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10S 632 Nguyen Luu
10S 632 Nguyen Luu
Thi-Minh-Ngoc Luu
RECENT ISSUES IN SOCIOLOGICAL RESEARCH
Nguyen, TTN., & Luu, TMN. (2019). Linking transformational leadership and
organizational performance: An empirical investigation of manufacturing firms in
Vietnam. Economics and Sociology, 12(2), 170-191. doi:10.14254/2071-
789X.2019/12-2/10
LINKING TRANSFORMATIONAL
LEADERSHIP AND
ORGANIZATIONAL PERFORMANCE:
AN EMPIRICAL INVESTIGATION OF
MANUFACTURING FIRMS IN
VIETNAM
Thi-Trang-Nhung Nguyen, ABSTRACT. The study highlight the implications of
Hanoi University of Industry, Transformational Leadership, examining its role in
298 Cau Dien Street, Bac Tu predicting Organizational Performance. The study also
Liem District, Hanoi, Vietnam investigates the mediating role of Organizational Learning,
E-mail: Organizational Innovation, and Organizational Culture.
nguyenthitrangnhung@haui.edu.vn Although these mediate relationships are very important
for improving Organizational Performance, prior studies
Thi-Minh-Ngoc Luu, have not usually examined them. A study was carried out
University of Economics and on a sample including 314 Vietnamese manufacturing
Business, Vietnam National firms. The findings indicated that Transformational
University, Hanoi, Leadership can foster Organizational Performance through
144 Xuan Thuy, Cau Giay, Organizational Learning, Organizational Innovation, and
Hanoi, Vietnam Organizational Culture. Furthermore, Organizational
E-mail: ltmngoc@vnu.edu.vn Learning and Organizational Culture influence
Organizational Performance positively, both directly and
Received: November, 2018 indirectly through Organizational Innovation. The findings
1st Revision: April, 2019 revealed that Organizational Innovation has a positive
Accepted: May, 2019 relationship with Organizational Performance.
DOI: 10.14254/2071-
789X.2019/12-2/10
Introduction
to become more transformational and less transactional (Bass, 1999). In this paper, the
authors focus on Transformational Leadership because of its effects.
Bass (1995) developed transformational theory from Burns (1978) that emphasized on
the importance of followers’ job satisfaction and their success. Moreover, when followers
balance their own success and organizations’ values and goals, they contribute to developing
better work context (Podsakoff, MacKenzie, & Bommer, 1996). Therefore, transformational
leaders influence followers` goals and beliefs in order to enhance degrees of performance
among individuals in organization (Yukl, 2013). Transformational leaders inspire followers to
reach their highest levels of achievement and managerial performance (Nguyen, Mia, Winata,
& Chong, 2017). Reviewing literature on leader characteristics, we have found that
Transformational Leadership is the most effective among leadership styles (Thomson,
Rawson, Slade, & Bledsoe, 2016). Transformational Leadership through charisma provides
inspiration and intellectual stimulation, both being important for Organizational Innovation
(Elkins & Keller, 2003). On the one hand, leaders motivate their followers through providing
inspiration. On the other hand, leaders promote employees’ intelligence, knowledge, skills
and learning through intensifying intellectual stimulation (García-Morales, Jiménez-
Barrionuevo, & Gutiérrez-Gutiérrez, 2012). Moreover, leaders with transformational behavior
tend to change Organizational Culture (Bass, 1999). Most studies have only investigated the
immediate relationship between Transformational Leadership and performance. On the other
hand, a lot of studies investigated the relationship between Transformational Leadership and
organizational leadership through a mediate variable. Such as culture and motivation (Syafii,
Thoyib, Nimran, & Djumahir, 2015), innovation (Samad, 2012), knowledge management
(Birasnav, 2014), trust and commitment (Yuan, Nguyen, & Vu, 2017). Transformational
Leadership, Organizational Learning, innovation, culture, and performance relate positively
together. However, few empirical research explored the interrelationships between these five
concepts, particularly in Vietnamese context. Moreover, notwithstanding the importance that
Organizational Learning, Organizational Innovation, and Organizational Culture seem to
influence the relationship between Transformational Leadership and Organizational
Performance too, while understanding of the effect from all of these variables in this
relationship remains to be inadequate. Moreover, García-Morales et al. (2012) indicated that
understanding of the processes through which the leader exerts this influence is still limited
and largely speculative. Based on the above basics and suggestions García-Morales et al.,
(2012), we have decided to analyze the empirical influences of Transformational Leadership
on Organizational Performance through the intermediate influence of Organizational
Learning, Organizational Innovation, and Organizational Culture.
Organizational Learning can be defined as the process when the firm improves new
knowledge and insights based on available experiences of the people in the organization so as
to influence behavior, improve firm’s capabilities and maintain or improve performance
(Dibella, Nevis, & Gould, 1996, Fiol & Lyles, 1985). The improvement of new knowledge
and insights is a key factor for Organizational Learning and is basic for maintaining
competitive advantage and enhancing Organizational Performance (Brockman & Morgan,
2003, Fiol & Lyles, 1985).
The empirical research investigating the positive relationship between Organizational
Learning and innovation include (Aragón-Correa, García-Morales, & Cordón-Pozo, 2007a,
García-Morales et al., 2012, Jiménez-Jiménez & Sanz-Valle, 2011). Organizational Learning
leads to generation of new knowledge and ideas, and also encourages their further use
(Aragón-Correa et al., 2007a).
Organizational Culture can be defined as a set of values and beliefs shared by
members of an organization that influences their behavior (Schein, 2010). Because of the
influences of Organizational Culture on employees’ behavior, it can lead to accepting
1. Hypotheses
Some earlier research validated that leadership style and Organizational Culture have a
positive association. The leader plays an important part in beginning the culture creation
process and is the person who manages and changes the Organizational Culture (Schein,
2010). A basic characteristic that discriminates between Transformational Leadership and
Transformational Leadership is culture. Transactional leaders always work with the available
culture, in contrast, transformational leaders frequently make efforts to change the
Organizational Culture to accord with their vision. Therefore, perfect leaders are a person who
shows Transformational Leadership characteristics that permit them to vary respects of
Organizational Culture in order to decrease Organizational Performance (Bass, Avolio, Jung,
& Berson, 2003).
Cultural orientation is achieved when there is a direct effect of Transformational
Leadership. Cultural orientation directly affects Organizational Performance and that
Transformational Leadership has an indirect positive effect on performance through its
impacts on achievement orientation (Athena Xenikou & Maria Simosi, 2006).
The core of the Organizational Culture is shared values, and that values are shared by
organization members (Saffold, 1988). The internalization of organizational values should
tend to a balance of the goals of management and individual followers. Thus, it plays an
important function because the activities of individuals play a basic role in shaping innovation
processes (Salvato, 2009).
Organizational
Learning
H1 (+) H6 (+)
H4 (+)
H2(+)
Transformational H7 (+)
Leadership Organizational Organizational
Innovation Performance
H3 (+) H5(+)
H8 (+)
Organizational
Culture
2. Method
The population for this study consists of Vietnamese firms from the manufacturing
sectors. The study focuses on these sectors because they represent a bigger percentage, billing
volume and employment proportion in the Vietnamese economy. Moreover, using a sample of
firms is relatively homogeneous with literature review, minimizes the impact of variables that
cannot be controlled in the empirical research. Vietnamese market is an emerging market and
relatively developed in ASEAN area. Vietnam has a better rate of growth in recent years.
Becoming a membership of TPP (Trans-Pacific Partnership) in February 2016 is a great
opportunity and challenge for Vietnam to join global market. However, Vietnam is a country
that has received relatively little attention from organizational researchers. Thus, this study
focuses on Vietnam as a new context for research.
Drawing in our interviews with five CEOs and five academics interested in the topic
and familiar with the Vietnamese market, we developed a structured questionnaire to
investigate how organizations face learning, innovation and culture issues. These
developmental interviewees did not provide data for the empirical investigation. We then
established a reliable list of the CEOs of the organizations, with the help of the Vietnamese
General Department of Taxation. The study uses CEOs as the key informants because they
absorb information from many channels of organization and therefore are a very valuable
source for analysis. They also play an important role in determining the types of behavior that
are expected and supported.
The research population consisted of firms with the greatest turnover in three biggest
cities in Vietnam (Hanoi, Ho Chi Minh, and Da Nang) according to The Vietnamese General
Department of Taxation database in manufacturing sector. A sample 1200 organizations was
selected randomly from this source. The authors sent to the CEOs of 1200 randomly selected
organizations a cover letter through mail survey (146 returned emails due to the incorrect
email address). We used this method rather than interviews because a mailed survey enable us
to reach a greater number of firms at a lower cost, put less pressure for an immediate response
on the potential informant, and gave respondents a greater feeling of autonomy. To reduce
possible desirability bias, we promised that we would keep all individual responses
completely confidential and confirmed that our analyses would be restricted to an aggregated
level that would prevent the identification of any organization. Each CEO received 2
reminders by email if they had not yet answered a mail survey. CEOs were asked not to
answer the cover letter whenever they felt not having knowledge of the variables in the
questions. This work decreased the percentage of responses, in contrast, the reliability and
validity of the received questionnaires increased. Finally, 435 CEOs responded to the
questionnaire, but the research only used 314 questionnaires because of missing values.
Therefore, total CEOs participated in this study were 314 CEOs who represented 314
manufacturing firms in three biggest cities in Vietnam.
The questionnaire includes five parts: Transformational Leadership, Organizational
Learning, innovation, culture, and performance. The questionnaire utilizes a five-point Likert
scale. The purpose of this paper is to study these links by using the sample of manufacturing
firms.
2.2. Measures
The structure and content of survey were built based on comprehensive review of the
existing literature. To guarantee equivalence of meanings and ensure translation quality of
constructs, two independent bilingual scholars translated the survey from English to
Vietnamese then translated it back. All of the following measures consist of items with Likert
scale from 1 “totally disagree” to 5 “totally agree”. They are operationalized as follows:
3. Results
We conducted an EFA using principal axis factoring with Promax rotation to see if the
observed variables loaded together as expected, were adequately correlated, and met criteria
of reliability and validity. The results indicated that the KMO and Bartlett`s test of sampling
adequacy was significant and commonalities for each variable were sufficiently high
(KMO=.933). Furthermore, as shown in Table 1, all the factor loadings were found to be
significant at .001 levels (all above .594), the results suggest good discriminant validity. This
indicates that the chosen variables were adequately correlated for factor analysis.
The Cronbach’s alphas for the extracted factors are also shown in Table 1. All alphas
were above .70. All factors are reflective because their indicators are highly correlated are
largely interchangeable.
Since all measures were collected with the same survey instrument, we checked the
common method bias through Harman’s one-factor test. The 3 items of Transformational
Leadership, 4 items of Organizational Learning, 9 items of Organizational Innovation, 10
items of Organizational Culture and 5 items measuring Organizational Performance were
entered in a principal component factor analysis. The results indicated that the first factors in
the model explained 32.726% of the variance. So, here, the common method bias was not an
issue.
Moreover, Table 2 presents the mean, standard deviation, correlation among all the
study variables as well as square root of AVE. Table 2 presents that Transformational
Leadership is positively related to Organizational Learning (r=.357), Organizational Culture
(r=.305), Organizational Innovation (r=.414) and Organizational Performance (r=.423).
Organizational Learning was positive related to Organizational Culture (r=.245),
Organizational Innovation (r=.289) and Organizational Performance (r=.353). Organizational
Culture is positively related to Organizational Innovation (r=.279) and Organizational
Performance (r=.320). And Organizational Innovation is positively related to Organizational
Performance (.278). Although these correlations are in the expected directions, they do not
take into account the nested nature of the data. Therefore, we rely on SEM to test our
hypotheses.
Furthermore, to test discriminant validity, we compared the square root of the AVE
(on the diagonal in the matrix below) to all inter-factor correlations (Chin, Marcolin, &
Newsted, 2003). All factors demonstrate adequate discriminant validity because the square
root of the average variance extracted of each latent construct is greater than that construct`s
correlation with other construct’s.
In order to check the fit of the five-factor model, we performed a CFA before testing
the hypothesis. The five-factor model included Transformational Leadership, Organizational
Learning, Organizational Innovation, Organizational Culture and Organizational
Performance. The CFA for measurement model indicated the following indices:
χ2(419)=455.597, p=.105, GFI=.915, CFI=.995, IFI=.995, TLI=.994, RMSEA=.017 (See
Figure 2). The results perform a good fit between the measurement and the data collected.
This study calculates reliability of measures using Bagozzi & Yi (1988) composite
reliability index and Fornell & Larcker (1981) average variance extracted index. For all the
measures both indices are higher than the evaluation criteria, namely .60 for the composite
reliability index and .50 for the average variance extracted index (Bagozzi & Yi, 1988). In all
cases, the CRs are above the minimum threshold of .70 (from .911 to .958), indicating that we
have reliability in our factors. Besides, for all factors, the AVEs are from .531 to .772. All
items load on their hypothesized factors (See Table 3) and the estimates are positive and
significant (the lowest t-value is 10.863), which provides evidence of convergent validity
(Bagozzi & Yi, 1988). Finally, the confidence interval (±2 S.E.) around the estimated
correlation between any two latent indicators never includes 1.0. These results support
discriminant validity (Anderson & Gerbing, 1988).
This section presents the main results of the hypothesis testing of the structural
relationship among the latent variables (Table 4, 5 and Figure 3).
Figure 3 shown the standardized structural coefficients. The relative importance of the
variables is reflected through the magnitude of the coefficients. Fitness indexes of structural
model represents an accepted level of structural model’s fitness (χ2 (421)=484.541, p=.017,
GFI=.909, CFI=.991, IFI=.991, TLI=.990, RMSEA=.022).
Table 4 presents the results for the structural model in Figure 3. Structural equation
modeling was performed to examine the direct and indirect effects of the independent
variables of Transformational Leadership, Organizational Learning, Organizational
Table 4.The structural model result (direct, indirect and total effects)
Indirect Total
Effect from To Direct effects
effects effects
Transformational Leadership Organizational Learning .397 .397
Transformational Leadership Organizational Culture .341 .341
Transformational Leadership Organizational Innovation .350 .098 .447
Transformational Leadership Organizational Performance .259 .259
Organizational Learning Organizational Innovation .131 .131
Organizational Learning Organizational Performance .286 .019 .305
Organizational Culture Organizational Innovation .134 .134
Organizational Culture Organizational Performance .235 .020 .254
Organizational Innovation Organizational Performance .147 .147
χ2(421)=484.541 p=0.017 χ2/df=1.151 IFI=.991 GFI=.909 TLI=.990 CFI=.991
Goodness of fit statistics RMSEA=.022
Acknowledgement
The authors would like to thank the Editor-in-chief and two anonymous reviewers for
their constructive comments.
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