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Higher Nationals in
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ASSESSMENT BRIEF
Unit: 12 Organisational Behaviour
Scenario
You have been appointed as committee member of cross cultural management committee of a multinational
company. You have to choose an organization of your choice and resolve the cultural and motivational
issues of employees and discuss the following points which can bring positive outcomes from employees for
success of organization in future
1. Analyze how an organisation’s culture, politics and power influence individual and team behaviour and
performance.
2. Your committee wants you to discuss Hofstede’s dimensions of culture theory and application in your
chosen organization.
3. You need to discuss the impact of technology in your chosen organization like mobile phones , internet
etc.in influencing organizational performance
4. Critically analyze how the culture, politics and power, technology of an organization can impact the team
behavior of your chosen organization.
5. Critically evaluate the relationship between culture, politics, power and motivation that enables teams and
organizations to succeed providing justified recommendations in relation to your chosen organization
6. Evaluate how content and process theories of motivation (Maslow, Herzberg, Vroom etc.) and
motivational techniques enable effective achievement of goals in an organizational context.
7. Critically evaluate how to influence the behaviour of others through the effective application of
behavioural motivational theories, concepts and models.
8. You need to discuss the emotional intelligence and the importance of soft skills for managers and teams.
9. Discuss the factors that make an effective team and also discuss the types of teams with relevant
Tuckman model application.
10. Critically analyse and evaluate the relevance of team development theories in context of organisational
behaviour concepts and philosophies that influence behaviour in the work place.
11. Apply concepts and philosophies of organisational behaviour within an organisational context and a
given business situation :
Business Situation
HNC/HND Business 3
The senior manager assigns a task to planning of increase the level of sales for every three months. The
sales are of your chosen organization are decreasing day by day which a matter of concern for senior
management. Also there are some conflicts arising between employees of organization.
1. A conflict between marketing and accounts department of your chosen organization regarding the
budget of marketing department.
2. Moreover, in office of your chosen organization, there is a cultural issue prevailing that there are two
communities of foreigners and Pakistani. Issue has risen from the female colleague of Pakistani Community
that foreigners have an open culture of greeting to female employees with handshakes which is creating
unrest in the female employees belonging to Pakistani culture.
Requirement:
Based on the above situation you need to apply role of leader/ manager in achieving the senior manager task
of increasing sales after every three months by considering these cultural and behavirol issues
For this purpose you need to mention path goal theory of leadership by applying and resolving situational
and contingency resistance and barriers which your chosen organization is currently facing (e.g
interdepartmental conflict, cultural issues, competition, economic and health issues related to your product.)
12. Explore and evaluate how concepts and philosophies of OB inform and influence behaviour in both a
positive and negative way.
HNC/HND Business 4
organisation’s culture, politics culture, politics and power of an politics, power and motivation
and power influence individual organisation can influence that enables teams and
and team behaviour and individual and team behaviour organisations to succeed
performance. and performance. providing justified
recommendations.
LO2 Evaluate how to motivate individuals and teams to achieve a
goal
P2 Evaluate how content and M2 Critically evaluate how to
process theories of motivation influence the behaviour of others
and motivational techniques through the effective application
enable effective achievement of of behavioural motivational
goals in an organisational context. theories, concepts and models.
LO3 Demonstrate an understanding of how to cooperate effectively LO3 & 4
with others D2 Critically analyse and
P3 Explain what makes an M3 Analyse relevant team and evaluate the relevance of team
effective team as opposed to an group development theories to development theories in context
ineffective team. support the development of of organisational behaviour
dynamic cooperation. concepts and philosophies that
influence behaviour in the work
LO4 Apply concepts and philosophies of organisational behaviour to place.
a given business situation
P4 Apply concepts and M4 Explore and evaluate how
philosophies of organisational concepts and philosophies of OB
behaviour within an inform and influence behaviour in
organisational context and a given both a positive and negative way.
business situation.
HNC/HND Business 5