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Journal of Safety Research 38 (2007) 91 – 102

www.elsevier.com/locate/jsr www.nsc.org

Safety climate in university and college laboratories: Impact of


organizational and individual factors
Tsung-Chih Wu a,⁎, Chi-Wei Liu b,c , Mu-Chen Lu a
a
Department of Industrial Safety and Health, Hungkuang University, 34, Chung-Chie Rd., Shalu, Taichung County 433, Taiwan, ROC
b
Department of Restaurant and Hotel Management, Hungkuang University, 34, Chung-Chie Rd., Shalu, Taichung County 433, Taiwan, ROC
c
Graduate School of Management, I-Shou University, 1, Section 1, Hsueh-Cheng Rd., Ta-Hsu Hsiang, Kaohsiung County 840, Taiwan, ROC
Received 10 April 2006; accepted 11 August 2006

Abstract

Introduction: Universities and colleges serve to be institutions of education excellence; however, problems in the areas of occupational
safety may undermine such goals. Occupational safety must be the concern of every employee in the organization, regardless of job
position. Safety climate surveys have been suggested as important tools for measuring the effectiveness and improvement direction of
safety programs. Thus, this study aims to investigate the influence of organizational and individual factors on safety climate in university
and college laboratories. Method: Employees at 100 universities and colleges in Taiwan were mailed a self-administered questionnaire
survey; the response rate was 78%. Results: Multivariate analysis of variance revealed that organizational category of ownership, the
presence of a safety manager and safety committee, gender, age, title, accident experience, and safety training significantly affected the
climate. Among them, accident experience and safety training affected the climate with practical significance. Recommendations: The
authors recommend that managers should address important factors affecting safety issues and then create a positive climate by enforcing
continuous improvements.
© 2007 National Safety Council and Elsevier Ltd. All rights reserved.

Keywords: Safety culture; Safety climate; Laboratory safety; Accident experience; Safety training

1. Introduction Some of the incidents even caused injuries and deaths to the
students or the instructors. For example, a graduate student
1.1. Background caught his body between the pillars of reinforced concrete
when he practiced inside a lab in National Chiao Tung
Places like experimental laboratories, testing grounds, or University and became disabled (Jiang, 1997). Another
practice factories (referred to as experimental lab hereafter) undergraduate student was electrocuted when he was
in universities and colleges are the arenas for students to practicing with electrical wires inside a lab in National
learn skills or verify scientific theories. In order to help Huwei University of Science and Technology (Gau, 1998).
students learn the required skills or assist researchers to An associate professor touched a naked wire when he
obtain meaningful results, employers should also pay close supervised construction site in National Kao-Hsiung Normal
attention to the safety issues in the experimental lab, in University, resulting to his death (Wang & Lan, 2000). Later,
addition to emphasizing instruction or issues of experimental a graduate student lost her eyes when she was conducting
lab management. Unfortunately, in Taiwan, accidents at chemical experiment in National Taiwan University of
university and college laboratories is a growing problem. Technology (Lin, 2004). In addition, safety deficiencies in
the experimental lab were also proposed by several reports
⁎ Corresponding author. Tel.: +886 4 2631 8652x4001; fax: +886 4 2631 (Chern, Lay, & Wang, 2003; Shyu, 1998; Tsay, Su, &
9175. Doong, 2000). These accidents and reports manifested the
E-mail address: tcwu@sunrise.hk.edu.tw (T.-C. Wu). importance concerning safety issues in an experiment lab.
0022-4375/$ - see front matter © 2007 National Safety Council and Elsevier Ltd. All rights reserved.
doi:10.1016/j.jsr.2007.01.003
92 T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102

“Three Safety Goals, One Status Promotion” is the through the organization's characteristics and can affect
direction for future administrative policy presented by worker's behavior.
the Council of Labor Affairs, Executive Yuan Taiwan Safety climate has often been considered as a sub-system
(CLAEYT, 2004a). This policy includes employment safety, of the organizational climate and has impacted the safety
retirement safety, work safety, and the promotion of worker's performance (Neal, Griffin, & Hart, 2000). The term “safety
social status. To be specific, in order to ensure the workers' climate” probably was first used by Zohar (1980). He defined
safety, the main purpose of the policy is to continuously the climate as a summary of molar perceptions that
reduce occupational accidents. Thus, the Labor Department employees share about their work environment. Brown and
of Taiwan Government has demonstrated its ardent expec- Holmes (1986) deemed that safety climate is a set of
tation and emphasis on building a safety culture by perceptions or beliefs held by an individual or group about
establishing an autonomous safety system in an organization a particular entity. In addition, many authors (e.g., Coyle,
(CLAEYT, 2004b). In doing so, the culture of valuing Sleeman, & Adams, 1995; Cooper, 1998; Dedobbeleer &
institutional health and safety will be cultivated. To sum up, Beland, 1991; Williamson, Feyer, Cairns, & Biancotti, 1997)
an organization can construct a positive safety climate and portrayed that the climate was focused on the members'
then exhibit an outstanding safety performance by creating a perception, attitude or belief regarding safety issues in the
proactive safety culture. Accordingly, occupational disasters organization. These issues are related to the working
will be reduced and then the goal of administration will be environment or the organizational characteristics. Further-
accomplished. more, Niskanen (1994) not only described the employee's
Though many organizations have tried to improve perception on organization's characteristics, but also illus-
workplace safety using financial resources, their safety trated the antecedents that affect their perception. He believes
performance only reached a “plateau stage.” The trend shows that safety climate refers to a set of attributes that can be
that it is not very effective to use engineering measures to perceived about particular work organizations and which
solve problems related to behavior and management. On the may be induced by the policies and practices that those
other side, the perception surveys may provide some organizations impose upon their workers and supervisors.
solutions to those problems, and the surveys are the first On the other hand, except for the employees' perceptions of
step to understand and describe the behavior and manage- the organizational characteristics, its findings are not
ment factors (Baas, 2002; Bailey, 1993). Recently, due to the conclusive. Specifically, Glennon (1982) claimed that saf-
observation of the plateau stage in the safety performance, ety climate is employees' perceptions of the many character-
the ineffectiveness of engineering approaches to solve safety istics of their organization that have a direct impact upon
issues, and the increasing medical and insurance costs their behavior to reduce or eliminate danger. Diaz and
resulting from work related injuries, academic and practi- Cabrera (1997) considered that safety climate is a set of molar
tioners have tried to manage health and safety through the perceptions, shared by individuals with their work environ-
perspective of applied psychology. A safety climate survey ment, which are valid as references for guiding behavior in
was recommended as an important tool in evaluating safety the execution of tasks during day-to-day eventualities. By
programs and improving safety performance (Krispin, synthesizing the above definitions of the climate, the authors
1997). realize that most research only described organization
member's perception or attitude toward the organization's
1.2. Defining safety climate and the factors affecting the characteristics or, at most, the antecedents or the consequence
climate of the climate. It seems that none of the definitions are able to
present both the cause and effect of the climate at the same
1.2.1. The definition of safety climate time. Therefore, the conceptual definition of safety climate in
The quality of climate in an organization may affect the this study is defined as employees' perceptions of safety
performance of the organization. Under a positive organiza- culture in the organization; and the perceptions, which are
tional climate, with a kind and friendly atmosphere, influenced by the organizational factors and individual
employees are more likely to exploit their potential; this factors, eventually affect employees' safety behaviors.
situation is beneficial for the organization to achieve its For a better understanding of the concept of safety
objectives. On the other hand, employees' working motiva- climate, the authors first needed to explore the various
tion will inevitably be suppressed under an unhealthy dimensions of the climate. However, there is no consistency
organizational climate, which will result in a poor perfor- among the existing research concerning the climate. As a
mance of the organization. Tagiuri and Litwin (1968) defined result, only few dimensions regarding work safety can be
organizational climate as “a relatively enduring quality of the identified (Brown & Holmes, 1986; Hayes, Perander,
internal environment of an organization that is experienced Smecko, & Trask, 1998; Zohar, 1980). Particularly, by
by its members, influences their behavior, and can be analyzing the research on climate, Guldenmund (2000)
described in terms of the values of a particular set of pointed out that there are four categories of employee
characteristics of the organization.” Based on this concept, perception or attitude toward the organization and its
it's clear that the organizational climate can be conveyed environment: (a) hardware, (b) software, (c) people, and
T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102 93

(d) behavior. Hardware refers to the safety measures, satisfaction of individual needs. Similarly, Diaz and Cabrera
arrangements, and protective equipment; software refers to (1997) also pointed out that organizational climate was the
safety procedures, training, and knowledge; people refers to product of the interaction between organizational factors and
all the organization members; behavior refers to all the individual factors. Given that safety climate is a sub-system
conducts related to safety issues. of the organizational climate, the study proposes that safety
Zohar's (1980) eight dimensions covered the contents of climate may be influenced by organizational factors and
the four categories proposed by Guldenmund (2000). The individuals factors.
eight dimensions consisted of the importance of safety Empirically, the finding of the study in manufacturing
training programs, management's attitude toward safety, industries by Wu and Kang (2002) indicated that a safety
effects of safe conduct on promotion, level of risk at the manager (an item of the organizational factor) has a
workplace, effects of required work pace on safety, status of significant effect on safety climate, besides the items of
safety officer, effects of safe conduct on social status, and individual factors like gender, age, title, accident experience,
status of safety committee. Nevertheless, the dimensions in and safety training. Furthermore, Wang's (2002) research in
the follow-up studies were less comprehensive. For example, telecommunication industries showed that the location also
the study by Brown and Holmes (1986) only included has significant impact on the safety climate, besides the
dimensions regarding hardware and people, such as individual factors such as gender, age, title, work site,
employee perception of how concerned management is experience of accident, and safety training. Wu, Lu, and Lee
with well-being, employee perception of how active (2003) argued that organizational factors such as size,
management is in responding to this concern, and employee ownership, safety manager, safety committee, and location
physical risk perception. In addition, the study by Dedob- have significant impact on the climate. And the individual
beleer and Beland (1991) only included dimensions of factors such as gender, age, job tenure, accident experience,
people and behavior, such as management's commitment to safety training, and work site also have significant influence.
safety and worker's involvement in safety. Additionally, the Based on the above studies, safety climate in an
dimensions included in the study by Coyle et al. (1995) were organization is influenced by the organizational factors
seven, including maintenance and management issues, such as size, ownership, safety manager, safety committee,
company policy, accountability, training and management and location, as well as the individual factors, such as gender,
issues, work environment, policy/procedure, and personal age, job tenure, title, accident experience, safety training, and
authority. These seven dimensions could be categorized into work site. Nevertheless, due to differences between
the dimensions of hardware, software, and people, but with education industries and manufacturing industries or tele-
the absence of the behavior dimension. The studies (Diaz & communication industries with respect to their character-
Cabrera, 1997; Hayes et al., 1998; Varonen & Mattila, 2000; istics, there may be difference on the employee's perception
Williamson et al., 1997) either left out the dimension of of safety climate. Thus, further research is warranted to find
people or missed the substance of behavior or hardware. out whether the factors influencing the climate in universities
Therefore, to provide comprehensive dimensions of safety and colleges are different.
climate, this study includes all four categories (i.e.,
hardware, software, people, and behavior). The operational 1.3. Purpose and Hypothesis
definition of the climate in this study refers to the scores
measured from the following five dimensions: chief Specifically, the major purposes of this study are:
executive officer's safety commitment and action, manager's
safety commitment and action, employee's safety commit- (1) To explore the impact of organizational factors (size,
ment, perceived risk, and emergency response. To be precise, ownership, safety manager, safety committee, and
executive officer's safety commitment and action, and location) on five dimensions of safety climate (chief
manager's safety commitment and action belong to the executive officer's safety commitment and action,
dimension of people; employee's safety commitment manager's safety commitment and action, employee's
belongs to the abstract facet of behavior dimension; safety commitment, perceived risk, and emergency
perceived risk falls on the realm of hardware; emergency response) in universities and colleges.
response is on the safety procedure of the software. (2) To explore the impact of individual factors (gender,
age, job tenure, title, accident experience, safety
1.2.2. Factors affecting safety climate training, and work site) on five dimensions of safety
Hoy and Miskel (1982) asserted that organizational climate in universities and colleges.
climate was the result of organizational members trying to
reach a balance between the individual's needs and the This study aims to test the following null hypotheses:
institution's expectations in a social system. In this vein, the
organizational climate in universities and colleges is the H1. There exists no difference in safety climate between
result of the interaction between the principal, the faculty, universities with more than 300 employees and those
and staff to pursue both the educational goals and the universities with less than 299 employees.
94 T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102

H2. There exists no difference in safety climate between Table 1


public universities and private universities. Validity and reliability of the safety climate scale
Factors Eigen-values Accumulative explained Cronbach
H3. There exists no difference in safety climate between variances Alpha
universities with and without a safety manager. CSCA 7.530 16.37% .9612
H4. There exists no difference in safety climate between MSCA 7.240 32.11% .9524
ESC 6.782 46.85% .9358
universities with and without a safety committee.
ER 4.732 57.14% .9222
H5. There exists no difference in safety climate among PR 4.160 66.18% .8492
Total 66.18% .9516
universities in different locations.
Abbreviations: chief executive officer's safety commitment and action
H6. There exists no difference in perception regarding safety (CSCA); manager's safety commitment and action (MSCA); employee's
climate between male employees and female employees. safety commitment (ESC); emergency response (ER); perceived risk (PR).

H7. There exists no difference in perception regarding


2.2. Instrument
safety climate among employees of different ages.
H8. There exists no difference in perception regarding This research adopted a Questionnaire Survey to collect
safety climate among employees of different job tenures. data. The questionnaire (see the Appendix A) consisted of
two parts. The first part was general information, evaluating
H9. There exists no difference in perception regarding
organizational factors (i.e., size, ownership, safety manager,
safety climate between employees with different job titles.
safety committee, and location) and individual factors (i.e.,
H10. There exists no difference in perception regarding gender, age, job tenure, title, accident experience, safety
safety climate between employees with different accident training, and work site); the second was the “safety climate
experiences. scale,” developed by Wu and Lee (2003). The scale with
construct validity and reliability (see Table 1) was used to
H11. There exists no difference in perception regarding
measure the employee's perception of safety climate
safety climate between employees with safety training and
including chief executive officer's safety commitment and
those without safety training.
action, manager's safety commitment and action, employ-
H12. There exists no difference in perception regarding ee's safety commitment, perceived risk, and emergency
safety climate among employees in different work sites. response. The scale had 46 questions. Each question was a
complete narrative statement. Based on their actual experi-
2. Method ence and feeling, respondents rate each of the questions
using a five-point Likert scale (from 1 = strongly disagree,
2.1. Population and sample 2 = disagree, 3 = neutral, 4 = agree, and 5 = strongly agree).

In October 2002 there were 139 universities and colleges 2.3. Statistical procedure
in Taiwan (Ministry of Education, 2002). The total number
of universities and colleges included in this study were 100, The authors used the Statistical Package for the Social
after leaving out schools without experimental laboratories. Science (SPSS 8.0) as the statistical analysis tool. The
Among them, 31 were public schools (31%) and 69 were primary process was one-way MANOVA. Organizational
private (69%). Categorized by their location, 47 schools factors and individual factors were used in this study as
were located in northern Taiwan (47%), 20 schools in central independent variables, and safety climate as the dependent
Taiwan (20%), and 33 in southern Taiwan (33%). The variable. Wilks' lambda (k) was employed to test the
personnel involved in this study were faculty, staff, significant effects of organizational factors and individual
technicians, and janitors who were involved in the factors on the whole safety climate. If the effects were
experimental laboratories, testing ground, or practice significant, one-way ANOVA was used to test the difference
factories. In other words, any employee who was compen- among each dimension of safety climate, and Scheffe's
sated and worked in the above labs as part of his/her job was method for a posteriori comparison. Moreover, the level of
included in the study. In early November 2002, 1,000 significance was set to .05 for every statistical analysis.
questionnaire packages were sent out to 100 universities and
colleges with 10 questionnaires for each school. Besides the 3. Results
questionnaire, return postage, souvenir, and a letter indicat-
ing the purpose of the survey were included in the package. 3.1. General information
Urged with the official document issued by the organization
that sponsored this research, 798 questionnaires were The first part of the questionnaire, general information,
received by the end of December 2002. The respondent includes organizational factors and individual factors (see
rate was 78%, after voiding 18 of them. Table 2). Table 2 shows that percentages of the sample's
T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102 95

Table 2 dimensions: chief executive officer's safety commitment and


The sample's general information (N = 780) action, manager's safety commitment and action, employ-
Characteristics of respondents Frequency Percentage Valid ee's safety commitment, perceived risk, and emergency
percentage response. This indicates that the perception of chief
OF Size Below 299 210 26.9 27.7 executive officer's safety commitment and action, manager's
Above 300 549 70.4 72.3 safety commitment and action, and perceived risk fall
Total 759 97.3 100.0
between “neutral” and “agree.” On the other hand, the
Ownership Public 250 32.1 32.1
Private 529 67.8 67.9 perception of employee's safety commitment and emergency
Total 779 99.9 100.0 response was between “agree” and “strongly agree.” Among
Safety With 590 75.6 79.9 them, employee's safety commitment had higher mean,
manager Without 148 19.0 20.1 whereas chief executive officer's safety commitment and
Total 738 94.6 100.0
action had lower mean (see Fig. 1). The standard deviations
Safety With 606 77.7 92.0
committee Without 53 6.8 8.0 for these five dimensions were 0.77, 0.72, 0.50, 0.71 and
Total 659 84.5 100.0 0.61, respectively.
Location Northern 349 44.7 44.9
Central 177 22.7 22.8 3.2.2. Organizational factors affecting safety climate
Southern 252 32.3 32.4
Analyzed with MANOVA, the impact of the five
Total 778 99.7 100.0
IF Gender Male 523 67.1 67.5 organizational factors on the climate is displayed in
Female 252 32.3 32.5 Table 3. This table indicates that “ownership,” “safety
Total 775 99.4 100.0 manager,” and “safety committee” reached statistical signif-
Age Below 24 43 5.5 5.6 icance. However, “size” and “location” didn't. Therefore, the
25 – 44 561 71.9 72.7
hypothesis that there exists no difference in safety climate
Above 45 168 21.5 21.8
Total 772 99.0 100.0 between universities with more than 300 employees and
Job tenure Below 5 346 44.4 44.6 those universities with less than 299 employees, and the
Between 6 and 10 188 24.1 24.3 hypothesis that there exists no difference in safety climate
Between 11 and 15 133 17.1 17.2 among universities in different locations should be retained.
Above 16 108 13.8 13.9
Furthermore, conducting ANOVA to test the hypothesis
Total 775 99.4 100.0
Title Manager 174 22.3 22.8 that there exists no difference in safety climate between
Faculty and staff 589 75.5 77.2 public universities and private universities, the results reveal
Total 763 97.8 100.0 that chief executive officer's safety commitment and action,
Accident Experienced 56 7.2 7.4 and perceived risk reached statistical significance. Yet,
experience In-experienced 705 90.4 92.6
Total 761 97.6 100.0
manager's safety commitment and action, employee's safety
Safety Trained 620 79.5 82.0 commitment, and emergency response didn't. Regarding the
training Untrained 136 17.4 18.0 impact of different “ownership,” both chief executive
Total 756 96.9 100.0 officer's safety commitment and action, and perceived risk
Work site Laboratory 556 71.3 74.3 in private schools were higher than those in public schools.
Practice factory 160 20.5 21.4
As a result, this hypothesis should be rejected.
Testing ground 32 4.1 4.3
Total 748 95.9 100.0 Moreover, in the same way to test the hypothesis that
there exists no difference in safety climate between
Abbreviations: organizational factors (OF); individual factors (IF).
universities with and without a safety manager, the results

ownership (public school, 32.1%; private school, 67.9%) and


location (northern Taiwan, 44.9%; central Taiwan, 22.8%;
southern Taiwan, 32.4%) are very close to the population
(public school, 31%; private school, 69%; northern Taiwan,
47%; central Taiwan, 20%; southern Taiwan, 33%). This
result is very helpful for inference.

3.2. Safety climate in the laboratories

3.2.1. Central location and variation of safety climate


The employees' perception of safety climate in laborato-
ries in the universities and colleges is shown below. The
Fig. 1. Safety climate in laboratories. (Key: chief executive officer's safety
mean of total safety climate (TSC) was 4.00, and the commitment and action (CSCA); manager's safety commitment and action
standard deviation was 0.54. Further, the means were 3.74, (MSCA); employee's safety commitment (ESC); perceived risk (PR);
3.85, 4.40, 3.96, and 4.21, respectively, for these five emergency response (ER); total safety climate (TSC)).
96 T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102

Table 3
Summary of organizational factors affecting safety climate
OF Dimensions MANOVA ANOVA
Wilks' ∧ η2 Power F P Comparison
Size CSCA .999 .001 .072
MSCA
ESC
PR
ER
Ownership CSCA .958⁎⁎⁎ .042 .998 11.208⁎⁎⁎ .001 Private N Public
MSCA 2.654 .104
ESC .114 .735
PR 17.682⁎⁎⁎ .000 Private N Public
ER .137 .711
Safety manager CSCA .952⁎⁎⁎ .048 .999 19.885⁎⁎⁎ .000 With N Without
MSCA 5.471⁎ .020 With N Without
ESC .005 .945
PR 1.490 .223
ER 1.789 .181
Safety committee CSCA .953⁎⁎⁎ .047 .996 13.897⁎⁎⁎ .000 With N Without
MSCA 19.388⁎⁎⁎ .000 With N Without
ESC 6.151⁎ .013 With N Without
PR 3.619 .058
ER 24.004⁎⁎⁎ .000 With N Without
Location CSCA .978 .011 .805
MSCA
ESC
PR
ER
Notes: ⁎p b .05, ⁎⁎⁎p b .001.
Abbreviations: organizational factors (OF); chief executive officer's safety commitment and action (CSCA); manager's safety commitment and action (MSCA);
employee's safety commitment (ESC); perceived risk (PR); emergency response (ER).

show that chief executive officer's safety commitment and two dimensions among them, “job tenure” and “work site,”
action, and manager's safety commitment and action reached didn't reach a significant level, yet all the others, “gender,”
significant level. Yet, employee's safety commitment, “age,” “title,” “accident experience” and “safety training,”
perceived risk, and emergency response didn't. Regarding reached statistical significance. Accordingly, the hypothesis
the impact of different “safety manager,” both chief that there exists no difference in perception regarding safety
executive officer's safety commitment and action, and climate among employees of different job tenures, and the
manager's safety commitment and action in universities hypothesis that there exists no difference in perception
with a safety manager were higher than that without a safety regarding safety climate among employees in different work
manager. As a result, this hypothesis should be rejected. sites should be retained.
The hypothesis that there exists no difference in safety The researchers also used ANOVA to test the hypothesis
climate between universities with and without a safety that there exists no difference in perception regarding safety
committee was tested. The result reveals that chief executive climate between male employees and female employees. The
officer's safety commitment and action, manager's safety results reveal that only emergency response reached a
commitment and action, employee's safety commitment, and significant level, and the other four dimensions (chief
emergency response reached statistical significance, except executive officer's safety commitment and action, manager's
perceived risk. With respect to the impact of different “safety safety commitment and action, employee's safety commit-
committee,” chief executive officer's safety commitment and ment, and perceived risk) didn't. Regarding the impact of
action, manager's safety commitment and action, employ- different “gender,” emergency response perceived by males
ee's safety commitment, and emergency response in was higher than that perceived by females. As a result, this
universities with a safety committee were higher than those hypothesis should be rejected.
without a safety committee. Therefore, this hypothesis Moreover, with respect to analyzing the difference of
should be rejected. “age” in each dimension of safety climate by the same
method, result reveals that all five dimensions, chief
3.2.3. Individual factors affecting safety climate executive officer's safety commitment and action, manager's
By conducting MANOVA, the impact of the seven safety commitment and action, employee's safety commit-
individual factors on the climate is shown in Table 4. Only ment, perceived risk, and emergency response reached
T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102 97

Table 4
Summary of individual factors affecting safety climate
IF Dimensions MANOVA ANOVA
Wilks'∧ η2 Power F P Comparison
Gender CSCA .983⁎ .017 .790 3.042 .082
MSCA 3.595 .058
ESC .043 .837
PR .000 .994
ER 7.676⁎⁎ .006 Male N Female
Age CSCA .943⁎⁎⁎ .029 .999 3.596⁎ .028 Above 45 N 25–44
MSCA 3.634⁎ .027 Above 45 N Below 24
ESC 5.327⁎⁎ .005 25–44 N Below 24, Above 45 N Below 24
PR 6.290⁎⁎ .002 25–44 N Below 24, Above 45 N Below 24
ER 17.835⁎⁎⁎ .000 25–44 N Below 24, Above 45 N Below 24
Job tenure CSCA .979 .007 .672
MSCA
ESC
PR
ER
Title CSCA .983⁎ .017 .796 2.443 .118
MSCA 7.014⁎⁎ .008 Manager N Faculty and staff
ESC 2.754 .097
PR 1.897 .169
ER 10.415⁎⁎⁎ .001 Manager N Faculty and staff
Accident experience CSCA .929⁎⁎⁎ .071 1.000 8.133⁎⁎ .004 In-experienced N Experienced
MSCA 3.540 .060
ESC 1.311 .253
PR 35.361⁎⁎⁎ .000 In-experienced N Experienced
ER .296 .586
Safety training CSCA .928⁎⁎⁎ .072 1.000 19.456⁎⁎⁎ .000 Trained N Untrained
MSCA 26.937⁎⁎⁎ .000 Trained N Untrained
ESC 21.779⁎⁎⁎ .000 Trained N Untrained
PR 6.249⁎ .013 Trained N Untrained
ER 47.657⁎⁎⁎ .000 Trained N Untrained
Work site CSCA .977 .012 .816
MSCA
ESC
PR
ER
Notes: ⁎p b .05, ⁎⁎p b .01, ⁎⁎⁎p b .001.
Abbreviations: individual factors (IF); chief executive officer's safety commitment and action (CSCA); manager's safety commitment and action (MSCA);
employee's safety commitment (ESC); perceived risk (PR); emergency response (ER).

significant levels. Further comparison on these five dimen- show that chief executive officer's safety commitment and
sions against different ages shows difference existing for action, and perceived risk reached significant levels. The
each dimension. Therefore, the hypothesis that there exists other three dimensions didn't. Further comparison on these
no difference in perception regarding safety climate among two dimensions against the accident experience shows a
employees of different ages should be rejected. difference. And both chief executive officer's safety
Next, regarding “title,” the results reveal that manager's commitment and action and perceived risk perceived by
safety commitment and action, and emergency response inexperienced accident employees were higher than that
reached significant levels. The other three dimensions didn't. perceived by experienced accident employees. As a result,
Further comparison on these two dimensions with significant the hypothesis that there exists no difference in perception
effect against different titles shows a difference. Moreover, regarding safety climate between employees with different
both manager's safety commitment and action, and emer- accident experiences should be rejected.
gency response perceived by the managers were higher than Finally, in terms of the difference of “safety training” in
that perceived by both faculty and staff. As a result, the each dimension of safety climate, the result reveals that all
hypothesis that there exists no difference in perception five dimensions have reached significant levels. Further
regarding safety climate between employees with different comparison on these five dimensions against different safety
job titles should be rejected. training shows the difference. All the five dimensions
Then, with respect to the difference of “accident perceived by trained employees were higher than that
experience” in each dimension of safety climate, the results perceived by untrained employees. Therefore, the hypothesis
98 T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102

that there exists no difference in perception regarding safety communicate, develop, and monitor safety issues in the
climate between employees with safety training and those organization (Cooper, 1998). Therefore, schools that
without safety training should be rejected. employed a safety manager probably have higher budgets
for safety issue. Furthermore, a safety manager may also be
4. Discussion given more safety authority to integrate instruction and
safety, providing a better safety climate. This result supports
4.1. Interpretation of safety climate the conclusion presented by Wu and Kang (2002) and Wu
et al. (2003).
4.1.1. Total safety climate and the respective dimension of A similar result was also found in the impact of “safety
safety climate committee” on safety climate. There was a significant
In all, regarding the whole perception of safety climate, difference in safety climate between universities with and
the mean score is 4.00, which is about “agree.” This is an without a safety committee. This result is also related to
indication of a good safety climate. This result is similar to safety structure. With the safety committee, both manage-
the study conducted by Wu and Kang (2002). As to the ment and employees are all involved in the process of safety
intensity of each dimension, the order is as follows: planning. This helps in communicating safety issues among
employee's safety commitment, emergency response, per- different levels in the organization and thus improves the
ceived risk, manager's safety commitment and action, and organization's safety climate. This result supports the
chief executive officer's safety commitment and action. This conclusion by Wu et al. (2003).
shows that the employees have stronger perception of
commitment to safety, and weaker perception of chief 4.1.3. The effects of individual factors on safety climate
executive officer's commitment and action to safety. This There was a significant difference between male and
may be related to familiarity (Robbins, 1993). Given that female employees' perceptions regarding safety climate in
familiarity is a factor affecting the selective perception, emergency response. Specifically, males have stronger
employees have stronger perception of employee's safety perceptions than females. This result may be associated
commitment, and emergency response because of their with spatial ability (Halpern, 1992; Maccoby & Jacklin,
familiarity with the two areas. On the other hand, provided 1974). Industrial safety is an issue with dynamics and
that employees are less knowledgeable on the manager's complexity. Due to better spatial ability, males can
safety commitment and action, and chief executive officer's apprehend the safety climate under this kind of complex
safety commitment and action, they have weaker perception working environment. Nonetheless, cautioned should be
of these two subjects. This result supports the studies by Wu used when interpreting these findings because there was an
and Kang (2002), and Wu et al. (2003). interaction between gender and other individual/ organiza-
tional factors (McAndrew, 1993). Again, this result supports
4.1.2. The effects of organizational factors on safety climate the research presented by Wu and Kang (2002) and Wu et al.
First, there was a significant difference in the safety (2003).
climate between public universities and private universities. Next, there was a significant difference in perception
The organizational structure could be an explanation to this regarding safety climate between employees of various ages.
result. Universities and colleges are non-profit institutions This result may be related to the employees' career
with a static organizational structure. Under the condition, development (Super, 1957). According to Super's view,
employees have significant influence on school administra- one reaches the maintenance stage of his/her career at the age
tion. However, their values and behaviors are often between 45 and 64. During this period of time, the employee
inconsistent with the goals of the organizations they belong is fully comfortable with the working environment, with
to. The inconsistency is worse in public schools than in matured skills after long years of service. Those in the 25 to
private schools. Furthermore, regarding the relationship 44 age range are in the establishment stage of one's career.
between rights and obligations existing in the schools and The employees are familiar with the skill required and
employees, public schools have looser control on their working environment as years of service get longer. Below
employees than private schools. Consequently, private the age of 24 is the exploration stage of one's career. Due to
universities and colleges have better safety climate than the shorter years of service, employees are not very skillful and
public ones. The result of this study supports the research less familiar with the working environment. This finding also
conclusion presented by Wu et al. (2003). supports the research conducted by Wu and Kang (2002) and
Next, there was a significant difference in safety climate Wu et al. (2003).
between universities with safety managers and those Significant difference existed in perception regarding
without. Safety structure could provide explanatory power safety climate between employees of various job titles.
about the finding. For the purpose of preventing accidents Specifically, managers' perception was stronger than the
and controlling loss resulting from the accidents, a safety perceptions of faculty and staff. This may have connection
manager is one of the safety structures set up by the school. with attribution error (Cooper, 1998; DeJoy, 1994; Geller,
In addition, the major role of a safety manager is to 1998). The action of safety management mostly comes from
T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102 99

attribution, and not from the real cause. When ascribing, statistical significance on the safety climate, according to
managers often attribute internal factors whereas the Stevens (1992), on confidence intervals, effect size, or
employees often tend to external factors. O'Dea and Flin association, practical significance needs to be considered. In
(2001) argued that managers like to ascribe incident to many studies, there was practical significance when the
internal factors instead of external factors; the safety climate association or the explained variance was more than 10%.
survey conducted by Niskanen (1994) showed that there was According to Cohen and Cohen (1983), the variance below
a difference in perception of safety climate between super- 6% means the inter-correlation between variables is weak;
visors and workers. the inter-correlation is of medium level when the variance is
Significant difference existed regarding the perception of between 6% and 16%; strong inter-correlation exists when
safety climate between employees with several accident the variance is above 16%. Therefore, both accident
experiences. And the perception of employees who didn't experience (η2 = 7.1%) and safety training (η2 = 7.2%) have
experience accidents was stronger than the perception of statistical significance on the safety climate and also possess
employees who experienced accidents. This result has to do certain degrees of practical significance. On the other side,
with the past experience (Robbins, 1993) or to attribution ownership (η2 = 4.2%), safety manager (η2 = 4.8%), safety
error (Cooper, 1998; DeJoy, 1994; Geller, 1998). Experi- committee (η2 = 4.7%), gender (η2 = 1.7%), age (η2 = 2.9%),
ences prompt human being to pay more attention on certain and title (η2 = 1.7%) all show statistical significance but still
matters. Thus, workers who have experienced accidents or do not show practical significance.
disasters usually have stronger perceived risk (i.e., weaker
safety climate). On the other hand, workers experienced with 4.3. Conclusion and recommendations
incidents often put the blame on unsafe environment or
condition instead of unsafe behavior. Williamson et al. According to the results of this study, three of the
(1997) indicated that the employees who had experienced organizational factors (ownership, safety manager, safety
accidents reported poorer safety practice in their workplaces. committee) and five of the individual factors (gender, age,
This finding also agrees with the result of Wu et al. (2003). title, accident experience, and safety training) have statisti-
Finally, there was a significant difference in perception cally significant effects on the safety climate. In other words,
regarding the safety climate between employees with various out of the 12 null hypotheses in this study, four hypotheses
safety training. The perceptions of employees who received should be retained, and all others can be rejected. Among
safety training were stronger than the perception of employ- them, the effects of safety manager, gender, age, and safety
ees who didn't receive safety training. This may be related to training on the safety climate support the research results of
behavior modification. Safety training can improve employ- Wu and Kang (2002) and Wu et al. (2003). Moreover, the
ees' safety behavior, and there is an interaction between effects of ownership, safety committee, and accident
safety behavior and safety climate (French & Bell, 1995). experience on the safety climate support the conclusion
Accordingly, better safety behavior helps promote positive presented by Wu et al. (2003).
safety climate. In addition, O'Dea and Flin (2001) proposed The reason that the organizational factors can affect the
that working safely becomes a habit instead of a procedure to safety climate is due to the organizational structure and
be followed after employees' behaviors changed. As a result, safety structure. The reason that the individual factors can
the behavior modification also helps improve the safety affect the safety climate is due to the spatial ability, career
climate. Therefore, employees who received safety training development, past experience or attribution error, and
have higher perceived safety climate than those without behavior modification. However, this doesn't mean it has a
safety training. Krouse and Hidley (1989) supported that practical value in regard to the industrial safety issue, even
safety training could improve workers' safety behavior in though the result showed statistical significance. Based on
manufacturing industry and transportation industry. They the present study, both experience of accidents and safety
attributed this to the fact that better safety behavior might training show practical difference on the safety climate.
promote the safety climate in a better way. The survey As a result, managers of the organization should pay close
conducted by Hayes et al. (1998) found that workers who attention to these important factors that can influence the
had experienced safety training before starting new jobs had safety climate. Actions of improvement based on these
better safety perception regarding the working environment factors will facilitate creating a positive safety climate. To
than those without any experience. This result also agrees conclude, universities and colleges should continue to
with the research results of Wu and Kang (2002), and Wu enhance their safety management and facility in order to
et al. (2003). provide a safer working environment, and then minimize the
employees' risk exposure and reduce the occurrence of
4.2. The statistical significance and practical significance accidents and disasters. This will also help improve the
safety climate; in addition, building-up workers' safety
Using one-way ANOVA, the test for different signifi- behavior by regular safety training can boost their emergen-
cance can easily reach the significant level with large sample cy response, which helps promote positive safety climate.
size. Although some variables in the present study show Furthermore, factors that have effects on the safety climate
100 T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102

are complicated. Organizational factors and individual Hoy, W. K., & Miskel, C. G. (1982). Educational administration: Theory,
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The National Science Council of the Republic of China sional Safety, 34(10), 20−25.
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Appendix A. Questionnaire 20.He/she puts into practice the safety recommendations


proposed by employees.Employees’ safety commitment
General Information 21.You are willing to accept physical examination.
22.You are willing to participate in the safety training.
1.What is the number of employees in this university 23.You are willing to obey the safety regulations.
(Below 299/ above 300)? 24.You are willing to improve the safety of work place.
2.What type of ownership is this university (Public/ 25.You are willing to propose your opinion regarding safety
private)? improvement.
3.Does this university employ a safety manager (Yes/ no)? 26.You are willing to practice self-inspection.
4.Does this university implement a safety committee (Yes/ 27.You are willing to wear personal protective equipment.
no)? 28.You are willing to enforce the standard operation
5.What is the location of this university (Northern/ central/ procedures.
southern)? 29.You are willing to maintain the cleanness and order of
6.What is your gender (Male/ female)? the work place.
7.What is your age?8.How long have you been working for 30.You are willing to maintain the function of safety
this university? facilities.Perceived risk
9.What is your present job title (Manager/ faculty and staff)? 31.While working, it is very unlikely for you to fall off.
10.Have you experienced an accident (Yes/ no)? 32.While working, it is very unlikely for you to get an
11.Have you received safety training (Yes/ no)? electric shock.
12.What site do you work (Laboratory/ practice factory/ 33.While working, it is very unlikely for you to be pinched
testing ground)? by a machine.
34.While working, it is very unlikely for you to expose
Safety Climate Scale under extreme heat condition.
35.While working, it is very unlikely for you to get in
CEO’s safety commitment and action contact with hazardous materials.
1.He/she explicitly indicates to provide a safe working 36.While working, it is very unlikely for you to get in
environment. contact with infectious materials.
2.He/she explicitly indicates to allocate resources to 37.While working, it is very unlikely for you to carry heavy
improve safety facilities. objects.
3.He/she explicitly indicates to employ full-time safety 38.While working, it is very unlikely for you to sustain
manager. extreme job pressure.
4.He/she explicitly indicates that safety and instruction are 39.While working, it is very unlikely for you to encounter
of equally important. harassment.
5.He/she often declares safety policy. Emergency Response
6.He/she frequently participates in safety committee. 40.You clearly know where the personal protective equip-
7.He/she pays close attention to workers’ safety. ment is.
8.He/she frequently walks through the work place and 41.You clearly know where the emergency switch of the
understands the safe condition. machinery is.
9.He/she routinely checks the health and safety manage- 42.You clearly know where the fire extinguishers are.
ment. 43.You clearly know where the first-aid facility is.
10.He/she frequently audits the safety management practice. 44.You clearly know the route for the emergency escape.
Manager’s safety commitment and action 45.You clearly know the proper procedures to handle
11.He/she explicitly indicates to provide sufficient safety electric shock.
facilities. 46.You clearly know the proper procedures when fire break
12.He/she explicitly indicates to inspect the safety facilities. out.
13.He/she explicitly indicates the importance of safety
Tsung-Chih Wu is an Associate Professor in the Department of Industrial
training.
Safety and Health at Hungkuang University, Taiwan. He holds a M.S. and a
14.He/she explicitly indicates that safety and instruction are Ph.D. in Industrial Education from National Changhua University of
of equal importance. Education, Taiwan. His main research interests are safety leadership, safety
15.He/she pays close attention to workers’ welfare. culture and safety performance measurement.
16.He/she often praises workers’ safety behavior.
17.H/she allows employees to involve setting safety goal. Chi-Wei Liu is a lecture in the Department of Hotel and Restaurant at
18.He/she frequently communicates safety issues to em- Hungkuang University, and also a doctoral student in the Graduate School
of Management at I-Shou University. She holds a master degree in
ployees. Teaching English as a Second Language from Georgia State of University,
19.He/she regularly provides employees with safety in- USA. Her research interests anchor in organization behavior and knowledge
formation. management.
102 T.-C. Wu et al. / Journal of Safety Research 38 (2007) 91–102

Mu-Chen Lu is an assistant professor in the Department of Industrial


Safety and Health at Hungkuang University. He received a Ph.D. in
Mechanical Engineering from University of Texas at Arlington, USA. His
research interests are indoor air quality, building ventilation, and the
application of computational fluid dynamics in the design of ventilation
system.

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