12 March 2020

The Building Management

RCBC Tower
Makati City

Attn: (Contact Person)

We write to you regarding our current store operational situation.

COVID 19. As of this writing, the World Health Organization has declared this COVID 19 virus
outbreak a PANDEMIC (CNN Philippines). Government measures and media coverage of this
pandemic has been massive, severely and negatively affecting foot traffic and daily sales in our
store. Though we do not subscribe to nor support fake news, we cannot say the same for
everybody else; government action, media coverage and complicated by fake news has created
panic and fear among the general public, rendering our area a virtual ghost town. Our foot
traffic dropped by 15% compared last month. We are projecting further drops in the days to
come. Please see attached photos taken recently of the empty store and mall hallways.

We believe the mall management is coming up with plans to counter this situation, but
immediate action and assistance is needed in the interim duration of the negative effects.

We therefore request your good office to grant us a monthly discount of 30% on our current
lease to assist our continued store operation.

We believe we are a good, compliant and prompt-paying tenant over the years, and would like
to continue this healthy business relationship moving forward, with your assistance and
support.

We would appreciate your response to this request at the soonest possible time to allow us
inform our staff, suppliers and partners to adjust accordingly.

We hope and pray that together we weather and persevere this pandemic and emerge stronger
than before.

Wishing you strength in faith and the best of health.

Noted by:

Ross Paul Gorriceta

Branch Manager Managing Director
RCBC Branch
Tsokonut
Tsoko Food Group