EPSA Hub Level Performance Report Review Result for EFY 2012

Report completness by hub

100.0 100.0
96.2 96.2 96.2 96.2
92.3 92.3 92.3 92.3
88.5 88.5
84.6
80.8 80.8
76.9 76.9
73.1

ie ar s a a rie
t ch Da
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a-
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en
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Sh em in m am be as Jig
De o As Da k m i r Jim ek Ad
m w Jig ab ab or
G re Ne ba Ba
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Di Ar G sA sA el
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A A Ne

Report Timliness by Hub

Hub Adama AA-2 A.Minch Assosa B. Dar Dessie D. Dawa Gambela

Timliness 50% 50% 100% 100% 100% 100% 100% 100%
 Completeness Validity
Adama 83% Adama 71% Adama
Addis Ababa -1 78% Addis Abab 36% Addis Ababa -1
Addis Ababa 2 57% Addis Abab 46% Addis Ababa 2
Arba Minch 65% Arba Minc 0% Arba Minch
Assosa 91% Assosa 64% Assosa
Bahir Dar 0% Bahir Dar 24% Bahir Dar
Dessie 78% Dessie 92% Dessie
Dire Dawa 61% Dire Dawa 85% Dire Dawa
Gambela 0% Gambela 12% Gambela
Gondar 74% Gondar 92% Gondar
Hawassa 52% Hawassa 0% Hawassa
Jigjiga 48% Jigjiga 73% Jigjiga
Jimma 91% Jimma 32% Jimma
Mekelle 91% Mekelle 84% Mekelle
Negelle 52% Negelle 0% Negelle
Nekemte 87% Nekemte 92% Nekemte
Samara 0% Samara 52% Samara
Shire 70% Shire 36% Shire
Kebridehar - Kebridehar

completeness Validity
branch branch
Dessie 100.0 Dessie 84.62
Gondar 100.0 Gondar 92.31
Asossa 96.2 Asossa 88.46
Dire Dawa 96.2 Dire Dawa 92.31 Re
Shrie 96.2 Shrie 65.38 120.0
Nekemt 96.2 Nekemt 80.77 100.0
Arbaminch 92.3 Arbaminch 42.31
80.0
Bahir Dar 92.3 Bahir Dar 53.85
92.3 38.46 60.0
Jimma Jimma
Mekelle 92.3 Mekelle 46.15 40.0

Adama 88.5 Adama 88.46 20.0

Semera 88.5 Semera 61.54 0.0

i e ar a a ie
Gambella 84.6 Gambella 26.92 ss nd oss aw Shr
De Go As e D Ne
r
Hawassa 80.8 Hawassa 0.00 Di

JigJiga 80.8 JigJiga 53.85

Addis Ababa-1 76.9 Addis Aba 46.15
Addis Ababa-2 76.9 Addis Aba 38.46
Negelle borena 73.1 Negelle bo 53.85

Dessie 84.6
Gondar 92.3
Dire Dawa 92.3
Asossa 88.5 Validi
Adama 88.5 92.3 92.3
88.5 88.5
80.8 84.6
Nekemt 80.8

Shrie 65.4 65.4

61.5
Semera 61.5 53.8

Bahir Dar 53.8

JigJiga 53.8
Negelle bo 53.8
Mekelle 46.2
Addis Aba 46.2 ss
ie da
r
w
a
ss
a
m
a m
t
rie er
a r
Da gJ
De
n a s o a ke Sh m i r
42.3 Go ire D A Ad Ne S e B ah Ji
Arbaminch D
Jimma 38.5 Ne

Addis Aba 38.5

Gambella 26.9
Hawassa 0.0
or EFY 2012

Report Validity by hub

92.3 92.3
88.5 88.5
84.6
80.8

76.9 76.9
73.1 65.4
61.5

53.8 53.8 53.8

46.2 46.2
42.3
38.5 38.5

26.9

0.0
-1 a-
2
en
a
ba ab or si e ar a s a a t
rie er
a
Da
r a na l le -1 ch a - 2 l la sa
s nd w os am ke
m
Sh Ji g re ke ba in m ba be as
b b De o Da As Ad
m ir J ig o e a m J im a
sA el
le G re Ne Se ah b M Ab ba Ab m
Ha
w
di g Di B
el
le is Ar s Ga
Ad
Ne g d di
N e Ad Ad

Gondar Hawassa Jigjiga Shire Jigjiga Jimma Semera N.Borena Nekemte

100% 50% 100% 100% 75% 50% 75% 100% 100%
 completen
Validity
branch ess branch
Addis Aba 76.92 Addis Aba 46.15

Addis Aba 76.92 Addis Aba 38.46

Adama 88.46 Adama 88.46

 Arbaminch 92.31 Arbaminch 42.31

Asossa 96.15 Asossa 88.46

Bahir Dar 92.31 Bahir Dar 53.85

Dessie 100.00 Dessie 84.62

Dire Dawa 96.15 Dire Dawa 92.31

Gambella 84.62 Gambella 26.92

Gondar 100.00 Gondar 92.31

Hawassa 80.77 Hawassa 0.00

Shrie 96.15 Shrie 65.38

JigJiga 80.77 JigJiga 53.85
Jimma 92.31 Jimma 38.46
Report completness
Mekelle by hub
92.31 Mekelle 46.15
120.0 Negelle bo 73.08 Negelle bo 53.85
100.0 Nekemt 96.15 Nekemt 80.77
Semera 88.46 Semera 61.54
80.0

60.0

40.0

20.0

0.0
i e ar a a ie t h ar a le a ra la a a -1 -2 a
ss nd oss aw Shr kem inc ir D mm kel am me bel ass gJig ba ba ren
De Go As e D e m
N rba Bah
i
J M e d e w J i a a o
r A S m a
Ga H Ab Ab e b
Di A dis dis ell
g
Ad Ad Ne
 Validity
8.5
80.8

65.4
61.5
53.8 53.8 53.8
46.2 46.2
42.3
38.5 38.5
26.9

0.0
a t
rie er
a ar a na el
le a-
1
nc
h a
a-
2 ll a sa
m
ke
m
Sh rD Ji g re m be as
m hi Ji g bo ek ab a m i im ab
Ne S e
Ba M b J b m
Ha
w
el
le sA Ar
b sA Ga
g d di ddi
Ne A A
 38.5 38.5

26.9

0.0
a -2 ll a sa
m ba be as
J im Ab
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is Ga Ha
d
Ad
 Report
Expeted # Total # of KPI Completeness in Validity of KPIs in Timliness of
Name of the Hub of KPI Reported % (Q-1) % ( Q-2) Report (Q-1)

Adama
26 23 88% 88% Late for 3 days

Addis Ababa -1

26 20 77% 46% On time

Addis Ababa 2

26 20 77% 39% Late for 3 days

Arba Minch

26 24 92% 42% On time

Assosa
26 25 96% 89% On time

Bahir Dar

26 24 92% 54% On time

Dessie
26 26 100% 85% On time

Dire Dawa
26 25 96% 92% On time
Gambela 26 22 85% 27% On time

Gondar
26 26 100% 92% On time

Hawassa Late for 3 days

26 21 81% 0% and below
Shire

26 25 96% 65% On time

Jigjiga

26 21 81% 54% On time

Jimma Late for 3 days

26 24 92% 38% and below

Mekelle
26 24 92% 46% On time

Ngele B

26 19 73% 54% On time

Nekemte

26 25 96% 81% On time

Semera

26 23 89% 62% On time

Kebridehar - - - -
 reported KPI's lack validity

Few indicators lack denominator and numerator(e.g.

Average time for recruitment )

Distribution cost , Average delivery time , Dock to stock

cycle time, Vehicle Down time , Percentage of Supportive
supervision conducted, Percentage of trainees who are
competent and skill (training conducted), Supplier fill rate
(for local suppliers), # of operational research conducted,

Average days to collect credit sales, Order turnaround

time, Average delivery time , Distribution cost , Vehicle
Down time , Percentage of vehicles availed , Forecast
accuracy, Percentage of trained employees, # of
operational of
Percentage research
vehiclesconducted, Dock toTime
availed, Average stockfor
cycle
costtime,
setting (from GRNF to GRV) , Average payment process
time, Forecast accuracy, Percentage of trainees who are
competent and skill (training conducted), Supplier fill rate
(for local suppliers), RRF reporting rate, Order turnaround
time, Average delivery time , Distribution cost , # of stock
returned incident, Vehicle Down time, Percentage of
vehicles availed

Average days to collect credit sales, # of operational

research conducted, Supplier fill rate (for local suppliers),

Average days to collect credit sales, forcasting accuracy,

suportive supervission, trainning, Supplier fill rate, line fill
rate, Order turnaround time, Average delivery time,
Distribution cost, # of stock returned incident, Percentage
of proof of delivery (POD) collection

Average days to collect credit sales, Supplier fill rate (for

local suppliers), Percentage of proof of delivery (POD)
collection, Vehicle Down time
Average days to collect credit sales, Average Time for cost
setting (from GRNF to GRV)
almost all
Average days to collect credit sales, Average Time for cost
setting (from GRNF to GRV)

all KPI's doesnot have dinominator and numerator

Percentage of credit sales collected , Average days to
collect credit sales, Forecast accuracy,Percentage of
trainees who are competent and skill (training conducted),
# of operational research conducted, Line Fill rate,
Inventory accuracy, Order turnaround time, Dock to stock
cycle time, Average delivery time, Percentage of proof of
delivery (POD) collection. Vehicle Down time

Percentage of credit sales collected , Average days to

collect credit sales, Forecast accuracy,Percentage of
trainees who are competent and skill (training conducted),
# of operational research conducted, Line Fill rate,
Inventory accuracy, Order turnaround time, Dock to stock
cycle time, Average delivery time, Percentage of proof of
delivery (POD) collection. Vehicle Down time

almost all

Majority of KPIs are not reported; and the reported ones

lack defined data elements (e,g,. Average time for
recruitment).

Average time for recruitment, Average Time for cost

setting (from GRNF to GRV), Average days to collect
credit sales, Average payment process time, Forecast
accuracy, Percentage of trainees who are competent and
skill (training conducted), Supplier fill rate, RRF reporting
rate, Inventory accuracy, Order turnaround time, Dock to
stock cycle time, Distribution cost, Vehicle Down time ,
Percentage of proof of delivery (POD) collection

Average time for recruitment,Average days to collect

credit sales, Forecast accuracy, Supplier fill rate, Line Fill
rate, # of operational research conducted, Stock according
to the plan, Order turnaround time, Dock to stock cycle
time, Distribution cost

Average time for recruitment,Average days to collect

credit sales, Forecast accuracy, Supplier fill rate, Line Fill
rate, # of operational research conducted, Stock according
to the plan, Order turnaround time, Dock to stock cycle
time, Distribution cost
 valid
1 Report Report Expected Reported
reports
branch submission date timeliness

2 2 26 20 12
Addis Ababa-1 June 03/2020

3 3 26 20 10
Addis Ababa-2 June 04/2020

4 3 26 23 23
Adama NR

5 2 26 24 11
Arbaminch June 03/2020

6 1 26 25 23
Asossa June 02/2020

7 2 26 24 14
Bahir Dar June 03/2020

8 2 26 26 22
Dessie June 03/2020

9 2 26 25 24
Dire Dawa June 04/2020

10 1 26 22 7
Gambella June 02/2020

11 1 26 26 24
Gondar June 02/2020

12 1 26 21 0
Hawassa June 02/2020

13 1 26 25 17
Shrie May 27/2020

14 1 26 21 14
JigJiga June 02/2020

15 3 26 24 10
Jimma NR

16 2 26 24 12
Mekelle June 03/2020

17 1 26 19 14
Negelle borena June 02/2020

18 1 26 25 21
Nekemt June 02/2020

19 2 26 23 16
Semera june 03/2020
completeness Validity Distribution costreported
, AverageKPI's lack time
delivery validity
, Dock to stock
cycle time, Vehicle Down time , Percentage of Supportive amount
supervision conducted, Percentage of trainees who are
Average
competent days
andtoskill
collect creditconducted),
(training sales, OrderSupplier
turnaround time,
fill rate
76.92 46.15 Average delivery time , Distribution cost , Vehicle Down
(for local suppliers), # of operational research conducted, 8
time , Percentage
Percentage of vehicles
of vehicles availed,availed , Forecast
Average Time foraccuracy,
cost setting
76.92 38.46 Percentage
(from GRNF to GRV) , Average payment process research
of trained employees, # of operational time,
conducted, Dock toPercentage
Forecast accuracy, stock cycleoftime,
trainees who are competent 10
and skill (training conducted), Supplier fill rate (for local
88.46 88.46 suppliers), RRF reporting rate, Order turnaround time, 3
Average delivery time , Distribution cost , # of stock
92.31 42.31 returned incident, Vehicle Down time, Percentage of
vehicles availed 13
Average
Average days
days to
to collect
collect credit
credit sales,
sales, forcasting accuracy,
# of operational research
96.15 88.46 suportive
conducted, Supplier fill rate (for local suppliers), line fill
supervission, trainning, Supplier fill rate, 3
rate, Order turnaround time, Average delivery time,
92.31 53.85 Distribution cost, # of stock returned incident, Percentage of
proof of delivery (POD) collection 11
Average days to collect credit sales, Supplier fill rate (for
100.00 84.62 local suppliers), Percentage of proof of delivery (POD)
collection, Vehicle Down time 4

96.15 92.31 Average days to collect credit sales, Average Time for cost
setting (from GRNF to GRV) 2

84.62 26.92
almost all 19

100.00 92.31 Average days to collect credit sales, Average Time for cost
setting
Average(from
time GRNF to GRV) Average Time for cost setting
for recruitment, 2
(from GRNF to GRV), Percentage of trainees who are
80.77 0.00 Percentage
competent of credit
and skill sales collected
(training , Average
conducted), Order days to collect
turnaround
all KPI's
credit doesnot have dinominator and numerator 26
time, Distribution cost, # of stock returned incident, who
sales, Forecast accuracy,Percentage of trainees
are competent
Percentage and skill
of proof (training(POD)
of delivery conducted), # of operational
collection, Vehicle
96.15 65.38 research conducted, Line Fill rate, Inventory accuracy, Order
Down time 8
turnaround
Average time time,
for Dock to stockAverage
recruitment, cycle time,
Time Average
for costdelivery
setting
80.77 53.85 time, Percentage of proof of delivery
(from GRNF to GRV), Average days to collect (POD) collection.
Vehicle Down
credit sales, time payment process time, Forecast
Average 12
accuracy, Percentage of trainees who are competent and skill
92.31 38.46 Average
(training days to collect credit sales, Forecast accuracy,rate,
almost allconducted),
Percentage of Supportive
Supplier fill rate, RRF reporting 16
Inventory accuracy, Ordersupervision
turnaround conducted,
time, DockPercentage
to stock
of trainees
cycle time, who are competent
Distribution and skill
cost, Vehicle (training
Down timeconducted),
,
92.31 46.15 Supplier fillofrate (foroflocal suppliers),
Percentage proof delivery (POD)#collection
of operational 14
research conducted, Order turnaround time, Dock to stock
73.08 53.85 cycle time, Average delivery time, Distribution cost, Vehicle
Down time, Percentage of proof of delivery (POD) collection 12
Average
Average time
time for
for recruitment,Average
recruitment, Averagedays daysto
tocollect
collectcredit
96.15 80.77 sales, Forecast accuracy, Supplier fill rate, Line Fill rate, # of
credit sales, Supplier fill rate, Line Fill rate 4
operational research conducted, Stock according to the plan,
88.46 61.54 Order turnaround time, Dock to stock cycle time,
Distribution cost 10