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July 2004

SNMP Support and New Features of the Prisma II™


Intelligent Communications Interface Module
Overview

Audience
This addendum applies to Scientific-Atlanta customers who use the Intelligent
Communications Interface Module (ICIM) in a Prisma II™ Chassis.

Introduction
This addendum is a supplement for all of the Prisma II manuals that contain ICIM
information. For a list of Prisma II manuals, see Affected Prisma II Manuals later in
this addendum.
The ICIM firmware has been upgraded to support Simple Network Management
Protocol (SNMP), Version 1. SNMP support has been added to the ICIM effective
with firmware version T012.
SNMP support for SCTE HMS MIBs (Society of Telecommunications Engineers
Hybrid Management Sub-Layer Subcommittee Management Information Base) has
been added effective with firmware version R014. The MIBs can be downloaded
directly from the SCTE website at:
http://www.scte.org/standards
The list of implemented HMS MIBs includes:
• ANSI/SCTE 36 2002 (formerly HMS 028),
• ANSI/SCTE 37 2003 (formerly HMS 072),
• ANSI/SCTE 38-3 2002 (formerly HMS 024),
• ANSI/SCTE 38-11 2003 (formerly HMS 114),
• ANSI/SCTE 83-1 2003 (formerly HMS 108),
• SCTE 83-4 2004 (formerly HMS 133),
• ANSI/SCTE 84-1 2003 (formerly HMS 111) – Common Table and Log,
• ANSI/SCTE 38-1 2002 (formerly HMS 026) – Alarms,
• ANSI/SCTE 85-1 2003 (formerly HMS 112) – Optical Transmitter,
• ANSI/SCTE 85-2 2003 (formerly HMS 113) – Optical Receiver,

Continued on next page


Overview, Continued
• SCTE 85-4 2003 (formerly HMS 119) – Optical Switch,
• SCTE 94-1 2003 (formerly HMS 131) – RF Amplifier,
• HMS 116 – Power Supply,
• HMS 117 – FanTray,
• ANSI/SCTE 85-3 2004 (formerly HMS 118) - Optical Amplifier
As of this writing, several of the MIBs are not yet available on the SCTE Web Server,
but should be shortly.
This addendum provides network administrators with the following information:
• Setting the IP parameters within the ICIM firmware, which provide for remote
status monitoring and control by the SNMP manager
• Setting the IP parameters for trap receiver information
• New SNMP variables
• Changing community names and default trap port number
• New method for adjusting alarm thresholds

In This Addendum
This addendum contains the following topics.

Topic See Page

Affected Prisma II Manuals 6

Prisma II ICIM Menu 7

SNMP Configuration 9

Community Names 13

Setting SNMP Trap Receiver Parameters 14

New SNMP Variables 15

Boot Dialog for ICIM/SNMP Configuration 17

New Procedure for Adjusting Alarm Thresholds 22

For Information 23

Continued on next page

2 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Overview, Continued

SNMP Implementation
This addendum does not describe how to implement SNMP. Refer to your SNMP
manager documentation and/or MIB (Management Information Base) information
for instructions on implementing SNMP, Version 1.

Basic SNMP Information


Before you can use and reconfigure SNMP services, you need to know the
community names in your network and the IP addresses or computer names for
SNMP management hosts that traps are sent to.

List of Terms
The terms listed below are used in this addendum:

Term Definition

Community name Identifies a collection of SNMP agents and managers.

Hybrid Management Sub-Layer Subcommittee of the


SCTE. This subcommittee has developed a set of MIBs
HMS
to standardize the SNMP interface for management of
headend optical and RF equipment.

Local craft interface. A software that functions as a


LCI
user interface for the Prisma II platform.

A database that defines the properties of a managed


Management SNMP object, which is monitored by a NMS using a
Information Base (MIB) protocol like SNMP. The MIB is the object tree divided
into logically related groups of objects.

A network host found in a managed network that


Network Management
monitors and controls other network agents, including
System (NMS)
SNMP agents.

Society of Telecommunications Engineers. A standards


SCTE
body for the Telecommunications Industry.

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 3
Overview, Continued

Term Definition

SNMP was developed by the Internet community to


monitor and manage networks. A protocol that
manages complex networks, it can manage and
Simple Network monitor various network elements by sending
Management Protocol messages to different parts of the network requesting
(SNMP) data about these elements. The SNMP protocol with
the MIB provides a standard way to view and change
network management information on devices from
various vendors.

An SNMP application that monitors network traffic


and responds to queries from SNMP manager
applications. The agent also notifies the manager by
sending a trap when significant events occur. The
SNMP agent (server) SNMP agent application resides in the device. It
provides information about a network configuration
and operations, such as the device’s network
interfaces, routing tables, IP packets sent and received,
and IP packets lost.

An SNMP application that generates queries to SNMP


agent applications and receives traps from SNMP
agent applications. Monitors the network elements by
SNMP manager reading the values of the MIB objects from an SNMP
SNMP application agent. It runs in a network management station and
issues queries to gather information about the status,
configuration, and performance of external network
devices or network elements.

Information about a network configuration and


SNMP object operation stored in a standard format defined in the
MIB.

Traps are unsolicited messages, which are sent from a


device to an SNMP application. The message is sent by
Traps
the SNMP agent on the device to notify an SNMP
application of a change in status.

Continued on next page

4 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Overview, Continued

ICIM Front Panel Illustration


The following illustration shows the front panel of the ICIM.

Intelligent
Communications
Interface
Module

1 2 3
STAT CFG
4 5 6
ICIM SEL
7 8 9
SHIFT
Entr 0 Can
ENTR MAIN ALRM

Ethernet

T7975

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 5
Affected Prisma II Manuals

List of Manuals
The SNMP information presented in this addendum is an update to the ICIM
information presented in the following manuals. To access the latest documentation,
go to the Scientific-Atlanta extranet website located at www.scientificatlanta.com/tns.

I&O Guide Part Number

Prisma® and Prisma II Platform Maintenance and Troubleshooting Service 4000326


Guide

Prisma II Chassis Installation and Operation Guide 713375

Prisma II Forward Receiver Installation and Operation Guide 713376

Prisma II 1310 nm Forward Transmitter Installation and Operation Guide 713377

Prisma II Reverse Receiver (DRR) Installation and Operation Guide 713378

Prisma II Optical Switch Installation and Operation Guide 715188

Prisma II Headend Driver Amplifiers (HEDA) Installation and Operation 715189


Guide

Prisma II 1310 nm Reverse Transmitter Installation and Operation Guide 715190

Prisma II 1550 nm Transmitters Installation and Operation Guide 739259

Prisma II Optical Amplifiers Installation and Operation Guide 739260

Prisma II High Density Chassis and Targeted Service Delivery Transmitter 748648
Installation and Operation Guide

Prisma II bdr™ 4:1 Redundant Receive Processor Installation and 748556


Operation Guide

Prisma II bdr 4:1 Redundant Transmit Processor Installation and 748557


Operation Guide

Prisma II bdr 2:1 Dual Receive Processor Installation and Operation Guide 748704

Prisma II bdr 2:1 Dual Transmit Processor Installation and Operation 748705
Guide

Prisma II bdr 4:1 Transmit Processor Installation and Operation Guide 751337

Prisma II bdr 2:1 Redundant Transmit Processor Installation and 715192


Operation Guide

Prisma II bdr 2:1 Receive Processor Installation and Operation Guide 715193

6 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Prisma II ICIM Menu

ICIM Menu
To display the ICIM menu, press the ICIM key. The ICIM menu (shown below) is
displayed. Press the SEL key to select the specific option.

Display Description

Shelf Displays the location of the ICIM module.


Slot

Mfg Data Displays manufacturing data about the ICIM.

Allows you to enter, change, or disable a system password.


Password Refer to your hardware Installation and Operation Guide for
information on using, entering, or changing the user password.

Allows you to enter an IP address, IP subnet, and gateway IP in


IP Setup order to configure the ICIM for remote status monitoring and
control by an SNMP network management system.

If the Chassis ID number switch has been changed, you must


Update Adr highlight the Update Adr menu and press the SEL key for the
ICIM to recognize the change.

IC IM IC IM IC IM IC IM
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
She l f 7 She l f 7 She l f 7 She l f 7
S l o t 15 S l o t 15 S l o t 15 S l o t 15
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Mf g Da t a Mf g Da t a Mf g Da t a Mf g Da t a
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Pa s swo r d Pa s swo r d Pa s swo r d Pa s swo r d
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
I P Se t up I P Se t up I P Se t up I P Se t up
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Upd a t e Ad r Upd a t e Ad r Upd a t e Ad r Upd a t e Ad r

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 7
Prisma II ICIM Menu, Continued

Prisma II MAIN Menu and ICIM Menu Structure


Pressing the MAIN key initiates the MAIN firmware menu. Pressing the ICIM key
initiates the ICIM firmware menu. The MAIN and ICIM firmware structures are
shown below.

MAIN Key ICIM Key

MAIN ICIM
Offline Shelf
Slot
Modules
Mfg. Data
Alarms Serial Num
Scroll HW Version
Module SW Version
Shelf SW Date
Slot Module Type
MAC Addr
In Service Hrs

Password
User Psw
SA Psw
Change Psw
Disable Psw

IP Setup
IP Address
IP Subnet
Gateway IP

Update
Address

8 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
SNMP Configuration

Introduction
The IP Setup menu item in the ICIM menu allows you to enter an IP address, IP
subnet, and Gateway IP in order to configure the ICIM for remote status monitoring
and control by an SNMP network management system.
This addendum does not describe how to implement SNMP. Refer to your SNMP
manager documentation and/or MIB information for instructions on implementing
SNMP, Version 1.
All of this configuration is also available through the Boot Dialog. The Boot Dialog
also allows community names and the default port number for traps to be changed.
Note: Contact SciCare™ Broadband Services for MIB files. See For Information later
in this addendum for assistance centers’ phone numbers.

SNMP Considerations
The following items should be considered when implementing SNMP:
• The SNMP connection is made through the Ethernet port on the front of the ICIM.
(Use 10BaseT cable with an RJ-45 connector.)
• The NMS must be installed behind a firewall to prevent any ill-intentioned
persons with an SNMP manager from accessing, and tampering with, the ICIM.
• When the ICIM has to handle excessive SNMP traffic, it responds slowly to both
SNMP control and front panel input. If this occurs, reduce the update rate of the
SNMP manager.
Important: If an HDRx chassis is set to chassis ID 41, the ICIM does not detect
receiver 9 in that chassis.

Setting Up the IP Configuration Parameters for SNMP Support


Follow these steps to set up the IP configuration parameters.

1. Press the ICIM key.

Result: The ICIM menu displays.


2. Select the Password menu and enter the User Password.
Result: The ICIM allows configuration changes for the next 10 minutes.
Note: Refer to your specific hardware Installation and Operation Guide for
more information on using, entering, or changing the ICIM user password.

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 9
SNMP Configuration, Continued

3. Press the ICIM key.

Result: The ICIM menu displays.


4. Use the T key to scroll down until IP Setup is highlighted.

5. Press the SEL key.


IC IM
- - - - - - - - - -
She l f 7
S l o t 1 5
- - - - - - - - - -
I P Add r e ss
172 . 18 . 9
. 227
I P Subne t
255 . 255
. 255 . 0
Ga t ewa y I P
172 . 18 . 9
. 254

Result: The IP Setup menu displays, as shown above.


6. Use the T or S keys to scroll to and highlight the desired configuration
parameter; IP Address, IP Subnet, or Gateway IP.

Continued on next page

10 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
SNMP Configuration, Continued

7. Press the SEL key.


IC IM
- - - - - - - - - -
She l f 7
S l o t 1 5
- - - - - - - - - -
Ad j u s t
I P Add r e ss
172 . 18 . 9
. 227

Result: The Adjust menu for the selected IP parameter displays and the first
segment of the address is highlighted.
Note: The example above shows the IP Address parameter Adjust menu. The
Adjust menus for IP Subnet and Gateway IP are similar.
8. Enter the correct numbers for the first segment of the address.
Notes: One of two methods can be used to enter the numbers, as follows:
• Press the ® or keys to increase/decrease the number to set value.
• Press the SHIFT key to change to the numeric entry mode. (“Numlock On”
displays on the front panel LCD.) Then enter the exact number using the
number keys on the 12-key numeric keypad.
9. Press the ENTR key to accept your entry and move to the next address
segment to the right. (You can also use the T or S keys to move to the
address segment of your choice.)
Note: If you are using the numeric entry mode, the cursor moves to the next
address segment to the right automatically after you enter the last digit of the
current address segment.

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 11
SNMP Configuration, Continued

10. Repeat steps 8 and 9 until all address segments are entered.
Result: After you enter the last address segment and press the Enter key, the
system returns to the IP Setup menu.
11. Repeat steps 6 through 10 for each IP Setup parameter that you need to enter.
12. Restart the ICIM. Refer to Restarting the ICIM.
Important: IP Setup parameters do not take effect until the ICIM is restarted.

Restarting the ICIM


Follow these steps to restart the ICIM.
1. Unscrew the captive screw near the top right-hand corner of the ICIM.
2. Unlock the top and bottom ejector levers near the left-hand side of the ICIM.
3. Pull the ejector levers out and away from the front panel to disconnect the
ICIM from the chassis backplane connector.
4. Pull the ICIM at least 1.5 inches (3.81 cm) out from the front of the chassis to
ensure that it is fully separated from the chassis backplane connector.
5. Reinsert the ICIM into the chassis until the ejector levers insert into their
respective slots in the chassis.
6. Push the ejector levers in and flat against the ICIM front panel to reconnect
the ICIM to the backplane connector until the ejector levers lock in place.
7. Screw in the captive screw to secure the ICIM in the chassis.

12 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Community Names

Default Community Names


The community name provides primitive security and context checking for both
agents and managers that request and initiate trap operations. An agent does not
accept a request from a manager outside the community.
Community names that ICIM expects are:

Read Community public

Read/Write Community private


Trap Community SNMP_trap

Note: These can be changed using the Boot Dialog (in Boot Dialog for ICIM/SNMP
Configuration later in this document) along with the default port number for HMS
traps.

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 13
Setting SNMP Trap Receiver Parameters

Introduction
Using the SNMP trap receiver parameters, you can specify up to five IP addresses
that Scientific-Atlanta proprietary traps will be sent to. You can also specify what
events will result in a trap being sent to the network management systems at these IP
addresses. The Cold Start trap will always be sent to all network management
systems. The Authentication Failure trap will also be sent to all trap receivers if the
snmpEnableAuthenTraps is set to “Enabled”.
You can specify which enterprise specific traps are sent to each trap receiver by
setting variables in the P2TrapRecv table.

Set Traps in P2TrapRecvEntry


Entries to the P2TrapRecvEntry file can be made to send the trap information to a
trap handler. The SNMP agent automatically sends an alert when the value of an
object changes or exceeds a predefined threshold.
Follow these steps to set traps for a specific IP address.

1. On an SNMP manager, go to the P2TrapRecvEntry table.


2. Type the IP address that you want the trap sent.
3. Select Enable from the drop-down list.
Result: The new IP address is enabled and traps are sent to this IP address.
Any changes are immediately stored to the EEPROM so the changes are not
lost if power is lost or the ICIM is reset.

14 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
New SNMP Variables

Introduction
Supporting traps requires additional data available through SNMP. This additional
data may be useful even if not using traps.
SNMP is the only way this additional data can be accessed. It cannot be accessed
through the ICIM front panel or an SMC interface.

Table of Inserted Modules


This table is named p2InsertModuleTable. This table contains a list of modules that
have been inserted since the last time the ICIM was reset or told to update the
chassis ID for all modules. It does not include modules found when the initial search
for modules is performed.
The modules are displayed in chronological order with the most recently inserted
module always being in index position 1. If the number of modules inserted exceeds
the capacity of the table, the oldest entries are deleted.
This table only contains the chassis and slot ID for a detected module. It is necessary
to look at the other tables for more information.
Each row of this table is made up of the following variables:

The index for this table. The most recently inserted


p2InsertModuleIndex
module is always in index position 1.

p2InsertModuleChassisID The chassis ID number of the new module.


p2InsertModuleSlotID The slot ID number of the new module.

Table of Removed Modules


This table is named p2RemoveModuleTable. This table contains a list of modules
that have been removed since the last time the ICIM was reset or told to update the
chassis ID for all modules.
The modules are displayed in chronological order with the most recently removed
module always being in index position 1. If the number of modules removed exceeds
the capacity of the table, the oldest entries are deleted.
If a module is removed before the PNP data is read in the type, name, and serial
number is blank.

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 15
New SNMP Variables, Continued

Each row of this table is made up of the following variables:

The index for this table. The most recently removed


p2RemoveModuleIndex
module is always in index position 1.

p2RemoveModuleChassisID The chassis ID number of the removed module.

p2RemoveModuleSlotID The slot ID number of the removed module.

The name of the removed module. This is the name


is from the PNP data for this module and matches
p2RemoveModuleName what the ICIM and SNMP display as the name.
TNCS and LCI (local craft interface) may use a
different name.

The TNCS type number of the removed module.


p2RemoveModuleType This number uniquely identifies every type of
module.

The serial number of the removed module. This


p2RemoveModuleSerialNum information is needed to determine if a module has
been replaced with one that is the same type.

Previous IP Address
This variable is named p2PreviousIP. When the IP of the ICIM is changed using the
front panel, this variable returns the previous ICIM IP address. It returns 0.0.0.0 until
the IP address of the ICIM is changed for the first time.

16 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Boot Dialog for ICIM/SNMP Configuration

Introduction
The boot dialog is presented whenever the ICIM is powered up (a cold boot). It is
accessible via the LCI communications port on the front of the Prisma2 chassis.
Important: A null modem is required along with a terminal emulator program, such
as the ubiquitous hyperTerm program on a Windows PC.
The serial port on the PC used by the terminal emulator program should be set up
with these parameters:
• 9600 baud
• 8 data bit
• No parity bit
• 1 stop bit
This parameter is often displayed as: 9600 8-N-1

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 17
Boot Dialog for ICIM/SNMP Configuration, Continued

The boot dialog’s primary use is to flash a new version of the ICIM application via a
TFTP server.
Important: Do this only under the direction of SciCare.
During a flash operation, the low-level parameters can be changed, including
community strings, port number for traps, IP address, etc.
The procedures below initially tells the ICIM that it is to be updated (flashed),
whereupon it presents a configuration dialog, new values are entered and saved,
then the ICIM is told to not update the program and proceed to normal ICIM
operations.

Preparing to Change Parameters


Follow these steps to prepare to change parameters.

1. When the ICIM is powered up, it presents a summary screen along with a
prompt to “…press any key within 5 seconds.”
Result: The following screen appears.

Start-Up Configuration Dialog


Copyright (c) 2000 - 2004, Scientific Atlanta, Inc.
--------------------------------------------------------------------
START-UP MODE:
Run ICIM Application
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 192.133.194.219
LAN interface's subnet mask is 0xffffff00
SNMPv1 COMMUNITY:
Read Community: public Write Community: private
Trap Community: SNMP_trap Trap Port: 162
HARDWARE PARAMETERS:
Serial channels will use a baud rate of 9600
Board's Serial Number is ^AAIIJHC
HARDWARE PARAMETERS:
ICIM BSP Revision: ICIM Boot Rom, Rev: BT 0204 (02-23-2004)
MPC860 (Rev 0.2) CPU running at 49 Mhz with 5 Mhz input clock
ICIM Board with 16 Mbytes DRAM and 4 Mbytes App FLASH and 2 Mbytes
Boot FLASH
This board's Ethernet hardware address is 0:2:DE:1:2:3
BOOT ROM PARAMETERS:
IP address of the TFTP host is 192.133.194.4
The file to download and start is ram.crc
After board is reset, start-up code will wait 5 seconds
-------------------------------------------------------------
To change any of this, press any key within 5 seconds

Note: During the first couple of seconds, the ICIM does not respond to a key
press.

Continued on next page

18 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Boot Dialog for ICIM/SNMP Configuration, Continued

2. Press any key repeatedly until the following prompt appears.


Result:

(M)odify any of this or (C)ontinue? [M]

3. Press Enter to get the default value for Modify.


Result:

For each of the following questions, you can press <Return>


to select the value shown in braces, or you can enter a new
value.

How should the board boot?


1. pROBE+ (for debugging)
2. TFTP (for code download)
3. Run ICIM Application

Which one do you want? [3] 2

4. Select 2 for TFTP.


Note: We will not be doing a code download, but this gets access to the rest of the
parameters dialog.

Continued on next page

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 19
Boot Dialog for ICIM/SNMP Configuration, Continued

Changing Parameters
Below is an example dialog where one of the parameters (Trap Community) is
changed. Any of the parameters can be changed, although some should be changed
only with the advice of a SciCare representative.
Note: Parameters that should not be changed are shown in blue.

NETWORK INTERFACE PARAMETERS:


Do you want a LAN interface? [Y]
This board's LAN IP address(0.0.0.0 = RARP)? [192.133.194.219]
Subnet mask for LAN (0 for none)? [255.255.255.0]
Should there be a default gateway for packet routing? [Y]
What is its IP address? [192.133.194.254]
SNMP COMMUNITY STRINGS:
Read Community [public]
Write Community [private]
Trap Community [SNMP_trap] ICIM_Trap
Trap Port for P2 traps [162]
HARDWARE PARAMETERS:
Baud rate for serial channels [9600]
Enter the Serial number? [^AAIIJHC]

HARDWARE PARAMETERS:
Do you want to change the board's Ethernet address? [N]
BOOT ROM PARAMETERS:
IP address of the TFTP Boot server to boot from? [192.133.194.4]
What is the name of the file to be loaded and started? [ram014.crc]
How long (in seconds) should CPU delay before starting up? [5]

Each time a prompt is given, the default value is displayed in square brackets.

1. Press Enter to retain the current value and move onto the next parameter.
Note: As an example in the above screen, the Trap Community string has
been changed to a new value. The prompt for delay time is the last one before
the summary screen is presented.
2. Press any key repeatedly until the following prompt appears.
Result:

(M)odify any of this or (C)ontinue? [M]

3. Press Enter to get the default value for Modify.

Continued on next page

20 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
Boot Dialog for ICIM/SNMP Configuration, Continued

Restarting the ICIM


The boot selection dialog appears again.

For each of the following questions, you can press <Return> to


select the value shown in braces, or you can enter a new value.

How should the board boot?


1. pROBE+ (for debugging)
2. TFTP (for code download)
3. Run ICIM Application

Which one do you want? [2] 3

1. Select 3 to indicate that the normal ICIM application should be run (instead of
TFTP).
Result: The summary page appears.
2. Do nothing and when the 5 second timeout expires, the ICIM restarts
normally.

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 21
New Procedure for Adjusting Alarm Thresholds

Adjusting Alarm Thresholds


Relative alarm thresholds are both displayed and stored as a relative value. The new
method for adjusting alarm thresholds allows the operator to choose any valid
increment size and adjust the alarm threshold to any valid value.
Follow these steps to change an adjustable alarm threshold from the factory default.

1. At the MODULE menu, press the STAT key.

Result: The STATUS menu displays on the ICIM.


2. Press the SEL key. The alarm thresholds previously set are displayed. If the
label n/a is displayed, you cannot configure that alarm threshold. Press the
T key to highlight the next parameter’s alarm threshold.

3. When the threshold that you wish to set is highlighted, press the ENTER key.

4. Press the T key or the S key to change the increment size.

5. Press the ® key or the key to adjust the alarm threshold.

Note: Press the Cancel ( ALRM )key to return to the previous menu.

6. Press the ENTER key to save the changes.

Result: Data Saved displays.


7. When finished, press the MAIN key to return to the MAIN menu.

22 SNMP Support and New Features of the Prisma II ICIM 4002373 Rev C
For Information

If You Have Questions


If you have technical questions, call SciCare Broadband Services for assistance.
Follow the menu options to speak with a service engineer.
Use the following table to find the center in your area.

Region Assistance Centers Telephone and Fax Numbers


North America SciCare Broadband Services • For Technical Support, call:
Atlanta, Georgia
Toll-free 1-800-722-2009
United States
Local 770-236-6943
• For Customer Service questions or to request an
RMA number, call:
Toll-free 1-800-722-2009
Local 770-236-6900
Fax 770-236-5477
Europe Belgium • For Technical Support, call:

Telephone 32-56-445-197
32-56-445-155
Fax 32-56-445-053
• For Customer Service questions or to request an
RMA number, call:
Telephone 32-56-445-133
32-56-445-118
Fax 32-56-445-051
Asia-Pacific Hong Kong Telephone 852-2522-5059
Australia Fax 852-2522-5624
Brazil Brazil • For Technical Support, call:
Telephone 55-11-3845-9154 ext 230
Fax 55-11-3845-2514
• For Customer Service questions or to request an
RMA number, call:
Telephone 55-11-3845-9154 ext 244
Fax 55-11-3845-2514
South America, Argentina Telephone 54-23-20-403340 ext 109
other than Brazil Fax 54-23-20-403340 ext 103
Mexico Mexico • For Technical Support, call:
Central America
Telephone 52-55-91-71-1872
Fax 52-55-91-71-1899
• For Customer Service questions or to request an
RMA number, call:
Telephone 52-55-91-71-1869
Fax 52-55-91-71-1899

4002373 Rev C SNMP Support and New Features of the Prisma II ICIM 23
Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042
770.236.5000 www.scientificatlanta.com
Scientific-Atlanta, the Scientific-Atlanta logo, and Prisma are registered trademarks of Scientific-
Atlanta, Inc.
SciCare, bdr, and Prisma II are trademarks of Scientific-Atlanta, Inc.
All other trademarks shown are trademarks of their respective owners.
Product and service availability subject to change without notice.
© 2004 Scientific-Atlanta, Inc. All rights reserved.
July 2004 Printed in USA Part Number 4002373 Rev C

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