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Title of the paper: How corporate social responsibility perceptions affect employees’ positive
behavior in the hospitality industry: Moderating Role of Responsible Leadership
Name of author(s): Basit Feroz (Corresponding Author)
Department of Management Sciences
COMSATS University Islamabad (Sahiwal Campus), Sahiwal 57000, Pakistan;
Email: mailtobasitferoz@yahoo.com.com
ORCID ID: 0000-0002-9054-9720
Abstract: Corporate social responsibility (CSR) has become a very important topic of discussion
for the last couple of decades and number of researches have been conducted on this topic. Many
of the previous studies discusses the impact of CSR on organizational outcomes. But this study
expanded the CSR concept by investigating the positive effect of employees perceived CSR on
their behavior through moderating effect of responsible leadership (RL). This study is based on
sample gathered from Moroccan hotels which includes 422 employees and 109 department
managers. For analysis of our data, we used structured equation modeling (SEM) technique. The
findings of the study reveals that CSR positively affects employee commitment, employee
engagement and employee organizational citizenship behavior respectively. Moreover, the
proposed relationships between CSR and employee commitment (EC), employee engagement
(EE) and employee organizational citizenship behavior (EOCB) were found to be positively
moderated by responsible leadership (RL). So, the findings suggests that under strong
responsible leadership, employees are more committed, engaged and show better OCBs. At the
end of this study, implications and recommendations for the future research are given.

Keywords

Corporate social responsibility, employee commitment, employee engagement, employee


organizational citizenship behavior, responsible leadership.

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