & Smith, 2007). The implementation of process of communication with an innovator
an effective and measurable strategy will affect team, which is made across the company’s
2016 Lasalewo, et al. 309

functions, creating certain features expected by the highest number of enterprises in the country
the consumers. Such an activity can be seen (55.21 million units or 99 percent of the total
from the initial idea or concept through to the national enterprises) and provides employment
product’s launch on the market (Lasalewo et al., for 79 million workers (Indonesian Ministry of
2015). Cooperatives and SMEs, 2012).
Due to the many variables which are SMIs are defined differently in each country
involved in and influence the policy’s strategy, and each institution, but generally, the term
as well as the limited company resources, it is refers to the amount of labor or the value of the
necessary to identify and determine the priorities investment in them, or even both (Dangayach &
of the variables that become the focus of corpo- Deshmukh, 2005). The criteria for SMIs, based
rate strategy (Takala et al., 2007; Gonzalez & on the institutions and the countries are
Vazquez, 2007). The determination of such presented in Table 1 and Table 2.
priorities will direct corporate strategic policy, The SMI criteria employed in this study
mainly in dealing with the consequences of the refers to those adapted from the Indonesian
measures taken. Central Statistics Agency (BPS RI), i.e.
Based on the literature review, there are industries with a maximum number of 99
many variables involved in the research into employees (Lasalewo, 2012).
corporate strategy. The most dominant variables
include competitive advantage and human Competitive Advantage
advantage. This paper identifies the manifest
A company/industry is said to have a
variables (indicators) which serve as the variable
competitive advantage when it has
group for competitive advantage and the variable
characteristics or attributes that are not owned by
group for human advantage, as well as investi-
its competitors, it does something better than its
gating the influence of these variables on the
competitors, or is able to do something that
industrial competitive strategy (especially in
cannot be done by other industries in the same
SMIs), hereinafter referred to as the industrial
market (Porter, 1998). Through this advantage,
strategy variable. Those serving as the sample
an industry/company is capable of understanding
and analysis unit in this study were SMIs (small
the changes to their market’s structure and
and medium industries) in Gorontalo Province.
choosing an effective marketing strategy, in
which a competitive advantage is obtained when
REVIEW OF SMIs, MODEL an attempt at developing or acquiring a set of
DEVELOPMENT, AND RESEARCH attributes (or executing an action) leads a
HYPOTHESES company to outperform its competitors (Wang,
Small and Medium Industries (SMIs) 2014).
The SMI sector is an important sector for the
economy of Indonesia because it accounts for

Table 1. The Criteria for SMIs Based on the Institutions (Lasalewo, 2012)
Number of
Institution Type Funding
Employees
Indonesian Central Bureau of Small industries 5-9 -
Statistics Medium industries 20-99 -
The Republic of Indonesia Act Small industries - Assets of IDR 200,000,000; Turnover
No. 9/1995 of IDR 1,000,000,000/year
Indonesian Chamber of Small enterprises - Turnover of IDR 600,000,000 -
Commerce and Industry (Kadin) 1,000,000,000
Small Business Administration Small industries <500
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Table 2. Criteria for SMIs in Various Countries (Dangayach & Deshmukh, 2005)
Category Country Industry Category Criteria
Developed Australia Manufacturing services <100 employees
Countries <20 employees
Germany SMIs <500 employees
France SMIs 10 - 49 employees
Japan Manufacture <200 employees
Canada Manufacture <200 employees
USA Micro industries <20 employees
Small industries 20 - 99 employees
Medium industries 100 - 499 employees
Developing China SMIs 100 employees
Countries Investment of US$ 8 million
Indonesia SMIs <100 employees
Malaysia SMIs <175 employees (full time)
Investment of US$ 1 Million

Developing Thailand Labor intensive <200 employees


Countries Capital intensive <100 employees
India SMIs Max. of 10 million (factory &
machinery/equipment)

A competitive advantage is the heart of the desire of producers to satisfy the consumers’
performance in market competition because the expectations and needs for the products).
competition is at the core of the success or Many researchers have developed Porter’s
failure of an enterprise. Competition determines (1998) generic strategies into other forms. For
the accuracy of the activities that contribute to instance, Barad & Gien (2001) employ four
the company’s performance, such as innovation, competitive advantage variables, including price
a cohesive culture, or a good implementation (low), delivery (fast, dependable), quality (high
(Porter, 1998). In their development, theories design quality, consistent product quality), and
about competitive advantage have caught variety (high). Phusavat and Kanchana (2007)
researchers’ attention for more than half a employ six variables, including (1) quality (low-
century (Wang, 2014). defect rate, reliability, product performance,
A competitive advantage is always asso- certification, environmental consideration); (2)
ciated with a management strategy, which is cost (continuous improvement, quality cost,
defined as the set of decisions and actions activity-based measurement, value added, low
resulting in the formulation and implementation cost); (3) delivery (dependable promises, right
of strategies designed to achieve the objectives quality, right amount, at the agreed time, fast
of an organization (Wang, 2014). Competitive delivery); (4) flexibility (broad product line,
advantages adopt much of Porter’s (1998) volume changes, design adjustment, mix
generic strategies, including (1) cost (concerned changes); (5) customer focus (dependable
with the industry’s ability to produce products at promises, product customization, measurement
a lower cost than the competitors, making it of satisfaction, after-sale service, product
possible to control the price); (2) differentiation support, customer information); and (6) know-
(concerning with the ability to create products how (mix changes, training/education, conti-
which are unique and not owned by the nuous learning, problem solving skills, know-
competitors); and (3) focuses (concerned with ledge management, creativity).
2016 Lasalewo, et al. 311

A competitive advantage can be measured of the innovation advantage owned by an indus-


using 12 (twelve) variables, including confor- try includes market mastery and increased
mance quality, delivery speed, dependable customer satisfaction (Sharma & Kodali, 2008).
delivery, design changes, low cost, new product The human involvement in the innovative
introduction, product customization, product activities of industries can be seen in the process
durability, product mix changes, product of the research and development of new
performance, product reliability and volume products, which involves many individuals
changes (Laosirihongthong & Dangayach, across disciplines, such as product design,
2005). The results of a study by manufacturing engineering, production
Laosirihongthong and Dangayach (2005) engineering, environment engineering, and
suggest that the competitive advantage in devel- marketing. In the medium or large industries,
oped countries is applied through product individuals from across departments/functions
improvements, improvements to the processes’ join a team of product developers and are often
quality, and timely delivery. An important separated from their home departments. Compa-
process in achieving industrial excellence is to nies in almost all countries rely heavily on cross-
maintain the quality and implement efficiencies. functional teams to develop new products. In
A study by Takala et al. (2007) confirms that 2000, as many as 77 percent of companies in the
a competitive advantage must be supported by a US, 67 percent in Europe and 54 percent in
strategy that fits the market being served. The Japan employed cross-functional teams (Roberts,
success of this strategy is evidenced by indus- 2001).
tries in China. Through a low-cost strategy, The number of members of a product devel-
Chinese industries have become world-class opment team varies, ranging from a few to
enterprises. hundreds of members. For example, the devel-
opment teams for IBM’s computer development
Human Advantage projects consist of an average of 200 members.
In addition to gaining a competitive advan- The Yahoo! Portal was developed by 13 soft-
tage, an industrial development strategy is also ware engineers, who were split up into several
influenced by the advantages of the available small teams consisting of 1 to 3 members
human resources. The advantage and involve- (Schilling, 2013). The product developers
ment of the human element (human advantage) technical teams are integrated with each other
will influence the decision about the strategic and collaborate to decipher the complexities of
priorities of an industrial company (Barad & product development, minimize risks, and
Gien, 2001). The strategy and structure of an reduce the impact of threats to their companies
industry (especially SMIs) is strongly influenced (Smith & Offodile, 2008). Through collabora-
by the availability and advantage of its human tion, the members of a product development
resources, particularly with regard to innovation team would have the know-how (understanding)
and new product development (Lester et al., to meet the consumers’ expectations and needs
2008). for the products.
The human involvement in product innova- A product will be successful in the market if
tion has an impact on the productivity growth it has the attributes that correspond to the con-
and industrial competitiveness, as shown by sumers’ expectations. A product’s attributes are
industries in Taiwan. The elements required by to ensure that the product can meet the needs,
an industry to have superior values include the desires, and expectations of the buyers. By using
ability of its employees to continuously inno- a ‘blue ocean strategy’ approach, manufacturers
vate. Through an innovation strategy, Taiwan can classify the priority of the development of
has transformed itself into a country which ranks the product’s attributes which are innovative,
as the world's fourth-largest nanotechnology and escape the competitors’ attention (Kim &
patent-holder (Tsai & Wang, 2004). The impact Mauborgne, 2005). This strategy leads to a value
312 Journal of Indonesian Economy and Business September

innovation that can overpower the competitors “a collective pattern of decisions that acts upon
without having to bleed in the ‘red ocean’, the formulation and deployment of manufactur-
through the creation of product features that are ing resources. To be most effective, the manu-
unique and not owned by any competitors. facturing strategy should act in support of the
For SMIs, innovation and product develop- overall strategic direction of the business and
ment activities are tools to create new opportun- provide for competitive advantages”
ities and help entrepreneurs to make changes, in (Laosirihongthong & Dangayach, 2005: 133).
the form of a new activity or a new service An industrial competitive strategy is an
(Okwiet & Grabara, 2013). Innovation, as the effort, undertaken by an industry, to win the
implementation of new ideas, creates new posi- competition in its target market by providing
tive values for an organization. An innovation is advantage values in the competition, analyzing
defined as introducing something new, a thing the ability of competitors, and implementing an
newly entered, a novelty or a reform (Matic & effective marketing strategy (Kotler &
Jukic, 2012; Okwiet & Grabara, 2013). Armstrong, 2012). A competitive strategy is a
Innovation activities are proven to improve business action approach conducted by a
an enterprise’s performance. Based on the study management team, based on consumers’ needs,
by Oke et al. (2007), an innovation positively in order to compete with other organiza-
correlates with the performance of industrial tions/companies, with the aim of improving a
companies. The results of a measurement by company’s growth. The application of a com-
Rosenbusch et al. (2011) show similar results. petitive strategy should be directed at a
Through their meta-analysis study, Rosenbusch company’s development priorities and the
et al. (2011) suggests that innovation activities market’s situation, in which the identification of
can improve the performance of a company, and strategies can be done in a proactive and reactive
are frequently found in SMIs. Although for some manner. The implementation of the strategy
researchers, an innovation is considered to be should take into account the strengths, weak-
complex, risky, and uncertain, but for others, it nesses, opportunities and threats (Thompson et
is considered a necessity, because the consum- al., 2012).
ers’ needs are constantly changing (Cooper, The aims of implementing a competitive
2007). Through innovation, individuals who are strategy are to: (1) Establish the right position-
the members of a product development team can ing; (2) maintain loyal customers; (3) gain new
create new opportunities for their company. market share; (4) maximize sales; and (5) create
effective business performance (Kotler &
Industrial Competitive Strategy Armstrong, 2012). A strategy implementation in
an industrial company will influence the direc-
Along with the development of technological
tion of the organization’s development, produc-
advances and the increase in business competi-
tion processes, human resources’ development,
tion, a strategy which is able to reposition manu-
corporate culture and the technology to be used
facturers is needed to maintain the market and
(Mckeown & Philip, 2003). A good strategy
make a profit. The industries’ need for competi-
implementation will contribute to cost reduc-
tive strategies has become a necessity due to
tions, quality improvements, the provision of
constantly changing (dynamic) consumer needs.
resources, and the company’s future business
An industrial strategy is a strategic step taken by
objectives, primarily related to the variables of
an organization to maintain its customers’ satis-
quality, delivery, flexibility, and cost
faction with its services or products’ quality. The
(Dangayach & Deshmukh, 2001). An effective
concept of an industrial strategy was first intro-
strategy implementation is proven to improve a
duced by Skinner in 1969, who defined it as
company’s performance.
competing through manufacturing capabilities
(Dangayach & Deshmukh, 2001). Cox and The application of a competitive strategy
Blackstone (1998) define industrial strategy as consists of three stages: (1) Competitive priori-
2016 L
Lasalewo, et al.
a 313

ties, i.e.. determininng the corpporate prioriities, commpetitive sttrategy moodel develo oped by
represennted by the variables of o cost, quaality, Tho ompson et al. a (2012) employs fourr generic
flexibilitty and deliveery of the prooduct; (2) maanu- straategies, incluuding being a low-cost provider,
facturingg objectivees, i.e. deetermining the diffferentiation, best-cost prrovider, and
d focused
directionn of corporrate developpment, with the or niche
n markeet based on cost. The strategy’s
s
emphasis on cost, tim me and quality which woould imp plementationn by SMIs can be a cyccle of the
have an impact on the corporaate performaance; Con ntinuous Strrategic Impprovement (CSI)( as
and (3) an action plan in the form fo of proggram shown in Figuree 1.
improvements and the achievvement of the A competitiive strategy aapplied to a company
corporatte operationaal objectivess (Takala ett al., has to adjust to the typee of markeet or the
T run an effeective strateggy, there are five
2007). To custtomers serveed (Askar & Mortagy, 20 007). The
phases tot be follow wed: (1) Devveloping a viisio- straategy is also required to cconsider the priorities
nary strrategy; (2) setting cllear goals; (3) andd direction of the compaany’s develop pment. A
describinng a strateggy in the foorm of detaailed straategic prioritties model, proposed by b Barad
visions and purposses; (4) impplementing and andd Gien (20001), describbes the relaationships
executinng the chosenn strategy; anda (5) monitor- betw ween the coompetitive sttrategy and competi-
ing the performance
p e and evaluatting the strategy tivee advantage of SMIs annd the abilitty of the
(Thompsson et al., 20012). emp ployees in thhe companyy (human advantage),
Somme industrial competitive
c strategy moddels, in which
w the coompetitive aadvantage vaariable is
e.g. Portter’s (1998) competitive strategy moodel, reprresented byy price, delivery, quallity, and
employ three generic strategies, including coosts, variiety, while the
t human aadvantage vaariable is
differenttiation, andd focuses. Meanwhilee, a reprresented by the
t employeees’ involvem ment.

Figure 1. The CSI Straategy for SMIss (Smith & Sm


mith, 2007)
314 Journal of Indonesian Economy and Business September

A strategy framework to achieve a compe- to produce a correlation matrix (Hair et al.,


titive advantage is also explained by Askar & 2010).
Mortagy (2007) using six variables, including: Variables in this study’s model were derived
(1) Quality, defined as the company’s ability to from previous studies variables, consisting of
produce products/services in accordance with construct variables (latent variables) and
customer expectations through product-based, manifest variables (indicators). A construct
user-based, manufacturing-based or value-based variable is an abstract concept that cannot be
approaches; (2) cost, defined as the ability to measured directly (unobserved variable), while a
obtain benefits through lower prices and service manifest variable is an abstract concept that can
costs; (3) delivery, defined as the ability to serve be directly measured (observed variable).
the market quickly and reliably; (4) flexibility, Manifest variables are measured by the answers
defined as the ability to respond to changes in to questions in a questionnaire using a Likert
the market environment by taking into account scale (Ghozali, 2013). Based on the results of the
the technological flexibility and product in-depth literature search, this study found two
flexibility; (5) service, defined as the ability to dominant variable groups which affected the
serve consumers during the sales (after-sale industrial strategy, particularly for the SMIs,
service) and product support; and (6) innova- including competitive advantage and human
tiveness, defined as the ability to develop and advantage. Both variables are categorized as the
introduce new products, including production construct variables, while the manifest variables
processes and technologies, used to create new are derived from these two variables. A search
market opportunities. using the keywords “industrial strategy”,
Through its in-depth literature search, this “competitive advantage” and “human advan-
study explored the variables which influence the tage” found six construct variables namely: Cost,
competitive strategy of industries (especially delivery, quality, variety, know-how, and
SMIs), including the competitive advantage innovativeness. The six construct variables are
variable and human advantage variable, as well categorized as the independent variables Xi,
as investigating the influence of these variables while the dependent variables Y are the
on the competitive strategy of the industry in a industrial strategy.
whole. Some of the literature sources reviewed are
trusted sources. Besides this, the process of the
Research Model and Hypotheses literature search used the keywords “industrial
A research model is a conceptual model that strategy”, “competitive advantage”, and “human
describes the relationship, linkage, and advantage”. All these search strings were
interaction between certain variables, as part of a combined using the Boolean “AND”. The
study or research project. A model's constituent process of the literature search was conducted
variables are derived from a theoretical concept, through a Systematic Literature Review (SLR)
developed by previous experts or researchers by referring to the Kitchenham & Charters
and stem from the new ideas to be tested and (2007) scheme, where their literature review was
investigated (Sekaran & Bougie, 2010). The done through three main phases – starting with
phase where a theoretical concept is developed collecting references, selecting the references
into a research model is essential, because this suitability based on the criteria, and selecting the
phase describes the relationship of the variables main references used in the literature study. The
in a research model. The relationship between SLR steps are summarized in Figure 2.
variables must meet the following criteria: The research variables derived from previous
Parsimonious and theoretically justifiable, so as studies were then compiled into a table of model
constituent specifications as outlined in Table 3.
2016 Lasalewo, et al. 315

Step 0 (n = 64)
Collecting references from electronic articles

Step 1 (n = 53)
Identifying relevant references
(according to title criteria)

Step 2 (n = 36)
Relevant studies identification based on defined criteria
(according to tittles, abstracts, and keywords)

Step 3 (n = 31)
Primary studies after quality assessment

Figure 2. Steps to Reviewing the Literature

Table 3. The Research Model’s Constituent Variables


Construct Variables Manifest Variables (indicators) References
X1 Cost X1.1 Low cost Phusavat & Kanchana (2007), Gonzalez &
X1.2 Volume added cost Vazquez (2007), Askar & Mortagy (2007),
X1.3 Quality cost Takala et al. (2007), Porter (1998),
X1.4 Activity-based measurement Laosirihongthong & Dangayach (2005),
X1.5 Continuous improvement Barad & Gien (2001), Dangayach &
X1.6 Lean manufacturing Deshmukh (2005)
X2 Delivery X2.1 Fast delivery Laosirihongthong & Dangayach (2005),
X2.2 On agreed time Phusavat & Kanchana (2007), Askar &
X2.3 Right quality Mortagy (2007),
X2.4 Right amount Barad & Gien (2001), Dangayach &
X2.5 Dependable promises Deshmukh (2005), Sharma & Kodali (2008)
X2.6 Supply chain mgt.
X2.7 Dependable delivery
X2.8 Delivery speed
X3 Product Quality X31 Low defect rate Dangayach & Deshmukh (2005),
X3.2 Product performance Phusavat & Kanchana (2007),
X3.3 Product reliability Takala et al. (2007), Sharma & Kodali
X3.4 Environmental aspect (2008), Laosirihongthong & Dangayach
X3.5 Certification (2005), Gonzalez & Vazquez (2007), Barad &
X3.6 Conformance quality Gien (2001)
X3.7 Product durability
X3.8 Design quality
X4 Product Variety X4.1 Design adjustment Sharma & Kodali (2008), Phusavat &
X4.2 Volume changes Kanchana (2007), Askar & Mortagy (2007),
X4.3 Mix changes Takala et al. (2007), Laosirihongthong &
X4.4 Broad product line Dangayach (2005), Dangayach & Deshmukh
X4.5 Flexible processes (2005), Porter (1998), Gonzalez & Vazquez
X4.6 Design changes (2007), Barad & Gien (2001)
X4.7 New product introduction
X4.8 Product customization
X4 Product Variety X4.9 Product flexibility
X4.10 Volume flexibility
X5 Know How X5.1 Knowledge management Phusavat & Kanchana (2007), Takala et al.
X5.2 Creativity (2007), Barad & Gien (2001),
X5.3 Continuous learning Laosirihongthong & Dangayach (2005), Kim
X5.4 Problem-solving skill & Mauborgne (2005), Schilling (2013), Smith
X5.5 Training /education & Offodile (2008)
X5.6 Research & development
316 Journal of Indonesian Economy and Business September

Table 3. The Research Model’s Constituent Variables (Cont.)


Construct Variables Manifest Variables (indicators) References
X6 Innovativeness X6.1 Create new market Okwiet & Grabara (2013), Askar & Mortagy
X6.2 Introduce new product (2007), Phusavat & Kanchana (2007), Sharma
X6.3 Develop new technology & Kodali (2008), Barad & Gien (2001),
X6.4 Intellectual properties Schilling (2013), Kim & Mauborgne (2005),
X6.5 Expand foreign market Lester et al. (2008), Matic & Jukic (2012)
X6.6 Implement new technology
Y Industrial Strategy Y1 Robustness Mckeown & Philip (2003), Takala et al.
Y2 Technology (2007), Dangayach & Deshmukh (2005),
Y3 Supply chain availability Gonzalez & Vazquez (2007), Lester et al.
(2008), Laosirihongthong & Dangayach
(2005), Askar & Mortagy (2007), Smith &
Smith (2007), Barad & Gien (2001),
Kotler & Armstrong (2012), Thompson et al.
(2012)

Table 3 describes three keywords which are Does the competitive advantage affect the
studied in more depth, namely industrial industrial strategy? (2) Does the human
strategy, competitive advantage, and human advantage affect the industrial strategy? (3) How
advantage. These are compiled into a research much do these two variables affect the industrial
model. The model of the relationship between strategy? These research questions are arranged
these three key variables is presented in Figure 3 in the following hypotheses:
and described by the function:
H1: Competitive advantage affects industrial
Industrial Strategy = f (Competitive Advan- strategy.
tage, Human Advantage) (1) H2: Human advantage affects industrial
The research’s structural model explains the strategy.
relationship between the variables, thus
generating the following research questions: (1)

Cost (X1)

Delivery (X2)
Competitive Advantage
Product Quality (X3)
H1
Product Variety (X4)
Industrial Strategy

Know How (X5) H2


Human Advantage
Innovativeness (X6)

Figure 3. The Research Model and Hypotheses


2016 Lasalewo, et al. 317

RESULTS AND ANALYSIS OF THE there are differences in the three parties’
RESEARCH perceptions of the SMI model (triple helix). By
Variables Measurement involving these three elements as the pre-test
respondents, the research can build a balanced
Data in this study were processed using three and representative model.
types of software, including Microsoft Excel,
Questions which were found to be invalid
SPSS, and AMOS. Microsoft Excel was used to
may indicate that those questions did not
tabulate the collected data. The SPSS software
measure the level of the respondents’ desires.
was used to test the validity and reliability of the
Therefore, such questions were omitted or
model, while the AMOS software was used to
revised in terms of their sentence structure. The
build the model’s structure using Structural
responses to the pre-test were then used to revise
Equation Modeling (SEM).
the sentence structure and the form of the
The SEM method was selected for this study questions in the questionnaires to be distributed
due to its ability to explain and examine the to the SMIs.
relationship between complex variables, both
recursive and non-recursive, in order to obtain
Unit of Analysis
an overall picture of the model being studied.
The rule of thumb that should be met with an The unit of analysis in this study was the
SEM model is that the model cannot be SMIs in Gorontalo Province which had been in
constructed without the underlying theories, business for at least three years, and produced a
because the theories affect the overall structure product (not a service company). The respon-
of the model and explain the relationship/ dents included 100 owners or managers (or
correlation between the variables making up the supervisors) of the SMIs, consisting of 81 men
model. The theories and literature underlying the and 19 women. Each SMI was only represented
SEM model are applied to portray the depen- by one (1) respondent. Descriptively, the
dency and correlational (covariance) relation- respondents’ characteristics are described in
ships between the variables in a research model Table 4.
(Hair et al., 2010).
Table 4. The Respondents’ Characteristics
The variables measurement in this study
Gender Male : 81 respondents
used a Likert scale, ranging from 1 (very unim-
Female : 19 respondents
portant) to 5 (very important). The variables
measurement was done through interviews and Age < 25 yo : 21%
26-35 yo : 30%
questionnaires distributed to the respondents, in
36-45 yo : 26%
accordance with the predetermined criteria, i.e. 46-55 yo : 15%
SMIs that employ a maximum number of 99 > 55 yo : 8%
employees.
Formal Primary/ Junior High : 26%
education Senior High : 59%
Pre-test Diploma : 7%
Undergraduate : 7%
Prior to the questionnaires’ distribution,
Postgraduate : 1%
preliminary research, in the form of a pre-test,
was first performed to see whether the With a total of 100 respondents, the research
measuring instrument (questionnaire) was in data was quite representative because the sample
conformity with the objectives of the research. adequacy requirement was already met. The
There were ten respondents involved in the pre- sample size in the SEM model generally
test, including academics, SMI owners, and numbers 100-200 samples, wherein the larger
government staff. Selection of the three the sample size is, the more sensitive the model
stakeholders is considered important because, is (Hair et al., 2010).
according to a study by Massa and Testa (2008),
318 Jou
urnal of Indon
nesian Econo
omy and Busin
ness September
S

This study wass conductedd in Goronntalo creaates on averaage as many as 31.5 to 100.4 jobs
Provincee since this new
n province did not haave a per industry (Baappeda, 20077).
blueprinnt for the deevelopment of o its industtries.
This stuudy, thereforre, could prrovide the local
l Thee Research Structural
S M
Model
governmment’s policyy makers and a stakehollders
with recommendat
r tions for the direcction The researcch model of the relaationships
industriaal developmment in the province
p shoould betwween the construct variables (latent
take. Thhe output of this study could
c be used as variiables), i.e. competitive
c aadvantage an nd human
one of the grand strategies for the SM MIs’ advvantage, consists of variiables X1 (ccost); X2
empoweerment, in ordero to inccrease econoomic (dellivery); X3 (product quuality); X4 (product
growth, create jobs,, and improvve the comppeti- variiety); X5 (know-how)) and X6 (innova-
tiveness of the regioon. The induustries servinng as tiveeness), and is presentedd in Figuree 4. The
the reseaarch sample were those included inn the relaationships alsso illustrate tthe linear rellationship
mainstayy subsectorss of the Indoonesian Miniistry betwween the dependent
d vaariables Y (endoge-
of Indusstry, includinng ISIC 31 (food, beveraages, nouus), i.e. the industrial sttrategy variaable, and
and tobaacco), ISIC 323 (textiles), ISIC 33 (wood, the independennt variables X (exogeno ous), i.e.
bamboo,, rattan, annd furniture)), and ISIC C 36 commpetitive advvantage and hhuman advan ntage.
(non-meetal mining inndustries) (L
Lasalewo, 20112).
SMIs in Goronntalo Provincce have sim milar Norrmality Sizee
characteristics to those in the other
o regionns of The normallity size is aan output to examine
Indonesiia (i.e. thoose dominaated by food, f wheether the research data have a mu ultivariate
beveragees, and craffts industriees) so that this norm mal distribuution or not, which serves as the
model coould also be applied in thhe other regiions. conndition of assumption thhat must be met. m The
Based onn the seconddary data, the growth ratte of norm mality size of
o the researcch data was measured
m
SMIs inn Gorontalo Province inncreased signifi- fromm the value of the Criticcal Ratio (CRR), which
cantly, the
t number of o units haviing increasedd by is a representation of skewnness or kurtosis. The
17.48 peercent per year, and the number
n of people norm mality evalluation was done by using a
in emplooyment rosee by 16.62 percent
p per year crittical ratio foor skewness oof ± 2.58 att the 0.01
(Koperinndag, 2007). In terms of the quantity, the signnificance levvel. The daata shows a normal
number of SMIs in Gorontalo Provvince disttribution if the
t critical rratio for skeewness is
dominatees that of the existingg industries and beloow the absoolute value oof 2.58 (Haair et al.,

4 The Researcch Structural Model


Figure 4. M (AMOS
S Output)
2016 Lasalewo, et al. 319

2010). The measurement results of this study of-fit (Hair et al., 2010). Assessing the goodness-
indicate that all the data items are normally of-fit is a major goal in a structural equation, and
distributed. is to determine how well the hypothesized model
fits the data sample. In this study, the values of
Outlier goodness-of-fit are presented in Table 5, where
they are all found to fit the data.
An outlier is an observation on an item of
data that has unique characteristics, which look As shown in Table 5, the results of
very different from other observations, and goodness-of-fit testing using several index
appears in an extreme value, either for a single indicators such as CMIN/DF, GFI, and TLI
variable or for combined variables. The multiva- indicated that all the indicators (goodness-of-fit)
riate outliers can be detected by observing the fit the overall model. In conclusion, the model
Mahalanobis distance value (Hair et al., 2010). can be accepted.
The Mahalanobis distance in this study
amounted to 27.88. The results of the data’s Reliability
processing show no Mahalanobis values higher
A reliability test was undertaken, to
than 27.88, so it can be concluded that there is
determine the reliability of the measuring
no outlier in the research data.
instruments used in this study. It was calculated
using Cronbach’s alpha. The variables are said
Validity
to be reliable if they have a value above 0.6
The construct validity of a research model is (Hair et al., 2010). From processing the data, it
to measure how much the measurement theory is was known that the six variables are all reliable
able to give confidence in the indicator size since their Cronbach’s alpha values are all
taken from the sample, and to describe the actual above 0.6. The results of the variables’ reliability
conditions in a population. The validity of a test are presented in Table 6.
model can be seen from the value of goodness-

Table 5. The Values of Goodness-of-fit Index


Goodness-of-Fit Analysis Results Cut-off Value Remark
2
χ -Chi-Square 33.72 Expected to be small Fit
Probability 0.09 ≥ 0.05 Fit
CMIN/DF 1.41 ≤2 Fit
GFI 0.93 ≥ 0.90 Fit
AGFI 0.88 ≥ 0.90 Marginal
TLI 0.97 ≥ 0.90 Fit
NFI 0.93 ≥ 0.90 Fit
CFI 0.98 ≥ 0.95 Fit
RMSEA 0.06 ≤ 0.08 Fit

Table 6. The Variables’ Reliability Test Results


Construct Variables Number of Indicators Cronbach's Alpha Values
Cost 6 0.904
Delivery 8 0.927
Product Quality 8 0.931
Product Variety 10 0.946
Know-How 6 0.881
Innovativeness 6 0.916
320 Journal of Indonesian Economy and Business September

Multiple Regression Analysis The evaluation results in Table 7 indicate


A multiple regression analysis is a statistical that the competitive advantage variable has a
technique used to estimate the relationship significant and positive effect on the industrial
between one metric dependent variable and strategy variable. This is evidenced by a CR
several metric or non-metric independent value of 2.14 with a p significance value of
variables (Hair et al., 2010). It is different from 0.032 (significance limit, if p < 0.05). The
the correlation analysis which only generates human advantage value also has a positive and
correlation values and the strength of a relation- significant impact on the industrial strategy, as
ship between the variables. Meanwhile, the mul- evidenced by a CR value of 3.00 with a
tiple regression analysis analyzes the strength of significance value of 0.003. As indicated by
the influence of the independent variables on the these values, both the human advantage variable
dependent variables. and competitive advantage variable in this study
suggest that the competitive advantage and
This study aimed to determine the overall
human advantage significantly support the
effect of competitive advantage and human
industrial strategy.
advantage on industrial strategy (corporate
strategy). Based on the results of the data The results in Table 7 suggest that the
processing, the value of the coefficient of deter- competitive advantage, including production
mination, as indicated by the squared multiple costs, improvements to the product’s quality,
correlation (R2), is 0.402, and the value of the continuous improvements to manufacturing,
adjusted R-square is 0.389. The value of R- quick and timely product delivery, and product
square indicates the extent to which the indepen- designs that fit the consumers’ needs, has a
dent variables (variables Xn) or construct varia- significant influence on the development stra-
bles (Table 3) represent or measure the research tegy of SMIs in Gorontalo Province.
model, while the adjusted R-square is used to In the context of human advantage, the
measure how much the level of confidence in the development of the know-how aspects for the
independent variables can measure the predictive SMIs’ entrepreneurs (e.g. developing business
power of the model. In addition, the analysis management skills, holding training, developing
results indicate an F count value of 32.56, with a problem-solving skills) and innovation skills
significance value of 0.00 (accepted limit of aspects (e.g. the ability to create market
significance, if p < 0.05). The results of this opportunities, creating new products and
analysis suggest that competitive advantage and technologies, and market expansion) should be
human advantage together influence the indus- part of the development strategy for the SMIs in
trial strategy. Gorontalo Province. These skills of competitive
advantage and human advantage must be a
Hypotheses Testing Results concern and a benchmark for the successful
development of the SMIs in the province.
The industrial strategy’s relationships with
competitive advantage and human advantage are
summarized in Table 7.

Table 7. Hypotheses Testing Results


Hypotheses Estimate S.E. CR p Remark
Industrial strategy  competitive advantage 0.419 0.195 2.14 0.032 H1 is supported
Industrial strategy  human advantage 0.731 0.243 3.00 0.003 H2 is supported
*CR (Critical Ratio) for normal distribution evaluation;
*significance limit, if p < 0.05
2016 Lasalewo, et al. 321

The results in Table 7 also indicate that the the policymakers in Gorontalo Province, and be
construct variables and indicators in Table 3 can able to be used as one of the grand strategies for
be outlined/manifested into a short-term (5 the empowerment of the local industries. The
years) and long-term (20 years) development output of this study could also be used as an SMI
plans for the SMIs in the province. In line with policy model for other areas in Indonesia
this, according to Bappeda (2007), the regional because, basically, the SMIs in Gorontalo have
development strategy (including the SMIs sec- similar characteristics to those in other regions in
tor) can be created once there are adequate Indonesia.
development elements available, i.e. an efficient There were 100 respondents comprising of
government bureaucracy, adequate infrastruc- SMIs owners or managers (or supervisors), in
ture, political stability, access to financing, and which every SMI was only represented by one
the availability of educated labor. respondent. The sample size of 100 respondents
is quite representative, since the sample
CONCLUSIONS AND DISCUSSION adequacy requirement was already satisfied.
Conclusions Based on the normality test, in general the data
are normally distributed, as indicated by the
Based on the literature review, this study value of the Critical Ratio (CR) and no outliers
finds that an industrial competitive strategy is were found (shown by the Mahalanobis dis-
affected by a lot of variables and underlying tance).The results of the reliability test using
conditions. In this study, industrial competitive Cronbach’s alpha show that the coefficient
strategy, which is expressed as the variable values of all the construct variables are above
“industrial strategy” (dependent variable Y), is 0.6, which means they are quite reliable. Mean-
influenced by two dominant factors of X, i.e. while, the validity level, measured using the
competitive advantage and human advantage. goodness-of-fit index, indicates a fit value,
These two dominant factors are developed into because it is above the threshold for acceptance.
six construct variables (independent variables
Based on the hypotheses testing results, H1
X), including cost (X1), delivery (X2), product
and H2 are supported (H1: Competitive advantage
quality (X3), product variety (X4), know-how
affects industrial strategy, and H2: Human
(X5) and innovativeness (X6). By deepening the
advantage affects industrial strategy). This
literature discussions, the six construct variables
means that the variables of competitive and
are developed into 44 manifest variables (indi-
human advantages obviously affect the industrial
cators) and generate a model for industrial com-
strategy. Based on the proposed model, in fact,
petitive strategy which serves as the focus of this
both competitive advantage and human advan-
study.
tage affect 40.2 percent of the industrial strategy
The research model in this study is a con- taken.
ceptual model, which can generally be applied to
industries in many regions. It illustrates the rela-
Discussion
tionship and interaction between variables. In
this study, the unit of analysis is the SMIs in The decision-making process, in the context
Gorontalo Province which have run for a mini- of the application of industrial strategy is quite
mum of three years and produce products (not complex and complicated, as it involves many
services). The selection of the location of this variables. The decision making for the develop-
research was based on the consideration of the ment of SMIs is critical to the organizational
strategic role of SMIs in the development of profits and regional competitiveness, because
Gorontalo Province. As a newly-established SMIs comprise most of the existing business
province, Gorontalo has not yet had a blueprint units in Indonesia. SMIs in Gorontalo Province
for its industrial development. Therefore, this have similar characteristics as those in other
study is expected to provide recommendations to areas in Indonesia, so the results of this research
322 Journal of Indonesian Economy and Business September

can also be used to develop a similar model to be Production Research, 39 (12), 2675–2695.
applied to other areas. Cooper, R. G., 2007. "Doing it Right: Winning
The results of the literature study found two with New Products". Innovation Framework
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and some issues". International Journal of
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Notice: The Journal of Indonesian Economy and Business including the Editors decline all errors and
flaws found in this article. Authors are fully responsible for them.

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