A DISSERTATION ON

“ ”

SUBMITTED TO
BANGALORE UNIVERSITY FOR PARTIAL FULFILLMENT FOR
AWARD OF BATCHELOR OF BUSINESS ADMINISTRATION
DEGREE

SUBMITTED BY
ANURAJ. J
Reg. No:

UNDER THE GUIDANCE

OF
Mr. H. K. MANJI

BANGALORE CITY COLLEGE

160, CHELIKERE MAIN ROAD,
KALYAN NAGAR POST,
BANGALORE-560043.
2007 - 2009
 STUDENT DECLERATION

I hereby declare that this dissertation entitled “A STUDY ON EMPLOYEE

JOB SATISFACTION IN SANDHAR TECHNOLOGIES LTD”
submitted by me to the department of management, Bangalore University in
partial fulfilment of requirements of BBA programme is a bonafide work
carried out by me under the guidance of Mr. H. K. MANJI, of Department of
Commerce and Management, Bangalore City College, Kalyan Nagar,
Bangalore.

I also declare that this dissertation is a result of my own effort and has not
been submitted earlier for the award of any degree / diploma / associate
fellowship/ prize by Bangalore University.

Place: Bangalore (ANURAJ. J)

Date: Reg.No.

ACKNOWLEDGEMENT
I have this opportunity to acknowledge the invaluable assistance, support
and guidance extended by each and everyone who has contributed
towards the successful completion of this project report.

I extend my sincere thanks to Mr. for having permitted

me to do the project work in and also for this assistance in
completion of the project.

I would like to thank Mr. H. K. Manji my internal guide for giving his
graceful assistance and guidance in completion of this report.

I also thankful to our principal Mr. Devarajulu for giving support to this
project.

Finally sincere thanks to my parents and to all my friends for their

support and motivation throughout the project.

ANURAJ. J.
Reg. No.

TABLE OF CONTENTS
CHAPTERS CONTENTS PAGE NO

1 INTRODUCTION

2 COMPANY PROFILE

3 RESEARCH DESIGN

4 ANALYSIS AND INTERPRTATION

5 FINDINGS AND SUGESSTIONS

CONCLUSION

BIBLIOGRAPHY

ANNEXURE
QUESTIONNAIRE

LIST OF TABLES
SI.NO Title of table Page
No

LIST OF CHARTS
SI.NO Title of charts Page

QUESTIONNAIRE
Dear sir/ Madam

I Anuraj. J. pursuing BBA 6th sem at Bangalore City College. I have

taken up “A study on ” at Ltd.

This study is purely for academic purpose & would be kept

confidential, hence I request you kindly to spare your valuable time in
filling up the questionnaire.

Personal Details
• Name:-
• Designation:-
• Department:-

HR Practices

1. How much approachable supportive and understanding in the personal

department during the hours of need

a) Highly satisfied b) Satisfied c) No opinion

d) Highly dissatisfied e) Dissatisfied

2. Are you satisfied with the personal department performance in the

following areas?

a) Induction yes To some extent No

b) Grievance settlement procedure yes To some extent No

c) Attendance & leave management yes To some extent No

3. Reward system incentives and promotion criteria are rational

a) Strongly agree b) Disagree c) Neutral

d) Strongly disagree e) Strongly agree

4. Are you satisfied with the career programmes in your organisation

 a) Yes b) To some extent c) No

Compensation

1. Please mention the satisfaction level for the salary which you are
receiving at present compare to your qualification, experience and
contribution to the organisation

a) Highly satisfied b) Satisfied c) No opinion

d) Highly dissatisfied e) Dissatisfied

2. Please mention the satisfaction level for the salary which your receiving
at present in comparison with other Locks / Roloforms

a) Highly satisfied b) Satisfied c) No opinion

d) Highly dissatisfied e) Dissatisfied

3. Increased pay and benefits give more job satisfaction

a) Strongly agree b) Disagree c) Neutral

d) Strongly disagree e) Agree

Welfare Activities

1. Are you satisfied with the canteen facility provided by the

organisation

a) Highly satisfied b) Satisfied c) No opinion

d) Highly dissatisfied e) Dissatisfied

2. How satisfied are you with the medical facility provided by the
organisation

a) Highly satisfied b) Satisfied c) No opinion

d) Highly dissatisfied e) Dissatisfied

 3. Are you satisfied with the other employee benefit scheme like staff
colony loans and advances and others

a) Highly satisfied b) Satisfied c) No opinion

d) Highly dissatisfied e) Dissatisfied

Working Environment

1 .Do you feel proud being a member of Sandhar Locks/Roloforms

family

a) Yes b) To some extent c) No

2. Do you enjoy your present nature of work in the organisation

a) Yes b) To some extent c) No

3. In your opinion of the quality and customer service of Sandhar Locks .In
comparison with its competitors is

a) Need to improve b) Good

c) Better d) Best

4. Rate the level of encouragement given by the management to the

employees who work efficiently and effectively.

a) Low b) Medium c) High

Interpersonal Relationship

1. Do you enjoy working with your present colleagues

a) Yes b) To some extent c) No

2. Is the general supervision of your section satisfactory.

a) Yes b) To some extent c) No

 3. Do your supervision encourage you to offer suggestions for
improvement in any section.

a) Yes b) To some extent c) No

4. Every morning do you get back to work with a great level of

enthusiasm.

a) Strongly Disagree b) Disagree c) Neutral

d) Strongly agree e) Agree

Overall Satisfaction

Considering the various aspects how would you rate the over all satisfaction
level

a) Highly Satisfied b) Satisfied c) No opinion

d) Highly Dissatisfied e) Dissatisfied

Suggestions for increasing job satisfaction

EXECUTIVE SUMMARY

In any organization employees spend most of their hours at work. In addition

working on assigned tasks they typically interact with other persons like
supervisors, fellow employees etc., and they more exposed to organizational
policies and practices. All these in turn, influence employee’s feelings about
their job. Thus these feelings are often termed as “job satisfaction”.

Being a public and service sector organization, in Sandhar Technologies

Limited, there are a lot of manpower issues that are to be addressed at
different levels.

As the fundamental quality say; unless you can measure, you can’t improve,
so requirement of understanding the satisfaction level of employees at Sandhar
Technologies Limited is necessary.

Therefore a sample size of 100 respondents was considered who were

considered to be representative out of the total population of 560 for the study.
In this study research methodology applicable is Descriptive Research.

With this as the background this study outlines a framework to initiate, to

find the satisfaction level of the employees and determine by what dimensions
the employees would likely be more and more satisfied so that they can give
their maximum potential and dedication towards the organizational
performance.
 This study is not only directed with an effort to measure the level of
satisfaction but also can form the supportive basis on which further research
study can be carried on, explored in to the organization.

With this basic understanding of the study the following findings were
made;

 Majority of the respondents are satisfied with the factors of

compensation, welfare facility and the image of Sandhar Technologies
Limited, Bangalore.

 There is still a serious concern regarding the recognition, working

conditions, promotions and relations at Sandhar Technologies Limited,
Bangalore.

With these findings and conclusion is drawn that most of the employees are
satisfied in the organization. About 80% of the respondents are very proud to
be recognized and called as a member of Sandhar Technologies Limited.
 Bibliography

AUTHORS BOOKS

1. By- James A.F Stoner Human Resources Management.

Publication-Prentice Hall of India New Delhi 110
001

2. By-N.G Nair, Latha Nair Personnel Management

New Delhi 110 001

3. By-Heinz Weirch Harnold Management a Global Perspective

Publication- McGraw Hill International Edition

4. By-C.B. Memoria Personnel Management

Publication- Himalaya Publishing House

5. By- Edwin B Flippo Personnel Management

Publication- Tata McGraw Hill Publishing
Company Ltd

(1984) Edition-6
CHAPTER - 1
INTRODUCTION
 CHAPTER-2
RESEARCH DESIGN
 CHAPTER-3
COMPANY PROFILE
 CHAPTER-4
ANALYSIS AND
INTERPRETATION
CHAPTER-5
FINDINGS
SUGGESTIONS
CONCLUSIONS
ANNEXURE