4256-

1KVAto3KVARack-TowerconversionUser’s

Guide

 1
 Class B EMC Statements 
(High Voltage Models up to 3000 VA) 

FCC Part 15 

NOTEThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,may
causeharmfulinterferencetoradiocommunications.However,thereisnoguaranteethat
interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful
interferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoff
andon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowing
measures:

● Reorientorrelocatethereceivingantenna.

● Increasetheseparationbetweentheequipmentandthereceiver.

● Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris
connected.

● Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

 2
Special Symbols 

ThefollowingareexamplesofsymbolsusedontheUPSoraccessoriestoalertyoutoimportant
information:

   RISK OF ELECTRIC SHOCK -Observethewarningassociatedwiththeriskofelectricshock
symbol. 

   CAUTION,needyourattention


ThissymbolindicatesthatyoushouldnotdiscardtheUPSortheUPSbatteriesinthetrash.
Thisproductcontainssealed,lead‐acidbatteriesandmustbedisposedofproperly.For
 moreinformation,contactyourlocalrecycling/reuseorhazardouswastecenter.

Thissymbolindicatesthatyoushouldnotdiscardwasteelectricalorelectronicequipment
(WEEE)inthetrash.Forproperdisposal,contactyourlocalrecycling/reuseorhazardous
wastecenter.

 3
 TableofContents
 

1  Introduction ....................................................................................................................................... 5 

2  Safety Warnings ................................................................................................................................. 6 

3  Installation .......................................................................................................................................... 7 

4  Operation .......................................................................................................................................... 19 

5  Communication ................................................................................................................................ 34 

6  UPS Maintenance ............................................................................................................................. 39 

7  Specifications ................................................................................................................................... 42 

8  Troubleshooting............................................................................................................................... 48 

 4
1 Introduction   
ThisUPSprotectsyoursensitiveelectronicequipmentfrommostcommonpowerproblems,including
power failures, power sags, power surges, brownouts, line noise, high voltage spikes, frequency
variations,switchingtransients,andharmonicdistortion. 

Poweroutagesmightoccurunexpectedlyandpowerqualitycanbeerratic.Thesepowerproblems
havepotentialtocorruptcriticaldata,destroyunsavedworksessions,anddamagehardware   —
causinghoursoflostproductivityandexpensiverepairs.

WiththeUPS,youcansafelyeliminatetheeffectsofpowerdisturbancesandguardtheintegrityof
your equipment. Providing outstanding performance and reliability, the UPS's unique benefits
include:

 True online double-conversion technology with high power density,utility frequency

independence,andgeneratorcompatibility.Outputpowerfactorupto0.9.
 Threesegmentchargingmodetoincreasebatteryservicelife,optimizerechargetime.
 SelectableHighEfficiencymodeofoperation.
 ColdstartfunctiontostartuptheUPSwithoututility.
 Standard communication options: one RS-232 communication port, one USB communication
port,andrelayoutputcontactsorSNMPcard.
 PowerSheddingfunctionmayturnoffuncriticalloadinbatterybackuptomakelongerbackup
timeforcriticalload.
 ExtendedruntimewithuptofourExtendedBatteryModules(EBPs)perUPS.
 EmergencyshutdowncontrolthroughtheRemoteEmergencyPower-off(EPO)port.
 Thecontentdisplayedontheinterfaceisrich.Thecapacityoftheloadsandthebatterycanbe
seen directly and the FLASH pictures and fan rotating icon can be displayed while charging.
Enhance, it is easy to know its operation status. When UPS fails, it can show the fault code;
therefore,theUPS  canberepairedassoonaspossiblebyinquiringfaultcodetable.
 NOTICE:Inthemanual,RTisshortforRack-Towerconversion
 Rack/TowerconvertibleLCDdesign.Nomatterwhatanglerequired,onlypressingthekeyslightly
toreachyourperspectiveneeds.
 ForRTmodel,itisequippedwithhotswappablebatteryfeatureneededfor19”racksolution. 
 RTmodelsinaspace-optimizing2Usizefitsanystandard19” rack.

FIG.1 The Rackmount UPS front view 

 5
 

FIG.2 The Rackmount EBP front view 

2 Safety Warnings   
IMPORTANT SAFETY INSTRUCTIONS     
SAVE THESE INSTRUCTIONS 
This manual contains important instructions that you should follow during
installationandmaintenanceoftheUPSandbatteries.Pleasereadallinstructions
beforeoperatingtheequipmentandsavethismanualforfuturereference.

DANGER 
TheUPScontainsLETHAL VOLTAGES.Allrepairsandserviceshouldbeperformed
 byAUTHORIZED SERVICE PERSONNEL ONLY. ThereareNO USER SERVICEABLE 
PARTSinsidetheUPS.

WARNING 
 TheUPScontainsitsownenergysource(batteries).TheUPSoutputmaycarry
livevoltageevenwhentheUPSisnotconnectedtoanACsupply.
  Toreducetheriskoffireorelectricshock,installtheUPSinatemperatureand
humidity controlled, indoor environment, free of conductive contaminants.
Ambienttemperaturemustnotexceed40°C(104°F).Donotoperatenearwater
orexcessivehumidity(90%maximum). 
 Toreducetheriskoffire,connectonlytoacircuitprovidedwithbranchcircuit
overcurrent protection in accordance with the National Electrical Code (NEC),
ANSI/NFPA70.
 Output overcurrent protection and disconnect switch must be provided by
others.
 Tocomplywithinternationalstandardsandwiringregulations,thesumofthe
leakagecurrentoftheUPSandthetotalequipmentconnectedtotheoutputof
theUPSmustnothaveanearthleakagecurrentgreaterthan3.5milliamperes.
 IfinstallingoptionalrackmountEBP(s),installtheEBP(s)directlybelowtheUPS
sothatallwiringbetweenthecabinetsisinstalledbehindthefrontcoversandis
inaccessibletousers.ThemaximumnumberofEBP(s)perUPSisfour.
 IftheUPSrequiresanytypeoftransportation,verifythattheUPSisunplugged
andturnedoffandthendisconnecttheUPSinternalbatteryconnector.

 6
 CAUTION
 Batteries can present a risk of electrical shock or burn from high short-circuit
current. Observe proper precautions. Servicing should be performed by

qualified service personnel knowledgeable of batteries and required
precautions.Keepunauthorizedpersonnelawayfrombatteries.
 Proper disposal of batteries is required. Refer to your local codes for disposal
requirements.
 Never dispose of batteries in a fire. Batteries may explode when exposed to
flame.

3 Installation   
Thissectionexplains:
 Equipmentinspection
 Unpackingthecabinet
 Checkingtheaccessorykit
 Cabinetinstallation
 Wiringinstallation
 Initialstartup

InspectingtheEquipment 

Ifanyequipmentreceivedhasbeendamagedduringshipment,keeptheshippingcartonsand
packingmaterialsforthecarrierorplaceofpurchaseandfileaclaimforshippingdamage.If
youdiscoverdamageafteracceptance,fileaclaimforconcealeddamage.
Tofileaclaimforshippingdamageorconcealeddamage:1)Filewiththecarrierwithin15
daysofreceiptoftheequipment;2)Sendacopyofthedamageclaimwithin15daystoyour
servicerepresentative.
NOTECheckthebatteryrechargedateontheshippingcartonlabel.Ifthedatehasexpiredandthebatteries
wereneverrecharged,donotusetheUPS.Contactyourservicerepresentative.

UnpackingtheCabinet 

CAUTION 
 Unpacking the cabinet in a low-temperature environment may cause
 condensationtooccurinandonthecabinet.Donotinstallthecabinetuntilthe
insideandoutsideofthecabinetareabsolutelydry(hazardofelectricshock). 
 Thecabinetisheavy(seepage44).Becarefultounpackandmovethecabinet. 
Carefully to move and open the carton.  Keep the components packaged until
readytoinstall.
Tounpackthecabinetandaccessories:
1.Opentheoutercartonandremovetheaccessoriespackagedwiththecabinet.
2.Carefullyliftthecabinetoutoftheoutercarton.
3.Discardorrecyclethepackaginginaresponsiblemanner,orstoreitforfuture
use.
Place the cabinet in a protected area that has adequate airflow and is free of
 7
 humidity,flammablegas,andcorrosion.

Checkingtheaccessories

Itincludes：
 UPSuser'sguide
 SoftwareSuiteCD
 USBcable
 Powercord(Inputandoutput) 
 RS232cable
 IfyouorderedanoptionalExtendedBatteryModule(EBP),verifythatthefollowingadditional
itemisincludedwiththeEBP:
● EBPuser'sguide
NOTEDiscardtheEBPuser'sguideifyouareinstallingtheEBPwithanewUPSatthesametime.Use
theUPSuser'sguidetoinstallboththeUPSandtheEBP.

RackmountInstallation

TheRackmountcabinetcomeswithallofthehardwarerequiredforinstallationinastandard
EIA or JIS seismic Rackmount configuration with square and round mounting holes. The rail
assembliesadjusttomountin19”rackswithadistancefromfronttoreararound70~76cm
(27to30inches)deep.

CheckingtheRailKitAccessories（Options）

Verifythatthefollowingrailkititemsareincludedforeachcabinet:
 Leftrailassembly:
-Leftrail
-Rearrail
-(3)M5_8pan-headscrews
 Rightrailassembly:
-Rightrail
-Rearrail
-(3)M5_8pan-headscrews
 Railhardwarekit:
-(8)M5butterflynuts
-(2)rearstopbrackets
-(8)M5umbrellanuts
 Mountingbracketkit:
-(2)mountingbrackets
-(8)M4_8flat-headscrews
ToolsRequired
Toassemblethecomponents,thefollowingtoolsmaybeneeded:
 cross-shapedscrewdriver
 and6mmwrenchorsocket

 8
Rackmount Setup 
CAUTION 
 The  cabinet is heavy. Removing the cabinet from its carton requires a
 minimumoftwopeople.
 If installing optional EBP(S), make sure to install the EBP(S) directly below the
UPSsothatallwiringbetweenthecabinetsisinstalledbehindthefrontcovers
andinaccessibletousers.
NOTEMountingrailsarerequiredforeachindividualcabinet

To install the rail kit: 
1.  AssembletheleftandrightrailstotherearrailsasshowninFIG.3.Donottightenthescrews.
Adjusteachrailsizeforthedepthofyourrack.


FIG.3 Securing the Rails 

2. SelectthepropersizeintherackforpositioningtheUPS(seeFIG.4).Therailoccupiesfour
positionsonthefrontandrearoftherack.
3. TightenfourM5UmbrellaNutsinthesideofrailassembly(seeFIG.3).
4. FixonerailassemblytothefrontoftherackwithoneM5×12pan-headscrewandoneM5cage
nut.UsingtwoM5cagenutsandtwoM5×12pan-headscrews,tofixtherailassemblytotherear
oftherack.

 9
 

FIG.4 Fixing the Rails 

5. RepeatSteps3and4fortheotherrailassembly.
6. Tightenthefourbutterflynutsinthemiddleofeachrailassembly.
7. Ifinstallingoptionalcabinets,repeatStep1throughStep6foreachrailkit.
8. PlacetheUPSonaflat,stablesurfacewiththefrontofthecabinetfacingtoyou.
9. AlignthemountingbracketswiththescrewholesoneachsideoftheUPSandfixwiththe
suppliedM4×8flat-headscrews(seeFIG.5) 


FIG.5 Installing the Mounting Brackets 

10.  Ifinstallingoptionalcabinets,repeatStep8and9foreachcabinet.
11.  SlidetheUPSandanyotheroptionalcabinetsintotherack.
12.  SecurethefrontoftheUPStotherackusingoneM5×12pan-headscrewsandoneM5cagenuts      
oneachside(seeFIG.6).Installthebottomscrewoneachsidethroughthebottomholeof 
mountingbracketandthebottomholeoftherail.
Repeatforanyoptionalcabinets.

 10
 

FIG.6 Securing the Front of the Cabinet 

13. Continuetothefollowingsection,“RackmountWiringInstallation.

Rackmount Wiring Installation 
Thissectionexplains:
 InstallingtheUPS,includingconnectingtheUPSinternalbatteries
 ConnectinganyOptionalEBP(S)

Installing the UPS 
NOTE Do not make unauthorized changes to the ups; otherwise, damage may
occurtoyourequipmentandvoidyourwarranty.
NOTE  Do not connect the ups power cord to utility until after installation is
completed.
ToinstalltheUPS:
1.RemovethefrontcoverofeachUPS 
  HoldthecoverpartwithoutLCDontherightsideandextractit(seeFig.7) 

 11
 

FIG.7 Extract UPS front cover 

2.Connecttheinternalbatteryconnector(seeFIG.8)
  Connectredtored,Presstheconnectortightlytogethertoensureaproperconnection.
Remarks:Pleasenoteabovestep1&2onlyforreplacingbatteriesoraddingtheinternal
batteries.TheplugwillbeconnectedproperlyiftheUPSiswithbatteriesinstalled.
CAUTION: Asmallamountofarcingmayoccurwhenconnectingtheinternalbatteries.Thisisnormal
andwillnotharmpersonnel.Connectthecablesquicklyandfirmly. 

FIG.8 Connecting the UPS Internal Batteries 

 12
  

FIG.9 Long backup external battery connection 

3.IfyouareinstallingEBPS,seethefollowingsection, “ConnectingtheEBP(s),” beforecontinuing     

withtheUPSinstallation.
4. ReplacetheUPSfrontcover.
Toreplacethecover,verifytheEBPcableisroutedthroughtheknockoutonthebottomofthecover
ifEBPSareinstalled. 
Putthefrontcoverhooksofsidewithdisplaytothecoverport,putanothersidetotheothertwo
ports,thenpressituntilthecoverandthechassisarecombinedtightly. 


FIG.10    

5. Ifyouareinstallingpowermanagementsoftware,connectyourcomputertooneofthe
communicationportsoroptionalconnectivitycard.Forthecommunicationports,useanappropriate
cable.
6. Ifyourrackhasconductorsforgroundingorbondingofungroundedmetalparts,connectthe
groundcable(notsupplied)tothegroundbondingscrew.See“RearCovers”forthelocationofthe
groundbondingscrewforeachmodel.
7.Ifanemergencypower-off(disconnect)switchisrequiredbylocalcodes,see“RemoteEmergency
Power-off” (REPO)toinstalltheREPOswitchbeforepoweringontheUPS.
8.Continueto “UPSInitialStartup”.

Connecting the EBP(s) 
ToinstalltheoptionalEBP(s)foraUPS:

 13
1. RemovethefrontcoverofeachEBPandUPS(seeFIG.10).
 Itisthesamewiththeinstallationofthefrontcover.(Refer”ToinstalltheUPS“)


FIG.11 Removing the EBP Front Cover 

2. OnthebottomoftheUPSfrontcover,removetheEBPcableknockout(seeFIG.11).

FIG.12 Removing the UPS Cable Knockout 

3. Forthebottom(oronly)EBP,removetheEBPcableknockoutonthetopoftheEBPfrontcover.
SeeFIG.12forthelocationofthetopEBPcableknockout.
4. IfyouareinstallingmorethanoneEBP,foreachadditionalEBPremovetheEBPcableknockout
onthetopandbottomoftheEBPfrontcover.SeeFIG.12forthelocationoftheEBPcable
knockouts.

CAUTION 
AsmallamountofarcingmayoccurwhenconnectinganEBPtotheUPS.Thisisnormalandwillnot
harmpersonnel.InserttheEBPcableintotheUPSbatteryconnectorquicklyandfirmly.

5. PlugtheEBPcable(s)intothebatteryconnector(s)asshowninFIG.12.UptofourEBPSmaybe
connectedtotheUPS.Connectblacktoblack,.Presstheconnectortightlytogethertoensurea
properconnection.

ToconnectasecondEBP,uncliptheEBPconnectoronthefirstEBPandpullgentlytoextendthe
wiringtotheEBPconnectoronthesecondEBP.RepeatforanyadditionalEBPS.
6. VerifythattheEBPconnectionsaretightandtheadequatebendradiusandstrainreliefexistfor
eachcable.

 14
 

FIG.13 Typical EBP Installation   

7. ReplacetheEBPfrontcover.
Toreplacethecover,verifythattheEBPcablesareroutedthroughtheEBPcoverknockouts,cover
connectswiththecoverhookneartheleftsideoftheEBPcabinet.RepeatforeachadditionalEBP.
Itisthesamewiththeinstallationofthefrontcover.(Refer”toUPSinstallation”)
8. VerifythatallwiresconnectedbetweentheUPSandEBP(s)areinstalledbehindthefrontcovers
andnotaccessibletousers.
9. ReturntoStep4tocontinuetheUPSinstallation.
RackmountconvertedtoTowerInstallation

1.RackmountconvertedtoTowerplasticbaseinstallation 
① twoplasticbasebrackets          ② flattenitafterintercrossing
intercrossasfollowingFIG.

FIG.14 plasticbase installation 

③IfanEBPisneededtobeplacedinthemiddle,theassemblyofplasticbaseissimilar.
Thedifferenceisthattwo1Uplasticbaseextendedboardsareaddedinthemiddle.(asthefollowing
shows)

 15
 

（A）                                    （B）

（C）                                    （D）  

（E）                                            （F）   

 16
  

FIG.15 increase EBP plasticbase installation 

2.TheinstallationbetweenUPSandEBPScanbereferredtoFig.16




FIG.16 The installation for UPS and battery box 

 17
  

FIG.17 Long backup external battery connection 

1.Installthebase,thenplacetheRTUPSonthebaseonebyoneasFig.16shows.
2.ThecoverinstallationandcableconnectionoftheUPSandEBPSarethesameasRT.(Toinstallthe
optionalEBP(s)foraUPS)
UPS Initial Startup 
TostartuptheUPS:

NOTE  Verify that the total equipment ratings do not exceed the UPS capacity to
preventanoverloadalarm.

1. IfoptionalEBPsareinstalled,verifythattheEBPsareconnectedtotheUPS. 
2. Plug the equipment to be protected into the UPS, but do not turn on the
protectedequipment.
3. Makeanynecessaryprovisionsforcordretentionandstrainrelief.
4. PlugthedetachableUPSpowercordintotheinputconnectorontheUPSrear
cover. 
5. Plug the UPS power cord into a power outlet. The UPS front cover display
illuminates.
6. The ＵＰＳ will do self-test when power on.  After that,  the charger will
chargethebattery.IftheoutputdisplayedonLCDis“0”,thereisnooutput.
IfyouneedtheUPSoutputtheutilitywithoutstartingtheUPSwhenpluginto
theutility，youneedtosetbPSoptionto“ON”onthesettingmode,referto
Page26.
7. PressthecombinationstartupbuttonsontheUPSfrontcoverforatleasthalfa
second.TheUPSwillstartupandtheLEDwillturnonandoffsequentially.
8. ChecktheUPSfrontcoverdisplayforactivealarmsornotices.Resolveanyactive
alarms before continuing. See Troubleshooting” on page 49. If the
indicator is on, do not proceed until all alarms are clear.Check the UPS
statusfromthefrontcovertoviewtheactivealarms.Correctthealarmsand
restartifnecessary.
 18
 9. Verify that the  indicator illuminates solid, indicating that the UPS is
operatingnormallyandanyloadsarepowered. 
10. IfoptionalEBPsareinstalled,see “ConfiguringBatterysettings” onpage28
tosetthenumberofinstalledEBPs.
11. Tochangeanyotherfactory-setdefaults,see“Usersettings”onpage25. 

NOTE:  At initial startup, the UPS sets system frequency according to input line
frequency(inputfrequencyauto-sensingisenabledbydefault).

NOTE: Atinitialstartup，pleasesettheoutputvoltageneededbeforestartupthe
UPS，Afterthesubsequentstartup，theUPSwilloutputthesettingvoltage. 
12. If you installed an optional EPO, test the EPO function: Activate the external
EPO switch. Verify the status change on the UPS display. Deactivate the
externalEPOswitchandrestarttheUPS.

NOTE：Theinternalbatterieschargeto80%capacityinlessthan5hours.However,
werecommendthatthebatteriesshouldbechargedfor48hoursafterinstallation
orlong-termstorage.IfoptionalEBPsareinstalled,seetherechargetimeslistedin
Table21onpage48.

4 Operation 
ThischaptercontainsinformationonhowtousetheUPS,includingfrontcoveroperation,operating
modes, UPS startup and shutdown, transferring the UPS between modes, and configuring bypass
settings,loadsegments,andbatterysettings.
ControlCoverFunctions 
TheUPShasathree-buttonsegmentalLCDwithbacklight.Itprovidesusefulinformationaboutthe
UPSitself,loadstatus,measurements,andsettings(seeFIG.18). 

FIG.18 Control Cover 

Table1. IndicatorDescriptions

Indicator  Description 

 On       TheUPShasanactivealarmorfault. 
 19
 Red 
On     TheUPSisinBypassmode.

The UPS is operating normally on bypass during High
Yellow
Efficiencyoperation.

On     TheUPSisinBatterymode.
Yellow
 On        TheUPSisoperatingnormally.

NOTE  Whenpoweronorstartup,theseindicatorswillturnonandoffsequentially.

NOTE  Ondifferentoperationmodes,theseindicatorswillindicatedifferently.RefertoTable7.

Table2. Buttonfunction

Button  Function description 

Start up combination RT  Pressandholdthiskeyformorethanhalfasecondtoturnon

（ + ） theUPSortoturnofftheUPS.

Shutdown/Rotating
RT  Press and hold this key for more than 2 seconds to
combination
circumrotatetheLCD.
（ + ）
Battery test/Mute Press and hold the key for more than 1 second in Line mode or
economic(ECO)mode:UPSrunsself-testfunction.
combination
Press and hold the key for more than 1 second in battery mode:
（ + ） UPSrunsmutefunction.
Non-functionsettingmode:
Press and hold the key for more than half a second (less than 2
seconds):IndicatetheitemsoftheLCDitemsectionorderly.
Press and hold this key for more than 2 seconds: Circularly and
Scroll or   orderlydisplaytheitemsevery2seconds,whenpressandholdthe
keyforsometimeagain,itwillturntooutputstatus.
Functionsettingmode:
Press and hold the key for more than half a second (less than 2
seconds):Selectthesetoption.
Non-functionsettingmode:
Pressandholdthekeyformorethan2seconds:Functionsetting
interface.
Functionsettingmode:
Settingentry  
Press and hold the key for more than half a second (less than 2
seconds):Affirmthesetoption.
Press and hold the key for more than 2 seconds, exit from this
functionsettinginterface.

 20
Table3. Thecorrespondingworkingstatusofindications 

Working Indication
NO Warning Remarks
status Nor Bat Bps Fau

1 Linemode
Normal ●    None 
High/low
voltage Once

protection, ● ●  ★ every four 
turn to seconds
batterymode
2 Batterymode
Once
Normal
● ●  ★ every four 
voltage
seconds
 Battery
Voltage Once per
● ★ ★ 
abnormal second
warning 
3 Bypassmode
Main AC
Once
Normal Eliminate after
  ● ★ every two
voltage in startingtheUPS
minutes
bypassmode
MainAChigh
Once
voltage
    ★ every four 
warning in
seconds
bypassmode
Main AC low
Once
voltage
   ★ every four 
warning in
seconds
bypassmode
4 Batterydisconnectwarning
Once
Affirm if the battery
Bypassmode   ● ★ every four
switchisclosed
seconds
Inverting Once
mode Affirmifthebattery
 ●   ★ everyfour
inverting switchisclosed
mode seconds
Powerupor Affirmifthebatteryis
    Sixtimes
start connectedwell
5 Outputoverloadprotection

 21
 Overload
Twiceper Removetheuncritical
warningin ●   ★
second loads
linemode,
Overloadin Removetheuncritical
Long
linemode,   ● ● loads
beeps
protection 
 Overload
Twiceper Removetheuncritical
warningin ● ●  ★
second loads
batterymode
Overloadin
battery Long Removetheuncritical
● ●  ●
mode, beeps loads
protection
Overload Once
Removetheuncritical
6 warningin   ● ★ every2
loads
bypassmode seconds
Once
Fanfault(fan Checkifthefanis
7 ▲ ▲ ▲ ★ every2
iconflashing) blockedbyobject.
seconds
Ifdisplayfaultcode
andicon lights,
Long contactfor
8 Faultmode    ●
beeps maintenancewhen
youcan’tdealwithit
byyourself.
●_indicatorlightsforalongtime
★_indicatorflashes
▲_thestatusofindicatordependsonotherconditions
Display Functions 
Asthedefaultorafter5minutesofinactivity,theLCDdisplaysthe
outputparameters.
ThebacklitLCDautomaticallydimsafter5minutesofinactivity.Press
anybuttontorestorethescreen.
LCDdisplaycomprisesnumericalvaluesection,capacitygraphicssection,fan-statusgraphicssection
andcharger-statusgraphicssection,refertoTable4fordetail.

Table4. LCDdisplaysection

 22
 Section Description Graphic

Display the corresponding numerical value of inquiring

Numerical items(output, load, temperature, input, battery), for
value example,asthegraphicsshowsabove,theoutputvoltage
is230v,theoutputfrequencyis50Hz.
section


Display the capacity of the battery and load. Every pane
represents 20％capacity. As graphics shown above, the
Capacity load reaches 80％-100％( 5 panes), the capacity of the
graphicssection battery is 40％-60％(3 panes). When UPS is overloaded,
theiconwillflash,whenbatteryisweakordisconnected,
theiconwillalsoflash.

Display if the fan works normally. When the fan works
Fan-status normally, it will show the dynamic fan blades rotating;
graphicssection whenthefanworksabnormally,theicon  willkeepon
flashingwiththewarning.

Displaythestatusofthecharger.
Whenchargerworksnormally,thecorrespondingiconwill
Charger-status varydynamicallyandorderly.
whenchargerworksabnormally,theiconwillkeepflashing
graphicssection
WhenUPSisinbatterymode,thenumberoftheiconsof
the charger-state section will vary according to the
changeablecapacityofthebattery(pane).

Parametersinquiring
Press and hold the scroll key or for more than half a second(less than 2 seconds) to inquire
aboutitems.Theinquireditemsincludeinput,battery,output,load,temperature.。Pressandholdthe
scrollkey formorethan2seconds,LCDbeginstodisplaytheitemscircularlyandorderlywhich
transfer to another every 2 seconds. Press and hold the key for some time again, it will return to
outputstatus.










 23
Table5. Parametersinquiring

Item Description Graphic

Displaytheoutputvoltageandoutputfrequencyofthe
UPS.Asthefollowinggraphicshown,theoutputvoltage
Output is230v&theoutputfrequencyis50Hz.



Display thenumericalvalue of theactive power(WATT)

andapparentpower(VA)oftheload.Forexample,asthe
followinggraphicsshown:theWATToftheloadis100w,
Load
VA is 100VA (when disconnect load, it is a normal
phenomenontoshowasmallnumericalvalueofWATT
andVA). 

Display the temperature of the inverter in the UPS. As
the following graphics shown: the temperature of the
Temperature inverteris37℃.


Display the voltage and frequency of the input. As the
following  graphics shown: the input voltage is 210v,
Input inputfrequencyis49.8Hz.


Displaythevoltageandcapacityofthebattery.Asthe
followinggraphicsshown:thebatteryvoltageis38v,the
capacity of battery is 100％(the capacity of battery is
Battery approximately reckoned according to the battery
voltage).


 24
 Displaythebatteryremainingtimewhenunderbattery
Battery mode. The number is from 0 to 999 minutes. As the
remainingtime followinggraphicsshown:thereare686minutesleftfor
discharging.

System software Version: Display the system software

System software
version. As the following graphics shows: the System
Version software Version is 04.


UserSettings
TheUPShassettingfunctions.ThisusersettingscanbedoneunderanykindofUPSworkingmode.
Thesettingwilltakeeffectundercertaincondition.BelowtabledescribeshowtosettheUPS. 

Table6. UserSettings

Setting
function(serial Settingprocedure LCDdisplay
number)
① Enter the setting interface. Press and hold the
function setting key for more than 2 seconds, then
cometosettinginterface,theletters“ECO”willflash.
② Enter the ECO setting interface. Press and hold the
function setting key for more than half a second(less
than2seconds),theletters“ECO”willstopflash.The
“ON”(orOFF)belowtheECOwillflash.Pressandhold
thescrollkey formorethanhalfasecond(lessthan2
seconds) to determine whether the ECO function is
enabledordisabled. 
③ Confirm the ECO selecting interface. After selecting
ECO function
ONorOFF,pressandholdthefunctionsettingkey for
setting(1) morethanhalfasecond(lessthan2seconds).Now,the
ECO setting function is completed and the “ON” or
“OFF”belowthe“ECO”willlightwithoutflash.
④ If you choose “OFF”, then go to step 7, otherwise
goaheadtostep5.
⑤ Set the ECO tolerance range. Short press the scroll
key or for more than half a second (shorter than 2
seconds)to select the voltage range in percentage.
+5%,+10%,+15%,+25%(default is +25%) ， then short
press function setting key  for more than half a
second(shorterthan2seconds)toconfirmtheselection,
 25
 thentosettheminusrange
⑥ Tosettheminusrangeinthesameway.
⑦  After the minus range is confirmed. Long press
functionsettingkey  formorethan2secondstoexit
settingmenu. 

①  Enter the setting interface. Press and hold the
function setting key for more than 2 seconds, then
cometosettinginterface,shortpressthescrollkey for
morethanhalfasecond(lessthan2seconds)toselect
BPSsetting,theletters“bPS”willflash.
②Enter the BPS setting interface. Press and hold the
function setting key for more than half a second(less
than2seconds)atthistime,theletters“bPS”willstop
flashing. The “ON”(or OFF) below the bPS will flash.
Press and hold the scroll key for more than half a
second (less than 2 seconds) to determine whether the
BPSfunctionisenabledordisabled. 
③ Confirm the BPS selecting interface. After selecting
ONorOFF,pressandholdthefunctionsettingkey for
morethanhalfasecond(lessthan2seconds).Now,the
Bypass function
BPS setting function is completed and the “ON” or
setting(2) “OFF”belowthe“bPS”willlightwithoutflashing.
④ If you choose “OFF”, then go to step 7, otherwise
goaheadtostep5.
⑤ Set the BPS tolerance range. Short press the scroll
key or for more than half a second (shorter than 2
seconds)to select the voltage range in percentage.
+5%,+10%,+15%,+25%(default is +25%) ， then short
press function setting key  for more than half a
second(shorterthan2seconds)toconfirmtheselection,
thentosettheminusrange
⑥ Tosettheminusrangeinthesameway.
⑦  After the minus range is confirmed. Long press
functionsettingkey  formorethan2secondstoexit
settingmenu. 
① Enter the setting interface. Press and hold the
function setting key for more than 2 seconds, then
come to setting interface, Press and hold the scroll
key formorethanhalfasecond(lessthan2seconds),
Output voltage selectthefunctionsetting,chooseoutputvoltagesetting
setting(3) interface,atthemoment,theletters“OPU”willflash.
② Enter the output voltage selecting interface. Press
andholdthefunctionsettingkey formorethanhalfa
second(less than 2 seconds), then come to setting
interfaceofoutputvoltageOPU,atthistime,theletters
 26
 “OPU” will light for a long time. The numerical value
below the OPU will flash. Press and hold the scroll
key formorethanhalfasecond(lessthan2seconds),
select the numerical value in accordance with “OPU”
function. The provided voltages are 208v, 220v, 230v,
240,you can choose any one of them by yourself (The
defaultis220v).
③ Confirmtheoutputvoltageselectinginterface.After
selecting numerical value, press and hold the function
setting key for more than half a second (less than 2
seconds). Now, the OPU setting function is completed
and the numerical value below the “OPU” will light
withoutflashing.
④ Exit from the setting interface. Press and hold
functionsettingkey formorethanhalfasecond(less
than 2 seconds), exit from the setting interface and
returntomaininterface.
① Enter the setting interface. Press and hold the
function setting key for more than 2 seconds, then
come to setting interface, Press and hold the scroll
key formorethanhalfasecond(lessthan2seconds),
select the function setting, choose battery setting
interface,atthemoment,theletters“bAt”willflash.
② Enterthebatterysettinginterface.Pressandholdthe
function setting key for more than half a second(less
than 2 seconds), then come to setting interface of
battery, the letters “bAt” will stop flashing. The
Battery Pack
numerical value below the “bAt” will flash. Press and
(EBP)number hold the scroll key for more than half a second (less
and type than2seconds),selectthenumericalvalueinaccordance
withtherealconnectedbatterystrings. 
setting(4)
③ Confirmthebatterystringssettinginterface。
After selecting numerical value, press and hold the
functionsettingkey formorethanhalfasecond(less
than 2 seconds). Now, the battery strings setting is
confirmedandthebatterytypevaluebelowwill  flash。
④ Setthebatterytypeinthesameway.
⑤Exitfromthesettinginterface.Pressandholdfunction
setting key for more than half a second (less than 2
seconds), exit from the setting interface and return to
maininterface.

 27
 ①  Enter the setting interface. Press and hold the
function setting key for more than 2 seconds, then
come to setting interface, Press and hold the scroll
key formorethanhalfasecond(lessthan2seconds),
select the function setting, choose battery setting
interface,atthemoment,theletters“Seg1”willflash.
② Enter the load segment setting interface. Press and
hold the function setting key for more than half a
second(less than 2 seconds), then come to setting
interfaceofloadsegment,theletters“Seg1”willstop
flashing. The numerical value below the “Seg 1” will
Load segment flash.Pressandholdthescrollkey formorethanhalfa
setting（5） second(lessthan2seconds),selectthebatteryvoltage,
10.5v，11.0v，11.5v(defaultis10.5v)。
③  Confirm the power shedding shielding battery
voltage setting. After selecting numerical value, press
andholdthefunctionsettingkey formorethanhalfa
second (less than 2 seconds). Now, the load shielding
batteryvoltagesettingisconfirmed.
④  Exit from the setting interface. Press and hold
functionsettingkey formorethanhalfasecond(less
than 2 seconds), exit from the setting interface and
returntomaininterface.


 28
 Enter the setting interface. Press and hold the function
setting key for more than 2 seconds, then come to
setting interface, Press and hold the inquiring key for
more than half a second(less than 2 seconds), select the
function setting, choose Automatic Battery Test setting
interface, at the moment, the letters “Abt” will flash
② Enter the “Abt” setting interface. Press and hold the
function setting key for more than half a second(less
than 2 seconds), then come to setting interface of “Abt”, at
this time, the letters “Abt” will light for a long time. The
“ON”(or OFF) below the “Abt” will flash. Press and hold
Automatic the inquiring key for more than half a second (less than
2 seconds) to determine whether the “Abt” function is used
Battery Test
or not. If used, the corresponding word is “ON”, if not, the
mode setting(6) word is “OFF”. It can be determined by yourself.
③ Confirm the “Abt” selecting interface. After selecting
 ON or OFF, press and hold the function setting key for
more than half a second (less than 2 seconds). Now, the
“Abt” setting function is completed and the “ON” or
“OFF” below the “Abt” will light without flash.
④ Exit from the setting interface. Press and hold function
setting key for more than half a second (less than 2
seconds), exit from the setting interface and return to main
interface.
If used, the corresponding word is “ON”,One month
periodically check the battery connections.

① Enter the setting interface. Press and hold the function
setting key for more than 2 seconds, then come to
setting interface, Press and hold the inquiring key for
more than half a second(less than 2 seconds), select the
Warning Code function setting, choose Warning Code Display setting
interface, at the moment, the letters “wc” will flash
Display mode ② Enter the “wc” setting interface. Press and hold the

setting(7) function setting key for more than half a second(less

than 2 seconds), then come to setting interface of “wc”, at
this time, the letters “Abt” will light for a long time. The
  “ON”(or OFF) below the Abt will flash. Press and hold the
inquiring key for more than half a second (less than 2
seconds) to determine whether the “wc” function is used or
not. If used, the corresponding word is “ON”, if not, the
word is “OFF”. It can be determined by yourself.
 29
 ③ Confirm the “wc” selecting interface. After selecting
ON or OFF, press and hold the function setting key for
more than half a second (less than 2 seconds). Now, the
“wc” setting function is completed and the “ON” or “OFF”
below the “wc” will light without flash.
④ Exit from the setting interface. Press and hold function
setting key for more than half a second (less than 2
seconds), exit from the setting interface and return to main
interface.

①  Enter the setting interface. Press and hold the

function setting key for more than 2 seconds, then
come to setting interface, Press and hold the scroll
key formorethanhalfasecond(lessthan2seconds),
select the function setting, choose EPO Input polarity
settinginterface,theletters“EPO”willflash. 
②EntertheEPOInputPolaritysettinginterface.Pressand
hold the function setting key for more than half a
second(less than 2 seconds) , the letters “EPO” will
EPO Input stop flashing. The letters below the “EPO” will flash.
Press and hold the scroll key for more than half a
Polarity setting
second (less than 2 seconds), select the EPO input
（8） polarity, “+P”(open circuit execute EPO function) or
“–P”(shortcircuitexecuteEPOfunction)
③Confirmthesetting.AfterselectingEPOinputpolarity,
pressandholdthefunctionsettingkey formorethan
half a second (less than 2 seconds). Now, the setting is
confirmed.
④  Exit from the setting interface. Press and hold
functionsettingkey formorethanhalfasecond(less
than 2 seconds), exit from the setting interface and
returntomaininterface.

 30
 Enter the setting interface. Press and hold the function
setting key for more than 2 seconds, then come to setting
interface ,short press the scroll key for more than half a
second (less than 2 seconds) to select Eod setting, the
letters “Eod” will flash.
(Battery) End of ②Enter the Eod setting interface. Press and hold the
function setting key for more than half a second(less
discharge setting than 2 seconds) at this time, the letters “Eod” will stop

（9） flashing. ③Set the Eod tolerance range. Short press the
scroll key or for more than half a second (shorter than
2 seconds)to select the voltage range in percentage. 10.0V,

10.5V, 11.0V (default is 10.0V)，then short press function
setting key for more than half a second (shorter than 2
seconds)to confirm the selection, then to set the minus
range

①Enterthesettinginterface.Pressandholdthefunction
setting key for more than 2 seconds, then come to
settinginterface,Pressandholdthescrollkey formore
than half a second(less than 2 seconds), select the
function setting, choose output frequency setting
interface,theletters“OPF”willflash. 
② Entertheoutputfrequencyofconvertermodesetting
interface. Press and hold the function setting key for
morethanhalfasecond(lessthan2seconds),theletters
“OPF”willstopflashing.Thelettersbelowthe“OPF”
will flash. Press andhold the scroll key for more than
half a second (less than 2 seconds), select the output
Frequency frequency, “50Hz”(output fixed to 50Hz and active
Converter converter mode) or “60Hz”(output fixed to 60Hz and
active converter mode) or “IPF”(inactive converter
mode setting modeandactivenormalmode)
（10） ③ Confirm the setting. After selecting converter mode
output frequency, press and hold the function setting
key formorethanhalfasecond(lessthan2seconds).
Now,thesettingisconfirmed.
④  Exit from the setting interface. Press and hold
functionsettingkey formorethanhalfasecond(less
than 2 seconds), exit from the setting interface and
returntomaininterface.
IPF:UPS output frequency with the same frequency as the
mains input.
50.0Hz:UPS output frequency is fixed at 50.0Hz,
independent of the mains input frequency.
 31
 60.0Hz:UPS output frequency is fixed at 60.0Hz,
independent of the mains input frequency.


Table7. OperatingModes

Mode Description Indicator

TheinvertergreenLEDison. 
When input AC mains is in line with the working
LineMode
conditions,UPSwillworkinlinemode,chargethebattery
andprotecttheload.

BoththeinvertergreenLEDandbatteryyellowLEDareon,
thebuzzerbeepsonceevery4seconds.Thewarningred
LEDisonwhenbeeping.
Whenthemainspowerdownorinstable,UPSwillturnto
battery mode at once. If the mains recovers,the UPS will
transfertolinemode.
Battery
Ifbatterylowalarmactivates,theindicatorof  flashes.
Mode If battery voltage reaches low limit, UPS will turn off to 
protectthebattery.UPSwillauto-restartwhenthemains
recover.
NOTE：Thebackuptimeofbatterymodeissubjectto
the load and EBP numbers. Battery remaining time
displayedontheLCDmaynotbeaccurate.
Bypass yellow LED is on, the buzzer beeps once every 2
minutes . The warning red LED is on when beeping, LCD
displays are according to the exact load and battery
capacity.
BypasstolerancecanbesetbyLCD.
Under below conditions, the UPS will transfer to bypass
BypassMode mode:
● BPSonsetbyuserthroughLCD,andtheUPSisturned 
off.
● BPSonsetbyuserthroughLCD,andtheUPSisplugged
intoutilitybutnotturnedon.
● OverloadonlinemodeorECOmode.
NOTE：Wheninbypassmode,theloadisnotprotected.
BoththeinvertergreenLEDandbypassyellowLEDareon.
WhenECOenabledandtheutilityisinrange,theUPSwill
ECOMode workonECOmode.IftheutilityinoutofECOrangebut
stillinLinerange,theUPSwilltransfertolinemode. 
UtilitytoleranceofECOmodecanbeset。

 32
 WhentheUPShasfault.ThewarningredLEDisonandthe
buzzer beeps. The UPS will turn to fault mode. The UPS
cutsofftheoutputandtheLCDdisplayfaultcodes.Atthe
moment,youcanpressthemutekeytomakethebuzzer
FaultMode stopbeepingtemporarilytowaitformaintenance.Youcan
alsopresstheOFFkeytoshutdowntheUPSwhenconfirm
thatthereisnoseriousfault.
NOTE:Asforcorrespondinginformationofthefaultcode,
pleaserefertoTable23FaultCode.

WhenUPSispluggedintolineandnotturnon,theUPS
StandbyMode will work in standby mode to charge the battery. No
indicatordisplaysonthismode. 

UPSTurnonandTurnoff
Startupoperation

Turn on the UPS in line mode 
1. Oncemainspowerispluggedin,theUPSwillchargethebattery,atthemoment,theLCDshows
thattheoutputvoltageis0,whichmeanstheUPShasnooutput.Ifitisexpectedtohavethe
outputofbypass,youcansetthebps“ON”byLCDsettingmenu.
2. Press and hold the ON key for more than half a second to startthe UPS, then it will start the
inverter.
3. Oncestarted,theUPSwillperformaself-testfunction,LEDwilllightandgooutcircularlyand
orderly.Whentheself-testfinishes,itwillcometolinemode,thecorrespondingLEDlights,the
UPSisworkinginlinemode.

Turn on the UPS by DC without mains power 
1. Whenmainspowerisdisconnected,pressandholdtheONkeyformorethanhalfasecondto
startUPS.
2. TheoperationoftheUPSintheprocessofstartisalmostthesameasthatwhenmainspoweris
in.Afterfinishingtheself-test,thecorrespondingLEDlightsandtheUPSisworkinginbattery
mode.

Turnoffoperation

Turn off the UPS in line mode 
1. PressandholdtheOFFkeyformorethanhalfasecondtoturnofftheUPSandinverter.
2.  AftertheUPSshutdown,theLEDs  gooutandthereisnooutput.Ifoutputisneeded,youcanset
bps“ON”ontheLCDsettingmenu.
TurnofftheUPSbyDCwithoutmainspower
1. PressandholdtheOFFkeyformorethanhalfasecondtoturnofftheUPS.
2. WhenturningofftheUPS,itwilldoself-testingfirstly.TheLEDslightandgooutcircularlyand
orderlyuntilthereisnodisplayonthecover.
 33
UPSself-test/mutetestoperation.
1. WhentheUPSisinlinemode,pressandholdtheself-test/mutekeyformorethan1second,the
LEDslightandgooutcircularlyandorderly.TheUPScomestoself-testmodeandtestsitsstatus.It
willexitautomaticallyafterfinishingtesting,andtheLEDindicationwillgobacktopreviousstatus.
2. WhentheUPSisinbatterymode,pressandholdtheself-test/mutekeyformorethan1second,
thebuzzerstopsbeeping.Ifyoupressandholdtheself-test/mutekeyforonemoresecond,itwill
restarttobeepagain.
ConfiguringBatterySettings
SettheUPSforthenumberofEBPsinstalled. 
Toensuremaximumbatteryruntime,configuretheUPSforthecorrect
numberofEBPs,refertoTable8fortheappropriatesettingofbatterynumbersandtype.
Usetheupanddownscrollkeystoselectthenumberofbatterystringsaccordingtoyour
UPSconfiguration:

Table8. BatterynumberConfiguration 


   All UPS and EBP Cabinets        Number of Battery Strings 

UPSonly(internalbatteries)
        1（default）

     UPS+1EBP             3
 
      UPS+2EBPs             5

      UPS+3EBPs             7

      UPS+4EBPs             9
NOTE  TheUPScontainsonebatterystring;eachEBPcontainstwo
batterystrings.

CAUTION
● ThefollowingprocessmustbeperformediftheUPSisconnectedwithgenerator.
● First,turnonthegenerator,afteritrunsstablyconnectoutputpowerofthe
 generatortoUPSinputterminal,thenturnontheUPS.AftertheUPSisturnedon,
pleaseconnectloadonebyone. 
● ItisrecommendedthatthegeneratorcapacityisastwiceastheUPSratedcapacity.
● YouhadbetternotusetheECOmodewhenthequalityoftheinputACmainsisnot
good.

5 Communication 
Thissectiondescribesthe:
● Communicationports(RS-232andUSB)
● Connectivitycards
● EmergencyPower-off(EPO)
● LoadSegments
● UPSilon2000PowerManagementSoftware
See “RearCovers” onpage49forrearcoverdiagramsforeachmodel. 
 34
 

FIG.19   . 

FIG.20    

CommunicationOptionsandControlTerminals

InstallingCommunicationOptionsandControlTerminals 

Toinstallthecommunicationoptionsandcontrolterminals:
1.   Installtheappropriateconnectivitycardand/ornecessarycable(s)andconnect
thecablestotheappropriatelocation.
2.   Routeandtiethecable(s)outoftheway.
3.   Continueto “Operation” onpage19tostartuptheUPS. 

CommunicationOptions 

The UPS has serial communication capabilities through the USB and RS-232
communicationportsorthroughaconnectivitycardintheavailablecommunication
bay.TheUPSsupportstwoserialcommunicationdevicesaccordingtothefollowing
table: 

 

 35
 NOTE：ThecommunicationspeedoftheRS232portisfixedat2400bps.

RS-232andUSBCommunicationPorts 

To establish communication between the UPS and a computer, connect your
computer to one of the UPS communication ports using an appropriate
communication cable (not supplied). See FIG. 19, 20 for the communication port
locations.
When the communication cable is installed, power management software can
exchangedatawiththeUPS.ThesoftwarepollstheUPSfordetailedinformationon
the status of the power environment. If a power emergency occurs, the software
initiatesthesavingofalldataandanorderlyshutdownoftheequipment.Thecable
pins for the RS-232 communication port are identified in FIG. 21 and the pin
functionsaredescribedinTable9.

FIG.21 RS-232 Communication Port (DB-9 Connector) 

Table9. RS-232CommunicationPortPinAssignment

PinNumber          FunctionDefinition                 DirectionfromtheUPS

1、4、6、7、8、9     No  use                                      --

2               R×D(Transmitto  externaldevice)             Out

3               TxD(Receivefromexternaldevice)              In

5               GND(Signalcommon)                         --

 ConnectivityCards 

ConnectivitycardsallowtheUPStocommunicateinavarietyof
networking environments and with different types of devices. The UPS has one
availablecommunicationbayforthefollowingconnectivitycards:
● Web/SNMP  Card  - has SNMP and HTTP capabilities as well as monitoring
throughaWebbrowserinterface;connectstoatwisted-pairEthernet(10/100BaseT)
network.Inaddition,aEnvironmentalMonitoringProbecanbeattachedtoobtain
 36
 humidity,temperature,smokealarm,andsecurityinformation. 
● Relay  Interface  Card - has isolated dry contact relay outputs for UPS status:
Utilityfailure,Lowbattery,UPSalarm/OK,orOnbypass.
SeeFIG.19,20onpage36forthelocationofthecommunicationbay.

 
FIG.22 Optional Connectivity Cards 

NOTE：Beforeinstallingtheconnectivitycard,pleaseremovetheclipfromthebay.
Refertotheuser’smanualoftheappropriatecards. 

EmergencyPower-off 

EPO is used to shut down the UPS from a distance. This feature can be used for
shuttingdowntheloadandtheUPSbythermalrelay,forinstanceintheeventof
roomovertemperature.WhenEPOisactivated,theUPSshutsdowntheoutputand
allitspowerconvertersimmediately.TheUPSremainsontoalarmthefault. 

ThereisalsoafrontpanelEPOoptionforusertoinitialEPOfunctionbypressingthe
threeswitchonthefrontpaneltogether.Whenthethreeswitchesispresseddown
atthesametime,theEPOfunctionwillbeactive,UPSwillshutdownandthebuzzer
will long beep. Pressing startup switches will not turn on the UPS unless the EPO
function is deactivated by pressing the three switches together and press off
switchestoreturnnormalstatus.
WARNING
TheEPOcircuitisanIEC60950safetyextralowvoltage(SELV)     circuit.Thiscircuit
 mustbeseparatedfromanyhazardousvoltagecircuitsby  reinforcedinsulation.

CAUTION
● The EPO must not be connected to any utility connected circuits. Reinforced
insulationtotheutilityisrequired.TheEPOswitchmusthaveaminimumratingof
24 Vdc and 20 mA and be a dedicated latching-type switch not tied into another

circuit.TheEPOsignalmustremainactiveforatleast250msforproperoperation.
● To ensure the UPS stops supplying power to the load during  any mode of
operation, the input power must be disconnected from the UPS when the
emergencypower-offfunctionisactivated.



NOTE ForEurope,theemergencyswitchrequirementsaredetailedinHarmonized
documentHD-384-48S1, “ElectricalInstallationoftheBuildings,Part4:Protection
forSafetyChapter46:IsolationandSwitching.”



 37
 EPO Connections
Wire Function                                Terminal Wire Size Rating                                      Suggested Wire Size

EPO   L1

                           4–0.32mm2(12–22AWG)                    0.82mm2(18AWG)
       L2 


NOTE LeavetheEPOconnectorinstalledontotheEPOportoftheUPSevenifthe
EPOfunctionisnotneeded.


SeeFIG.19,20onpage36forEPOlocation.FIG.23showsaschematicoftheEPO
connectorcontacts. 

EPO

FIG.23 EPO Connections   

YoucansettheEPOpolarity.Seethe“EPOInputPolarity”settingin“UserSettings”
onpage30.

NOTEDependingonuserconfiguration,thepinsmustbeshorted  oropenedtokeep
theUPSrunning.TorestarttheUPS,reconnect(re-open)theEPOconnectorpinsand
turnontheUPSmanually.Maximumresistanceintheshortedloopis10ohm.
NOTEAlwaystesttheEPOfunctionbeforeapplyingyourcritical  loadtoavoid
accidentalloadloss.

LoadSegments

Loadsegmentsaresetsofreceptaclesthatcanbecontrolledby  power
managementsoftwareorthroughthedisplay,providinganorderlyshutdownand
startupofyourequipment.Forexample,duringapoweroutage,youcankeep
criticalequipmentrunningwhileyouturnoffotherequipment.Thisfeatureallows
youtosavebatterypower.

EachUPShastwoloadsegments:
● LoadSegment1:Thepowersheddingbatteryvoltageofthissegmentcanbeset
byLCD.
● LoadSegment2.
See“RearCovers”onpage49forloadsegmentsforeachUPS  model.

 38
 

FIG.24 Load Segments 

UPSilon2000PowerManagementSoftware 

EachUPSshipswithUPSilon2000PowerManagementSoftware.Tobegininstalling
UPSilon2000software,seetheinstructionsaccompanyingtheSoftwareSuiteCD. 

NOTEInstallUPSilon2000powermanagementsoftwarewiththe  serialnumber
attchedonthecoveroftheCD.Whenrunningthemonitorsoftware,choose
appropriatecommunicationport.IfusingRS232,chooseCOM1/2andMegatec
protocol.IfusingUSB,choosemegatecUSB.


 UPSilon2000softwareprovidesup-to-dategraphicsofUPSpower  andsystem
dataandpowerflow.Italsogivesyouacompleterecordofcriticalpowerevents,
anditnotifiesyouofimportantUPSorpowerinformation.Ifthereisapoweroutage
andtheUPSbatterypowerbecomeslow,UPSilon2000softwarecanautomatically
shutdownyourcomputersystemtoprotectyourdatabeforetheUPSshutdown
occurs.

6 UPS Maintenance   
Thissectionexplainshowto: 
 CarefortheUPSandbatteries
 ReplaceExtendedBatteryPacks(EBPs)
 Testnewbatteries
 RecycleusedbatteriesorUPS
UPSandBatteryCare 
Forthebestpreventivemaintenance,keeptheareaaroundtheUPScleananddust‐
 39
 free.Iftheatmosphereisverydusty,cleantheoutsideofthesystemwithavacuum
cleaner.Forfullbatterylife,keeptheUPSatanambienttemperatureof25°C(77°F). 

NOTE The batteries in the UPS are rated for a 3–5 year service life. The length of
servicelifevaries,dependingonthefrequencyofusageandambienttemperature.
Batteries used beyond expected service life will often have severely reduced
runtimes. Replace batteries at least every 5 years to keep units running at peak
efficiency. 

StoringtheUPSandBatteries  

If you store the UPS for a long period, recharge the battery every 6 months by
connectingtheUPStoutilitypower.Theinternalbatterieschargeto80%capacityin
lessthan5hours.However,werecommendsthatthebatterieschargefor48hours
afterlong-termstorage.IfoptionalEBPsareinstalled,seetherechargetimeslisted
inTable21onpage48.Checkthebatteryrechargedateontheshippingcartonlabel.
Ifthedateisexpiredandthebatterieswereneverrecharged,donotusetheUPS.
Contactyourservicerepresentative. 
ReplacingBatteries

NOTE DONOTDISCONNECTthebatterieswhiletheUPSisinBatterymode.。 
TheEBPcanbereplacedwhenUPSisON， butbeawarethatiftheutilityfailsatthat
time,theloadoftheUPSmayNOTbeprotected. 
Ifyouprefertoremoveinputpowertochangethebatteries,see“UPSTurnonand
Turnoff”onpage33. 

ReplacingRTUPSandEBPS 

1. Ifthebatteryfault,thefollowingstepsareprovidedformodularunittoreplacethenewbattery
pack
2. 2.Removethefrontcoverofthebatterybox.
3. RemovetheconnectioncablesbetweenbatteryboxandUPS.Releasethescrewofthebaffleof
thebatterypackastheFig.25shows,thenremovethebafflefromtheleftorright.

 40
 
FIG.25 The Installation for baffle of battery pack 

4. Graspthehandleinfrontofthebatterypack,takeoutofitandholdit,thenremovethebattery
packasfig.26shown.


FIG.26 Remove the battery park 

5. Holdthemiddleofthenewbatterypack,insertit.Onceinstallthenewbatterypack,makesureit
iscompletelyinsertedintothechassisasfig27shown. 

FIG.27 Installation for battery pack 

TestingNewBatteries

Totestnewbatteries:
1.PlugtheUPSintoapoweroutletfor48hourstochargethe
 41
 batteries.
2.StartuptheUPSbypressingthestartupcombinationbutton.
3.Pressthebatterytestcombinationbuttontoactivatethebatterytest.
TheUPSstartsabatterytestifthebatteriesarefullycharged,the
UPSisinNormalmodewithnoactivealarms,andthebypass
voltageisacceptable.
Duringthebatterytest,theUPStransferstoBatterymodeand
dischargesthebatteriesfor10seconds.TheLEDindicatorsofthefrontcoverstopcyclingwhenthe
testiscompleted.

RecyclingtheUsedBatteryorUPS 

Contact your local recycling or hazardous waste center for information on proper
disposaloftheusedbatteryorUPS.

WARNING
 Do not dispose of the battery or batteries in a fire. Batteries may explode.

Proper disposal ofbatteries isrequired. Refer toyourlocalcodes for disposal
requirements. 
 Donotopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmful
totheskinandeyes.Itmaybetoxic. 

CAUTION
DonotdiscardtheUPSortheUPSbatteriesinthetrash.Thisproductcontainssealed,lead‐
acid batteries and must be disposed properly. For more information, contact your local
recycling/reuseorhazardouswastecenter


CAUTION
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For
 properdisposal,contactyourlocalrecycling/reuseorhazardouswastecenter. 

7 Specifications   
ModelSpecifications
Thissectionprovidesthefollowingspecifications: 
 Communicationoptions
 Modellists
 Weightsanddimensions
 Electricalinputandoutput
 Environmentalandsafety
 Battery

Table10. CommunicationOptions(AllModels)



 42
 Communica tion Bay  availableindependentcommunicationbayforconnectivitycards

Compatible Connectivity 
SNMPcard/ContactRelayCard
Cards

RS232(DB-9):2400bps
Communication Ports
USB

Table11. ExtendedBatteryModel

EBP Model Configuration Battery Voltage For Power Ratings

1KVAS–EBP 24Vdc 1000VA

1.5KVAS-EBP 36Vdc 1000/1500VA

RT
2KVAS-EBP 48Vdc 2000VA

3KVAS-EBP 72Vdc 2000/3000VA

Table12. UPSModelList(AllModels)

Model Power Level Rear Cover Diagram

1KVAS/1KVAH-RT 1000VA/  900W FIG.28
1.5KVAS/1.5KVAH-RT 1500VA/1350W FIG.28
2KVAS/2KVAH-RT 2000VA/1800W FIG.29
3KVAS/3KVAH-RT 3000VA/2700W FIG.29

Table13. WeightsandDimensions(AllModels)

Model (Rackmount UPS) Dimensions (W *D *H) Weight

1KVAS/1KVAH-RT 440*430*86.5mm 15.7kg/11.5kg

1KVAS/1.5KVAS/1.5KVAH-RT 440*430*86.5mm 18.7kg/18.7kg/11.5kg

2KVAS/2KVAH/3KVAH-RT 440*552*86.5mm 26.3kg/17.5kg/17.5kg

2KVAS/3KVAS-RT 440*720*86.5mm 33.0kg/33.0kg 

Model (RT EBP) Dimensions (W *D *H) Weight
1KVAS-RT 440*430*86.5mm 19.0kg 
1.5KVAS-RT 440*430*86.5mm 24.0kg 
2KVAS-RT 440*552*86.5mm 33.6kg 
3KVAS-RT 440*720*86.5mm 46.0kg 

Table14. ElectricalInput(AllModels)

Nominal Frequency 50/60Hzauto-sensing

 43
 Frequency Range 45–55Hz(50Hz)/55-65Hz(60Hz)beforetransfertobattery

+5%,+10%,+15%,+25%(+25%by
Bypass Voltage Range
default),-20%,-30%,-45%(-45%bydefault)

Table15. ElectricalInput(AllModels) 

Model Default Input  Voltage Range at 100% 
Selectable Input Voltages
(Voltage/Current) Load

1KVAS/1KVAH 230V/4.4A 200，208，220，230，240 160-290Vac

1.5KVAS/1.5KVAH 230V/6.5A 200，208，220，230，240 160-290Vac

2KVAS/2KVAH 230V/8.7A 200，208，220，230，240 160-290Vac

3KVAS/3KVAH 230V/13.0A 200，208，220，230，240 160-290Vac

Table16. ElectricalInputConnections(AllModels)

Model Input Connection Input Cable

1KVAS/1KVAH IEC320C13-10A IEC320C14-10A

1.5KVAS/1.5KVAH IEC320C13-10A IEC320C14-10A

2KVAS/2KVAH IEC320C20-16A IEC320C19-16A

3KVAS/3KVAH IEC320C20-16A IEC320C19-16A

Table17. ElectricalOutput(AllModels)

 High Voltage Models
200/208/220/230/240V
(voltageconfigurableor
Nominal Outputs auto-sensing)
1000/1500/2000/3000VA
0.9/1.35/1.8/2.7kW
Frequency 50or60Hz,autosensing
108%±5%–150%±5%:LoadtransferstoFaultmodeafter30
seconds. 
Output Overload 
(Normal Mode) 150%±5%–200%±5%:LoadtransferstoFaultmodeafter300ms. 

>200%±5%:LoadtransferstoFaultmodeafter20ms. 
Output Overload  100%±5%–130%±5%:LoadtransferstoFaultmodeafter20
(Bypass Mode) minutes.

 44
 130%±5%–150%±5%:LoadtransferstoFaultmodeafter2minutes.

150%±5%–200%±5%:LoadtransferstoFaultmodeafter15
seconds.
>200%±5%:LoadtransferstoFaultmodeafter140ms.
108%±5%–150%±5%:LoadtransferstoFaultmodeafter30
seconds.
Output Overload 
(Battery Mode) 150%±5%–200%±5%:LoadtransferstoFaultmodeafter300ms.

>200%±5%:LoadtransferstoFaultmodeafter20ms.
Voltage Waveform Sinewave
Harmonic 
<3%THDonlinearload;<5%THDonnon-linearload
Distortion
Onlinemode:0ms(nobreak)
Transfer Time
HighEfficiencymode:10msmaximum(duetolossofutility)
Power Factor 0.9
Load Crest Factor 3to1

Table18. ElectricalOutputConnections(AllModels)

Model Output Connections Output Cables

1K- RT (IECC13-10A)*6 IEC320C14-10A

1.5K- RT (IECC13-10A)*6 IEC320C14-10A

2K- RT (IECC13-10A)*6 IEC320C14-10A

(IECC13-10A)*6      IEC320C14-10A
3K- RT
(IECC19-16A)*1 IEC320C20-10A

Table19. EnvironmentalandSafety(AllModels)

208/230/240 Vac Models

EN61000-2-2

EN61000-4-2,Level4
Surge 
EN61000-4-3,Level3
Suppression
EN61000-4-4,Level4(alsoonsignalports)

EN6100-4-5,Level4CriteriaA

EMC  CEperIEC/EN62040-2,

 45
 Certifications ClassB

ClassB

EMC 
IEC62040-2:ed2:2005/EN62040-2:2006
(Emissions)

Safety 
IEC62040-1-1,IEC60950-1
Conformance

Agency 
CE
Markings

0°Cto40°C(32°Fto104°F)inOnlinemode,withlinearderatingfor
Operating  altitude
Temperature NOTEThermalprotectionswitchesloadtoBypassincaseof
overheating.

Storage  -20°Cto40°C(-4°Fto104°F)withbatteries

Temperature -25°Cto55°C(-13°Fto131°F)withoutbatteries

Transit 
-25°Cto55°C(-13°Fto131°F)
Temperature
Relative 
0–90%noncondensing
Humidity
Operating 
Upto3,000meters(9,843ft)abovesealevel
Altitude

Transit Altitude Upto10,000meters(32,808ft)abovesealevel

Audible Noise <55dBAat1metertypical

Leakage 
<1.5mA
Current

Table20.  

UPS sort  MODEL NO  Remark 

1KVAS Internal1.4Acharger,2/3PCS9AHbatteries
1.5KVAS Internal1.4Acharger,3PCS9AHbatteries
Standardunit
2KVAS Internal1.4Acharger,4/6PCS9AHbatteries
3KVAS Internal1.4Acharger,6PCS9AHbatteries
1KVAH ★internal6/12Acharger,external24/34Vbattery
Longbackupunit
1.5KVAH ★internal6/12Acharger,external36Vbattery
 46
 2KVAH ★internal6/12Acharger,external48/72Vbattery
3KVAH ★internal6/12Acharger,external72/96Vbattery

Table21. BatteryRuntimes(inMinutes)at100%Load(ALLModels)

Model Internal Batteries + 1 EBP + 2 EBPs + 3 EBPs + 4 EBPs

1KVAS
3 15 25 40 53
(24vdc)
1KVAS
5 25 45 65 85
(36vdc)
1.5KVAS
3 15 25 40 53
(36vdc)
2KVAS
3 15 25 40 53
(48vdc)
2KVAS
5 25 45 65 85
(72vdc)
3KVAS
3 17 31 52 69
(72vdc)
NOTEBatterytimesareapproximateandvarydependingontheloadconfiguration
andbatterycharge.

Table22. Battery

                        Internal Batteries EBPs

1KVA:24Vdc(2,  12V,9Ah)  1K-EBP:24Vdc(2x2,12V,9Ah) 

Battery 1/1.5KVA:36Vdc(3,  12V,9Ah)  1.5K-EBP:36Vdc(2x3,12V,9Ah) 

Configuration 2KVA:48Vdc （4，12V,9Ah）      2K-EBP:48Vdc(2x4,12V,9Ah) 

2/3KVA:72Vdc(6,  12V,9Ah) 3K-EBP:72Vdc(2x6,12V,9Ah)

Fuses (2)30A/250Vdcfuses (4)30A/250VdcfusesperEBP

Sealed,maintenance-free,valve-regulated,lead-acid,withminimum3-year
Type
floatservicelifeat25°C(77°F)

Monitoring Advancedmonitoringforearlierfailuredetectionandwarning

RechargeTime
8hoursto90%
(to90%)

BatteryPort Externalsix-poleAndersonconnectoronUPSforconnectiontoEBP

 47
RearCovers

FIG.28   . 

  

FIG.29    

8 Troubleshooting 
The following messages are the information that users would find on UPS when it meets some
problems.Userscanjudgeifthefaultiscausedbyexternalfactorsandknowhowtodealwithitby
makingfulluseoftheinformation. 
Faultindicatoron,indicatesthattheUPShasdetectedsomefaults.Buzzerbeeps,indicatesthatUPS
needtobepaidattentionto,ifbeepsforalongtime,itmeansthatthereissomethingwrongwiththe
machine. If you need help, contact our service department, the following messages should be
providedforanalysis:
◆UPSMODELNO.andSERIALNO.
◆Dateoffaulthappened
◆Detaileddescriptionoftheproblem(include  indicatorstatements
oncover)
hefollowingtabledescribestypicalalarmconditions.

Table23.  

Fault Cause Solution

The “INPUT” letters Anti-connectionofmains

Re-connect the input power cable and
onLCDdisplaysection liveandneutralormains
makeacorrectconnection
flashes isoutofrange
 48
 Batterycapacity Batterylowvoltageor CheckUPSbattery,connectbatterywell,if
indicatorflashes batterydisconnected batterydamaged,replaceit
Mainsnormal,butUPS UPSinputbreakeropen
Pressthebreakerforreset
hasnoinput circuit
KeepUPSconnectingwithmainspower
Batterynotfullycharged
formorethan8hours,rechargebattery 
Checktheusageofloads,removesome
Shortbackuptime UPSoverload
redundantdevices
Whenreplacebattery,contactfranchiser
Batteryaged
togetbatteryandrelativeassembly
Didn’tpressthe
Pressthetwokeysatthesametime
combinationkeysof“on”

UPSdoesn’tstartup UPShasnobattery
ConnectUPSbatterywell,ifbattery
afterpressingtheON connectedorbattery
voltagelow,pleaseturnoffUPSand
key voltagelowandtoomany
removesomeloads,thenstartUPS
loadsconnected
FaultoccursinsideUPS Contactsupplierforservicing

Theiconofcharger
statusonLCDdisplay Chargerdoesn’twork
Contactsupplierforservicing
flashesandbuzzer normallyorbatteryaged
beepsoncepersecond

Thefollowingtabledescribestypicalfaultyconditions.

Table24. WarningandFaultCodes

 49