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Business APAC's PROFICIENT E-LEARNING SOLUTION PROVIDERS of 2020

JUNE 2020 EDITION

Emergering
Opportunities
Universities Tackling
The Next Phase of
Remote Learning
Pg.24

NextGen
Education
Impact of Coronavirus on
Education: The Emergered
Opportunities and Obstacles
Pg.40

MARIO BULJAN
FOUNDER & CEO

Reinventing Learning with Technology


Your Needs...
Our Analysis
Proposal, Design, Development, Testing & Delivery
EDITOR’S LETTER

SOLUTION PROVIDERS
2020

E-Learning bracing the transformation

G
lobally, several organizations are offering E-learning solutions to various customers. E-
learning provides more comprehensive learning as compared to traditional learning. With
the rapid transformation of technology in several industries, the importance of E-learning
is also rising to aid with the latest technological changes. Alongside, it offers several benefits such
as less cost, time reduction, flexibility, etc. which makes it even more favorable in the coming
years. With the outbreak of COVID 19, there is an evident growth in E-learning providers and
consumers. Among, there are few companies such as Knowzies, uQualio, Automated Learning
Corporation, Mysterymonks Entertainment, Liqvid Elearning who had the vision to establish
itself as proficient E-learning providers. This visionary approach has helped these to outperform the
new and some well-established companies with its unique E-learning solutions.

Our latest magazine issue, “Business APAC Proficient E-Learning Solution Providers of 2020”
focuses on two vital themes—how learning has grown over the years and how it is currently
battling with the COVID-19 crisis. To find out the right answers, our team of Business APAC has
worked diligently to feature companies who have worked significantly towards providing E-
learning solution.

On the cover of the magazine, we have featured eWyse eLearning Agency. Established in 2016, it
specializes in creating custom e-learning content for its clients. The company strives to utilize the
latest technology in the areas of communication, collaboration, graphic design, motion graphics,
multimedia, and IT development for better customer experience. In 2020, eWyse has been voted as
one of the best E-learning agencies in the world specifically for its Rapid Learning and Blended
Learning Solutions.

Elsewhere in the magazine, you will be able to read two interesting articles featured in the sections
Emergering Opportunities and NextGen Education respectively. These articles will help you to get
the gist of learning in coming years. I hope you find these articles interesting!

Educate to educate others!

Vidya Joshi
Editorial Coordinator
CREDIT PAGE
Publisher : Archana Ghule
Editor-in-Chief : Vikram Suryawanshi

Editorial Coordinator : Shubham Biradar


Vidya Joshi
Rakesh Mahto
Utkarsh Deshpande

Art Director : Vinod Alhat

Head of Distribution & Production: Aakash Mahajan

Web Development & Maintenance : Vishal More

Project Manager : Vaishali Khandade

Business Analysts : Maria Smith

Advertising : Jacob Eddy

BUSINESS APAC
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CONTENTS
Emergering
COVER STORY

Opportunities
Universities Tackling The
Next Phase of Remote Learning
Pg.24

NextGen
Education
Impact of Coronavirus on
Education:The Emergered
Opportunities and Obstacles
Pg.40

eWyse 10
Pg. No.
22 Automated Learning
Pg. No.
Corporation

28 Knowzies
Pg. No.

30 Liqvid
Pg. No.

34 Mystery Monks
Pg. No.
Entertainment

36 uQualio
Pg. No.

LEADERS VERDICT

How Pandemic is Affecting


The E-Learning Platforms?

18
Pg. No.
We Crea
Ideate Busine
ate and
ess Solutions
E-LEARNING SOLUTION PROVIDERS

C O V E R S T O R Y

10
Reinventing Learning with
Technology
MARIO BULJAN | FOUNDER & CEO

11
E-LEARNING SOLUTION PROVIDERS

O
ver the last decade, e-learning
has emerged as a revolution
in the educational industry.
With increased proliferance of internet-
based technologies, it has become
almost impossible to learn anything
without using some form of digital
technology. Presently, learning by
default includes some form of digital,
at least digital documents, or online
readings. Thus the general
interpretation of e-learning as
'electronic' learning is insufficient. e- MICRO LEARNING
learning rather stands for engaging,
entertaining, enthusiastic, emotional,
energizing, enjoying, and effective way
of learning.

Established in 2016, eWays has been


toiling to include the new 'es' to the e-
MOBILE LEARNI
learning since its inception. eWyse
specializes in creating custom e-
learning content for its clients. The
company is using all of its knowledge,
experience, and expertise to stay on top
of the trends and deliver up-to-date e-
learning solutions that fit the clients'
needs. It strives to utilize the latest
technology in the areas of
communication, collaboration, graphic 360 VIDEO
design, motion graphics, multimedia,
and IT development for better
customer experience.

Full Range of Custom Solutions

When it comes to e-learning


implementation, eWyse offers a full
range of custom solutions. The
solutions are beautifully designed with
BLENDED LEARN
simplistic minimalist approach that

“At eWyse, we stay on top


complements the clients' fabulous
learning and development content. The

of the trends and deliver


services provided by the company can
be divided in two main different areas,

up-to-date e-learning
i.e. Custom e-Learning Course
Production and Custom Learning

solutions that fit your


Management System Development.

specific needs.”
Moreover, eWyse provides solutions
such as Micro Learning, Mobile

12
Learning, Explainer Videos, 360 Video,
Blended Learning, Gamification, and

“If you don’t know where


Learning Management System. In
2020, eWyse has been voted as one of

you’re going, you'll end


the best e-learning agencies in the
world specifically for its Rapid

up someplace else.”
Learning and Blended Learning
Solutions. These solutions are provided
across various industry sectors around
the globe such as banking and finance,
fintech, pharmaceutics, manufacturing,
hospitality, IT, and various types of
NGOs. Thus eWyse covers a major
part of the industry with its solutions.

The 3C Approach

The USP of eWyse is its unique


ING approach towards its clients. The
company has developed a unique
industry-leading approach to e-learning
solution development, called 3C. It
stands for Process Control, Creative
Control, and Financial/Investment
Control.

Ÿ Creative Control: Having control


over the creative process from
beginning can be contradictory,

EXPLAINER VIDEOS however, it is one of the most


important elements to consider. It is
especially relevant when deciding
upon which e-learning agency to
partner with. Forming a dynamic
and trustworthy creative team that
includes the company and its
externally-appointed agencies bring
numerous benefits such as
NING reduction in wasted time, decrease
in stress, and the maintenance of
the company's credibility in the
marketplace.

Ÿ Process Control: Process control


empowers the company during the
entire life cycle of the project. In a
similar way to the element of
creative control, establishing

GAMIFICATION
authority over the development
process is also necessary for a
company to reach its objectives.

13
E-LEARNING SOLUTION PROVIDERS

“The future of e-learning


There are several advantages of
process control such as optimized

is very bright and as


budget, internal control, alignment
with the L&D process, etc.

more people realize how Ÿ Financial Control: Keeping


financial control allows a company
convenient it can be to to maintain full supervision of its
budget and keep in line with its
study for leisure or to fiscal objectives. Especially, the
L&D projects are extremely
advance their education difficult to budget. Companies often
experience a frequent feeling of
and career, demand is set exasperation when the project guide
price doesn't meet with vague,
to rise.” ballpark figures. Previously, these
numbers were rarely accompanied
with any level of detail, there was
no breakdown of what was included
and no way companies could
understand the costs if their
requirements were to change.
Financial control has overcome
these issues up to a considerable

extent. Numerous advantages of


financial control include no wasted
time, boost in trust between the
company and its partners,
maintenance of internal credibility,
etc.

The 3C approach is a thoroughly


client-centric approach. Each part of
this approach has been tried and tested
to give the best possible experiences to
the clients and is indeed turning out to
be effective for them.

A Result-Driven and Enthusiastic


Leader

Mario Buljan, the Founder and CEO


of eWyse, is contributing to the
company's prowess since its inception.
Mario is certified in delivering several
trainings in sales, leadership skills,
creativity, and innovation as well as
many other personal development
skills. Moreover, he excels in

14
Seamlessly Integrating with Every
Client

Demand for digital solutions in


educational systems is increasing
significantly and it includes all the
areas from the corporate sector over
formal and informal school education
systems to non-profit organizations.
Till the inception of e-learning,
education was considered as a privilege
for wealthier societies in economically
more developed countries. However, e-
learning solutions have enabled

A PIECE OF ADVICE
education to reach almost anyone
anywhere and are making a significant
impact on the global society.
When asked about an advice for
students, Mario quoted Henry Ford’s Thus in the near future, the solution
providers are expected to face
sentence, “Whether you think you can, challenges like rapid delivery response
or you think you can't—you're right.” and fast turnaround with high delivery
quality. eWyse has put a lot of effort in
this area. The company has developed
a detailed development process that
negotiation skills and sales training, Outplaying the Challenges enables it to seamlessly integrate with
and successfully aids HR managers in every client. The company often says,
mastering the measurement of success The challenges faced by eWyse are “We are your remote e-learning
of the education on the organizations. both internal and external. The internal development department,” and this is
challenges include matching with the the reason why it is regarded as one of
At the start of his career, he worked for changing industry trends, serving with the best rapid e-learning providers.
15 years on a wide range of jobs and the same high level of quality, and
projects through various industries and planning the growth of the company Effect of the COVID-19 Pandemic
fields. His career in education started in strategically and tactically. Moreover,
2009 when he started working as a there are some external challenges too. The disastrous outbreak of the COVID-
business trainer. He successfully For example, educating the market 19 pandemic has changed the global
worked for seven years as a corporate about new technologies, trends, and market scenario altogether. Many
trainer and while working there, he potential solutions has become things are getting done by working
realized the advantages of modern essential now as organizations know remotely and education is also not an
technology. He noticed that the whole that they need to embrace new trends exception. With many advantages like
education world was turning to the in e-learning, but sometimes they lack reduction in travelling time, cost
utilization of digital technologies to the knowledge and the latest reduction, and easy process, the
increase efficiency in the knowledge information. obvious growth of the e-learning
transfer and this was his inspiration industry is expected to speed up. This
behind founding eWyse. He also As a solution provider, eWyse has has opened up several opportunities for
idolizes maestros like Sir Richard started the development of a series of various solution providers and eWyse
Branson, Henry Ford, Nikola Tesla, e-learning courses. The company is ready to provide its market-leading
and Ayrton Senna and calls them the teaches its clients all they need to know solutions to its customers.
inspiration behind his and company's when e-learning development comes
success. into place.

15
Digital
at Heart
LEADERS VERDICT

How PANDEMIC is Affecting


The E-LEARNING PLATFORMS?

T he current pandemic has triggered many changes


in the way that companies do business. The need
for physical distancing, additional safety
procedures, and remote working conditions has challenged
For Automated Learning Corporation this time has meant
increased interest from companies struggling with these
new models, as well as a marked increase in use by our
regular customers in areas like manufacturing, telecom,
aerospace, healthcare, and government — as they use what
many companies — some to a breaking point.
would otherwise be down-time to re-certify employees in
At a personal level, it has been interesting to see the mission-critical areas.
divergence in the performance of retail companies. Some
were able to adapt quickly, and adjust to curb-side In our early years, our initial focus was on training for
customer pickup, reorient staff from shelf-stocking to order factory floor personnel in electronics industries, but our
pick, and manage the new process very efficiently. Others solutions quickly found a home in service and repair
struggled: backlogs increased steeply, and customers — companies. Over time, we expanded our initial offerings
visibly, vocally, and on social media — expressed in electronics manufacturing to include areas of general
frustration with vendor performance. process improvement such as Lean Enterprise, Safety, and
Security.
One might put it down to differing

DESIGNED
sets of problems, but when one Our goal has always been
compares three companies in the to improve the processes in
same retail space, as I did, during client facilities – to make a
the past few weeks, you realize it INSPIREDTRAINING. lasting impact on both the

LEARNING.
comes down to attitude, quality and the bottom line.
knowledge, and process Our specialty has been
management. The impacted “high-design” tutorial style
processes both require and include
IMPROVED PERFORMANCE. e-learning – what we
training, but they also require an describe as “tutorial
informed and empowered workforce and management that instruction”. The result is criterion-referenced, highly
is both open to change and also focused on problem- structured, logically ordered, and very interactive e-
solving. learning courses, employing drawings, animations, still
images, and short video clips to facilitate both the learning
Instructor-led training has been one of the areas severally and the transfer of that learning to the employee's
impacted by Covid-19. For many companies, there has workplace. This approach is useful for a large range of
been a flurry of attempts to catch up on training by the use knowledge and attitude-centered process training. But it is
of hastily constructed on-line videos, Skype, and Zoom not a panacea.
meetings, and for some — a new interest in migrating to
more sophisticated models of e-learning. What remains to What well-structured tutorial e-learning will do is create
be determined is if this will lead to a new reality long term. consistency and repeatability in the training process. It
And one wonders if companies that struggled to cope with helps develop shared attitudes and common vocabulary. It
process change will recognize that ability to adapt quickly allows trainees to proceed at their own learning pace. And
is a critical survival skill in the new millennium. it provides a level of training equal to or better than

18
classroom instruction in about half the time, and often at a
fraction of the cost of instructor-led training. These are not
idle claims but have been well documented consistently
over many years and hundreds of studies.

But most companies and institutions that use such training


effectively also provide “hands-on” training as well, and
after initial training via e-learning often bring in
consultants to take the organization to the next level,
focusing on process improvement and process
documentation. So we work hand in hand with consultants
worldwide who specialize in various topics that are
introduced in our e-learning course.

In North America, we work closely with Dr. Ted


Dangelmayer and Associates, international experts in
electrostatic discharge control and ESD S.2020 auditors,
and with Larry Coté of Lean Advisors. In the Asia Pacific
area, we are partnered with Dr. Senguta and Associates on
the Indian Subcontinent, with Dr. Marcus Koh and his
team at Everfeed Technology Pte in Singapore, and with
Joshua Yoo of Core Insight, Inc. in Seoul, Korea.

The combination of our highly structured e-learning with


the expertise and solutions our partners provide offers a
unique opportunity for our clients worldwide. We have
also worked with our partners and our clients to provide
our ESD courses and Lean courses in other languages,
with specific courses available in Mandarin (Simplified
and Traditional), Spanish, French, and Korean.

Additional language adaptations are in the pipe.


The pressures of dealing with training during the pandemic
will hopefully provide an opportunity for companies to
begin to understand the economics of e-learning, and know
how to sift the really good training from the re-treaded
instructor-led training masquerading as e-learning that is
so common today.

Manufacturing managers faced with quality problems and


middle managers trying to streamline processes reduce
lead times and lower inventory costs have an opportunity
to make this a time of change for the better. For some, it
will be critical to survival. Welcome to the new “normal”.

DR. BOB ABELL


PRESIDENT
AUTOMATED LEARNING CORPORATION

19
CREATE, TRANSFORM, DELIVER.
E-LEARNING SOLUTION PROVIDERS

AUTOMATED LEARNING
CORPORATION
Designed Training, Inspired Learning,
Improved Performance

O
ver the years, e-learning has the company focused on training for
come out as a revolutionary factory personnel in the electronic
concept in the educational industries. However, it soon expanded
sector. With many countries opting for its solutions to service and repair
different kinds of e-learning courses companies. Over the years, in response
globally, this concept has continuously to customer demand, the company
been growing since its inception. added to its initial offerings in ESD
Furthermore, in the current scenario of Control, Soldering and Component
the COVID-19 pandemic, e-learning Identification—to include the
has risen as a force to reckon. additional areas of general process
Ultimately, the demand of effective e- improvement such as Lean Enterprise,
learning solution providers has swiftly safety, and security.
increased. Presently, there are many takes the middle ground and seeks to
institutes and firms providing e- ALC also broadened its presence in educate for retention and continued
learning to the students around the service industries such as healthcare effectiveness. The method is tutorial.
globe. However, the concept of e- and government. Starting primarily
learning in companies is still not taken with the telecom sector, the company The company develops criterion-
as seriously as it should be. has widened its reach to semiconductor referenced instruction, following a
Incorporated in 2000, Automated manufacturers, aerospace (including rigorous and systematic model. It
Learning Corporation has been NASA), military, hospitals and civic begins by working with subject matter
promoting e-learning for the corporate governments. Furthermore, the experts to develop objectives that
sector. It prominently provides company has customized its courses accurately describe the specific
corporate learning solutions and e- for individual clients and also knowledge, skills and attitudes that
learning products that improve introduced language adaptations in employees need to complete the tasks.
performance in the workplace. ALC Chinese, Korean, German, Spanish,
provides comprehensive, high quality, and French for some of its courses. ALC then develops test questions that
effective, and easy-to-use learning are keyed to each objective to
solutions that deliver improved Educating for Retention and accurately measure the knowledge gain
performance and business value. Continued Effectiveness against the developed criteria. As a
result, a highly structured, logically
Versatile Solutions across Several Many companies provide these ordered, and highly interactive e-
Industries solutions by using web conferences, learning course is formed.
canned webinars, or “talking-head”
ALC provides versatile solutions with videos, while others use the extreme Drawings, animations, still images, and
high levels of interactivity, careful opposite, opting for performance video clips are employed to facilitate
attention to adult learning principles support on the job, and man-machine both the learning and the transfer of
and skilled use of multimedia. Initially, robotic-task-assists. However, ALC that learning to the employee's
workplace.

22
facilities. High levels of customer retention and
customer referrals are the factors that measure ALC's
success. There are several companies that have used
ALC's training continuously for over 15 years and
still come back for additional courses and language
adaptations of existing courses.

Coping with the changing Market Scenario

Increasing digitization and globalization has resulted


in new training technologies. Moreover, as per the
changing customer needs and market demand, the
existing technologies are also undergoing drastic
changes. These changes are expected to persist over
the upcoming future. Changes to some technologies
like operating systems, learning management
systems, and authoring tools also pose a problem
and force companies to change their approach. ALC
sees this as an opportunity to manage and upgrade
content and is ready to tackle future challenges.

“Automated learning
A 'Driven' Educator with Avid Experience developers are experts in
Dr. Bob Abell, the President and CEO of ALC is the face behind the delivering high quality,
company's success in the field of education. Having worked in
different fields such as design, programming, sales, accounting, and
interactive, full-media,
people management, Bob is using all of his experience to the self-paced training that
company's benefit. Prior to starting his own business in 1981, he
worked in a technical capacity for an online university for 7 years. He
really changes employee
is qualified with a Ph.D. in education and also has a strong interest in performance.”
electronics and photography.

For several years, Bob focused on developing technology-based COVID-19 to accelerate the e-learning Industry
solutions on a custom basis. However, it became clear that a products
focus—developing essentially generic content of value to a large Though e-learning has been a trend in recent years,
number of clients—represented the best opportunity and best value the COVID-19 pandemic is expected to accelerate
for user companies. ALC worked with top content experts and shared its growth significantly. The world is facing travel
a vision, resulting in a suite of enduring products. restrictions and physical distancing has become
mandatory. So cramming thirty employees with a
Prioritizing Customer Retention and Customer Referrals projector and an instructor into a room is prohibited
in many places. Thus people who would formerly
Every business confronts numerous challenges. Likewise in e- see little value in e-learning now have to take the
learning, many potential customers don't understand the economics concept seriously. As the technology keeps evolving
of e-learning. In addition, as e-learning becomes more common, and corporate, engineering, and production
customers may have trouble filtering good training from the low managers around the world understand the
quality re-tread of instructor-led training. ALC copes with these comparative economics and value of e-learning, this
challenges by always focusing on improving the processes in client industry will continue to expand in the market.

23
FUTURE OF LEARNING

HOW UNIVERSITIES

REMOTE LEARNING
NEXT PHASE OF
TACKLING THE

T he COVID-19 outbreak has significantly


impacted the education sector. Almost all
the education institutes around the world
have been closed for a while now. According to
UNESCO, 60.9% of the total enrolled learners
around the globe have been impacted by the
COVID-19 outbreak as of 26th July. The pandemic
has also enforced country-wide closures of
educational institutions in 107 countries. Along
with the schools, the higher education institutes are
also facing the jolt.

The transition from in-person to remote learning has


already started. However, the process is not yet
complete. Most faculty members have managed to
establish new routines, while some are still working
out how to teach courses designed for a physical
classroom through online platforms.

24
Focusing on Access and Equity

The transition from on-campus to remote learning raises issues related to


access and equity. There are immediate logistical challenges of
complementing the basic technology needs of students. Universities can
offer stipends for internet access and laptop rentals or purchases. They can
also provide loaned equipment and procured additional laptops and hot-pots
for the under-resourced students. This may get equipment faster and at an
accessible cost. Moreover, hundreds of internet and telephone service
providers have signed contracts such as FCC Keep Americans Connected
Pledge and are providing benefits such as free hot spots with no data caps to
support distance learning. Universities can work with state and local
providers and agencies to advocate for government support.

Additionally, there are several social, emotional, and human needs that need
to be addressed to help students learn. To resolve this, universities can work
to connect the lower-income students to social service organizations. They
can also provide food service and residential support to those in need.
Moreover, mental health services on campuses have been expanding and
their need for students, faculty, and staff could also grow–given the anxiety
and distress caused by COVID-19.

To combat with this, universities are starting outreach, including video


options for mental health professionals, partnerships with tele-health and
tele-counselling providers and access to online mindfulness classes and
applications. Furthermore, students with learning disabilities or accessibility
needs require specific attention. Universities should prioritize to design
specific approaches to suit each need.

Supporting the Faculty

Most teachers around the world are working hard to teach their students.
Apart from the faculty members, students Institutions can help them in many ways. Many institutions have centers that
are also adjusting, as they are expected to offer support to faculty in their teaching, which should be started as much as
learn as much without a ready social possible around the world. They can also use social media and online
connection and environment of a forums so that the faculty can share the best practices. Highlighting and
residential and in-person learning. Until explaining successful remote-teaching ideas during the faculty meetings can
the coronavirus outbreak, online learning bring a sense of affinity among them, which in turn can cultivate a culture of
comprised a relatively small share of sharing and improvement. Thus, institutions that cultivate a culture of
higher education. Less than one in five improvement can benefit both their students as well as faculty members.
(18 percent) of US tertiary level students
learned online exclusively as of 2018. Furthermore, universities can set up a structure so that faculty can get
However, the pandemic has come as a regular feedback on their remote teaching. Student surveys can be effective
blessing in disguise as far as online as they give information on how students are responding and the scope for
learning is concerned. The first phase in a improvement. Apart from this, universities can use summer months to train
shift to online learning has passed. Here faculty and refine courses for an online format. They can consider
are the necessary actions universities could conducting remote-learning boot camps and hiring more online curriculum
take in the next few months to improve designers. Additionally, they can use the free time during vacations to
student learning, engagement, and explore and test new technologies to meet specialized needs.
experience while operating remotely.

25
FUTURE OF LEARNING

way is to ask alumni and community


members to provide remote
mentorship and coaching to support
students with remote learning, virtual
internships, and career discussion.

Investing in Cybersecurity

With the increasing efforts towards


online learning, the cybersecurity
threats are also significantly
increasing. Universities have already
suffered cyberattacks where
unwelcome users have disrupted
classes. They can prevent such
problems by ensuring their
cybersecurity teams are up to the
task, closing the gaps that attackers
can exploit, and making investments
required to ensure security and data
privacy while enabling teaching and
learning to go on.

Areas for effective monitoring


include remote learning platforms
Moving the Quad Online and collaboration tools, monitoring
networks for malware, and
For many students, the value of higher education comes through the academic monitoring student and faculty
coursework as well as the vibrancy of campus life, from late-night conversations, endpoints to catch data-related
to interactions in the dining hall, and many such incidents. Universities can think incidents before they become serious
about how to use existing tools to move in-person gatherings online and open up problems. The security and
spaces for discussions, events, wellness classes, and other interests. technology risk teams can take some
actions to support online learning,
Furthermore, to keep organizations going, university leaders could consult student such as securing the tools used for
leaders to agree on common goals and priorities and to discuss what needs to teaching and learning, building a
happen in terms of technology access, learning, and engagement. For instance, resilient faculty and student body,
universities could work with students and use university resources to offer a hub of and adapting how the university
volunteers looking to help with the crisis. Another advantage of remote learning is works, teaches, and secures its
the ability to invite guests from anywhere around the world. It will not be possible learning capabilities.
to put on a full theatre production, but virtual play readings are certainly possible.
To conclude, the transformation to
Activating Stakeholders remote learning may seem forced and
abrupt, however, it can provide
Colleges and universities are rich in human talent regardless of being big or small, institutions with an opportunity to
public or private. For them, it is important to empower and redeploy this talent to experiment and innovate. These new
address the most critical needs. Universities can identify and activate tech-savvy approaches and practices have the
students and staff to coach faculty and other students to use online tools. For potential to bring about positive
example, at Pennsylvania's Muhlenberg College, eight digital learning changes to the education system.
assistants—students with expertise in digital technologies and practices—are
holding remote-drop in hours for four hours a day. They are also supporting other
members of the digital learning team, including designers and librarians. Another

26
E-LEARNING SOLUTION PROVIDERS

KNOWZIES
Fostering a New Approach
to Learning
O
ver the years, with rapid their business problems with its customer experience through these
industrialization and innovative solutions. The company solutions.
digitization, several new offers two types of solutions, i.e.
concepts have emerged and have taken interactive e-learning solutions and A Zealous Leader with Creative
the world by a storm. e-learning is one tech solutions. The e-learning solutions Approach
of those significant concepts that are include Custom e-learning, Rapid
making a huge impact on the Authoring, Mobile Learning, Video The leader plays a vital role in any
educational industry. From very and Animation, Microlearning, company's prowess. Amol Shinde, the
traditional desktop-based page-turner Translation and Localization, Flash to Founder and CEO of Knowzies is also
e-learning courses to a highly HTML Conversion, and Gamification. contributing significantly to the
engaging, interactive AR/VR based These solutions are designed for varied company's growth. He is using his 16
learning, e-learning has come a long learning needs, styles, and preferences. years of experience in sales and
way. Moreover, due to its benefits like marketing for the benefit of the
less cost, time reduction, flexibility, Moreover, Knowzies also are the company. He is a Bachelor of
etc., e-learning is gaining preference exclusive Channel Partner for world's Engineering and holds a degree of
over the traditional education practices. leading Learning Management System MBA from the University of Mumbai.
E-learning is on its prime and with named Docebo LMS, which is the only Apart from this, he is also a People
changing technologies and increasing learning platform that combines Analytics Certified Professional from
internet speed, its proliferance is bound formal, social, and experimental the University of Pennsylvania. He
to increase. Presently, there are many learning with skills management to idolizes Josh Bersin and Docebo
e-learning solution providers across the maximize learner performance. adding that customers are the best
world that are providing the most teachers in any business.
unique and innovative e-learning Apart from these e-learning solutions,
solutions. Knowzies also offers Learning Tech As the CEO and Founder of Knowzies,
Solutions such as Web Apps, Mobile his main responsibility is to provide apt
Incepted in 2016, Knowzies is one of Apps, UX/UI, Cloud, DevOps, and solutions to all the stakeholders. Some
India's leading fast growing workplace Testing for startups and small and of his other responsibilities include
digital learning and e-learning medium businesses. For startups, the Customer Connect, Strategy and
solutions company. In this digital- company provides engagement models Execution, Fund Management, and
driven world, Knowzies helps large such as fixed & Bid, Time & Material, Team Success. He along with his
organizations in designing and and Build Operate Transfer. While for fabulous team helps companies
developing a new approach to learning SMBs, Knowzies provides implement digital vision within various
through its easy and cost-effective comprehensive services to build functions especially in L&D and HR
solutions. scalable technology solutions and space. He believes in investing deeply
manage complete product lifecycle. in company culture and people to build
Innovative Learning Technology These solutions are used by businesses an organization that lasts and sharing
Solutions across industries such as Education, e- the lessons learned. He thus makes sure
commerce, Finance, Food and the vision and mission of the company
Since its inception, Knowzies has Beverages, Retail, and e-learning. are achieved.
helped many organizations in solving Thus, Knowzies delivers delightful

28
(MVP) with a rapid development process and with a
very minimalistic initial investment.. It also offers
flexible pricing options for its clients. Furthermore,
Knowzies helps businesses by its value-driven
development which provides them the utmost
benefits in a time-bound and cost-effective manner.
This agile approach taken by the company helps
businesses respond to the changing business needs
and survive in the cost-competitive market

A Flurry of Opportunities in the Future

Increasing digitization has brought a massive


transformation in the field of education. The overall
education system is changing from a traditional
brick and mortar to online and due to its numerous
advantages, the world is welcoming this change with
great acceptance. The past few years have turned out
to be the beginning of the digital learning
transformation in education (training).

Team Knowzies
“Knowzies is a team
Turning Customers into Ambassadors of passionate and
Along with the leader, Knowzies comprises a team of passionate and trustworthy individuals
trustworthy individuals having customer-centric approach to provide
unique business solutions according to the business needs. The
having user-centric
company emphasizes customer satisfaction as its mission is to earn approach to provide
the affection of customers, partners, and employees by delivering
superior experience and value, thereby making them its ambassadors. unique business
Furthermore, Knowzies focuses on sustainable and reliable solutions.
The vision of the company is to become the most admired and
solutions for your
integrated technology company with a global presence, delivering business needs.”
sustainable value to all stakeholders.
Furthermore, the outbreak of the COVID-19
Surviving in the Cost-Competitive Market pandemic has also emerged as a blessing in disguise
for the digital education (training) industry. Online
Over the years, e-learning has grown at a rapid pace and has become learning is now becoming a new normal and this is
a very cost-competitive market. Moreover, making customers bound to open a great plethora of opportunities for
understand the real value of a product or service until they see it the e-learning development companies like
becomes tricky to explain if the client is using e-learning for the first Knowzies.
time. Thus, it is a challenge in front of the e-learning companies to
get the right pricing with the correct perceived value and Few Words of Wisdom for the Students
simultaneously maintaining high margins.
Amol believes that for students, the world is an open
Knowzies uses several approaches to cope with this challenge. In the school and they can learn whatever they want to. He
case of eLearning development Knowzies takes the route of PoCs ( advises them to be ready to adopt the change, make
Proof of Concept) to onboard the customer. , The company helps its the maximum use of available technology, and keep
clients to validate their idea by building a Minimum Viable Product learning always.

29
E-LEARNING SOLUTION PROVIDERS

LIQVID
Leveraging Technology to
Provide Personalized Learning
S
ince the last few months, the mission of providing an effective and the largest corporations and the
world has observed a global enjoyable learning experience to people smallest villages. It builds blended
lockdown due to the colossal everywhere by leveraging technology. learning solutions understanding the
impact of COVID-19. Now, in some Headquarters in Noida, Uttar Pradesh; needs of every learner and helps them
parts of the world, the lockdown is Liqvid specializes in the application of in providing a deep experience in
uplifted slowly and steadily considering technology to the learning process. teacher-assisted as well as self-study
the number of positive cases. The 'Liqvid' derives its name from a programs. The senior team has decades
consequence of the pandemic is such combination of two words – “Liquidus” of experience providing solutions to a
that it has affected various industries all for 'Flowing' in Latin and 'vid' for 'to wide variety of consumer and corporate
over the world and the education know' in Sanskrit. By leveraging the segments. It provides a full range of
industry is one of the prominent ones. power of technology, it develops eLearning solutions to enterprise
The education industry has drastically personalized learning solutions for the customers, publishers, and Training
shifted from classroom learning to learners. companies. Its learning support services
online learning. The e-learning industry The company provides English include a wide range of solution such
has grown massively providing Language learning solutions—English as:
numerous benefits to both e-learning Edge—to schools, colleges, vocational Ÿ Advisory Services: Liqvid helps
providers and learners. institutes, corporate, and government. companies in addressing some of
English Edge has customized solutions their most intractable learning-
With benefits such as remote learning for each of these segments and caters to related problems. These range from
and higher retention rate amongst the all learner levels of proficiency—from sales team effectiveness to increasing
students, e-learning is initiating to elementary to advance. In addition, it revenue from online education. It
become one of the most favorable provides English solutions for specific has a wide range of competencies
learning modes. Today, considering the industries—English for IT, English for that can be implemented with
new norms of social distancing, e- Finance, etc. developing and deploying the
learning has created several solutions.
opportunities for the upcoming years. Liqvid is ambitious to provide the Ÿ Content Services: It is one of the
Nonetheless, the practice of e-learning benefit of education particularly best at transforming large quantities
is not new as many educational English to hundreds of millions of of content. From converting books or
institutions and e-learning providers learners in a high-quality and cost- lectures to engaging e-learning, or
have already established themselves in effective way by leveraging the power flash to HTML. It provides clients
the industry. Founded in 2002, Liqvid of technology. It has deep expertise in with time-proven methods, tools, and
is one of the well-established e-learning all aspects of learning technology. The templates to take care of the content
providers helping its clients to leverage learning solutions have impacted a creation as well as content
all the capabilities of the latest wide range of people—from the CEO transformation needs.
technologies. of a Fortune 100 company to a small Ÿ Managed Training Services: It
entrepreneur in a small town in India. provides Managed Training Services
High-Quality and Cost-Effective that help the organization and team
Learning A Wide Range of Solutions to focus on the core competencies. It
Thriving towards its mission, Liqvid also helps in managing the training
Liqvid was incorporated with the has been deploying its technology in needs.

30
asserts, “It is a great time but also very challenging.
The opportunities are growing manifold but so is the
risk. You can improve your chances through
commitment, hard work, and persistence.”

World's 1st Language Learning AI-Based Product

Liqvid is launching world's 1st Language learning


AI-based product called Vocabulary Builder, which
will help the learners who are training for
competitive English language exams like IELTS,
TOFEL, GRE etc. to learn in a better way. The
solution is based on the research done by Hermann
Ebbinghaus in the late 19th and early 20th century.
Breaking from the philosophical paradigms, he
demonstrated how the law of frequency functioned
instead of hypothesizing about it. He created
psychology's first learning curve and retention curve
Vivek Agarwal, Co-Founder & CEO through extensive experiments on 'nonsense
materials'. One of his key finding was that the rate of

Ÿ Hosted Platforms: With more than a million learners, it hosts LMS


delivers blended learning and e-learning to the customers or
“Liqvid has more than a
partners decade's track record of
Ÿ English-CEFR: It has a library of over a thousand hours of providing high-quality and
customizable English language content is based on the Common
European Framework and Indian school boards. It has over a
cost-effective solutions to a
decade of experience in using technology for improving the range of global customers. It
language, communication, and employability skills in youth. invests significantly in the
Ÿ
A Passionate Leader Promoting Education people and processes to
ensure that this is maintained
“I think the eLearning solution providers need to look beyond under all circumstances.”
traditional approaches and focus more on the learner, not just in
terms of cognitive ability and proficiency but also in terms of learning forgetting is very fast initially following a learning
preferences, personality, and emotions,” says Vivek Agarwal, Co- experience and very slow thereafter. This curve is
Founder, and CEO of Liqvid. Vivek has completed his Majors in also impacted by factors like 'meaningfulness', etc.
Finance & Business Strategy from IIM –Calcutta. He is committed to Ÿ Uses AI/Machine Learning to significantly
making quality education and training available to billions at an enhance leaning efficiency for each individual user
affordable cost without having to go places. He is routinely invited to Ÿ Using the basics of “reinforcement” learning, the
present on technology-enabled learning and entrepreneurship at words are presented to the learner using a linear
various industry forums. programming based recommendation engine
which ensures words presented to the user for
He is an active participant in the entrepreneurship eco-system and has review and practice are as close to their half-lives
been a visiting faculty at several Management Institutes. Vivek started as possible – not too early, not too late
a venture called eGuruCool in 1998 that was a pioneer in the field of Ÿ Continuous Improvement & personalization: The
e-learning in India. After a successful journey with eGurucool, he Machine Learning approach will also allow the
established Liqvid in 2002 that focused on bringing innovative recommendation engine to leverage multiple
learning solutions to corporate and large enterprises. Ever passionate feature vectors which can contribute to half-life –
about education, he added another feather in Liqvid's cap with the like people from north may find certain set of
introduction of EnglishEdge that focused on changing the landscape words more difficult than the people from south
of English Language in India. Addressing the current scenario, Vivek and vice versa.

31
www.gsk.com
E-LEARNING SOLUTION PROVIDERS

MYSTERY MONKS
ENTERTAINMENT
Video e-Learning made
Simple and Affordable
T he pandemic has not just
impacted businesses but also
the education sector. Due to
the COVID19 crisis, all the schools
across the world have been closed
story through explainer videos!” says
Aditya Vikram, the Founder, and
CEO of Mystery Monks
Entertainment. Mystery Monks is an
Animation Company offering e-
applications. It is scalable in terms of
developing content and under the e-
learning services it offers, script
conversions, PPTs, offline content to
Interactive Animated Videos. In a span
resulting in more than 1.2 billion learning content development in a of over 6 years, it has successfully
children being out of the classroom. cost-effective and time-effective delivered over 1400 animation videos
Consequently, education has changed manner. It creates animation videos and films, for over 2000 customers.
dramatically with the distinctive rise for marketing and educational “We have a contingent workforce
of e-learning whereby teaching is purposes. enabling us to scale really fast,”
undertaken remotely and on digital asserts Aditya. He affirmatively asserts
platforms. People are coming around Exceptional Product Portfolio that the team can deliver animated
the idea of e-learning as research content as much as 1000 minutes per
suggests that online learning has been Mystery Monk was established with a month and scale it to 5000 minutes per
shown to increase retention mission to deliver world-class service month within a period of 2 weeks.
information. With the advancement of by creating Animation Videos and
technology and the LMS platform, e- Short Animation films that leave a Significance of Client feedback
learning has become more effective lasting impact on the audience. The
than the traditional classrooms. People engagement process makes it easy for The company has invested in state-of-
have started utilizing animation as an the clients to surf for the right the-art-technology developers to
element to enhance the learning package, place an order, easily ensure that it delivers a high quality of
experience. communicate with the professionals, service. As Mystery Monks has
and get a tailor-made video as invested in software platforms, tools,
Animated videos are also gaining preferred. It caters to these videos to processes, and experienced
popularity in the corporate sector. all individual, business, and developers, the professionals too
Most corporates are using these videos entertainment industry needs. equally collaborate with the clients to
to improve their brands and Mystery Monks has a product help in the process. These services
companies' marketing. “The human portfolio that includes 2D as well as have distinguished Mystery Monks
brain is more receptive to images than 3D animation videos, interactive from the other video creators.
words. So, instead of bombarding animation videos, short animation According to Aditya, learning from
them with words, show them your films, and animation for AR and VR clientele feedback is very important.

34
education sector, thus this crisis can be a wakeup
call that there needs to be an alternative. Instead of
waiting for a solution, innovators need to reconvene
and re-engineer the education sector in order to
make it beneficial for all the stakeholders.

Currently, due to the COVID-19 crisis, e-learning is


gaining popularity amongst rural educators too.
Aditya anticipates that the expensive educational
institutions will be a thing of the past and due to e-
learning, students will have access to high-quality
education at a fraction of the cost while sitting at
home. The crisis has also released opportunities for
kids in rural areas. It is known that kids in rural
areas did not have access to quality education.
Especially in India, villages were deprived of the
best educators but by introducing e-learning, these
children too can gain access to top courses from the
world from the comfort of their homes.

Aditya Vikram, Founder & CEO “At Mystery Monks,


He further adds, “Keep taking feedback from users. Build a product we thrive by giving
so good that people start talking about it enough for you to never
have to spend much on marketing.” As a result, 90% of clients have
you a world-class
stated that product videos have been helpful in the decision process. service by creating
One such client, Kshitij Doval (Unhu Entertainment LLP) was
Animation Videos and
highly impressed by the training explainer video, he commented, Short Animation films
“Mystery Monks has a very powerful team and I recommend
everyone to try their service rather than going to any other noob in
that leave a lasting
the industry. They know their work and have a set of great impact on your
managers & creative people.” Presently, the customers span from
multinational and large corporates to startups, to individuals.
audience.”
Besides, Mystery Monks has a healthy amount of repeat orders from
its customer. Presently, COVID-19 has allowed taking a trial to
learn online. E-learning was not considered
Future of E-learning effective by many before the pandemic, however;
the lockdown has resulted in people appreciating
The pandemic has vastly affected the education sector but the online education.
education providers are striving to provide uninterrupted teaching.
Nevertheless, if the lockdown and the education downturn “E-learning is effective and you'll enjoy this more
continues, there would arise a real, pressing need for the innovators than your classroom lessons but don't forget to go
to come up with technologies that would help countries such as out, take breaks and socialize. Especially, once the
India, learn remotely—especially in the most remote and vulnerable COVID-19 is over,” concludes Aditya.
regions. For more than 2 centuries nothing much has changed in the

35
E-LEARNING SOLUTION PROVIDERS

UQUALIO
Video e-Learning made
Simple and Affordable
O
ver the years, increasing inception. It is a video e-learning Ÿ Embedded Solution – This is also
digitization and solution with learning functionality an own stand-alone solution that is
industrialization have led to focusing on game-based and social embedded and controlled via
many technological advances and the learning principles. uQualio® creates respective application, HR, or CRM
internet has played a huge role in and maintains video-based platform at system.
bringing the world closer. Industries an affordable price and without
like software, networking, retail, etc. limitations in courses, videos, or All these solutions are easy and
are heavily benefiting from the administrative roles. flexible and can be used effectively in
technological advances and the industries such as software,
education sector is no stranger to that. Convenient and High-Quality e- manufacturing, hospitality, and retail.
During the past few years, the concept Learning Solutions Moreover, these solutions can be used
of e-learning has taken giant strides in in different training areas such as
the market competing with the The solutions provided by uQualio are software application training, corporate
traditional learning systems as it is easy to understand and are of very high training, product training, and
more time saving, cost effective and an quality. In these solutions, the content onboarding. Thus, the solutions offered
easier way to teach and learn. e- is centered on micro-learning videos by uQualio cover major parts of the
learning goes hand in hand with online and the learner is in focus with an industry.
learning as online interactive lectures intuitive interface that enables learning
are converted into video e-learning on any device. The company A Self-driven and Strategically
complemented by additional online prominently offers the following three Talented Professional
material and video courses. solutions,
Kent Fallesen, the Founder and CEO
Furthermore, e-learning is more Ÿ Standard Public Solution – In of uQualio, is the face behind the
preferred because the content continues this, the users are registered on the company's current prowess. He is using
to be accessible for the learners if they platform and can learn from the his 25 years of experience in software,
want to refresh their learning. educator's channel as well as other teaching, sales & marketing, business
Presently, there are numerous online channels. They own their data or development, consultancy, and
learning and e-learning platforms badges. diplomacy to the company's benefit.
available. However, students are still in Besides being the founder and CEO, he
search of more affordable and simple Ÿ White-label Solution – This is a is also responsible for company's sales,
courses. Established in 2017, uQualio® stand-alone solution that works like partnerships, go to market, and product
has been fulfilling this need since its an independent web-based app. fit.

36
Furthermore, it comprises of a responsible and
productive global team that has representatives from
several countries such as Germany, The United
States, Denmark, Spain, and Venezuela supporting
the German, English, Danish and Spanish languages.
The aim behind hiring the global team is to gain
perspective on what the world needs in terms of e-
learning and to connect to people globally. Thus, an
agile and global environment is created inside the
company and together this smooth blending of
individual work and teamwork helps the company
combat the challenges and achieve its mission i.e.
helping people perform better.

Challenges and Opportunities Post COVID-19


Pandemic

The deadly outbreak of COVID-19 might have had a


huge impact on the other industries, but due to the
lockdowns and bans on crowd gatherings, it has
accelerated the growth of the online and e-learning

Kent Fallesen, Founder & CEO


“At uQualio, we
During his business studies, Kent worked as a primary teacher where
he experienced how people learn differently and how motivation
believe in power of
works. After working in several companies at different positions, in individual actions to
2015, he decided to use all his experience into creating a video e-
learning platform which ultimately led to the inception of uQualio in make the world a
2017. Kent idolizes Steve Jobs for his innovative, relentless, and true
to one goal attitude. He aims to achieve with uQualio what Jobs did
better place.”
with Apple. It is not easy, but it is achievable.
platforms. With the increasing number of people
Finding the Perfect Balance opting for e-learning in this scenario, it is a massive
opportunity for e-learning solution providers to
Every growing business comes across numerous challenges on a capitalize. Moreover, taking advantages of Amazon
daily basis. The challenges can be economical, environmental, Web Services has made it easy for the companies to
technological, or of any type. Likewise, uQualio® too has to face scale and follow the demand without impacting the
various challenges on regular basis; however, they never stop the learners.
company to grow. The company emphasizes on long-term goals
rather than the temporary achievements. To achieve long term goals, However, certain challenges have also emerged
uQualio® maintains the right balance between new customer cases along with the opportunities. One of the most
and the feedback from the existing customers. significant challenges is to simulate the impact of
face-to-face training in the digital training platforms.
Smooth Blending of Individual Work and Teamwork Furthermore, adding a social dimension to online
and blended learning is also a big challenge in front
The company believes in the power of individuals' learning to make of the e-learning solution providers. uQualio® is
the world a better place. It emphasizes on the fact that everyone thoroughly prepared to take on the challenges and
should create something truly useful that moves the world positively. magnify these opportunities to provide meaningful
and high-quality e-learning solutions.

37
CORONAVIRUS
EMERGERING OPPORTUNITIES

ON EDUCATION
C
oronavirus pandemic has changed decided to cancel or delay required
the way we live today. New exams, while others are considering
challenges are brought forth by it, extending the school year due to delays
along with existing ones. The only viable and often missed school days.
solution to prevent the spread of this Another factor causing delay is
deadly virus is to implement social- embracing of new teaching style by
distancing and keep a healthy lifestyle. To staff and teachers through online
implement social-distancing, countries education platforms. This involves
across the world have placed lockdown learning how to use online resources,
IMPACT OF

leading to the near-total closures of finding out how to adapt hands-on


schools, universities, and colleges along learning materials or discussion-
with businesses. As a result, numerous oriented courses to the digital
issues affecting access to education, as well platforms, and potentially modifying
as broader socio-economic issues emerged. the whole learning program oriented on
These issues need to be addressed by being unable to move it to an online
governments as soon as possible. platform.

Many education institutes adopted various 2. Emerging Obstacles for Staff and
technologies and tools to deliver quality Students
education to everyone. However, the result
is not up to the mark. Despite the use of As college and university staff learn
distance learning programs and open how to turn their lessons into online
educational applications and online channels, both students and staff are
learning platforms, not every student is learning how to manage remote
receiving education because of their learning and communication.
financial condition and the digital divide. Technology has already played a
The impact of coronavirus is further significant role in enhancing education
causing adverse consequences on students' quality. However, the forced shift from
development (personal and learning). Let's the classroom model to an online
take a look at how the education ecosystem learning model has caused many
is being impacted so far: people to struggle with technological
difficulties. At the same time, they have
Emerged Challenges Due To Impact of to cope up with the new challenges of
Coronavirus studying at home as well as learning
how to create a productive schedule
1. Different Causes behind Delays outside of the school environment.

The increasing influence of the coronavirus


pandemic is putting immense pressure on 3. Low-Income Families
institutes and universities. Mandatory
exams and admissions to the school are Fortunately, many school system offers
being delayed throughout the country. In essentials such as food and healthcare
response to the virus, some states have facilities to children whose family

40
incoming is low. Due to coronavirus pandemic, countless
children are left without regular meals with schools canceled,
and parents are forced to take off work to care for their young
children. While many schools continue online, many students
have no access to computers or the internet at home. Most 2. Free Online Courses
students would be forced to miss out on their education without
the appropriate equipment before more options can be Because of the pandemic, and the disruption of regular
arranged. education, several online educational sites have been
advertising-free courses for stuck at home students
4. Concentration Difficulties for Every Student around the world. Companies like Scholastic and
Coursera promote free online courses to allow students
Younger students and children with ADHD or other special to continue learning at home, and websites like
needs find it hard to concentrate on online educational tools on UNESCO and Openculture create lists of free online
full capacity. Young kids need in-person guidance assistance courses and tools for anyone wanting to learn at home.
and can find it challenging to focus on a screen in a traditional
frontal class. Students with special needs, who often rely on in- 3. Parental Care
person teaching, can find moving to online platforms especially
hard. These challenges may require a more nuanced approach With young children returning from school at home and
to online learning or may require parents' extra support as these upsetting their daily routines, parents need to make
students move through a new educational paradigm. plans for children who would usually be in school. They
need to help younger children manage the school on the
Other Opportunities for Receiving Education internet and with online lessons and other necessary
areas. With the aid of power supply, teachers' and
1. Online Learning Platforms students' digital skills, internet access, digital learning,
high and low technology solutions, etc., need to be
As previously mentioned, many colleges and universities are explored.
adopting online education platforms to conduct their regular
classes. This includes the use of online tools, such as group Conclusion:
video programs, that allow teachers and students to meet and
conduct classes over the internet. The world is changing and will continue to do so in the
future. At the moment, the world needs an effective
Another way for students to pursue their studies is through educational practice for building young minds.
distance education, which uses online programs that substitute Governments across the globe need to take some
teachers with instructional content that students learn alone. For initiatives to ensure the delivery of quality education to
example, Online learning will be online lectures or videos that every child. But, limiting the spread of coronavirus is
students use at their own time, as opposed to meeting teachers also very important. So till then stay safe, stay at home!
and other students' live.

41
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