Extended Warranty – T erms & Conditions

Plan Name Extended Warranty Plan

Plan Start Date 06-08-2021

Plan End Date 05-08-2022

Product Type TELEVISION

Mi TV 4A PRO 80 cm (32 inches) HD Ready Android LED TV

Product Brand-Model
(Black) | With Data Saver

Name: Vidya Tech Hub(Bondili Praveen)

Customer Contact Details Mobile Number: 9492100040
Email ID: b.praveensingh@gmail.com

The Acko Extended Warranty Plan (hereinafter “Plan”) is offered by Acko Technology & Services Pvt. Ltd (hereinafter “Acko”) to
the total exclusion of Amazon Seller Services Private Limited or any of its affiliates. It is available with select electronic products
of the brands listed on www.amazon.in or its mobile application (hereinafter “Amazon.in”) and shall be effective for the Plan Term
(as described below).

This Plan is designed to extend your electronic product’s protection from any inherent manufacturing defects. This Plan is not
valid for refurbished products or second-hand products, or new electronic products purchased anywhere other than through
Amazon.in.

1. Eligibility

The Plan is offered on payment of the necessary Plan Fee for purchase the Extended Warranty Plan for select eligible electronic
products on Amazon.in. The Plan is available only for new electronic products purchased through Amazon.in. The Plan is not valid
if it is not purchased along with the select electronic appliance purchased on Amazon.in

2. Features

Acko will provide repair or replacement of your electronic product in the event of any Breakdown (as defined below) during the
Plan Term, subject to the terms, conditions and exclusions contained in this Plan, including the extended warranty benefits
described in Schedule 1 below. This will at all times be limited to the invoice value of the covered electronic product.

For the purpose of this Plan, "Breakdown" shall mean any inherent mechanical and electrical breakdown/defects to the electrical
/ electronic / mechanical parts of your electronic product, to the extent originally covered under the underlying manufacturer’s
warranty for such electronic product.

The other key features that shall be provided under the Plan include online tracking repair of the damaged electronic product,
and direct settlement of repair requests with you.

3. Plan T erm

The Plan Term is for one year commencing from the day immediately succeeding the expiry of any existing warranty for the
electronic product provided by the manufacturer. The Plan shall immediately and automatically terminate if the product has been
replaced by Acko under the Plan terms once.

4 . Plan Exclusions

Acko shall not be liable to make any payments with respect to repair requests, if directly or indirectly caused due to, attributable
to or arising from any of the following:

a. Normal wear and tear of components not integral to the functioning of the electronic product.
b. Any loss of data stored in the electronic product, or costs related to re-creation of such stored data.
c. Any consumables or accessories used in or with the electronic product, such as any SIM card, memory card, software
(including programs, data and user settings), modem, scanner, printer, adapter or charger.
d. Any costs covered under the manufacturer’s warranty, any other applicable warranty, or under any existing insurance plan.
e. Theft, loss, untraceability, accidental damage, or any damage to the electronic product other than due to any inherent
defects.
f. Any Breakdown caused due to abuse, negligence, misuse of the electronic product in contravention of the underlying
manufacturer’s warranty, or where the electronic product has undergone unauthorized repairs.
g. Reception or transmission problems resulting from external causes.
h. Any electronic product where the unique identifier is removed, obliterated or altered from the electronic product.
 i. Any Breakdowns caused by computer virus, malware, cyber threats, or realignments to the electronic product.
j. Any defects subject to the manufacturer’s recall.
k. Any defects or problems not covered under the underlying manufacturer’s warranty.
l. Any repair requests initiated after 7 days from the expiry of the Plan Term.
m. Any purchase on Prime Now App.

5. Plan Activation
You do not need to activate the Plan separately. Your Plan is activated with the successful delivery of the electronic product to
you, and your electronic product becomes automatically covered under the Plan as soon as its manufacturer’s warranty expires.

6. Raising a Repair Request

The Plan follows a completely online and paperless process. Hence, no documents are required for raising a repair request on
Acko General Insurance Limited (“AGIL”) (www.acko.com), the insurer covering this service contract. You will just have to answer
a few questions on www.acko.com in order to raise the repair request.

You need to visit www.acko.com to raise a repair request. After you answer a few questions on the website and your repair
request is accepted by AGIL, you need to enter the address where the covered electronic product is available for inspection and
subsequent repair.

7. Settlement Conditions

The Plan, including the exclusions and all amounts payable shall be subject to the following general conditions.

a. Acko shall not make any payment for the cost of any enhancements, alterations, additions and/or improvements made
during the course of any replacement or repair.
b. Per its sole discretion, Acko may offer alternate modes of claim settlement, including but not limited to, cashless repair,
reimbursement (whether as cash, bank transfer or Amazon credits), or providing a like-for-like product of comparable value
and specifications as a replacement.
c. Beyond Economic Repairs: Where the cost of repairs of the electronic product is greater than its market value at the time
of raising the repair request, as determined by Acko, or the invoice value of the product, Acko will instead offer a
replacement product of comparable value and specifications, per its sole and absolute discretion. Such replacement
product will be provided only if you agree to surrender the original electronic product to Acko.
d. Acko’s liability is only for the cost of repair of the electronic product and related labour, component and conveyance costs,
which shall at all times, be limited to the Maximum Repair Amount which will be communicated to you by Acko.
e. In no event shall Acko’s overall liability under this Plan per electronic product exceed the invoice value of the product
cumulatively or in the aggregate for all repair requests.
f. In no event shall Acko be held responsible/liable for any loss of data, software, or contents including but not limited to
pictures/images, videos, downloads, music and/or any content stored in the electronic product.

8. General Conditions
The Plan, including the, exclusions and all amounts payable shall be subject to the following general conditions.

a. The Plan is valid only in India.

b. Where a replacement unit is provided by Acko, the original covered electronic product shall become Acko’s property and
Acko shall not be liable to return such electronic product to you. The benefits under the Plan shall cease upon such
replacement
c. The Plan is not valid for refurbished products or second-hand products, or any standalone purchase of this Plan without the
accompanying purchase of the electronic product through Amazon.in.
d. Acko would require inspection of the Amazon invoice for the Product at the time of repair to ascertain the eligibility of the
Product.
e. If any repair request is dishonest or fraudulent in any manner, the Plan will be terminated with no return of fees and
payment of any amounts that may be due and payable under it.

9. Additional Inf ormation

a. In case the purchased electronic product is replaced pursuant applicable Amazon.in policies, the user shall inform Acko and
share the new unique identifier for updation in their records within 30 days of delivery of the replacement unit. After
confirmation, Acko will transfer the protection under this Plan to such replacement unit.
b. In case of change of the Serial Number or any other unique identifier due to any authorized repair or replacement of the
components of the electronic product, you must notify us of the change within 30 days of such repair or replacement.
c. If the Plan is purchased for someone else (friend, relative etc.) or is transferred to another individual by way of sale or
exchange for personal use, you will be required to update the details of the Plan to Acko for the electronic product for which
the Plan has been purchased, and such protection will continue up to the Plan commencement date. In no event will a
subsequent transfer of this Plan to a commercial entity be covered under the ambit of this Plan.

10. Plan Cancellation

a. The cancellation and refund upon cancellation under the Plan will be guided by the Amazon.in returns and cancellation
policy. Refunds, if any, shall be made by Amazon.in as per its terms. Acko shall, under no circumstances, process any
refunds for cancellations.
b. If the Plan is not valid due to any reason mentioned under Point 1 hereinabove, the Plan fee shall be forfeited and no refund
 will be available
c. The Plan will be automatically cancelled should you cancel, return, reject or invalidate in any manner your purchase of
electronic product through Amazon.in. All refunds, in case of return of the electronic product, are processed solely as per
the applicable Amazon.in Return/Refund policy.
d. No cancellation is allowed if you have lodged a repair request and availed any compensation under the Plan any time during
the term of the Plan.
e. The Plan shall immediately and automatically terminate if the covered Product has been replaced by Acko during the Plan
Term.

11. Governing Law and Dispute Resolution

The Plan shall be governed and construed in accordance with the laws of India. Courts at Mumbai shall have exclusive jurisdiction
over disputes arising from this Plan.

12. Force Majeure

Any delays in or failure of performance of any obligations by either Acko or you under this Plan shall not constitute default
hereunder if and to the extent caused by a force majeure event, which is defined to be occurrences beyond the control of the
party committing default, including but not limited to acts of the government authorities, acts of God, fire, flood, explosion, riots,
war, rebellion, insurrection, sabotage and non-cooperation of third parties, provided, however, that such defaulting party shall give
prompt notice to the other and shall use reasonable efforts to avoid or remove such cause of non-performance and shall
continue performance hereunder whenever such causes are removed.

Acko Technology & Services Pvt Ltd

Unit 5, B Wing, 3rd Floor, Krislon House, Saki Vihar Road, Opp. Marwah Center, Saki Naka, Andheri East, Mumbai-400072
Co nta ct no : 18 0 0 2 66 2 2 5 6 | Ema il : e ca re @ a cko .co m
T &C Ap p l i e d *