Professional Documents
Culture Documents
Proponents:
Krishia Ladisa
Wisdom C. Morales
Sherlyn Noland
INTRODUCTION
International cuisines have been popping in and out in different places. Filipinos
are progressively knowledgeable and are always on the go, and therefore, more
Filipinos are mindful of various patterns and are extremely enthusiastic about
investigating and taking a stab at something new all the time. This is the reason why
includes 33% of the nation's populace and they are known to be the greatest spenders.
Customers can get good food and decent customer service almost anywhere.
The product and the quality of service must score in order to have the best dining
experience for the customers. Diners benefit has numerous layers, and it is simple for
pioneers to get diverted by the operational aspects and to overlook the principal benefit
that is
In the Philippines, dining in these international cuisine businesses may not be the
interest of some of the populace, it has however attracted teenagers, millennial minded
persons and food enthusiasts alike. As Filipinos continue to explore the world, there is
also a demand in new flavors apart from the local or common Japanese and Italian
restaurant business with Korean, Italian and Chinese ones fronting the scene. The food
overwhelm local distinctions such was what we are used to even today. (Henderson,
2014) Even so the city has been a common start up location for these businesses with
notable ones namely: Mandarin Tea Garden, Jinbin Korean Grill and Mama’s Noodle
Identification of the ways that customers are satisfied with the international
cuisine food services has been the main source of motivation for conducting the study.
Thus, concluding that the main objective of the study is to identify how and why the
customers of international cuisines are satisfied in the food services of the different
businesses. However, the essence of the study is not to find out directly why the
International Company found Digos city as a good place for business due to its
introduced dishes from different countries. This study aimed to determine the
international cuisine’s food services and its routes to market their product in Digos City.
1.1 Age
1.2 Sex
terms of?
2.4 Ambience
2.5 Price
3. Are the Costumers satisfied with the international cuisine food services in terms of:
3.4 Ambience
3.5 Price
4.1 Age
4.2 Sex
Ho: There is no significant relationship that exists between international cuisine food
Ha: There is a significant relationship that exists between international cuisine food
nations have impacted a ton of these dishes we knew a general overview of the cuisine
of the Philippines, what it is like, what influenced its past, and how it's evolved to
become the hottest new thing in the food world. The American and Spanish colonizers,
and the Chinese and other Southeast Asian dealers affected and achieved a
Korean Restaurants
Korean restaurants have been popping in and out of the different cities in the
metro, and there are a number of good ones. These authentic and hidden Korean
houses don’t even do much marketing, if none at all. It should come as no surprise that
Filipinos have a natural palate for the sweet and savory, so it comes as no
surprise that Japanese cuisine is popular here. Though there is only one Japanese
restaurant that can be found in Digos City it is worth the money and the taste buds.
Customers Satisfaction
satisfaction, especially in service industries such as tourism and hospitality. The aim of
this paper is to show that restaurant guest satisfaction depends on numerous factors as
well as to show the connection between satisfaction and loyalty. Customer satisfaction
and loyalty are excellent indicators of service quality. For the purpose of this paper,
empirical survey was conducted and the results of the research were analyzed by
statistical method. Factors which affect customer satisfaction are: kind staff,
professionalism, speeds of service, food quality, ambience and comfort. (Bulatovic and
Stranjancevic, 2015)
Food Quality
customers; be that as it may, it has been regularly ignored in restaurant benefit quality
and satisfaction contemplates. The essential target of this review was to examine how
food quality is seen in connection with satisfaction and behavioral intentions in mid-to-
Although a restaurant’s main strength comes from the quality of service and food
it cannot be helped that the atmospheric vibe of a restaurant can greatly impact a
influence on a patron’s dining satisfaction and their behavioral intentions (Heung & Gu,
2012).
Price
Price has widely been accepted as an important marketing factor that influences
consumer behavior. It goes without saying that international cuisines are quite pricey
compared to local comfort foods in the area, with some cuisines also requiring
international ingredients unlike traditional ones that can be bought almost anywhere in
the city. Dining satisfaction may also be achieved through a cuisine’s pricing, as stated
by Chua et. al. (2015) the moderating function of price sensitivity showed that novelty
was more effective in inducing satisfaction in the low price sensitivity group and it was
more effective in enhancing perceived value in the high price sensitivity group.
There have been a few studies that established the relationship between
win-win situation, business focus on profit and happy customers; and customers try to
service quality theory suggests that improved service quality plays important role in
scales of measuring service quality, its role in customer satisfaction and importance of
SERVQUAL instrument stated by Borgave (2012). Johnson and Clark (2008) define
service concept as a shared understanding of the service nature provided and received.
They also state that service concept has to provide information about the essence of the
Age
Sex
Economic Status
Moderator Variable
international cuisine and its quality of service in Digos City and it will benefit to the
following:
International Cuisine. The study can greatly benefit the international lineage of
having cultural differences between the local and international. With the applicable
ability and strategies on food servicing, it quite deserves some recognition in the
locality.
Locality. The international cuisine's business will be known here in the locality of
Digos and can also provide benefit to the economy and the community for us to
based restaurants can be of help through the reading of the study and a link on which a
satisfaction.
of guidance or basis for future researchers on the improvement of their own study.
Flaws of the present study will be avoided thus enhancement is inevitable as time
passes by. If there is future research endeavors inclined in this study then the study will
be of significant help
The focus of the study will be on how and why customers of international cuisine
restaurants are pleased with the food services provided by the restaurant and how
these services meet a certain standard of satisfaction. The researchers will only include
restaurants in Digos City that are based internationally and are known to serve foreign
cuisine dining at least once. The study will be under strict supervision and guidance of
The following phrases are defined for the better understanding of the study..
culture within the country. It is the prepared dishes by international food services
Food services. The definition of food services is the industry related to making,
establishments. In this study, this term was used to refer businesses in Digos city,
Costumers Satisfaction. This term means the state of mind that costumers
have about a company when their expectations have been met or exceeded over the
lifetime of the product or service. In this study, this term was used to determine the