POST GRADUATE PROGRAMME IN MANAGEMENT (PGP)

AY: 2020-21 TERM: II

TITLE OF THE COURSE: INFORMATION SYSTEMS FOR MANAGERS

CREDITS: 2

Name of the Faculty Faculty Email Phone Consultation Time

Room Number for students
No.
Prof. Prabin B-203 prabin@iimidr.ac.in Ext. 547 3-4:30 PM on
Panigrahi Monday, Wednesday
Prof. Sanjog Ray A-202 sanjogr@iimidr.ac.in Ext 524 and Friday
Prof. Rajhans Mishra B-206 rajhansm@iimidr.ac.in Ext 550
Prof. Saurabh Kumar C saurabhkumar@iimidr.ac.in Ext 497
Block

COURSE DESCRIPTION:
Rapidly emerging technologies and their new applications by businesses make it extremely
challenging for managers to stay abreast and arrive at crucial business decisions related to
investments in Information Technology and Systems. This course introduces the students to
existing and upcoming technologies, wide variety of their applications for business and issues
involved in their management.

COURSE OBJECTIVES:
The course objectives are as stated below:
a) To understand the role of information systems in business.
b) To learn how IT systems can be used for managing customers.
c) To learn about emerging technologies and their impact on businesses.
d) To learn IT enabled business models.
e) To learn management of IT infrastructure & Information systems in an organisation.

PEDAGOGY /TEACHING METHODS:

Lectures, case analysis, presentations and discussions.

EVALUATION:
Individual Component Group Component Weightage
Case Analysis and Assignments 10
Class Participation and Presentation 20
Quizzes 25
End term 45
Total 100%
Expected Learning Outcomes and Associated Measures

At the end of the course student is expected to accomplish the following learning outcomes
(CLO). Alignment of CLO with the Programme Level Goals & Objectives and Assessment of the
learning outcomes of the course is presented below.

Assessment
Course Learning Outcome Program Level Goals/ Outcomes
Tool(s)
1.1 Relate the classroom learning with
problem/s faced by the organisation or measures End term exam.
taken by the organisation to address a problem/s
1.2 Identify the decision problem along
with sources.
End term exam.
Develop Critical Thinking skills
1.3 Identifies and presents appropriate
evidence supporting the analysis of alternatives
End term exam.
1.4 a
position / makes judgement End term exam.

ACADEMIC DISHONESTY:

IIM Indore believes in Academic honesty. Academic dishonesty or misconduct is cheating that
relates to an academic activity. It is a violation of trust between the Institute and its stakeholders.
Plagiarism, fabrication, deception, cheating and sabotage are examples of unacceptable academic
conduct. Please consult the Programme manual for the section on academic dishonesty.

MODULE I: Information Systems: Exploring the Business Perspective

Module Objective: To discuss role of information systems in business.

SESSIONS AND OBJECTIVE

Session 1: Concepts of management information systems and their use in business.

Objective: To introduce the concepts of management information systems and their
applications in business.
Readings: Andrew, M. (2006). Mastering the Three Worlds of Information Technology. HBS
No. R-0611-J. Boston, MA: Harvard Business School Publishing.

Session 2-3: Enterprise systems

Objective: The sessions discuss the evolution and implementation of enterprise based systems
in organisations.
Reading: Davenport, T. H. (1998). Putting the enterprise into the enterprise system. Harvard
Business Review, HBS Product No. 98401-PDF-ENG, pp. 1-13.
Case: Austin, R. D., Nolan, R. L., & Cotteleer, M. J. (2002). Cisco Systems, Inc.:
Implementing ERP. HBS Product No. 9-699-022, pp. 1-19.

Session 4-5: Concepts of Business analytics.

Objective: To understand the concept of business analytics (data consolidation and analysis).
Reading: Kelly-Johnson, L. (2007). Defying the Odds: Using Decision Analytics to Win Big
in the Gaming Business. HBS No. B-0701-C. Boston, MA: Harvard Business
School Publishing.
Case: Lal, R., Carrolo, P. M. (2004). . HBS No. 502011.
Boston, MA: Harvard Business School Publishing.

Module II: IT Systems: Exploring the Managerial Perspective

Module Objective: Managing the IT infrastructure & Information systems in an organisation.

SESSIONS AND OBJECTIVE

Sessions 6: Cloud computing

Objective: To understand cloud computing and the factors that need to evaluated while
selecting a cloud model.
Reading: Andrew M. (2011). What Every CEO Needs to Know About the Cloud. HBS No.
R-1111-J. Boston, MA: Harvard Business School Publishing
Case: Daniel Clinton and Gogan L. Janis (2017) Fintech: Choosing a cloud model. HBS
No. NA0473-PDF-ENG. Harvard Business School Publishing.

Session 7: Alignment of IS Strategy with Business Strategy.

Objective: To understand a framework to decide on the degree of alignment of IS strategy
with Business strategy.
Case: Nicole T. (2001). Charles Schwab Corporation (A). HBS No. 300024. Boston,
MA: Harvard Business School Publishing.

Session 8: Cyber security

Objective: Understand the concepts of cyber security.
Case: Srinivasan Suraj, Paine S. Lynn and Goyal Neeraj (2016).Cyber Breach at Target.
HBS No. 117027-PDF-ENG
Reading: Sweeney B (2016). Cybersecurity Is Every Executive's Job. HBS No. H032DZ-
PDF-ENG .Harvard Business School Publishing

Session 9: Adoption of IT Systems in an Organization.

Objective: Understand managers' role in implementation and adoption of IT systems in
organizations.
Case: Srinivasan Andrew M. (2006). Pharmacy Service Improvement at CVS (A). HBS
No. 606015. Boston, MA: Harvard Business School Publishing.

Session 10: Evolution of Information Needs of a Firm.

Objective: Understand the issues and challenges faced by organizations as they accumulate IT
systems over time.
Case: Andrew M., & Gregory B. (2003). Moore Medical Corp. HBS No. 601142.
Harvard Business School Publishing.

Please indicate the changes made in the course outline based on the measurement of
assurance of learning (closing the loop)/student feedback:

1.

Please give the details of the book if students need to buy the book:
Author Title Publisher Edition Remarks, if
any

Additional Readings:

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