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What New in C4 HANA PDF
What New in C4 HANA PDF
In today’s world, IT Businesses are looking for applications (Mobile First) that provide seamless
experience to their customers across devices anytime, anywhere. The key ask is to provide a
mobile first, digitally enabled Omni channel experience to their customers. To meet the new age
customer’s expectations, the companies are investing heavily in technologies that will bring a
new standard in customer experience.
In this context, SAP’s C/4 HANA, a 4th generation, in-memory suite will become handy to the
companies to address the emerging business models. In the era of modern way of doing business,
where lines and channels are getting blurred, more enemies are becoming frenemies and new
start-ups are rewriting the rules of the businesses, SAP followed the same by acquiring market
leading products like Hybris (commerce), Calliduscloud (Sales), Coresystems (Customer
Service), Gigya (Customer Data) and regrouping the current hybris portfolio products in to a new
age digital front office suite C/4 HANA. Looks like SAP has got the grouping right this time and
In this blog, I would like to highlight the various features that these recently acquired/inducted
products augment the new cloud solutions suite C/4 HANA.
Before that let us quickly see the solutions that are offered by SAP C/4HANA portfolio:
Below picture depicts the C/4 HANA offerings integrated with back office S/4 HANA.
As part of new branding SAP Customer Experience, SAP has consolidated all the cloud solutions
that are marketed under Hybris brand and SAP’s commerce and customer engagement
organization earlier with the recently acquired CX solutions.
Below table highlights the enhanced solution capabilities of the new solutions (Calliduscloud,
Coresystems and Gigya)