Compass 2.

0
Installation Guide

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HONEYWELL SOFTWARE: Compass 2.0
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 TRADEMARKS
Honeywell is a registered trademark of Honeywell International Inc.
Windows, Windows Server, Windows XP, Windows Vista, Windows7, Windows8, Access, and SQL Server are
trademarks, or registered trademarks of Microsoft Corporation in the United States and other countries.
All other trademarks are the properties of their respective owners.

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 Compass 2.0 Installation Guide

Table of Contents

Introduction ................................................................................................................................................... 2
Overview ....................................................................................................................................................... 2
Compass 2.0 Installation............................................................................................................................... 2
System Requirements ................................................................................................................................... 2
Installing Compass 2.0.................................................................................................................................. 3
Overview ....................................................................................................................................................... 3
Procedure for Standalone or Server Installation ........................................................................................... 6
To Create a New Compass Database .......................................................................................................... 9
To Migrate Compass Access Database Accounts...................................................................................... 11
To Use an Existing SQL/SQL Express Database ....................................................................................... 13
Procedure for Client Installation .................................................................................................................. 15
Removing Compass 2.0.............................................................................................................................. 20
Known Issues and Work Around................................................................................................................. 21
Contacting Technical Support ..................................................................................................................... 23

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 Compass 2.0 Installation Guide

Introduction

Overview
Compass Downloader is a software system, which can be used to configure alarm control panels. Using the
application, you can configure features for panels and upload or download the configuration. In addition, you can
also arm, disarm, bypass, and upload event logs. Other commands are available depending on the alarm panel
being used.

Compass 2.0 Installation

System Requirements

System Attribute Minimum Recommended

Processor – Server installation Intel® Xeon® 1.50 GHz Intel® Xeon® E3 or higher

Processor – Client Installation Intel® Pentium® II Intel® Pentium® III 1.40 GHz, or higher

RAM 512 MB 1 GB or higher

Disk Space (Free) 1.2 GB 2 GB or Higher

Monitor Resolution 1024X768 1280X800

Application Version
Operating Windows XP SP3 - Home Premium, Professional and Ultimate
System
Windows Server 2003 SP2 - Small business server and Standard edition
Windows Vista SP2 - Home Basic, Home Premium, Business & Ultimate
Windows 7- Home Premium, Professional & Ultimate
Windows Server 2008 SP2 - Standard edition
Windows 8- Professional
NOTE: Not all panels are supported in Windows 2008 and Windows 7 OS. To view the list
of panels supported by Windows 2008 or Windows7 OS, refer to the Release Notes.
Internet Explorer 5.5 or above (Microsoft Internet Explorer)
Database Engine MS SQL Server 2000 or MS SQL Server 2005 or MS SQL Server 2008.
NOTE: MS SQL Express is installed in the following scenarios.
 If MS SQL Express is not installed, the setup installs MS SQL Express with Compass20 as
the instance name.
 If MS SQL Express is installed with a different instance name, the setup gives you the option
to install the Compass20 instance name or use the existing instance.
 If SQL Express is already installed with Compass20 as the instance name, the setup uses
the existing instance.
 MS SQL MSDE and MS Access database are no longer supported by Compass 2.0.
Do not delete the Compass folder from the computer to remove Compass 2.0. This may
corrupt the registry.

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 Compass 2.0 Installation Guide

Installing Compass 2.0

Overview
Compass 2.0 installation helps you to:
• Create a new Compass 2.0 MS SQL database.
• Migrate existing MS Access database accounts to MS SQL Express or MS SQL Server 2000 or MS SQL
Server 2005 or MS SQL Server 2008.
NOTE:
You can migrate the MSDE accounts to SQL Express or SQL Server 2000 or SQL Server 2005 or SQL
Server 2008 using the database management utility (DMU).
By using the database management utility, you can generate a backup of the database and restore it to a
SQL Express database. If you remove the Database before backing up and restoring, the existing
database is lost.
Connect and upgrade existing SQL Server/SQL Express Compass database to the latest Compass 2.0 database.
The Compass 2.0 installations are of two types: standalone or server and client installation.
NOTE:
 You cannot run two types of installation at the same time.
 The Compass 2.0 installation normally does not require the computer to be rebooted. However, in
scenarios where some files are in use, the setup displays a message asking you to reboot the
computer.
 While installing, the version 2.2.7.5 can be installed as a base version or can be installed as an
upgrade to the existing 2.0.14.3 or on any of versions upgraded from 2.0.14.3.
 Ensure that no other software installations or updates are being run simultaneously when you begin
Compass 2.0 installation.
TIP: It is recommended that you copy the setup to your local PC.

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 Compass 2.0 Installation Guide

To Install Compass 2.0, perform the following steps:

1. Double-click the Compass setup.exe. The Welcome to the InstallShield wizard for Compass 2.0 dialog box
appears.

2. Click Next. The License Agreement screen appears.

3. Read through the license agreement and click I accept the terms of the license agreement, to accept the
license agreement.
NOTE: To install Compass 2.0, you must accept the terms of the license agreement.

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 Compass 2.0 Installation Guide

4. Click Next. The Installation Type screen appears. If an older version of Compass exists on your computer, an
Information window appears. Read the details and click OK.

NOTE: On completing Compass 2.0 installation, you cannot use the Compass 1.5.8.X version existing on your
computer. Even after you remove Compass 2.0, you may not be able to work with Compass 1.5.8.X and you may
have to install it again.

5. On the Installation Type dialog box, select the type of installation. See the following table for details.

If … Then choose…

You are installing Compass 2.0 the first time. Procedure for Standalone or Server Installation

Migrating existing access database to SQL Express Procedure for Standalone or Server Installation
or SQL Server 2000 or SQL Server 2005.

You want to use existing SQL Express or SQL Server Procedure for Standalone or Server Installation
2000 or SQL Server 2005 databases.

Connecting Compass 2.0 to a remote database. Procedure for Client Installation

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 Compass 2.0 Installation Guide

Procedure for Standalone or Server Installation

In standalone or server installation, the database SQL Express and Compass 2.0 application are installed on the
same computer.
A standalone or server Installation is performed on Compass 2.0 server. This allows the Compass 2.0 server to act
as a standalone computer and also allows the client computers to access it.
The following diagram represents the structure for standalone or server installation.

For the standalone or server installation, perform the following steps.

1. Select Compass Standalone or Server installation in the Installation type dialog box.

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 Compass 2.0 Installation Guide

2. Click Next. The Choose Destination Location dialog box appears.

3. The default destination folder location is C:\Program Files\Honeywell\. To change the location, click Change and
specify the folder location.
NOTE: It is strongly recommended that you install Compass 2.0 to the default directory. This makes software support
much easier.

4. Click Next. The Database Type dialog box appears.

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 Compass 2.0 Installation Guide

5. Click to select the database types from the available options.

Select … When you want to …

To Create a New Compass Database Install SQL express and create a new Compass 2.0 database.

To Migrate Compass Access Database Accounts Migrate all user accounts present in MS Access database to a
new database in the local SQL server.

To Use an Existing SQL/SQL Express Database Continue using existing SQL Express or SQL Server 2000 or
SQL Server 2005 by upgrading existing database to latest
Compass 2.0 database.

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 Compass 2.0 Installation Guide

To Create a New Compass Database

1. In the Database Type dialog box, click Create New Compass Database option. A message box appears confirming
that a server installation already exists on your computer.

2. To use an existing SQL Server, click Yes. Else click No.

3. Click Next in the Database Type dialog box. The Start Copying Files dialog box appears.

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 Compass 2.0 Installation Guide

4. Click Finish to exit the installation wizard. Installation proceeds for few minutes and the InstallShield Wizard
Complete dialog box appears confirming the completion of the installation.

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To Migrate Compass Access Database Accounts

Attention: It is not possible to migrate Access Database to 64bit variant of SQL Server 2008. It is recommended that you use
32bit variant of SQL Server for migration initially, and later move the database using DBMU tool to SQL2008 64bit server. To
use an Existing SQL/SQL Express Database.

1. In the Database Type dialog box, select Use Existing SQL/SQL Express Database type and click Next. The
Database Type dialog box appears.

2. Click Yes to use an existing SQL Server or click No to install a default SQL Server.

3. Select the Compass Directory on this computer to migrate your MS Access database to SQL Express. To
select, click Browse and perform one of the following steps.

NOTE: The database folder can reside anywhere in your Hard Drive or even in your USB Drive. However do not keep
it on your Desktop or any mapped network drives and try to open as it may have access privilege issues.
a. Migration can also be done using Database Management Utility after Compass 2 0 is installed.
b. Copy the three .mdb files: Download.mdb, History.mdb, and E20001.mdb, as well as, the
system.mda file from Compass installed on another computer, to a folder in this computer and then
convert the database.

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 Compass 2.0 Installation Guide

4. Click Next. The Start Copying Files dialog box appears.

5. The Installation proceeds for few minutes and a confirmation message, “Install Shield Wizard Complete” is
displayed. The installation may take a while to migrate.

6. Click Finish to exit the installation wizard.

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 Compass 2.0 Installation Guide

To Use an Existing SQL/SQL Express Database

1. In the Database Type dialog box, select Use Existing SQL/SQL Express Database type and click Next. The
Database Type dialog box appears.

NOTE: Compass 2.0 does not support MSDE database server.

2. Select the database server from the drop down list.

3. Select one of the following server connectivity options.

• Windows Authentication: To enable connectivity to the database server, using Windows
authentication.
• SQL Authentication: To enable connectivity to the database server, using SQL
authentication. To use the SQL authentication, enter the User Name and Password of the
server.

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 Compass 2.0 Installation Guide

4. Click Connect to connect to the server. Once connected to the server, you can view the list of available databases in
Compass 2.0 server.

5. Select the database present in the server from the drop down list and click Next. The Start Copying Files dialog box
appears.

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 Compass 2.0 Installation Guide

6. To change a setting, click Back Or, click Next to start the installation. The Installation proceeds for few minutes and a
confirmation, “InstallShield Wizard Complete” is displayed.

7. Click Finish to exit the installation wizard.

Procedure for Client Installation

In the Client Installation, the database MS SQL server and Compass 2.0 application are installed on different
computers.
Client Installation is performed on client computers. Client installation connects Compass 2.0 application to the
remote computer. The remote computer, which is present in the same LAN/WAN of the client computer, contains
the database present in SQL Express or SQL Server 2000 or SQL Server 2005.
Ensure that the database is created on the server, using Compass 2.0 Installation in standalone installation mode.
Refer to Procedure for Standalone or Server Installation.
The following diagram represents the structure for the client installation.

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 Compass 2.0 Installation Guide

For the Client Installation, perform the following steps.

1. Repeat steps 1 through 4 in Procedure for Standalone or Server Installation.

2. Click Next. The Installation Type dialog box appears. Select Compass Client Installation.

3. Click Next. The Choose Destination Location dialog box appears.

4. The default destination folder location is C:\Program Files\Honeywell\. To change the location, click Change and
specify the folder location.

5. Click Next. The Database Type dialog box appears.

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 Compass 2.0 Installation Guide

6. Type the database server name in Enter the Database Server box.
The Database Server path comprises of the server machine name or IP address and the instance name.
For example, if the machine name where SQL Server is installed is IE10Compass, its IP is 199.63.25.14 and the
instance name is Compass20, then, SQL Server path to be provided in client can be one of the following:
• IE10Compass\Compass20 (or)
• 199.63.25.14\Compass20
In this example, the SQL express is installed in the server computer with Compass 2.0 as the instance name.
When SQL server is installed without any instance name, enter the Database Server path as
199.63.25.14 or IE10Compass. You can obtain the database server name from Help>About in the Compass 2.0
application in the server computer.

NOTE:
• Do not prefix backslash in the server name. For example, \\Compass-server, \\10.1.18.18, or \\Compass-
server\Compass 2.0.
• When you select server-name\Compass 2.0 as database server name, the windows authentication, SQL
authentication, username, and password fields are disabled. In this type of installation, we use the default
authentication parameters during installation.

7. Select one of the following server connectivity options.

• Windows Authentication: To enable connectivity to the database server, using Windows authentication.
• SQL Authentication: To enable connectivity to the database server, using SQL authentication. To use the
SQL authentication, enter the User Name and Password for the server.

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 Compass 2.0 Installation Guide

8. Click Connect to connect to the server.

9. Select the database present in the server from the drop down list and click Next. The Start Copying Files dialog box
appears.

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 Compass 2.0 Installation Guide

10. If you want to change any setting, click Back. Or, click Next to start the installation.
Installation proceeds for a few minutes and the InstallShield Wizard dialog box appears.

11. Click Finish to exit the installation wizard.

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 Compass 2.0 Installation Guide

Removing Compass 2.0

The Compass 2.0 application can be removed using

• The Start menu, and
• The Control Panel
To remove the application using the Start menu,
Go to Start > All Programs > Compass Windows Downloader > Uninstall.

This will launch the Install Shield Wizard which will guide you through the uninstallation process.
To remove the Compass 2.0 application using the Control Panel,

1. On the Task bar, click Start, point to Settings > Control Panel. The Control Panel window appears.

2. Double-click Programs and Features. The Uninstall or Change a Programs window appears.

3. Select Compass 2.0.

4. Click Remove. A confirmation message appears.

5. Click Yes to remove.

NOTE: Do not delete the Compass folder from the computer to remove Compass 2.0. This may corrupt the registry.

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 Compass 2.0 Installation Guide

Known Issues and Work Around

Issue Work-Around
At times during installation, the following error message appears. You might see this error if another software
application is being installed simultaneously
along with Compass 2.0. Complete the
other installation and later run the Compass
setup. If you still see the same message,
restart the computer and begin the
installation.

At times, the installation fails with the message “1628: Failed to complete Ensure that you have the required free
installation.” space on the hard drive. Compass 2.0
recommends 1 GB free disk space.

The Compass 2.0 application does not work with all the Windows user Launch the Compass 2.0 application from
accounts. the user account in which it was installed.
The Compass 2.0 installation setup creates
desktop shortcut icons for all the Windows
user accounts on the computer. But the
application can be used only in the user
account with administrator privileges, in
which Compass 2.0 is installed.

At times Compass 2.0 Client installations does not get connected to the Update the SQL Server settings.
Compass 2.0 Server, where SQL Server/SQL Express is installed. Follow the steps below to update the SQL
Server settings:
1. In the server machine, navigate to Start >
All Programs > Microsoft SQL Server 2005
> Configuration Tools > SQL Server
Configuration Manager.
2. Select SQL Server 2005 Network
Configuration option and update the
status to Enable for TCP/IP and Named
Pipes.

During Compass 2.0 installation, if you get any of the following messages: 1. Run CompassSetup.exe again from the
CD.
“.Net framework could not be installed. Install .Net framework manually”.
2. If the problem persists, install .Net
Or
Framework or MS SQL Express using the
“SQL Express could not be installed. Install SQL Express manually”. ‘dotnetfx.exe or the ‘SQLEXPR.EXE in
the prerequisites folder, in the CD.

Compass 2.0 installation fails with the error message “Data migration from Ensure that the input MS Access 2.0 folder
Access to SQL Server failed. Check the Log File path does not contain special characters
CompassMigrateData.log for more details”. such as an Apostrophe (‘).

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 Compass 2.0 Installation Guide
Issue
Installation fails when creating a new compass database, if SQL
Express is installed without any password.
It is observed that in certain cases in MS Windows 7 Operating System,
the MS Access to MS SQL migration fails, if the Compass 1.5.8.X MS
Access database file is placed on the desktop.
Access to SQL database migration fails if the Source Access data base
has accounts containing long string in Notes field.
System throws error message Error:1335 message while installation is in
progress. This may occur in Operating Systems Windows 7 64 bit version.
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Work-Around
Instead of using the existing SQL Express
instance, allow installation to create a new
SQL Instance by selecting No in the pop up
window which appears during installation
(see screenshot below). For more details,
refer Installation Guide provided in the
Documents folder of CD.
Place the Compass 1.5.8.X MS Access
database in local folder on drive (for
example, ‘C:\CompasDB’) other than
Desktop folder, as Windows 7 users require
special privileges to access “…\Documents
and Settings\...\Desktop” folder.
Maximum number of letters in Notes must
be less than 8000 characters. To resolve
this issue, search for all accounts having
long notes and reduce the length to less
than 8000 characters.
Prior to the installation, it is recommended
that you copy the setup to your local
computer.
 Compass 2.0 Installation Guide

Contacting Technical Support

Before you contact Technical Support, be sure you:

• Have followed this manual accurately.
• Entered all the data correctly and did not enter the letter O for the number zero.
• Note your customer account number.

Please have this information handy and contact your security system dealer.

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 2 Corporate Center Drive, Suite 100
P.O. Box 9040 Melville, NY 11747
Copyright  2010 Honeywell International Inc.
www.honeywell.com/security

800-05340
800-05340 04/14 Rev. A

04/14