Practice Works/ Problem/ Analysis

Operations Management II
TEXT BOOK
Chase, R. B., Shankar, R. and Jacobs, F.R., 2014, Operations and Supply Chain
Management, 14th edition, McGraw-Hill Education, New Delhi. (CSJ)
Practice/ Optional homework mostly from prescribed book

Topic 1 : Inventory Management (Session 1-5)

Ref…Chapter 20 Inventory Management (CSJ)

• Economic order quantity and Reorder Point (Example 20.2, solved, p.643)
• Reorder Point (Example 20.3, solved, p.646)
• Order quantity and Reorder Point (Example 20.4, solved, p.647)
• Quantity to order (Example 20.5, solved, p.649)
• Price break (Example 20.8, solved, p.652)
• ABC Analysis: A annual Usage of Inventory by values (Exercise 20.11, solved, p.656)
• LO20-2 Solved Problem 2, 3 (p.661)
• LO20-2 Solved Problem 4, 5 (p.662)
• One refer Discussion Questions (p.663) & Objective Questions (p.664) whichever is
relevant to topics. However, one can go through following questions only:
• LO20-2 14, 15 (p.666), 17, 22 (p.667), 24, 27 (p.668), 30 (p.669), 34 (p.670) &
38, 39 (p. 671)

Topic 2 : Quality Management (Session 6-9)

Ref…Chapter 13 Statistical Quality Control (CSJ)

• Process control chart design (Example 13.2, solved, p.399)

• Xbar and R Chart (Example 13.4, solved, p.405)
• LO13-2 Solved Problem 2 (p.413)
• One refer Discussion Questions (p.414) & Objective Questions (p.415) whichever is
relevant to topics. However, one can go through following questions only:
• L13-1 2, 5 (p.415)
• LO13-2 7, 9 (p.416) & 12, 13 (p.418)
• Case : Hot Shot Plastics Company (p. 419)
• Case : Quality Management - Toyota (p. 421)

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Topic 3 : Lean System: Best practices in operations management (Session 10-12)

Ref…Chapter 14 Lean Supply Chain (CSJ)

• Determine the number of Kanban cards sets (Example 14.1, solved, p.436)
• LO14-2 Solved Problem 1 (p.445)
• One refer Discussion Questions (p.446) & Objective Questions (p.450) whichever is
relevant to topics.

Topic 4 : Design of service system: Application of Queueing Theory (Session 13-15)

Ref…Chapter 10 Waiting Line Analysis and Simulation (CSJ)

• Customer in Line (Example 10.1, solved, p.283)

• Determine the number of Servers (Example 10.3, solved, p.287)
• LO10-2 Solved Problem 1 (p.305)
• One refer Discussion Questions (p.308) & Objective Questions (p.309) whichever is
relevant to topics. However, one can go through following questions only:
• LO10-2 6, 8 (p.309), 10, 12 (p.310) & 16 (p.311)
• Analytics Exercise, Processing Customer orders – Analyzing a Taco Bell
Restaurant (p.314)

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