Professional Documents
Culture Documents
INTRODUCTION
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INTRODUCTION:
A close observation of Employees reveals that they are complex beings i.e., a)
Physiological b) Psychologicalc) Sociological and d) Ethical beings. The Physical and
Mental attributes of human resources are highly pertinent to Organizational
performance and productivity. It is important to note that the Employee in an
Organization are not to be viewed as static individuals since quantity as well as quality
of Human Resources are modified by such environmental factors as Education,
Training, Development etc.. If Human factors are properly utilized it may even prove a
dynamic motivating force for running an organization other-wise it becomes Passive and
Destructive force. The Modern HR-Practices is concerned not only to provide able and
willing work-force to attain employer goals but also with the employee fulfillment of
Economic, Social and Psychological needs and with general Society which demands
contribution of minimization of socio-economic evils and maximization of social and
economic welfare of its members particularly the deprived and weaker sections.
EMPLOYEE-WELFARE:
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OBJECTIVE’S:
The important objectives of Employee-Welfare are:
(1) To create and improve sound industrial relations.
(2) To boast up employee morale.
(3) To motivate the employees by identifying and satisfying their unsatisfied
needs.
(4) To provide qualitative work environment and work life.
(5) To provide security to the employees against social risks like old age benefits
and maternity benefits.
(6) To protect the health of the employees and to provide safety to the
employee’s againstaccidents.
(7) To promote employee’s welfare measures like recreation facilities.
(8) To create a senses of belongingness among employees and to retain them.
(9) To meet requirement of various legislations relating to fringe benefits.
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SCOPE:
The term “Employee welfare” covers bonus, social security measures, retirement
benefits like provident fund, gratuity, pension, workmen’s compensation, housing,
medical, canteen, co-operative credit, consumer stores, educational facilities,
recreational facilities, financial advice and so on. Thus, Employee welfare cover a
number of employee services and facilities provided by an employer to his employer to
his employees and in some cases to their family members also. Welfare of employee
and his family members is an effective advertising and also a method of buying the
gratitude and loyalty of employees. But, while some employers provide these services
over and above the legal requirements to make effective use of their work force, some
restrict themselves to those benefits which are legally required.
Managements motivate the employees to work efficiently and contribute their
human resources to a maximum extent. Individuals enhance their contributions in order
to achieve organizational goals. Achievement of organizational objectives enables the
managements to provide more benefits and rewards to the employees. These in turn
help to achievement of individual objectives.
In addition to welfare benefits, managements provide different types of non-
monetary rewards. These non-monetary rewards include:
(i)Treats cover free lunches, festival bashes, coffee breaks, picnics, dinner with
theboss, dinner for the family, birthday treats.
(ii)Knick-Knacks cover desk accessories, company watches, tie-pins, broaches,
diaries/planners, calendars, wallets and T-shirts.
(iii) Awards include trophies, plaques, citations, certificates, scrolls, and letters of
appreciation.
(iv) Social Acknowledgement includes informal recognition, recognition at office
get-together, socialization of advice, suggestions etc.
(v) Office Environment cover redecoration, flexible hours etc.
(vi) Tokens covers movie tickets, vacation trips, early time-offs etc.
(vii) On-the job rewards include increased responsibility, job rotation, training etc.
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NEED FOR EXTENDING EMPLOPYEE WELFARE MEASURES:
During the worldwar-II certain non-monetary benefits were extended to
employees asmeans of neutralizing the effect of inflationary condition. These benefits
which includehousing, health, education, recreation, credit, canteen, etc., have been
increased from timeto time as a result of these demands and pressures from trade
unions. It has beenrecognized that these benefits help employees in meeting some of
their life’s contingenciesand to meet the social obligations of employers.
Most of the organizations have been extending the benefits of their employees,
year afteryear for the following reasons:
(i) Employee’s Demand’s: Employees demand more and varied types of
benefits rather than pay hike because of reduction in tax burden on the part of
employees and in view of the galloping price index and cost of living.
(ii) Trade Union’s Demands: Trade Unions compete with each other for
getting more and anew variety of fringed benefits to their members such as life-
insurance, beauty clinics. If one union succeeds in getting one benefit, the other union
persuades management to provide a new model fringe. Thus, the competition among
trade unions within an organization results in more and varied benefits.
(iii) Employer’s Preference: Employers prefer fringe benefits to pay hike, as
fringe benefits motivate the employees for better contribution to the organization. It
improves morale and works as an effective advertisement.
(iv) As a Social Security: Social Security is a security that society furnishes
through appropriate organization against certain risks to which its members are
exposed. These risks are contingencies of life like accidents and occupational diseases.
Employer has to provide various benefits like safety measures, compensation in case of
involvement of workers in accidents, medical facilities etc., with a view to provide
security to his employee’s against various contingencies.
(v) To Improve Human Relations: Human Relations are maintained when
the employees are satisfied economically, socially and psychologically. Fringe benefits
satisfy the workers economic, social and psychological needs. Consumer stores, credit
facilities, canteen, recreational facilities etc., satisfy the workers social needs, where-as
retirement benefits satisfy some of the psychological problems about the post-
retirement life. However, most of the benefits minimize economic problems of the
employee. Thus, fringe benefits improve Human Relations.
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IMPORTANCE OF THE STUDY:
SOCIAL SECURITY:
The wages paid to the employees, particularly of the lower level may not be
sufficient to meet their needs like medical, children education, maternity needs of
women employees and employee’s and employee wives etc. Therefore, Governments
of many Governments of various countries insist the employers to provide the security
to their employees against the social evils. In addition, Governments also provide social
security measures to the people.
MEANING:
According to Lord Beveridge, social security, “is an attack on five giants viz.,
want, disease, ignorance, squalor and idleness.’ This concept is related to social justice
and equality. ILO (International Labor Organization) defines social security as, “the
security that society furnishes, through appropriate organization against certain risks to
which its members are exposed …. Social security is designed to prevent and cure
disease, to support when people are unable to earn and restore to gainful employment.
EVOLUTION:
There are two main aspects social security viz., social assistance and social
insurance. ILO defines SOCIAL ASSISTANCE as, “a service or scheme which provides
benefits to persons of small means as of right in amount sufficient to meet minimum
standards of need and financed from taxation upon it. Thus, social assistance is the
obligation of the community or the Government.
SOCIAL INSURANCE:
Beveridge defines social insurance as, “The giving in return for contribution,
benefits up to subsistence level, as of right and without means-tests, so that an
individual may build freely upon it. Thus social insurance implies that it is compulsory.
METHODOLOGY:
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Methodology is a systematic procedure of collecting information in order to analyze and
verify a phenomenon. The collection of information is done through two principle
sources. They are:
1. Primary Data.
2. Secondary Data.
Primary data are information collected or generated by the researcher for the purpose of
the project immediately of hand and for the purpose of knowing opinions, personal
qualities, attitudes, etc.,
Secondary data refer to the information that has been collected by some-one other than
a research for purposes other than those involved in the research project hand.
Research Design.
The research design in this study will be descriptive research. The study seeks to
develop more insight into the subject and explore the facts.
Sample Design.
The type of sampling technique adopted in the study is random sampling. The
data is collected by means of a structured questionnaire consisting of 15
questions.
LIMITATIONS:
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It is only study of collected data through questionnaires and interim reports of
the company.
The Study is based on Descriptive research method.
The finding of the study can be applied to comparable organization with similar
characteristics and situation only.
The views and opinions of sample respondents may not represent the universe.
Due to time constraints the sample size is small which may not be able to
reflecttrue picture in some cases.
The questions that are prepared for the study are limited, which may not cover
the entire subject proposed.
Different people may interpret the same analysis in different ways.
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CHAPTER – II
PROFILE OF THE ORGANIZATION
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ORIGIN OF SCCL:
The Singareni Collieries Company Limited is the oldest public sector company
in India, carrying the coalmining activities in the Godavari valley of Andhra Pradesh
and catering to the needs of consumers in southern India.
The Origin of SCCL may be traced back to the year 1871, where the coal was
first discovered in the Nizam state at “YELLANDU”. In those days pilgrims going to
“Bhadrachalam” used to travel by road. After getting down at “YELLANDU” railway
station man of the pilgrims used to cook their food with firewood in the vicinity of the
railway station before continuing their journey.
One such party arranged the fire place for cooking by lighting the firewood
between them. They observed that the stones were also burning sending out heat even
after the firewood was consumed. Based on their Companies act as a public limited
company with the name “THE SINGARENI COLLIERIES COMPANY LIMITED”, after
the name of the village “SINGARENI” near Yellandu.
Thus, the Singareni Collieries Company Limited has the distinction of being the
first Government owned Coal Company in India.
After the need for massive investment and expansion of coal sector was felt,
following the oil crisis, the Government of India stepped up investment in SCCL. The
quity capital is shared in the ration 51:49 between Governments of Andhra Pradesh and
Government of India. The assistance is by tripartite agreements between SCCL.,
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Government of Andhra Pradesh. The present Managing Director of SCCL is Sri S.
Narasinga Rao, I.A.S., and production for 2011-2012 is 504.25 lakh tones.
INDUSTRIAL PROFILE
In a developing economy like India, coal mining industry occupies a vital place
because coal is the basic input for power and fuel to many basic and important
industries like power house, iron, steel, railways, shipping and construction industries
etc., in addition other industries like cement, fertilizers, chemicals, paper industries are
the main consumers of coal for their major input as fuel OR energy requirement in
process. Despite the development of alternate fuel sources like Electricity, petrol and
solar energy, coal continue to be major fuel material in any country.
During the last ten years the coal production in India is increased from 186
Million tones in 1990-1991 to 289 Million tones in 1990-2000 by registering growth of
5% in India, coal-producing companies are in public sector and they are under the direct
administration of the ministry of coal.
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Coal India Limited has headquarters at Kolkatta is the holding company with seven
producing subsidiaries and planning and design subsidiary VIZ.
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(Source: Contributed by Exploration Dept as received from G.S.I.,Hyd)
The Union Coal Minister, Mr.Dasari Narayana Rao, has informed the Rajya
Sabha that as per the latest estimates 2,47,846.85 million tone (mt) of coal are available
up to a depth of 1,200 meters in the country and would last for 243 years. In written
reply to the upper house, Murray said the all-India coal production in 2004-2005 was
382.14 mt. He said the sustainability of coal reserves in the country was derived from
available proven reserves and present production rate and was typically defined by
reserves to production ratio. The all-India coal demand in 2005-06 as finalized by the
planning Commision is 445.65mt and the requirement of lignite for Neyveli lignite
Corporation;s (NLC) operation is 20.4 mt for 2005-06.
(Source: The Indian Mining & Engineering Journal, Sep 2005, P-7)
MISSION OF SCCL:
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SINGARENI AT A GLANCE:
(2) Adilabad
(3) Karimnagar
(4) Warangal
Dist. Khammam,
TECHNOLOGIES USED:
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While historically technology has been a critical factor in SCCL’s ability to reduce
environment impacts and occupational hazards, the need to constantly increase
productivity and cut costs has demand that the company goes in for phased
mechanization and adapts state of the art technologies.
In 2002, Surface Miner Technology which not only facilities cost education but
also contributed to eco friendly miring was introduction for the first time. Long wall
technology in Under Ground Mining in 1983 and also Blasting Gallery (BG) Technology
in 1989 were other notable introductions. Today, with 4 Long wall Panels and 5 BG
Panels working in the company, mechanization of Under Ground Mines is being
planned with state of the art technologies like Continuous Miner and Punch Long wall.
Already the mechanization of Under Ground Mining has seen the commissioning of 104
side Discharge Loaders and 37 Load Haul Dumpers that have enhanced safety and
productivity during the last four years. Other innovations in under Ground Mines are 35
man-riding systems (chairlift and railcar) that have improved transportation inside the
mines.
Technologies are being used a t present is as below:
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Crushing Dragline.
Hand section
Continuous Miner
Road Header
LOCATIONS:
The SCCL gets coal from Western Coal fields during strike period.
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DETAILS OF LOCATION OF VARIOUS UNITS:
SCCL operates 51 mines including 15 open cost mines in operating areas in the
state of Andhra Pradesh area UG mines, OC mines, total and District.
No. of mines
UG OC TOTAL
Kothagudam 2 2 4 Khammam
Yellandu 1 2 3 Khammam
Manugun 1 1 2 Khammam
KGM Reglon 4 5 9
Bellampalli 1 3 4 Adilabad
Mandamarri 7 - 7 Adilabad
Srirampur 8 2 10 Adilabad
BPA. Reglon 16 5 21
Ramagundam 5 1 6 Karimnagar
-1
Ramagundam 4 1 5 Karimnagar
-2
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Ramagundam 2 2 4 Karimnagar
-3
Bhupalapalli 5 1 6 Warangal
RGM.Reglon 16 5 20
Total SCCL 36 15 51
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è Plan and attain production level to sustain a consistment
14. Introduction of input crushing & conveying Technology Open Cast 1994
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19. All time record production of 30.811 million tones 2001
ORGANIZATION STRUCTURE:
The overall authority for the management of the SCCL, invested with the Board
of Directors, which lays down the general policies of the company. The Board of SCCL
comprises of 10 Directors including the Chairman and managing Director, who is the
Chief executive of the Singareni Collieries Company Limited. The Government of
Andhra Pradesh appoints him. He is a full time employee of the Company. 5 functional
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Directors via assist him Director (Operation), Director (Planning & Projects), Director
(Finance ), Director (Personal, Welfare & Administration ), Director (Engg)
CUSTOMER SATISFACTION:
The complaints from customers generally relate to short receipt and supple of
lower grades coal. In order to improve the customer satisfaction, the following stone
have been taken.
(a) Wherever joint sampling arrangements with customers are in vague coal
samples are collected and analyzed as per the mutually agreed terms with
them. Incase of other customers, the determination of quality is done as per
the guidelines given by the Coal Controller. In case of the customers entered
into Fuel Supply Agreement (FSAS), the sample collection and analysis is
done as per the terms of FSAS. In case of customers not executed FSAS.
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The procedure prescribed by the BIS is being followed for sample collection
as well an analysis.
(b) Measures like picking of shale / stone at all transfer / loading points. Selective
mining etc., are being taken for improving coal quality.
(c) Agreements for separate loading of coal and stone by filtering the same at the
face itself were made.
(d) 3 Weigh bridges for road and 12 weighbridges for rail transport of coal were
added during the year to ensure proper weigh mint.
COMPUTE RISACTION:
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CHAPTER – III
THEORETICAL ANALYSIS
INTRODUCTION:
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The corporate Personnel Department is functioning under the overall control and
guidance of Director (PA&W) with GM (Personnel) as Head of the Department. There
are Five Wings in Corporate Personnel Department which are under the charge a senior
officer namely, Industrial Relations, Personnel Management, Recruitment, Welfare and
Executive Establishment. The G.M (Personnel) will oversee and coordinate the
functioning in each wing.
The Department is playing a key role in streaming industrial relations, personnel
policies and in implementing all the measure being initiated by the Management as part
of bringing about reforms in the company in the changed scenario in Coal Industry. This
process entails involving constant communication with workmen and dealing with
unions in a fair and transparent manner with a view to make them agree to the
proposed measures. All efforts are made for timely implementation of the agreed items
in the past settlements so as to avoid usual complaints from the unions of non-
implementation of agreed items. All the policies relating to promotions/transfers,
upgradations, punitive actions are carried out in a transparent manner so as to create
credibility of the management in the perception of the workmen. Constantly efforts are
being made to improve the existing systems so as to keep pace with the changes by
focusing on key result areas like improving discipline among workmen, minimizing flash
strikes, taking action against chronic absentees who are not contributing to the growth
of the Company, improving work culture, etc.
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awareness about the activities of the Company among the workmen and their
families so that there will be positive attitudinal change.
(iii) The Welfare Wing will also organize Scouts and Guides activities through
“Singareni Collieries District Association, Khammam” by involving the children
studying in Company schools and also in other schools in coalfield areas.
(iv) The Welfare Wing also undertakes processing of applications of the children of
the employees for sanction of merit scholarships @ Rs.10,000/- per year for
admission of their children in Medicine and Engineering courses through
Competitive Entrance Exams.
(a) Housing:
SCCL provides quarter facilities to its employees in the surrounding areas of the
operational activities constructed and well infrastructed in peaceful environments and
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nearer to the factories, offices. It provides free electricity supply, water facility to the
houses. The colonies have well defined infrastructure consists of parks, playgrounds.
As on 30-04-2012 there are 50,018 quarters existing in all the areas of the
company. The housing satisfaction is 76.53%.
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now, the following educational institutions are serving the educational needs of
children/grand children of employees/Ex-employees of SCCL, local and surrounding
habitants as a CSR (Corporate Social Responsibility).
a) No. of High Schools and Upper Primary Schools : 11
Run by S.C. Educational Society
b) No. of Degree Colleges (Women) : 01
c) No. of Junior Colleges (Women) : 01
d) No. of Polytechnic college : 01
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employee/Executive cadre) is being sanctioned from the year 1988 in the event of he or
she securing admission in the engineering and medical courses by getting a rank below
2000 in the EAMCET/IIT for a period of 4/5 years.
No. of students being granted scholarship year-wise is given here under:
Year No. of Students awarded Scholarships
1998-99 14
1999-00 12
2000-01 22
2001-02 22
2002-03 22
2003-04 20
2004-05 36
2005-06 27
2006-07 28
2007-08 30
2008-09 26
2009-10 26
2010-11 46
2011-12 21
Total 352
In addition to the above merit scholarships, from the year 2004-05, 12 additional
merit scholarships (6 engineering and 6 medicine) are sanctioned to the children of
NCWA employees on company level basis on the basis, of EAMCET examination. The
selection for these 12 additional scholarships would be made from among the qualified
candidates (EAMCET ranks being below 2000) after the selection of candidates at the
rate of 2 per Area has been completed, in each academic year.
Further, it is also approved to award a scholarships of Rs.6000/- per annum to
any children of employees (NCWA/Executives) who will be securing admission in any
course in Indian Institute of Management as a token of recognition. This has been in
operation from the academic year 2004-05.
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Approval was accorded for awarding of 2 merit scholarship @ Rs.6000/- per year
to the children of employees to those who got admission into BITS-Pilani through
BITSAT from 2005-06 onwards.
The merit scholarship amount is enhanced from Rs.6,000/- to Rs.10,000/- and is
applicable from the academic year 2010-11 only and the earlier sanction Scholarships
will be continued to be paid Rs.6000/- per annum per student for remaining academic
years.
It is also decided to allocate left over slots in any category due to non-availability
of eligible candidates to other categories of the some stream (Medical of Engineering as
the case may be) in the first instance and if any left over slots in any stream are still
existing after adjusting among other categories of the same stream, they will be
allocated to other stream as per the guidelines of the Circular No.
CRP/PER/WEL/MS/1926, dtd.28-07-2010 in in-order to fully utilize the sanctioned
amount towards Scholarships and to cover the optimum number of candidates in the
ambit of awarding Merit Scholarships.
50% Fee reimbursement of fee to SSC students who secured 500 and more
marks in SSC Examinations
Merit Scholarship for SCCL Employees students:
A Scheme was designed to the children of certain categories of Employees who
passed SSC examination with 500 and more marks and studied in the Singareni
Schools. They are eligible for 50% of tuition and Hostel fee reimbursement subject to
their admission in the Corporate Colleges. The Scheme is implemented from the
academic year 2007-08. 85 children of SCCL employees have been given 50% fee
reimbursement up to the Academic year 2010-11.
Financial Assistance to the children of SCCL employees who qualify for UPSC Main Exams:
In order the employees children for excelling in Civil Services Examination, a
scheme were formulated for extending the financial assistance as a welfare measure
from the year 2004. The candidate who qualifies in main examination will be considered
for awarding financial assistance @ Rs.12,000, Rs.8,000, and Rs.4000/- as the case
may be, for the children of workmen (06 no’s)/Supervisory staff (03 no’s)/Executives (01
no.) respectively as per order of merit. Further the said scheme is effective from 2005
onwards on the same guidelines.
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Free VTC Training to Project Affected Persons:
The Management of SCCL extended the following concessions/facilities to
Project Affected Persons over and above R&R (Rule of Reservation) packages for their
employment under various Contractors.
1. To extend VTC Coaching free of cost.
2. Rs.100/- only to be collected for Initial Medical Examination instead of RS.500/-
to the Project Affected Persons.
The SCCL has extended clinical assistance from Ramakrishnapur area hospital
to the SRKM College of Nursing, Mancherial. In consideration of the same SRKM
College have extended 50% of management quota seats to the employee children from
the academic year 2008-09 in the BSC (Nursing) course offered by them. The above
seats will be allocated under Rule of Reservation among the employee children who
pursue BSC (Nursing) course from the above college.
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Credit Societies would also accept the deposits from the member employees. Further,
the maximum amount of loan may varies from one Cooperative Society to another
Cooperative Society as per their discretion.
(d) Canteens:
50 canteens are maintained by the management at the mines and departments
which offer a healthy, Vitamin enriched, and delicious food items to the employees of
SCCL at subsidised prices.
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the Sports & Games being conducted on All India basis under the banner of “CIL Inter
Company Tournaments”.
For the year 2011-12 Annual Sports Budget an amount of Rs.127.56 Lakhs has
been sanctioned (Rs.60.75 Lakhs for purchase of Sports &game materials and
conducting of different level Sports to employees and their children and Rs.66.81 Lakhs
for TA & Da expenditure for Sports persons attending various Tournaments).
In-house tournaments among the Mines/Departments have been conducted in
the following events.
Football Hockey
Cricket Volley ball
Kabaddi Athletics (Men &Women)
Shuttle Badminton Table Tennis
Lawn Tennis Carom’s (Men &Women)
Chess Cultural
Ball Badmintons Basket Ball
Body Building, weight Lifting, Swimming For Men
Power Lifting
Throw Ball/Shuttle/Tennicoit
Tournaments have been conducted to employees under the WPS & GA at
following levels.
Tournament level
Regional level (with in Region)
Company level (among three Regions)
Coaching camps were organized to the players selected to represent SCCL
teams in CIL Inter Company Tournaments.
The company has also been encouraging the employees to participate in the
Inter District, State Level Tournaments conducted by Sports Authority of Andhra
Pradesh (SAAP). The players from the Company have also participated in the
National/International level Meets and won the medals.
SCCL is also encouraging the workmen and their children to participate in the
sports and games events to keep up better health, leading to personality development.
SCCL teams are being sent to participate in All India Coal Fields tournaments. The play
grounds available for SCCL are below:
No. of Play Grounds : 08
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No. of Stadiums : 10
No. of Swimming Pools : 17
Summer Coaching camps were conducted for Employees children at 11 Areas in
11-events for a period of 30 days from 1 st to 30th May, 2011. An amount of Rs.3.30
Lakhs was spent for the above camp.
Further, during December of every year Traditional Games like Kabaddi, Tug-of-
War Volleyball etc. are being organized in 100 Units to promote the sporting among the
employees.
As a part of Corporate Social Responsibility Sports & Games are conducted to
the physically and mentally challenged persons in all he areas on 3 rd December of every
year i.e., International Disabled Day.
Special Sports & Games events are being conducted to women Employees &
Wives of the Employees during the Annual days at all Areas.
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2). Mine Sadassu: On 15th and last day of the month from 04:00 PM to 05:30
PM to be continued by the Manager and all the executives with workmen and family
members.
3). Sadassu in Departments: On 15th and last day of the month from 04:00
PM to 05:30 PM by the HODs and executives with workmen and family members.
4). Cultural Programmes:The Area Communication Cell to organize cultural
programme in the colonies on 20th of Every month for about 1 to 11/2 hour starting from
06:30 PM.
5). Weekly Press Meet.
MANA TV:
To further have effective communication among the Singarenian’s Mana
Singareni programs in MANA TV Channel was launched to telecast the programmes all
over the Collieries in Live from 01-05-2006 by our C&MD. In this program Safety,
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Welfare, Industrial Relations, Employees Wife’s Association (SEWA) etc., are
telecasted in Live and Officials talk to the Singarenian’s callers and clarify the doubts.
This Programme is telecasted from 11:00 am to 12:00 Noon every Sunday.
DOORADARSHAN (Saptagiri) CHANNEL:
Still to bring more awareness in the general public in addition Singarenian’s
throughout the country, telecasting through DOORADARSHAN (Saptagiri) CHANNEL
under the caption “Singareni Sravanthi” was launched with effect from 16-01-2011.
The programme will be telecast from 10:30 am to 11:00 am every Sunday.
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(k) COACHING CAMPAIGNS FOR CHILDREN OF EMPLOYEES/EX-
EMPLOYEES FOR POLICE/ARMY RECRUITMENTS:
In order to help the unemployed childrenof our employees/ex-employees and
also the unemployed youth in the vicinity of coal field area, the SCCL is organizing free
coaching camps to the willing persons to enable them to participate in the Army &
Police recruitments. The unemployed children who are given training in the coaching
camps are being paid to & fro train fares from coal field area to the place of selection
and other miscellaneous expenditure incurred for their stay at the place of selection.
9,172 Candidates trained in Singareni Seva Samithi (SSS) for selection of Army,
Para Military forces up to 31st March.
(L) MISCELLANEOUS:
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Gratuity, FBIS (Death) Claim, Janatha Personal Accident Insurance Scheme, and
Refund of FBIS Accumulations.
(a) Insurance Schemes:
Name of the Scheme Premium Payable Sum Assured
JPAIS Rs.264/- for 2years 1,00,000
FBIS Rs.10/- p.m per employee 10,000
Group Insurance Rs.200/- per month 1,00,000
Group Service linked Rs.100/- per month 1,00,000
Insurance Scheme Rs.65/- per month 65,000
Rs.60/- per month 60,000
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The management of SCCL has constituted Area Terminal Benefits (ATB) Cell
in each Area to process all types of terminal benefits in the form of a single window for
speedy settlement of Claims on receiving intimation about superannuation/leaving
company’s service or due to various other reasons in respect of an employee. The
following terminal benefits can be processed by ATB Cell at the Area Level as per the
Circular No. CRP/PER/WEL/ATB/3565, dated 05.10.2002.
1. Coal Mines Provident Fund.
2. Coal Mines Pension Scheme.
3. Gratuity.
4. FBIS (Death) Claim.
5. Refund of FBIS Accumulations.
6. Group Insurance Scheme.
7. Janatha Personal Accident Insurance Scheme.
The ATB cell at each Area consists of one P.M /Dy PM/Sr. PO and an officer
from F&A Dept., and assisted with two clerical staff. The Terminal Benefits Cell will
function under the charge of Head of the Area Personnel Dept., and process all terminal
benefits in the form of a single window for speedy settlement of all the terminal benefits.
A Committee with Four Officers has been constituted in Corporate Area to curb
the excessive inflow of CMPF Loan applications.
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In case of any disaster or any other mine accidents, where there is any special
announcement for paying relief from SCCL’s fund, in that case, the amount of Special
relief/Ex-gratia shall be the difference between the announced amount and Rs.5.00
Lakhs. In any case the amount of Special relief/Ex-gratia paid by SCCL shall be limited
to Rs.5.00 lakhs only.
(f) Group Gratuity Scheme with LIC of India:
This Scheme is effective from 11.12.2003 and covers both Executives and non-
executives and covers trainees irregular grade and other employees who are covered
under the Gratuity rules of the company.
Gratuity will be paid by LIC of India to employee/nominee for the period of
service rendered by the employee as per the existing rules and limits.
In addition, in case of unfortunate death of the employee, LIC would also pay
gratuity for the service of the employee would have rendered until retirement had he
been alive.
In accordance with the NCWA-VIII the maximum amount of Gratuity payable to
an employee has been enhanced to Rs.10,00,000/- with effect from 01-01-2007.
(g) Ex-gratia:
An amount of Rs.45,000/- as ex-gratia w.e.f. 01.01.2009 is being paid to the
bereaved family of the workmen died in mine accidents in accordance with the provision
of National Coal Wage Agreement.
(h) Matching Grant:
Management is giving matching grant subject to a maximum of Rs.1,00,000/-
(w.e.f 01.07.2004) in case of death of a workman due to Mine Accident while in service,
Rs.75,000/- in case of death due to natural cause while on duty subject to various
conditions and Rs.5,000/- in case of death due to other than above two causes provided
his co-workers do not resort to sympathetic strike and contribute their donation for the
welfare of the bereaved family.
Page 39
CHAPTER – IV
Page 40
DATA ANALYSIS AND INTERPRETATION
Total Respondent’s: 50
Sl. No. Options No. of Respondents Percentage
01. Fully Satisfied 10 20%
02. Satisfied 35 70%
03. Not Satisfied 5 10%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 41
welfare-amenities.
100%
90%
80%
70%
60%
50%
40% 70%
30%
20% 20%
10% 10%
0%
Fully Satisfied Satisfied Not Satisfied
Interpretation: This explains that majority of the Employees in the organization are
Satisfied with the welfare-amenities and very few employees are fully satisfied and
notsatisfied with the welfare-amenities.
Total Respondents: 50
Sl. No. Options No. of respondents Percentage
1. Fully Satisfied 9 18%
2. Satisfied 33 66%
3. Not Satisfied 8 16%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 42
Medical facilities.
100%
90%
80%
70%
60%
50%
40% 66%
30%
20%
18% 16%
10%
0%
Fully Satisfied Satisfied Not Satisfied
Total Respondents: 50
S.no Type of response No. of Respondents Percentage
1. Yes 21 42%
2. No 29 58%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 43
Residential Quarter Facilities.
100%
90%
80%
70%
60%
50%
40% 58%
30% 42%
20%
10%
0%
Yes No
Total Respondents: 50
S.no Type of response No. of respondents Percentage
1. Yes 37 74%
2. No 13 26%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 44
Drinking water suplly.
100%
90%
80%
70%
60%
50%
74%
40%
30%
20%
13%
10%
0%
Yes No
5. Are you satisfied with the Canteen Items and Facilities to be Hygienic and
Hygiene?
Total Respondents: 50
S.no Type of response No. of respondents Percentage
1. Fully Satisfied 5 10%
2. Satisfied 26 52%
3. Not Satisfied 19 38%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 45
Canteen Items and facilities.
100%
90%
80%
70%
60%
50%
40%
52%
30% 38%
20%
10% 10%
0%
Fully Satisfied Satisfied Not Satisfied
6. Are you satisfied with the Cleanliness and Disposal of Sewage of your
Colony?
Total Respondents: 50
S.no Type of response No. of respondents Percentage
1. Fully Satisfied 6 12%
2. Satisfied 35 70%
3. Not Satisfied 9 18%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 46
Cleaniness and Disposal Sewage of Colonies.
100%
90%
80%
70%
60%
50%
40% 70%
30%
20% 18%
12%
10%
0%
Fully Satisfied Satisfied Not Satisfied
7. Are you satisfied with the Recreational Parks around the surrounding
Environment of your Colony?
Total Respondents: 50
S.no Type of response No. of respondents Percentage
1. Fully Satisfied 9 18%
2. Satisfied 24 48%
3. Not Satisfied 17 34%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 47
Recreational Parks around surroundings.
100%
90%
80%
70%
60%
50%
40%
30% 48%
34%
20% 18%
10%
0%
Fully Satisfied Satisfied No Satisfied
8. Are you satisfied with the Shelters, Rest-rooms and Lunch rooms at your
work places?
Total Respondents: 50
S.no Type of response No. of respondents Percentage
1. Fully Satisfied 8 16%
2. Satisfied 13 23%
3. Not Satisfied 29 58%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 48
Sheltres, rest-rooms and Lunch-Rooms.
100%
90%
80%
70%
60%
50%
40% 58%
30%
20% 23%
16%
10%
0%
Fully Sagtisfied Satisfied Not Satisfied
9. Are you satisfied with the Coaching Camps being conducted for
Employees and Ex-Employee Children?
Total Respondents: 50
S.no Type of response No. of respondents Percentage
1. Fully Satisfied 9 18%
2. Satisfied 27 54%
3. Not Satisfied 14 28%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 49
Coaching Camps.
100%
90%
80%
70%
60%
50%
40%
54%
30%
20% 28%
18%
10%
0%
Fully Satisfied Not Satisfied
Satisfied
10. Are you satisfied with the Counseling process of your Organization to
identify and justify the needs of Employer and Employee?
Total Respondents: 50
Sl. No Type of response No. of respondents Percentage
1. Fully Satisfied 9 18%
2. Satisfied 24 48%
3. Not Satisfied 17 34%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 50
Counseling Process.
100%
90%
80%
70%
60%
50%
40%
30% 48%
34%
20% 18%
10%
0%
Fully Satisfied Satisfied Not Satisfied
11. Are you satisfied with the Recreational Club facilities to which you are
assigned?
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Fully Satisfied 6 12%
2. Satisfied 31 62%
3. Not Satisfied 13 26%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 51
Recreational Club facilities in SCCL.
100%
90%
80%
70%
60%
50%
40% 62%
30%
20% 26%
12%
10%
0%
Fully Satisfied Satisfied Not Satisfied
12. Are you satisfied with the Medical Camps on Health-Care Education and
Medical Check-ups?
Total Respondents:50
Sl. No Type of response No. of Respondents Percentage
1. Fully Satisfied 9 18%
2. Satisfied 31 62%
3. Not Satisfied 10 20%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 52
Medical Camps on Health -Care Education.
100%
90%
80%
70%
60%
50%
40% 62%
30%
20% 18% 20%
10%
0%
Fully Satisfied Satisfied Not Satisfied
13. Do you agree with that your Organization needs Techno-School Education
system?
Graphical Representation:
Page 53
Techno-School Education System.
100%
90%
80%
70%
60%
96%
50%
40%
30%
20%
10% 4%
0%
Yes No
Analysis: 96% of the respondents gave response to “YES” and 4% of the respondents
gave response to “NO”.
Interpretation: This explains that majority of the Employees agree that your
Organization needs Techno-School Education system.
14. Are you satisfied with the Women’s Welfare programmes like Singareni
Employees Wives Association (SEWA)?
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Fully Satisfied 10 20%
2. Satisfied 34 68%
3. Not Satisfied 6 12%
Total 20 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 54
Women's Welfare Programm's.
100%
90%
80%
70%
60%
50%
40% 68%
30%
20% 20%
12%
10%
0%
Fully Satisfied Satisfied Not Satisfied
15. Are you satisfied with the Communication policy in your Organization?
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Fully Satisfied 30 60%
2. Dis-Satisfied 8 16%
3. Can’t Say 12 24%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 55
Communication Policy in SCCL.
100%
90%
80%
70%
60%
50%
40% 60%
30%
20% 24%
16%
10%
0%
Fully Satisfied Satisfied Can't Say
Analysis: 60% of the respondents gave response to “Fully Satisfied”, 24% of the
respondents gave response to “Can’t Say” and 16% of the respondents gave response
to ‘Dis-Satisfied”.
Interpretation: This explains that majority of the Employees are “Fully Satisfied” with
the Communication Policy in your Organization.
16. Are you satisfied with the Accommodation facility during the stay at
referral Hospitals?
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Fully Satisfied 7 14%
2. Satisfied 24 48%
3. Not Satisfied 19 38%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 56
Accommodation facility at Referral Hospitals.
100%
90%
80%
70%
60%
50%
40%
30% 48%
38%
20%
14%
10%
0%
Fully Satisfied Satisfied Not Satisfied
17. Are you satisfied with the Technology up-gradation in Offices, Mines and
Hospitals?
Total Respondents: 50
Sl. No Type of response No. of Respondents Response
1. Fully Satisfied 11 22%
2. Satisfied 26 52%
3. Not Satisfied 13 26%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 57
Technology Up-gradation in SCCL.
100%
90%
80%
70%
60%
50%
40%
52%
30%
20% 22% 26%
10%
0%
Fully Satisfied Satisfied Not Satisfied
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Yes 50 100%
2. No 0 0%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 58
Welfare-amenities in SCCL to be improved.
100%
90%
80%
70%
60% 100%
50%
40%
30%
20%
0%
10%
0%
Yes No
Analysis: 100% of the respondents gave response to “Yes” and 0% of the respondents
gave response to “No”.
Interpretation: This explains that total Employees needs the existing “welfare-
amenities” needs to be improved.
19. Are you satisfied with the services at “Area Terminal Benefit Cell” (ATB)?
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Yes 47 94%
2. No 3 6%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 59
Services at "ATB" Cell in SCCL.
100%
90%
80%
70%
60%
94%
50%
40%
30%
20%
10% 6%
0%
Yes No
Analysis: 94% of the respondents gave response to “Yes” and 6% of the respondents
gave response to “No”.
Interpretation: This explains that majority of the Employees are satisfied with the
services at “Area Terminal Benefit Cell” (ATB).
20. Do you agree that the “Area Hospitals and Dispensaries” are fully
equipped?
Total Respondents: 50
Sl. No Type of response No. of Respondents Percentage
1. Yes 10 20%
2. NO 40 80%
Total 50 100%
SOURCE: Compiled from the questionnaire data.
Graphical Representation:
Page 60
Equipment to Area Hospitals and Dispensaries.
100%
90%
80%
70%
60%
50% 80%
40%
30%
20% 20%
10%
0%
Yes No
Analysis: 20% of the respondents gave response to “Yes” and 80% of the respondents
gave response to “No”.
Interpretation: This explains that majority of the Employees dis-agrees that the Area
Hospitals and Dispensaries are fully equipped.
Page 61
CHAPTER – V
FINDINGS AND SUGGESTIONS
Page 62
FINDINGS:
Page 63
SUGGESTIONS:
1. Techno-School Education system is to be introduced to the children of the
Employees in-order to standardize the abilities and Communication skills
required to this Competitive world of Survival.
2. Provision of Own-house to the Retired NCWA Employees in recognition of their
valuable service to your Organization.
3. Singareni Collieries being the Strategic and leading coal producer in Andhra
Pradesh Should have a Medical College and Management Colleges as a part of
welfare and Corporate Social Responsibility.
4. Instead of supplying Under-ground water to the Residential Quarters, Hospitals
and Offices for drinking purpose it is good to supply the water from Godavari
River which is 40 kms from Kothaguem.
5. The Residential Quarters are to be fully furnished.
Page 64
QUESTIONNAIRE
Page 65
QUESTIONNAIRE
Name :
Place of work :
Designation :
Male/Fe-male : signature.
1. Are you satisfied with the Welfare amenities provided by your Organization?
(a) Fully Satisfied. (b) Satisfied. (c)Not Satisfied. [ ]
2. Are you satisfied with the Medical facilities provided by your Organization?
(a) Fully Satisfied (b) Satisfied (c) Satisfied. [ ]
3. Is the Residential Quarter provided to you is well Infra-structured?
(a) Yes. (b)No [ ]
4. Is the Drinking Water supplied to your residential quarter is Potable?
(a) Yes. (b) No. [ ]
5. Are you satisfied with the Canteen Items and Facilities to be Hygienic and Hygiene?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
6. Are you satisfied with the Cleanliness and Disposal of sewage of your colony?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
7. Are you satisfied withthe Recreational Parks around the Surrounding Environment of
your Colony?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
8. Are you satisfied with the Shelters, Rest-rooms, and Lunch rooms at your work places?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
9. Are you satisfied with the Coaching Camps being conducted for Employee and Ex-
Employee children?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
10. Are you satisfied with the Counseling Process of your organization to identify and justify
the needs of Employer and Employee?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
11. Are you satisfied with the Recreational Club facilities to which you are assigned?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
Page 66
12. Are you satisfied with the Medical Camps on Health-care education and Medical check-
ups?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
13. Do you agree with that your organization needs Techno-school Education System to your
children?
(a) Yes. (b) No. [ ]
14. Are you satisfied with the Women’s welfare program’s-like Singareni Employees Wives
Association (SEWA)?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
15. Are you satisfied with the Communication Policy in our organization?
(a) Satisfied. (b) Dis-satisfied. (c) Can’t say. [ ]
16. Are you satisfied with the Accommodation facility during the stay at referral Hospitals?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
17. Are you satisfied with the Technology upgradation inOffices, Mines, and Hospitals?
(a) Fully Satisfied. (b) Satisfied. (c) Not Satisfied. [ ]
18. Do you feel that the existing “welfare-amenities” needs to be improved?
(a) Yes. (b) No. [ ]
19. Are you satisfied with the “Services” at “Area Terminal Benefit Cell” (ATB)?
(a) Yes. (b) No. [ ]
20. Do you agree that the “Area Hospitals and Dispensaries”are fully equipped?
01.
02.
Thank You Sir/Madam for supporting me by giving your Precious Time to share your Views.
Page 67
BIBLIIOGRAPHY:
TEXT-BOOKS:
WEBSITES:
www.scclmines.com
www.coalindia.in
www.rti.gov.in
Page 68