APPOINTMENT SETTING SCRIPT

Hi this is (agent name) calling from the Reservation Center, how are you?

That’s good. Before I go any farther, I’m going to let you know that this call is being recorded for
training purposes.

The purpose of this call is to introduce you to Serenity Time.

Have you heard of them before?

Okay thanks for sharing that.

As we are all aware most of the world is on some kind of lockdown. For this reason Serenity Time
has changed the entire way that they are reaching the public.

Serenity Time has authorized us to offer you amazing gifts for an hour of your time in the comfort of
your own home.

Let me explain what I mean by that.

We would like you to set aside an hour undisturbed in front of a computer. They will be doing an
interactive presentation with you one on one with one of their agents.

The only thing required is the computer and it may be wise to have a pen and paper in case there’s
anything you want to take notes on.

We would of course like you to have your phone handy in case the sound on either of the computers
becomes an issue.

With the Covid 19 issue still going on, we want our clients safe. As I shared, we are setting
presentation times for our client Serenity Time What you will be required to have is a computer and
a phone handy. You will be called before the presentation and given an access code so that you
and your spouse can screen share with the presenter.

The presentation will be interactive and entertaining.

You haven’t asked about the gifts for your time. Would you be more inclined to want 2AT + 3/2 acc Or
would XXX be more appealing?)

We also have a, b, or c. T

he choice of the gift is entirely up to you.

Which are you more inclined to take?

Let me assure you that you’re not obligated to purchase anything. We simply hope you will decide to
use them for your future travel needs.

Now, (CLIENT NAME) your complimentary vacation is good for one full year
Now to qualify, you must be married or co-habitating, and both you and your spouse/significant other
must be at least 28 years of age and have a combined household income of at least $65,000 a year.

(CLIENT NAME) when you come to pick up your vacation certificate, you will be required to attend a
60-minute travel club presentation explaining the advantages of using their programs and services to
satisfy your vacation and travel needs. Think of them as a vacation superstore, which provides
individuals with the ability to travel to places previously not affordable. . You do not have to purchase
anything to receive your gift, all that is asked is that you attend the presentation and promise to
consider them in the future for your travel needs. As a matter of fact, I am so confident that you’ll like
what they have to offer, that whether you decide to use their services or not, the vacation is still yours
just for listening.

My first available appointment is (DAY< DATE at TIME) o’clock. Does that work for you?

Great!

My name is ______________________ and I can be reached at________________ if you have any

questions.

Have a great day ☺