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CONFIDENTIAL

ComColor FW Series
TECHNICAL MANUAL
Panel Messages
Test Modes

REVISION 1.0
APRIL 2016

Copyright: 2016 RISO KAGAKU CORPORATION


All Rights Reserved. This Technical Manual was prepared and written for the
exclusive use of RISO International Group Certified Dealers. Reproduction
and/or transmittal of this material in any form or by any means, including
photocopying or recording of the information is strictly prohibited without the
consent of RISO KAGAKU CORPORATION.

ComColor FW Series Revision 1.0


Europe
CONFIDENTIAL

ComColor FW Series Revision 1.0


Europe
CONFIDENTIAL [16-1] 16. Panel Messages

Chapter 16. Panel Messages


Contents Panel messages are compatible with
Firmware package
Version X.XX
1. Definition of Words and Terms................................................................16-2
2. Error No. System.......................................................................................16-2 Software System
Specification Ver. 1.0.010
2-1. Error Type................................................................................................16-2
2-2. Error Point................................................................................................16-2
2-3. Variation Code.........................................................................................16-3
3. Type Code..................................................................................................16-4
3-8. Type Code Comparison...........................................................................16-4
3-1. Type Code S: Service Engineer Call........................................................16-4
3-2. Type Code: Unit Error..............................................................................16-5
3-3. Type Code Z: Set Check Error.................................................................16-5
3-4. Type Code X: Jam Error..........................................................................16-6
3-5. Type Code Y: Supply Error......................................................................16-6
3-6. Type Code W: Warning............................................................................16-7
3-7. Type Code I: Information..........................................................................16-7
4. Error Point 0001 Through 0999 (System Related)..................................16-8
5. Error point 1000 through 1999 (engine related)...................................16-67
6. Error point 2000 through 2499 (print head related)............................16-103
7. Error Point 2500 Through 2999 (Optional Paper Feed Related)........16-141
8. Error Point 3000 Through 3999
(Optional Paper Ejection Related).....................................................16-142
9. Error Point 4000 Through 4999 (Scanner Related)............................16-181
10. Error Point 5500 Through 5999
(Options Other Than Paper Feed and Paper Ejection)....................16-200

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ComColor FW Series Revision 1.0


CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010
Europe
CONFIDENTIAL [16-2]
1.5. Definition of words and terms 16. Panel Messages

The words and terms used only in the error specifications are defined as follows.
1. Definition of Words and Terms
Table 1 - Definition of words and terms
Abbr Desc
AS Auto-control stacking tray
FD Face Down
FIN Multifunction Finisher
FU Face Up
FW Firmware
OST Face down finisher

CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

2. 2. Error
Error No.No. system
System
Error numbers shall consist of 10 digits and be sectioned in the following manner.
No. system: AAAA-BBBB-CC (Example: S012-3456-78)
CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

2. Error
Details No.
of each system
section are as follows.
Table 2 - Description
Error numbers of sections
shall consist of 10 digits and be sectioned in the following manner.
No. system:
Section AAAA-BBBB-CC
Classification name (Example: S012-3456-78)
AAAA
CONFIDENTIA Error type DIO - Error Specifications I. Basic Edition Ver.1.0.010
Details
BBBB of each section are as follows.
Error point
2.
CCError
Table No.Variation
system
2 - Description of sections
code
Section
Error Classification
numbers shall name
consist of 10 digits and be sectioned in the following manner.
AAAANo. system: AAAA-BBBB-CC
Error type (Example: S012-3456-78)
2.1 Error type
BBBB Error point
Details of each section
CC error arecode
Variation as follows.
The type indicates the conditions for displaying and releasing the error. An error with different
Table 2 - Description
conditions of sections
for displaying (messages and buttons) and releasing the error is a different error type.
The error
Section type consists of the "type
Classification namecode" and "section code".
2-1.2.1 Error
Error
AAAA Typetype
Error type
2.2
BBBBError point Error point
The error type indicates the conditions for displaying and releasing the error. An error with different
conditions
CC for displaying
Variation(messages
code and buttons) and releasing the error is a different error type.
The error
The error type
pointconsists
is a number indicating
of the the error
"type code" detection
and "section condition (detection
code".
timing, place of occurrence). This is expressed as a 4-digit number (0001-9999).
The numbers are categorized in unit of each system as shown in the following table.
2.1 Error
2.2 Error point
type
Table 3 - Error point categories
The error type indicates the conditions for displaying and releasing the error. An error with different
The
Errorerror
pointpoint is a numberSystem
indicating the error detection condition (detection
conditions for displaying (messages and buttons) and releasing the error is a different error type.
timing, place of occurrence). This is expressed as a 4-digit number (0001-9999).
The
0001
The error
numberstypeare
to 0999 consists of the
categorized "type
System
in code" andsystem
unitequipment
of each "section
(PMS, code".
other
as (power
shown supply
in the unit, table.
following H/W, S/W, operation panel))
1000 to 1999 Engine equipment (standard equipped paper transport)
Table 3 - Error point categories
2-2.2.2
2000
ErrorError
2499 point
to Point Print head equipment (print head, ink)
8/58
Error
2500point
to 2999 System paper feed equipment (compact envelope feeding unit)
Optional
The
0001 error
to point is a numberSystem
indicating the error(PMS,
detection
othercondition (detection
3000 to 0999
3999 Optional equipment
paper ejection equipment (power supply
(multifunction unit, H/W,
finisher, S/W,
face operation
down finisher, panel))
auto-
timing, place of occurrence). This is expressed as a 4-digit number (0001-9999).
1000 to 1999 control
Engine stacking
equipment tray, RP stacking
(standard tray)
equipped paper
The numbers are categorized in unit of each system as shown in the following table. transport)
2000 to 4999
4000 2499 Print headequipment
Scanner equipment(AF,
(printFB)
head, ink)
Table 3 - Error point categories
2500
5000 to 2999
5499 Optional
Postscriptpaper feed
option equipment
equipment (PS)(compact envelope feeding unit)
Error
3000 point System
5500 to 5999
3999 Optional device
Optional paper ejection
other thanequipment (multifunction
paper feed/output finisher, face
tray equipment down
(IC card finisher, auto-
authentication kit,
0001 to 0999 System
control equipment
stacking tray,(PMS,
RP other
stacking
card reader, coin vendor, card vendor)(power
tray) supply unit, H/W, S/W, operation panel))
1000 to 1999
4000 to 4999 Engine equipment
Scanner (standard
equipment (AF, FB) equipped paper transport)
2000 to
5000 to 5499
2499 Print head equipment
Postscript option (print head,(PS)
equipment ink)
7000 7499 External linkage device equipment (printer driver, console, utility app)
2500 to 2999
5500 Optionaldevice
paperother
feedthan
equipment (compact tray
envelope feeding unit)authentication kit,
7500 to 5999
9999 Optional
Not defined paper feed/output equipment (IC card
3000 to 3999 Optional
card paper
reader, coinejection
vendor, equipment
card vendor) (multifunction finisher, face down finisher, auto-
control stacking tray, RP stacking tray)
4000 to
7000 to 7499
4999 Scanner linkage
External equipment (AF,equipment
device FB) (printer driver, console, utility app)
5000 to
7500 to 9999
5499 Postscript
Not defined option equipment (PS)
5500 to 5999 Optional device other than paper feed/output tray equipment (IC card authentication kit,
9/58
card reader, coin vendor, card vendor)

7000 to 7499 External linkage device equipment (printer driver, console, utility app)
7500 to 9999 Not defined
9/58

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ComColor FW Series Revision 1.0


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CONFIDENTIAL [16-3] 16. Panel Messages

CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

2-3.2.3 Variation
Variation Codecode
The variation code is a number which indicates the slight differences (variations) of the error point (detection
conditions). Error points that do not have variations are not assigned a variation code.
This is expressed as a 2-digit number (01-99).
As this number indicates the slight differences of an error point, there is no effect on the conditions for
displaying and releasing based on the error type.

A slight difference refers to differences that do not affect the user or machine and may include variations such
as the following.
- System for which an error is detected (1 = PMS, 2 = engine system, etc.)
- Process for which an error is detected (1 = panel related software of PMS, 2 = print operation related software
of PMS, etc.)
- Process that causes the error (1 = encryption process, 2 = decoding process, etc.)

10/58

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ComColor FW Series Revision 1.0


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3 Type
CONFIDENTIAL code [16-4] 16. Panel Messages
There are the following types of type codes. Refer to the chapter on each type code for details on each
type code.
3. Type Code
Table 4 - Type code
Type code Type Definition
S Service engineer call An error that affects the entire system
Actions to permanently resolve the error cannot be taken by user
operations
U Unit Error An error that affects part of the system
Actions to permanently resolve the error cannot be taken by user
operations
Z Set check error The interlocking SW is ON (detected)
Release of cover which can be operated by the user

X Jam error Printing paper transport error


Y Supply error
CONFIDENTIA Shortage of a consumable
DIO - Error Specifications I. Basic Edition Ver.1.0.010
The box for waste is full

W Warning Caution or warning for user


3.8 Type code comparison
I Information Guide for user
The concepts of the type codes are compared in the following table. (As this table serves the purpose of
comparing the differences between type codes, handle this as reference information when preparing
specifications and designs and be sure to check the chapters on each type code and the chapters listing
the details of such as the "error display".)
3-8. Type Code Comparison
Table 5 - Type code comparison

Type code Person Usable operation Operation mode Restart job


capable of mode displayed on
S Service None All Not allowed
U engineer
Z Operation mode
not using the Operation mode
X using the section Automatic restart is
User section where
where the error possible
Y the error has
occurred has occurred
W Differs for every error
I Service All Not related

CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

3-1.3.1 Type
Type code
Code S: Service
S: Service engineer
Engineer Call call
[Definition] An error that affects the entire system (*)
Actions (to permanently resolve the error) cannot be taken by user operations
* Even if the place where an error occurs in one part of the system, in cases when the error affects the
entire system (the printer itself becomes unavailable for use), the error shall be subject to a service
engineer call (S). When it is not possible to print, the error shall be subject to a service engineer call (S).

[Releasing Conditions]
Turn OFF the printer (Sub power key OFF) 11/58
While it is possible to release the error by shutting off the power supply unit (OFF with sub-power switch),
repair by a service engineer is required to permanently resolve the error.

Although the error basically cannot be released by pressing the reset key, as an exception, with error types
where the cause of a hardware error can possibly be resolved without shutting off the power supply unit (=
repair), it shall be possible to release the error by pressing the reset key.

[Processing]
<When an error occurs>
If the unit is in action, promptly stop operations while taking care not to trigger other failures.

<Prior to releasing error>


Set operation modes other than the test mode to be not available for execution. (Even while a service engineer
call is occurring, it is possible to transition to the test mode. After executing the test mode for clearing the error,
it is possible to execute test modes for other than clearing the error.)

<After error is released>


As it is necessary to shut off the power supply unit (OFF with sub-power key) in order to release the error,
it is not possible to restart the job that is stopped due to the occurrence of the error.

[Remarks] 19/58
None

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ComColor FW Series Revision 1.0


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CONFIDENTIA
CONFIDENTIAL DIO - Error Specifications
[16-5] I. Basic Edition Ver.1.0.010 16. Panel Messages

3-2.3.2 Type
Type Code:code U: Unit
Unit Error error
[Definition]
An error that affects part of the system (*1)
Actions (to permanently resolve the error) cannot be taken by user operations (*2)
*1 In the event that an error for which "Actions to permanently resolve the error cannot be taken by user
operations" occurs, the error is to be subject to a unit error (U). When it is possible to print, the error is to be
subject to a unit error (U).
*2 In cases when the place where an error occurs can be operated without shutting off the power supply unit,
the error is to be subject to a unit error (U).

[Releasing Conditions]
Press the Reset key, or turn OFF the power supply. (Turn OFF the sub power key.) While it is possible to
release the error by pressing the reset key or shutting off the power supply unit (OFF with sub-power switch),
repair by a service engineer is required to permanently resolve the error.

However, when there are jobs of the following error, as it is possible to continue the job by changing the
paper feed source or output tray, add changes of the paper feed source and output tray to the clearing
conditions.
- Error with Tray 1, Tray 2
- Error with standard paper feed tray of F units
- FU paper output error
- FD paper output error when the FU paper output OP is connected

[Processing]
<When an error occurs>
If the unit is in operation, promptly stop operations while taking care not to trigger other failures.

<Prior to releasing error>


Operation modes that does not use the section where an error occurs are to be made available for
execution. (Even during the occurrence of a unit error, it shall be possible to transition to the test mode
and execute the test mode.)

<After error is released>


It is not possible to restart the job that is
stopped due to the occurrence of the error.

[Remarks]
None

CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

3-3.3.3 Type
Type Codecode
Z: SetZ: Set Error
Check check error
[Definition]
The interlocking SW is ON (detected) and the cover operable by the user is released
13/58
[Releasing Conditions]
Turn the interlocking SW OFF (release) or close the cover. Actions (to permanently resolve the error)
can be taken by user operations.

[Processing]
<When an error occurs>
If the unit is in operation, promptly stop operations while taking care not to trigger other
failures.

<Prior to releasing error>


Operation modes that does not use the section where an error occurs are to be made available for
execution. (Even during the occurrence of a set check error, it shall be possible to transition to the test
mode and execute the test mode.)

<After error is released>


Automatically restart the job that is stopped due to the occurrence of the error. (*)
* As exceptions, error types for which jobs do not automatically restart are to be listed in the [Remarks] in the
chapter for each error type in the "Error Types Edition".

[Remarks]
None

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ComColor FW Series Revision 1.0


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CONFIDENTIAL
CONFIDENTIA [16-6]I. Basic Edition Ver.1.0.010
DIO - Error Specifications 16. Panel Messages

3-4.3.4 Type
Type code
Code X: Error
X: Jam Jam error
[Definition]
An error occurs with paper feed, transport,
or output of printing paper.

[Releasing Conditions]
Remove the printing paper and perform operations for clearing the jam after removal of the printing paper
(opening and closing the cover, etc.). Actions (to permanently resolve the error) can be taken by user
operations.

[Processing]
<When an error occurs>
If the unit is in operation, promptly stop operations while taking care not to trigger other failures. When an
object to transport is remaining inside the system, notify the position thereof to the user to urge the user to
remove the item.

<Prior to releasing error>


Operation modes that does not use the section where an error occurs are to be made available for execution.
(Even during the occurrence of a jam error, it shall be possible to transition to the test mode and execute the
test mode.)

<After error is released>


After the user performs operations to resolve the jam, drive the transport path to confirm that all jammed
items are removed. Automatically restart the job that is stopped due to the occurrence of the error. (*)
* As exceptions, error types for which jobs do not automatically restart are to be listed in the [Remarks] in the
chapter for each error type in the "Error Types Edition".

[Remarks]
None

CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

3-5.3.5 Type
Type Codecode Y: Supply
Y: Supply Error error
[Definition]
Shortage of a consumable
The box or tank for waste
is full

[Releasing Conditions]
Remove the consumable or box/tank for waste with which an error occurs.
Actions (to permanently resolve the error) can be taken by user operations.

[Processing]
<When an error occurs>
Continue processing the job in progress as much as15/58
possible and stop processing at a timing where
processing is least affected.

<Prior to releasing error>


Operation modes that do not use the consumable or box for waste where the error occurs are to be made
available for execution. (Even during the occurrence of a supply error, it shall be possible to transition to
the test mode and execute the test mode.)

<After error is released>


Automatically restart the job that is stopped due to the occurrence of the error.

[Remarks]
None

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ComColor FW Series Revision 1.0


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CONFIDENTIA
CONFIDENTIAL DIO - Error Specifications
[16-7] I. Basic Edition Ver.1.0.010 16. Panel Messages

3-6.3.6 Type
Type Codecode W: Warning
W: Warning
[Definition]
Caution or warning for user(*)
* Cautions or warnings when a job is being executed and it is necessary to stop the job.

[Releasing Conditions]
The user closes the [Warning] window.
Actions (to permanently resolve the error) can be taken by user operations.

[Processing]
<When an error occurs>
Continue processing the job in progress as much as possible and stop processing at a timing where
processing is least affected.

<Prior to releasing error>


None (It is possible to execute operation modes which possibly may use the section where the warning occurs.
For example, even in a state where a warning regarding the AF occurs in the copy mode, it is possible to
execute the scan mode.)

<After error is released>


* As the process for restarting a job that is stopped due to the occurrence of an error differs for every error
type, list details on the restarting of jobs in the [Remarks] in the chapter for each error type in the "Error
Types Edition".

[Remarks]
None

CONFIDENTIA DIO - Error Specifications I. Basic Edition Ver.1.0.010

3-7.3.7
Type Code
Type I: Information
code I: Information
[Definition]
Guide for user (*)
* Guides when a job is being executed and it is not necessary to stop the job.

[Releasing Conditions]
The user closes the [Information] window.
While it is possible to release the error, maintenance by a service engineer is required to permanently
resolve the error.

[Processing] 17/58
<When an error occurs>
Continue operation and processing (no effect on operation or processing). Continue operation and processing
but display the error on the panel until the error is released.
As operation and processing are continued, for example if a print job is received, the job is printed as during
normal operation (in the same manner as when an error is not in occurrence).

<Prior to releasing error>


None (It is possible to execute operation modes which possibly may use the section where the information is
generated.)

<After error is released>


None (There is no restarting process as the jobs are not stopped even upon occurrence of the error.)

[Remarks]
None

[16-7]

ComColor FW Series Revision 1.0


error point
CONFIDENTIAL

(Type = error type, Point = error point, VC = variation code)

4. Error Point 0001 Through 0999 (System Related)

Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
System error occurs.
Reboot by pressing the Checksum error detected in communication between CPU-RX Paper being fed is ejected, and
Engine control Turn OFF the printer (Sub
S601 0001 power key on the operation panel. on the engine PCB. the machine stops.
PCB error Hardware error of engine control PCB power key OFF).
If recovery has failed,
contact your dealer.
System error occurs.
Reboot by pressing the CPU detected time-out error in communication between CPU-RX
Engine control Turn OFF the printer (Sub Paper being fed is ejected, and
S601 0002 power key on the operation panel. on the engine PCB.
PCB error Hardware error of engine control PCB power key OFF). the machine stops.
If recovery has failed,
contact your dealer.
Database access error in HDD
TAG communication error
System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head The "paper feed related control software (on the CPU side)" has
power key on the operation panel. Turn OFF the printer (Sub Paper being fed is ejected, and
S098 0003 Hardware error Driving wave data of each head nozzle error detected a sequence error.
If recovery has failed, power key OFF). the machine stops.
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.

Database access error in HDD


TAG communication error
System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the The "paper feed related control software (on the RX side)" has

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Voltage error of each head


Europe

power key on the operation panel. detected a sequence error. Turn OFF the printer (Sub Paper being fed is ejected, and
S098 0004 Hardware error Driving wave data of each head nozzle error
If recovery has failed, power key OFF). the machine stops.
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.

System error occurs. The CPU has detected a hardware error (parity, overrun, etc.)
Reboot by pressing the with communication between the CPU and RX on the engine
Engine control Turn OFF the printer (Sub Paper being fed is ejected, and
S601 0005 Hardware error of engine control PCB power key on the operation panel. PCB.
PCB error power key OFF). the machine stops.
If recovery has failed,
contact your dealer.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error An abnormal status transition has been detected with the "paper
power key on the operation panel. Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0006 Software error Image processing software error feed related control software (on the CPU side)."
If recovery has failed, power key OFF). the machine stops.
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Engine-PMS communication error An abnormal status transition has been detected with the "paper
Maintenance unit controlling software error feed related control software (on the RX side)."
Ink circulation unit controlling software error Generated due to incorrect logic while processing the following:
Paper feed system software error
Error controlling software error Variation code:
System error occurs.
Print controlling software error - 1: When an error causing an emergency stop has occurred
Reboot by pressing the
Print reserving software error - 2: When an error causing an emergency stop has been
power key on the operation panel. Turn OFF the printer (Sub
S099 0007 1 to 9 Software error Image processing software error resolved
If recovery has failed, power key OFF).
TAG controlling software error - 3: When an error causing a recovery has occurred
contact your dealer.
Power supply controlling software error - 4: When an error causing a recovery has been resolved
Count controlling software error - 5: When a curled paper error has occurred
Resident process of PMS is down. - 6: When a curled paper error has been resolved
Multi finisher communication error - 7: When processing the receipt of an internal request
Offset staple paper ejection communication error - 8: When processing the completion of an internal request
Etc. - 9: When incorrect data has been detected

A parameter abnormality has been detected with the "paper feed


related control software (on the CPU side)."
Engine-PMS communication error
Generated due to a parameter abnormality while processing the
Maintenance unit controlling software error
following:
Ink circulation unit controlling software error
Paper feed system software error
Variation code:
Error controlling software error
System error occurs. - 1: The paper ID of the image formation notification notified from
Print controlling software error
Reboot by pressing the the RX of the engine PCB was "0".
Print reserving software error Turn OFF the printer (Sub
S099 0008 1 to 4 Software error power key on the operation panel. - 2: The paper ID of the image formation notification notified from
Image processing software error power key OFF).
If recovery has failed, the RX of the engine PCB was a paper ID which could not be
TAG controlling software error
contact your dealer. recognized on the SH side of the engine PCB.
Power supply controlling software error
- 3: The print surface of the image formation notification notified
Count controlling software error
from the RX of the engine PCB was an undefined value.
Resident process of PMS is down.
- 4: In a state where the image formation notification received
Multi finisher communication error
last time from the RX of the engine PCB has not been notified
Offset staple paper ejection communication error
to the "print sequence related software," a new image formation
Etc.
notification was received from the RX of the engine PCB.

[16-9]
[16-9]
Europe

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs. The "paper feed related control software" has detected a
Print controlling software error
Reboot by pressing the sequence error of the tray elevator.
Print reserving software error
power key on the operation panel. (Generated when "paper feed related control software" receives Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0010 Software error Image processing software error
If recovery has failed, a "paper feed request to a tray not in the upper limit position" power key OFF). the machine stops.
TAG controlling software error
contact your dealer. from the "print sequence related software.")
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
System error occurs.
Reboot by pressing the The machine firmware version does not match with that of the
Engine control Turn OFF the printer (Sub
S601 0011 power key on the operation panel. engine PCB when turning ON.
PCB error Hardware error of engine control PCB power key OFF).
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the FU was specified for the output destination despite the FU paper
Print reserving software error
power key on the operation panel. ejection unit not being connected. Turn OFF the printer (Sub
S099 0012 Software error Image processing software error
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error During transport, the next reservation or stop request does not
power key on the operation panel. Turn OFF the printer (Sub
S099 0013 Software error Image processing software error come in after 1 minute. Stop the unit.
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
System error occurs. Detected a watchdog timer actuation due to the following factor
Reboot by pressing the on the engine side.
Engine control power key on the operation panel. Turn OFF the printer (Sub
S601 0018 1 to 2 Hardware error of engine control PCB
PCB error If recovery has failed, Variation code: power key OFF).
contact your dealer. - 1: System down factor

[16-10]
[16-10]

- 2: Factor except system down factor


Europe

System error occurs.


Reboot by pressing the PMS-Engine COM error.
PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0020 Communication error between PMS PCB and engine PCB power key on the operation panel. Three consecutive code errors are detected in the command
COM error power key OFF). the machine stops.
If recovery has failed, sent to the engine by PMS. (THIRD CEHCK SUM ERROR)
contact your dealer.
System error occurs. PMS-Engine COM error.
Reboot by pressing the Three consecutive code errors are detected in the response
PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0021 Communication error between PMS PCB and engine PCB power key on the operation panel. command sent to PMS by the engine. (THIRD CHECK SUM
COM error power key OFF). the machine stops.
If recovery has failed, ERROR)
contact your dealer.
PMS-Engine COM error.
The response command from the engine unit to the PMS unit
System error occurs. was not replied while the PCI was in the following state and
Reboot by pressing the therefore caused a time-out.
PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0022 1 to 3 Communication error between PMS PCB and engine PCB power key on the operation panel.
COM error power key OFF). the machine stops.
If recovery has failed, Variation code:
contact your dealer. - 1: The PCI is a normal state
- 2: The PCI PCB cannot be recognized
- 3: The PCI identifier number cannot be recognized
System error occurs.
PMS-Engine COM error.
Reboot by pressing the
PMS-Engine The command code of the command sent by the PMS unit to the Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0023 power key on the operation panel.
COM error Communication error between PMS PCB and engine PCB engine unit was undefined. (COMMAND ERROR) power key OFF). the machine stops.
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
PMS-Engine COM error.
CONFIDENTIAL

System error occurs. 3 times in a row with sending and receiving, the command sent
Reboot by pressing the from the PMS unit to the engine unit or the response command
PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0024 power key on the operation panel. from the engine unit to the PMS unit alternately caused an
COM error Communication error between PMS PCB and engine PCB power key OFF). the machine stops.
If recovery has failed, encoding error.
contact your dealer.

System error occurs.


PMS-Engine COM error.
Reboot by pressing the
PMS-Engine The response command from the engine unit to the PMS unit Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0025 power key on the operation panel.
COM error Communication error between PMS PCB and engine PCB differs from the request code sent form the PMS unit to the power key OFF). the machine stops.
If recovery has failed,
engine unit.
contact your dealer.
System error occurs.
PMS-Engine COM error.
Reboot by pressing the
PMS-Engine 3 or more times in a row, an encoding error detection Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0026 power key on the operation panel.
COM error Communication error between PMS PCB and engine PCB (DATAREJECT) was returned in the header portion of the power key OFF). the machine stops.
If recovery has failed,
command sent from the PMS unit to the engine unit.
contact your dealer.
System error occurs.
Reboot by pressing the PMS-Engine COM error.
PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0027 power key on the operation panel. A parameter error (DATA ERROR) was returned with the
COM error Communication error between PMS PCB and engine PCB power key OFF). the machine stops.
If recovery has failed, response command from the engine unit to the PMS unit.
contact your dealer.
System error occurs.
PMS-Engine COM error.
Reboot by pressing the
PMS-Engine Parameter error (DATA ERROR) is returned at the command Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0028 power key on the operation panel.
COM error Communication error between PMS PCB and engine PCB header which PMS feeds to the engine. power key OFF). the machine stops.
If recovery has failed,
contact your dealer.
System error occurs. PMS-Engine COM error.
Reboot by pressing the A non-consecutive Sequence Number was detected upon
PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0029 power key on the operation panel. reception of the command sent from the PMS unit to the engine
COM error Communication error between PMS PCB and engine PCB power key OFF). the machine stops.
If recovery has failed, unit.
contact your dealer.
System error occurs. PMS-Engine COM error.
Reboot by pressing the A non-consecutive Sequence Number was detected upon

[16-11]
[16-11]
Europe

PMS-Engine Turn OFF the printer (Sub Paper being fed is ejected, and
S611 0030 power key on the operation panel. reception of the response command sent from the engine unit to
COM error Communication error between PMS PCB and engine PCB power key OFF). the machine stops.
If recovery has failed, the PMS unit.
contact your dealer.
Database access error in HDD
TAG communication error
System error occurs.
The engine PCB version and firmware do not match. PMS-Engine COM error.
Reboot by pressing the
Voltage error of each head The command becomes disabled due to an incorrect reception
power key on the operation panel. Turn OFF the printer (Sub Paper being fed is ejected, and
S098 0031 Hardware error Driving wave data of each head nozzle error sequence of the command sent from the PMS unit to the engine
If recovery has failed, power key OFF). the machine stops.
Multi finisher communication error unit. (CDB_INVALIDITY)
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
System error occurs. PMS-Engine COM error.
The engine PCB version and firmware do not match.
Reboot by pressing the It has been detected that the size of the parameter portion of the
Voltage error of each head
power key on the operation panel. response command sent from the engine unit to the PMS unit is Turn OFF the printer (Sub Paper being fed is ejected, and
S098 0032 Hardware error Driving wave data of each head nozzle error
If recovery has failed, less than the minimum size. power key OFF). the machine stops.
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the The mirroring restoration process (process of restoring the non-
Print reserving software error
power key on the operation panel. volatile data of the engine unit) cannot be completed within a Turn OFF the printer (Sub
S099 0034 Software error Image processing software error
If recovery has failed, certain amount of time. power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
System error occurs. In the initial communication immediately after the power was
Reboot by pressing the turned ON, model control information containing the model code
Turn OFF the printer (Sub
S091 0035 Software error 2 power key on the operation panel. was not notified from the engine to the PMS within a certain
Failed to obtain model control information. power key OFF).
If recovery has failed, amount of time.
contact your dealer.
The PCI device of the PMS PCB cannot be recognized.
System error occurs.
(In the process of establishing a PCI connection within the
Reboot by pressing the
"print operation related software" of the PMS, a PCI device non- Turn OFF the printer (Sub Paper being fed is ejected, and
S600 0036 PMS PCB error power key on the operation panel.
Hardware error of PMS PCB detection error was returned from the recording data generation power key OFF). the machine stops.
If recovery has failed,
unit driver.)
contact your dealer.

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the In the job output process of the "print operation related software"
Print reserving software error
power key on the operation panel. of the PMS, the page information file cannot be obtained from Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0037 Software error Image processing software error
If recovery has failed, the stated directory. power key OFF). the machine stops.
TAG controlling software error

[16-12]
[16-12]

contact your dealer.


Europe

Power supply controlling software error


Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
Print controlling software error System error occurs.
Print reserving software error Reboot by pressing the In the job output process of the "print operation related software"
Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0038 Software error Image processing software error power key on the operation panel. of the PMS, the format of the page information file differs from
power key OFF). the machine stops.
TAG controlling software error If recovery has failed, that which has been stated.
Power supply controlling software error contact your dealer.
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error In the image developing process of the "print operation related
power key on the operation panel. Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0039 Software error Image processing software error software" of the PMS, the PRN file cannot be obtained from the
If recovery has failed, power key OFF). the machine stops.
TAG controlling software error stated directory.
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error In the image development process of the "print operation related
power key on the operation panel. Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0040 Software error Image processing software error software" of the PMS, the type of job within the page information
If recovery has failed, power key OFF). the machine stops.
TAG controlling software error file is incorrect.
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.

[16-13]
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Print controlling software error


Europe

Reboot by pressing the


Print reserving software error In the image development process of the "print operation related
power key on the operation panel. Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0041 Software error Image processing software error software" of the PMS, an incorrect value has been detected with
If recovery has failed, power key OFF). the machine stops.
TAG controlling software error the print enabled size.
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error
power key on the operation panel. An error has been returned for the return value of the system call Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0042 Software error Image processing software error
If recovery has failed, called up within the PMS unit. power key OFF). the machine stops.
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the An error has been returned for the return value of the file access
Print reserving software error
power key on the operation panel. function called up within the PMS unit. Turn OFF the printer (Sub Paper being fed is ejected, and
S099 0043 Software error Image processing software error
If recovery has failed, power key OFF). the machine stops.
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
System error occurs.
A sequence error has occurred with communication between the
Reboot by pressing the
PMS-Panel COM PMS PCB and the panel PCB. Otherwise, an inappropriate value Turn OFF the printer (Sub Paper being fed is ejected, and
S614 0044 power key on the operation panel.
error Communication error between PMS PCB and panel PCB has been detected. power key OFF). the machine stops.
If recovery has failed,
contact your dealer.
Due to a failure while downloading the panel firmware, the
System error occurs. Turn OFF the printer (Sub
firmware of the panel is in a state where the download is
Reboot by pressing the power key OFF).* For a
incomplete.
S092 0045 Firmware error Download failure of panel firmware power key on the operation panel. permanent solution, it is Stop all operations.
(Issued when it is determined that the download is in an
Download failure of engine firmware If recovery has failed, necessary to download the
incomplete state upon the power being turned ON and the status
contact your dealer. firmware.
of the firmware for the panel unit being checked.)
To continue downloading after a firm download
PMS package data error error, Failed during the process of expanding the compressed data
Download err
S095 0046 USB memory connection error press the start key. of the DIALL package data after starting the download of the Hold Start key down. stop downloading the firmware.
(PMS,panel)
Download error of panel firmware After downloading the firmware, firmware.
Download error of PMS firmware confirm its version.
To continue downloading after a firm download
PMS package data error error, It has been determined that the format of the header file
Download err
S095 0047 USB memory connection error press the start key. expanded from the DIALL package data is incorrect (the content Hold Start key down. stop downloading the firmware.
(PMS,panel)
Download error of panel firmware After downloading the firmware, of the package data is incorrect).

[16-14]
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Download error of PMS firmware confirm its version.


Panel download error

Variation code:
- 1: After the panel receiving a checksum OK from the PMS, an
To continue downloading after a firm download
error occurred while writing the boot swap flag
error,
PMS package data error - 2: When sending the panel firmware from the PMS to the panel,
Download err press the start key. Interrupt the the process of
S095 0048 1 to 4 USB memory connection error a reception time-out occurred on the side of the panel Hold Start key down.
(PMS,panel) After downloading the firmware, downloading the panel.
Download error of panel firmware - 3: When updating the panel firmware, although flash writing
confirm its version.
Download error of PMS firmware is performed after receiving the update data from the PMS, this
flash writing ended in a failure
- 4: When updating the panel firmware, although a flash erase
is performed after receiving the update data from the PMS, this
flash erase ended in a failure
The execute download
confirmation screen is not
displayed and this error
The firmware for which the download was instructed is At the timing of the download check when the power is turned
Incorrect The download data is incompatible. is output after completing
W077 0049 inappropriate. (An attempt was made to download non- ON, an attempt was made to download non-compatible Touch the [Close] button
download F/W Check the download data. activation. As this error occurs
compatible download data.) download data.
in a state where there are no
jobs, there is no relation to the
restarting of jobs.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Touch the [Close] button *For a
CONFIDENTIAL

fundamental solution, perform


- Refrain from accepting new
one of the following so that the
Displayed when it is detected that the HDD is about to be full. jobs for copying, scanning, PC
space available on the HDD
print, or USB print.
in the user region becomes 1
- When the space available on the HDD switches from being - Continue with jobs in
GB or more. (1) Delete jobs
Not enough space in HDD. more than 1 GB to 1 GB or less. processing operation (idle,
in the storage (2) Delete job
Controller HDD Delete unnecessary jobs - When the space available on the HDD is 1 GB or less when processing, print, awaiting
W017 0050 data with the completion of
full Detected Controller HDD full (filled). to free up space in HDD. starting a copy, scan, or USB print. instructions). Re-staring JOB is
current jobs *If the error has
- When the space available on the HDD is 1 GB or less when a not allowed after dissolving the
occurred while expanding
job is received. error. Touch the [Close] button
a new job, as the job being
to close the error screen and
expanded is automatically
transition to the "Processing"
deleted upon occurrence, it is
tab of the printer mode.
possible that the error will also
be automatically resolved.
- Refrain from accepting new
jobs for copying, scanning, PC
print, or USB print.
- End jobs in processing
operation (idle, processing,
Touch the [Close] button *For a
print, awaiting instructions) as
fundamental solution, perform
an error.
one of the following so that the
- Regardless of settings to save
space available on the HDD
finished jobs, do not save the
in the user region becomes 1
finished job.
GB or more. (1) Delete jobs
Displayed when it is detected that the HDD is full.
Not enough space in HDD. in the storage (2) Delete job
Controller HDD * This error is an emergency
W017 0051 Delete unnecessary jobs data with the completion of
full Detected Controller HDD full (filled). - When the space available on the HDD switches from being stop measure for cases when
to free up space in HDD. current jobs *If the error has
more than 100 MB to 100 MB or less. the space available has
occurred while expanding
become 100 MB as a result of
a new job, as the job being
continuing the current job of a
expanded is automatically
"Full HDD warning".
deleted upon occurrence, it is
possible that the error will also
Re-staring JOB is not allowed
be automatically resolved.
after dissolving the error. Touch
the [Close] button to close the

[16-15]
[16-15]
Europe

error screen and transition to


the "Processing" tab of the
printer mode.
Database access error in HDD
TAG communication error The HDD partition is broken.
The engine PCB version and firmware do not match. System error occurs. (The partition cannot be mounted.)
Voltage error of each head Reboot by pressing the - Perform a check when mounting the HDD upon system
Turn OFF the printer (Sub
S098 0052 1 to 9 Hardware error Driving wave data of each head nozzle error power key on the operation panel. activation.
power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer. * There is the possibility that the panel will not activate when this
Vendor communication error error has occurred.
Etc.
When the variation code = 1,
Do one of the following. (1) it will be possible to restart the
Disconnect the USB flash drive job after the error has been
When starting a scan with which the image data will be saved on
(2) Touch the [Cancel] button resolved. However, it is only
a USB flash drive, the USB flash drive cannot be mounted.
A USB flash drive is not connected to the (3) Touch the [Retry] button possible to manually restart
USB memory
W053 0053 1 to 2 machine. When the variation code = 1, the job (the job will not be
mount error Failure mounting the USB flash drive. The variation code will indicate the type of file to be saved.
Set the USB flash drive and touch "Retry". the error can also be resolved automatically restarted). When
- 1: Scan file
by performing the following. the variation code = 2, as this
- 2: Other than a scan file
Touch the [Save to Internal error occurs in a state where
HDD] button there are no jobs, there is no
relation to the restarting of jobs.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Do the following. Disconnect
CONFIDENTIAL

the USB
When the variation code
= 1, the error can also be
When the variation code = 1,
resolved by performing any of
it will be possible to restart the
In such as cases when the USB flash drive is write-protected, the following. (1) Touch the
job after the error has been
while performing a scan with which the image data is to be saved [Cancel] button (2) Touch the
Failed to save to USB drive. resolved. However, it is only
on the USB flash drive, the image data file and the information [Retry] button (3) Touch the
The suspected causes are: possible to manually restart
file of the image data cannot be written on the USB flash drive. [Save to Internal HDD] button
USB memory The USB flash drive is write-protected, there are no file names - The number of files, or space is full the job (the job will not be
W049 0054 1 to 3 When the variation code = 2,
save error that can be used, the number of files has reached the maximum - There are no available file names automatically restarted). When
The variation code will indicate the type of file to be saved. the error can also be resolved
value, or there is not enough available space. - The USB flash drive is write-protected the variation code = 2 or 3,
- 1: Scan file by performing the following.
Check them. as this error occurs in a state
- 2: Storage job Touch the [Close] button
where there are no jobs, there
- 3: Other than the above When the variation code
is no relation to the restarting of
= 3, the error can also be
jobs.
resolved by performing any of
the following. (1) Touch the
[Cancel] button (2) Touch the
[Retry] button

Database access error in HDD


An error has been detected during the size check of the
TAG communication error
System error occurs. memory (DRAM) installed on the PMS.
The engine PCB version and firmware do not match.
Reboot by pressing the (As a result of the size check of the memory connected to
Voltage error of each head Turn OFF the printer (Sub Stop the operation of the
S098 0059 Hardware error power key on the operation panel. the PMS PCB upon activation when the power is turned
Driving wave data of each head nozzle error power key OFF). entire system.
If recovery has failed, ON, the machine information and optional connection
Multi finisher communication error
contact your dealer. configuration did not match the size configuration of the
Offset staple paper ejection communication error
installed memory.)
Vendor communication error
Etc.
The file cannot be saved as a file with the same name
as the file you are trying to save on the USB flash drive
already exists on the USB flash drive.
(When saving a file on a USB flash memory, a file with
the same name as the file you are trying to save has been

[16-16]
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Europe

found on the USB flash drive.)


A file with the same name exists in the As this error occurs in a
Do one of the following. (1)
Dup file name When saving a file on a USB flash memory, a file with save destination. state where there are no
W048 0060 1 to 5 The variation code will indicate the type of file you are Touch the [Continue] button
on USB the same name as the file you are trying to save already Do you want to overwrite? jobs, there is no relation to
trying to save. Details are as follows: (2) Touch the [Stop] button
exists on the USB flash drive. the restarting of jobs.
- 1: Account record (history)
- 2: Charge count
- 3: Detailed count
- 4: User count list
- 5: Web transmission failure data

Do the following. Disconnect


the USB
When the variation code
= 1, the error can also be
When attempting to save a file on a USB flash drive, the resolved by performing any When the variation code = 1,
file cannot be saved on the USB flash drive because all of the following. (1) Touch it will be possible to restart
of the available file names are already in use (files of the [Cancel] button the job after the error has
Failed to save to USB drive. all available names are already saved on the USB flash (2) Touch the [Retry] button been resolved. However, it
The suspected causes are: drive). (3) Touch the [Save to is only possible to manually
The USB flash drive is write-protected, there are no file - The number of files, or space is full Internal HDD] button restart the job (the job
USB memory
W049 0061 1 to 3 names that can be used, the number of files has reached - There are no available file names The variation code will indicate the type of file you are When the variation code will not be automatically
save error
the maximum value, or there is not enough available - The USB flash drive is write-protected trying to save. = 2, the error can also be restarted). When the
space. Check them. - 1: Scan file resolved by performing the variation code = 2 or 3, as
- 2: Storage job following. Touch the [Close] this error occurs in a state
- 3: Other than the above button where there are no jobs,
When the variation code there is no relation to the
= 3, the error can also be restarting of jobs.
resolved by performing any
of the following. (1) Touch
the [Cancel] button
(2) Touch the [Retry] button

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Do the following. Disconnect
CONFIDENTIAL

the USB
When the variation code
= 1, the error can also be
resolved by performing any When the variation code = 1,
of the following. (1) Touch it will be possible to restart
The space available on the USB flash drive is less than
the [Cancel] button the job after the error has
the size of the file you are trying to save.
Failed to save to USB drive. (2) Touch the [Retry] button been resolved. However, it
The suspected causes are: (3) Touch the [Save to is only possible to manually
The variation code will indicate the type of file you are
The USB flash drive is write-protected, there are no file - The number of files, or space is full Internal HDD] button restart the job (the job
USB memory trying to save.
W049 0062 1 to 3 names that can be used, the number of files has reached - There are no available file names When the variation code will not be automatically
save error - 1: Scan file
the maximum value, or there is not enough available - The USB flash drive is write-protected = 2, the error can also be restarted). When the
- 2: Storage job
space. Check them. resolved by performing the variation code = 2 or 3, as
- 3: Other than the above
following. Touch the [Close] this error occurs in a state
button where there are no jobs,
When the variation code there is no relation to the
= 3, the error can also be restarting of jobs.
resolved by performing any
of the following. (1) Touch
the [Cancel] button
(2) Touch the [Retry] button

Press the Reset key, or turn


OFF the power supply. (Turn
The USB connection with the scanner is connected as full- Communication with the scanner failed.
OFF the sub power key.) Stop all operations.
speed instead of high-speed. Check the power supply or connection
It may also be possible to When restarting, activate
No response in communication with the scanner. with the scanner, Upon checking the PMS connection, the USB connection
Scanner clear the error as follows: the unit with the normal
U001 0063 The scanner is turned off. press the Reset key. with the scanner is connected as full-speed instead of
connection error · Reconnect the scanner. activation sequence.
Scanner firmware error. If recovery has failed, high-speed.
· Restart the scanner. · In
Connected scanner is not supported. contact your dealer.
the case of U001-0220 only,
The USB cable was disconnected during image data
you may need to download
transfer while transferring image data.
scanner firmware.

[16-17]
[16-17]
Europe

Do the following. Disconnect


the USB
When the variation code
= 1, the error can also be
resolved by performing any When the variation code = 1,
of the following. (1) Touch it will be possible to restart
When attempting to copy a file onto a USB flash drive, the
the [Cancel] button the job after the error has
file cannot be saved on the USB flash drive because 100
Failed to save to USB drive. (2) Touch the [Retry] button been resolved. However, it
or more files have already been saved in the folder.
The suspected causes are: (3) Touch the [Save to is only possible to manually
The USB flash drive is write-protected, there are no file - The number of files, or space is full Internal HDD] button restart the job (the job
USB memory The variation code will indicate the type of file you are
W049 0064 1 to 3 names that can be used, the number of files has reached - There are no available file names When the variation code will not be automatically
save error trying to save.
the maximum value, or there is not enough available - The USB flash drive is write-protected = 2, the error can also be restarted). When the
- 1: Scan file
space. Check them. resolved by performing the variation code = 2 or 3, as
- 2: Storage job
following. Touch the [Close] this error occurs in a state
- 3: Other than the above
button where there are no jobs,
When the variation code there is no relation to the
= 3, the error can also be restarting of jobs.
resolved by performing any
of the following. (1) Touch
the [Cancel] button
(2) Touch the [Retry] button

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Do one of the following. (1)
CONFIDENTIAL

Touch the [Close] button


(2) Execute TM0-01-3-004
"TRANSMIT FAIL DATA
The capacity of the send queue of the web remote USB SAVE"
It is possible that the information is not function is nearing the upper limit value. *For a fundamental
properly being sent to the administration (80% of the maximum capacity has been reached.) solution, check and
Outgoing queue The capacity of the send queue of the web remote function
I006 0065 server. *Check when the power is turned ON, when the unit is configure items such as the
near full is nearing the upper limit value. (80% of the maximum
Contact your dealer. reset (including wake-up), and when writing data into the settings under TM0-01-6-
capacity has been reached.)
send queue 061 "AUTHENTICATION
SERVER CONNECTION
" so that communication is
correctly conducted between
the unit and the web remote
server.
System error occurs. Stop all operations.
Reboot by pressing the A stop of the PMS case fan has been detected. When restarting, activate
Turn OFF the printer (Sub
S600 0066 PMS PCB error power key on the operation panel. Actions to take: Check the connections of hardware the unit with the normal
Hardware error of PMS PCB power key OFF).
If recovery has failed, components and replace hardware components. activation sequence.
contact your dealer.
Database access error in HDD
TAG communication error
System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the After completing touch panel calibration, a failure occurred
Voltage error of each head
power key on the operation panel. while writing in the calibration region of the FLASH of the Turn OFF the printer (Sub End the calibration in an
S098 0067 Hardware error Driving wave data of each head nozzle error
If recovery has failed, operation panel unit. power key OFF). error.
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
System error occurs.
An erase error occurred in the Update data region of the
Reboot by pressing the
FLASH of the operation panel unit either upon completion Turn OFF the printer (Sub

[16-18]
[16-18]

S604 0068 Panel PCB error power key on the operation panel. Cancel updating.
Europe

Panel PCB hardware error or during an update of the touch panel. power key OFF).
If recovery has failed,
contact your dealer.
System error occurs.
Reboot by pressing the A checksum error occurred either upon completion or
Turn OFF the printer (Sub
S604 0069 Panel PCB error power key on the operation panel. during an update of the touch panel. Cancel updating.
Panel PCB hardware error power key OFF).
If recovery has failed,
contact your dealer.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Although the process of mirroring the counter data and
Paper feed system software error
test mode setting values was executed, a backup could
Error controlling software error
System error occurs. not be made as the mirroring file could not be properly
Print controlling software error
Reboot by pressing the generated within the HDD of the PMS.
Print reserving software error
power key on the operation panel. - Failed 3 or more times when writing mirroring data onto Turn OFF the printer (Sub
S099 0070 Software error Image processing software error
If recovery has failed, the HDD power key OFF).
TAG controlling software error
contact your dealer. - A CRC error has been detected during verification after
Power supply controlling software error
writing mirroring data onto the HDD
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Although the process of mirroring the counter data and
Error controlling software error
System error occurs. test mode setting values was executed, a restoration could
Print controlling software error
Reboot by pressing the not be performed as there was an error with the mirroring
Print reserving software error
power key on the operation panel. file saved on the HDD of the PMS. Turn OFF the printer (Sub
S099 0071 Software error Image processing software error
If recovery has failed, - A CRC error has been detected when loading mirroring power key OFF).
TAG controlling software error
contact your dealer. data from the HDD
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error Although an order to start initial communication was output
Maintenance unit controlling software error from the "Job Status, System Status related Software"
Ink circulation unit controlling software error of the PMS to the module within the PMS, there is no
Paper feed system software error response after 6 minutes.
Error controlling software error
System error occurs.
Print controlling software error Variation code:
Reboot by pressing the
Print reserving software error - 1: Print operation related software
power key on the operation panel. Turn OFF the printer (Sub
S099 0073 1 to 7 Software error Image processing software error - 2: USB connected equipment related software
If recovery has failed, power key OFF).
TAG controlling software error - 3: Panel related software
contact your dealer.
Power supply controlling software error - 4: Network related software
Count controlling software error - 5: Image adjustment related software
Resident process of PMS is down. - 6: Holding/updating user information, Security related
Multi finisher communication error software
Offset staple paper ejection communication error - 7: RIP related software
Etc.
Engine-PMS communication error Although an order to start power-off preparation
Maintenance unit controlling software error communication was output from the "Job Status, System

[16-19]
[16-19]
Europe

Ink circulation unit controlling software error Status related Software" of the PMS to the module within
Paper feed system software error the PMS, there is no response after 21 minutes.
Error controlling software error
System error occurs.
Print controlling software error Variation code:
Reboot by pressing the
Print reserving software error - 1: Print operation related software
power key on the operation panel. Turn OFF the printer (Sub
S099 0074 1 to 7 Software error Image processing software error - 2: USB connected equipment related software
If recovery has failed, power key OFF).
TAG controlling software error - 3: Panel related software
contact your dealer.
Power supply controlling software error - 4: Network related software
Count controlling software error - 5: Image adjustment related software
Resident process of PMS is down. - 6: Holding/updating user information, Security related
Multi finisher communication error software
Offset staple paper ejection communication error - 7: RIP related software
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
An error was detected in the processing of the software of
Error controlling software error
System error occurs. the "system control related module".
Print controlling software error
Reboot by pressing the *PMS detection
Print reserving software error
power key on the operation panel. Turn OFF the printer (Sub
S099 0075 1 to 2 Software error Image processing software error
If recovery has failed, Variation code: power key OFF).
TAG controlling software error
contact your dealer. - 1: Print operation related software
Power supply controlling software error
- 2: Job status, system status related software
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error Communication cannot be established for PCI
power key on the operation panel. Turn OFF the printer (Sub
S099 0076 Software error Image processing software error communication between the engine unit and PMS unit.
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
An error was detected in the processing of the software
of the "USB connected equipment related software" of the As this error occurs in a
This operation cannot be executed.
USB File Read PMS. state where there are no
W098 0077 When loading a file from a USB flash drive, there is an Check the settings. Touch the [Close] button
error (There is an error with the information of the check prior to jobs, there is no relation to
error with the file or settings are incorrect.
scanning that has been sent from the panel to the "USB the restarting of jobs.
connected equipment related software" of the PMS.)
Automatic reboot after completion of the download cannot Press the [Start] key *As
be performed as the system failed to write the Auto power reboot cannot be performed
As this error occurs in a
After turning the power OFF, press the on flag when a firmware for other than the panel was automatically after the power
state where there are no
W062 0078 Press Start key Automatic reboot has become no longer possible when a power key on the operation panel. downloaded. is automatically turned OFF
jobs, there is no relation to
firmware for other than the panel was downloaded. upon completion of the DL,
the restarting of jobs.
*The downloading of the firmware has been completed manually press the power
successfully. key to activate the system.
The Auto power on flag could not be erased when
performing the download of the panel firmware.
Touch the [Close] button
For this reason, the next time the main power is turned As this error occurs in a
*After the error has been

[16-20]
[16-20]

Supply main When downloading the panel firmware, despite the power power key on the operation panel. ON, despite the power key not being pressed, the system state where there are no
Europe

W063 0079 resolved, once go through


power again key not being pressed, the system automatically activates automatically activates up to the normal mode. jobs, there is no relation to
the process of "turning the
up to the normal mode. the restarting of jobs.
main power OFF -> ON".
*The downloading of the panel firmware has been
completed successfully.
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Head Control PCB 0 Error
Ink cooling fan is not connected.
(Head control PCB connecting with the engine control
Ink heater is not connected.
PCB. Head control PCBs are labeled 0 and 1 in order from
Head drive IC cooling fan is not connected.
that which is closer to the engine PCB.)
Overflow tank ink sensor is not connected. System error occurs.
(K/C with 4C units)
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. power key OFF).* For a
S096 0080 1 to 3 Variation code:
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
- 1: The head control PCB (HDR PCB) 0 is not connected
connected. contact your dealer. the PCB.
- 2: The head control PCB (HDR PCB) 0 is not compatible
Pressurized tank air valve is not connected.
with the model
Negative pressure ink tank air valve is not connected.
- 3: An ASIC mounted recording data generation PCB (IP
Negative pressure ink tank air valve is not connected.
PCB) and the FPGA mounted head control PCB (HDR
Solenoid counter not connected.
PCB) 0 are installed
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Each head control (HDR) PCB is not connected.
CONFIDENTIAL

Recording data generating (IP) PCB is not connected.


Controller PCB is not connected.
Head Control PCB 1 Error
CIS PCB not connected.
(Head control PCB 0 connecting with the head control
Ink cooling fan is not connected.
PCB. Head control PCBs are labeled 0 and 1 in order from
Ink heater is not connected.
that which is closer to the engine PCB.)
Head drive IC cooling fan is not connected.
(PCBs of the M/Y or the R/Y of 4C units. None with 2C
Overflow tank ink sensor is not connected. System Error Occurs.
units and 1C units.)
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. power key OFF).* For a
S096 0081 1 to 3 Variation code:
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
- 1: The head control PCB (HDR PCB) 1 is not connected
connected. contact your dealer. the PCB.
- 2: The head control PCB (HDR PCB) 1 is not compatible
Pressurized tank air valve is not connected.
with the model
Negative pressure ink tank air valve is not connected.
- 3: An ASIC mounted recording data generation PCB (IP
Negative pressure ink tank air valve is not connected.
PCB) and the FPGA mounted head control PCB (HDR
Solenoid counter not connected.
PCB) 1 are installed
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
The recording data generation PCB (IP PCB) is not
PCB or HW connected. power key on the operation panel. power key OFF).* For a
S096 0082 connected.
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
connected. contact your dealer. the PCB.

[16-21]
[16-21]
Europe

Pressurized tank air valve is not connected.


Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
Pressurized tank ink sensor of each color is not Reboot by pressing the Despite being a model that does not require the head Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. control PCB (HDR PCB) 1, a connection of the head power key OFF).* For a
S096 0083
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, control PCB (HDR PCB) 1 has been detected. permanent solution, connect
connected. contact your dealer. the PCB.
Pressurized ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Each head control (HDR) PCB is not connected.
CONFIDENTIAL

Recording data generating (IP) PCB is not connected.


Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. The controller PCB is not connected. power key OFF).* For a
S096 0084
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
connected. contact your dealer. the PCB.
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. The CIS PCB is not connected. power key OFF).* For a
S096 0085
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
connected. contact your dealer. the PCB.

[16-22]
[16-22]
Europe

Pressurized tank air valve is not connected.


Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Database access error in HDD
TAG communication error
System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head K color ink tag antenna error.
power key on the operation panel. Turn OFF the printer (Sub
S098 0090 Hardware error Driving wave data of each head nozzle error (RUN signal OFF)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head C color ink tag antenna error.
power key on the operation panel. Turn OFF the printer (Sub
S098 0091 Hardware error Driving wave data of each head nozzle error (RUN signal OFF)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD
CONFIDENTIAL

TAG communication error


System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head M color ink tag antenna error.
power key on the operation panel. Turn OFF the printer (Sub
S098 0092 Hardware error Driving wave data of each head nozzle error (RUN signal OFF)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
System error occurs.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head Y color ink tag antenna error.
power key on the operation panel. Turn OFF the printer (Sub
S098 0093 Hardware error Driving wave data of each head nozzle error (RUN signal OFF)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
System error occurs.
Reboot by pressing the
Engine control Model code TAG antenna error. Turn OFF the printer (Sub
S601 0094 power key on the operation panel.
PCB error Hardware error of engine control PCB power key OFF).
If recovery has failed,
contact your dealer.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error
power key on the operation panel. No model code TAG. Turn OFF the printer (Sub
S099 0095 Software error Image processing software error
If recovery has failed, power key OFF).

[16-23]
[16-23]

TAG controlling software error


Europe

contact your dealer.


Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error
power key on the operation panel. Incorrect model code TAG. Turn OFF the printer (Sub
S099 0096 1 to 7 Software error Image processing software error
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Head Control PCB (HDR PCB) 1 Error.
CONFIDENTIAL

(Head control PCB connecting with the engine control


PCB. Head control PCBs are labeled 1 and 2 in order from
that which is closer to the engine PCB.)
(K/C with 4C units)
Variation code:
- 1: Incorrect attachment of the head control PCB (HDR
PCB) has been detected
- 2: Data verification error (drive waveform writing error)
- 3: Data verification error (failure initializing the sub CPU
of the head control PCB (HDR PCB))
- 4: -
- 5: A voltage error has been detected with the 24V input
- 6: A voltage error has been detected with the 35V input
- 7: A voltage error has been detected with the -24V input
- 8: The sub CPU has detected a software error (control
error)
System error occurs.
- 9: The sub CPU has detected a software error (parameter Due to the error
Reboot by pressing the
error) specifications being
Head Drive PCB power key on the operation panel. Turn OFF the printer (Sub
S603 0100 1 to 20 Head control (HDR) PCB hardware error - 10: The sub CPU has detected a software error (error inherited from the EX,
error If recovery has failed, power key OFF).
No. error) variation code: 4 is being
contact your dealer.
- 11: The sub CPU has detected a software error (trap kept vacant.
error)
- 12: An FPGA power supply error has been detected
- 13: Configuration data is not written on the flash memory
- 14: A time-out error has been detected prior to starting
the configuration of the FPGA
- 15: A time-out error has been detected during the
configuration of the FPGA
- 16: An error has been detected while erasing the flash
memory
- 17: An error has been detected while writing on the flash
memory

[16-24]
[16-24]
Europe

- 18: An error has been detected while verifying the flash


memory
- 19: A data size error has been detected with the flash
memory
- 20: An error related to the flash memory has been
detected

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Head Control PCB (HDR PCB) 2 Error 1.
CONFIDENTIAL

(Head control PCB connecting with the head control PCB


1. Head control PCBs are labeled 1 and 2 in order from
that which is closer to the engine PCB.)
(PCBs of the M/Y or the R/Y of 4C units. None with 2C
units and 1C units.)
Variation code:
- 1: Incorrect attachment of the head control PCB (HDR
PCB) has been detected
- 2: Data verification error (drive waveform writing error)
- 3: Data verification error (failure initializing the sub CPU
of the head control PCB (HDR PCB))
- 4: -
- 5: A voltage error has been detected with the 24V input
- 6: A voltage error has been detected with the 35V input
- 7: A voltage error has been detected with the -24V input
- 8: The sub CPU has detected a software error (control
System Error Occurs. error)
Due to the error
Reboot by pressing the - 9: The sub CPU has detected a software error (parameter
specifications being
Head Drive PCB power key on the operation panel. error) Turn OFF the printer (Sub
S603 0101 1 to 20 inherited from the EX,
error Head control (HDR) PCB hardware error If recovery has failed, - 10: The sub CPU has detected a software error (error power key OFF).
variation code: 4 is being
contact your dealer. No. error)
kept vacant.
- 11: The sub CPU has detected a software error (trap
error)
- 12: An FPGA power supply error has been detected
- 13: Configuration data is not written on the flash memory
- 14: A time-out error has been detected prior to starting
the configuration of the FPGA
- 15: A time-out error has been detected during the
configuration of the FPGA
- 16: An error has been detected while erasing the flash
memory
- 17: An error has been detected while writing on the flash

[16-25]
[16-25]
Europe

memory
- 18: An error has been detected while verifying the flash
memory
- 19: A data size error has been detected with the flash
memory
- 20: An error related to the flash memory has been
detected
Recording Data Generation PCB (IP PCB) Program Error

Variation code:
Database access error in HDD - 1: The FPGA of the recording data generation PCB (IP
TAG communication error System error occurs. PCB) does not enter the initial state
The engine PCB version and firmware do not match. Reboot by pressing the - 2: The READY signal of the FPGA of the recording data
Voltage error of each head power key on the operation panel. generation PCB (IP PCB) does not become active Turn OFF the printer (Sub
S098 0102 1 to 5 Hardware error
Driving wave data of each head nozzle error If recovery has failed, - 3: The READY signal of the FPGA of the recording data power key OFF).
Multi finisher communication error contact your dealer. generation PCB (IP PCB) does not become inactive
Offset staple paper ejection communication error - 4: The DONE signal of the FPGA of the recording data
Vendor communication error generation PCB (IP PCB) does not become active
Etc. - 5: Configuration data does not exist within the FLASH of
the recording data generation PCB (IP PCB) and cannot
be configured
There was a delay with the data transmission of each
color from the recording data generation PCB (IP PCB) to
the head control PCB (HDR PCB).
Database access error in HDD
(In response to the DREQ signal of each color output by
TAG communication error System error occurs.
each head control PCB (HDR PCB), the recording data Variation code 3 is also
The engine PCB version and firmware do not match. Reboot by pressing the
generation PCB (IP PCB) did not respond for 3 encoder applicable to the following:
Voltage error of each head power key on the operation panel. Turn OFF the printer (Sub
S098 0103 1 to 4 Hardware error pulses or more.) - R of KCRY units
Driving wave data of each head nozzle error If recovery has failed, power key OFF).
Multi finisher communication error contact your dealer.
Variation code:
Offset staple paper ejection communication error
- 1: K head control DREQ error
Vendor communication error
- 2: C head control DREQ error
Etc.
- 3: M head control DREQ error
- 4: Y head control DREQ error

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
K Image Control Error
CONFIDENTIAL

Database access error in HDD


TAG communication error System error occurs. Variation code:
The engine PCB version and firmware do not match. Reboot by pressing the - 1: The recording data generation PCB (IP PCB) has
Voltage error of each head power key on the operation panel. detected an image control error for the color K Turn OFF the printer (Sub Release using the reset key
S098 0104 1 to 2 Hardware error
Driving wave data of each head nozzle error If recovery has failed, - 2: The firmware has detected an image control error for power key OFF). is not allowed.
Multi finisher communication error contact your dealer. the color K (An image forwarding interruption does not
Offset staple paper ejection communication error occur from the hardware.)
Vendor communication error
Etc.
C Image Control Error
Database access error in HDD
TAG communication error System error occurs. Variation code:
The engine PCB version and firmware do not match. Reboot by pressing the - 1: The recording data generation PCB (IP PCB) has
Voltage error of each head power key on the operation panel. detected an image control error for the color C Turn OFF the printer (Sub Release using the reset key
S098 0105 1 to 2 Hardware error
Driving wave data of each head nozzle error If recovery has failed, - 2: The firmware has detected an image control error for power key OFF). is not allowed.
Multi finisher communication error contact your dealer. the color C (An image forwarding interruption does not
Offset staple paper ejection communication error occur from the hardware.)
Vendor communication error
Etc.
M Image Control Error
Database access error in HDD
TAG communication error
System error occurs. Variation code:
The engine PCB version and firmware do not match.
Reboot by pressing the - 1: The recording data generation PCB (IP PCB) has
Voltage error of each head
power key on the operation panel. detected an image control error for the color M Turn OFF the printer (Sub Release using the reset key
S098 0106 1 to 2 Hardware error Driving wave data of each head nozzle error
If recovery has failed, - 2: The firmware has detected an image control error for power key OFF). is not allowed.
Multi finisher communication error
contact your dealer. the color M (An image forwarding interruption does not
Offset staple paper ejection communication error
occur from the hardware.)
Vendor communication error
Etc.

Database access error in HDD


Y Image Control Error

[16-26]
[16-26]

TAG communication error


Europe

System error occurs.


The engine PCB version and firmware do not match.
Reboot by pressing the Variation code:
Voltage error of each head
power key on the operation panel. - 1: The recording data generation PCB (IP PCB) has Turn OFF the printer (Sub Release using the reset key
S098 0107 1 to 2 Hardware error Driving wave data of each head nozzle error
If recovery has failed, detected an image control error for the color Y power key OFF). is not allowed.
Multi finisher communication error
contact your dealer. - 2: The firmware has detected an image control error for
Offset staple paper ejection communication error
the color Y (An image forwarding interruption does not
Vendor communication error
occur from the hardware.)
Etc.
Recording data Generation PCB (IP PCB) Communication
Error (Communication with the PMS PCB)

Variation code:
- 1: An error has been detected during command
communication from the PMS to the recording data
generation PCB (IP PCB)
- 2: An error has been detected during status
System error occurs. communication from the recording data generation PCB (IP
Reboot by pressing the PCB) to the PMS
power key on the operation panel. - 3: An INTA notification time-out of the recording data Turn OFF the printer (Sub
S602 0108 1 to 7 IP PCB error
Hardware error of the recording data generation (IP) PCB If recovery has failed, generation PCB (IP PCB) power key OFF).
contact your dealer. - 4: An error has been detected during data communication
from the PMS to the recording data PCB (IP PCB)
- 5: An error has been detected during data communication
from the recording data PCB (IP PCB) to the PMS
- 6: An error has been detected while notifying the change
of status from the recording data PCB (IP PCB) to the
PMS
- 7: An error has been detected while notifying the
acquisition of recording data from the recording data PCB
(IP PCB) to the PMS

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
- Stop the ejection of ink.
CONFIDENTIAL

- Without newly feeding


The amount of data consumed by heads K11 through paper, stop operation one all
K61 for print exceeded the amount of data forwarded of the paper that has been
from the recording data generation PCB (IP PCB) and the fed is output.
forwarding of data could not keep up.
(It has been detected that, at the timing when the ink is As it is possible that the
ejected from heads K11 through K61, the data required printed figure is being
for Print had not been forwarded from the recording data ruptured, it is necessary
generation PCB (IP PCB).) to bring the unit to an
Reception Data At the timing when the ink is ejected from the head, the Operation will resume.
emergency stop.
W083 0110 1 to 6 Buffer Underrun data required for print has not been forwarded from the Touch the "Confirm" button. Touch the [Confirm] button.
Variation code: However, it will be possible
Error recording data generation PCB (IP PCB).
- 1: Head K11 to restart print by performing
- 2: Head K21 a software reset with the
- 3: Head K31 IP PCB and head control
- 4: Head K41 (HDR) PCB.
- 5: Head K51 It will be possible to restart
- 6: Head K61 the job after the error has
been released. However, it
is only possible to manually
restart the job (the job will not
be automatically restarted).
- Stop the ejection of ink.
The amount of data consumed by heads C1 through C6 - Without newly feeding
for print exceeded the amount of data forwarded from paper, stop operation one
the recording data generation PCB (IP PCB) and the all of the paper that has
forwarding of data could not keep up. been fed is output. As it is
(It has been detected that, at the timing when the ink is possible that the printed
ejected from heads C1 through C6, the data required for figure is being ruptured,
Print had not been forwarded from the recording data it is necessary to bring
generation PCB (IP PCB).) the unit to an emergency
Reception Data At the timing when the ink is ejected from the head, the Operation will resume.
stop. However, it will be
W083 0111 1 to 6 Buffer Underrun data required for print has not been forwarded from the Touch the "Confirm" button. Touch the [Confirm] button.

[16-27]
[16-27]
Europe

Variation code: possible to restart print by


Error recording data generation PCB (IP PCB).
- 1: Head C1 performing a software reset
- 2: Head C2 with the IP PCB and head
- 3: Head C3 control (HDR) PCB. It will
- 4: Head C4 be possible to restart the
- 5: Head C5 job after the error has been
- 6: Head C6 released. However, it is only
possible to manually restart
the job (the job will not be
automatically restarted).
- Stop the ejection of ink.
- Without newly feeding
The amount of data consumed by heads M1 through M6
paper, stop operation one all
for print exceeded the amount of data forwarded from
of the paper that has been
the recording data generation PCB (IP PCB) and the
fed is output.
forwarding of data could not keep up.
(It has been detected that, at the timing when the ink is
As it is possible that the
ejected from heads M1 through M6, the data required
printed figure is being
for print had not been forwarded from the recording data
ruptured, it is necessary
generation PCB (IP PCB).)
Reception Data At the timing when the ink is ejected from the head, the Operation will resume. to bring the unit to an
W083 0112 1 to 6 Buffer Underrun data required for print has not been forwarded from the Touch the "Confirm" button. Touch the [Confirm] button. emergency stop. However,
Variation code:
Error recording data generation PCB (IP PCB). it will be possible to restart
- 1: Head M1
print by performing a
- 2: Head M2
software reset with the IP
- 3: Head M3
PCB and head control (HDR)
- 4: Head M4
PCB. It will be possible to
- 5: Head M5
restart the job after the error
- 6: Head M6
has been released. However,
it is only possible to manually
restart the job (the job will not
be automatically restarted).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
- Stop the ejection of ink.
CONFIDENTIAL

The amount of data consumed by heads Y1 through Y6 - Without newly feeding


for print exceeded the amount of data forwarded from paper, stop operation one
the recording data generation PCB (IP PCB) and the all of the paper that has
forwarding of data could not keep up. been fed is output. As it is
(It has been detected that, at the timing when the ink is possible that the printed
ejected from heads Y1 through Y6, the data required for figure is being ruptured,
print had not been forwarded from the recording data it is necessary to bring
generation PCB (IP PCB).) the unit to an emergency
Reception Data Operation will resume.
At the timing when the ink is ejected from the head, the stop. However, it will be
W083 0113 1 to 6 Buffer Underrun Touch the "Confirm" button. Touch the [Confirm] button.
data required for print has not been forwarded from the Variation code: possible to restart print by
Error
recording data generation PCB (IP PCB). - 1: Head Y1 performing a software reset
- 2: Head Y2 with the IP PCB and head
- 3: Head Y3 control (HDR) PCB. It will
- 4: Head Y4 be possible to restart the
- 5: Head Y5 job after the error has been
- 6: Head Y6 released. However, it is only
possible to manually restart
the job (the job will not be
automatically restarted).
Database access error in HDD
TAG communication error
The recording data generation PCB (IP PCB) has detected
The engine PCB version and firmware do not match. System error occurs.
an exceeding or decline of the print speed while print.
Voltage error of each head Reboot by pressing the
Turn OFF the printer (Sub
S098 0114 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel.
Variation code: power key OFF).
Multi finisher communication error If recovery has failed,
- 1: An exceeding of the speed has been detected
Offset staple paper ejection communication error contact your dealer.
- 2: A decline of the speed has been detected
Vendor communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error

[16-28]
[16-28]
Europe

Paper feed system software error


Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error An error of the internal image control buffer within the
power key on the operation panel. Turn OFF the printer (Sub
S099 0116 Software error Image processing software error engine firmware.
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
System error occurs.
The CIS device does not operate.
Reboot by pressing the
Engine control (The CIS device does not respond within a prescribed Turn OFF the printer (Sub
S601 0117 power key on the operation panel.
PCB error Hardware error of engine control PCB amount of time.) power key OFF).
If recovery has failed,
contact your dealer.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
An error of the color definition information has been
Paper feed system software error
detected during initialization or operation within the "image
Error controlling software error
System error occurs. formation module".
Print controlling software error
Reboot by pressing the
Print reserving software error
power key on the operation panel. Variation code: Turn OFF the printer (Sub
S099 0118 1 to 2 Software error Image processing software error
If recovery has failed, - 1: An error of the color definition information has been power key OFF).
TAG controlling software error
contact your dealer. detected during initialization
Power supply controlling software error
- 2: An error of the color definition information has been
Count controlling software error
detected during operation
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error An image address error of each color has been detected
Error controlling software error within the "image formation module". Turn OFF the printer.
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error Variation code: Variation code 3 is also
power key on the operation panel. Turn OFF the printer (Sub
S099 0119 1 to 4 Software error Image processing software error - 1: Image address error of color K applicable to the following:
If recovery has failed, power key OFF).
TAG controlling software error - 2: Image address error of color C - R of KCRY units
contact your dealer.
Power supply controlling software error - 3: Image address error of color M
Count controlling software error - 4: Image address error of color Y
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected. Ink cooling fan (1) or (2) is not connected.
Overflow tank ink sensor is not connected. System error occurs. (The connection detection signal for ink cooling fan (1) or
Pressurized tank ink sensor of each color is not Reboot by pressing the (2) is in an inactive state. Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. power key OFF).* For a
S096 0120 1 to 2
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, Variation code: permanent solution, connect
connected. contact your dealer. - 1: Ink cooling fan (1) is not connected the PCB.
Pressurized tank air valve is not connected. - 2: Ink cooling fan (2) is not connected
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.

[16-29]
[16-29]
Europe

Belt encoder is not connected.


Switchback clutch is not connected.
Waste ink tank
- Stop the ejection of ink.
- Without newly feeding
paper, stop operation one all
The amount of data consumed by heads K12 through
of the paper that has been
K62 for print exceeded the amount of data forwarded
fed is output.
from the recording data generation PCB (IP PCB) and the
forwarding of data could not keep up.
As it is possible that the
(It has been detected that, at the timing when the ink is
printed figure is being
ejected from heads K12 through K62, the data required
ruptured, it is necessary
for print had not been forwarded from the recording data
to bring the unit to an
generation PCB (IP PCB).)
Reception Data Operation will resume. emergency stop.
At the timing when the ink is ejected from the head, the
W083 0121 1 to 6 Buffer Underrun Touch the "Confirm" button. Touch the [Confirm] button. However, it will be possible
data required for print has not been forwarded from the Variation code:
Error to restart print by performing
recording data generation PCB (IP PCB). - 1: Head K12
a software reset with the
- 2: Head K22
IP PCB and head control
- 3: Head K32
(HDR) PCB.
- 4: Head K42
It will be possible to restart
- 5: Head K52
the job after the error has
- 6: Head K62
been released. However, it
is only possible to manually
restart the job (the job
will not be automatically
restarted).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Each head control (HDR) PCB is not connected.


Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head driving IC cooling fan (1) or (2) is not connected.
Head drive IC cooling fan is not connected.
(The connection detection signal for head driving IC
Overflow tank ink sensor is not connected. System Error Occurs.
cooling fan (1) or (2) is in an inactive state.)
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. power key OFF).* For a
S096 0123 1 to 2 Variation code:
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
- 1: Head driving IC cooling fan (1) is not connected
connected. contact your dealer. the PCB.
- 2: Head driving IC cooling fan (2) is not connected
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

Each head control (HDR) PCB is not connected.


Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
The ink overflow tank level sensor is not connected.
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
(The connection detection signal for the ink overflow tank
PCB or HW connected. power key on the operation panel. power key OFF).* For a

[16-30]
[16-30]

S096 0124 level sensor is in an inactive state.)


Europe

disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
connected. contact your dealer. the PCB.
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected. The pressurized tank ink level sensor of each color is not
Ink heater is not connected. connected.
Head drive IC cooling fan is not connected. (The connection detection signal for the pressurized tank
Overflow tank ink sensor is not connected. System Error Occurs. ink level sensor of each color is in an inactive state.)
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
Variation code 3 is also
PCB or HW connected. power key on the operation panel. Variation code: power key OFF).* For a
S096 0125 1 to 5 applicable to the following:
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, - 1: K1 pressurized tank ink level sensor permanent solution, connect
- R of KCRY units
connected. contact your dealer. - 2: C pressurized tank ink level sensor the PCB.
Pressurized tank air valve is not connected. - 3: M pressurized tank ink level sensor
Negative pressure ink tank air valve is not connected. - 4: Y pressurized tank ink level sensor
Negative pressure ink tank air valve is not connected. - 5: K2 pressurized tank ink level sensor
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Each head control (HDR) PCB is not connected.
CONFIDENTIAL

Recording data generating (IP) PCB is not connected.


Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected. The negative pressure tank ink level sensor of each color
Ink heater is not connected. is not connected.
Head drive IC cooling fan is not connected. (The connection detection signal for the negative pressure
Overflow tank ink sensor is not connected. System Error Occurs. tank ink level sensor of each color is in an inactive state.
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub Variation code 3 is also
PCB or HW connected. power key on the operation panel. Variation code: power key OFF).* For a applicable to the following:
S096 0126 1 to 5
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, - 1: K1 negative pressure tank ink level sensor permanent solution, connect - R of KCRY units
connected. contact your dealer. - 2: C negative pressure tank ink level sensor the PCB.
Pressurized tank air valve is not connected. - 3: M negative pressure tank ink level sensor
Negative pressure ink tank air valve is not connected. - 4: Y negative pressure tank ink level sensor
Negative pressure ink tank air valve is not connected. - 5: K2 negative pressure tank ink level sensor
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
Pressurized tank ink sensor of each color is not Reboot by pressing the The pressurized tank open air valve is not connected. Turn OFF the printer (Sub
PCB or HW connected. power key on the operation panel. (The connection detection signal for the pressurized tank power key OFF).* For a
S096 0129
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, open air valve is in an inactive state.) permanent solution, connect
connected. contact your dealer. the PCB.

[16-31]
[16-31]
Europe

Pressurized tank air valve is not connected.


Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
The negative pressure tank open air valve is not
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
connected.
PCB or HW connected. power key on the operation panel. power key OFF).* For a
S096 0130 (The connection detection signal for the negative pressure
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, permanent solution, connect
tank open air valve is in an inactive state.)
connected. contact your dealer. the PCB.
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Each head control (HDR) PCB is not connected.
CONFIDENTIAL

Recording data generating (IP) PCB is not connected.


Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected. The ink fuse solenoid valve of each color is not connected.
Head drive IC cooling fan is not connected. (The connection detection signal for the ink fuse solenoid
Overflow tank ink sensor is not connected. System Error Occurs. valve of each color is in an inactive state.)
Variation code 3 is also
Pressurized tank ink sensor of each color is not Reboot by pressing the Turn OFF the printer (Sub
applicable to the following:
PCB or HW connected. power key on the operation panel. Variation code power key OFF).* For a
S096 0133 1 to 4 - R of KCRY units
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, - 1: K ink fuse solenoid valve permanent solution, connect
connected. contact your dealer. - 2: C ink fuse solenoid valve the PCB.
Pressurized tank air valve is not connected. - 3: M ink fuse solenoid valve
Negative pressure ink tank air valve is not connected. - 4: Y ink fuse solenoid valve
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error
power key on the operation panel. OS operation related system error on the CPU side. Turn OFF the printer (Sub
S099 0140 Software error Image processing software error
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.

[16-32]
[16-32]
Europe

Multi finisher communication error


Offset staple paper ejection communication error
Etc.

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error System error occurs. A machine operation error has occurred with the "cleaning
Print controlling software error Reboot by pressing the unit control related module".
Print reserving software error power key on the operation panel. Variation code: Turn OFF the printer (Sub
S099 0141 1 to 2 Software error
Image processing software error If recovery has failed, - 1: Software bug due to incorrect logic power key OFF).
TAG controlling software error contact your dealer. - 2: Time-out error due to incorrect logic
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs. The "ink circulation unit control related module" has
Print controlling software error
Reboot by pressing the detected an abnormal status transition.
Print reserving software error
power key on the operation panel. Turn OFF the printer (Sub
S099 0142 1 to 9 Software error Image processing software error
If recovery has failed, Variation code: power key OFF).
TAG controlling software error
contact your dealer. T.B.D.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error The "ink supply unit control related module" has detected
power key on the operation panel. Turn OFF the printer (Sub
S099 0143 Software error Image processing software error an abnormal status transition.
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Ink temperature adjustment unit control software error
Paper feed system software error
Error controlling software error
System error occurs. Variation code:
Print controlling software error
Reboot by pressing the - 1: - The "ink temperature adjustment unit control related
Print reserving software error
power key on the operation panel. module" has detected an abnormal status transition. Turn OFF the printer (Sub
S099 0144 1 to 2 Software error Image processing software error
If recovery has failed, - 2: The temperature setting (Test Mode) used with power key OFF).
TAG controlling software error
contact your dealer. temperature adjustment is indicating a temperature region
Power supply controlling software error
that does not satisfy specifications and the temperature
Count controlling software error
cannot be controlled correctly.
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
"System Control related Module" error
A software error (information overflow, no response) has

[16-33]
[16-33]
Europe

been detected within the following "system control related


module" of the engine.

Variation code:
- 1: A software error has been detected with the "system
control related module"
Engine-PMS communication error - 2: A software error has been detected with the image
Maintenance unit controlling software error adjustment or data forwarding process
Ink circulation unit controlling software error - 3: A software error has been detected with the download
Paper feed system software error process
Error controlling software error System error occurs. - 4: A software error has been detected with the PMS
Print controlling software error Reboot by pressing the communication request process
Print reserving software error power key on the operation panel. - 5: A software error has been detected with the Turn OFF the printer (Sub
S099 0145 1 to 9 Software error
Image processing software error If recovery has failed, transmission/reception process to the PMS power key OFF).
TAG controlling software error contact your dealer. - 6: A software error has been detected with the boot
Power supply controlling software error process
Count controlling software error - 7: An overflow has been detected with the information
Resident process of PMS is down. that is to be notified using the paper output notification
Multi finisher communication error command with the process of notifying a change of status
Offset staple paper ejection communication error to the PMS
Etc. - 8: An overflow has been detected with the information
that is to be notified using the set completion notification
command with the process of notifying a change of status
to the PMS
- 9: A state of there being no response has been detected
with the information that is to be notified using the test
mode setting range acquisition command from the test
mode control module

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
"Error Recovery Control related Module" error
CONFIDENTIAL

Variation code:
- 1: An abnormal status transition has been detected with
the "error control related module".
- 2: An abnormal status transition has been detected with
the "error recovery control related module".
- 3: An exclusive status failure of the paper jam re-
Engine-PMS communication error detection process has been detected within the "error
Maintenance unit controlling software error recovery control related module".
Ink circulation unit controlling software error - 4: An incorrect recovery type upon the start of recovery
Paper feed system software error has been detected within the "error recovery control
Error controlling software error System error occurs. related module".
Print controlling software error Reboot by pressing the - 5: An incorrect recovery type while changing the recovery
Print reserving software error power key on the operation panel. phase has been detected within the "error recovery control Turn OFF the printer (Sub
S099 0146 1 to 9 Software error
Image processing software error If recovery has failed, related module". power key OFF).
TAG controlling software error contact your dealer. - 6: Incorrect recovery information while configuring the
Power supply controlling software error internal recovery information has been detected within the
Count controlling software error "error recovery control related module".
Resident process of PMS is down. - 7: Incorrect recovery information while acquiring the
Multi finisher communication error internal recovery information has been detected within the
Offset staple paper ejection communication error "error recovery control related module".
Etc. - 8: A retry time-out due to non-receipt of a ink pan phase
control operation request with the recovery operation
during cleaning has been detected within the "error
recovery control related module".
- 9: A retry time-out due to non-receipt of a retry cleaning
operation request with the recovery operation during
cleaning has been detected within the "error recovery
control related module".
Engine-PMS communication error
Maintenance unit controlling software error

[16-34]
[16-34]
Europe

Ink circulation unit controlling software error


Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error A non-prescribed test mode number has been notified.
power key on the operation panel. Turn OFF the printer (Sub
S099 0147 Software error Image processing software error
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
HDR Control Module Software Error
Engine-PMS communication error
Maintenance unit controlling software error
Variation code:
Ink circulation unit controlling software error
- 3: A parameter error has been detected within the "HDR
Paper feed system software error
control module"
Error controlling software error
System error occurs. - 4: An operation error has been detected within the "HDR
Print controlling software error
Reboot by pressing the control module"
Print reserving software error
power key on the operation panel. - 5: An operation error of the HDR sub CPU for the head Turn OFF the printer (Sub
S099 0148 3 to 8 Software error Image processing software error
If recovery has failed, control PCB (HDR PCB) 1 has been detected power key OFF).
TAG controlling software error
contact your dealer. - 6: An operation error of the HDR sub CPU for the head
Power supply controlling software error
control PCB (HDR PCB) 2 has been detected
Count controlling software error
- 7: A parameter error has been detected within the "CIS
Resident process of PMS is down.
control module"
Multi finisher communication error
- 8: An operation error has been detected within the "CIS
Offset staple paper ejection communication error
control module"
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


"PMS Communication Driver" error
Ink circulation unit controlling software error
Paper feed system software error
Variation code:
Error controlling software error
System error occurs. - 1: A parameter error has been detected within the PMS
Print controlling software error
Reboot by pressing the communication driver
Print reserving software error
power key on the operation panel. - 2: An operation error has been detected within the PMS Turn OFF the printer (Sub
S099 0149 1 to 3 Software error Image processing software error
If recovery has failed, communication driver power key OFF).
TAG controlling software error
contact your dealer. - 3: An overflow has been detected with a flag address that
Power supply controlling software error
has used recording data in order to communicate to the
Count controlling software error
PMS with ITI interruption of the recording data acquisition
Resident process of PMS is down.
notification within the PMS communication driver.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

"Print Sequence related Software" error of the engine

Variation code:
Engine-PMS communication error - 1: A "print sequence related software" error has occurred
Maintenance unit controlling software error - 2: A time-out has occurred while waiting for a response
Ink circulation unit controlling software error from the "paper transport related control software"
Paper feed system software error - 3: A time-out has occurred while waiting for a response
Error controlling software error System error occurs. from the "print head control software"
Print controlling software error Reboot by pressing the - 4: A time-out has occurred while waiting for a response
Print reserving software error power key on the operation panel. from the "control software for communication with the Turn OFF the printer (Sub
S099 0150 1 to 9 Software error
Image processing software error If recovery has failed, finisher" power key OFF).
TAG controlling software error contact your dealer. - 5: A time-out has occurred while waiting for a response
Power supply controlling software error from the "count control related software"
Count controlling software error - 6: A time-out has occurred with the lock prior to set
Resident process of PMS is down. cancellation
Multi finisher communication error - 7: A time-out has occurred while waiting for completion
Offset staple paper ejection communication error of the paper feed tray preparation operation

[16-35]
[16-35]
Europe

Etc. - 8: A time-out has occurred while generating restart


information
- 9: The paper output tray is invalid

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error An incorrect operation of the "sheet queue" has been
power key on the operation panel. Turn OFF the printer (Sub
S099 0151 Software error Image processing software error detected.
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
"Print Reservation Information Management Software"
CONFIDENTIAL

error of the engine

Variation code:
- 1: An operation error / time-out has been detected with
the "print reservation information management software"
of the engine.
- 2: The "print reservation information management
software" has detected a time-out (40 sec) of a
subordinate module when deleting a job (*1)
- 3: The "print reservation information management
software" has detected a time-out (50 sec) of a
subordinate module when stopping print (*1)
Engine-PMS communication error
- 4: The "print reservation information management
Maintenance unit controlling software error
software" has detected a time-out (3 min) of a subordinate
Ink circulation unit controlling software error
module when starting print (*1)
Paper feed system software error
Error controlling software error System error occurs.
- 5: The "print reservation information management
Print controlling software error Reboot by pressing the
software" has detected a time-out (50 sec) of a
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0152 1 to 8 Software error subordinate module during a temporary stop such as auto
Image processing software error If recovery has failed, power key OFF).
cleaning (*1)
TAG controlling software error contact your dealer.
- 6: -
Power supply controlling software error
- 7: The engine firmware has detected a time-out (180
Count controlling software error
sec) of the "print reservation information management
Resident process of PMS is down.
software" locking process upon receiving a job deletion
Multi finisher communication error
command (*2)
Offset staple paper ejection communication error
- 8: The "print reservation information management
Etc.
software" of the engine firmware has detected a time-out
(10 sec) while generating the restart information of the
"print sequence related software" (*2)

*1 Areas that may be causing the error:


- Print sequence related software

[16-36]
[16-36]
Europe

- Machine control
- Paper transport related control software
- Control software for communication with the finisher

*2 Areas that may be causing the error:


- Print sequence related software

The "print reservation information management software" * This error will be less likely
of the engine has detected a time-out (3 min) that stalls if the job is output again
the command from the PMS when starting to print. upon changing the output
Do one of the following. (1)
Data reception is slow. (A time-out has occurred as there was a shortage with destination to [Await Order]
Print Data Touch the [Continue] button
W200 0153 Please wait for a moment. the JOB related command and it was not possible to start or [Storage]. As this error
Receive Delay The reception of the job is taking time. (2) Touch the [Stop] button
If the job is not output, delete the job. print) occurs in a state where
(3) Delete the job
* Areas that may be causing the error: there are no jobs, there is
- PMS no relation to the restarting
- System control module (engine firmware) of jobs.

"Image Formation Module" error

Engine-PMS communication error Variation code:


Maintenance unit controlling software error - 1: A parameter error has been detected
Ink circulation unit controlling software error - 2: An operation error has been detected
Paper feed system software error - 3: A parameter error occurred when starting print
Error controlling software error System error occurs. - 4: A parameter error occurred when reserving a sheet
Print controlling software error Reboot by pressing the - 5: A parameter error occurred when forming an image
Print reserving software error power key on the operation panel. - 6: It has been detected that the transport ID upon is 0 Turn OFF the printer (Sub
S099 0154 1 to 12 Software error
Image processing software error If recovery has failed, when forming an image power key OFF).
TAG controlling software error contact your dealer. - 7: An image formation request has been detected in
Power supply controlling software error relation to a page that has already been processed (or is
Count controlling software error being commenced)
Resident process of PMS is down. - 8: Hardware driver parameter error
Multi finisher communication error - 9: Hardware driver control error
Offset staple paper ejection communication error - 10: Image related parameter error
Etc. - 11: Image related control error
- 12: Spare

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
"System Control related Module" error
CONFIDENTIAL

The following has been detected within the "system


control module" of the engine.

Engine-PMS communication error Variation code:


Maintenance unit controlling software error - 1: A variable length memory area shortage has been
Ink circulation unit controlling software error detected
Paper feed system software error - 2: An error related to the pre-idling status has been
Error controlling software error System error occurs. detected
Print controlling software error Reboot by pressing the - 3: A response error of the "paper transport related control
Print reserving software error power key on the operation panel. software" in the roller profile test mode has been detected Turn OFF the printer (Sub
S099 0155 1 to 9 Software error
Image processing software error If recovery has failed, - 4: An incorrect status transition has been detected power key OFF).
TAG controlling software error contact your dealer. - 5: A time-out error of the test mode store/restore
Power supply controlling software error operation has been detected
Count controlling software error - 6: A parameter error of the manual store/restore
Resident process of PMS is down. operation has been detected
Multi finisher communication error - 7: An incorrect status transition of the test mode store/
Offset staple paper ejection communication error restore operation has been detected
Etc. - 8: An incorrect status error upon completion of the set
cancel operation has been detected
- 9: An error has been detected with the reception timing
of the set cancel completion status acquisition command
"System Control related Module" error
The following has been detected within the "system
control related module" of the engine.

Variation code:
- 1: A time-out of the set cancel operation completion has
Engine-PMS communication error
been detected within the "system control related module"
Maintenance unit controlling software error
- 2: A parameter error of the notification from the "print
Ink circulation unit controlling software error
control module" within the "system control related module"
Paper feed system software error
- 3: An error of the initializing operation has been detected
Error controlling software error System error occurs.

[16-37]
[16-37]
Europe

within the "system control related module"


Print controlling software error Reboot by pressing the
- 4: An error of the wakeup operation has been detected
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0156 1 to 9 Software error within the "system control related module"
Image processing software error If recovery has failed, power key OFF).
- 5: A BP lowering error upon occurrence of a paper jam
TAG controlling software error contact your dealer.
has been detected within the "system control related
Power supply controlling software error
module"
Count controlling software error
- 6: An unexpected value for the control variable has been
Resident process of PMS is down.
detected within the "system control related module"
Multi finisher communication error
- 7: Vacant
Offset staple paper ejection communication error
- 8: Engine counter information 1 acquisition command
Etc.
time-out occurrence has been detected 1 (PMS-Engine
COM error)
- 9: Engine counter information 1 acquisition command
time-out occurrence has been detected 2 (PMS-Engine
COM error)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
"Error Recovery Control related Module" error
CONFIDENTIAL

The following has been detected within the "error recovery


control related module" of the engine.

Variation code:
- 1: A retry time-out due to non-receipt of a machine
initialization request with the recovery operation during
cleaning has been detected
- 2: A retry time-out due to non-receipt of an initial ink
Engine-PMS communication error filling recovery operation request with the recovery
Maintenance unit controlling software error operation during initial ink filling has been detected
Ink circulation unit controlling software error - 3: An incorrect recovery phase during the recovery
Paper feed system software error operation with the recovery operation during cleaning has
Error controlling software error System error occurs. been detected
Print controlling software error Reboot by pressing the - 4: An incorrect recovery phase during the processing
Print reserving software error power key on the operation panel. of an emergency stop with the recovery operation during Turn OFF the printer (Sub
S099 0157 1 to 9 Software error
Image processing software error If recovery has failed, cleaning has been detected power key OFF).
TAG controlling software error contact your dealer. - 5: A retry time-out due to non-receipt of a request for
Power supply controlling software error operations prior to ink change with the recovery operation
Count controlling software error during initial ink filling has been detected
Resident process of PMS is down. - 6: A retry time-out due to non-receipt of a request for
Multi finisher communication error operations prior to ink change with the recovery operation
Offset staple paper ejection communication error when there is no ink has been detected
Etc. - 7: A retry time-out due to non-receipt of a machine
initialization request with the recovery operation when
there is no ink has been detected
- 8: A retry time-out due to non-receipt of a request
for operations prior to jam removal with the recovery
operation when there is a jam has been detected
- 9: A retry time-out due to non-receipt of a request
for operations following jam removal with the recovery
operation when there is a jam has been detected

[16-38]
[16-38]
Europe

Engine-PMS communication error The following has been detected within the "error recovery
Maintenance unit controlling software error control related module".
Ink circulation unit controlling software error
Paper feed system software error Variation code:
Error controlling software error - 1: A retry time-out due to non-receipt of a machine
System error occurs.
Print controlling software error initialization request during closing of the independent
Reboot by pressing the
Print reserving software error cover with the recovery operation when there is a jam has
power key on the operation panel. Turn OFF the printer (Sub
S099 0158 1 to 3 Software error Image processing software error been detected
If recovery has failed, power key OFF).
TAG controlling software error - 2: A retry time-out due to non-receipt of a request for
contact your dealer.
Power supply controlling software error operations prior to release of the lock with the recovery
Count controlling software error operation when releasing the door lock has been detected
Resident process of PMS is down. - 3: A retry time-out due to non-receipt of a machine
Multi finisher communication error initialization request during closing of the independent
Offset staple paper ejection communication error cover with the machine recovery operation has been
Etc. detected
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error Ink temperature adjustment error
Error controlling software error
System error occurs.
Print controlling software error Variation code:
Reboot by pressing the
Print reserving software error - 1: The ink temperature adjustment request cannot be
power key on the operation panel. Turn OFF the printer (Sub
S099 0160 1 to 2 Software error Image processing software error accepted within a prescribed amount of time
If recovery has failed, power key OFF).
TAG controlling software error - 2: Although the ink heater was turned ON when the
contact your dealer.
Power supply controlling software error power was turned ON, the ink circulation operation did not
Count controlling software error start after a prescribed amount of time
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error The ink circulation action has stopped during ink
power key on the operation panel. Turn OFF the printer (Sub
S099 0161 Software error Image processing software error temperature adjustment that requires ink circulation.
If recovery has failed, power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
"Machine Control related Module" error

Variation code:
- 1: During machine operation of the print preparation
operation, the process of moving to the print position
was not completed within a prescribed amount of time.
Otherwise, the transport preparation completion notification
was not notified within a prescribed amount of time.
- 2: During machine operation of the print preparation
Engine-PMS communication error
operation, the gap adjustment operation of the head of the
Maintenance unit controlling software error
transfer belt unit was not completed within a prescribed
Ink circulation unit controlling software error
amount of time.
Paper feed system software error
- 3: The sequence of assisting operations of the print
Error controlling software error System error occurs.
preparation operation was not completed within a
Print controlling software error Reboot by pressing the
prescribed amount of time.
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0162 1 to 9 Software error - 4: During the paper feed tray switching operation of the
Image processing software error If recovery has failed, power key OFF).
print preparation operation, the ink circulation operation
TAG controlling software error contact your dealer.

[16-39]
[16-39]
Europe

was not completed within a prescribed amount of time.


Power supply controlling software error
- 5: Machine operations of normal cleaning and the MD
Count controlling software error
recovery operation were not completed within a prescribed
Resident process of PMS is down.
amount of time.
Multi finisher communication error
- 6: Machine operations of hyper cleaning were not
Offset staple paper ejection communication error
completed within a prescribed amount of time.
Etc.
- 7: Suction fan operations were not completed within a
prescribed amount of time.
- 8: Processes related to the cleaning unit during the
operation of various machines were not completed within a
prescribed amount of time.
- 9: Processes related to ink circulation during the
operation of various machines were not completed within a
prescribed amount of time.
"Machine Control related Module" error

Variation code:
- 1: Decoding processes related to the cleaning unit and
ink circulation during the operation of various machines
Engine-PMS communication error
were not completed within a prescribed amount of time.
Maintenance unit controlling software error
- 2: The sequence of assisting operations during the
Ink circulation unit controlling software error
machine initialization operation was not completed within
Paper feed system software error
a prescribed amount of time.
Error controlling software error System error occurs.
- 3: In the paper transport related test mode involving
Print controlling software error Reboot by pressing the
machine operations, an operation completion notification
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0163 1 to 7 Software error from the "paper transport related control software" was not
Image processing software error If recovery has failed, power key OFF).
output within a prescribed amount of time.
TAG controlling software error contact your dealer.
- 4: The requested operation cannot be executed as the
Power supply controlling software error
machine has not been initialized.
Count controlling software error
- 5: Head driving processes during the MD recovery
Resident process of PMS is down.
operation were not completed within a prescribed amount
Multi finisher communication error
of time.
Offset staple paper ejection communication error
- 6: The fitting operation in the test mode was not
Etc.
completed within a prescribed amount of time.
- 7: The process of moving the BP home position during
the machine initialization operation was not completed

ComColor FW Series Revision 1.0


16. Panel Messages

within a prescribed amount of time.


Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
Machine operation request time-out error
Paper feed system software error
Error controlling software error
System error occurs. Variation code:
Print controlling software error
Reboot by pressing the - 1: Although a machine operation request was made, the
Print reserving software error
power key on the operation panel. status remained BUSY even after a prescribed amount of Turn OFF the printer (Sub
S099 0164 1 to 2 Software error Image processing software error
If recovery has failed, time. power key OFF).
TAG controlling software error
contact your dealer. - 2: Although a machine operation request was made, the
Power supply controlling software error
fitting operation was not completed even after a prescribed
Count controlling software error
amount of time.
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error TAG information management software
Ink circulation unit controlling software error
Paper feed system software error Variation code:
Error controlling software error - 1: The "TAG information management software" has
System error occurs.
Print controlling software error detected an operation error.
Reboot by pressing the
Print reserving software error - 2: The communication buffer of the "TAG information
power key on the operation panel. Turn OFF the printer (Sub
S099 0165 1 to 3 Software error Image processing software error management software" has overflown.
If recovery has failed, power key OFF).
TAG controlling software error - 3: Although a no ink error was notified from the ""TAG
contact your dealer.
Power supply controlling software error information management software" to the "TAG access
Count controlling software error related software", there was no notification of the no ink
Resident process of PMS is down. error from the "TAG access related software".
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
- A software error related to the following control was
Maintenance unit controlling software error

[16-40]
[16-40]

detected within the "power supply unit control module" of


Europe

Ink circulation unit controlling software error


the engine.
Paper feed system software error
Error controlling software error
System error occurs. Variation code:
Print controlling software error
Reboot by pressing the - 1: Paper transport control
Print reserving software error
power key on the operation panel. - 2: TAG control Turn OFF the printer (Sub
S099 0166 1 to 6 Software error Image processing software error
If recovery has failed, - 3: Mechanism control power key OFF).
TAG controlling software error
contact your dealer. - 4: Counter control
Power supply controlling software error
- 5: Multifunction finisher control
Count controlling software error
- 6: Image formation control
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
The completion notification after executing the test
mode is a status error (any status other than successful
completion).

Variation code:
- 1: Completion notification status error of the "print head
System error occurs.
control software" of the engine
Reboot by pressing the
- 2: Completion notification status error of the "print
Test mode power key on the operation panel. Turn OFF the printer (Sub
S093 0167 1 to 6 sequence related software" of the engine
execution err The test mode operation has ended in an error. If recovery has failed, power key OFF).
- 3: "Paper transport related control software" completion
contact your dealer.
notification status error
- 4: Completion notification status error of the "paper
transport related control software"
- 5: Completion notification status error of the "count
control related software" of the engine
- 6: Completion notification status error of the "TAG
access related software"

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

"Side Registration Control related Module" error


Engine-PMS communication error
Maintenance unit controlling software error
Variation code:
Ink circulation unit controlling software error
- 1: The page information count of the side registration
Paper feed system software error
control request has become full.
Error controlling software error System error occurs.
- 2: The leading edge of the paper has been detected
Print controlling software error Reboot by pressing the
despite there not being a side registration control request
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0168 1 to 5 Software error - 3: The rear edge of the paper has been detected despite Turn OFF the printer.
Image processing software error If recovery has failed, power key OFF).
there not being a side registration control request
TAG controlling software error contact your dealer.
- 4: The rear edge of the paper has been detected before
Power supply controlling software error
the leading edge of the paper was detected
Count controlling software error
- 5: The leading edge of the paper was detected before
Resident process of PMS is down.
the rear edge of the paper was detected
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Flash memory error

Variation code:
- 1: The rights to access the flash memory cannot be
Engine-PMS communication error
acquired
Maintenance unit controlling software error
- 2: The adjustment value writing area of the flash memory
Ink circulation unit controlling software error
cannot be accessed
Paper feed system software error
- 3: The ID for writing into the flash memory is a non-
Error controlling software error System error occurs.
specified value
Print controlling software error Reboot by pressing the
- 4: For access to the flash memory, an address of an odd
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0170 1 to 9 Software error number has been specified
Image processing software error If recovery has failed, power key OFF).
- 5: For access to the flash memory, a size of an odd
TAG controlling software error contact your dealer.
number has been specified
Power supply controlling software error
- 6: For access to the flash memory, a size larger than
Count controlling software error
what is prescribed has been specified
Resident process of PMS is down.
- 7: There is no available space on the flash memory or
Multi finisher communication error

[16-41]
[16-41]
Europe

there are no empty writing tags


Offset staple paper ejection communication error
- 8: Access to the flash memory was not completed within
Etc.
a prescribed amount of time
- 9: When writing into a flash memory, the value of the
corresponding area had not been initialized
Engine-PMS communication error
Flash memory error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Variation code:
Paper feed system software error
- 1: The loading process cannot be performed as the
Error controlling software error
System error occurs. corresponding flash memory shadow region is in the
Print controlling software error
Reboot by pressing the writing state
Print reserving software error
power key on the operation panel. - 2: The writing process cannot be performed as the Turn OFF the printer (Sub
S099 0171 1 to 5 Software error Image processing software error
If recovery has failed, corresponding flash memory shadow region is in the power key OFF).
TAG controlling software error
contact your dealer. loading state
Power supply controlling software error
- 3: A request has been made for writing into a region
Count controlling software error
outside of that of the flash memory
Resident process of PMS is down.
- 4: Flash memory error 13
Multi finisher communication error
- 5: Non-volatile data management model error
Offset staple paper ejection communication error
Etc.
An error that occurs only in
As TM0-04-3-011 "ADJUST PARAMETER SAVE" has not
the test mode. As this error
As there is no backup data on the flash memory, the test been executed and there is no backup data on the flash
Adjust values occurs in a state where
W057 0172 mode area clear and factory default functions cannot be memory, TM0-01-4-001 "Clear Test Mode Area (All)", Touch the [Close] button
not saved None there are no jobs, there is
executed. TM0-04-4-001 "Clear Test Mode Area (Engine)", or TM0-
no relation to the restarting
01-4-002 "Factory Default" cannot be executed.
of jobs.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Error indicating that a failure of a resident process of the
CONFIDENTIAL

PMS has been detected


(Whether the resident processes of the PMS are existent
Engine-PMS communication error
are periodically monitored and this error will occur if a
Maintenance unit controlling software error
resident process does not existent.)
Ink circulation unit controlling software error
Paper feed system software error
The variation code will indicate in which module a process
Error controlling software error System error occurs.
has failed.
Print controlling software error Reboot by pressing the
· 1: Network related software
Print reserving software error power key on the operation panel. Turn OFF the printer (Sub
S099 0173 1 to 10 Software error - 2: USB connected equipment related software
Image processing software error If recovery has failed, power key OFF).
- 3: Panel related software
TAG controlling software error contact your dealer.
- 4: Job status, system status related software
Power supply controlling software error
- 5: Print operation related software
Count controlling software error
- 6: Image adjustment related software
Resident process of PMS is down.
- 7: Saving/updating user information, security related
Multi finisher communication error
software
Offset staple paper ejection communication error
- 8: OS operation related
Etc.
- 9: Device driver related
- 10: RIP related software
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error System error occurs.
Print controlling software error Reboot by pressing the An abnormal status transition has been detected within
Print reserving software error power key on the operation panel. the "image formation module". Turn OFF the printer (Sub
S099 0180 1 to 9 Software error Turn OFF the printer.
Image processing software error If recovery has failed, power key OFF).
TAG controlling software error contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error

[16-42]
[16-42]
Europe

Offset staple paper ejection communication error Etc.


System error occurs.
Reboot by pressing the The 24 VA voltage is not turned ON.
Power supply DC voltage error. Turn OFF the printer (Sub
S097 0190 power key on the operation panel. (The 24 VA power supply voltage was turned ON but the
error Voltage error of control (HDR) PCB for each head. power key OFF).
If recovery has failed, voltage applied could not be detected.)
Interlock related voltage error.
contact your dealer.
System Error Occurs.
Reboot by pressing the The 24 VB voltage is not turned ON.
Power supply DC voltage error. Turn OFF the printer (Sub
S097 0191 power key on the operation panel. (The 24 VB power supply voltage was turned ON but the
error Voltage error of control (HDR) PCB for each head. power key OFF).
If recovery has failed, voltage applied could not be detected.)
Interlock related voltage error.
contact your dealer.
System Error Occurs.
The 24 VBIL voltage is not turned ON.
Reboot by pressing the
Power supply DC voltage error. (The 24 VBIL power supply voltage was turned ON but the Turn OFF the printer (Sub
S097 0192 power key on the operation panel.
error Voltage error of control (HDR) PCB for each head. voltage applied could not be detected.) power key OFF).
If recovery has failed,
Interlock related voltage error.
contact your dealer.
System Error Occurs.
The 24 VC voltage is not turned ON.
Reboot by pressing the
Power supply DC voltage error. (The 24 VC power supply voltage was turned ON but the Turn OFF the printer (Sub
S097 0193 power key on the operation panel.
error Voltage error of control (HDR) PCB for each head. voltage applied could not be detected.) power key OFF).
If recovery has failed,
Interlock related voltage error.
contact your dealer.
System Error Occurs.
The 36 V voltage is not turned ON.
Reboot by pressing the
Power supply DC voltage error. (The 36 V power supply voltage was turned ON but the Turn OFF the printer (Sub
S097 0194 power key on the operation panel.
error Voltage error of control (HDR) PCB for each head. voltage applied could not be detected.) power key OFF).
If recovery has failed,
Interlock related voltage error.
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The control PCB (HDR PCB) of each head detected a
CONFIDENTIAL

voltage error while powering the head power supply unit.

Variation code
System Error Occurs.
- 1: Head Control PCB (HDR PCB) 1
Reboot by pressing the
(K/C with 4C units)
Power supply DC voltage error. power key on the operation panel. Turn OFF the printer (Sub
S097 0196 1 to 2
error Voltage error of control (HDR) PCB for each head. If recovery has failed, power key OFF).
- 2: Head Control PCB (HDR PCB) 2
Interlock related voltage error. contact your dealer.
(PCBs of the M/Y or the R/Y of 4C units. None with 2C
units and 1C units.)

(Head control PCBs are labeled 1 and 2 in order from that


which is closer to the standard paper feed tray.)
End the downloading of the
program for FB or AF in an
To continue downloading after a scanner error.
firmware download error, Until another attempt to
Press the Reset key, or turn
Downloading press the start key. Failed to send program data to the scanner when download the program for
U195 0200 OFF the power supply. (Turn
error (scnr) Download error of scanner firmware. After downloading the firmware, downloading the program for FB or AF. FB or AF is successful,
OFF the sub power key.)
confirm its version. the scanner will operate
using the program that was
downloaded before this
error occurred.
End the process in which
this error has occurred in an
error.
Once the scanner has been
reconnected, the power
Error with the communication data between the main unit
of the scanner has been
and the scanner. Press the Reset key, or turn
Failed to communicate with the scanner. switched OFF then ON
The memory for communication cannot be secured during OFF the power supply. (Turn
Press the Reset key, or again, or the power of the
communication with the scanner. OFF the sub power key.)
turn the power off and on again on the PMS has been switched

[16-43]
[16-43]

Scanner com An error has occurred on the scanner side when starting a An undefined command has been received from the It may also be possible to
Europe

U002 0201 operation panel. OFF then ON again, start


error scan. scanner during communication with the scanner. clear the error as follows:
If recovery has failed, with initial communication of
Whether or not there is a next original is unknown when Reconnect the scanner or
contact your dealer. the scanner.
performing an AF scan. switch power of scanner
Once the scanner has been
The command versions of scanner communication differ. OFF, then ON.
reconnected or the power
Error with the communication between the controller and
of the scanner has been
the scanner.
switched OFF then ON
again, restart the process
from before this error
occurred.
End the process in which
this error has occurred in an
error.
Once the scanner has been
reconnected, the power
Press the Reset key, or turn
of the scanner has been
OFF the power supply. (Turn
The USB connection with the scanner is connected as full- Communication with the scanner failed. switched OFF then ON
OFF the sub power key.)
speed instead of high-speed. Check the power supply or connection again, or the power of the
It may also be possible to
No response in communication with the scanner. with the scanner, PMS has been switched
Scanner There is no response from the scanner during clear the error as follows:
U001 0202 The scanner is turned off. press the Reset key. OFF then ON again, start
connection error communication with the scanner. · Reconnect the scanner.
Scanner firmware error. If recovery has failed, with initial communication of
· Restart the scanner. · In
Connected scanner is not supported. contact your dealer. the scanner.
the case of U001-0220 only,
The USB cable was disconnected during image data Once the scanner has been
you may need to download
transfer while transferring image data. reconnected or the power
scanner firmware.
of the scanner has been
switched OFF then ON
again, restart the process
from before this error
occurred.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
End the process in which
CONFIDENTIAL

this error has occurred in an


error.
Once the scanner has been
Error with the communication data between the main unit reconnected, the power
and the scanner. Press the Reset key, or turn of the scanner has been
Failed to communicate with the scanner.
The memory for communication cannot be secured during OFF the power supply. (Turn switched OFF then ON
Press the Reset key, or
communication with the scanner. OFF the sub power key.) again, or the power of the
turn the power off and on again on the
Scanner com An error has occurred on the scanner side when starting a When starting a scan, there is a mistake with the settings It may also be possible to PMS has been switched OFF
U002 0203 operation panel.
error scan. of the scan parameter (load start command) of the PMS. clear the error as follows: then ON again, start with
If recovery has failed, initial communication of the
Whether or not there is a next original is unknown when Reconnect the scanner or
contact your dealer. scanner.
performing an AF scan. switch power of scanner
The command versions of scanner communication differ. OFF, then ON. Once the scanner has been
Error with the communication between the controller and reconnected or the power
the scanner. of the scanner has been
switched OFF then ON again,
restart the process from
before this error occurred.
End the process in which
this error has occurred in an
error.
Once the scanner has been
Error with the communication data between the main unit reconnected, the power
and the scanner. Press the Reset key, or turn of the scanner has been
Failed to communicate with the scanner.
The memory for communication cannot be secured during OFF the power supply. (Turn switched OFF then ON
Press the Reset key, or
communication with the scanner. OFF the sub power key.) again, or the power of the
turn the power off and on again on the
Scanner com An error has occurred on the scanner side when starting a The scanner communication program has failed to secure It may also be possible to PMS has been switched OFF
U002 0205 operation panel.
error scan. memory. clear the error as follows: then ON again, start with
If recovery has failed, initial communication of the
Whether or not there is a next original is unknown when Reconnect the scanner or
contact your dealer. scanner.
performing an AF scan. switch power of scanner
The command versions of scanner communication differ. OFF, then ON. Once the scanner has been
Error with the communication between the controller and reconnected or the power
the scanner. of the scanner has been
switched OFF then ON again,

[16-44]
[16-44]
Europe

restart the process from


before this error occurred.
End the downloading of the
program for FB or AF in an
error.
To continue downloading after a scanner
Until another attempt to
firmware download error, Press the Reset key, or turn
Downloading The program data file cannot be opened when download the program for
U195 0206 press the start key. OFF the power supply. (Turn
error (scnr) Download error of scanner firmware. downloading the program for FB or AF. FB or AF is successful,
After downloading the firmware, OFF the sub power key.)
the scanner will operate
confirm its version.
using the program that was
downloaded before this
error occurred.
Error with the communication data between the main unit
and the scanner.
Press the Reset key, or turn
The memory for communication cannot be secured during Failed to communicate with the scanner.
OFF the power supply. (Turn
communication with the scanner. Press the Reset key, or End the data monitoring
While executing a data monitoring related test, the data of OFF the sub power key.)
An error has occurred on the scanner side when starting a turn the power off and on again on the related test in which this
Scanner com the data monitoring related test received from the scanner It may also be possible to
U002 0207 scan. operation panel. error has occurred in an
error cannot be written onto the HDD. clear the error as follows:
Whether or not there is a next original is unknown when If recovery has failed, error.
- Reconnect the scanner
performing an AF scan. contact your dealer.
- Switch power of scanner
The command versions of scanner communication differ.
OFF, then ON
Error with the communication between the controller and
the scanner.
Error with the communication data between the main unit
and the scanner. Press the Reset key, or turn
The memory for communication cannot be secured during Failed to communicate with the scanner.
While executing the following test mode, the information OFF the power supply. (Turn
communication with the scanner. Press the Reset key, or
data of the scanner received from the scanner cannot be OFF the sub power key.)
An error has occurred on the scanner side when starting a turn the power off and on again on the End the test in which this
Scanner com opened. It may also be possible to
U002 0210 scan. operation panel. error has occurred in an
error TM0-21-3-022 "SCANNER PARAMETER PRINT" clear the error as follows:
Whether or not there is a next original is unknown when If recovery has failed, error.
performing an AF scan. - Reconnect the scanner
contact your dealer.
The command versions of scanner communication differ. - Switch power of scanner
Error with the communication between the controller and OFF, then ON
the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
End the scan in an error.
CONFIDENTIAL

Once the scanner has been


reconnected, the power
of the scanner has been
Error with the communication data between the main unit
switched OFF then ON
and the scanner. Press the Reset key, or turn
Failed to communicate with the scanner. again, or the power of the
The memory for communication cannot be secured during OFF the power supply. (Turn
Press the Reset key, or PMS has been switched
communication with the scanner. OFF the sub power key.)
turn the power off and on again on the OFF then ON again, start
Scanner com An error has occurred on the scanner side when starting a While scanning, the file for the image data received form It may also be possible to
U002 0211 operation panel. with initial communication of
error scan. the scanner cannot be opened. clear the error as follows:
If recovery has failed, the scanner.
Whether or not there is a next original is unknown when - Reconnect the scanner
contact your dealer. Once the scanner has been
performing an AF scan. - Switch power of scanner
reconnected or the power
The command versions of scanner communication differ. OFF, then ON
of the scanner has been
Error with the communication between the controller and
switched OFF then ON
the scanner.
again, restart the process
from before this error
occurred.
End the scan in an error.
Once the scanner has been
reconnected, the power
of the scanner has been
Error with the communication data between the main unit
switched OFF then ON
and the scanner. Press the Reset key, or turn
Failed to communicate with the scanner. again, or the power of the
The memory for communication cannot be secured during OFF the power supply. (Turn
Press the Reset key, or PMS has been switched
communication with the scanner. OFF the sub power key.)
turn the power off and on again on the OFF then ON again, start
Scanner com An error has occurred on the scanner side when starting a While scanning, the image data received form the scanner It may also be possible to
U002 0213 operation panel. with initial communication of
error scan. cannot be saved. clear the error as follows:
If recovery has failed, the scanner.
Whether or not there is a next original is unknown when Reconnect the scanner or
contact your dealer. Once the scanner has been
performing an AF scan. switch power of scanner
reconnected or the power
The command versions of scanner communication differ. OFF, then ON.
of the scanner has been
Error with the communication between the controller and
switched OFF then ON
the scanner.
again, restart the process

[16-45]
[16-45]
Europe

from before this error


occurred.
End the scan in an error.
Once the scanner has been
reconnected, the power
of the scanner has been
Error with the communication data between the main unit
switched OFF then ON
and the scanner. Press the Reset key, or turn
Failed to communicate with the scanner. again, or the power of the
The memory for communication cannot be secured during OFF the power supply. (Turn
Press the Reset key, or PMS has been switched
communication with the scanner. OFF the sub power key.)
turn the power off and on again on the OFF then ON again, start
Scanner com An error has occurred on the scanner side when starting a While scanning, the image data cannot be received form It may also be possible to
U002 0215 operation panel. with initial communication of
error scan. the scanner. clear the error as follows:
If recovery has failed, the scanner.
Whether or not there is a next original is unknown when Reconnect the scanner or
contact your dealer. Once the scanner has been
performing an AF scan. switch power of scanner
reconnected or the power
The command versions of scanner communication differ. OFF, then ON.
of the scanner has been
Error with the communication between the controller and
switched OFF then ON
the scanner.
again, restart the process
from before this error
occurred.
Error with the communication data between the main unit
and the scanner.
Press the Reset key, or turn
The memory for communication cannot be secured during Failed to communicate with the scanner.
OFF the power supply. (Turn
communication with the scanner. Press the Reset key, or While executing the following test mode, the data to print
OFF the sub power key.)
An error has occurred on the scanner side when starting a turn the power off and on again on the cannot be received from the scanner. End the test in which this
Scanner com It may also be possible to
U002 0216 scan. operation panel. TM0-21-3-022 "SCANNER PARAMETER PRINT" error has occurred in an
error clear the error as follows:
Whether or not there is a next original is unknown when If recovery has failed, error.
- Reconnect the scanner
performing an AF scan. contact your dealer.
- Switch power of scanner
The command versions of scanner communication differ.
OFF, then ON
Error with the communication between the controller and
the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
End the scan in an error.
CONFIDENTIAL

An error has occurred with the scanner when starting a


scan. Once the scanner has been
Error with the communication data between the main unit reconnected, the power of the
and the scanner. - A profile does not exist with intermittent shading settings Press the Reset key, or turn scanner has been switched
Failed to communicate with the scanner.
The memory for communication cannot be secured during - The scanner is not connected to an inspection jig, and OFF the power supply. (Turn OFF then ON again, or the
Press the Reset key, or power of the PMS has been
communication with the scanner. an error is occurring with the scanner OFF the sub power key.)
turn the power off and on again on the switched OFF then ON again,
Scanner com An error has occurred on the scanner side when starting a - The scanner is not connected to an inspection jig, and It may also be possible to
U002 0217 operation panel. start with initial communication
error scan. image data is being sent clear the error as follows:
If recovery has failed, of the scanner.
Whether or not there is a next original is unknown when - The scanner is not connected to an inspection jig, and - Reconnect the scanner Once the scanner has been
contact your dealer.
performing an AF scan. the status of the scanner is not in the standby mode - Switch power of scanner reconnected or the power
The command versions of scanner communication differ. - The scanner is not connected to an inspection jig, and OFF, then ON of the scanner has been
Error with the communication between the controller and the status of the AF unit is busy switched OFF then ON again,
the scanner. restart the process from
before this error occurred.
End the AF scan in an error.
Once the scanner has been
reconnected, the power
Error with the communication data between the main unit of the scanner has been
and the scanner. Press the Reset key, or turn switched OFF then ON
Failed to communicate with the scanner.
The memory for communication cannot be secured during OFF the power supply. (Turn again, or the power of the
Press the Reset key, or
communication with the scanner. OFF the sub power key.) PMS has been switched OFF
turn the power off and on again on the
Scanner com An error has occurred on the scanner side when starting a Whether or not there is a next original is undecided after It may also be possible to then ON again, start with
U002 0218 operation panel.
error scan. 30 seconds when performing an AF scan. clear the error as follows: initial communication of the
If recovery has failed, scanner.
Whether or not there is a next original is unknown when Reconnect the scanner or
contact your dealer. Once the scanner has been
performing an AF scan. switch power of scanner
The command versions of scanner communication differ. OFF, then ON. reconnected or the power
Error with the communication between the controller and of the scanner has been
the scanner. switched OFF then ON again,
restart the process from
before this error occurred.
End the process in which this
error has occurred in an error.

[16-46]
[16-46]
Europe

Press the Reset key, or turn Once the scanner has been
OFF the power supply. (Turn connected, the power of the
The USB connection with the scanner is connected as full- Communication with the scanner failed. scanner has been switched
OFF the sub power key.)
speed instead of high-speed. Check the power supply or connection ON, or the power of the PMS
The scanner is not connected or the power of the scanner It may also be possible to
No response in communication with the scanner. with the scanner, has been switched OFF
Scanner is OFF. clear the error as follows:
U001 0219 The scanner is turned off. press the Reset key. then ON again, start with
connection error (The 5V current cannot be detected from the USB cable · Reconnect the scanner.
Scanner firmware error. If recovery has failed, initial communication of the
connecting the scanner.) · Restart the scanner. · In scanner.
Connected scanner is not supported. contact your dealer.
the case of U001-0220 only, Once the scanner has been
The USB cable was disconnected during image data
you may need to download connected or the power of the
transfer while transferring image data.
scanner firmware. scanner has been switched
ON, restart the process from
before this error occurred.
End the initial communication
Press the Reset key, or turn with the scanner in an error.
OFF the power supply. (Turn Once the program for
The USB connection with the scanner is connected as full- Communication with the scanner failed. There is no firmware for the scanner. the scanner has been
OFF the sub power key.)
speed instead of high-speed. Check the power supply or connection - There is no response from the scanner during initial downloaded, the scanner
It may also be possible to
No response in communication with the scanner. with the scanner, communication with the scanner even when a command has been reconnected, the
Scanner clear the error as follows:
U001 0220 The scanner is turned off. press the Reset key. to start initial communication is sent. power of the scanner has
connection error · Reconnect the scanner.
Scanner firmware error. If recovery has failed, - Program Ver.0.00 for the scanner has been received been switched OFF then
· Restart the scanner. · In ON again, or the power of
Connected scanner is not supported. contact your dealer. form the scanner during initial communication with the
the case of U001-0220 only, the PMS has been switched
The USB cable was disconnected during image data scanner.
you may need to download OFF then ON again, start
transfer while transferring image data.
scanner firmware. with initial communication of
the scanner.
Error with the communication data between the main unit End the initial communication
and the scanner. with the scanner in an error.
Press the Reset key, or turn
The memory for communication cannot be secured during Failed to communicate with the scanner. Once the scanner has been
OFF the power supply. (Turn
communication with the scanner. Press the Reset key, or reconnected, the power
OFF the sub power key.)
An error has occurred on the scanner side when starting a turn the power off and on again on the The communication command Ver. received from the of the scanner has been
Scanner com It may also be possible to
U002 0221 scan. operation panel. scanner differs during initial communication with the switched OFF then ON
error clear the error as follows:
Whether or not there is a next original is unknown when If recovery has failed, scanner. again, or the power of the
- Reconnect the scanner PMS has been switched
performing an AF scan. contact your dealer.
- Switch power of scanner OFF then ON again, start
The command versions of scanner communication differ.
OFF, then ON with initial communication of
Error with the communication between the controller and
the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages

the scanner.
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
While displaying the "Confirm" window of a job that has
CONFIDENTIAL

Job Name: "corresponding job name" Re-staring JOB is not


Paused job While displaying the [Confirm] screen or [Setting] screen been paused, or the setting window that is displayed
W040 0222 This job has been deleted. Touch the [Close] button allowed after dissolving the
deleted of a job that has been paused, the job that is being by pressing the "Change Setting" button therein, the
error.
displayed was deleted from the console, etc. corresponding job was deleted from the console.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error System error occurs.
Print controlling software error Reboot by pressing the A mismatch has been detected between the color mode Stop the print operation.
Print reserving software error power key on the operation panel. and the parameter of colors used in the printed figure. Turn OFF the printer (Sub Recover by user operations
S099 0223 Software error
Image processing software error If recovery has failed, power key OFF). to switch the power OFF,
TAG controlling software error contact your dealer. then ON.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error Etc.
Upon executing image adjustment of the test mode, End the execution test in an
the data of the "measurement pattern" loaded with the error.
Image adjustment of the test mode was executed but scanner was inappropriate. An error that occurs only in
Image
resulted in incorrect data. (Incorrect data was acquired as a result of processing the test mode.
W047 0224 adjustment Touch the [Close] button
Upon executing TM0-02-3-028 "IMAGE ADJUST FILE None adjustment using the measurement pattern loaded with As this error occurs in a
failed
TRANSMIT", an image adjustment file did not exist on the the scanner.) state where there are no
USB memory. jobs, there is no relation to
the restarting of jobs.
An error that occurs only in
During CIS shading compensation and CIS operation
the test mode.
confirmation, the standard voltage (Vblank) of the CIS on
CIS auto adjust As this error occurs in a
W058 0225 the left (rear side) cannot be read properly. Touch the [Close] button
failed An error of the CIS that detects the paper of the engine. None state where there are no
jobs, there is no relation to

[16-47]
[16-47]

the restarting of jobs.


Europe

Shading compensation error of CIS on left (rear side)

Variation code: An error that occurs only in


- 1: During shading compensation of the CIS on the left the test mode. As this error
CIS auto adjust (rear side), the standard paper (RISO, thin) was loaded in occurs in a state where
W058 0226 1 to 4 Touch the [Close] button
failed An error of the CIS that detects the paper of the engine. None the prescribed position there are no jobs, there is
- 2: - no relation to the restarting
- 3: - of jobs.
- 4: During CIS shading compensation, the standard paper
(RISO, thin) could not be detected

An error that occurs only in


During shading compensation of the CIS on the left (rear
the test mode.
side), the CIS output level could not be compensated to
CIS auto adjust As this error occurs in a
W058 0227 within ±5%. Touch the [Close] button
failed An error of the CIS that detects the paper of the engine. None state where there are no
jobs, there is no relation to
the restarting of jobs.

An error that occurs only in


the test mode.
The edge could not be detected during checking the CIS
CIS oper check As this error occurs in a
W059 0228 The CIS that detects the paper of the engine failed to operation on the left (rear side). Touch the [Close] button
failed None state where there are no
detect the edge of the paper.
jobs, there is no relation to
the restarting of jobs.

Belt maintenance request. Check whether the belt is dirty. Touch the [Close] button
The transfer belt is dirty. Variation code: *For a permanent solution,
Belt Leaving the belt dirty results in inaccurate - 1: The belt density loaded by the CIS reached 30% or clean the belt so that the
I008 0229 1 to 2 maintenance print. more belt density that is loaded
Unable to print properly as the transfer belt is dirty.
request Contact your dealer. - 2: The paper width or center position of the paper by the CIS is no more than
detected by the CIS was displaced by at least a prescribed 30%. Otherwise, replace the
amount component with a new one.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Failed to send mail as the settings of the recipient are
CONFIDENTIAL

faulty.

After sending the mail, an SMTP response code indicating


a transmission error (either 550, 551, or 553) was
As this error occurs in a
received.
Email address Failed to send mail as the receiver setting of the mail to be Failed to send the mail. state where there are no
W093 0230 1 to 3 Touch the [Close] button
error sent is inappropriate. Check the destination mail address. jobs, there is no relation to
The variation code indicates the SMTP response code
the restarting of jobs.
which caused the error to occur.
- 1: 550 (there is no receiver mailbox)
- 2: 551 (the user does not exist)
- 3: 553 (the name of the mailbox at the destination is
invalid)
Failed to send mail as the mail server settings are faulty.
After sending the mail, an SMTP response code indicating
a transmission error (either 432, 534, or 535) was
received. As this error occurs in a
Failed to send the mail.
Mail server set state where there are no
W094 0231 1 to 3 Failed to send mail as the mail server settings are Check the mail server setting. Touch the [Close] button
error The variation code indicates the SMTP response code jobs, there is no relation to
inappropriate.
which caused the error to occur. the restarting of jobs.
- 1: 432 (change of password is required)
- 2: 534 (the authentication mechanism is too weak)
- 3: 535 (authentication error)
Failed to send mail as the assigned storage area of the
mail server was exceeded.
Failed to send the mail.
As this error occurs in a
The mail size exceeds the maximum After sending the mail, an SMTP response code indicating
Mail server over state where there are no
W095 0232 Failed to send mail as the storage area assigned to the sending limit. a transmission error "552 (assigned client storage area Touch the [Close] button
limit jobs, there is no relation to
mail server was exceeded. Change the scan function setting. exceeded)" was received.
the restarting of jobs.
*Primarily occurs due to the size of the mail exceeding the
limit.

[16-48]
[16-48]
Europe

Failed to send mail due to a trouble of the mail server.


After sending the mail, an SMTP response code indicating
a transmission error (either 421, 450 through 452, 454,
521, 530, or 554) was received.

The variation code indicates the SMTP response code


which caused the error to occur.
Failed to send the mail. · 1: 421 (service temporarily unavailable) * As this error occurs in a
Email trans err The mail server may malfunction. - 2: 450 (mailbox temporarily unavailable) state where there are no
W096 0233 1 to 8 Touch the [Close] button
(Server) Failed to send mail due to an error of the mail server. Check the mail server. - 3: 451 (server local error) jobs, there is no relation to
- 4: 452 (shortage of memory with file system) the restarting of jobs.
- 5: 454 (temporary authentication failure)
- 6: 521 (mail rejection) *
- 7: 530 (access rejection)
- 8: 554 (other processing failure) *

* In the event of a time-out, variation code either 1, 6, or 8


will occur.
Failed to send mail due to a trouble of the transmission
data.
After sending the mail, an SMTP response code indicating
a transmission error (either 500 through 504 or 538) was
received.
Failed to send the mail. As this error occurs in a
The variation code indicates the SMTP response code
Email trans err The sent data may be corrupted. state where there are no
W097 0234 1 to 6 Failed to send mail due to an error of the transmission which caused the error to occur. Touch the [Close] button
(User) jobs, there is no relation to
data. · 1: 500 (syntax error)
the restarting of jobs.
- 2: 501 (parameter error)
- 3: 502 (command cannot be used)
- 4: 503 (incorrect command order)
- 5: 504 (command parameter not installed)
- 6: 538 (encryption is required for the requested
authentication mechanism)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
As this error occurs in a
CONFIDENTIAL

Failed to access the scanner save destination server


Fail cn scan Failed to save the scan file. state where there are no
W060 0235 due to not having an account on the server or the server Touch the [Close] button
dest server Access to the scanner save destination server failed. Check the save destination setting. jobs, there is no relation to
address being incorrect.
the restarting of jobs.
As this error occurs in a
Failed to save the scan file. Failed to transfer data to the scanner save destination
Fail cn scan state where there are no
W060 0236 Check the save destination setting. due to an communication error with the scanner save Touch the [Close] button
dest server Access to the scanner save destination server failed. jobs, there is no relation to
destination or the occurrence of a time-out.
the restarting of jobs.
There is an error with the settings of the scanner save As this error occurs in a
Failed to save the scan file.
Fail cn scan destination. state where there are no
W060 0237 Check the save destination setting. Touch the [Close] button
dest server Access to the scanner save destination server failed. * For example, an invalid character may be included in the jobs, there is no relation to
address of the scanner save destination. the restarting of jobs.

Failed to save the scan file. When attempting to save a scan file on the scanner save
As this error occurs in a
The file size exceeds the upper limit, or destination, the scan file cannot be saved on the server
No save scan It is not possible to save the file on the scanner save state where there are no
W061 0238 the file name exists. because all of the available file names are already in use Touch the [Close] button
file server destination server with the name specified. jobs, there is no relation to
(files of all available names are already saved on the
The capacity of the scan file is too large. the restarting of jobs.
Check the file. server).

Failed to save the scan file. The file cannot be saved as the file size is too large.
As this error occurs in a
The file size exceeds the upper limit, or (The file could not be saved due to such as the 2 GB limit
No save scan It is not possible to save the file on the scanner save state where there are no
W061 0239 the file name exists. for file size when saving scan data as a ZIP (TIFF/JPG) or Touch the [Close] button
file server destination server with the name specified. jobs, there is no relation to
PDF file.)
The capacity of the scan file is too large. the restarting of jobs.
Check the file.
Do one of the following. (1)
Touch the [Change Tray]
button, change to a tray
other than the one for which
the paper feed setting is
envelope, and touch the
[Continue] button (*).
* When the tray that has

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Europe

been changed to is the


standard paper feed
tray, touch the [Continue]
button to cancel the error.
[Remarks_] *1 The print operation will not
* When the tray that has start. * 1 It will be possible
been changed to is Tray to restart the job after the
Print on envelopes is specified.
1 or Tray 2, changing the error has been released.
In relation to a paper feed tray for which the paper feed Check whether duplex print, finisher
In relation to a paper feed tray for which the paper feed tray will cancel the error. However, it is only possible
setting is [Envelope], a function that cannot be used settings, or other settings that cannot be
Envelope setting is [Envelope], duplex print or face down straight [Remarks_] *2 to manually restart the
W014 0240 together has been configured. used in combination are configured.
selection error output has been instructed. (2) Touch the [Change Tray] job (the job will not be
(Functions that cannot be used together: duplex print, face
button, change the paper automatically restarted).
down straight output, tri-fold, bi-fold, Z-fold, staple, punch,
feed settings of the tray in * 2 It will be possible to
booklet, stacking tray output)
use to other than envelope, automatically restart the
and touch the [Continue] job after the error has been
button. released.
* When the tray in use is
the standard paper feed
tray, touch the [Continue]
button to cancel the error.
[Remarks_] *1
* When the tray in use is
Tray 1 or Tray 2, changing
the paper feed settings will
cancel the error. [Remarks_]
*2
(3) Touch the [Stop] button.
(4) Delete the job.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
PMS download error
CONFIDENTIAL

Variation code:
- 1: The path and file name of the PMS firmware were not
To continue downloading after a firm specified
download error, - 2: The script for performing the update does not exist
PMS package data error
Download err press the start key. within the PMS firmware
S095 0241 1 to 6 USB memory connection error Hold Start key down.
(PMS,panel) After downloading the firmware, - 3: The script for performing the update does not exist in
Download error of panel firmware
confirm its version. the prescribed location
Download error of PMS firmware
- 4: Failed to save the successfully expanded PMS
firmware
- 5: PMS firmware of the specified file name at the
specified path does not exist
- 6: Failed to expand PMS firmware
An error that occurs only in
the test mode. As this error
HDD
The HDD cannot be initialized after rebooting the system. occurs in a state where
W064 0242 initialization Touch the [Close] button
The HDD cannot be initialized after rebooting the system. None there are no jobs, there is
error
no relation to the restarting
of jobs.
Failed to communicate with the RA (RemoteAgent) server.

Variation codes 1 through 4 indicate the cause of the error.


- 1: Cannot establish a network connection with the RA
server (ping cannot be processed)
- 2: Able to connect to the RA server but results in a time-
out
It is possible that the information is not
- 3: Proxy connection failed
properly being sent to the administration As this error occurs in a
- 4: Proxy authentication failed
Remote Agent server. state where there are no
W067 0244 1 to 4 Touch the [Close] button
com err Failed to communicate with the RA (RemoteAgent) server. jobs, there is no relation to
The cases in which errors occur are as follows.
Contact your dealer. the restarting of jobs.
- "Send Error History" under the administrator settings was

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executed and communication failed


- TM0-01-3-042 "ADMIN SERVER COMMUNICATION
TEST" was executed and communication failed
- Connection to the proxy server failed with settings for
using a proxy server
- Authentication to the proxy server failed with settings for
using a proxy server
It will be possible to restart
The transfer belt is dirty. Do one of the following. the job after the error has
Leaving the belt dirty results in inaccurate When starting to print or while print, the CIS has detected (1) Touch the [Continue] been released. However, it
BP belt stain
W068 0245 An dirty belt has been detected by the CIS that detects the print. a dirty belt. button. is only possible to manually
detection
paper of the engine. Contact your dealer. (2) Touch the [Stop] button. restart the job (the job
(3) Job is deleted. will not be automatically
restarted).
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
The PMS saves all versions of the firmware included in
Paper feed system software error
the package onto the HDD when performing a download.
Error controlling software error
System error occurs. The PMS compares the version information notified from
Print controlling software error
Reboot by pressing the the engine when the power is turned ON against the
Print reserving software error
power key on the operation panel. version at the time of download that has been saved and Turn OFF the printer (Sub
S099 0246 Software error Image processing software error
If recovery has failed, returns an error if these differ. power key OFF).
TAG controlling software error
contact your dealer.
Power supply controlling software error
* The comparison is conducted for SH, RX, and TAG.
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
While executing the test mode, in cases when the test
CONFIDENTIAL

mode has been ended in an error, the cause of the ending


in an error is issued.
Variation codes 1 through 4 indicate the cause in the
event of an ending due to an error. (In the event of an
An error that occurs only in
error detected by the engine, the PMS determines the
the test mode. As this error
The test mode ended in an error while executing the test cause by referencing the status notified by the engine.)
Test mode non- occurs in a state where
W070 0247 1 to 4 mode. - 1: With exclusive conditions (*) Touch the [Close] button
completion None there are no jobs, there is
The value adjusted while executing the test mode is not - 2: Model card difference
no relation to the restarting
reasonable. - 3: Others (*)
of jobs.
- 4: No applicable colors

* In the case of "With exclusive conditions" or "other", the


error can be released by returning to the mode screen and
re-entering the test mode.
System error occurs.
Reboot by pressing the Failed to acquire the value for the initial engine count after
Engine control Turn OFF the printer (Sub
S601 0248 power key on the operation panel. the power was turned ON.
PCB error Hardware error of engine control PCB power key OFF).
If recovery has failed,
contact your dealer.

Database access error in HDD


TAG communication error System error occurs.
An error has been detected with access to the database
The engine PCB version and firmware do not match. Reboot by pressing the
within the HDD.
Voltage error of each head power key on the operation panel. Turn OFF the printer (Sub
S098 0250 Hardware error (An error has been detected when issuing a command to Stop the system operation.
Driving wave data of each head nozzle error If recovery has failed, power key OFF).
control (inquire) the database.)
Multi finisher communication error contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Database access error in HDD

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TAG communication error During access to the database within the HDD, an error
Europe

System error occurs.


The engine PCB version and firmware do not match. has been detected on the side of the main unit of the
Reboot by pressing the
Voltage error of each head database.
power key on the operation panel. Turn OFF the printer (Sub
S098 0251 Hardware error Driving wave data of each head nozzle error (Error notification from the main unit of the database Stop the system operation.
If recovery has failed, power key OFF).
Multi finisher communication error during access to the database.)
contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Failed to automatically adjust the speed.

Occurs when the adjusted value is not reasonable when


executing TM0-06-3-006 "BP MOTOR SPEED AUTO
ADJUST" or TM0-06-3-007 "LOWER P-TRANS MOTOR
SPEED AUTO ADJ". An error that occurs only in
the test mode. As this error
The test mode ended in an error while executing the test
Test mode non- * When executing TM0-06-3-006 "BP MOTOR SPEED occurs in a state where
W070 0252 mode. Touch the [Close] button
completion None AUTO ADJUST" there are no jobs, there is
The value adjusted while executing the test mode is not
⇒ The range of -20 ≦ belt platen motor speed adjustment no relation to the restarting
reasonable.
value ≦ 50 has been exceeded. of jobs.
* When executing TM0-06-3-007 "LOWER P-TRANS
MOTOR SPEED AUTO ADJ
"
⇒ The range of -50 ≦ top surface transport motor 1
speed adjustment value ≦ 50 has been exceeded.
Database access error in HDD
TAG communication error An HDD connection failure has been detected between
System error occurs.
The engine PCB version and firmware do not match. when the power was last turned ON to when the power
Reboot by pressing the
Voltage error of each head was turned OFF.
power key on the operation panel. Turn OFF the printer (Sub
S098 0253 Hardware error Driving wave data of each head nozzle error (When the power was turned ON, there existed records
If recovery has failed, power key OFF).
Multi finisher communication error of detecting an HDD connection failure between when the
contact your dealer.
Offset staple paper ejection communication error power was last turned ON to when the power was turned
Vendor communication error OFF. )
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
End the execution of TM0-
CONFIDENTIAL

Upon executing TM0-02-3-043 "IMAGE ADJUST FILE 02-3-043 "IMAGE ADJUST


TRANSMIT", an image adjustment file did not exist on the FILE TRANSMIT" in an
Image adjustment of the test mode was executed but
Image USB memory. error. An error that occurs
resulted in incorrect data.
W047 0255 adjustment Touch the [Close] button only in the test mode. As
Upon executing TM0-02-3-028 "IMAGE ADJUST FILE None
failed In the event that this error has occurred, save the image this error occurs in a state
TRANSMIT", an image adjustment file did not exist on the
file on the USB memory and execute TM0-02-3-043 where there are no jobs,
USB memory.
"IMAGE ADJUST FILE TRANSMIT" again. there is no relation to the
restarting of jobs.
End the initial
communication with the
Press the Reset key, or turn scanner in an error.
A scanner that is not compatible with a 2-color unit has
OFF the power supply. (Turn Once the program for
The USB connection with the scanner is connected as full- Communication with the scanner failed. been connected to a main unit (PMS) compatible with
OFF the sub power key.) the scanner has been
speed instead of high-speed. Check the power supply or connection 2-color units.
It may also be possible to downloaded, the scanner
No response in communication with the scanner. with the scanner, * In order to make the scanner compatible with 2-color
Scanner clear the error as follows: has been reconnected, the
U001 0256 The scanner is turned off. press the Reset key. units, it is necessary to perform a version upgrade of the
connection error · Reconnect the scanner. power of the scanner has
Scanner firmware error. If recovery has failed, scanner firmware
· Restart the scanner. · In been switched OFF then
Connected scanner is not supported. contact your dealer. * As this error is determined with initial communication, the
the case of U001-0220 only, ON again, or the power of
The USB cable was disconnected during image data error will occur when the scanner is connected or when
you may need to download the PMS has been switched
transfer while transferring image data. the power is turned ON
scanner firmware. OFF then ON again, start
with initial communication of
the scanner.
End the initial
communication with the
Press the Reset key, or turn scanner in an error.
OFF the power supply. (Turn Once the program for
The USB connection with the scanner is connected as full- Communication with the scanner failed.
The model of the connected scanner is different. OFF the sub power key.) the scanner has been
speed instead of high-speed. Check the power supply or connection
* Actions to take: Connect a scanner of the correct model It may also be possible to downloaded, the scanner
No response in communication with the scanner. with the scanner,
Scanner * As this error is determined with initial communication, the clear the error as follows: has been reconnected, the
U001 0257 The scanner is turned off. press the Reset key.
connection error error will occur when the scanner is connected or when · Reconnect the scanner. power of the scanner has
Scanner firmware error. If recovery has failed,
the power is turned ON. · Restart the scanner. · In been switched OFF then

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[16-52]

Connected scanner is not supported. contact your dealer.


Europe

the case of U001-0220 only, ON again, or the power of


The USB cable was disconnected during image data
you may need to download the PMS has been switched
transfer while transferring image data.
scanner firmware. OFF then ON again, start
with initial communication of
the scanner.
Do not display an error
(Error No., error message)
on the UI.
*After the error has
occurred, the error is
automatically released
internally within the PMS
None *After the error has unit.
Initialize the error table of the database.
Error history occurred, automatically
U090 0262 The information of the error record recorded in the PMS (In cases when the error table is broken when the power is
clear err None release the error with the [Supplement]
unit is broken at the time the power is turned ON. turned ON, activate the unit upon clearing the error table.)
PMS unit. This error is to be recorded
only in the error record.
- Displayed/printed when
TM0-01-5-011 "Error
Record" is executed.
Record the error in the error
record without displaying it
on the screen.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Failed to communicate with the Kerberos server.
CONFIDENTIAL

The following error has been detected while the external


server authentication function was enabled.
Check the following setting
Variation code:
items to make sure that they
- 1: Failed to access an external Kerberos server
are correct.
⇒ Set the type of error for the server that last failed to
Kerberos server
Information may not be sent to the communicate.
DNS server
Kerberos server properly. - In cases when a secondary server has not been
Kerberos Server Realm name
W088 0263 1 to 3 configured, set the error after the communication to the Touch the [Close] button
error Failed to communicate with the Kerberos server. Search login name
Contact your administrator. primary server fails and login with the cache also fails.
Password for search
- In cases when a secondary server has been configured,
As this error occurs in a
set the error after the communication to the secondary
state where there are no
server fails and login with the cache also fails.
jobs, there is no relation to
- 2: The login name for searching used upon
the restarting of jobs.
communication with an external Kerberos server is
incorrect
- 3: The password for searching used upon communication
with an external Kerberos server is incorrect
Failed to communicate with the LDAP server. Check the following setting
Failed to access an external AD server while the external items to make sure that they
server authentication function was enabled. are correct.
LDAP server
Information may not be sent to the LDAP
Set the type of error for the server that last failed to DNS server
server properly.
LDAP Server communicate. Attribute of IC card ID
W089 0264 Touch the [Close] button
error Failed to communicate with the LDAP server. - In cases when a secondary server has not been Attribute of user ID
Contact your administrator.
configured, set the error after the communication to the Search root
primary server fails and login with the cache also fails. As this error occurs in a
- In cases when a secondary server has been configured, state where there are no
set the error after the communication to the secondary jobs, there is no relation to
server fails and login with the cache also fails. the restarting of jobs.
Failed to communicate with an external server as the

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times of the external server and the PMS were not


synchronized.
(Failed to access external server as the time was not Check the following setting
synchronized.) items to make sure that they
The time of the Kerberos server may not are correct.
External Server Failed to communicate with an external server as the be synchronized with that of the printer. Set the type of error for the server that last failed to NTP server settings
W090 0265 Touch the [Close] button
error times of the external server and the PMS were not communicate. As this error occurs in a
synchronized. - In cases when a secondary server has not been state where there are no
configured, set the error after the communication to the jobs, there is no relation to
primary server fails and login with the cache also fails. the restarting of jobs.
- In cases when a secondary server has been configured,
set the error after the communication to the secondary
server fails and login with the cache also fails.

The following file related error has occurred while


executing an operation related to loading a setting file
As this error occurs in a
This operation cannot be executed. from a USB memory such as "load charge count printed
USB File Read state where there are no
W098 0267 When loading a file from a USB flash drive, there is an Check the settings. details CSV file". Touch the [Close] button
error jobs, there is no relation to
error with the file or settings are incorrect. - The file does not exist on the USB memory.
the restarting of jobs.
- Invalid settings have been configured.
- The file format is incorrect.

This error occurs only in


Although TM0-01-3-013 "ENGINE FACTORY VALUE the test mode. An error
RESTORE" was executed, there was no data to restore that occurs only in the test
No FCT set Although TM0-01-3-013 "ENGINE FACTORY VALUE
W015 0270 on the HDD. Touch the [Close] button mode. As this error occurs
restore data RESTORE" was executed, there is no data to restore on None
in a state where there are
the HDD.
no jobs, there is no relation
to the restarting of jobs.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
In the process of storing or restoring setting information
CONFIDENTIAL

saved on the HDD onto a USB memory, an error has been


detected and the precess has ended in an error.

The variation code will indicate details on the occurrence


of the error. Details are as follows: Stop the process being in
- 1: Unable to execute due to model conditions (*) action. An error that occurs
- 2: No available space on USB memory only in the test mode. As
USB store/
W349 0280 1 to 9 Failed to store/restore HDD information on the USB - 3: Main unit serial number mismatch (*) Touch the [Close] button this error occurs in a state
restore fail None
memory. - 4: Version information mismatch where there are no jobs,
- 5: HDD access error there is no relation to the
- 6: USB memory access error restarting of jobs.
- 7: Data error
- 8: Spare
- 9: Spare

* This error occurs in the test mode.


During the initial communication when the power of the
System error occurs. PMS engine is turned ON, a confirmation of the match
Machine power key on the operation panel. between the operation color parameter and conventional Turn OFF the printer (Sub
S090 0281
information err The information is for a model that does not exist. If recovery has failed, model code is performed on the side of the PMS, and in power key OFF).
contact your dealer. cases when the parameter set is that which is unexpected,
this error is issued.
Display an S-related error
for the second level and
force a reboot when "Close"
is pressed. Determined
Determined by establishing threshold values at 2 levels by establishing threshold
in relation to the amount of memory used and checking if values at 2 levels in relation
Not enough space in memory. these thresholds have been exceed while in the standby to the amount of memory
Reboot by pressing the mode. Turn OFF the printer (Sub used and checking if these
S088 0282 Memory Error 2 The amount of memory in use has exceeded the threshold
power key on the operation panel. An S-related error is displayed for the second level. power key OFF). thresholds have been

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value.
* Refer to the W074-0291 error for the first level exceed while in the standby
mode. Display W074
"Memory Shortage Error"
for the first level and instruct
the user to reboot the unit.
Display this error for the
second level.
Incompatible firmware was downloaded. During the initial communication between the PMS and
Mismatched engine when the power is turned ON, an error is detected Turn OFF the printer (Sub
S089 0283
firmware err The firmware that has been downloaded is inappropriate. Download proper firmware. with the confirmation of the match between the machine power key OFF).
information of the engine and the PMS firmware.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error An S3 power saving transition error has occurred between
Paper feed system software error modules of the PMS when transitioning to S3 power
Error controlling software error saving.
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error The variation code will indicate the module (software) for
power key on the operation panel. Turn OFF the printer (Sub
S099 0284 1 to 4 Software error Image processing software error which the error has been detected.
If recovery has failed, power key OFF).
TAG controlling software error - 1: Print operation related software
contact your dealer.
Power supply controlling software error - 2: USB connected equipment related software
Count controlling software error - 3: Panel related software
Resident process of PMS is down. - 4: Network related software
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Engine-PMS communication error
CONFIDENTIAL

Maintenance unit controlling software error


Ink circulation unit controlling software error
A sleep transition error has occurred between modules of
Paper feed system software error
the PMS when transitioning to the sleep mode.
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the The variation code will indicate the module (software) for
Print reserving software error
power key on the operation panel. which the error has been detected. Turn OFF the printer (Sub
S099 0285 1 to 4 Software error Image processing software error
If recovery has failed, - 1: Print operation related software power key OFF).
TAG controlling software error
contact your dealer. - 2: USB connected equipment related software
Power supply controlling software error
- 3: Panel related software
Count controlling software error
- 4: Network related software
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
A backlight OFF transition error has occurred between
Ink circulation unit controlling software error
modules of the PMS when transitioning to the backlight
Paper feed system software error
OFF mode.
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the The variation code will indicate the module (software) for
Print reserving software error
power key on the operation panel. which the error has been detected. Turn OFF the printer (Sub
S099 0286 1 to 4 Software error Image processing software error
If recovery has failed, - 1: Print operation related software power key OFF).
TAG controlling software error
contact your dealer. - 2: USB connected equipment related software
Power supply controlling software error
- 3: Panel related software
Count controlling software error
- 4: Network related software
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error

[16-55]
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Ink circulation unit controlling software error A power saving recovery error has occurred between
Paper feed system software error modules of the PMS when recovering from the power
Error controlling software error saving mode.
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error The variation code will indicate the module (software) for
power key on the operation panel. Turn OFF the printer (Sub
S099 0287 1 to 4 Software error Image processing software error which the error has been detected.
If recovery has failed, power key OFF).
TAG controlling software error - 1: Print operation related software
contact your dealer.
Power supply controlling software error - 2: USB connected equipment related software
Count controlling software error - 3: Panel related software
Resident process of PMS is down. - 4: Network related software
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
End the job as an
A USB memory mount error has occurred while writing interruption as soon as the
USB memory
The USB memory was removed while writing data into the A USB flash drive is not connected to the data into the USB memory. USB memory is removed.
W092 0288 error (while Touch the [Close] button
USB memory. machine. (The USB memory was removed while writing data Re-staring JOB is not
being written)
(copying a file, creating folder) into the USB memory.) allowed after dissolving the
error.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Display a W-related error
CONFIDENTIAL

for the first level and instruct


the user to reboot the unit.
Once an error for the first
level has been displayed,
this error is not displayed
a second time even if the
threshold value is exceeded
again.

Determined by establishing
Determined by establishing threshold values at 2 levels
threshold values at 2 levels
Not enough space in memory. in relation to the amount of memory used and checking if
in relation to the amount of
Memory The amount of memory in use has exceeded the threshold Reboot by pressing the these thresholds have been exceed while in the standby
W074 0291 Touch the [Close] button memory used and checking
shortage error 1 value. power key on the operation panel. mode.
if these thresholds have
An W-related error is displayed for the first level.
been exceed while in the
* Refer to the S088-0282 error for the second level
standby mode. Display a
W-related error for the first
level and instruct the user
to reboot the unit. Once an
error for the first level has
been displayed, this error is
not displayed a second time
even if the threshold value
is exceeded again. * Refer
to S088 "Memory Shortage
Error" for the second level.
Do one of the following. (1)
Touch the [Change Tray]
button, change to a tray other
than the one for which the
paper feed setting is envelope,

[16-56]
[16-56]
Europe

and touch the [Continue] button


(*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel the *1 It will be possible to
In relation to a paper feed tray for which the paper feed error. [Remarks_] *1 restart the job after the
Print on envelopes is specified. setting is [Envelope], the setting for tri-fold has been When the tray that has been error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher specified. changed to is Tray 1 or Tray 2, However, it is only possible
setting is [Envelope], a function that cannot be used
settings, or other settings that cannot be changing the tray will cancel to manually restart the
Envelope together has been configured. (Functions that cannot be
W014 0301 1 to 2 used in combination are configured. The variation code will indicate where the error has been the error. [Remarks_] *2 job (the job will not be
selection error used together: duplex print, face down straight output, tri-
detected. (2) Touch the [Change Tray] automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
- 1: PMS button, change the paper feed * 2 It will be possible to
output)
- 2 : Engine settings of the tray in use to automatically restart the
other than envelope, and touch job after the error has been
the [Continue] button. released.
* When the tray in use is the
standard paper feed tray, touch
the [Continue] button to cancel
the error. [Remarks_] *1
* When the tray in use is Tray 1
or Tray 2, changing the paper
feed settings will cancel the
error. [Remarks_] *2
(3) Touch the [Stop] button.
(4) Delete the job.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Do one of the following.
CONFIDENTIAL

(1) Touch the [Change


Tray] button, change to a
tray other than the one for
which the paper feed setting
is envelope, and touch the
[Continue] button (*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel
the error. [Remarks_] *1
* When the tray that has *1 It will be possible to
In relation to a paper feed tray for which the paper feed been changed to is Tray 1 or restart the job after the
Print on envelopes is specified. setting is [Envelope], the setting for bi-fold has been Tray 2, changing the tray will error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher specified. cancel the error. [Remarks_] However, it is only possible
setting is [Envelope], a function that cannot be used
settings, or other settings that cannot be *2 to manually restart the
Envelope together has been configured. (Functions that cannot be
W014 0302 1 to 2 used in combination are configured. The variation code will indicate where the error has been (2) Touch the [Change Tray] job (the job will not be
selection error used together: duplex print, face down straight output, tri-
detected. button, change the paper automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
- 1: PMS feed settings of the tray in * 2 It will be possible to
output)
- 2 : Engine use to other than envelope, automatically restart the
and touch the [Continue] job after the error has been
button. released.
* When the tray in use is the
standard paper feed tray,
touch the [Continue] button to
cancel the error. [Remarks_]
*1
* When the tray in use is
Tray 1 or Tray 2, changing
the paper feed settings will
cancel the error. [Remarks_]
*2

[16-57]
[16-57]
Europe

(3) Touch the [Stop] button.


(4) Job is deleted.
Do one of the following.
(1) Touch the [Change Tray]
button, change to a tray other
than the one for which the
paper feed setting is envelope,
and touch the [Continue] button
(*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel the *1 It will be possible to
In relation to a paper feed tray for which the paper feed error. [Remarks_] *1 restart the job after the
Print on envelopes is specified. setting is [Envelope], the setting for Z-fold has been * When the tray that has been error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher specified. changed to is Tray 1 or Tray 2, However, it is only possible
setting is [Envelope], a function that cannot be used
settings, or other settings that cannot be changing the tray will cancel to manually restart the
Envelope together has been configured. (Functions that cannot be
W014 0303 1 to 2 used in combination are configured. The variation code will indicate where the error has been the error. [Remarks_] *2 job (the job will not be
selection error used together: duplex print, face down straight output, tri-
detected. (2) Touch the [Change Tray] automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
- 1: PMS button, change the paper feed * 2 It will be possible to
output)
- 2 : Engine settings of the tray in use to automatically restart the
other than envelope, and touch job after the error has been
the [Continue] button. released.
* When the tray in use is the
standard paper feed tray, touch
the [Continue] button to cancel
the error. [Remarks_] *1
* When the tray in use is Tray 1
or Tray 2, changing the paper
feed settings will cancel the
error. [Remarks_] *2
(3) Touch the [Stop] button.
(4) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Do one of the following.
CONFIDENTIAL

(1) Touch the [Change Tray]


button, change to a tray other
than the one for which the
paper feed setting is envelope,
and touch the [Continue] button
(*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel the *1 It will be possible to
In relation to a paper feed tray for which the paper feed error. [Remarks_] *1 restart the job after the
Print on envelopes is specified. setting is [Envelope], the setting for staple has been * When the tray that has been error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher specified. changed to is Tray 1 or Tray 2, However, it is only possible
setting is [Envelope], a function that cannot be used
settings, or other settings that cannot be changing the tray will cancel to manually restart the
Envelope together has been configured. (Functions that cannot be
W014 0304 1 to 2 used in combination are configured. The variation code will indicate where the error has been the error. [Remarks_] *2 job (the job will not be
selection error used together: duplex print, face down straight output, tri-
detected. (2) Touch the [Change Tray] automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
- 1: PMS button, change the paper feed * 2 It will be possible to
output)
- 2 : Engine settings of the tray in use to automatically restart the
other than envelope, and touch job after the error has been
the [Continue] button. released.
* When the tray in use is the
standard paper feed tray, touch
the [Continue] button to cancel
the error. [Remarks_] *1
* When the tray in use is Tray 1
or Tray 2, changing the paper
feed settings will cancel the
error. [Remarks_] *2
(3) Touch the [Stop] button.
(4) Job is deleted.
Do one of the following.

[16-58]
[16-58]
Europe

(1) Touch the [Change Tray]


button, change to a tray other
than the one for which the
paper feed setting is envelope,
and touch the [Continue] button
(*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel the *1 It will be possible to
In relation to a paper feed tray for which the paper feed error. [Remarks_] *1 restart the job after the
Print on envelopes is specified. setting is [Envelope], the setting for punch has been * When the tray that has been error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher specified. changed to is Tray 1 or Tray 2, However, it is only possible
setting is [Envelope], a function that cannot be used
settings, or other settings that cannot be changing the tray will cancel to manually restart the
Envelope together has been configured. (Functions that cannot be
W014 0305 1 to 2 used in combination are configured. The variation code will indicate where the error has been the error. [Remarks_] *2 job (the job will not be
selection error used together: duplex print, face down straight output, tri-
detected. (2) Touch the [Change Tray] automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
- 1: PMS button, change the paper feed * 2 It will be possible to
output)
- 2 : Engine settings of the tray in use to automatically restart the
other than envelope, and touch job after the error has been
the [Continue] button. released.
* When the tray in use is the
standard paper feed tray, touch
the [Continue] button to cancel
the error. [Remarks_] *1
* When the tray in use is Tray 1
or Tray 2, changing the paper
feed settings will cancel the
error. [Remarks_] *2
(3) Touch the [Stop] button.
(4) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Do one of the following.
CONFIDENTIAL

(1) Touch the [Change Tray]


button, change to a tray other
than the one for which the
paper feed setting is envelope,
and touch the [Continue] button
(*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel the *1 It will be possible to
error. [Remarks_] *1 restart the job after the
Print on envelopes is specified. * When the tray that has been error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher changed to is Tray 1 or Tray 2, However, it is only possible
setting is [Envelope], a function that cannot be used In relation to a paper feed tray for which the paper feed
settings, or other settings that cannot be changing the tray will cancel to manually restart the
Envelope together has been configured. (Functions that cannot be setting is [Envelope], the setting for booklet binding has
W014 0306 used in combination are configured. the error. [Remarks_] *2 job (the job will not be
selection error used together: duplex print, face down straight output, tri- been specified.
(2) Touch the [Change Tray] automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
button, change the paper feed * 2 It will be possible to
output)
settings of the tray in use to automatically restart the
other than envelope, and touch job after the error has been
the [Continue] button. released.
* When the tray in use is the
standard paper feed tray, touch
the [Continue] button to cancel
the error. [Remarks_] *1
* When the tray in use is Tray 1
or Tray 2, changing the paper
feed settings will cancel the
error. [Remarks_] *2
(3) Touch the [Stop] button.
(4) Job is deleted.
Do one of the following.

[16-59]
[16-59]
Europe

(1) Touch the [Change Tray]


button, change to a tray other
than the one for which the
paper feed setting is envelope,
and touch the [Continue] button
(*).
* When the tray that has been
changed to is the standard
paper feed tray, touch the
[Continue] button to cancel the *1 It will be possible to
In relation to a paper feed tray for which the paper feed error. [Remarks_] *1 restart the job after the
Print on envelopes is specified. setting is [Envelope], the setting for a stacking tray has * When the tray that has been error has been released.
In relation to a paper feed tray for which the paper feed
Check whether duplex print, finisher been specified. changed to is Tray 1 or Tray 2, However, it is only possible
setting is [Envelope], a function that cannot be used
settings, or other settings that cannot be changing the tray will cancel to manually restart the
Envelope together has been configured. (Functions that cannot be
W014 0307 1 to 2 used in combination are configured. The variation code will indicate where the error has been the error. [Remarks_] *2 job (the job will not be
selection error used together: duplex print, face down straight output, tri-
detected. (2) Touch the [Change Tray] automatically restarted).
fold, bi-fold, Z-fold, staple, punch, booklet, stacking tray
- 1: PMS button, change the paper feed * 2 It will be possible to
output)
- 2 : Engine settings of the tray in use to automatically restart the
other than envelope, and touch job after the error has been
the [Continue] button. released.
* When the tray in use is the
standard paper feed tray, touch
the [Continue] button to cancel
the error. [Remarks_] *1
* When the tray in use is Tray 1
or Tray 2, changing the paper
feed settings will cancel the
error. [Remarks_] *2
(3) Touch the [Stop] button.
(4) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
This paper size cannot be output to the The paper size is that which cannot be output to the top
CONFIDENTIAL

The output tray configured is the top tray of the current output tray. tray.
P-size error multifunction finisher, the stacking tray, or offset staple Re-staring JOB is not
W050 0309 1 to 2 Check the direction or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
(P-Eject) output tray but the paper size is that which cannot be paper. detected. error.
output to the above trays. - 1: PMS
- 2 : Engine
This paper size cannot be output to the The paper size is that which cannot be output to the
The output tray configured is the top tray of the current output tray. stacking tray.
P-size error multifunction finisher, the stacking tray, or offset staple Re-staring JOB is not
W050 0310 1 to 2 Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
(P-Eject) output tray but the paper size is that which cannot be paper. detected. error.
output to the above trays. - 1: PMS
- 2 : Engine
This paper size cannot be output to the The paper size is that which cannot be output to the FD
The output tray configured is the top tray of the current output tray. offset tray.
P-size error multifunction finisher, the stacking tray, or offset staple Re-staring JOB is not
W050 0311 1 to 2 Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
(P-Eject) output tray but the paper size is that which cannot be paper. detected. error.
output to the above trays. - 1: PMS
- 2 : Engine
This paper size cannot be output with the Print with the staple setting has been instructed with a
current staple/punch selection. paper size for which staple cannot be used.
P-Size Re-staring JOB is not
Staple/punch has been configured but the paper size is
W091 0312 1 to 2 err(Staple/ Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
that for which staple/punch cannot be used. paper. detected. error.
Punch)
- 1: PMS
- 2 : Engine
This paper size cannot be output with the Print with the punch setting has been instructed with a
current staple/punch selection. paper size for which punch cannot be used.
P-Size Re-staring JOB is not
Staple/punch has been configured but the paper size is
W091 0313 1 to 2 err(Staple/ Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
that for which staple/punch cannot be used. paper. detected. error.
Punch)
- 1: PMS

[16-60]
[16-60]
Europe

- 2 : Engine
This paper size cannot be output with the Print with the tri-fold setting has been instructed with a
current paper fold setting. paper size for which tri-fold cannot be used.
Paper size error Paper fold has been configured but the paper size is that Re-staring JOB is not
W054 0314 1 to 2 Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
(Fold) for which paper fold cannot be used. paper. detected. error.
- 1: PMS
- 2 : Engine
This paper size cannot be output with the Print with the bi-fold setting has been instructed with a
current paper fold setting. paper size for which bi-fold cannot be used.
Paper size error Paper fold has been configured but the paper size is that Re-staring JOB is not
W054 0315 1 to 2 Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
(Fold) for which paper fold cannot be used. paper. detected. error.
- 1: PMS
- 2 : Engine
This paper size cannot be output with the Print with the Z-fold setting has been instructed with a
current paper fold setting. paper size for which Z-fold cannot be used.
Paper size error Paper fold has been configured but the paper size is that Re-staring JOB is not
W054 0316 1 to 2 Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
(Fold) for which paper fold cannot be used. paper. detected. error.
- 1: PMS
- 2 : Engine
Print with the booklet binding setting has been instructed
with a paper size for which booklet binding cannot be
This paper size cannot be output with the
used. As this error occurs in a
Paper size error Booklet binding has been configured but the paper size is current booklet setting.
state where there are no
W076 0317 1 to 2 Touch the [Close] button
(B/L) that for which booklet binding cannot be used. The variation code will indicate where the error has been jobs, there is no relation to
Check the orientation or settings of the set
detected. the restarting of jobs.
paper.
- 1: PMS
- 2 : Engine
This paper size cannot be output with Print with the offset output setting has been instructed with
offset output. a paper size for which offset output cannot be used.
P-size err(Offset Offset output has been configured but the paper size is Re-staring JOB is not
W084 0318 1 to 2 Check the orientation or settings of the set The variation code will indicate where the error has been Touch the [Close] button allowed after dissolving the
Eject) that for which offset output cannot be used. paper. detected. error.
- 1: PMS
- 2 : Engine

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The time may not be set properly, or When the PMS battery is empty, the internal clock of the Touch the [Close] button.
CONFIDENTIAL

the battery may be low. PMS will be reset when the power is turned OFF. * For a permanent solution,
PMS Battery The time has not been configured correctly. The battery is
I011 0320 Contact your administrator. After activation, when transitioning to the ready state, the configure the correct time
Empty wearing out.
If recovery has failed, date and time is earlier than the configured time. or replace the battery of the
contact your dealer. Clock/Date: January 1, 2010 PMS.
Check the setting items
related to the external
Information may not be sent to the external system to make sure that
Failed to communicate with the external system.
Ext system Failed to access an external system while the external system properly. they are correct. As this
W140 0400 (Failed to access an external system while the external Touch the [Close] button
comm error 1 system link function was enabled. error occurs in a state where
system link function was enabled.)
Contact your administrator. there are no jobs, there is
no relation to the restarting
of jobs.
The machine license may not be On the side of the external system, the printer is not As this error occurs in a
Ext system On the side of the external system, the printer is not registered to the external system. registered in the list of available devices. state where there are no
W141 0401 Touch the [Close] button
license error registered in the list of available devices. (A license error was notified from the external system.) jobs, there is no relation to
Contact your administrator. the restarting of jobs.
Cannot communicate with the external
system. Re-staring JOB is not
Ext system Communication between the main unit and the external A communication error with the external system has been
W145 0403 Try again. Touch the [Close] button allowed after dissolving the
comm error 2 system failed while operating a job of the external system. detected upon operating a job of the external system.
If recovery has failed, error.
contact your administrator.
Job Name: "corresponding job name"
Do one of the following. (1)
RINC Data Print Print of the simple RINC data of the barcode application This job cannot be executed. Print of the simple RINC data of the barcode application
W570 0500 Touch the [Close] button (2)
Direct has been instructed. Check the data type. has been instructed.
Job is deleted
(The job was deleted.)
System error occurs. 24 V error of the power supply unit. (Detection timing:
Reboot by pressing the when the power supply unit is activated, when a
Power supply DC voltage error. Voltage error of control (HDR) PCB for Turn OFF the printer (Sub
S097 0505 power key on the operation panel. communication error has occurred between PCBs)
error each head. Interlock related voltage error. power key OFF).
If recovery has failed, An overvoltage or a state of low-voltage due to a failure of
contact your dealer. the power supply unit has been detected.

[16-61]
[16-61]
Europe

5 V error of the power supply unit. (Detection timing: when


System Error Occurs.
the power supply unit is activated, when a communication
Reboot by pressing the
Power supply DC voltage error. Voltage error of control (HDR) PCB for error has occurred between PCBs) Turn OFF the printer (Sub
S097 0506 power key on the operation panel.
error each head. Interlock related voltage error. An overvoltage or a state of low-voltage due to a failure power key OFF).
If recovery has failed,
of the heater driving PCB (sub power supply unit) or the
contact your dealer.
head control PCB (HDR PCB) has been detected.

System error occurs. The number of rotations for the fan of the PMS PCB has
Reboot by pressing the not been reached. (Detection timing: always (1 time/sec))
Turn OFF the printer (Sub
S600 0511 PMS PCB error Hardware error of PMS PCB occurs. power key on the operation panel. The number of rotations of the fan does not reach
power key OFF).
If recovery has failed, the prescribed number due to a failure of the fan or a
contact your dealer. detached connector, etc.
The PCIe socket of the PMS PCB has not been fully
System error occurs. inserted. (Detection timing: when the power supply unit
Reboot by pressing the is activated, when a communication error has occurred
Turn OFF the printer (Sub
S600 0512 PMS PCB error Hardware error of PMS PCB power key on the operation panel. between PCBs)
power key OFF).
If recovery has failed, The number of rotations of the fan does not reach
contact your dealer. the prescribed number due to a failure of the fan or a
detached connector, etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
System error occurs. FPGA configuration of the engine control PCB has not
CONFIDENTIAL

Reboot by pressing the been completed. (Detection timing: when the power supply
Engine control Turn OFF the printer (Sub
S601 0521 Hardware error of engine control PCB power key on the operation panel. unit is activated)
PCB error power key OFF).
If recovery has failed, The FPGA configuration had not been completed due to a
contact your dealer. failure of the ROM or FOGA, or due to broken ROM data.
System error occurs. The I/F wire with the recording data generation PCB
Reboot by pressing the (IP PCB) of the engine control PCB is not connected.
Engine control Turn OFF the printer (Sub
S601 0522 Hardware error of engine control PCB power key on the operation panel. (Detection timing: when the power supply unit is activated,
PCB error power key OFF).
If recovery has failed, when a communication error has occurred between PCBs)
contact your dealer. Detached connector of the engine control PCB.
The I/F wire with the head control PCB (HDR PCB) of
System error occurs.
the engine control PCB is not connected. (Detection
Reboot by pressing the
Engine control timing: when the power supply unit is activated, when a Turn OFF the printer (Sub
S601 0523 Hardware error of engine control PCB power key on the operation panel.
PCB error communication error has occurred between PCBs) power key OFF).
If recovery has failed,
Detached connector of the wire for the engine control PCB
contact your dealer.
or relay unit (between the head control PCB (HDR PCB)).
Error with the number of connected head control PCBs
System error occurs.
(HDR PCBs). (Detection timing: when the power supply
Reboot by pressing the
Engine control unit is activated, when a communication error has Turn OFF the printer (Sub
S601 0524 Hardware error of engine control PCB power key on the operation panel.
PCB error occurred between PCBs) power key OFF).
If recovery has failed,
Detached connector of the cascade unit for the engine
contact your dealer.
control PCB or head control (HDR) PCB.
System error occurs. 24 V input error of the engine control PCB. (Detection
Reboot by pressing the timing: when the power supply unit is activated)
Engine control Turn OFF the printer (Sub
S601 0525 Hardware error of engine control PCB power key on the operation panel. The 24 V current is not input to the engine control PCB
PCB error power key OFF).
If recovery has failed, due to a detached connector of the power supply unit and
contact your dealer. engine control PCB or a failure of the power supply unit.
System error occurs. 35 V input error of the engine control PCB. (Detection
Reboot by pressing the timing: when the power supply unit is activated)
Engine control Turn OFF the printer (Sub
S601 0526 Hardware error of engine control PCB power key on the operation panel. The 35 V current is not input to the engine control PCB
PCB error power key OFF).
If recovery has failed, due to a detached connector of the power supply unit and

[16-62]
[16-62]
Europe

contact your dealer. engine control PCB or a failure of the power supply unit.
System error occurs.
Reboot by pressing the
Engine control Blown fuse of the engine control PCB. (Detection timing: Turn OFF the printer (Sub
S601 0527 Hardware error of engine control PCB power key on the operation panel.
PCB error when the power supply unit is activated) power key OFF).
If recovery has failed,
contact your dealer.
Recording data generation PCB (IP PCB) power supply
System error occurs.
unit (VCCINT 1.0 V) error. (Detection timing: when the
Reboot by pressing the
power supply unit is activated, when a communication Turn OFF the printer (Sub
S602 0531 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
error has occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the regulator has been triggered
contact your dealer.
due to a failure of the regulator or a short circuit, etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Recording data generation PCB (IP PCB) power supply
CONFIDENTIAL

System Error Occurs.


unit (VCCAUX 1.8 V) error. (Detection timing: when the
Reboot by pressing the
power supply unit is activated, when a communication Turn OFF the printer (Sub
S602 0532 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
error has occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the regulator has been triggered
contact your dealer.
due to a failure of the regulator or a short circuit, etc.
Recording data generation PCB (IP PCB) power supply
System Error Occurs.
unit (AVCC 1.0 V) error. (Detection timing: when the
Reboot by pressing the
power supply unit is activated, when a communication Turn OFF the printer (Sub
S602 0533 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
error has occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the regulator has been triggered
contact your dealer.
due to a failure of the regulator or a short circuit, etc.
Recording data generation PCB (IP PCB) power supply
System Error Occurs.
unit (AVTT 1.8 V) error. (Detection timing: when the power
Reboot by pressing the
supply unit is activated, when a communication error has Turn OFF the printer (Sub
S602 0534 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the regulator has been triggered
contact your dealer.
due to a failure of the regulator or a short circuit, etc.
Recording data generation PCB (IP PCB) power supply
System Error Occurs.
unit (VCCO 1.35 V) error. (Detection timing: when the
Reboot by pressing the
power supply unit is activated, when a communication Turn OFF the printer (Sub
S602 0535 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
error has occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the regulator has been triggered
contact your dealer.
due to a failure of the regulator or a short circuit, etc.
Recording data generation PCB (IP PCB) power supply
System Error Occurs.
unit (VCCO 3.3 V) error. (Detection timing: when the
Reboot by pressing the
power supply unit is activated, when a communication Turn OFF the printer (Sub
S602 0536 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
error has occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the high-side switch has been
contact your dealer.
triggered due to a short circuit, etc.
System Error Occurs. FPGA configuration of the recording data generation PCB

[16-63]
[16-63]
Europe

Reboot by pressing the (IP PCB) has not been completed. (Detection timing: when
Turn OFF the printer (Sub
S602 0537 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel. the power supply unit is activated)
power key OFF).
If recovery has failed, The FPGA configuration had not been completed due to a
contact your dealer. failure of the ROM or FOGA, or due to broken ROM data.
The I/F wire with the engine control PCB of the recording
System Error Occurs.
data generation PCB (IP PCB) is not connected. (Detection
Reboot by pressing the
timing: when the power supply unit is activated, when a Turn OFF the printer (Sub
S602 0538 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
communication error has occurred between PCBs) power key OFF).
If recovery has failed,
'Detached connector of the recording data generation PCB
contact your dealer.
(IP PCB).
The I/F wire with head control PCB (HDR PCB) 1 0 of the
System Error Occurs.
recording data generation PCB (IP PCB) is not connected.
Reboot by pressing the
(Detection timing: when the power supply unit is activated, Turn OFF the printer (Sub
S602 0539 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
when a communication error has occurred between PCBs) power key OFF).
If recovery has failed,
'Detached connector of the recording data generation PCB
contact your dealer.
(IP PCB).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The I/F wire with head control PCB (HDR PCB) 2 1 of the
CONFIDENTIAL

System Error Occurs.


recording data generation PCB (IP PCB) is not connected.
Reboot by pressing the
(Detection timing: when the power supply unit is activated, Turn OFF the printer (Sub
S602 0540 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
when a communication error has occurred between PCBs) power key OFF).
If recovery has failed,
'Detached connector of the recording data generation PCB
contact your dealer.
(IP PCB).
Incorrect cable connection between head control PCB
System Error Occurs.
(HDR PCB) 1 0 and the recording data generation PCB
Reboot by pressing the
(IP PCB). (Detection timing: when the power supply unit is Turn OFF the printer (Sub
S602 0542 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
activated) power key OFF).
If recovery has failed,
The recording data generation PCB (IP PCB) port and the
contact your dealer.
head control (HDR) PCB ID is a mismatch.
Incorrect cable connection between head control PCB
System Error Occurs.
(HDR PCB) 2 1 and the recording data generation PCB
Reboot by pressing the
(IP PCB). (Detection timing: when the power supply unit is Turn OFF the printer (Sub
S602 0543 IP PCB error Hardware error of the recording data generation (IP) PCB power key on the operation panel.
activated) power key OFF).
If recovery has failed,
The recording data generation PCB (IP PCB) port and the
contact your dealer.
head control (HDR) PCB ID is a mismatch.
Error with the FPGA power supply unit (1.1 V/2.5 V) of the
System Error Occurs.
head control PCB (HDR PCB). (Detection timing: when
Reboot by pressing the
Head Drive PCB the power supply unit is activated, when a communication Turn OFF the printer (Sub
S603 0551 Head control (HDR) PCB hardware error power key on the operation panel.
error error has occurred between PCBs) power key OFF).
If recovery has failed,
The protection circuit of the regulator has been triggered
contact your dealer.
due to a failure of the regulator or a short circuit, etc.
System Error Occurs. FPGA configuration of the head control PCB (HDR PCB)
Reboot by pressing the has not been completed. (Detection timing: when the
Head Drive PCB Turn OFF the printer (Sub
S603 0552 Head control (HDR) PCB hardware error power key on the operation panel. power supply unit is activated)
error power key OFF).
If recovery has failed, The FPGA configuration had not been completed due to a
contact your dealer. failure of the ROM or FOGA, or due to broken ROM data.
System Error Occurs. The I/F wire with the engine control PCB of the head
Reboot by pressing the control PCB (HDR PCB) is not connected. (Detection

[16-64]
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Head Drive PCB Turn OFF the printer (Sub


S603 0553 Head control (HDR) PCB hardware error power key on the operation panel. timing: when the power supply unit is activated, when a
error power key OFF).
If recovery has failed, communication error has occurred between PCBs)
contact your dealer. Detached connector of the head control PCB (HDR PCB).
The I/F wire with the head control PCB (HDR PCB)
System Error Occurs. and the rear stage head control PCB (HDR PCB) is not
Reboot by pressing the connected. (Detection timing: when the power supply unit
Head Drive PCB Turn OFF the printer (Sub
S603 0554 Head control (HDR) PCB hardware error power key on the operation panel. is activated, when a communication error has occurred
error power key OFF).
If recovery has failed, between PCBs)
contact your dealer. Detached connector of the head control PCB (HDR PCB)
or the rear stage head control PCB (HDR PCB).
Head control PCB (HDR PCB) 1 side I/F not connected
error.

Variation code:
- 1: The I/F wire with the recording data generation PCB
(IP PCB) is not connected. Detached connector of the
System Error Occurs.
head control PCB (HDR PCB) (Detection timing: when
Reboot by pressing the
the power supply unit is activated, when a communication
Engine-HDR Communication error of the engine control PCB and the power key on the operation panel. Turn OFF the printer (Sub
S613 0555 1 to 3 error has occurred between PCBs)
COM error head control (HDR) PCB If recovery has failed, power key OFF).
- 2: The LAN cable of the I/F with the recording data
contact your dealer.
generation PCB (IP PCB) is not connected. Signals from
the recording data generation PCB (IP PCB) cannot be
detected (Detection timing: when a communication error
has occurred between PCBs)
- 3: The engine PCB direction connection cable that
is supposed to be connected to the HDR PCB is not
connected

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Head control PCB (HDR PCB) 2 side I/F not connected
CONFIDENTIAL

error.
The I/F with the recording data generation PCB (IP PCB)
of the head control PCB (HDR PCB) is not connected.

Variation code:
System Error Occurs.
- 1: The I/F wire is not connected (Detection timing: when
Reboot by pressing the
the power supply unit is activated, when a communication
Engine-HDR Communication error of the engine control PCB and the power key on the operation panel. Turn OFF the printer (Sub
S613 0556 1 to 3 error has occurred between PCBs). Detached connector
COM error head control (HDR) PCB If recovery has failed, power key OFF).
of the head control PCB (HDR PCB)
contact your dealer.
- 2: The LAN cable of the I/F is not connected (Detection
timing: when a communication error has occurred between
PCBs). Signals from the recording data generation PCB (IP
PCB) cannot be detected
- 3: The engine PCB direction connection cable that
is supposed to be connected to the HDR PCB is not
connected
Head control PCB (HDR PCB) 1 communication error.
(Head control PCB connecting with the engine control
PCB. Head control PCBs are labeled 1 and 2 in order from
that which is closer to the engine PCB.)
(K/C with 4C units)

Variation code:
- 1: A communication error between the head control PCB
(HDR PCB) and the recording data generation PCB (IP
PCB) has been detected
- 2: Communication loopback value error between the
recording data generation PCB (IP PCB) and the head
control PCB (HDR PCB)
- 3: An access error has been detected with the head
control PCB (HDR PCB) expansion IO

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System Error Occurs. - 4: An access error from the engine PCB has been
Reboot by pressing the detected
Engine-HDR Communication error of the engine control PCB and the power key on the operation panel. - 5: An error command from the engine PCB has been Turn OFF the printer (Sub
S613 0580 1 to 9
COM error head control (HDR) PCB If recovery has failed, detected power key OFF).
contact your dealer. - 6: A transmission error to the head control PCB (HDR
PCB) has been detected
- 7: A transmission time-out error to the head control PCB
(HDR PCB) has been detected
- 8: A transmission lock error to the head control PCB (HDR
PCB) has been detected
- 9: A transmission error (others) to the head control PCB
(HDR PCB) has been detected
- 10: A reception error from the head control PCB (HDR
PCB) has been detected
- 11: A reception time-out error from the head control PCB
(HDR PCB) has been detected
- 12: A reception lock error from the head control PCB
(HDR PCB) has been detected
- 13: A reception error (others) from the head control PCB
(HDR PCB) has been detected

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Head control PCB (HDR PCB) 2 communication error.
CONFIDENTIAL

(Head control PCB connecting with the head control PCB


1. Head control PCBs are labeled 1 and 2 in order from
that which is closer to the engine PCB.)
(PCBs of the M/Y or the R/Y of 4C units. None with 2C
units and 1C units.)

Variation code:
- 1: A communication error between the head control PCB
(HDR PCB) and the recording data generation PCB (IP
PCB) has been detected
- 2: Communication loopback value error between the
recording data generation PCB (IP PCB) and the head
control PCB (HDR PCB)
- 3: An access error has been detected with the head
System Error Occurs. control PCB (HDR PCB) expansion IO
Reboot by pressing the - 4: An access error from the engine PCB has been
Engine-HDR Communication error of the engine control PCB and the power key on the operation panel. detected Turn OFF the printer (Sub
S613 0581 1 to 9
COM error head control (HDR) PCB If recovery has failed, - 5: An error command from the engine PCB has been power key OFF).
contact your dealer. detected
- 6: A transmission error to the head control PCB (HDR
PCB) has been detected
- 7: A transmission time-out error to the head control PCB
(HDR PCB) has been detected
- 8: A transmission lock error to the head control PCB (HDR
PCB) has been detected
- 9: A transmission error (others) to the head control PCB
(HDR PCB) has been detected
- 10: A reception error from the head control PCB (HDR
PCB) has been detected
- 11: A reception time-out error from the head control PCB
(HDR PCB) has been detected
- 12: A reception lock error from the head control PCB

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(HDR PCB) has been detected


- 13: A reception error (others) from the head control PCB
(HDR PCB) has been detected
Incorrect recording data generation PCB (IP PCB)
A different type of recording data generation PCB (IP
PCB) is connected.
System Error Occurs.
Variation code:
Reboot by pressing the
- 1: The type of recording data generation PCB differs.
power key on the operation panel. Turn OFF the printer (Sub
S602 0591 1 to 3 IP PCB error Hardware error of the recording data generation (IP) PCB - 2: An error has been detected with the combination of
If recovery has failed, power key OFF).
the engine PCB and the recording data generation PCB
contact your dealer.
upon activation.
- 3: An error has been detected with the combination
of the model settings and the configuration data of the
recording data generation PCB upon activation. Inclusive
of cases when the configuration data is golden only.
Recording data generation PCB (IP PCB) communication
error (communication with the engine PCB)

System Error Occurs. Variation code:


Reboot by pressing the - 1: The recording data generation (IP PCB) does not
power key on the operation panel. become ready and a time-out occurs Turn OFF the printer (Sub
S602 0592 1 to 4 IP PCB error Hardware error of the recording data generation (IP) PCB
If recovery has failed, - 2: An error has occurred with transmission to the power key OFF).
contact your dealer. recording data generation PCB
- 3: An error has occurred with reception from the
recording data generation PCB
- 4: An error has occurred with interruption from the
recording data generation PCB

ComColor FW Series Revision 1.0


16. Panel Messages
5. Error Point 1000 Through 1999 (Engine Related)
CONFIDENTIAL

Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name

When the paper try selection was other than "Auto" (manual
specification) and paper feed was started from the standard
paper feed tray, the unit entered one of the following states. Do one of the following.
- There is no paper in the standard paper feed tray. (1) Place paper in the The print operation will not
- There is no paper in the standard paper feed tray that is of standard paper feed tray start. Otherwise, the print
a size compatible with the specified finisher function. (the paper that is loaded operation will stop. * 1 It will
Set paper in the standard tray. * Error applicable to the current job. This error does not can be of any size) and be possible to restart the
"Paper size of job" ("Paper type of job") occur in the idle state. touch the [Continue] button. job after the error has been
Paper corresponding to the paper setting of the job does * When the paper size of the job is a [Remarks_] *1 released. However, it is only
No paper
W004 1000 1 to 2 not exist on the standard paper feed tray. custom sized paper, instead of "custom The variation code will indicate where the error has been (2) Touch the [Change possible to manually restart
loaded (P.F.T)
sized paper", the user specified paper detected. Tray] button and change the job (the job will not be
size of "xxx mm x yyy mm" is displayed - 1: When configured with a manual specification, either the paper feed tray to a tray automatically restarted).
for the "paper size of job". "xxx" and "yyy" there is no paper in the standard paper feed tray when other than the standard * 2 It will be possible to
represent numbers. starting to print, or there is no paper in the standard paper paper feed tray. [Remarks_] automatically restart the
feed tray that is of a size compatible with the specified *2 job after the error has been
finisher function (detected by the PMS). (3) Touch the [Stop] button. released.
- 2: When configured with a manual specification, there is (4) Job is deleted.
no paper in the standard paper feed tray when starting to
feed paper (detected by the engine).
When the paper try selection was other than "Auto"
Do one of the following.
(manual specification) and paper feed was started from
(1) Place paper in Tray 1
Tray 1, the unit entered one of the following states.
(the paper that is loaded can The print operation will not
- There is no paper in Tray 1.
be of any size). [Remarks_]
- There is no paper in tray 1 that is of a size compatible start. Otherwise, the print
*1
Set paper in feed tray 1. with the specified finisher function. operation will stop. * 1 It will
(2) Touch the [Change
"Paper size of job" ("Paper type of job") * Error applicable to the current job. This error does not be possible to automatically
Tray] button and change the
Paper corresponding to the paper setting of the job does * When the paper size of the job is a occur in the idle state. restart the job after the error
paper feed tray to Tray 2.
No paper has been released. * 2 It will
W005 1001 1 to 2 not exist on Tray 1. custom sized paper, instead of "custom [Remarks_] *1
loaded (tray 1) The variation code will indicate where the error has been be possible to restart the
sized paper", the user specified paper (3) Touch the [Change Tray]
detected. job after the error has been

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size of "xxx mm x yyy mm" is displayed button, change the paper


- 1: When configured with a manual specification, either released. However, it is only
for the "paper size of job". "xxx" and "yyy" feed tray to the standard
there is no paper in Tray 1 when starting to print, or there possible to manually restart
represent numbers. paper feed tray, and touch
is no paper in Tray 1 that is of a size compatible with the the job (the job will not be
the [Continue] button.
specified finisher function (detected by the PMS). automatically restarted).
[Remarks_] *2
- 2: When configured with a manual specification, there is
(4) Touch the [Stop] button.
no paper in Tray 1 when starting to feed paper (detected
(5) Job is deleted.
by the engine).
When the paper try selection was other than "Auto"
Do one of the following.
(manual specification) and paper feed was started from
(2) Place paper in Tray 2
Tray 2, the unit entered one of the following states. The print operation will not
(the paper that is loaded can
- There is no paper in Tray 2.
be of any size). [Remarks_] start. Otherwise, the print
- There is no paper in tray 2 that is of a size compatible
*1 operation will stop. * 1 It will
Load Tray 2 with paper. with the specified finisher function.
(1) Touch the [Change be possible to automatically
"Paper size of job" ("Paper type of job") * Error applicable to the current job. This error does not
Tray] button and change the restart the job after the error
Paper corresponding to the paper setting of the job does * When the paper size of the job is a occur in the idle state.
paper feed tray to Tray 1. has been released. * 2 It will
No paper
W006 1002 1 to 2 not exist on Tray 2. custom sized paper, instead of "custom [Remarks_] *1 be possible to restart the
loaded (tray 2) The variation code will indicate where the error has been
sized paper", the user specified paper (3) Touch the [Change Tray] job after the error has been
detected.
size of "xxx mm x yyy mm" is displayed button, change the paper released. However, it is only
- 1: When configured with a manual specification, either
for the "paper size of job". "xxx" and "yyy" feed tray to the standard possible to manually restart
there is no paper in Tray 2 when starting to print, or there
represent numbers. paper feed tray, and touch the job (the job will not be
is no paper in Tray 2 that is of a size compatible with the
the [Continue] button. automatically restarted).
specified finisher function (detected by the PMS).
[Remarks_] *2
- 2: When configured with a manual specification, there is
(4) Touch the [Stop] button.
no paper in Tray 2 when starting to feed paper (detected
(5) Job is deleted.
by the engine).
A mixed paper size with Z-folding which does not satisfy
all of the conditions listed below.
- The paper size is a combination of A4-Landscape & A3,
B5-Landscape & B4, or Letter-Landscape & Ledger The print operation will not
Job Name: "corresponding job name"
The setting is that which does not allow a mixed paper - Paper feed tray [Auto] Do one of the following. start. Otherwise, the print
Unsupport A paper size that cannot be output with the
W045 1004 1 to 2 size with Z-folding. - Z-folding (1) Touch the [Close] button. operation will stop. Re-
P-size combo Z-folding setting is included.
- Mixed sizes ON (2) Job is deleted. staring JOB is not allowed
after dissolving the error.
Check the print data. The variation code indicates where the error was detected.
(The job was deleted.) - 1: PMS
- 2 : Engine

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

When using auto tray selection, there is no applicable


paper in any of the trays Do one of the following.
(1) Load paper onto the
When starting or restarting a job for which paper feed tray empty tray subject to auto
selection is "Auto", one of the following conditions was tray. (The paper that is
satisfied during the print operation. loaded can be of any size)
Set paper. - In a case where the paper type specified by the job is (2) Touch the [Change
other than "OFF", paper that matches the paper size and Tray] button and change The print operation will
"Paper size of job" ("Paper type of job") paper type specified by the job does not exist on the tray the paper feed tray to a tray not start. It will be possible
subject to auto tray selection. other than auto. to restart the job after the
Paper corresponding to the paper setting of the job does
Specified paper * When the paper size of the job is a - In a case where the paper type specified by the job is (3) Touch the [Change error has been released.
W002 1005 1 to 2 not exist.
not load custom sized paper, instead of "custom "OFF", paper that matches the paper size specified by Tray] button and newly However, it is only possible
sized paper", the user specified paper the job does not exist on the tray subject to auto tray add the tray for which the to manually restart the
size of "xxx mm x yyy mm" is displayed selection. corresponding paper type job (the job will not be
for the "paper size of job". "xxx" and "yyy" has been configured to the automatically restarted).
represent numbers. * Error applicable to the current job. This error does not trays subject to auto tray
occur in the idle state. selection.
(4) Touch the [Continue]
The variation code will indicate where the error has been button.
detected. (5) Touch the [Stop] button.
- 1: PMS (6) Job is deleted.
- 2 : Engine
Job Name: "corresponding job name" When starting or restarting a job, during the print
This paper size cannot be output to the operation, the specified output paper size cannot be
specified tray. processed with the specified output tray. The print operation will not
The paper size specified by the job cannot be output to Do one of the following. (1)
Specified P-size start. Re-staring JOB is not
W018 1006 1 to 2 the output tray specified by the job. Touch the [Close] button (2)
not use Change the output tray or paper size. The variation code will indicate where the error has been allowed after dissolving the
Job is deleted
detected. error.
(The job was deleted.) - 1: PMS
- 2 : Engine
Internal paper feed tray 1 is released.
Tray 1 not (The internal paper feed tray 1 set SW is OFF.)

[16-68]
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Z009 1007 Close Tray 1


loaded Tray 1 is open. (Other than when clearing a jam.) * Other than when clearing a jam (Z025-1250 will occur
Close Tray 1.
when clearing a jam)
Internal paper feed tray 2 is released.
Tray 2 not (The internal paper feed tray 2 set SW is OFF.) Close Tray 2
Z010 1008 Tray 2 is open. (Other than when clearing a jam.)
loaded * Other than when clearing a jam (Z026-1251 will occur
Close Tray 2.
when clearing a jam)
- There is no paper in any of the paper feed trays
The print operation will not
- In cases when the tray specification is (manual Load at least one of the
start. Otherwise, the print
No paper There is no paper in any of the paper feed trays. Set paper. specification), there is no paper in any of the trays when paper feed trays with paper.
W003 1011 operation will stop. Re-
loaded (all T.) starting paper feed (The paper that is loaded
staring JOB is not allowed
* Detected by the PMS while in the idle state when starting can be of any size)
after dissolving the error.
to print.
When starting or restarting a job for which the insertion of Do one of the following.
a slip sheet is configured, during the print operation, there (1) In cases when the slip
The print operation will not
is no paper in the slip sheet tray sheet tray is the standard
start. Otherwise, the print
paper feed tray, place paper
operation will stop. * 1 It will
* The no slip sheet error is not to occur in cases when in the standard paper feed
be possible to restart the
the slip sheet tray has run out of paper after the sheet of tray (the paper that is loaded
Set slip sheets in the following tray. job after the error has been
paper for the slip sheet to insert at the end of the job is can be of any size) and
There is no paper in the slip sheet tray when feeding released. However, it is only
No slip sheet fed. touch the [Continue] button.
W008 1012 1 to 2 paper for slip sheets. possible to manually restart
loaded However, if the slip sheet tray becoming empty will create [Remarks_] *1 (2) In cases
Specified tray: "specified tray" the job (the job will not be
a situation where all trays are empty, a no paper error for when the slip sheet tray is
automatically restarted).
all trays is to be generated. Tray 1 or tray 2, place paper
* 2 It will be possible to
in Tray 1 and Tray 2 (the
automatically restart the
The variation code will indicate where the error has been paper that is loaded can be
job after the error has been
detected. of any size). [Remarks_] *2
released.
- 1: When starting to print (detected by the PMS) (3) Touch the [Stop] button.
- 2: When starting to feed paper (detected by the engine) (4) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

When starting or restarting a job for which the insertion Do one of the following.
Set cover sheets in the following tray. of a front cover is configured, during the print operation, (1) In cases when the cover
there is no paper in the front cover tray tray is the standard paper The print operation will not
feed tray, place paper in the start. Otherwise, the print
"Front Cover:" "specified tray" * The no cover error is not to occur in cases when the front standard paper feed tray operation will stop. * 1 It will
"Paper size of job" cover tray has run out of paper after the sheet of paper for (the paper that is loaded be possible to restart the
There is no paper in the front cover tray when feeding the front cover to insert at the end of the job is fed. can be of any size) and job after the error has been
paper for the front cover. * Display the following for "Front Cover:". However, if the front cover tray becoming empty will create touch the [Continue] button. released. However, it is only
No cover paper There is no paper in the back cover tray when feeding When W009-1013 has occurred, "Front a situation where all trays are empty, a no paper error for [Remarks_] *1 possible to manually restart
W009 1013 1 to 2
loaded paper for the back cover. Cover:" [TextID] ERS-W009_4xx all trays is to be generated. (2) In cases when the cover the job (the job will not be
When W009-1014 has occurred, "Back tray is Tray 1 or tray 2, place automatically restarted).
Cover:" [TextID] ERS-W009_5xx The variation code will indicate where the error has been paper in Tray 1 and Tray 2 * 2 It will be possible to
* When the paper size of the job is a detected. (the paper that is loaded can automatically restart the
custom sized paper, instead of "custom - 1: When starting to print, there is no paper for the front be of any size). [Remarks_] job after the error has been
sized paper", the user specified paper cover in the front cover tray (detected by the PMS). *2 released.
size of "xxx mm x yyy mm" is displayed - 2: When starting to feed paper from the front cover tray, (3) Touch the [Stop] button.
for the "paper size of job". "xxx" and "yyy" there is no paper for the front cover (detected by the (4) Job is deleted.
represent numbers. engine).
When starting or restarting a job for which the insertion
of a back cover is configured, during the print operation, Do one of the following.
Set cover sheets in the following tray.
there is no paper in the back cover tray (1) In cases when the cover
tray is the standard paper The print operation will not
* The no cover error is not to occur in cases when the feed tray, place paper in the start. Otherwise, the print
"Front Cover:" "specified tray"
back cover tray has run out of paper after the sheet of standard paper feed tray operation will stop. * 1 It will
"Paper size of job"
paper for the back cover to insert at the end of the job is (the paper that is loaded be possible to restart the
There is no paper in the front cover tray when feeding
fed. can be of any size) and job after the error has been
paper for the front cover. * Display the following for "Front Cover:".
However, if the back cover tray becoming empty will touch the [Continue] button. released. However, it is only
No cover paper There is no paper in the back cover tray when feeding When W009-1013 has occurred, "Front
W009 1014 1 to 2 create a situation where all trays are empty, a no paper [Remarks_] *1 possible to manually restart
loaded paper for the back cover. Cover:" [TextID] ERS-W009_4xx
error for all trays is to be generated. (2) In cases when the cover the job (the job will not be
When W009-1014 has occurred, "Back
tray is Tray 1 or tray 2, place automatically restarted).
Cover:" [TextID] ERS-W009_5xx
The variation code will indicate where the error has been paper in Tray 1 and Tray 2 * 2 It will be possible to
* When the paper size of the job is a
detected. (the paper that is loaded can automatically restart the
custom sized paper, instead of "custom

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- 1: When starting to print, there is no paper for the back be of any size). [Remarks_] job after the error has been
sized paper", the user specified paper
cover in the back cover tray (detected by the PMS). *2 released.
size of "xxx mm x yyy mm" is displayed
- 2: When starting to feed paper from the back cover tray, (3) Touch the [Stop] button.
for the "paper size of job". "xxx" and "yyy"
there is no paper for the back cover (detected by the (4) Job is deleted.
represent numbers.
engine).
Do one of the following. (1)
In cases when the slip sheet
The print operation will not
tray is the standard paper
start. * 1 It will be possible
When starting or restarting a job for which the insertion feed tray, place paper of the
to restart the job after the
of a slip sheet is configured, paper of a size that can be correct size in the standard
error has been released.
output to the specified output tray does not exist in the slip paper feed tray and touch
In relation to an output tray specified by a job for which the However, it is only possible
sheet tray. the [Continue] button.
Spec P. not in insertion of a slip sheet is configured, paper of a size that Set slip sheets in the following tray. to manually restart the
W043 1015 1 to 2 [Remarks_] *1
slip tray can be fed does not exist in the slip sheet tray. job (the job will not be
The variation code will indicate where the error has been (2) In cases when the slip
automatically restarted).
detected. sheet tray is Tray 1 or tray
Specified tray: "specified tray" * 2 It will be possible to
- 1: When starting to print (detected by the PMS) 2, place paper of the correct
automatically restart the
- 2: When starting to feed paper (detected by the engine) size in Tray 1 or Tray 2.
job after the error has been
[Remarks_] *2
released.
(3) Touch the [Stop] button.
(4) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Paper size suitable for the cover is not set.


Set the same paper as the body to the Do one of the following.
When starting or restarting a job for which the insertion
following tray. (1) In cases when the front The print operation will not
of a front cover is configured, paper of a size that is the
cover tray is the standard start. * 1 It will be possible
same as the paper of the same set (*) does not exist in the
paper feed tray, place paper to restart the job after the
front cover tray.
"Front Cover:" "specified tray" of the correct size in the error has been released.
* The size after Z-folding when Z-folding is enabled
Paper for the front cover that is of the same size as the "Paper size of job" standard paper feed tray However, it is only possible
job does not exist in the front cover tray. and touch the [Continue] to manually restart the
Spec P. not in The variation code will indicate where the error has been
W044 1016 1 to 2 Paper for the back cover that is of the same size as the * Display the following for "Front Cover:". button. job (the job will not be
cvr tray detected.
job does not exist in the back cover tray. When W044-1016 has occurred, "Front (2) In cases when the front automatically restarted).
- 1: When starting to print, there is no paper of the correct
Cover:" [TextID_] ERS-W009_4xx cover tray is Tray 1 or tray * 2 It will be possible to
size for the front cover in the front cover tray (detected by
When W044-1017 has occurred, "Back 2, place paper of the correct automatically restart the
the PMS)
Cover:" [TextID_] ERS-W009_5xx size in Tray 1 or Tray 2. job after the error has been
- 2: When starting to feed paper from the front cover tray,
* When the paper size of the job is a (3) Touch the [Stop] button. released.
there is no paper of the correct size for the front cover
custom sized paper, instead of "custom (4) Job is deleted.
(detected by the engine)
sized paper", the user specified paper
size of "xxx mm x yyy mm" is displayed
for the "paper size of job". "xxx" and "yyy"
represent numbers.
Paper size suitable for the cover is not set.
Set the same paper as the body to the
following tray. When starting or restarting a job for which the insertion Do one of the following.
of a back cover is configured, paper of a size that is the (1) In cases when the front The print operation will not
same as the paper of the same set (*) does not exist in the cover tray is the standard start. * 1 It will be possible
"Front Cover:" "specified tray" back cover tray. paper feed tray, place paper to restart the job after the
"Paper size of job" * The size after Z-folding when Z-folding is enabled of the correct size in the error has been released.
Paper for the front cover that is of the same size as the standard paper feed tray However, it is only possible
job does not exist in the front cover tray. * Display the following for "Front Cover:". * The variation code will indicate where the error has been and touch the [Continue] to manually restart the
Spec P. not in
W044 1017 1 to 2 Paper for the back cover that is of the same size as the When W044-1016 has occurred, "Front detected. button. (2) In cases when job (the job will not be
cvr tray
job does not exist in the back cover tray. Cover:" [TextID_] ERS-W009_4xx - 1: When starting to print, there is no paper of the correct the front cover tray is Tray automatically restarted).

[16-70]
[16-70]
Europe

When W044-1017 has occurred, "Back size for the back cover in the back cover tray (detected by 1 or tray 2, place paper of * 2 It will be possible to
Cover:" [TextID_] ERS-W009_5xx the PMS) the correct size in Tray 1 or automatically restart the
* When the paper size of the job is a - 2: When starting to feed paper from the back cover tray, Tray 2. (3) Touch the [Stop] job after the error has been
custom sized paper, instead of "non- there is no paper of the correct size for the back cover button. released.
standard", the user specified paper size (detected by the engine) (4) Job is deleted.
of "xxx mm x yyy mm" is displayed for
the "paper size of job". "xxx" and "yyy"
represent numbers.
Do one of the following.
(1) Touch the [Paper
Selection] button, manually
specify the standard
paper feed tray, and touch
the [Continue] button.
The print operation will not
[Remarks_] *1
start. * 1 It will be possible
(2) Touch the [Paper
When starting or restarting a job for which the paper tray to restart the job after the
Selection] button and
is "Auto", "Auto tray selection target setting" is [OFF] for all error has been released.
manually specify Tray 1 or
trays. However, it is only possible
Tray 2. [Remarks_] *2
No tray for auto When the paper feed tray selection is "Auto", "Auto tray Auto tray selection is not available. to manually restart the
W046 1018 1 to 2 (3) Add the standard paper
eject selection (auto selection) target setting" is [OFF] for all Select a paper tray, * The variation code will indicate where the error has been job (the job will not be
feed tray to the trays subject
trays. press the start key. detected. automatically restarted).
to auto tray selection
- 1: When starting to print (detected by the PMS) * 2 It will be possible to
(auto selection) and touch
- 2: When starting to feed paper (detected by the engine) automatically restart the
the [Continue] button.
job after the error has been
[Remarks_] *1
released.
(4) Add Tray 1 or Tray 2 to
the trays subject to auto tray
selection (auto selection).
[Remarks_] *2
(5) Touch the [Stop] button.
(6) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Display a confirmation screen in cases when the model is


not equipped with the front tray and the size of the output
image does not match the paper size and paper type.
The timing for the display is as follows:
- In the copy mode, when the start key is pressed (to Do one of the following. (1) The print operation will
instruct the start of scanning an original) Press the [Continue] button not start. It will be possible
Proper paper is not set. - In the printer mode, when starting to print a job or the [Start] key and start to restart the job after the
With a model that is not equipped with the front tray, the
Set the following paper. scanning the original or error has been released.
No specified output size of the job and the paper size and paper type of
W075 1019 1 to 2 Acquire the display values of the image size from the job print. However, it is only possible
paper (S) the standard paper feed tray do not match.
"Paper size of job" ("Paper type of job") information. (2) Press the [Stop] button to manually restart the
Acquire the display values of the paper size from the or [Stop] key and return to job (the job will not be
paper tray. the standby screen. automatically restarted).

The variation code will indicate where the error has been
detected.
- 1: PMS
- 2 : Engine
Follow the messages
displayed by each jam error
for how to release the jams.
This error occurs when it is
necessary to perform the
This error occurs when it is necessary to perform the jam jam release operation in 2
Paper has jammed at several points.
A jam has occurred in multiple locations and a 2-step release operation 2 times. steps. The release operation
It might be necessary to remove jammed
Two-step release (*) is required. After releasing the jam at the lower limit position of the Press the [Close] button in 2 steps is for cases when
W194 1020 paper in several times.
release warning * Refer to [Remarks_] transfer belt unit, it is necessary to close the front cover, after releasing the jam at
move the transfer belt unit to the upper limit position, and the lower limit position of
release the jam again. the transfer belt unit, it is
necessary to close the front
cover, move the transfer
belt unit to the upper limit
position, and release the

[16-71]
[16-71]
Europe

jam again.
Standard paper feed tray elevator motor error.

A problem has occurred with the standard The variation code will indicate the details of the error that
While the pressing of the
tray. has been detected.
Units without a front tray and the following while a job is in reset key is listed in the
Press the Reset key, or · 1: Lock
Elevator action. Press the Reset key, or turn conditions for releasing the
turn the power off and on again on the ·2: Overcurrent
motor error (S Motor error of the standard paper feed tray elevator. OFF the power supply. (Turn error, it is not possible to
S002 1030 1 to 2 operation panel.
machine) (with Lower limit sensor or upper limit sensor error of the OFF the sub power key.) release the error through
If recovery has failed, * While the job of an S unit is in action
job) standard paper feed tray elevator. a hardware operation (the
contact your dealer. (Occurrence of S302-1180 for other than while the job of
error screen will close but
(The job was deleted.) an S unit is in action,
the software will retain the
U602-1181 while the job of an F unit is in action, and
error).
U603-1182 for other than while the job of an F unit is in
action.)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

If the unit cannot be


recovered even after the
release operation has been
performed, execute the
process of removing and
inserting Tray 1. If the Tray
1 upper limit sensor is ON
even after removing and
inserting Tray 1, display
U645-1501 "Re-confirm
Tray 1".
If the error has occurred
after "U642: Check Tray 1"
Tray 1 elevator motor error
has occurred, although there
may be cases when the job
The variation code will indicate the details of the error that
is in action (In Pause) (*), as
has been detected.
the condition for releasing
After "U642: Check Tray 1" occurs, without shutting off the · 1: Lock
A problem has occurred on Tray 1. this error is to "press the
power, reload Tray 1. ·2: Overcurrent
To solve the problem, Press the Reset key, or turn reset key or shut off the
After "W052: Check load cap on tray" occurs, without
Re-Check Tray remove the jammed paper, and OFF the power supply. (Turn power supply unit (turn the
U645 1031 1 to 2 changing the optimal number of sheets, reboot the power. <Cause of error>
1 press the Reset key. OFF the sub power key.) sub power key OFF)", it will
The following for other than while a job is in action. - A time-out has occurred.
Print using another tray is possible. not be possible to restart the
Tray 1 elevator motor error. - The Tray 1 upper limit sensor is damaged.
job after releasing the error.
- The Tray 1 upper limit sensor is dirty.
In cases other than after
- Paper is jammed near the Tray 1 upper limit sensor.
"U642: Check Tray 1" has
occurred, as this error
* Other than while a job is in action
occurs in a state where
(U642-1170 will occur while a job is in action)
there are no jobs, there is
no relation to the restarting
of jobs.
* In cases when this error
has occurred in a state

[16-72]
[16-72]

where "U642: Check Tray 1"


Europe

is not released, the job will


be in action. (In cases when
this error has occurred at
the same time as "U642:
Check Tray 1", this error will
be displayed due to being of
a higher priority.)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

If the unit cannot be


recovered even after the
release operation has been
performed, execute the
process of removing and
inserting Tray 2. If the Tray 2
upper limit sensor is ON even
after removing and inserting
Tray 2, display U646-1502
"Re-Check Tray 2".
If the error has occurred after
"U643: Check Tray 2" has
Tray 2 elevator motor error occurred, although there may
be cases when the job is in
The variation code will indicate the details of the error that action (In Pause) (*), as the
has been detected. condition for releasing this
· 1: Lock error is to "press the reset
After "U643: Check Tray 2" occurs, without shutting off the
A problem has occurred on Tray 2. ·2: Overcurrent key or shut off the power
power, reload Tray 2.
To solve the problem, Press the Reset key, or turn supply unit (turn the sub
After "W052: Check load cap on tray" occurs, without
Re-Check Tray remove the jammed paper, and <Cause of error> OFF the power supply. (Turn power key OFF):, it will not
U646 1032 1 to 2 changing the optimal number of sheets, reboot the power.
2 press the Reset key. - A time-out has occurred. OFF the sub power key.) be possible to restart the job
The following for other than while a job is in action.
Print using another tray is possible. - The Tray 2 upper limit sensor is damaged. after releasing the error.
Tray 2 elevator motor error.
- The Tray 2 upper limit sensor is dirty. In cases other than after
- Paper is jammed near the Tray 2 upper limit sensor. "U643: Check Tray 2" has
occurred, as this error occurs
* Other than while a job is in action in a state where there are no
(U643-1171 will occur while a job is in action) jobs, there is no relation to
the restarting of jobs.
* In cases when this error
has occurred in a state
where "U643: Check Tray 2"
is not released, the job will

[16-73]
[16-73]

be in action. (In cases when


Europe

this error has occurred at the


same time as "U643: Check
Tray 2", this error will be
displayed due to being of a
higher priority.)
4 Type code Z: Set check
error
Internal paper feed motor lock error.
A problem has occurred with the feed tray.
* Other than a job in action
Press the Reset key, or
(U616-1173 will occur while a job is in action) Press the Reset key, or turn
Internal paper turn the power off and on again on the
U610 1035 1 to 2 The following for other than while a job is in action. The variation code will indicate the details of the error that OFF the power supply. (Turn
feed err operation panel.
Internal paper feed motor error. has been detected. OFF the sub power key.)
If recovery has failed,
· 1: Lock
contact your dealer.
·2: overcurrent
A problem has occurred on the paper feed.
Press the Reset key, or Vertical transport motor lock error. Press the Reset key, or turn
Paper feed turn the power off and on again on the * Other than a job in action OFF the power supply. (Turn
S010 1036 The following for other than while a job is in action.
motor error 2 operation panel. (S009-1174 will occur while a job is in action) OFF the sub power key.)
Vertical transport motor error.
If recovery has failed,
contact your dealer.
A problem has occurred on the paper feed. Registration motor lock error.
Press the Reset key, or
Press the Reset key, or turn
The following while a job is in action. turn the power off and on again on the The variation code will indicate the details of the error that Occurs while a job is in
Paper feed OFF the power supply. (Turn
S009 1037 1 to 2 Registration motor error. (The registration motor error will operation panel. has been detected. action.
motor error 1 OFF the sub power key.)
occur only while a job is in action.) If recovery has failed, · 1: Lock
Vertical transport motor error. contact your dealer. ·2: overcurrent
(The job was deleted.)
Transfer belt unit motor lock error.
System Error Occurs.
(After 1000 ms has elapsed from the activation of the
Transfer belt unit motor error. Reboot by pressing the Turn OFF the printer (Sub
BP transfer transfer belt unit transport motor, until the transfer belt
S001 1038 Transfer belt unit HP sensor error. power key on the operation panel. power key OFF)
error unit transport motor is stopped, 2 consecutive times with
If recovery has failed,
a voltage polling of a 3 ms cycle the belt transfer unit lock
contact your dealer.
signal turning ON has been detected)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

System Error Occurs. Switchback motor lock error.


Press the Reset key, or Press the Reset key, or turn
Switchback Switchback motor error. turn the power off and on again on the The variation code will indicate the details of the error that OFF the power supply. (Turn
S030 1041 1 to 2
motor error operation panel. has been detected. OFF the sub power key.)
If recovery has failed, · 1: Lock
contact your dealer. ·2: overcurrent
Face down paper ejection motor lock error.

* For other than while a job is in action when the FU paper


A problem has occurred on the paper
FD paper When the face up paper ejection option is not connected ejection OP is not connected Press the Reset key, or turn
output.
ejection motor and the following for other than while a job is in action. (Occurrence of S312-1190 while a job is in action when OFF the power supply. (Turn
S012 1043 Press the Reset key, or
error (no FUOP) Face down paper ejection motor error. the FU paper ejection OP is not connected, OFF the sub power key.)
turn the power off and on again on the
(no job) U612-1191 while a job is in action when the FU paper
operation panel.
ejection OP is connected, and
If recovery has failed,
U613-1192 for other than while a job is in action when the
contact your dealer.
FU paper ejection OP is connected.)
In cases when the Tray 1
Issued when the Tray 1 upper limit sensor is ON when upper limit sensor is in a state
loading Tray 1. of being ON immediately
Do one of the following. (1)
after removing and inserting
Touch the [Change Tray]
<Cause of error> Tray 1, stop the unit so that
The following while a job is in action. A problem has occurred on Tray 1. button, change the paper
- The Tray 1 upper limit sensor is damaged. the tray elevator will not
Tray 1 upper limit sensor error. To solve the problem, remove the jammed feed tray to a tray other
U642 1045 Check Tray 1 - The Tray 1 upper limit sensor is dirty. operate. Despite being a U
Tray 1 elevator motor error. paper. than Tray 1, and touch the
- Paper is jammed near the Tray 1 upper limit sensor. error, it will be possible to
You can use another tray to continue [Continue] button. (2) Touch
restart the job after the error
print. the [Stop] button.
* While a job is in action has been released. However,
(3) Job is deleted.
(W052-1955 will occur for other than while ea job is in it is only possible to manually
action) restart the job (the job will not
be automatically restarted).
In cases when the Tray 2
Issued when the Tray 2 upper limit sensor is ON when upper limit sensor is in a state

[16-74]
[16-74]
Europe

loading Tray 2. of being ON immediately


Do one of the following. (2)
A problem has occurred on Tray 2. after removing and inserting
Touch the [Change Tray]
To solve the problem, remove the jammed <Cause of error> Tray 2, stop the unit so that
The following while a job is in action. button, change the paper
paper. - The Tray 2 upper limit sensor is damaged. the tray elevator will not
Tray 2 upper limit sensor error. feed tray to a tray other
U643 1046 Check Tray 2 You can use another tray to continue - The Tray 2 upper limit sensor is dirty. operate. Despite being a U
Tray 2 elevator motor error. than Tray 1, and touch the
print. - Paper is jammed near the Tray 2 upper limit sensor. error, it will be possible to
[Continue] button. (2) Touch
restart the job after the error
the [Stop] button.
* While a job is in action has been released. However,
(3) Job is deleted.
(W052-1956 will occur for other than while a job is in it is only possible to manually
action) restart the job (the job will not
be automatically restarted).
A jam has occurred with an external paper feed.
The error reset method
The variation code will indicate the details that have been will differ depending on
A jam has occurred near the standard paper feed tray.
detected. the position at which the
Paper may not have been transferred
· 1: The fed paper did not reach the "REGISTRATION paper is remaining after Occurs while a job is in
No P-transfer * Display the error screen in 2 steps. Refer to "no paper properly.
X001 1050 1 to 3 SENSOR" within a prescribed amount of time (varies pre-recovery. (Refer to action.
from tray (1) feed/multiple paper feed/curled paper screen transitions"
depending on the speed) "Paper remaining position,
for the transition of screens. Confirm the standard paper feed tray.
- 2: There was no input of an encoder signal to the external UI buttons, and release
paper feed motor for a prescribed amount of time (motor lock) conditions".)
- 3: An overcurrent of the external paper feed motor has
been detected (motor overcurrent)
The paper being fed did not reach the "REGISTRATION
The error reset method
SENSOR" within a prescribed amount of time (varies
will differ depending on
depending on the speed).
the position at which the
paper is remaining after
P-jam in vert A jam has occurred near the vertical transfer unit. Buttons indicate paper jam locations. To The variation code will indicate where the error has been
X011 1051 1 to 4 pre-recovery. (Refer to
path upper display how to fix, touch the button. detected.
"Paper remaining position,
Touch the button to display the error reset · 1: Transfer from Tray 1
UI buttons, and release
method. · 2: Transfer from Tray 2
conditions".)
· 3: -
· 4: Transport from re-feed paper

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The paper being fed did not reach "TOP EDGE SENSOR
1" within a prescribed amount of time (varies depending The error reset method
on the speed). will differ depending on
Buttons indicate paper jam locations. To the position at which the
P-jam in main A jam has occurred near the transfer belt unit. display how to fix, touch the button. The variation code will indicate where the error has been paper is remaining after
X002 1058 1 to 5 Touch the button to display the error reset detected. pre-recovery. (Refer to
tranf sect method. · 1: Transfer from Standard paper feed tray
· 2: Transfer from Tray 1 "Paper remaining position,
· 3: Transfer from Tray 2 UI buttons, and release
· 4: - conditions".)
· 5: Transport from re-feed paper
The error reset method will
The paper being fed did not reach the "top surface differ depending on the
P-jam in main A jam has occurred near the transfer belt unit. Buttons indicate paper jam locations. To transport inlet sensor" within a prescribed amount of time position at which the paper is
X002 1059 display how to fix, touch the button. remaining after pre-recovery.
tranf sect Touch the button to display the error reset (varies depending on the speed). (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)

Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. The paper being fed did not reach the "SWITCHBACK differ depending on the
P-jam in SB A jam has occurred near the switchback feed section. Touch the button to display the error reset SENSOR" within a prescribed amount of time (varies position at which the paper is
X041 1062 method. depending on the speed). remaining after pre-recovery.
Feed Section (Refer to "Paper remaining
position, UI buttons, and
release conditions".)
The paper being fed did not reach the "FD paper ejection
X027 1064 sensor" within a prescribed amount of time (varies
depending on the speed).
Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. paper being fed did not reach the "FU paper ejection differ depending on the
P-jam in FU A jam has occurred near the FU paper ejection section. Touch the button to display the error reset The
sensor" within a prescribed amount of time (varies position at which the paper is
X003 1065 method. depending on the speed). remaining after pre-recovery.
P-eject sect (Refer to "Paper remaining
position, UI buttons, and
release conditions".)

The error reset method will

[16-75]
[16-75]
Europe

A jam has occurred near the standard paper feed tray. Paper may not have been transferred The paper fed from an external paper feed did not differ depending on the
No P-transfer properly. pass through the "REGISTRATION SENSOR" within position at which the paper is
X001 1070 * Display the error screen in 2 steps. Refer to "no paper a prescribed amount of time (varies depending on the remaining after pre-recovery.
from tray (1) Confirm the standard paper feed tray. speed). (Refer to "Paper remaining
feed/multiple paper feed/curled paper screen transitions"
for the transition of screens. position, UI buttons, and
release conditions".)

The paper being fed did not pass through the The error reset method
Buttons indicate paper jam locations. To "REGISTRATION SENSOR" within a prescribed amount will differ depending on
display how to fix, touch the button. of time (varies depending on the speed). the position at which the
P-jam in vert A jam has occurred near the vertical transfer unit. Touch the button to display the error reset The variation code will indicate where the error has been paper is remaining after
X011 1071 1 to 4 method. detected. pre-recovery. (Refer to
path upper "Paper remaining position,
· 1: Transfer from Tray 1 UI buttons, and release
· 2: Transfer from Tray 2 conditions".)
· 3:-
· 4: Transport from re-feed paper
The paper being fed did not pass through "TOP EDGE
SENSOR 1" within a prescribed amount of time (varies The error reset method
Buttons indicate paper jam locations. To depending on the speed). will differ depending on
display how to fix, touch the button. the position at which the
P-jam in main A jam has occurred near the transfer belt unit. Touch the button to display the error reset The variation code will indicate where the error has been paper is remaining after
X002 1078 method. detected. pre-recovery. (Refer to
tranf sect · 1: Transfer from Standard paper feed tray "Paper remaining position,
· 2: Transfer from Tray 1 UI buttons, and release
· 3: Transfer from Tray 2 conditions".)
· 4: -
· 5: Transport from re-feed paper
The error reset method will
Buttons indicate paper jam locations. To The paper being fed did not pass through the "top surface differ depending on the
A jam has occurred near the vertical transfer introduction display how to fix, touch the button. position at which the paper is
P-jam in Vert inlet sensor" within a prescribed amount of time
X042 1079 unit. Touch the button to display the error reset transport
(varies depending on the speed). remaining after pre-recovery.
P.F. entry method. (Refer to "Paper remaining
position, UI buttons, and
release conditions".)
The error reset method will
The paper being fed did not pass through the differ depending on the
Paper jam in SB A jam has occurred near the inverting unit. Buttons indicate paper jam locations. To "SWITCHBACK SENSOR" within a prescribed amount of position at which the paper is
X007 1082 display how to fix, touch the button. time (varies depending on the speed). remaining after pre-recovery.
section (Refer to "Paper remaining
Touch the button to display the error reset position, UI buttons, and
method. release conditions".)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The error reset method will


differ depending on the
Buttons indicate paper jam locations. To The paper being fed did not pass through the "FD paper position at which the paper is
P-jam in FD Face down tray display how to fix, touch the button.
X028 1084 ejection sensor" within a prescribed amount of time (varies remaining after pre-recovery.
paper eject Touch the button to display the error reset depending on the speed). (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)
The error reset method will
Buttons indicate paper jam locations. To differ depending on the
The paper being fed did not pass through the "FU paper
display how to fix, touch the button. position at which the paper is
P-jam in FU A jam has occurred near the FU paper ejection section. sensor" within a prescribed amount of time (varies
X003 1085 Touch the button to display the error reset ejection remaining after pre-recovery.
P-eject sect depending on the speed).
method. (Refer to "Paper remaining
position, UI buttons, and
release conditions".)
Despite being a Z error,
Paper that exceeds the maximum capacity The standard paper feed tray upper limit or lower limit The standard paper feed it will be possible to only
may be set in the standard tray. safety switch is OFF. tray upper limit safety switch
Check paper The standard paper feed tray upper limit safety switch or manually restart the job
Z008 1090 or lower limit safety switch is
feed tray lower limit safety switch is OFF. (Other than when clearing Confirm the standard paper feed tray. after the error has been
* Other than when clearing a jam (Z024-1253 will occur ON.
a jam.) released (the job will not be
when clearing a jam) automatically restarted).
Despite being a Z error,
The stripper unit set switch is OFF. it will be possible to only
No stripper unit The stripper unit set switch is OFF. (Other than when manually restart the job
Z032 1092 Check the stripper unit. Turn on the stripper unit.
set clearing a jam.) * Other than when clearing a jam (Z033-1259 will occur after the error has been
when clearing a jam) released (the job will not be
automatically restarted).
Left cover open.
(The vertical transfer cover set switch is OFF.)
vertical transfer cover is open. (Other than when Close the vertical transfer
Z021 1095 Left cover open The Close the left cover.
clearing a jam.) cover.
* Other than when clearing a jam (Z028-1254 will occur
when clearing a jam)
The upper limit sensor and lower limit sensor are both Do not operate the elevator
A problem has occurred with the standard ON when activating the standard paper feed tray elevator motor. Refrain from print.
tray. motor. While the pressing of the
Units without a front tray and the following while a job is in Press the Reset key, or

[16-76]
[16-76]
Europe

Elevator motor action. turn the power off and on again on the * While the job of an S unit is in action Press the Reset key, or turn reset key is listed in the
S002 1096 OFF the power supply. (Turn conditions for releasing the
error 1 Motor error of the standard paper feed tray elevator. operation panel. (Occurrence of S302-1183 for other than while the job of error, it is not possible to
Lower limit sensor or upper limit sensor error of the If recovery has failed, OFF the sub power key.)
an S unit is in action, release the error through
standard paper feed tray elevator. contact your dealer. U602-1184 while the job of an F unit is in action, and a hardware operation (the
(The job was deleted.) U603-1185 for other than while the job of an F unit is in error screen will close but the
action.) software will retain the error).
Curled paper has been detected at the leading edge of the
paper (5 mm from the top). The error reset method
Curled paper has been detected at the leading edge of the Paper may not be suitable for print. will differ depending on
paper (5 mm from the top) or another part of the paper. The variation code will indicate where the error has been the position at which the
Paper jam in Check the following. detected. paper is remaining after
X032 1100 1 to 5 - Paper is not wrinkled
paper gate (1) · 1: Transfer from Standard paper feed tray pre-recovery. (Refer to
* Display the error screen in 2 steps. Refer to "no paper - Paper thickness is appropriate
feed/multiple paper feed/curled paper screen transitions" - Paper edges are not jagged · 2: Transfer from Tray 1 "Paper remaining position,
for the transition of screens. · 3: Transfer from Tray 2 UI buttons, and release
- Paper is not folded or has holes · 4: - conditions".)
· 5: Transport from re-feed paper
Curled paper has been detected at other than the leading The error reset method
edge of the paper
Curled paper has been detected at the leading edge of the Paper may not be suitable for print. will differ depending on
paper (5 mm from the top) or another part of the paper. the position at which the
Check the following. The variation code will indicate where the error has been
Paper jam in paper is remaining after
X032 1101 1 to 5 * Display the error screen in 2 steps. Refer to "no paper - Paper is not wrinkled detected.
paper gate (1) pre-recovery. (Refer to
feed/multiple paper feed/curled paper screen transitions" - Paper thickness is appropriate · 1: Transfer from Standard paper feed tray "Paper remaining position,
for the transition of screens. - Paper edges are not jagged · 2: Transfer from Tray 1 UI buttons, and release
- Paper is not folded or has holes · 3: Transfer from Tray 2 conditions".)
· 4: -
· 5: Transport from re-feed paper
During the print operation, paper suspected to be a
The error reset method
During the print operation, paper suspected to be a multiple paper feed has been detected. will differ depending on
(A large change in luminous energy has been detected the position at which the
multiple paper feed has been detected. Several sheets of paper may have been with top edge sensor 1 during the print operation.) paper is remaining after
Main unit fed overlapped.
X014 1102 1 to 3 multiple Check the printouts. pre-recovery. (Refer to
feed (1) * Display the error screen in 2 steps. Refer to "no paper The variation code will indicate where the error has been "Paper remaining position,
feed/multiple paper feed/curled paper screen transitions"
for the transition of screens. detected. UI buttons, and release
· 1: Transfer from Standard paper feed tray conditions".)
· 2: Transfer from Tray 1
· 3: Transfer from Tray 2

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The error reset method will


differ depending on the
Buttons indicate paper jam locations. To
position at which the paper is
P-jam in main display how to fix, touch the button. There is paper remaining over the "REGISTRATION
X002 1110 remaining after pre-recovery.
tranf sect A jam has occurred near the transfer belt unit. Touch the button to display the error reset SENSOR" when starting paper transport.
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To
position at which the paper is
P-jam in main display how to fix, touch the button. There is paper remaining over "TOP EDGE SENSOR 1"
X002 1116 remaining after pre-recovery.
tranf sect A jam has occurred near the transfer belt unit. Touch the button to display the error reset when starting paper transport.
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To position at which the paper is
P-jam in Vert There is paper remaining over the "top surface transport
X042 1117 A jam has occurred near the vertical transfer introduction display how to fix, touch the button. remaining after pre-recovery.
P.F. entry inlet sensor" when starting paper transport.
unit. Touch the button to display the error reset (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To position at which the paper is
Paper jam in SB There is paper remaining over the "SWITCHBACK
X007 1120 display how to fix, touch the button. remaining after pre-recovery.
section A jam has occurred near the inverting unit. SENSOR" when starting paper transport.
Touch the button to display the error reset (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To position at which the paper is
P-jam in FD There is paper remaining over the "FD paper ejection
X028 1122 display how to fix, touch the button. remaining after pre-recovery.
paper eject Face down tray sensor" when starting paper transport.
Touch the button to display the error reset (Refer to "Paper remaining
method. position, UI buttons, and

[16-77]
[16-77]
Europe

release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To position at which the paper is
P-jam in FU There is paper remaining over the "FU paper ejection
X003 1123 display how to fix, touch the button. remaining after pre-recovery.
P-eject sect A jam has occurred near the FU paper ejection section. sensor" when starting paper transport.
Touch the button to display the error reset (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)
Paper may be remaining when an emergency stop has
occurred with the main unit or finisher.
(An emergency stop has occurred during paper transport.)
The error reset method
Variation code: will differ depending on
Buttons indicate paper jam locations. To - 1: Emergency stop factor 1 the remaining paper
Wait Rmv display how to fix, touch the button. - 2: Emergency stop factor 2 when the emergency stop
X029 1124 1 to 9 Paper may be remaining when an emergency stop has
remain paper 1 Touch the button to display the error reset - 3: Emergency stop factor 3 has occurred. (Refer to
occurred with the main unit or multifunction finisher.
method. - 4: Emergency stop factor 4 "Paper remaining position,
- 5: Emergency stop factor 5 UI buttons, and release
- 6: Emergency stop factor 6 conditions".)
- 7: Emergency stop factor 7
- 8: Emergency stop factor 8
- 9: Emergency stop factor 9
The error reset method will
differ depending on the
remaining paper when the
Wait Rmv Buttons indicate paper jam locations. To Paper may be remaining when the power is turned ON.
X030 1125 power failure has occurred.
remain paper 2 Paper may be remaining when the power is turned ON. display how to fix, touch the button. (A power failure has occurred during paper transport.)
(Refer to "Paper remaining
Touch the button to display the error reset
position, UI buttons, and
method.
release conditions".)
This error occurs when the side registration module (CIS) The unit will come to an
detects the rear edge of a sheet of paper with top edge sensor emergency stop when
2 despite the leading edge of the paper not being detected. this error occurs. It will be
The rear edge of the paper has been erroneously detected possible to restart the job
Double Feed Several sheets of paper may have been Touch the [Close] button
W195 1127 by top edge sensor 2. Note that regardless of fulfilling the conditions for the after the error has been
Error fed overlapped.
occurrence of this jam error, in cases when the stopping released. However, it is only
Check the printouts.
process is not entered within 3 seconds, the status is possible to manually restart
acknowledged as an operation error and existing error S099- the job (the job will not be

ComColor FW Series Revision 1.0


16. Panel Messages

0168-4 is notified. automatically restarted).


Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

System Error Occurs.


After the transfer belt unit transport motor has been
Reboot by pressing the Turn OFF the printer (Sub
BP transfer Transfer belt unit motor error. activated, the belt HP sensor does not turn ON even after Stop the drive of the transfer
S001 1130 power key on the operation panel. power key OFF)
error Transfer belt unit HP sensor error. a prescribed amount of time from when a stable speed is belt unit.
If recovery has failed,
reached.
contact your dealer.

System Error Occurs.


Transfer belt unit motor error. Turn OFF the printer (Sub
BP transfer Reboot by pressing the The belt HP sensor has been left ON. Stop the drive of the transfer
S001 1131 Transfer belt unit HP sensor error. power key OFF)
error power key on the operation panel. belt unit.
If recovery has failed,
contact your dealer.
While operating the transfer belt unit transport motor
of the following processes, the belt HP sensor was not
System Error Occurs. detected as turning ON even after the time equivalent to
Reboot by pressing the the "distance of 1 cycle of the belt" / "transport speed" x 1.5.
Transfer belt unit motor error. Turn OFF the printer (Sub
BP transfer power key on the operation panel. Stop the drive of the transfer
S001 1132 Transfer belt unit HP sensor error. power key OFF)
error If recovery has failed, - "Normal machine initialization" (when the power supply belt unit.
contact your dealer. unit is activated)
- "When recovering from the sleep mode"
- "When in the head replacement mode"
- "During recovery (from a jam)"
System Error Occurs.
Upon executing TM0-04-3-041 "BELT PROFILE DATA",
Error with the value input to TM0-04-6-012 "BELT Reboot by pressing the Turn OFF the printer (Sub
Belt profile input incorrect values have been input to TM0-04-6-012 "BELT
S037 1140 PROFILE DATA INPUT". power key on the operation panel. power key OFF).
error PROFILE DATA INPUT" No. 1 through 3.
If recovery has failed,
contact your dealer.
System Error Occurs.
Upon executing TM0-04-3-041 "BELT PROFILE DATA",
Error with the value input to TM0-04-6-012 "BELT Reboot by pressing the Turn OFF the printer (Sub
Belt profile input incorrect values have been input to TM0-04-6-012 "BELT
S037 1141 PROFILE DATA INPUT". power key on the operation panel. power key OFF).
error PROFILE DATA INPUT" No. 4 through 6.
If recovery has failed,
contact your dealer.

[16-78]
[16-78]
Europe

System Error Occurs.


Upon executing TM0-04-3-041 "BELT PROFILE DATA",
Error with the value input to TM0-04-6-012 "BELT Reboot by pressing the Turn OFF the printer (Sub
Belt profile input incorrect values have been input to TM0-04-6-012 "BELT
S037 1142 PROFILE DATA INPUT". power key on the operation panel. power key OFF).
error PROFILE DATA INPUT" No. 7 through 9.
If recovery has failed,
contact your dealer.
System Error Occurs.
Upon executing TM0-04-3-041 "BELT PROFILE DATA",
Error with the value input to TM0-04-6-012 "BELT Reboot by pressing the Turn OFF the printer (Sub
Belt profile input incorrect values have been input to TM0-04-6-012 "BELT
S037 1143 PROFILE DATA INPUT". power key on the operation panel. power key OFF).
error PROFILE DATA INPUT" No. 10 through 12.
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Do one of the following. (1)


Touch the [Continue] button
(*) It will be possible to restart
(2) Touch the [Stop] button the job after the error has
(3) Job is deleted been released. However, it
The FD paper eject tray is full. A full paper ejection tray has been detected with the FD
FD paper eject The FD paper eject tray is full. * It will be possible to continue is only possible to manually
W024 1150 Remove paper. paper eject tray.
tray full the job by removing the paper restart the job (the job
and touching the [Continue] will not be automatically
button. If the [Continue] restarted).
button is touched without
removing the paper, this error
will repeatedly occur.
Do one of the following. (1)
Touch the [Continue] button
(*) It will be possible to restart
(2) Touch the [Stop] button the job after the error has
(3) Job is deleted been released. However, it
The auto-control stacking tray is full. A full paper ejection tray has been detected with the auto-
AS paper full The auto-control stacking tray is full. * It will be possible to continue is only possible to manually
W041 1151 Remove paper. control stacking tray.
detected the job by removing the paper restart the job (the job
and touching the [Continue] will not be automatically
button. If the [Continue] restarted).
button is touched without
removing the paper, this error
will repeatedly occur.

System Error Occurs. Failed to acquire the belt encoder count value.
Press the Reset key, or turn
Press the Reset key, or (In relation to the prescribed value for the number of
Belt encoder Belt encoder count value error. OFF the power supply. (Turn
S040 1153 turn the power off and on again on the encoder pulses for 1 cycle of the belt, the value is off by
error OFF the sub power key.)
operation panel. ±50% or more.)
If recovery has failed,
contact your dealer.

[16-79]
[16-79]
Europe

Do one of the following. (1)


Touch the [Continue] button
(*) It will be possible to restart
(2) Touch the [Stop] button the job after the error has
During continuous paper ejection, there are no trays to There is no tray to which paper can be During continuous paper ejection, there are no trays to (3) Job is deleted been released. However, it
No dest for cont which the paper can be ejected as all of the paper ejection output. which the paper can be ejected as all of the paper ejection * It will be possible to continue is only possible to manually
W039 1154
output trays subject to switching are full. Remove paper. trays subject to switching are full. the job by removing the paper restart the job (the job
and touching the [Continue] will not be automatically
button. If the [Continue] restarted).
button is touched without
removing the paper, this error
will repeatedly occur.

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed condition error
Paper feed system software error
Error controlling software error
Variation code:
Print controlling software error System error occurs.
- 1: An abnormal status transition has been detected with Turn OFF the printer (Sub
Print reserving software error Reboot by pressing the
S099 1155 1 to 2 Software error the paper feed tray management module. power key OFF).
Image processing software error power key on the operation panel.
- 2: The parameter transferred from another module has
TAG controlling software error If recovery has failed,
not been defined with the paper feed tray management
Power supply controlling software error contact your dealer.
module.
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error Paper ejection condition error
Error controlling software error
System error occurs.
Print controlling software error Variation code:
Reboot by pressing the
Print reserving software error - 1: An abnormal status transition has been detected with Turn OFF the printer (Sub
power key on the operation panel.
S099 1160 1 to 2 Software error Image processing software error the paper ejection tray management module. power key OFF).
If recovery has failed,
TAG controlling software error - 2: The parameter transferred from another module has
contact your dealer.
Power supply controlling software error not been defined with the paper ejection tray management
Count controlling software error module.
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Do one of the following. (1)
Touch the [Change Output Despite being a U error, it
Tray] button, change the will be possible to restart the
A problem has occurred on the paper FU paper ejection jump motor lock error.
The following while a job is in action. output tray to the paper job after the error has been
FU eject motor output to the option.
U614 1168 FU paper ejection motor error. output tray of the main unit released. However, it is only
error 1 * While a job is in action
or the offset staple tray, and possible to manually restart
(U615-1169 will occur while a job is in action.)
touch the [Continue] button. the job (the job will not be
You can use another output tray to
(2) Touch the [Stop] button. automatically restarted).
continue print.
(3) Job is deleted.
A problem has occurred on the paper
output to the option. FU paper ejection jump motor lock error.
Press the Reset key, or turn
The following for other than while a job is in action.
FU eject motor Press the Reset key, or * Other than while a job is in action OFF the power supply. (Turn
U615 1169 FU paper ejection motor error.
error 2 turn the power off and on again on the (U614-1168 will occur for other than while a job is in OFF the sub power key.)
operation panel. action)
If recovery has failed,
contact your dealer.

[16-80]
[16-80]
Europe

If the unit cannot be


Tray 1 elevator motor error
recovered even after the
release operation has been
The variation code will indicate the details of the error that
performed, execute the
has been detected.
Do one of the following. (1) process of removing and
· 1: Lock
A problem has occurred on Tray 1. Touch the [Change Tray] inserting Tray 1. If the Tray 1
·2: Overcurrent
To solve the problem, remove the jammed button, change the paper upper limit sensor is ON even
The following while a job is in action.
paper. feed tray to a tray other after removing and inserting
Tray 1 upper limit sensor error. <Cause of error>
U642 1170 1 to 2 Check Tray 1 You can use another tray to continue than Tray 1, and touch the Tray 1, display U645-1501
Tray 1 elevator motor error. - A time-out has occurred.
print. [Continue] button. (2) Touch "Re-confirm Tray 1".
- The Tray 1 upper limit sensor is damaged.
the [Stop] button. Despite being a U error, it
- The Tray 1 upper limit sensor is dirty.
(3) Job is deleted. will be possible to restart the
- Paper is jammed near the Tray 1 upper limit sensor.
job after the error has been
released. However, it is only
* While a job is in action
possible to manually restart
(U645-1031 will occur for other than while a job is in
the job (the job will not be
action)
automatically restarted).
If the unit cannot be
Tray 2 elevator motor error
recovered even after the
release operation has been
The variation code will indicate the details of the error that
performed, execute the
has been detected.
Do one of the following. (2) process of removing and
· 1: Lock
A problem has occurred on Tray 2. Touch the [Change Tray] inserting Tray 2. If the Tray
·2: Overcurrent
To solve the problem, remove the jammed button, change the paper 2 upper limit sensor is ON
The following while a job is in action.
paper. feed tray to a tray other even after removing and
Tray 2 upper limit sensor error. <Cause of error>
U643 1171 1 to 2 Check Tray 2 You can use another tray to continue than Tray 1, and touch the inserting Tray 2, display
Tray 2 elevator motor error. - A time-out has occurred.
print. [Continue] button. (2) Touch U646-1502 "Re-Check Tray
- The Tray 2 upper limit sensor is damaged.
the [Stop] button. 2". Despite being a U error, it
- The Tray 2 upper limit sensor is dirty.
(3) Job is deleted. will be possible to restart the
- Paper is jammed near the Tray 2 upper limit sensor.
job after the error has been
released. However, it is only
* While a job is in action
possible to manually restart
(U646-1032 will occur for other than while a job is in
the job (the job will not be
action)
automatically restarted).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Internal paper feed motor lock error.


Do one of the following. (1) Despite being a U error, it
* While a job is in action
Touch the [Change Tray] will be possible to restart the
A problem has occurred with the feed tray. (U610-1035 will occur for other than while a job is in
button, change the paper job after the error has been
The following while a job is in action. action)
Internal paper feed tray to the standard released. However, it is only
U616 1173 1 to 2 Internal paper feed motor error. You can use the standard tray to continue
feed err paper feed tray, and touch possible to manually restart
print. The variation code will indicate the details of the error that
the [Continue] button. (2) the job (the job will not be
has been detected.
Touch the [Stop] button. automatically restarted).
· 1: Lock
(3) Job is deleted.
·2: overcurrent
A problem has occurred on the paper feed.
The following while a job is in action. Press the Reset key, or Vertical transport motor lock error.
Press the Reset key, or turn
Registration motor error. (The registration motor error will turn the power off and on again on the * While a job is in action
Paper feed OFF the power supply. (Turn
S009 1174 occur only while a job is in action.) operation panel. (S010-1036 will occur for other than while a job is in
motor error 1 OFF the sub power key.)
Vertical transport motor error. If recovery has failed, action)
contact your dealer.
(The job was deleted.)
Lwr P-tranf ast mtr err.
System Error Occurs.
Press the Reset key, or turn
Press the Reset key, or The variation code will indicate the details of the error that
Lwr P-tranf ast Duplex assisting motor error. OFF the power supply. (Turn
S022 1175 1 to 2 turn the power off and on again on the has been detected.
mtr err OFF the sub power key.)
operation panel. · 1: Lock
If recovery has failed, ·2: overcurrent
contact your dealer.
Tray PU motor error.

A problem has occurred with the feed tray. * Other than while a job is in action
Press the Reset key, or turn
The following for other than while a job is in action. Press the Reset key, or (U616-1177 will occur while a job is in action.)
Internal paper OFF the power supply. (Turn
U610 1176 1 to 2 Internal paper feed motor error. turn the power off and on again on the
feed err OFF the sub power key.)
operation panel. The variation code will indicate the details of the error that
If recovery has failed, has been detected.
contact your dealer. · 1: Lock

[16-81]
[16-81]
Europe

·2: overcurrent
Tray PU motor error. Do one of the following. (1)
Despite being a U error, it
Touch the [Change Tray]
A problem has occurred with the feed tray. will be possible to restart the
* While a job is in action button, change the paper
job after the error has been
The following while a job is in action. (U610-1176 will occur for other than while a job is in action.) feed tray to the standard
Internal paper You can use the standard tray to continue released. However, it is only
U616 1177 1 to 2 Internal paper feed motor error. paper feed tray, and touch
feed err print. possible to manually restart
The variation code will indicate the details of the error that the [Continue] button. (2)
the job (the job will not be
has been detected. Touch the [Stop] button.
automatically restarted).
· 1: Lock (3) Job is deleted.
·2: overcurrent

System Error Occurs.


Press the Reset key, or turn
Press the Reset key, or
Lwr P-tranf mtr Duplex transport motor error. OFF the power supply. (Turn
S021 1178 turn the power off and on again on the Duplex transport motor lock error.
error OFF the sub power key.)
operation panel.
If recovery has failed,
contact your dealer.

System Error Occurs.


Press the Reset key, or Press the Reset key, or turn
P-elv /lower mtr Elevating/lowering motor error. turn the power off and on again on the OFF the power supply. (Turn
S020 1179 Elevating/lowering motor lock error.
error operation panel. OFF the sub power key.)
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Standard paper feed tray elevator motor error.

The variation code will indicate the details of the error that While the pressing of the
A problem has occurred with the standard
has been detected. reset key is listed in the
Units without a front tray and the following for other than tray.
· 1: Lock conditions for releasing the
while a job is in action. Press the Reset key, or Press the Reset key, or turn
·2: Overcurrent error, it is not possible to
Elevator motor Motor error of the standard paper feed tray elevator. turn the power off and on again on the OFF the power supply. (Turn
S302 1180 1 to 2 release the error through
error 2 Lower limit sensor or upper limit sensor error of the operation panel. OFF the sub power key.)
* For other than while the job of an S unit is in action a hardware operation (the
standard paper feed tray elevator. If recovery has failed,
(Occurrence of S002-1030 while the job of an S unit is in error screen will close but
contact your dealer.
action, the software will retain the
U602-1181 while the job of an F unit is in action, and error).
U603-1182 for other than while the job of an F unit is in
action.)
Standard paper feed tray elevator motor error. Despite being a U error, it
will be possible to restart the
The variation code will indicate the details of the error that Do one of the following. (1) job after the error has been
has been detected. Touch the [Change Tray] released. However, it is only
Units with a front tray and the following while a job is in A problem has occurred with the standard · 1: Lock button, change the paper possible to manually restart
action. tray. ·2: Overcurrent feed tray to a tray other the job (the job will not be
P.F.T. Elev Motor error of the standard paper feed tray elevator. than the standard paper automatically restarted).
U602 1181 1 to 2
motor err 1 Lower limit sensor or upper limit sensor error of the You can use another tray to continue print. * While the job of an F unit is in action feed tray, and touch the While the error screen can
standard paper feed tray elevator. (Occurrence of S002-1030 while the job of an S unit is in [Continue] button. (2) Touch be closed by fulfilling the
action, the [Stop] button. conditions for releasing the
S302-1180 for other than while the job of an S unit is in (3) Job is deleted. error, it is not possible to
action, and release the error through
U603-1182 for other than while the job of an F unit is in a hardware operation (the
action.) software will retain the error).
Standard paper feed tray elevator motor error.

The variation code will indicate the details of the error that While the pressing of the
A problem has occurred with the standard
has been detected. reset key is listed in the
Units with a front tray and the following for other than tray.
· 1: Lock conditions for releasing the

[16-82]
[16-82]
Europe

while a job is in action. Press the Reset key, or Press the Reset key, or turn
·2: Overcurrent error, it is not possible to
P.F.T. Elev Motor error of the standard paper feed tray elevator. turn the power off and on again on the OFF the power supply. (Turn
U603 1182 1 to 2 release the error through
motor err 2 Lower limit sensor or upper limit sensor error of the operation panel. OFF the sub power key.)
* For other than while the job of an F unit is in action a hardware operation (the
standard paper feed tray elevator. If recovery has failed,
(Occurrence of S002-1030 while the job of an S unit is in error screen will close but
contact your dealer.
action, the software will retain the
S302-1180 for other than while the job of an S unit is in error).
action, and
U602-1181 while the job of an F unit is in action.)
The upper limit sensor and lower limit sensor are both Do not operate the elevator
ON when activating the standard paper feed tray elevator motor. Refrain from print.
Units without a front tray and the following for other than A problem has occurred with the standard motor. While the pressing of the
while a job is in action. tray. reset key is listed in the
Press the Reset key, or turn
Elevator motor Motor error of the standard paper feed tray elevator. Press the Reset key, or * For other than while the job of an S unit is in action conditions for releasing the
S302 1183 OFF the power supply. (Turn
error 2 Lower limit sensor or upper limit sensor error of the turn the power off and on again on the (Occurrence of S002-1096 while the job of an S unit is in error, it is not possible to
OFF the sub power key.)
standard paper feed tray elevator. operation panel. action, release the error through
If recovery has failed, U602-1184 while the job of an F unit is in action, and a hardware operation (the
contact your dealer. U603-1185 for other than while the job of an F unit is in error screen will close but the
action.) software will retain the error).
Do not operate the elevator
motor. Refrain from print.
The upper limit sensor and lower limit sensor are both Despite being a U error, it
ON when activating the standard paper feed tray elevator Do one of the following. (1) will be possible to restart the
motor. Touch the [Change Tray] job after the error has been
Units with a front tray and the following while a job is in A problem has occurred with the standard button, change the paper released. However, it is only
action. tray. * While the job of an F unit is in action feed tray to a tray other possible to manually restart
P.F.T. Elev Motor error of the standard paper feed tray elevator. (Occurrence of S002-1096 while the job of an S unit is in than the standard paper the job (the job will not be
U602 1184
motor err 1 Lower limit sensor or upper limit sensor error of the You can use another tray to continue print. action, feed tray, and touch the automatically restarted).
standard paper feed tray elevator. S302-1183 for other than while the job of an S unit is in [Continue] button. (2) Touch While the error screen can
action, and the [Stop] button. be closed by fulfilling the
U603-1185 for other than while the job of an F unit is in (3) Job is deleted. conditions for releasing the
action.) error, it is not possible to
release the error through
a hardware operation (the
software will retain the error).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The upper limit sensor and lower limit sensor are both Do not operate the elevator
ON when activating the standard paper feed tray elevator motor. Refrain from print.
Units with a front tray and the following for other than A problem has occurred with the standard motor. While the pressing of the
while a job is in action. tray. Press the Reset key, or turn reset key is listed in the
P.F.T. Elev Motor error of the standard paper feed tray elevator. Press the Reset key, or * For other than while the job of an F unit is in action OFF the power supply. (Turn conditions for releasing the
U603 1185
motor err 2 Lower limit sensor or upper limit sensor error of the turn the power off and on again on the (Occurrence of S002-1096 while the job of an S unit is in OFF the sub power key.) error, it is not possible to
standard paper feed tray elevator. operation panel. action, release the error through
If recovery has failed, S302-1183 for other than while the job of an S unit is in a hardware operation (the
contact your dealer. action, and error screen will close but the
U602-1184 while the job of an F unit is in action.) software will retain the error).
Face down paper ejection motor lock error.

A problem has occurred on the paper * While a job in action when the FU paper ejection OP is
FD paper When the face up paper ejection option is not connected output. not connected Press the Reset key, or turn
ejection motor and the following while a job is in action. Press the Reset key, or (Occurrence of S012-1043 for other than while a job is in OFF the power supply. (Turn
S312 1190
error (no FUOP) Face down paper ejection motor error. turn the power off and on again on the action when the FU paper ejection OP is not connected, OFF the sub power key.)
(with job) operation panel. U612-1191 while a job is in action when the FU paper
If recovery has failed, ejection OP is connected, and
contact your dealer. U613-1192 for other than while a job is in action when the
(The job was deleted.) FU paper ejection OP is connected.)
Face down paper ejection motor lock error. Do one of the following. (1)
Touch the [Change Output
Despite being a U error, it
A problem has occurred on the paper * While a job is in action when the FU paper ejection OP is Tray] button, change the
FD paper will be possible to restart the
When the face up paper ejection option is connected and output. connected output tray to the paper
ejection motor job after the error has been
the following while a job is in action. (Occurrence of S312-1190 while a job is in action when ejection option (other than
U612 1191 error (with released. However, it is only
Face down paper ejection motor error. You can use another output tray to the FU paper ejection OP is not connected, the offset staple tray), and
FUOP) (with possible to manually restart
continue print. S012-1043 for other than while a job is in action when the touch the [Continue] button.
job) the job (the job will not be
FU paper ejection OP is not connected, and (2) Touch the [Stop] button.
automatically restarted).
U613-1192 for other than while a job is in action when the (3) Job is deleted.
FU paper ejection OP is connected.)
Face down paper ejection motor lock error.

[16-83]
[16-83]
Europe

A problem has occurred on the paper * For other than while a job is in action when the FU paper
FD paper When the face up paper ejection option is connected and output. ejection OP is connected Press the Reset key, or turn
ejection motor the following for other than while a job is in action. Press the Reset key, or (Occurrence of S312-1190 while a job is in action when OFF the power supply. (Turn
U613 1192
error (with Face down paper ejection motor error. turn the power off and on again on the the FU paper ejection OP is not connected, OFF the sub power key.)
FUOP) (no job) operation panel. S012-1043 for other than while a job is in action when the
If recovery has failed, FU paper ejection OP is not connected, and
contact your dealer. U612-1191 while a job is in action when the FU paper
ejection OP is connected.)
In a state where the standard paper feed tray is not
available for use, the print of a job that requires the use of Do one of the following. (1)
the standard paper feed tray has been instructed. Touch the [Change Tray]
In a state where the standard paper feed tray is not It will be possible to restart
(As the standard paper feed tray cannot be selected with button, change the paper
available for use, the print of a job that requires the use of The Standard Tray is not available. the job after the error has
the main unit panel when the standard paper feed tray is feed tray to a tray other
the standard paper feed tray has been instructed. been released. However, it
Paper feed tray not available for use, this error occurs with jobs for which than the standard paper
W560 1195 * As only units with the front tray enter a state where the You can use another tray to continue print. is only possible to manually
disabled the standard paper feed tray has been specified with the feed tray, and touch the
standard paper feed tray is not available for use, this error restart the job (the job
printer driver.) [Continue] button. (2) Touch
occurs only on units with the front tray. will not be automatically
the [Stop] button.
restarted).
* As only units with the front tray enter a state where the (3) Job is deleted.
standard paper feed tray is not available for use, this error
occurs only on units with the front tray.
Do one of the following. (1)
It will be possible to restart
In a state where Tray 1 is not available for use, the print of Touch the [Change Tray]
the job after the error has
a job that requires the use of Tray 1 has been instructed. button, change the paper
In a state where Tray 1 is not available for use, the print of Tray 1 is not available. been released. However, it
(As Tray 1 cannot be selected with the main unit panel feed tray to a tray other
W561 1196 Tray 1 disabled a job that requires the use of Tray 1 has been instructed. is only possible to manually
when Tray 1 is not available for use, this error occurs with than Tray 1, and touch the
You can use another tray to continue print. restart the job (the job
jobs for which Tray 1 has been specified with the printer [Continue] button. (2) Touch
will not be automatically
driver.) the [Stop] button.
restarted).
(3) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Do one of the following. (2)


It will be possible to restart
In a state where Tray 2 is not available for use, the print of Touch the [Change Tray]
the job after the error has
a job that requires the use of Tray 2 has been instructed. button, change the paper
In a state where Tray 2 is not available for use, the print of Tray 2 is not available. been released. However, it
(As Tray 2 cannot be selected with the main unit panel feed tray to a tray other
W562 1197 Tray 2 disabled a job that requires the use of Tray 2 has been instructed. is only possible to manually
when Tray 2 is not available for use, this error occurs with than Tray 1, and touch the
You can use another tray to continue print. restart the job (the job
jobs for which Tray 2 has been specified with the printer [Continue] button. (2) Touch
will not be automatically
driver.) the [Stop] button.
restarted).
(3) Job is deleted.
Database access error in HDD
TAG communication error There is a failure with the light receiving end or the light
The engine PCB version and firmware do not match. System error occurs. emitting end of the registration sensor.
Voltage error of each head Reboot by pressing the (Despite changing the DA volume of the registration Turn OFF the printer (Sub
Release using the reset key
S098 1202 Hardware error Driving wave data of each head nozzle error power key on the operation panel. sensor, there is no change in the acquired AD value for a power key OFF).
is not allowed.
Multi finisher communication error If recovery has failed, certain period.)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error There is a failure with the light receiving end or the light
The engine PCB version and firmware do not match. System error occurs. emitting end of top edge sensor 1.
Voltage error of each head Reboot by pressing the (Despite changing the DA volume of top edge sensor 1, Turn OFF the printer (Sub
Release using the reset key
S098 1203 Hardware error Driving wave data of each head nozzle error power key on the operation panel. there is no change in the acquired AD value for a certain power key OFF).
is not allowed.
Multi finisher communication error If recovery has failed, period.)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error There is a failure with the light receiving end or the light
The engine PCB version and firmware do not match. System error occurs. emitting end of top edge sensor 2.
Voltage error of each head Reboot by pressing the (Despite changing the DA volume of top edge sensor 2, Turn OFF the printer (Sub
Release using the reset key
S098 1204 Hardware error Driving wave data of each head nozzle error power key on the operation panel. there is no change in the acquired AD value for a certain power key OFF).
is not allowed.

[16-84]
[16-84]
Europe

Multi finisher communication error If recovery has failed, period.)


Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
System Error Occurs.
The suction fan of the transfer belt is not connected.
Press the Reset key, or Press the Reset key, or turn
(The connection detection signal for the belt suction fan is
Transfer belt fan Error with the suction fan of the transfer belt. turn the power off and on again on the OFF the power supply. (Turn
S013 1206 in an inactive state.)
error operation panel. OFF the sub power key.)
If recovery has failed,
contact your dealer.
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
The solenoid counter is not connected. Turn OFF the printer (Sub
Pressurized tank ink sensor of each color is not Reboot by pressing the
(The connection detection signal for the solenoid counter power key OFF).* For a
PCB or HW connected. power key on the operation panel.
S096 1207 is in an inactive state.) permanent solution, connect
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed,
the PCB.
connected. contact your dealer.
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Each head control (HDR) PCB is not connected.


Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs.
Turn OFF the printer (Sub
Pressurized tank ink sensor of each color is not Reboot by pressing the The FD paper ejection flipper is not connected.
power key OFF).* For a
PCB or HW connected. power key on the operation panel. (The connection detection signal for the FD paper ejection
S096 1208 permanent solution, connect
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, flipper is in an inactive state.)
the PCB.
connected. contact your dealer.
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Each head control (HDR) PCB is not connected.
Recording data generating (IP) PCB is not connected.
Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected. System Error Occurs. The belt encoder is not connected.
Turn OFF the printer (Sub
Pressurized tank ink sensor of each color is not Reboot by pressing the (From the activation of the transfer belt unit transport
power key OFF).* For a
PCB or HW connected. power key on the operation panel. motor up to when a stable speed was reached (approx.
S096 1209 permanent solution, connect
disconnected Negative pressure ink tank ink sensor of each color is not If recovery has failed, 360 ms), the ON edge for the belt encoder was never
the PCB.
connected. contact your dealer. detected by the SH.)
Pressurized tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.

[16-85]
[16-85]
Europe

Solenoid counter not connected.


Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank
Close the front cover. The front cover is released.
Before opening the front cover, touch the (The front cover switch close signal is in an inactive state.)
The front cover is open. (A state where the front cover is "Front Cover Release" button.
Front cover Close the front cover.
Z005 1211 locked) * This error occurs in cases other than after the front cover
open
lock is released (when the cover is open in a state where
Forcing opening the cover may result in the front cover is locked).
damage. (Z022-1255 occurs after the front cover lock is released.)
The switchback transport cover is released.
The switchback transport cover is open. (Other than when (The switchback transport cover switch close signal is in Close the switchback
Switchback Close the right bottom cover.
Z006 1213 clearing a jam.) an inactive state.) transport cover.
cover open
* Other than when clearing a jam (Z023-1257 will occur
when clearing a jam)
The elevation transport cover is released.
(The elevating transport cover switch close signal is in an
P-Elev cover Close the elevation transfer
Z030 1214 The elevation transport cover is open. (Other than when inactive state.)
open Close the right top cover. cover.
clearing a jam.) * Other than when clearing a jam (Z031-1258 will occur
when clearing a jam)
Internal paper feed tray 1 is released.
Tray 1 not Tray 1 is open. (When a jam is cleared.) Close Tray 1. (The internal paper feed tray 1 set SW is OFF.) Close Tray 1
Z025 1250
loaded (BP) * When clearing a jam (Z009-1007 will occur for other than
when clearing a jam)
Internal paper feed tray 2 is released.
(The internal paper feed tray 2 set SW is OFF.)
Tray 2 not Tray 2 is open. (When a jam is cleared.) Close Tray 2
Z026 1251 Close Tray 2.
loaded (BP)
* When clearing a jam (Z010-1008 will occur for other than
when clearing a jam)
A number of sheets exceeding the Despite being a Z error,
The standard paper feed tray upper limit or lower limit The standard paper feed
maximum number of sheets which can it will be possible to only
The standard paper feed tray upper limit safety switch or safety switch is OFF. tray upper limit safety switch
Check P-feed be loaded in the standard paper feed tray manually restart the job
Z024 1253 lower limit safety switch is OFF. (When a jam is cleared.) or lower limit safety switch is
tray (BP) may have been loaded. after the error has been
* When clearing a jam (Z008-1090 will occur for other than ON.
released (the job will not be
when clearing a jam)
Confirm the standard paper feed tray.

ComColor FW Series Revision 1.0


16. Panel Messages

automatically restarted).
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Left cover open.


Close the vertical transfer
Left cover open The vertical transfer cover is open. (When a jam is (The vertical transfer cover set switch is OFF.)
Z028 1254 cover.
(BP) cleared.) Close the left cover. * When clearing a jam (Z021-1095 will occur when
clearing a jam)
The front cover is released.
(The front cover switch close signal is in an inactive state.)
* This error occurs when the front cover lock is released
The front cover is open. (A state where the front cover is
Front cover Close the front cover. (inclusive of after a user-instructed front cover lock Close the front cover.
Z022 1255 not locked)
open (BP) release) when resolving a paper jam or when replacing
the ink.
 (Z005-1211 occurs in cases other than after the front
cover lock is released.)
The switchback transport cover is released.
(The switchback transport cover switch close signal is in Close the switchback
SB cover open The switchback transport cover is open. (When a jam is
Z023 1257 Close the right bottom cover. an inactive state.) transport cover.
(BP) cleared.)
* When clearing a jam (Z006-1213 will occur when
clearing a jam)
The elevation transport cover is released.
(The elevating transport cover switch close signal is in an Close the elevation transfer
P-Elev cover The elevation transport cover is open. (When a jam is
Z031 1258 Close the right top cover. inactive state.) cover.
open (BP) cleared.)
* When clearing a jam (Z030-1214 will occur when
clearing a jam)
Despite being a Z error,
The stripper unit set switch is OFF. it will be possible to only
The stripper unit set switch is OFF. (When a jam is
No stripper unit * When clearing a jam (Z032-1092 will occur when Turn on the stripper unit. manually restart the job
Z033 1259 cleared.)
set (BP) Check the stripper unit. clearing a jam) after the error has been
released (the job will not be
automatically restarted).
FU Jam release cover is not set.
Close the FU jam release
FU Jam RLS The FU jam release cover is open. (Other than when (FU Jam clear cover is setting SW is OFF.)
Z034 1262 cover.

[16-86]
[16-86]

CVR open clearing a jam.) Close the cover [P]. * Other than when clearing a jam (Z035-1263 will occur
Europe

when clearing a jam)


FU Jam release cover is not set.
FU Jam RLS The FU jam release cover is open. (When a jam is (FU Jam clear cover is setting SW is OFF.) Close the FU jam release
Z035 1263
CVR open (BP) cleared.) * When clearing a jam (Z034-1262 will occur when cover.
Close the cover [P].
clearing a jam)
The paper size recognized by the system differs from the
paper size recognized during paper transport.
Do one of the following. (1)
Touch the "Change Tray"
This error occurs when all of the following conditions are
button, change to a tray for
satisfied. Paper transport stop. It will
which the corresponding
- Implementation of only the first sheet of the paper feed be possible to restart the
The paper size may not be correct. paper size is configured,
from each tray. (first sheet when the tray is switched with job after the error has been
The paper size recognized by the system differs from the Check the standard tray paper guide, tray, and touch the "Continue"
Check paper continuous paper feed, etc.) released. However, it is only
W056 1300 paper size recognized during paper transport. or paper size setting. button. (2) Check the
size setting - The difference between the statically recognized paper possible to manually restart
loading status of the paper
length and the paper length calculated with the top edge the job (the job will not be
in the tray along with the
sensor is greater than ±10 mm automatically restarted).
paper size and touch the
- The printer does not recognize non-standard S or custom
"Continue" button. (3) Touch
sized paper L
the [Stop] button.
- When performing duplex print. Or when performing
(4) Job is deleted.
simplex print, when the paper length calculated with the
top edge sensor is longer
It will be possible to restart
the job after the error has
When the transfer belt unit must be lowered for jam During jam recovery in the event of an emergency stop, been released. However, it
Request to Operation will resume. Touch the [Confirm] button.
W051 1301 recovery, a confirmation to the user is required. when the transfer belt unit must be lowered for jam is only possible to manually
recovery oper Touch the "Confirm" button.
recovery, a confirmation to the user is required. restart the job (the job
will not be automatically
restarted).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error System error occurs.
Print controlling software error Reboot by pressing the
The parameter transferred to the "paper feed related Turn OFF the printer (Sub
Print reserving software error power key on the operation panel.
S099 1302 Software error control software" is abnormal. power key OFF).
Image processing software error If recovery has failed,
TAG controlling software error contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
It will be possible to restart
With a device permanently equipped with CIS 1, the the job after the error has
Do one of the following. (1)
position of the edge of the paper recognized by the engine been released. However, it
Paper width Adjust the standard tray paper guide to the Touch the [Continue] button
W073 1303 The edge of the paper feed guide and the edge of the is placed 10 mm or more outwards away from the position is only possible to manually
confirmation width of paper. (2) Touch the [Stop] button
paper that has been fed is displaced. of the center of the paper than the position of the edge of restart the job (the job
(3) Delete the job
the paper detected by the CIS . will not be automatically
restarted).
Database access error in HDD
TAG communication error Failed to adjust the luminous energy of the registration
The engine PCB version and firmware do not match. System error occurs. sensor during TM0-05-3-012 "REGIST&TOP EDGE
End TM0-05-3-012
Voltage error of each head Reboot by pressing the SENSOR 1 AUTO ADJUST". Turn OFF the printer (Sub
"REGIST&TOP EDGE
S098 1310 Hardware error Driving wave data of each head nozzle error power key on the operation panel. (The regist sensor setting did not reach the value targeted power key OFF).
SENSOR 1 AUTO
Multi finisher communication error If recovery has failed, with adjustment.)
ADJUST".
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.

[16-87]
[16-87]
Europe

Database access error in HDD


TAG communication error
Failed to adjust the luminous energy of top edge sensor 1
The engine PCB version and firmware do not match. System error occurs.
during TM0-05-3-012 "REGIST&TOP EDGE SENSOR 1 End TM0-05-3-012
Voltage error of each head Reboot by pressing the Turn OFF the printer (Sub
AUTO ADJUST". "REGIST&TOP EDGE
S098 1311 Hardware error Driving wave data of each head nozzle error power key on the operation panel. power key OFF).
(The top edge sensor 1 emit did not reach the value SENSOR 1 AUTO
Multi finisher communication error If recovery has failed,
targeted with adjustment.) ADJUST".
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
Failed to adjust the luminous energy of top edge sensor
The engine PCB version and firmware do not match. System error occurs.
2 during TM0-06-3-001 "Top Edge Sensor 2 Auto
Voltage error of each head Reboot by pressing the Turn OFF the printer (Sub End TM0-06-3-001 "TOP
Adjustment of Luminous Energy".
S098 1312 Hardware error Driving wave data of each head nozzle error power key on the operation panel. power key OFF). EDGE SENSOR 2 AUTO
(The top edge sensor 2 emit did not reach the value
Multi finisher communication error If recovery has failed, ADJUST".
targeted with adjustment.)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error Failed to acquire the MAX A/D value during TM0-06-3-001
The engine PCB version and firmware do not match. System error occurs. "TOP EDGE SENSOR 2 AUTO ADJUST".
Voltage error of each head Reboot by pressing the (The belt encoder pulse did not reach 10000 counts within Turn OFF the printer (Sub End TM0-06-3-001 "TOP
S098 1313 Hardware error Driving wave data of each head nozzle error power key on the operation panel. 2 seconds during TM0-06-3-001 "TOP EDGE SENSOR 2 power key OFF). EDGE SENSOR 2 AUTO
Multi finisher communication error If recovery has failed, AUTO ADJUST".) ADJUST".
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD


TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the Turn OFF the printer (Sub
Failed to write the FRAM of the engine PCB.
S098 1400 Hardware error Driving wave data of each head nozzle error power key on the operation panel. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.

Database access error in HDD


TAG communication error System error occurs.
The engine PCB version and firmware do not match. Reboot by pressing the
Turn OFF the printer (Sub
Voltage error of each head power key on the operation panel. Failed to load the FRAM of the engine PCB.
S098 1401 Hardware error power key OFF).
Driving wave data of each head nozzle error If recovery has failed,
Multi finisher communication error contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the
Print reserving software error Turn OFF the printer (Sub
power key on the operation panel. Failed to restore the mirror data.
S099 1402 Software error Image processing software error power key OFF).
If recovery has failed,
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error

[16-88]
[16-88]
Europe

Offset staple paper ejection communication error


Etc.
The number of sheets printed has reached the value Do one of the following. (1)
It is time to perform a periodic inspection. targeted for the maintenance call Touch the [Close] button
Maintenance
I001 1403 Maintenance of the printer is required. Contact your dealer. * Check when the power is turned ON and when the unit (2) Set TM0-04-6-001
call
is reset (including wake-up). "MAINTENANCE CALL
SETTING" to [0]
"Count control related software" error
Engine-PMS communication error
Maintenance unit controlling software error Variation code:
Ink circulation unit controlling software error - 1: The mirror data restoration parameter acquired by the
Paper feed system software error "count control related software" is abnormal
Error controlling software error - 2: The sheet reservation restoration parameter acquired
System error occurs.
Print controlling software error by the "count control related software" is abnormal
Reboot by pressing the
Print reserving software error - 3: The detailed count acquisition parameter acquired by Turn OFF the printer (Sub
power key on the operation panel.
S099 1404 1 to 9 Software error Image processing software error the "count control related software" is abnormal power key OFF).
If recovery has failed,
TAG controlling software error - 4: The cleaning count acquisition parameter acquired by
contact your dealer.
Power supply controlling software error the "count control related software" is abnormal
Count controlling software error - 5: The test mode parameter acquired by the "count
Resident process of PMS is down. control related software" is abnormal
Multi finisher communication error - 6: "Count control related software" control error
Offset staple paper ejection communication error - 7: "Count control related software" control error
Etc. - 8: "Count control related software" control error
- 9: "Count control related software" control error

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD


TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the Turn OFF the printer (Sub
Error with the checksum of the FLASH of the engine PCB.
S098 1405 Hardware error Driving wave data of each head nozzle error power key on the operation panel. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Engine PCB FRAM error

Variation code:
Database access error in HDD - 1: Error with the checksum of the FRAM saved data of
TAG communication error the engine PCB
System error occurs.
The engine PCB version and firmware do not match. - 2: Error with the FRAM saved counter value of the
Reboot by pressing the
Voltage error of each head engine PCB Turn OFF the printer (Sub
power key on the operation panel.
S098 1406 1 to 5 Hardware error Driving wave data of each head nozzle error - 3: Error with the format of the FRAM saved data of the power key OFF).
If recovery has failed,
Multi finisher communication error engine PCB
contact your dealer.
Offset staple paper ejection communication error - 4: After resetting to the factory default settings, the
Vendor communication error FRAM saved counter value of the engine PCB is abnormal
Etc. (not 0)
- 5: When introduced to the market, as the model card was
for the public (for evaluation) for the first time, the FRAM
saved counter value of the engine PCB is abnormal (not 0)
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the Error with the restoration data saved on the FLASH of the Turn OFF the printer (Sub
S098 1407 Hardware error Driving wave data of each head nozzle error power key on the operation panel. engine PCB. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error

[16-89]
[16-89]
Europe

Etc.
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the Error with the restoration data saved on the FRAM of the Turn OFF the printer (Sub
S098 1408 Hardware error Driving wave data of each head nozzle error power key on the operation panel. engine PCB. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the Mismatch with the version of the restoration data saved on Turn OFF the printer (Sub
S098 1409 Hardware error Driving wave data of each head nozzle error power key on the operation panel. the FLASH of the engine PCB. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the Mismatch with the version of the restoration data saved on Turn OFF the printer (Sub
S098 1410 Hardware error Driving wave data of each head nozzle error power key on the operation panel. the FRAM of the engine PCB. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD


TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the The engine PCB and the PMS may have been replaced at Turn OFF the printer (Sub
S098 1411 Hardware error Driving wave data of each head nozzle error power key on the operation panel. the same time. power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs.
Voltage error of each head Reboot by pressing the There is no restoration data in the PMS when performing Turn OFF the printer (Sub
S098 1412 Hardware error Driving wave data of each head nozzle error power key on the operation panel. TM0-01-3-042 "TEST MODE VALUE RESTORE". power key OFF).
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs. When the power is turned ON, the counter value is
Voltage error of each head Reboot by pressing the abnormal. Turn OFF the printer (Sub
Release using the reset key
S098 1414 Hardware error Driving wave data of each head nozzle error power key on the operation panel. (The counter value saved on the FRAM of the engine PCB power key OFF).
is not allowed.
Multi finisher communication error If recovery has failed, has exceeded the upper limit value.)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error

[16-90]
[16-90]
Europe

Error controlling software error


System error occurs.
Print controlling software error Failed to wake-up the machine as an S-related (engine)
Reboot by pressing the
Print reserving software error error has occurred while transitioning to the sleep mode or Turn OFF the printer (Sub
power key on the operation panel.
S099 1415 Software error Image processing software error while in the sleep mode. power key OFF).
If recovery has failed,
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
The error reset method will
The paper fed from Tray 1 did not reach the "internal differ depending on the
Buttons indicate paper jam locations. To
paper feed transport sensor: top (internal paper transfer position at which the paper is
Paper jam in A jam has occurred near the paper feed portion of Tray 1. display how to fix, touch the button.
X009 1421 sensor 1)" within a prescribed amount of time (varies remaining after pre-recovery.
tray 1 Touch the button to display the error reset
depending on the speed). (Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper fed from Tray 2 did not reach the "internal differ depending on the
Buttons indicate paper jam locations. To paper feed transport sensor: bottom (internal paper position at which the paper is
Paper jam in A jam has occurred near the paper feed portion of Tray 2.
X010 1422 display how to fix, touch the button. transfer sensor 2)" within a prescribed amount of time remaining after pre-recovery.
tray 2
Touch the button to display the error reset (varies depending on the speed). (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)
The error reset method will
The paper fed from Tray 1 did not reach the "internal
differ depending on the
Buttons indicate paper jam locations. To paper feed transport merging portion sensor" within a
position at which the paper is
P-jam in vert A jam has occurred near the internal paper feed unit. display how to fix, touch the button. prescribed amount of time (varies depending on the
X012 1423 remaining after pre-recovery.
path lower Touch the button to display the error reset speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The error reset method will


The paper fed from Tray 2 did not reach the "internal
differ depending on the
Buttons indicate paper jam locations. To paper feed transport merging portion sensor" within a
P-jam in vert A jam has occurred near the internal paper feed unit. position at which the paper is
display how to fix, touch the button. prescribed amount of time (varies depending on the
X012 1424 remaining after pre-recovery.
path lower Touch the button to display the error reset speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The paper fed from an internal paper feed did not The error reset method
reach the "VERTICAL PAPER FEED SENSOR" within will differ depending on
Buttons indicate paper jam locations. To a prescribed amount of time (varies depending on the the position at which the
P-jam in vert A jam has occurred near the internal paper feed unit. display how to fix, touch the button. speed). paper is remaining after
X012 1425
path lower Touch the button to display the error reset The variation code will indicate where the error has been pre-recovery. (Refer to
method. detected. "Paper remaining position,
· 1: Transfer from Tray 1 UI buttons, and release
· 2: Transfer from Tray 2 conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To The paper fed from a re-feed did not reach the "VERTICAL
P-jam in re-feed A jam has occurred near the paper re-feed unit. position at which the paper is
display how to fix, touch the button. PAPER FEED SENSOR" within a prescribed amount of
X008 1426 remaining after pre-recovery.
section Touch the button to display the error reset time (varies depending on the speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To The paper being fed did not reach the "SWITCHBACK
P-jam in main A jam has occurred near the transfer belt unit. position at which the paper is
display how to fix, touch the button. ENTRANCE SENSOR" within a prescribed amount of time
X002 1427 remaining after pre-recovery.
tranf sect Touch the button to display the error reset (varies depending on the speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To The paper being fed did not reach the "SWITCHBACK
P-jam in SB A paper jam has occurred at the SB entry section. position at which the paper is
display how to fix, touch the button. TRANSFER SENSOR" within a prescribed amount of time
X006 1428 remaining after pre-recovery.
entry sect Touch the button to display the error reset (varies depending on the speed).
(Refer to "Paper remaining

[16-91]
[16-91]
Europe

method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper being fed did not reach the "LOWER PAPER
differ depending on the
Buttons indicate paper jam locations. To TRANSFER ENTRANCE SENSOR
Paper jam in SB A jam has occurred near the inverting unit. position at which the paper is
display how to fix, touch the button.
X007 1429 remaining after pre-recovery.
section Touch the button to display the error reset " within a prescribed amount of time (varies depending on
(Refer to "Paper remaining
method. the speed).
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
The paper being fed did not reach the "LOWER PAPER
P-jam in Horiz A jam has occurred in the horizontal transport unit. Buttons indicate paper jam locations. To position at which the paper is
TRANSFER EXIT SENSOR" within a prescribed amount
X005 1430 display how to fix, touch the button. remaining after pre-recovery.
P-feed of time (varies depending on the speed).
Touch the button to display the error reset (Refer to "Paper remaining
method. position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
A jam has occurred near the vertical transfer introduction The paper being fed did not reach the "PAPER
P-jam in Vert position at which the paper is
Buttons indicate paper jam locations. To ELEVATION SENSOR" within a prescribed amount of
X042 1431 unit. remaining after pre-recovery.
P.F. entry display how to fix, touch the button. time (varies depending on the speed).
(Refer to "Paper remaining
Touch the button to display the error reset
position, UI buttons, and
method.
release conditions".)
The error reset method will
Buttons indicate paper jam locations. To The paper fed from Tray 1 did not pass through the differ depending on the
P-jam in vert A jam has occurred near the internal paper feed unit. display how to fix, touch the button. "internal paper feed transport sensor: top (internal paper position at which the paper is
X012 1441 Touch the button to display the error reset transfer sensor 1)" within a prescribed amount of time remaining after pre-recovery.
path lower method. (varies depending on the speed). (Refer to "Paper remaining
position, UI buttons, and
release conditions".)
The error reset method will
Buttons indicate paper jam locations. To
The paper fed from Tray 2 did not pass through the differ depending on the
display how to fix, touch the button.
P-jam in vert A jam has occurred near the internal paper feed unit. "internal paper feed transport sensor: bottom (internal position at which the paper is
Touch the button to display the error reset
X012 1442 paper transfer sensor 2)" within a prescribed amount of remaining after pre-recovery.
path lower method.
time (varies depending on the speed). (Refer to "Paper remaining
position, UI buttons, and

ComColor FW Series Revision 1.0


16. Panel Messages

release conditions".)
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The error reset method will


The paper fed from Tray 1 did not pass through the differ depending on the
Buttons indicate paper jam locations. To
P-jam in vert A jam has occurred near the internal paper feed unit. "internal paper feed transport merging portion sensor" position at which the paper is
display how to fix, touch the button.
X012 1443 within a prescribed amount of time (varies depending on remaining after pre-recovery.
path lower Touch the button to display the error reset
the speed). (Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper fed from Tray 2 did not pass through the differ depending on the
Buttons indicate paper jam locations. To
P-jam in vert A jam has occurred near the internal paper feed unit. "internal paper feed transport merging portion sensor" position at which the paper is
display how to fix, touch the button.
X012 1444 within a prescribed amount of time (varies depending on remaining after pre-recovery.
path lower Touch the button to display the error reset
the speed). (Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The paper fed from an internal paper feed did not pass
The error reset method will
through the "VERTICAL PAPER FEED SENSOR" within
differ depending on the
Buttons indicate paper jam locations. To a prescribed amount of time (varies depending on the
P-jam in vert A jam has occurred near the vertical transfer unit. position at which the paper is
display how to fix, touch the button. speed).
X011 1445 1 to 2 remaining after pre-recovery.
path upper Touch the button to display the error reset The variation code will indicate where the error has been
(Refer to "Paper remaining
method. detected.
position, UI buttons, and
· 1: Transfer from Tray 1
release conditions".)
· 2: Transfer from Tray 2
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To The paper fed from a re-feed did not pass through the
P-jam in vert A jam has occurred near the vertical transfer unit. position at which the paper is
display how to fix, touch the button. "VERTICAL PAPER FEED SENSOR" within a prescribed
X011 1446 remaining after pre-recovery.
path upper Touch the button to display the error reset amount of time (varies depending on the speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper being fed did not pass through the
differ depending on the
Buttons indicate paper jam locations. To "SWITCHBACK ENTRANCE SENSOR" within a
P-jam in SB A paper jam has occurred at the SB entry section. position at which the paper is
display how to fix, touch the button. prescribed amount of time (varies depending on the
X006 1447 remaining after pre-recovery.
entry sect Touch the button to display the error reset speed).
(Refer to "Paper remaining

[16-92]
[16-92]
Europe

method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper being fed did not pass through the
differ depending on the
Buttons indicate paper jam locations. To "SWITCHBACK TRANSFER SENSOR" within a
P-jam in SB A jam has occurred near the switchback feed section. position at which the paper is
display how to fix, touch the button. prescribed amount of time (varies depending on the
X041 1448 remaining after pre-recovery.
Feed Section Touch the button to display the error reset speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper being fed did not pass through the "LOWER
differ depending on the
Buttons indicate paper jam locations. To PAPER TRANSFER ENTRANCE SENSOR
P-jam in Horiz A jam has occurred in the horizontal transport unit. position at which the paper is
display how to fix, touch the button.
X005 1449 remaining after pre-recovery.
P-feed Touch the button to display the error reset " within a prescribed amount of time (varies depending on
(Refer to "Paper remaining
method. the speed).
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To The paper being fed did not pass through the "LOWER
P-jam in re-feed A jam has occurred near the paper re-feed unit. position at which the paper is
display how to fix, touch the button. PAPER TRANSFER EXIT SENSOR" within a prescribed
X008 1450 remaining after pre-recovery.
section Touch the button to display the error reset amount of time (varies depending on the speed).
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
The paper being fed did not pass through the "PAPER differ depending on the
Buttons indicate paper jam locations. To
Paper jam in A jam has occurred in the vertical transport unit. ELEVATION SENSOR" within a prescribed amount of position at which the paper is
display how to fix, touch the button.
X004 1451 time (varies depending on the speed). remaining after pre-recovery.
Vert P-feed Touch the button to display the error reset
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To There is paper remaining over the "internal paper feed
P-jam in vert A jam has occurred near the internal paper feed unit. position at which the paper is
display how to fix, touch the button. transport sensor: top (internal paper transfer sensor 1)"
X012 1461 remaining after pre-recovery.
path lower Touch the button to display the error reset when starting paper transport.
(Refer to "Paper remaining
method.
position, UI buttons, and

ComColor FW Series Revision 1.0


16. Panel Messages

release conditions".)
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The error reset method will


differ depending on the
Buttons indicate paper jam locations. To There is paper remaining over the "internal paper feed
position at which the paper is
P-jam in vert A jam has occurred near the internal paper feed unit. display how to fix, touch the button. transport sensor: bottom (internal paper transfer sensor 2)"
X012 1462 remaining after pre-recovery.
path lower Touch the button to display the error reset when starting paper transport.
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
There is paper remaining over the "internal paper feed differ depending on the
Buttons indicate paper jam locations. To
transport merging portion sensor" when starting paper position at which the paper is
P-jam in vert A jam has occurred near the internal paper feed unit. display how to fix, touch the button.
X012 1463 transport. remaining after pre-recovery.
path lower Touch the button to display the error reset
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To
There is paper remaining over the "VERTICAL PAPER position at which the paper is
P-jam in vert A jam has occurred near the vertical transfer unit. display how to fix, touch the button.
X011 1464 FEED SENSOR" when starting paper transport. remaining after pre-recovery.
path upper Touch the button to display the error reset
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To
There is paper remaining over the "SWITCHBACK position at which the paper is
P-jam in SB A paper jam has occurred at the SB entry section. display how to fix, touch the button.
X006 1465 ENTRANCE SENSOR" when starting paper transport. remaining after pre-recovery.
entry sect Touch the button to display the error reset
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To
There is paper remaining over the "SWITCHBACK position at which the paper is

[16-93]
[16-93]

P-jam in SB A jam has occurred near the switchback feed section. display how to fix, touch the button.
Europe

X041 1466 TRANSFER SENSOR" when starting paper transport. remaining after pre-recovery.
Feed Section Touch the button to display the error reset
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
There is paper remaining over the "LOWER PAPER differ depending on the
Buttons indicate paper jam locations. To
TRANSFER ENTRANCE SENSOR position at which the paper is
P-jam in Horiz A jam has occurred in the horizontal transport unit. display how to fix, touch the button.
X005 1467 remaining after pre-recovery.
P-feed Touch the button to display the error reset
" when starting paper transport. (Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
differ depending on the
Buttons indicate paper jam locations. To There is paper remaining over the "LOWER PAPER
position at which the paper is
P-jam in re-feed A jam has occurred near the paper re-feed unit. display how to fix, touch the button. TRANSFER EXIT SENSOR" when starting paper
X008 1468 remaining after pre-recovery.
section Touch the button to display the error reset transport.
(Refer to "Paper remaining
method.
position, UI buttons, and
release conditions".)
The error reset method will
Buttons indicate paper jam locations. To differ depending on the
display how to fix, touch the button. There is paper remaining over the "PAPER ELEVATION position at which the paper is
Paper jam in A jam has occurred in the vertical transport unit.
X004 1469 Touch the button to display the error reset SENSOR" when starting paper transport. remaining after pre-recovery.
Vert P-feed
method. (Refer to "Paper remaining
position, UI buttons, and
release conditions".)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

While there may be cases when


this error occurs while a job is in
action, as it is an error that occurs
after U642 has occurred, error
points will not be divided for while
a job is in action and for other than
while a job is in action (similar to
EX/CC, set the same error point). If
the error has occurred after "U642:
Check Tray 1" has occurred,
although there may be cases when
the job is in action (In Pause) (*),
This error occurs when, after U642 "Confirm Tray 1" has
After "U642: Check Tray 1" occurs, without shutting off the as the condition for releasing this
A problem has occurred on Tray 1. occurred, the reloading of Tray 1 is performed in a state
power, reload Tray 1. error is to "press the reset key or
To solve the problem, where the power supply unit has not been reboot. Press the Reset key, or turn
After "W052: Check load cap on tray" occurs, without shut off the power supply unit (turn
Re-Check Tray remove the jammed paper, and OFF the power supply. (Turn
U645 1501 changing the optimal number of sheets, reboot the power. the sub power key OFF)", it will not
1 press the Reset key. This error will not occur at the same time as U642. OFF the sub power key.)
The following for other than while a job is in action. be possible to restart the job after
Print using another tray is possible. This error will also not occur during continuous paper
Tray 1 elevator motor error. releasing the error. In cases other
feed.
than after "U642: Check Tray 1"
has occurred, as this error occurs
in a state where there are no jobs,
there is no relation to the restarting
of jobs.
* In cases when this error has
occurred in a state where "U642:
Check Tray 1" is not released, the
job will be in action. (In cases when
this error has occurred at the same
time as "U642: Check Tray 1", this
error will be displayed due to being
of a higher priority.)
While there may be cases when

[16-94]
[16-94]
Europe

this error occurs while a job is in


action, as it is an error that occurs
after U643 or U642 has occurred,
error points will not be divided for
while a job is in action and for other
than while a job is in action (similar
to EX/CC, set the same error point).
If the error has occurred after
"U643: Check Tray 2" has occurred,
although there may be cases when
the job is in action (In Pause) (*),
This error occurs when, after U643 "Confirm Tray 2" has as the condition for releasing this
After "U643: Check Tray 2" occurs, without shutting off the
A problem has occurred on Tray 2. occurred, the reloading of Tray 2 is performed in a state error is to "press the reset key or
power, reload Tray 2.
To solve the problem, where the power supply unit has not been reboot. Press the Reset key, or turn shut off the power supply unit (turn
After "W052: Check load cap on tray" occurs, without
Re-Check Tray remove the jammed paper, and OFF the power supply. (Turn the sub power key OFF)", it will not
U646 1502 changing the optimal number of sheets, reboot the power.
2 press the Reset key. This error will not occur at the same time as U643. OFF the sub power key.) be possible to restart the job after
The following for other than while a job is in action.
Print using another tray is possible. This error will also not occur during continuous paper releasing the error. In cases other
Tray 2 elevator motor error.
feed. than after "U643: Check Tray 2"
has occurred, as this error occurs
in a state where there are no jobs,
there is no relation to the restarting
of jobs.
* In cases when this error has
occurred in a state where "U643:
Check Tray 2" is not released, the
job will be in action. (In cases when
this error has occurred at the same
time as "U643: Check Tray 2", this
error will be displayed due to being
of a higher priority.) 4 Type code Z:
Set check error

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

As this error occurs after


the power supply unit is
reactivated, it will not occur
while a job is in action. If
the error has occurred after
"U642: Check Tray 1" has
occurred, although there
may be cases when the job
is in action (In Pause) (*), as
the condition for releasing
this error is to "press the
reset key or shut off the
power supply unit (turn the
After "U642: Check Tray 1" occurs, without shutting off the
A problem has occurred on Tray 1. sub power key OFF)", it will
power, reload Tray 1.
To solve the problem, This error occurs when the power supply unit is Press the Reset key, or turn not be possible to restart the
After "W052: Check load cap on tray" occurs, without
Re-Check Tray remove the jammed paper and reactivated without setting the paper in the tray to the best OFF the power supply. (Turn job after releasing the error.
U645 1504 changing the optimal number of sheets, reboot the power.
1 press the Reset key. suited number of sheets after W052-1955 has occurred. OFF the sub power key.) In cases other than after
The following for other than while a job is in action.
Print using another tray is possible. "U642: Check Tray 1" has
Tray 1 elevator motor error.
occurred, as this error occurs
in a state where there are no
jobs, there is no relation to
the restarting of jobs.
* In cases when this error
has occurred in a state
where "U642: Check Tray 1"
is not released, the job will
be in action. (In cases when
this error has occurred at the
same time as "U642: Check
Tray 1", this error will be
displayed due to being of a
higher priority.)

[16-95]
[16-95]
Europe

As this error occurs after


the power supply unit is
reactivated, it will not occur
while a job is in action. If
the error has occurred after
"U643: Check Tray 2" has
occurred, although there
may be cases when the job
is in action (In Pause) (*), as
the condition for releasing
this error is to "press the
reset key or shut off the
power supply unit (turn the
After "U643: Check Tray 2" occurs, without shutting off the sub power key OFF):, it will
A problem has occurred on Tray 2.
power, reload Tray 2. not be possible to restart the
To solve the problem, This error occurs when the power supply unit is Press the Reset key, or turn
After "W052: Check load cap on tray" occurs, without job after releasing the error.
Re-Check Tray remove the jammed paper, and reactivated without setting the paper in the tray to the best OFF the power supply. (Turn
U646 1505 changing the optimal number of sheets, reboot the power. In cases other than after
2 press the Reset key. suited number of sheets after W052-1956 has occurred. OFF the sub power key.)
The following for other than while a job is in action. "U643: Check Tray 2" has
Print using another tray is possible.
Tray 2 elevator motor error. occurred, as this error occurs
in a state where there are no
jobs, there is no relation to
the restarting of jobs.
* In cases when this error
has occurred in a state
where "U643: Check Tray 2"
is not released, the job will
be in action. (In cases when
this error has occurred at the
same time as "U643: Check
Tray 2", this error will be
displayed due to being of a
higher priority.) 4 Type code
Z: Set check error

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD


System error occurs.
TAG communication error
Reboot by pressing the
The engine PCB version and firmware do not match.
power key on the operation panel. Communication error between SH-TAG microcomputers Turn OFF the printer (Sub
Voltage error of each head
S098 1800 Hardware error If recovery has failed, of the engine PCB. power key OFF).
Driving wave data of each head nozzle error
contact your dealer.
Multi finisher communication error
Offset staple paper ejection communication error
Vendor communication error
Etc.
Communication error between the tag module and engine
PCB

Variation code:
Database access error in HDD
- 1: A communication error has been detected with the
TAG communication error
System error occurs. model tag module
The engine PCB version and firmware do not match.
Reboot by pressing the - 2: A communication error has been detected with the
Voltage error of each head
power key on the operation panel. black tag module Turn OFF the printer (Sub
Driving wave data of each head nozzle error
S098 1801 1 to 9 Hardware error If recovery has failed, - 3: A communication error has been detected with the power key OFF).
Multi finisher communication error
contact your dealer. cyan tag module
Offset staple paper ejection communication error
- 4: A communication error has been detected with the
Vendor communication error
magenta tag module
Etc.
- 5: A communication error has been detected with the
yellow tag module
- 6: A communication error has been detected with the
engine PCB
- 7 through 9: Spare
Database access error in HDD The engine information is incorrect.
TAG communication error System error occurs. (In cases when the model ID of the Tag and the engine
The engine PCB version and firmware do not match. Reboot by pressing the information (destination, grade, etc.) of the main unit
Voltage error of each head power key on the operation panel. do not match when the status code is "provisional Turn OFF the printer (Sub
S098 1810 Hardware error Driving wave data of each head nozzle error If recovery has failed, registration", a provisional model code is created from power key OFF).

[16-96]
[16-96]
Europe

Multi finisher communication error contact your dealer. the information of both the engine and the Tag. The
Offset staple paper ejection communication error provisionally created model code does not correspond
Vendor communication error with any model ID.)
Etc.
Database access error in HDD
TAG communication error System error occurs.
The engine PCB version and firmware do not match. Reboot by pressing the
Voltage error of each head power key on the operation panel. The model ID calculated from the model code within the Turn OFF the printer (Sub
S098 1811 1 to 3 Hardware error Driving wave data of each head nozzle error If recovery has failed, TAG differs from the model ID within the TAG. power key OFF).
Multi finisher communication error contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
Database access error in HDD
TAG communication error System error occurs.
The engine PCB version and firmware do not match. Reboot by pressing the The model ID of the TAG where the status code is
Voltage error of each head power key on the operation panel. "provisional registration" doe not match the engine Turn OFF the printer (Sub
S098 1812 1 to 3 Hardware error Driving wave data of each head nozzle error If recovery has failed, information (destination, grade, etc.) of the main unit. power key OFF).
Multi finisher communication error contact your dealer.
Offset staple paper ejection communication error
Vendor communication error
Etc.
System Error Occurs. An attempt was made to configure machine information of Without changing the setting
Turn OFF the printer (Sub
Machine The information is for a model that does not exist. power key on the operation panel. an impossible combination (destination information, model value, end the test mode
S090 1813 power key OFF).
information err If recovery has failed, grades, print information). menu in action in an error.
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Do one of the following. (1)


Touch the [Close] button
(2) Execute TM0-11-3-
In operation for provisional registration. 001 "MACHINE FINAL
The main unit is in operation for provisional registration.
Operation in This message will no longer be displayed REGISTERING"
* Check when the power is turned ON and when the unit
temporary The main unit is in operation for provisional registration. after the provisional registration period has (3) Exceed the provisional
I003 1814 is reset (including wake-up).
registration elapsed. registration period
status (automatically cleared)
* For a permanent solution,
execute TM0-11-3-
001 "MACHINE FINAL
REGISTERING".
Cancel the downloading
process of the TAG
microcomputer of the
Download processing for the engine incomplete
Firmware download error Error with the download data for the TAG microcomputer engine PCB and continue
Engine package version error
Downloading err of the engine PCB. Hold Start key down. operations for the process of
S094 1900 TAG microcomputer firmware download error
(engine) To continue downloading, (When starting the download, a data error has been downloading other firmware.
Download error of RX firmware for paper transport.
press the start key. detected with the integrity check of the download data.) Once the downloading
SH2A firmware download error
After downloading the firmware, of all firmware has been
FPGA firmware configuration error
confirm its version. completed, display the error
on the panel.

Stop the communication


Download processing for the engine incomplete No response from the TAG microcomputer loader program between the engine PCB
Firmware download error
Engine package version error of the engine PCB. and TAG microcomputer.
Downloading err Hold Start key down.
S094 1901 TAG microcomputer firmware download error (Immediately after the power was turned ON, there was When turning the power
(engine) To continue downloading,
Download error of RX firmware for paper transport. no response from the TAG microcomputer loader program back ON, activate the unit
press the start key.
SH2A firmware download error of the engine PCB.) with the normal activation
After downloading the firmware,
FPGA firmware configuration error sequence.
confirm its version.
Stop the communication
Firmware download error

[16-97]
[16-97]
Europe

Download processing for the engine incomplete between the engine PCB
Engine package version error Engine PCB TAG microcomputer main program activation and TAG microcomputer.
Downloading err To continue downloading, Hold Start key down.
S094 1902 TAG microcomputer firmware download error error. When turning the power
(engine) press the start key.
Download error of RX firmware for paper transport. (The main program has not yet been installed.) back ON, activate the unit
After downloading the firmware,
SH2A firmware download error with the normal activation
confirm its version.
FPGA firmware configuration error sequence.
Stop the communication
between the engine PCB
and TAG microcomputer.
If in the downloading
process, cancel the
downloading process of
the TAG microcomputer
Download processing for the engine incomplete Firmware download error
Error with communication with the TAG microcomputer of the engine PCB and
Engine package version error
loader program of the engine PCB. continue processing for
TAG microcomputer firmware download error To continue downloading,
Downloading err (Immediately after the power was turned ON or while Hold Start key down. the downloading of other
S094 1903 Download error of RX firmware for paper transport. press the start key.
(engine) downloading, a command error was detected with the firmware.
SH2A firmware download error After downloading the firmware,
communication with the TAG microcomputer loader When turning the power
FPGA firmware configuration error confirm its version.
program of the engine PCB.) back ON, activate the unit
with the normal activation
sequence.
If the error has occurred
while downloading, activate
the unit in a state that
will require a recovery
download.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Stop the communication


between the engine PCB
and TAG microcomputer.
If in the downloading
process, cancel the
downloading process of
Download processing for the engine incomplete Firmware download error the TAG microcomputer
I2C bus access error in relation to the TAG microcomputer
Engine package version error of the engine PCB and
of the engine PCB.
TAG microcomputer firmware download error To continue downloading, continue processing for
Downloading err (Immediately after the power was turned ON or while Hold Start key down.
S094 1904 Download error of RX firmware for paper transport. press the start key. the downloading of other
(engine) downloading, an I2C bus error (inclusive of time-
SH2A firmware download error After downloading the firmware, firmware.
outs) was detected in the communication with the TAG
FPGA firmware configuration error confirm its version. When turning the power
microcomputer of the engine PCB.)
back ON, activate the unit
with the normal activation
sequence.
If the error has occurred
while downloading, activate
the unit in a state that will
require a recovery download.
Cancel the downloading
process of the TAG
microcomputer of the
Download processing for the engine incomplete Firmware download error Access error in relation to the FLASH memory of the TAG
engine PCB and continue
Engine package version error microcomputer of the engine PCB.
Downloading err Hold Start key down. operations for the process of
S094 1905 TAG microcomputer firmware download error To continue downloading, (While downloading, a deletion or write error was detected
(engine) downloading other firmware.
Download error of RX firmware for paper transport. press the start key. with the FLASH memory of the TAG microcomputer of the
When turning the power
SH2A firmware download error After downloading the firmware, engine PCB.)
back ON, activate the unit
FPGA firmware configuration error confirm its version.
in a state that will require a
recovery download.
Cancel the downloading
process of the TAG
microcomputer of the

[16-98]
[16-98]
Europe

Download processing for the engine incomplete Firmware download error Checksum error of the FLASH memory of the TAG
engine PCB and continue
Engine package version error microcomputer of the engine PCB.
Downloading err Hold Start key down. operations for the process of
S094 1906 TAG microcomputer firmware download error To continue downloading, (While downloading, an error was detected in the
(engine) downloading other firmware.
Download error of RX firmware for paper transport. press the start key. checksum calculation of the FLASH memory of the TAG
When turning the power
SH2A firmware download error After downloading the firmware, microcomputer of the engine PCB.)
back ON, activate the unit
FPGA firmware configuration error confirm its version.
in a state that will require a
recovery download.
Cancel the downloading
Download processing for the engine incomplete process of the RX of the
Engine package version error Firmware download error engine PCB and continue
Error with the download data for the RX of the engine
TAG microcomputer firmware download error operations for the process of
Downloading err PCB. Hold Start key down.
S094 1910 Download error of RX firmware for paper transport. To continue downloading, downloading other firmware.
(engine) (When starting the download, a data error has been
SH2A firmware download error press the start key. Once the downloading
detected with the integrity check of the download data.)
FPGA firmware configuration error After downloading the firmware, of all firmware has been
confirm its version. completed, display the error
on the panel.
Stop the communication
Download processing for the engine incomplete Firmware download error
The RX loader program of the engine PCB has not been between the engine PCB
Engine package version error
installed. and the RX.
Downloading err TAG microcomputer firmware download error To continue downloading, Hold Start key down.
S094 1911 (Immediately after the power was turned ON or while When turning the power
(engine) Download error of RX firmware for paper transport. press the start key.
downloading, there was no response from the RX loader back ON, activate the unit
SH2A firmware download error After downloading the firmware,
program of the engine PCB.) with the normal activation
FPGA firmware configuration error confirm its version.
sequence.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Stop the communication


Download processing for the engine incomplete Firmware download error
The RX main program of the engine PCB has not been between the engine PCB
Engine package version error
downloaded. and the RX.
Downloading err TAG microcomputer firmware download error To continue downloading, Hold Start key down.
S094 1912 (Immediately after the power is turned ON, when When turning the power
(engine) Download error of RX firmware for paper transport. press the start key.
activating the RX main program of the engine PCB, the back ON, activate the unit
SH2A firmware download error After downloading the firmware,
main program does not notify that activation is possible.) with the normal activation
FPGA firmware configuration error confirm its version.
sequence.
Stop the communication
between the engine PCB
and the RX.
If in the downloading
process, cancel the
downloading process of
Error with communication with the RX loader program of the RX of the engine PCB
Download processing for the engine incomplete
Firmware download error the engine PCB. and continue processing for
Engine package version error
Downloading err (Immediately after the power was turned ON or while Hold Start key down. the downloading of other
S094 1913 TAG microcomputer firmware download error
(engine) To continue downloading, downloading, a command error or a response time-out firmware.
Download error of RX firmware for paper transport.
press the start key. was detected with the communication with the RX loader When turning the power
SH2A firmware download error
After downloading the firmware, program of the engine PCB.) back ON, activate the unit
FPGA firmware configuration error
confirm its version. with the normal activation
sequence.
If the error has occurred
while downloading, activate
the unit in a state that will
require a recovery download.
Cancel the RX downloading
process of the engine PCB
Download processing for the engine incomplete and continue operations for
Firmware download error Access error in relation to the FLASH memory of the RX
Engine package version error the process of downloading
Downloading err of the engine PCB. Hold Start key down.
S094 1914 TAG microcomputer firmware download error other firmware.
(engine) To continue downloading, (While downloading, a deletion or write error was detected
Download error of RX firmware for paper transport. When turning the power
press the start key. with the FLASH memory of the RX of the engine PCB.)
SH2A firmware download error back ON, activate the unit

[16-99]
[16-99]
Europe

After downloading the firmware,


FPGA firmware configuration error in a state that will require a
confirm its version.
recovery download.
Cancel the RX downloading
process of the engine PCB
Firmware download error
Download processing for the engine incomplete Checksum error of the FLASH memory of the RX of the and continue operations for
Engine package version error engine PCB. the process of downloading
Downloading err To continue downloading, Hold Start key down.
S094 1915 TAG microcomputer firmware download error (While downloading, an error was detected in the other firmware.
(engine) press the start key.
Download error of RX firmware for paper transport. checksum calculation of the FLASH memory of the RX of When turning the power
After downloading the firmware,
SH2A firmware download error the engine PCB.) back ON, activate the unit
confirm its version.
FPGA firmware configuration error in a state that will require a
recovery download.
The downloading for one of the firmware for the engine Turn OFF the printer (Sub
System error occurs.
unit has not been completed. power key OFF).* For a
Download failure of panel firmware Reboot by pressing the
(Issued when it is determined that the download is in an permanent solution, it is
S092 1920 Firmware error Download failure of engine firmware power key on the operation panel. Stop all operations.
incomplete state upon the power of the engine (SH2A) necessary to download the
If recovery has failed,
unit being turned ON and the status of all of the firmware firmware.
contact your dealer.
for within the engine being checked)
Cancel the downloading
process of the SH2A of the
Download processing for the engine incomplete Firmware download error Error with the download data for the SH2A loader of the engine PCB and continue
Engine package version error engine PCB. operations for the process of
Downloading err Hold Start key down.
S094 1921 TAG microcomputer firmware download error To continue downloading, (When starting the download of the SH2A loader unit of downloading other firmware.
(engine)
Download error of RX firmware for paper transport. press the start key. the engine PCB, a data error has been detected during When turning the power
SH2A firmware download error After downloading the firmware, the integrity check of the download data.) back ON, activate the unit
FPGA firmware configuration error confirm its version. in a state that will require a
recovery download.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Cancel the downloading


process of the SH2A of the
Download processing for the engine incomplete Error with the download data for the SH2A sequencer of engine PCB and continue
Firmware download error
Engine package version error the engine PCB. operations for the process of
Downloading err Hold Start key down.
S094 1922 TAG microcomputer firmware download error (When starting the download of the SH2A sequencer unit downloading other firmware.
(engine) To continue downloading,
Download error of RX firmware for paper transport. of the engine PCB, a data error has been detected during When turning the power
press the start key.
SH2A firmware download error the integrity check of the download data.) back ON, activate the unit
After downloading the firmware,
FPGA firmware configuration error in a state that will require a
confirm its version.
recovery download.
Cancel the downloading
process of the SH2A of the
Download processing for the engine incomplete Access error in relation to the FLASH memory of the engine PCB and continue
Firmware download error
Engine package version error SH2A of the engine PCB. operations for the process of
Downloading err Hold Start key down.
S094 1923 TAG microcomputer firmware download error (While downloading the loader unit or sequencer unit of downloading other firmware.
(engine) To continue downloading,
Download error of RX firmware for paper transport. the SH2A of the engine PCB, a deletion of the FLASH When turning the power
press the start key.
SH2A firmware download error memory or a write error has been detected.) back ON, activate the unit
After downloading the firmware,
FPGA firmware configuration error in a state that will require a
confirm its version.
recovery download.
Cancel the downloading
process of the SH2A of the
Download processing for the engine incomplete engine PCB and continue
Firmware download error
Engine package version error Checksum error of the FLASH memory of the loader unit. operations for the process of
Downloading err Hold Start key down.
S094 1924 TAG microcomputer firmware download error (While downloading the loader unit, an error was detected downloading other firmware.
(engine) To continue downloading,
Download error of RX firmware for paper transport. in the checksum calculation of the FLASH memory.) When turning the power
press the start key.
SH2A firmware download error back ON, activate the unit
After downloading the firmware,
FPGA firmware configuration error in a state that will require a
confirm its version.
recovery download.
Cancel the downloading
process of the SH2A of the
Download processing for the engine incomplete Checksum error of the FLASH memory of the sequencer engine PCB and continue
Firmware download error
Engine package version error unit. operations for the process of
Downloading err Hold Start key down.
Europe

S094 1925 TAG microcomputer firmware download error (While downloading the sequencer unit, an error was downloading other firmware.

[16-100]
[16-100]

(engine) To continue downloading,


Download error of RX firmware for paper transport. detected in the checksum calculation of the FLASH When turning the power
press the start key.
SH2A firmware download error memory.) back ON, activate the unit
After downloading the firmware,
FPGA firmware configuration error in a state that will require a
confirm its version.
recovery download.
Cancel the downloading
process within the engine
and continue operations for
Download processing for the engine incomplete Error with acquisition of data for downloading of the the process of downloading
Firmware download error
Engine package version error engine unit. other firmware.
Downloading err Hold Start key down.
S094 1926 TAG microcomputer firmware download error (When starting a download in relation to the engine When switching the power
(engine) To continue downloading,
Download error of RX firmware for paper transport. unit, an error was detected in the process of acquiring OFF and then ON, the
press the start key.
SH2A firmware download error download data.) inside of the engine is to be
After downloading the firmware,
FPGA firmware configuration error activated with the firmware
confirm its version.
from before the download
was started.
Cancel the downloading
An error was detected during the integrity confirmation of process of the FPGA of the
Download processing for the engine incomplete Firmware download error the download data which is implemented prior to starting recording data generation
Engine package version error the download of the FPGA configuration data of the PCB (IP PCB) and continue
Downloading err TAG microcomputer firmware download error To continue downloading, recording data generation PCB (IP PCB). Hold Start key down. operations for the process of
S094 1930 1 to 2
(engine) Download error of RX firmware for paper transport. press the start key. downloading other firmware.
SH2A firmware download error After downloading the firmware, 1: The ink model could not be acquired When turning the power
FPGA firmware configuration error confirm its version. 2: The operating color could not be acquired back ON, activate the unit
in a state that will require a
recovery download.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Cancel the downloading


process of the FPGA of the
Firmware download error recording data generation
Download processing for the engine incomplete
PCB (IP PCB) and continue
Engine package version error A deletion time-out has occurred while deleting the flash
Downloading err To continue downloading, Hold Start key down. operations for the process of
S094 1931 TAG microcomputer firmware download error memory of the recording data generation PCB (IP PCB).
(engine) press the start key. downloading other firmware.
Download error of RX firmware for paper transport. (A flash memory deletion error has been detected.)
After downloading the firmware, When turning the power
SH2A firmware download error
confirm its version. back ON, activate the unit
FPGA firmware configuration error
in a state that will require a
recovery download.
Cancel the downloading
process of the FPGA of the
Download processing for the engine incomplete recording data generation
Firmware download error A master making time-out has occurred while writing
Engine package version error PCB (IP PCB) and continue
FPGA configuration data of the recording data generation
Downloading err TAG microcomputer firmware download error Hold Start key down. operations for the process of
S094 1932 To continue downloading, PCB (IP PCB) into the flash memory of the recording data
(engine) Download error of RX firmware for paper transport. downloading other firmware.
press the start key. generation PCB (IP PCB).
SH2A firmware download error When turning the power
After downloading the firmware, (A flash memory master making error has been detected.)
FPGA firmware configuration error back ON, activate the unit
confirm its version.
in a state that will require a
recovery download.
Cancel the downloading
process of the FPGA of the
Firmware download error recording data generation
Download processing for the engine incomplete
PCB (IP PCB) and continue
Engine package version error An error has been detected with the verification after
Downloading err To continue downloading, Hold Start key down. operations for the process of
S094 1933 TAG microcomputer firmware download error master making of the FPGA configuration data of the
(engine) press the start key. downloading other firmware.
Download error of RX firmware for paper transport. recording data generation PCB (IP PCB).
After downloading the firmware, When turning the power
SH2A firmware download error
confirm its version. back ON, activate the unit
FPGA firmware configuration error
in a state that will require a
recovery download.
Stop the communication
Download processing for the engine incomplete Firmware download error Failed to prepare the RX main program of the engine
Europe

between the engine PCB

[16-101]
[16-101]

Engine package version error PCB.


and the RX.
Downloading err TAG microcomputer firmware download error To continue downloading, (Issued when the main program will not notify the Hold Start key down.
S094 1934 When turning the power
(engine) Download error of RX firmware for paper transport. press the start key. completion of preparation in cases when the RX main
back ON, activate the unit
SH2A firmware download error After downloading the firmware, program of the engine PCB is going to be activated after
with the normal activation
FPGA firmware configuration error confirm its version. the power is turned ON.)
sequence.
Load the tray that had
not been loaded. It will be
Upon switching the transport from the standard paper feed Upon switching the transport from the standard paper feed possible to restart the job
Operation will resume.
P-feed tray not tray to a different tray, the applicable tray or any other tray tray to a different tray, the applicable tray or any other tray Touch the [Confirm] button. after the error has been
W069 1935 Touch the "Confirm" button.
ready has not been loaded. had not been loaded. released. However, it is only
possible to manually restart
the job (the job will not be
automatically restarted).
The control card is not correct. Attach an applicable control
If this card is officially registered as is, this card on the main unit that Set a control card on the
Machine ID While being provisionally registered, the information of the During provisional registration, the information of the main
I009 1936 machine cannot be used. matches the information of main unit that matches the
conflict main unit and the control card differs. unit and the control card differs.
the main unit. information of the main unit.
Contact your dealer.
Due to the occurrence of a jam while print, paper that has It will be possible to restart
not been counted may have been output to the paper the job after the error has
Print continues. receiving tray. been released. However, it
Incorrect Due to the occurrence of a jam while print, the paper for Touch the [Continue] button.
W071 1937 When print is complete, check the * Regardless of whether or not an option is connected, is only possible to manually
collating which the print operation has not been completed may
printouts and that pages are in the correct issue this error when paper that has not been counted restart the job (the job
have been output to the paper receiving tray.
order. upon the occurrence of a jam may have been output to will not be automatically
the paper receiving tray of the FD or FU. restarted).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD PLL reconfiguration error of the recording data generation
TAG communication error System error occurs. PCB (IP PCB)
The engine PCB version and firmware do not match. Reboot by pressing the
Turn OFF the printer (Sub
Voltage error of each head power key on the operation panel. Variation code:
S098 1940 1 to 2 Hardware error power key OFF).
Driving wave data of each head nozzle error If recovery has failed, - 1: There is no PLL reconfiguration data
Multi finisher communication error contact your dealer. - 2: The PLL reconfiguration process did not end
Offset staple paper ejection communication error successfully
Vendor communication error
Etc.
The Tray 1 upper limit sensor is ON when loading Tray 1.
(The upper limit sensor of the corresponding tray is ON
Do one of the following. (1) It will be possible to restart
Paper that exceeds the maximum capacity and a jam error has not occurred.)
Each tray has been loaded with paper exceeding the Replace the paper in the the job after the error has
may be set in the standard tray.
upper limit. tray with an appropriate been released. However, it
Check load cap <Cause of error>
W052 1955 The following for other than while a job is in action. number of sheets and load is only possible to manually
on tray Check the tray. - Tray 1 has been loaded with an excessive amount of
Tray 1 or Tray 2 upper limit sensor error. the tray. (2) Turn OFF the restart the job (the job
If recovery has failed, paper.
printer (Sub power key OFF) will not be automatically
contact your dealer.
restarted).
* Other than while a job in action
(U642-1045 will occur while a job is in action)
The Tray 2 upper limit sensor is ON when loading Tray 2.
(The upper limit sensor of the corresponding tray is ON
It will be possible to restart
Paper that exceeds the maximum capacity and a jam error has not occurred.) Do one of the following. (1)
Each tray has been loaded with paper exceeding the the job after the error has
may be set in the standard tray. Replace the paper in the
upper limit. been released. However, it
Check load cap <Cause of error> tray with an appropriate
W052 1956 The following for other than while a job is in action. is only possible to manually
on tray Check the tray. - Tray 2 has been loaded with an excessive amount of number of sheets and load
Tray 1 or Tray 2 upper limit sensor error. restart the job (the job
If recovery has failed, paper. the tray. (2) Turn OFF the
will not be automatically
contact your dealer. printer (Sub power key OFF)
restarted).
* Other than while a job is in action
(U643-1046 will occur while a job is in action)
Europe

[16-102]
[16-102]

ComColor FW Series Revision 1.0


16. Panel Messages
6. Error Point 2000 Through 2499 (Print Head Related)

Error type
CONFIDENTIAL

Type Point VC Description Message Detection Conditions Clearing Conditions Remarks


name
Belt platen elevating motor encoder error.
Belt platen elevating motor error.
Even when the belt platen elevating motor is driven, the
Transfer belt unit lower limit sensor or upper limit sensor System error occurs.
BP elevation number of pulses of the motor encoder does not reach the
S003 2000 error. Reboot by pressing the Turn OFF the printer (Sub
error prescribed number of pulses.
Transfer belt unit elevation wire error. power key on the operation panel. power key OFF)
Error with alignment when elevating the transfer belt unit. If recovery has failed,
Maintenance unit stopping position error. contact your dealer.
Belt platen elevating motor encoder error.
Despite attempting to drive the belt platen elevating motor,
Belt platen elevating motor error. System error occurs.
it has been detected that the motor is not functioning.
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the
BP elevation (While driving the transfer belt unit motor, a belt platen
S003 2001 error. power key on the operation panel. Turn OFF the printer (Sub
error elevating motor lock has been detected.)
Transfer belt unit elevation wire error. If recovery has failed, power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer.
Maintenance unit stopping position error.
Belt platen elevating motor encoder error.
Belt platen elevating motor error. System error occurs. Although the transfer belt unit was raised to the upper limit
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the position and the alignment operation was performed after
BP elevation
S003 2002 error. power key on the operation panel. detecting the edge where the upper limit sensor turns ON, Turn OFF the printer (Sub
error
Transfer belt unit elevation wire error. If recovery has failed, the upper limit sensor remained OFF. power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer.
Maintenance unit stopping position error.
Belt platen elevating motor encoder error.
Belt platen elevating motor error. System error occurs.
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the Although the transfer belt unit was raised to the upper limit
BP elevation
S003 2003 error. power key on the operation panel. position, the lower limit sensor does not turn OFF. Turn OFF the printer (Sub
error
Transfer belt unit elevation wire error. If recovery has failed, power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer.
Maintenance unit stopping position error.
Belt platen elevating motor encoder error.
Europe

[16-103]
[16-103]

System error occurs.


Belt platen elevating motor error.
Reboot by pressing the Although the transfer belt unit was raised to the cleaning
Transfer belt unit lower limit sensor or upper limit sensor
BP elevation power key on the operation panel. position, the upper limit sensor turns ON.
S003 2004 error. Turn OFF the printer (Sub
error If recovery has failed,
Transfer belt unit elevation wire error. power key OFF)
contact your dealer.
Error with alignment when elevating the transfer belt unit.
Maintenance unit stopping position error.
Belt platen elevating motor encoder error.
Belt platen elevating motor error. System error occurs.
Although the transfer belt unit was raised to the cleaning
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the
BP elevation position, the lower limit sensor does not turn OFF.
S003 2005 error. power key on the operation panel. Turn OFF the printer (Sub
error
Transfer belt unit elevation wire error. If recovery has failed, power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer.
Maintenance unit stopping position error.
Belt platen elevating motor encoder error.
System error occurs.
Belt platen elevating motor error.
Reboot by pressing the
Transfer belt unit lower limit sensor or upper limit sensor Although the transfer belt unit was moved to the lower limit
BP elevation power key on the operation panel.
S003 2006 error. position, the upper limit sensor does not turn OFF. Turn OFF the printer (Sub
error If recovery has failed,
Transfer belt unit elevation wire error. power key OFF)
contact your dealer.
Error with alignment when elevating the transfer belt unit.
Maintenance unit stopping position error.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Although the transfer belt unit was moved to the lower limit
CONFIDENTIAL

position, the lower limit sensor returned an error.


Belt platen elevating motor encoder error.
Belt platen elevating motor error. Variation code:
System error occurs.
BP elevation Transfer belt unit lower limit sensor or upper limit sensor - 1: Although the transfer belt unit was moved to the lower
S003 2007 1 to 2 Reboot by pressing the Turn OFF the printer (Sub
error error. limit position, the lower limit sensor turned ON
power key on the operation panel. power key OFF)
Transfer belt unit elevation wire error. - 2: Although the transfer belt unit was moved to the lower
If recovery has failed,
Error with alignment when elevating the transfer belt unit. limit position and was once stopped by detecting the edge
contact your dealer.
Maintenance unit stopping position error. at which the lower limit sensor turns ON, the lower limit
sensor remained OFF

Belt platen elevating motor encoder error.


Although the transfer belt unit was lowered to the gap
Belt platen elevating motor error.
System error occurs. adjustment position, the upper limit sensor does not turn
BP elevation Transfer belt unit lower limit sensor or upper limit sensor
S003 2008 Reboot by pressing the OFF. Turn OFF the printer (Sub
error error.
power key on the operation panel. power key OFF)
Transfer belt unit elevation wire error.
If recovery has failed,
Error with alignment when elevating the transfer belt unit.
contact your dealer.
Maintenance unit stopping position error.

Belt platen elevating motor encoder error.


Belt platen elevating motor error. Although the transfer belt unit was lowered to the gap
System error occurs.
BP elevation Transfer belt unit lower limit sensor or upper limit sensor adjustment position, the lower limit sensor turns ON.
S003 2009 Reboot by pressing the Turn OFF the printer (Sub
error error.
power key on the operation panel. power key OFF)
Transfer belt unit elevation wire error.
If recovery has failed,
Error with alignment when elevating the transfer belt unit.
contact your dealer.
Maintenance unit stopping position error.
Belt platen elevating motor encoder error.
Belt platen elevating motor error. System error occurs.
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the The upper limit sensor and lower limit sensor are turned
BP elevation
S003 2010 error. power key on the operation panel. ON at the same time. Turn OFF the printer (Sub
error
Transfer belt unit elevation wire error. If recovery has failed, power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer.
Europe

[16-104]
[16-104]

Maintenance unit stopping position error.


Belt platen elevating motor encoder error.
System error occurs.
Belt platen elevating motor error.
Reboot by pressing the
Transfer belt unit lower limit sensor or upper limit sensor The transfer belt unit elevation wire has become loose.
BP elevation power key on the operation panel.
S003 2011 error. (Loose elevation wire switch is ON) Turn OFF the printer (Sub
error If recovery has failed,
Transfer belt unit elevation wire error. power key OFF)
contact your dealer.
Error with alignment when elevating the transfer belt unit.
Maintenance unit stopping position error.
Transfer belt unit elevation mechanism alignment error.
Although the transfer belt unit was moved to the upper limit
(plain or card paper) position, the head holder is not aligned.

Variation code:
Belt platen elevating motor encoder error.
- 1: The rear left of the head holder is not aligned (plain)
Belt platen elevating motor error. System error occurs.
- 2: The rear right of the head holder is not aligned (plain)
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the
- 3: The front left of the head holder is not aligned (plain) Turn OFF the printer.
BP elevation error. power key on the operation panel.
S003 2012 1 to 8 - 4: The front right of the head holder is not aligned (plain) Turn OFF the printer (Sub
error Transfer belt unit elevation wire error. If recovery has failed,
- 5: The rear left of the head holder is not aligned (card power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer.
paper)
Maintenance unit stopping position error.
- 6: The rear right of the head holder is not aligned (card
paper)
- 7: The front left of the head holder is not aligned (card
paper)
- 8: The front right of the head holder is not aligned (card
paper)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Belt platen elevating motor encoder error.


Belt platen elevating motor error. System error occurs. Although the belt platen elevating motor was driven,
BP elevation Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the operation did not stop after a prescribed amount of time.
S003 2013 Turn OFF the printer (Sub
error error. power key on the operation panel.
power key OFF)
Transfer belt unit elevation wire error. If recovery has failed,
Error with alignment when elevating the transfer belt unit. contact your dealer.
Maintenance unit stopping position error.
Maintenance unit stopping position error.
There was an error with the stopping position of the ink
pan, transfer belt unit, or wiper.

Variation code:
- 1: The relationship between the stopping positions of
Belt platen elevating motor encoder error. the ink pan and transfer belt unit are in a state that would
Belt platen elevating motor error. System error occurs. not be possible with normal operation and the initializing
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the operation of the cleaning unit cannot be performed
Turn OFF the printer.
BP elevation error. power key on the operation panel. - 2: The wiper is not at its origin and the operation of the
S003 2014 1 to 5 Turn OFF the printer (Sub
error Transfer belt unit elevation wire error. If recovery has failed, ink pan cannot be performed.
power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer. - 3: There is a difference between the position at which
Maintenance unit stopping position error. the wiper unit was last stopped and the stopping position
recognized based on the current sensor status.
- 4: There is a difference between the position at which
the transfer belt unit was last stopped and the stopping
position recognized based on the current sensor status.
- 5: There is a difference between the position at which the
ink pan unit was last stopped and the stopping position
recognized based on the current sensor status.
Transfer belt unit elevation mechanism alignment error.
Although the transfer belt unit was moved to the upper
limit (envelope no. 1 or envelope no. 2) position, the head
holder is aligned.
Europe

[16-105]
[16-105]

Variation code:
- 1: The rear left of the head holder is not aligned (envelope
Belt platen elevating motor encoder error. no. 1)
Belt platen elevating motor error. System error occurs. - 2: The rear right of the head holder is not aligned
Transfer belt unit lower limit sensor or upper limit sensor Reboot by pressing the (envelope no. 1)
Turn OFF the printer.
BP elevation error. power key on the operation panel. - 3: The front left of the head holder is not aligned (envelope
S003 2015 1 to 8 Turn OFF the printer (Sub
error Transfer belt unit elevation wire error. If recovery has failed, no. 1)
power key OFF)
Error with alignment when elevating the transfer belt unit. contact your dealer. - 4: The front right of the head holder is not aligned
Maintenance unit stopping position error. (envelope no. 1)
- 5: The rear left of the head holder is not aligned (envelope
no. 2)
- 6: The rear right of the head holder is not aligned
(envelope no. 2)
- 7: The front left of the head holder is not aligned (envelope
no. 2)
- 8: The front right of the head holder is not aligned
(envelope no. 2)
System error occurs.
Store position sensor error. Reboot by pressing the Although the ink pan was moved to the retracted position,
S032 2020 Ink pan error Expanded position sensor error. power key on the operation panel. the store position sensor does not turn ON. Turn OFF the printer (Sub
Ink pan motor error. If recovery has failed, power key OFF).
contact your dealer.

Store position sensor error. System error occurs.


Although the ink pan was moved to the retracted position,
Expanded position sensor error. Reboot by pressing the
S032 2021 Ink pan error the expanded position sensor does not turn OFF. Turn OFF the printer (Sub
Ink pan motor error. power key on the operation panel.
power key OFF).
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
System error occurs.
CONFIDENTIAL

Store position sensor error. Reboot by pressing the


Although the ink pan was moved to the expanded position,
S032 2022 Ink pan error Expanded position sensor error. power key on the operation panel. Turn OFF the printer (Sub
the store position sensor does not turn OFF.
Ink pan motor error. If recovery has failed, power key OFF).
contact your dealer.
System error occurs.
Although the ink pan was moved to the expanded position,
Store position sensor error. Reboot by pressing the
the expanded position sensor does not turn ON.
S032 2023 Ink pan error Expanded position sensor error. power key on the operation panel. Turn OFF the printer (Sub
Ink pan motor error. If recovery has failed, power key OFF).
contact your dealer.
System error occurs.
Store position sensor error. Reboot by pressing the Although the ink pan was operated, the operation was not
S032 2024 Ink pan error Expanded position sensor error. power key on the operation panel. completed within a prescribed amount of time. Turn OFF the printer (Sub
Ink pan motor error. If recovery has failed, power key OFF).
contact your dealer.
System error occurs.
Store position sensor error. Reboot by pressing the The store position sensor and the expanded position Turn OFF the printer (Sub
S032 2025 Ink pan error Expanded position sensor error. power key on the operation panel. sensor are turned ON at the same time. power key OFF).
Ink pan motor error. If recovery has failed,
contact your dealer.

- In the operation of moving the ink pan to the retracted


position, the edge where the store position sensor is
Store position sensor error. System error occurs.
turned ON was detected before being operated for a Turn OFF the printer (Sub
Expanded position sensor error. Reboot by pressing the
S032 2026 Ink pan error prescribed amount of time. power key OFF).
Ink pan motor error. power key on the operation panel. - In the operation of moving the ink pan from the retracted
If recovery has failed, position to the pause position, the store position sensor
contact your dealer. remains ON despite being operated for a prescribed
amount of time.
- In the operation of moving the ink pan to the expanded
position, the edge where the expanded position sensor
System error occurs.
Store position sensor error. is turned ON was detected before being operated for a
Europe

Reboot by pressing the Turn OFF the printer (Sub

[16-106]
[16-106]

Expanded position sensor error. prescribed amount of time.


S032 2027 Ink pan error power key on the operation panel. power key OFF).
Ink pan motor error. - In the operation of moving the ink pan from the
If recovery has failed,
expanded position to the pause position, the expanded
contact your dealer.
position sensor remains ON despite being operated for a
prescribed amount of time.
System error occurs.
Wiper home sensor error. Reboot by pressing the Turn OFF the printer (Sub
Wiper action Although the wiper is moved towards the rear, the wiper
S033 2030 Wiper motor error. power key on the operation panel. power key OFF).
error home sensor does not turn ON.
If recovery has failed,
contact your dealer.
System error occurs.
Wiper home sensor error. Reboot by pressing the Turn OFF the printer (Sub
Wiper action Although the wiper is moved towards the front, the wiper
S033 2031 Wiper motor error. power key on the operation panel. power key OFF).
error home sensor does not turn OFF.
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
System error occurs. Shortage of moving distance when moving the wiper
CONFIDENTIAL

Wiper home sensor error. Reboot by pressing the towards the front. Turn OFF the printer (Sub
Wiper action
S033 2032 Wiper motor error. power key on the operation panel. (The number of movement pulses until the wiper home power key OFF).
error
If recovery has failed, sensor turns ON was less than the prescribed value.)
contact your dealer.
System error occurs. The driving of the wiper was not completed within a
Wiper home sensor error. Reboot by pressing the prescribed amount of time. Turn OFF the printer (Sub
Wiper action
S033 2033 Wiper motor error. power key on the operation panel. (Although the wiper was moved, movement for the power key OFF).
error
If recovery has failed, specified number of pulses was not completed within the
contact your dealer. prescribed amount of time.)

Overflow sensor error. System error occurs.


In a temperature range that requires active heating, the
The ink temperature detected for each head is abnormal. Reboot by pressing the
temperature does not reach a prescribed temperature Turn OFF the printer (Sub
Ink supply unit Ink circulation motor error. power key on the operation panel.
S035 2035 despite being heated for a prescribed amount of time. power key OFF).
error Error with the pressurized tank ink sensor of each color. If recovery has failed,
Error with the negatively pressurized tank ink sensor of contact your dealer.
each color.
Negatively pressurized tank open air valve error.

Overflow sensor error.


The ink temperature detected for each head is abnormal. System error occurs.
In a temperature range that requires active cooling, the
Ink circulation motor error. Reboot by pressing the Turn OFF the printer (Sub
Ink supply unit temperature does not reach a prescribed temperature
S035 2036 Error with the pressurized tank ink sensor of each color. power key on the operation panel. power key OFF).
error despite being cooled for a prescribed amount of time.
Error with the negatively pressurized tank ink sensor of If recovery has failed,
each color. contact your dealer.
Negatively pressurized tank open air valve error.

Overflow sensor error.


The ink temperature detected for each head is abnormal. System error occurs. The ink temperature detected with the ink bus and
Ink circulation motor error. Reboot by pressing the thermistor of the head is exceeding the prescribed Turn OFF the printer (Sub
Ink supply unit
S035 2037 Error with the pressurized tank ink sensor of each color. power key on the operation panel. temperature. power key OFF).
Europe

[16-107]
[16-107]

error
Error with the negatively pressurized tank ink sensor of If recovery has failed,
each color. contact your dealer.
Negatively pressurized tank open air valve error.

Overflow sensor error.


The ink temperature detected for each head is abnormal. System error occurs.
Ink circulation motor error. Reboot by pressing the The ink temperature detected with the ink bus
Ink supply unit Turn OFF the printer (Sub
S035 2038 Error with the pressurized tank ink sensor of each color. power key on the operation panel. and thermistor of the head is below the prescribed
error power key OFF).
Error with the negatively pressurized tank ink sensor of If recovery has failed, temperature.
each color. contact your dealer.
Negatively pressurized tank open air valve error.

Overflow sensor error.


The ink temperature detected for each head is abnormal.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the The ink leakage detection sensor has been triggered
S035 2039 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error power key on the operation panel. (Mantis 53795)
Error with the negatively pressurized tank ink sensor of power key OFF).
If recovery has failed,
each color.
contact your dealer.
Negatively pressurized tank open air valve error.

System error occurs. Although the authorization cam was moved to the home
Authorization cam home position sensor error. Reboot by pressing the position, the authorization cam home position sensor does
Ink cartridge
S034 2040 Authorization cam driving motor error. power key on the operation panel. not turn ON. Turn OFF the printer (Sub
unit error
If recovery has failed, power key OFF).
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
System error occurs.
CONFIDENTIAL

Although the authorization cam was moved, the


Authorization cam home position sensor error. Reboot by pressing the
Ink cartridge authorization cam home position sensor turning ON was
S034 2041 Authorization cam driving motor error. power key on the operation panel. Turn OFF the printer (Sub
unit error not detected even after a prescribed amount of time.
If recovery has failed, power key OFF).
contact your dealer.
System error occurs.
The air regulator valve is not connected. Air regulator valve error
Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color. (The connection detection signal for the air regulator valve
S036 2042 power key on the operation panel. Turn OFF the printer (Sub
error is in an inactive state.)
If recovery has failed, power key OFF).
contact your dealer.
System error occurs.
Ink is not supplied to the negatively pressurized tank when
Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color. starting the initial filling of ink.
S036 2043 power key on the operation panel. Turn OFF the printer (Sub
error
If recovery has failed, power key OFF).
contact your dealer.
The applied pressure became an abnormal value when
generating the pressurization pressure.
System error occurs.
Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color. Variation code:
S036 2044 1 to 4 power key on the operation panel. Turn OFF the printer (Sub
error 1: During initial filling
If recovery has failed, power key OFF).
2: During weak cleaning
contact your dealer.
3: During strong cleaning
4: During circulation
Generation of the pressurization pressure was not
completed within a prescribed amount of time.
System error occurs.
Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color. Variation code:
S036 2045 1 to 4 power key on the operation panel. Turn OFF the printer (Sub
error 1: During initial filling
If recovery has failed, power key OFF).
2: During weak cleaning
contact your dealer.
3: During strong cleaning
4: During circulation
Europe

[16-108]
[16-108]

System error occurs.


Reboot by pressing the The pressurization pressure sensor became 3 kPa or less
Ink circ pump Error with ink circulation pump of each color.
S036 2046 power key on the operation panel. when reaching the prescribed pressure of the negative Turn OFF the printer (Sub
error
If recovery has failed, pressurization during ink circulation. power key OFF).
contact your dealer.
The applied pressure became an abnormal value when
System error occurs.
maintaining the pressurization pressure.
Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color.
S036 2047 1 to 2 power key on the operation panel. Turn OFF the printer (Sub
error Variation code:
If recovery has failed, power key OFF).
1: During initial filling
contact your dealer.
2: During circulation

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The pressurization pressurizing pressure control valve
CONFIDENTIAL

System error occurs. continued to remain ON for a prescribed amount of time


Reboot by pressing the while maintaining the pressurization pressure. Turn OFF the printer (Sub
Ink circ pump Error with ink circulation pump of each color.
S036 2048 1 to 2 power key on the operation panel. power key OFF).
error
If recovery has failed, Variation code:
contact your dealer. 1: During initial filling
2: During circulation
The pressurization pressurizing pressure control valve
System error occurs. continued to remain OFF for a prescribed amount of time
Reboot by pressing the while maintaining the pressurization pressure. Turn OFF the printer (Sub
Ink circ pump Error with ink circulation pump of each color.
S036 2049 1 to 2 power key on the operation panel. power key OFF).
error
If recovery has failed, Variation code:
contact your dealer. 1: During initial filling
2: During circulation
System error occurs.
The value became abnormal during the generation of a
Reboot by pressing the Turn OFF the printer (Sub
Ink circ pump Error with ink circulation pump of each color. negative pressure while circulating the ink.
S036 2050 power key on the operation panel. power key OFF).
error
If recovery has failed,
contact your dealer.
System error occurs. Generation of the negative pressure was not completed
Reboot by pressing the within a prescribed amount of time while circulating the Turn OFF the printer (Sub
Ink circ pump Error with ink circulation pump of each color.
S036 2051 power key on the operation panel. ink. power key OFF).
error
If recovery has failed,
contact your dealer.
System error occurs. The negative pressure sensor indicated -2 kPa or less
Reboot by pressing the when reaching the prescribed pressure of the applied Turn OFF the printer (Sub
Ink circ pump Error with ink circulation pump of each color.
S036 2052 power key on the operation panel. pressure during ink circulation. power key OFF).
error
If recovery has failed,
contact your dealer.
System error occurs. The value for the negative pressure became abnormal
Reboot by pressing the during when maintaining the pressure while circulating the Turn OFF the printer (Sub
Europe

Ink circ pump Error with ink circulation pump of each color.

[16-109]
[16-109]

S036 2053 power key on the operation panel. ink. power key OFF).
error
If recovery has failed,
contact your dealer.
System error occurs. The negative pressurizing pressure control valve
Reboot by pressing the continued to remain ON for a prescribed amount of Turn OFF the printer (Sub
Ink circ pump Error with ink circulation pump of each color.
S036 2054 power key on the operation panel. time while maintaining the negative pressure during ink power key OFF).
error
If recovery has failed, circulation.
contact your dealer.
The negative pressurizing pressure control valve
System error occurs.
continued to remain OFF for a prescribed amount of
Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color. time while maintaining the negative pressure during ink
S036 2055 power key on the operation panel. Turn OFF the printer (Sub
error circulation.
If recovery has failed, power key OFF).
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The negative pressure is not released into the air pressure
CONFIDENTIAL

System error occurs. when initializing the ink route.


Reboot by pressing the
Ink circ pump Error with ink circulation pump of each color. power key on the operation panel. Variation code:
S036 2056 1 to 4 Turn OFF the printer (Sub
error If recovery has failed, 1: During initial filling
power key OFF).
contact your dealer. 2: During weak cleaning
3: During strong cleaning
4: During circulation
Pressurization pressure abnormal value continuation
Displayed in cases when the pressure sensor of the
pressurization chamber continues to indicate a value
System error occurs. greater than the prescribed pressure for a prescribed
Reboot by pressing the amount of time.
Ink circ pump Error with ink circulation pump of each color.
S036 2057 power key on the operation panel. Turn OFF the printer (Sub
error
If recovery has failed, Refer to the setting values of TM 2-09-6-033 power key OFF).
contact your dealer. "Pressurization Error Pressure Detection Value" and 2-09-
6-035 "Abnormal Pressure Value_Continuation Time" for
manufacturers for the prescribed pressure and prescribed
amount of time.
Negative pressure abnormal value continuation
Displayed in cases when the pressure sensor of the
negative pressure chamber continues to indicate a value
System error occurs. greater than the prescribed pressure for a prescribed
Reboot by pressing the amount of time.
Ink circ pump Error with ink circulation pump of each color.
S036 2058 power key on the operation panel. Turn OFF the printer (Sub
error
If recovery has failed, Refer to the setting values of TM 2-09-6-034 "Negative power key OFF).
contact your dealer. Pressure Error Pressure Detection Value" and 2-09-6-
035 "Abnormal Pressure Value_Continuation Time" for
manufacturers for the prescribed pressure and prescribed
amount of time.
Mantis 54367
Europe

[16-110]
[16-110]

System error occurs. Ink is not supplied to the negatively pressurized tank when
Reboot by pressing the starting ink circulation through the external filter.
Ink circ pump Error with ink circulation pump of each color.
S036 2059 1 to 2 power key on the operation panel. Turn OFF the printer (Sub
error
If recovery has failed, Variation code: 1 power key OFF).
contact your dealer. External filter air removal ink circulation
Variation code: 2
External filter ink circulation
Overflow sensor error.
The ink temperature detected for each head is abnormal.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the The overflow sensor is ON.
S035 2060 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error power key on the operation panel.
Error with the negatively pressurized tank ink sensor of power key OFF).
If recovery has failed,
each color.
contact your dealer.
Negatively pressurized tank open air valve error.
Turn OFF the printer (Sub
The waste ink tank has been detected as being full.
The waste ink tank is full. power key OFF).
Waste ink tank The following state lasted for 2 seconds or more.
S014 2061 The waste ink tank is full. Contact your dealer and
error - Waste ink tank sensor 1 (top): OFF
replace the waste ink tank. * For a permanent solution,
- Waste ink tank sensor 2 (bottom): ON
remove the waste ink tank.
Do one of the following.

(1) Touch the [Close] button.

The waste ink tank must be replaced soon. The waste ink tank must be replaced soon. (2) Remove the waste ink
The following state lasted for 2 seconds or more. tank.
Waste ink tank The waste ink tank must be replaced soon.
I002 2062 Contact your dealer and - Waste ink tank sensor 1 (top): ON
near full
prepare a new waste ink tank. - Waste ink tank sensor 2 (bottom): ON (3) The waste ink tank
becomes full (automatically
cleared)
* For a permanent solution,
remove (replace) the waste
ink tank.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Each head control (HDR) PCB is not connected.
CONFIDENTIAL

Recording data generating (IP) PCB is not connected.


Controller PCB is not connected.
CIS PCB not connected.
Ink cooling fan is not connected.
Ink heater is not connected.
Head drive IC cooling fan is not connected.
Overflow tank ink sensor is not connected.
System Error Occurs. The waste ink tank is not mounted.
Pressurized tank ink sensor of each color is not Turn OFF the printer (Sub
Reboot by pressing the The following state lasted for 2 seconds or more.
PCB or HW connected. power key OFF).
S096 2063 power key on the operation panel. - Waste ink tank sensor 1 (top): OFF
disconnected Negative pressure ink tank ink sensor of each color is not
If recovery has failed, - Waste ink tank sensor 2 (bottom): OFF
connected. * For a permanent solution,
contact your dealer.
Pressurized tank air valve is not connected. connect the PCB.
Negative pressure ink tank air valve is not connected.
Negative pressure ink tank air valve is not connected.
Solenoid counter not connected.
Facedown paper ejection flipper is not connected.
Belt encoder is not connected.
Switchback clutch is not connected.
Waste ink tank

Overflow sensor error.


The ink temperature detected for each head is abnormal. System error occurs.
Ink circulation motor error. Reboot by pressing the The ink temperature acquired from the head during
Ink supply unit
S035 2065 Error with the pressurized tank ink sensor of each color. power key on the operation panel. cleaning was an abnormal value. Turn OFF the printer (Sub
error
Error with the negatively pressurized tank ink sensor of If recovery has failed, power key OFF).
each color. contact your dealer.
Negatively pressurized tank open air valve error.

The pressurized tank ink sensor for K continuously


Overflow sensor error.
remained ON for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal.
Ink circulation motor error. System error occurs.
Ink supply unit Variation code:
Europe

[16-111]
[16-111]

S035 2067 1 to 4 Error with the pressurized tank ink sensor of each color. Reboot by pressing the Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of power key on the operation panel. power key OFF).
2: During initial filling ink level adjustment
each color. If recovery has failed,
3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. contact your dealer.
4: During ink circulation pressure maintenance
The pressurized tank ink sensor for C continuously
Overflow sensor error.
System error occurs. remained ON for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal.
Reboot by pressing the
Ink circulation motor error.
Ink supply unit power key on the operation panel. Variation code:
S035 2068 1 to 4 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error If recovery has failed, 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of power key OFF).
contact your dealer. 2: During initial filling ink level adjustment
each color.
3: During ink circulation pressure generation
Negatively pressurized tank open air valve error.
4: During ink circulation pressure maintenance
The pressurized tank ink sensor for M continuously
Overflow sensor error.
remained ON for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal. System error occurs.
Ink circulation motor error. Reboot by pressing the
Ink supply unit Variation code:
S035 2069 1 to 4 Error with the pressurized tank ink sensor of each color. power key on the operation panel.
error 1: During initial filling ink replenishment Turn OFF the printer (Sub
Error with the negatively pressurized tank ink sensor of If recovery has failed,
2: During initial filling ink level adjustment power key OFF).
each color. contact your dealer.
3: During ink circulation pressure generation
Negatively pressurized tank open air valve error.
4: During ink circulation pressure maintenance
The pressurized tank ink sensor for Y continuously
Overflow sensor error.
remained ON for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal. System error occurs.
Ink circulation motor error. Reboot by pressing the
Ink supply unit Variation code:
S035 2070 1 to 4 Error with the pressurized tank ink sensor of each color. power key on the operation panel. Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of If recovery has failed, power key OFF).
2: During initial filling ink level adjustment
each color. contact your dealer.
3: During ink circulation pressure generation
Negatively pressurized tank open air valve error.
4: During ink circulation pressure maintenance

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
After detecting that ink for K was empty, with the first
CONFIDENTIAL

operation following ink replacement, the pressurized tank


ink sensor for K continuously remained OFF for at least a
Overflow sensor error. prescribed amount of time.
The ink temperature detected for each head is abnormal. System error occurs.
Ink supply unit Ink circulation motor error. Reboot by pressing the Variation code:
S035 2072 1 to 6 Turn OFF the printer (Sub
error Error with the pressurized tank ink sensor of each color. power key on the operation panel. 1: During initial filling ink replenishment
2: During initial filling ink level adjustment power key OFF).
Error with the negatively pressurized tank ink sensor of If recovery has failed,
each color. contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. 4: During ink circulation pressure maintenance
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
After detecting that ink for C was empty, with the first
operation following ink replacement, the pressurized tank
Overflow sensor error. ink sensor for C continuously remained OFF for at least a
The ink temperature detected for each head is abnormal. System error occurs. prescribed amount of time.
Ink circulation motor error. Reboot by pressing the
Ink supply unit Variation code:
S035 2073 1 to 6 Error with the pressurized tank ink sensor of each color. power key on the operation panel. Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of If recovery has failed, power key OFF).
2: During initial filling ink level adjustment
each color. contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. 4: During ink circulation pressure maintenance
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
After detecting that ink for R was empty, with the first
operation following ink replacement, the pressurized tank
Overflow sensor error. ink sensor for R continuously remained OFF for at least a
The ink temperature detected for each head is abnormal. System error occurs. prescribed amount of time.
Ink circulation motor error. Reboot by pressing the
Ink supply unit Variation code:
S035 2074 1 to 6 Error with the pressurized tank ink sensor of each color. power key on the operation panel. Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of If recovery has failed, power key OFF).
2: During initial filling ink level adjustment
each color. contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. 4: During ink circulation pressure maintenance
Europe

[16-112]
[16-112]

5: During ink level adjustment after strong cleaning


6: During ink level adjustment after weak cleaning
After detecting that ink for Y was empty, with the first
operation following ink replacement, the pressurized tank
Overflow sensor error. ink sensor for Y continuously remained OFF for at least a
The ink temperature detected for each head is abnormal. System error occurs. prescribed amount of time.
Ink circulation motor error. Reboot by pressing the
Ink supply unit Variation code:
S035 2075 1 to 6 Error with the pressurized tank ink sensor of each color. power key on the operation panel. Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of If recovery has failed, power key OFF).
2: During initial filling ink level adjustment
each color. contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. 4: During ink circulation pressure maintenance
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
The negative pressure tank ink sensor for K continuously
remained ON for at least a prescribed amount of time.
Overflow sensor error.
System error occurs.
The ink temperature detected for each head is abnormal. Variation code:
Reboot by pressing the
Ink circulation motor error. 1: During initial filling ink replenishment
Ink supply unit power key on the operation panel.
S035 2077 1 to 7 Error with the pressurized tank ink sensor of each color. 2: During initial filling ink level adjustment Turn OFF the printer (Sub
error If recovery has failed,
Error with the negatively pressurized tank ink sensor of 3: During ink circulation pressure generation power key OFF).
contact your dealer. 4: During ink circulation pressure maintenance
each color.
Negatively pressurized tank open air valve error. 5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
7: During ink removal operation
The negative pressure tank ink sensor for C continuously
remained ON for at least a prescribed amount of time.
Overflow sensor error.
The ink temperature detected for each head is abnormal. Variation code:
System error occurs.
Ink circulation motor error. 1: During initial filling ink replenishment
Ink supply unit Reboot by pressing the
S035 2078 1 to 7 Error with the pressurized tank ink sensor of each color. 2: During initial filling ink level adjustment Turn OFF the printer (Sub
error power key on the operation panel.
Error with the negatively pressurized tank ink sensor of 3: During ink circulation pressure generation power key OFF).
If recovery has failed, 4: During ink circulation pressure maintenance
each color.
contact your dealer. 5: During ink level adjustment after strong cleaning
Negatively pressurized tank open air valve error.
6: During ink level adjustment after weak cleaning
7: During ink removal operation

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The negative pressure ink tank ink sensor for M
CONFIDENTIAL

continuously remained ON for at least a prescribed


Overflow sensor error. amount of time.
The ink temperature detected for each head is abnormal.
Ink circulation motor error. System error occurs. Variation code:
Ink supply unit Error with the pressurized tank ink sensor of each color. Reboot by pressing the 1: During initial filling ink replenishment
S035 2079 1 to 7 Turn OFF the printer (Sub
error Error with the negatively pressurized tank ink sensor of power key on the operation panel. 2: During initial filling ink level adjustment
power key OFF).
each color. If recovery has failed, 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. contact your dealer. 4: During ink circulation pressure maintenance
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
7: During ink removal operation
The negative pressure ink tank ink sensor for Y
continuously remained ON for at least a prescribed
amount of time.

System error occurs. Variation code:


Ink circ pump Error with ink circulation pump of each color. Reboot by pressing the 1: During initial filling ink replenishment
S036 2080 1 to 7 Turn OFF the printer (Sub
error power key on the operation panel. 2: During initial filling ink level adjustment
power key OFF).
If recovery has failed, 3: During ink circulation pressure generation
contact your dealer. 4: During ink circulation pressure maintenance
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
7: During ink removal operation
The negative pressure ink tank ink sensor for K continuously
Overflow sensor error.
remained OFF for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the Variation code:
S035 2082 1 to 4 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error power key on the operation panel. 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of power key OFF).
If recovery has failed, 2: During initial filling ink level adjustment
each color.
contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error.
4: During ink circulation pressure maintenance
Europe

[16-113]
[16-113]

The negative pressure ink tank ink sensor for C continuously


Overflow sensor error.
remained OFF for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the Variation code:
S035 2083 1 to 4 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error power key on the operation panel. 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of power key OFF).
If recovery has failed, 2: During initial filling ink level adjustment
each color.
contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error.
4: During ink circulation pressure maintenance
The negative pressure ink tank ink sensor for M
Overflow sensor error. continuously remained OFF for at least a prescribed
The ink temperature detected for each head is abnormal. amount of time.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the
S035 2084 1 to 4 Error with the pressurized tank ink sensor of each color. Variation code: Turn OFF the printer (Sub
error power key on the operation panel.
Error with the negatively pressurized tank ink sensor of 1: During initial filling ink replenishment power key OFF).
If recovery has failed,
each color. 2: During initial filling ink level adjustment
contact your dealer.
Negatively pressurized tank open air valve error. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance
The negative pressure ink tank ink sensor for Y continuously
Overflow sensor error.
remained OFF for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the Variation code:
S035 2085 1 to 4 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error power key on the operation panel. 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of power key OFF).
If recovery has failed, 2: During initial filling ink level adjustment
each color.
contact your dealer. 3: During ink circulation pressure generation
Negatively pressurized tank open air valve error.
4: During ink circulation pressure maintenance
The negatively pressurized tank ink sensor for K
Overflow sensor error. continuously remained ON for at least a prescribed
The ink temperature detected for each head is abnormal. amount of time.
Ink circulation motor error. System error occurs.
Ink supply unit
S035 2087 1 to 4 Error with the pressurized tank ink sensor of each color. Reboot by pressing the Variation code: Turn OFF the printer (Sub
error
Error with the negatively pressurized tank ink sensor of power key on the operation panel. 1: During initial filling ink replenishment power key OFF).
each color. If recovery has failed, 2: During initial filling ink level adjustment
Negatively pressurized tank open air valve error. contact your dealer. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The negatively pressurized tank ink sensor for C
CONFIDENTIAL

Overflow sensor error. continuously remained ON for at least a prescribed


The ink temperature detected for each head is abnormal. amount of time.
Ink circulation motor error. System error occurs.
Ink supply unit
S035 2088 1 to 4 Error with the pressurized tank ink sensor of each color. Reboot by pressing the Variation code: Turn OFF the printer (Sub
error
Error with the negatively pressurized tank ink sensor of power key on the operation panel. 1: During initial filling ink replenishment power key OFF).
each color. If recovery has failed, 2: During initial filling ink level adjustment
Negatively pressurized tank open air valve error. contact your dealer. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance
The negatively pressurized tank ink sensor for M
Overflow sensor error. continuously remained ON for at least a prescribed
The ink temperature detected for each head is abnormal. System error occurs. amount of time.
Ink circulation motor error. Reboot by pressing the
Ink supply unit
S035 2089 1 to 4 Error with the pressurized tank ink sensor of each color. power key on the operation panel. Variation code: Turn OFF the printer (Sub
error
Error with the negatively pressurized tank ink sensor of If recovery has failed, 1: During initial filling ink replenishment power key OFF).
each color. contact your dealer. 2: During initial filling ink level adjustment
Negatively pressurized tank open air valve error. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance
The negatively pressurized tank ink sensor for Y
Overflow sensor error. continuously remained ON for at least a prescribed
The ink temperature detected for each head is abnormal. amount of time.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the
S035 2090 1 to 4 Error with the pressurized tank ink sensor of each color. Variation code: Turn OFF the printer (Sub
error power key on the operation panel.
Error with the negatively pressurized tank ink sensor of 1: During initial filling ink replenishment power key OFF).
If recovery has failed,
each color. 2: During initial filling ink level adjustment
contact your dealer.
Negatively pressurized tank open air valve error. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance
The pressurized tank ink sensor for K2 continuously
Overflow sensor error.
remained ON for at least a prescribed amount of time.
The ink temperature detected for each head is abnormal.
Ink circulation motor error. System error occurs.
Ink supply unit Variation code:
S035 2092 1 to 4 Error with the pressurized tank ink sensor of each color. Reboot by pressing the Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Europe

[16-114]
[16-114]

Error with the negatively pressurized tank ink sensor of power key on the operation panel. power key OFF).
2: During initial filling ink level adjustment
each color. If recovery has failed,
3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. contact your dealer.
4: During ink circulation pressure maintenance
After detecting that ink for K was empty, with the first
operation following ink replacement, the pressurized tank
ink sensor for K2 continuously remained OFF for at least a
Overflow sensor error.
prescribed amount of time.
The ink temperature detected for each head is abnormal.
Ink circulation motor error. System error occurs.
Ink supply unit Variation code:
S035 2093 1 to 6 Error with the pressurized tank ink sensor of each color. Reboot by pressing the Turn OFF the printer (Sub
error 1: During initial filling ink replenishment
Error with the negatively pressurized tank ink sensor of power key on the operation panel. power key OFF).
2: During initial filling ink level adjustment
each color. If recovery has failed,
3: During ink circulation pressure generation
Negatively pressurized tank open air valve error. contact your dealer.
4: During ink circulation pressure maintenance
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
The negative pressure ink tank ink sensor for K2
continuously remained ON for at least a prescribed
amount of time.
Overflow sensor error.
The ink temperature detected for each head is abnormal.
System error occurs. Variation code:
Ink circulation motor error.
Ink supply unit Reboot by pressing the 1: During initial filling ink replenishment
S035 2094 1 to 7 Error with the pressurized tank ink sensor of each color. Turn OFF the printer (Sub
error power key on the operation panel. 2: During initial filling ink level adjustment
Error with the negatively pressurized tank ink sensor of power key OFF).
If recovery has failed, 3: During ink circulation pressure generation
each color.
contact your dealer. 4: During ink circulation pressure maintenance
Negatively pressurized tank open air valve error.
5: During ink level adjustment after strong cleaning
6: During ink level adjustment after weak cleaning
7: During ink removal operation
The negative pressure ink tank ink sensor for K2
Overflow sensor error. continuously remained OFF for at least a prescribed
The ink temperature detected for each head is abnormal. amount of time.
System error occurs.
Ink circulation motor error.
Ink supply unit Reboot by pressing the
S035 2095 1 to 4 Error with the pressurized tank ink sensor of each color. Variation code: Turn OFF the printer (Sub
error power key on the operation panel.
Error with the negatively pressurized tank ink sensor of 1: During initial filling ink replenishment power key OFF).
If recovery has failed,
each color. 2: During initial filling ink level adjustment
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages

Negatively pressurized tank open air valve error. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The negatively pressurized tank ink sensor for K2
CONFIDENTIAL

Overflow sensor error. continuously remained ON for at least a prescribed


The ink temperature detected for each head is abnormal. amount of time.
Ink circulation motor error. System error occurs.
Ink supply unit
S035 2096 1 to 4 Error with the pressurized tank ink sensor of each color. Reboot by pressing the Variation code: Turn OFF the printer (Sub
error
Error with the negatively pressurized tank ink sensor of power key on the operation panel. 1: During initial filling ink replenishment power key OFF).
each color. If recovery has failed, 2: During initial filling ink level adjustment
Negatively pressurized tank open air valve error. contact your dealer. 3: During ink circulation pressure generation
4: During ink circulation pressure maintenance
Do one of the following.

An ink cartridge that you will no longer be able to use after (1) Touch the [Close] button.
the provisional registration period ends is mounted.
* Check when the power is turned ON, when the unit is (2) Remove the applicable Variation code 3 is also
The ink cartridge is not correct.
reset (including wake-up), and when ink is loaded. ink cartridge. applicable to the following:
If officially registered as is, this ink
Use another An ink cartridge that you will no longer be able to use after - R of KCRY units
I005 2099 1 to 4 cartridge cannot be used.
model ink the provisional registration period ends is mounted. Variation code (3) Exceed the provisional
- 1: K color ink cartridge registration period
- 2: C color ink cartridge (automatically cleared)
Replace the ink cartridge.
- 3: M color ink cartridge * For a permanent solution,
- 4: Y color ink cartridge replace with ink that
matches the machine
information.
%s: Replace ink cartridge. After removing
The K color ink cartridge is empty.
the cartridge,
(The K color pressurized tank ink level sensor did not turn
Replace ink No ink in cartridge do not reset it. It may cause trouble.
Y001 2100 ON even after the K color ink fuse solenoid valve was Remove the ink cartridge of Lower BP for a user to
cartridge
released for a prescribed amount of time.) no ink. replace ink cartridges.
* A single letter (for example, "K", etc.) is
placed in the "ink color".
%s: Replace ink cartridge. After removing
The C color ink cartridge is empty.
the cartridge,
(The C color pressurized tank ink level sensor did not turn
Replace ink No ink in cartridge do not reset it. It may cause trouble.
Europe

[16-115]
[16-115]

Y001 2101 ON even after the C color ink fuse solenoid valve was Remove the ink cartridge of Lower BP for a user to
cartridge
released for a prescribed amount of time.) no ink. replace ink cartridges.
* A single letter (for example, "K", etc.) is
placed in the "ink color".

%s: Replace ink cartridge. After removing


the cartridge, The M color ink cartridge is empty.
Replace ink No ink in cartridge do not reset it. It may cause trouble. (The M color pressurized tank ink level sensor did not turn Remove the ink cartridge of Lower BP for a user to
Y001 2102
cartridge ON even after the M color ink fuse solenoid valve was no ink. replace ink cartridges.
* A single letter (for example, "K", etc.) is released for a prescribed amount of time.)
placed in the "ink color".

%s: Replace ink cartridge. After removing


The Y color ink cartridge is empty.
the cartridge,
(The Y color pressurized tank ink level sensor did not turn
Replace ink No ink in cartridge do not reset it. It may cause trouble.
Y001 2103 ON even after the Y color ink fuse solenoid valve was Remove the ink cartridge of Lower BP for a user to
cartridge
released for a prescribed amount of time.) no ink. replace ink cartridges.
* A single letter (for example, "K", etc.) is
placed in the "ink color".

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Remove the ink cartridge
CONFIDENTIAL

for which the incorrect color


The position where the ink cartridge has been mounted is
Different color ink is set. An ink cartridge of an incorrect color has been mounted in has occurred.
Incorrect ink incorrect. (The cartridge has been mounted in the position
Z003 2104 Replace the ink cartridge. the position for the K color ink cartridge. Lower BP for a user to
color for a different color.)
* For a permanent solution, replace ink cartridges.
mount an ink cartridge of the
appropriate color.
Remove the ink cartridge
for which the incorrect color
The position where the ink cartridge has been mounted is
Different color ink is set. An ink cartridge of an incorrect color has been mounted in has occurred.
Incorrect ink incorrect. (The cartridge has been mounted in the position
Z003 2105 Replace the ink cartridge. the position for the C color ink cartridge. Lower BP for a user to
color for a different color.)
* For a permanent solution, replace ink cartridges.
mount an ink cartridge of the
appropriate color.

Remove the ink cartridge


for which the incorrect color
The position where the ink cartridge has been mounted is
Different color ink is set. An ink cartridge of an incorrect color has been mounted in has occurred.
Incorrect ink incorrect. (The cartridge has been mounted in the position Lower BP for a user to
Z003 2106 Replace the ink cartridge. the position for the M color ink cartridge.
color for a different color.) replace ink cartridges.
* For a permanent solution,
mount an ink cartridge of the
appropriate color.

Remove the ink cartridge


for which the incorrect color
The position where the ink cartridge has been mounted is
Different color ink is set. An ink cartridge of an incorrect color has been mounted in has occurred.
Incorrect ink incorrect. (The cartridge has been mounted in the position
Z003 2107 Replace the ink cartridge. the position for the Y color ink cartridge. Lower BP for a user to
color for a different color.)
* For a permanent solution, replace ink cartridges.
mount an ink cartridge of the
appropriate color.
Remove the ink cartridge
for which the incompatibility
Europe

[16-116]
[16-116]

has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. An incorrect ink cartridge has been mounted in the * After this, mount an ink
Incomp ink
Z004 2108 1 to 21 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. position for the K color ink cartridge. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.
Remove the ink cartridge
for which the incompatibility
has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. An incorrect ink cartridge has been mounted in the * After this, mount an ink
Incomp ink
Z004 2109 1 to 21 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. position for the C color ink cartridge. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Remove the ink cartridge
CONFIDENTIAL

for which the incompatibility


has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. An incorrect ink cartridge has been mounted in the * After this, mount an ink
Incomp ink
Z004 2110 1 to 21 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. position for the M color ink cartridge. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.
Remove the ink cartridge
for which the incompatibility
has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. An incorrect ink cartridge has been mounted in the * After this, mount an ink
Incomp ink
Z004 2111 1 to 21 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. position for the Y color ink cartridge. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.
Remove the ink cartridge
for which the incompatibility
has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. The ink cartridge mounted in the position for the K color * After this, mount an ink
Incomp ink
Z004 2112 1 to 2 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. ink cartridge does not have a TAG. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
Europe

[16-117]
[16-117]

appropriate type.
Remove the ink cartridge
for which the incompatibility
has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. The ink cartridge mounted in the position for the C color * After this, mount an ink
Incomp ink
Z004 2113 1 to 2 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. ink cartridge does not have a TAG. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.
Remove the ink cartridge
for which the incompatibility
has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. The ink cartridge mounted in the position for the M color * After this, mount an ink
Incomp ink
Z004 2114 1 to 2 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. ink cartridge does not have a TAG. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Remove the ink cartridge
CONFIDENTIAL

for which the incompatibility


has occurred.
No ink cartridge for each color is not loaded in their
positions. The ink cartridge is not correct. The ink cartridge mounted in the position for the Y color * After this, mount an ink
Incomp ink
Z004 2115 1 to 2 An ink cartridge without a TAG has been mounted in the Replace the ink cartridge. ink cartridge does not have a TAG. cartridge of the appropriate
cartridge
ink cartridge position of each color. type.

* For a permanent solution,


mount an ink cartridge of the
appropriate type.
%s: Replace ink cartridge. After removing
the cartridge,
The K color ink cartridge is empty.
Replace ink No ink in cartridge do not reset it. It may cause trouble.
Y001 2116 (The remaining volume according to the TAG is -50%.) Remove the ink cartridge of Lower BP for a user to
cartridge
no ink. replace ink cartridges.
* A single letter (for example, "K", etc.) is
placed in the "ink color".
%s: Replace ink cartridge. After removing
the cartridge,
The C color ink cartridge is empty.
Replace ink No ink in cartridge do not reset it. It may cause trouble. Lower BP for a user to
Y001 2117 (The remaining volume according to the TAG is -50%.) Remove the ink cartridge of
cartridge replace ink cartridges.
no ink.
* A single letter (for example, "K", etc.) is
placed in the "ink color".

%s: Replace ink cartridge. After removing


the cartridge,
Replace ink No ink in cartridge do not reset it. It may cause trouble. The M color ink cartridge is empty.
Y001 2118
cartridge (The remaining volume according to the TAG is -50%.) Remove the ink cartridge of Lower BP for a user to
* A single letter (for example, "K", etc.) is no ink. replace ink cartridges.
placed in the "ink color".
Europe

[16-118]
[16-118]

%s: Replace ink cartridge. After removing


the cartridge,
Y color ink cartridge is empty.
Replace ink No ink in cartridge do not reset it. It may cause trouble.
Y001 2119 (The remaining volume according to the TAG is -50%.) Remove the ink cartridge of Lower BP for a user to
cartridge
no ink. replace ink cartridges.
* A single letter (for example, "K", etc.) is
placed in the "ink color".
This is a non-Riso ink cartridge.
Using non-Riso ink may result in
serious damage to the printer.
In a state where "Non RISO Ink Setting" under the
Generic Using non-Riso ink may result in Generic consumable were loaded when use of generic As this error occurs in a
administrator setting is enabled, a generic ink cartridge
W099 2124 consumable check your service provider's warranty/ consumable was enabled in administrative settings. Touch the [Yes] or [No] state where there are no
has been mounted.
warn service agreement if any, as damage button. jobs, there is no relation to
caused by non-Riso supplies the restarting of jobs.
could be excluded from coverage.
Do you want to use this ink?

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Ink cartridge not No ink cartridge for each color is not loaded in their An ink cartridge is not mounted in the position for the K Load appropriate ink
CONFIDENTIAL

Z002 2125 Set ink cartridges.


loaded positions. color ink cartridge. cartridge with TAG.
Ink cartridge not No ink cartridge for each color is not loaded in their Load appropriate ink
Z002 2126 Set ink cartridges. No ink cartridge is loaded in the cyan ink position.
loaded positions. cartridge with TAG.

Ink cartridge not Load appropriate ink


Z002 2127 No ink cartridge for each color is not loaded in their Set ink cartridges. No ink cartridge is loaded in the magenta ink position.
loaded cartridge with TAG.
positions.
Ink cartridge not No ink cartridge for each color is not loaded in their Load appropriate ink
Z002 2128 Set ink cartridges. No ink cartridge is loaded in the yellow ink position.
loaded positions. cartridge with TAG.
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head C1 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2146 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head C2 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2147 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head C3 is beyond
Europe

[16-119]
[16-119]

the specified range.


System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2148 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The ink temperature detected with the thermistor on the
CONFIDENTIAL

ink inlet side or the ink outlet side of head C4 is beyond


the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2149 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head C5 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2150 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head C6 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2151 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head M is beyond the
Europe

[16-120]
[16-120]

specified range.
System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2152 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The ink temperature detected with the thermistor on the
CONFIDENTIAL

ink inlet side or the ink outlet side of head M is beyond the
specified range.
System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2153 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head M is beyond the
specified range.
System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2154 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head M is beyond the
specified range.
System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2155 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head M is beyond the
Europe

[16-121]
[16-121]

specified range.
System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2156 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The ink temperature detected with the thermistor on the
CONFIDENTIAL

ink inlet side or the ink outlet side of head M is beyond the
specified range.
System error occurs. The HDR sub CPU is the
(The thermistor may have a broken or clamped wire)
Reboot by pressing the Turn OFF the printer (Sub sub CPU of the head control
Head thermistor
S005 2157 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF) PCB (HDR PCB).
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head Y1 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2158 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head Y2 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2159 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head Y3 is beyond
Europe

[16-122]
[16-122]

the specified range. The HDR sub CPU is the


System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2160 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The ink temperature detected with the thermistor on the
CONFIDENTIAL

ink inlet side or the ink outlet side of head Y4 is beyond


the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2161 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head Y5 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2162 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The ink temperature detected with the thermistor on the
ink inlet side or the ink outlet side of head Y6 is beyond
the specified range. The HDR sub CPU is the
System error occurs.
(The thermistor may have a broken or clamped wire) sub CPU of the head control
Reboot by pressing the Turn OFF the printer (Sub
Head thermistor PCB (HDR PCB).
S005 2163 1 to 4 Thermistors at the ink inflow side of each head error power key on the operation panel. power key OFF)
error Variation code: detected with the following combinations
Thermistors at the ink outflow side of each head error If recovery has failed,
- 1: Ink inlet side + engine control CPU
contact your dealer.
- 2: Ink outlet side + engine control CPU
- 3: Ink inlet side + HDR sub CPU
- 4: Ink outlet side + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
Europe

[16-123]
[16-123]

nozzle drive voltage of head C1 is deviated from the


Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. C1 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head C1 configured to the
S098 2236 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The engine control CPU or the HDR sub CPU of the head
CONFIDENTIAL

control PCB (HDR PCB) has detected that the acquired


nozzle drive voltage of head C2 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. C2 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head C2 configured to the
S098 2237 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head C3 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. C3 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head C3 configured to the
S098 2238 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head C4 is deviated from the
Database access error in HDD configured print head drive voltage.
Europe

[16-124]
[16-124]

TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. C4 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head C4 configured to the
S098 2239 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head C5 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. C5 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head C5 configured to the
S098 2240 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The engine control CPU or the HDR sub CPU of the head
CONFIDENTIAL

control PCB (HDR PCB) has detected that the acquired


nozzle drive voltage of head C6 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. C6 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head C6 configured to the
S098 2241 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head M1 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. M1 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head M1 configured to the
S098 2242 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head M2 is deviated from the
Database access error in HDD configured print head drive voltage.
Europe

[16-125]
[16-125]

TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. M2 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head M2 configured to the
S098 2243 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head M3 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. M3 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head M3 configured to the
S098 2244 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The engine control CPU or the HDR sub CPU of the head
CONFIDENTIAL

control PCB (HDR PCB) has detected that the acquired


nozzle drive voltage of head M4 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. M4 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head M4 configured to the
S098 2245 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head M5 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. M5 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head M5 configured to the
S098 2246 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head M6 is deviated from the
Database access error in HDD configured print head drive voltage.
Europe

[16-126]
[16-126]

TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. M6 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head M6 configured to the
S098 2247 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head Y1 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. Y1 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head Y1 configured to the
S098 2248 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The engine control CPU or the HDR sub CPU of the head
CONFIDENTIAL

control PCB (HDR PCB) has detected that the acquired


nozzle drive voltage of head Y2 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. Y2 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head Y2 configured to the
S098 2249 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head Y3 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. Y3 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head Y3 configured to the
S098 2250 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head Y4 is deviated from the
Database access error in HDD configured print head drive voltage.
Europe

[16-127]
[16-127]

TAG communication error (The difference between the nozzle drive voltage of had
System error occurs.
The engine PCB version and firmware do not match. Y4 acquired from the head control PCB (HDR PCB) and
Reboot by pressing the
Voltage error of each head the nozzle drive voltage of head Y4 configured to the
S098 2251 1 to 4 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error register exceeded 5 V.)
If recovery has failed, power key OFF).
Multi finisher communication error
contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
The engine control CPU or the HDR sub CPU of the head
control PCB (HDR PCB) has detected that the acquired
nozzle drive voltage of head Y5 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error System error occurs. (The difference between the nozzle drive voltage of had
The engine PCB version and firmware do not match. Reboot by pressing the Y5 acquired from the head control PCB (HDR PCB) and
Voltage error of each head power key on the operation panel. the nozzle drive voltage of head Y5 configured to the
S098 2252 1 to 4 Hardware error Turn OFF the printer (Sub
Driving wave data of each head nozzle error If recovery has failed, register exceeded 5 V.)
power key OFF).
Multi finisher communication error contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The engine control CPU or the HDR sub CPU of the head
CONFIDENTIAL

control PCB (HDR PCB) has detected that the acquired


nozzle drive voltage of head Y6 is deviated from the
Database access error in HDD configured print head drive voltage.
TAG communication error System error occurs. (The difference between the nozzle drive voltage of had
The engine PCB version and firmware do not match. Reboot by pressing the Y6 acquired from the head control PCB (HDR PCB) and
Voltage error of each head power key on the operation panel. the nozzle drive voltage of head Y6 configured to the
S098 2253 1 to 4 Hardware error Turn OFF the printer (Sub
Driving wave data of each head nozzle error If recovery has failed, register exceeded 5 V.)
power key OFF).
Multi finisher communication error contact your dealer.
Offset staple paper ejection communication error Variation code: detected with the following combinations
Vendor communication error - 1: Positive end voltage error + engine control CPU
Etc. - 2: Negative end voltage error + engine control CPU
- 3: Positive end voltage error + HDR sub CPU
- 4: Negative end voltage error + HDR sub CPU
Database access error in HDD
Drive waveform data setting for nozzle row 1/row 2 of Release using the reset key
TAG communication error
System error occurs. head K1 did not end successfully. is not allowed.
The engine PCB version and firmware do not match.
Reboot by pressing the (The DONE signal does not become active even when
Voltage error of each head
power key on the operation panel. drive waveform data is configured.) Variation code 2 does not
S098 2260 1 to 2 Hardware error Driving wave data of each head nozzle error Turn OFF the printer (Sub
If recovery has failed, occur on units where color K
Multi finisher communication error power key OFF).
contact your dealer. Variation code: is 300 dpi.
Offset staple paper ejection communication error
- 1: Head nozzle row 1 (An error of color C occurs.)
Vendor communication error
- 2: Head nozzle row 2
Etc.
Database access error in HDD Drive waveform data setting for nozzle row 1/row 2 of
TAG communication error head K2 did not end successfully. Release using the reset key
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when is not allowed.
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
S098 2261 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub Variation code 2 does not
Multi finisher communication error If recovery has failed, Variation code: power key OFF). occur on units where color K
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row 1 is 300 dpi.
Vendor communication error - 2: Head nozzle row 2 (An error of color C occurs.)
Etc.
Europe

[16-128]
[16-128]

Database access error in HDD


Drive waveform data setting for nozzle row 1/row 2 of
TAG communication error Release using the reset key
head K3 did not end successfully.
The engine PCB version and firmware do not match. System error occurs. is not allowed.
(The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the
drive waveform data is configured.
S098 2262 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub Variation code 2 does not
Multi finisher communication error If recovery has failed, power key OFF). occur on units where color K
Variation code:
Offset staple paper ejection communication error contact your dealer. is 300 dpi.
- 1: Head nozzle row 1
Vendor communication error (An error of color C occurs.)
- 2: Head nozzle row 2
Etc.
Database access error in HDD Drive waveform data setting for nozzle row 1/row 2 of
TAG communication error head K4 did not end successfully. Release using the reset key
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when is not allowed.
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
S098 2263 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub Variation code 2 does not
Multi finisher communication error If recovery has failed, Variation code: power key OFF). occur on units where color K
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row 1 is 300 dpi.
Vendor communication error - 2: Head nozzle row 2 (An error of color C occurs.)
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD
CONFIDENTIAL

Drive waveform data setting for nozzle row 1/row 2 of Release using the reset key
TAG communication error
head K5 did not end successfully. is not allowed.
The engine PCB version and firmware do not match. System error occurs.
(The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the
drive waveform data is configured.) Variation code 2 does not
S098 2264 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
occur on units where color K
Multi finisher communication error If recovery has failed, power key OFF).
Variation code: is 300 dpi.
Offset staple paper ejection communication error contact your dealer.
- 1: Head nozzle row 1 (An error of color C occurs.)
Vendor communication error
- 2: Head nozzle row 2
Etc.
Database access error in HDD Drive waveform data setting for nozzle row 1/row 2 of
TAG communication error head K6 did not end successfully. Release using the reset key
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when is not allowed.
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
S098 2265 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub Variation code 2 does not
Multi finisher communication error If recovery has failed, Variation code: power key OFF). occur on units where color K
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row 1 is 300 dpi.
Vendor communication error - 2: Head nozzle row 2 (An error of color C occurs.)
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head C1
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2266 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD Release using the reset key
Drive waveform data setting for the nozzle row of head C2
TAG communication error is not allowed.
did not end successfully.
The engine PCB version and firmware do not match. System error occurs.
(The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the Due to the error
drive waveform data is configured.)
S098 2267 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub specifications being
Europe

[16-129]
[16-129]

Multi finisher communication error If recovery has failed, power key OFF). inherited from the EX,
Variation code:
Offset staple paper ejection communication error contact your dealer. variation code: 2 is being
- 1: Head nozzle row
Vendor communication error kept vacant.
- 2: -
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head C3
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2268 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head C4
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2269 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD
CONFIDENTIAL

Drive waveform data setting for the nozzle row of head C5 Release using the reset key
TAG communication error
did not end successfully. is not allowed.
The engine PCB version and firmware do not match. System error occurs.
(The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the
drive waveform data is configured.) Due to the error
S098 2270 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, power key OFF).
Variation code: inherited from the EX,
Offset staple paper ejection communication error contact your dealer.
- 1: Head nozzle row variation code: 2 is being
Vendor communication error
- 2: - kept vacant.
Etc.
Database access error in HDD
Drive waveform data setting for the nozzle row of head C6 Release using the reset key
TAG communication error
did not end successfully. is not allowed.
The engine PCB version and firmware do not match. System error occurs.
(The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the
drive waveform data is configured.) Due to the error
S098 2271 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, power key OFF).
Variation code: inherited from the EX,
Offset staple paper ejection communication error contact your dealer.
- 1: Head nozzle row variation code: 2 is being
Vendor communication error
- 2: - kept vacant.
Etc.

Database access error in HDD


Drive waveform data setting for the nozzle of head M did Release using the reset key
TAG communication error
not end successfully. is not allowed.
The engine PCB version and firmware do not match. System error occurs.
(The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the
drive waveform data is configured.) Due to the error
S098 2272 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, power key OFF).
Variation code: inherited from the EX,
Offset staple paper ejection communication error contact your dealer.
- 1: Head nozzle row variation code: 2 is being
Vendor communication error
- 2: - kept vacant.
Etc.
Europe

[16-130]
[16-130]

Database access error in HDD Drive waveform data setting for the nozzle row of head M
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2273 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.

Drive waveform data setting for the nozzle row of head M


Database access error in HDD
did not end successfully. Release using the reset key
TAG communication error
(The DONE signal does not become active even when is not allowed.
The engine PCB version and firmware do not match. System error occurs.
drive waveform data is configured.)
Voltage error of each head Reboot by pressing the
Due to the error
S098 2274 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
Variation code: specifications being
Multi finisher communication error If recovery has failed, power key OFF).
- 1: Head nozzle row inherited from the EX,
Offset staple paper ejection communication error contact your dealer.
- 2: - variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Drive waveform data setting for the nozzle row of head M


Database access error in HDD
did not end successfully. Release using the reset key
TAG communication error
(The DONE signal does not become active even when is not allowed.
The engine PCB version and firmware do not match. System error occurs.
drive waveform data is configured.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2275 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
Variation code: specifications being
Multi finisher communication error If recovery has failed, power key OFF).
- 1: Head nozzle row inherited from the EX,
Offset staple paper ejection communication error contact your dealer.
- 2: - variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

Drive waveform data setting for the nozzle row of head M


Database access error in HDD did not end successfully. Release using the reset key
TAG communication error (The DONE signal does not become active even when is not allowed.
System error occurs.
The engine PCB version and firmware do not match. drive waveform data is configured.)
Reboot by pressing the
Voltage error of each head Due to the error
S098 2276 1 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error Variation code: specifications being
If recovery has failed, power key OFF).
Multi finisher communication error - 1: Head nozzle row inherited from the EX,
contact your dealer.
Offset staple paper ejection communication error - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.

Drive waveform data setting for the nozzle row of head M


Database access error in HDD did not end successfully. Release using the reset key
TAG communication error (The DONE signal does not become active even when is not allowed.
System error occurs.
The engine PCB version and firmware do not match. drive waveform data is configured.)
Reboot by pressing the
Voltage error of each head Due to the error
S098 2277 1 Hardware error power key on the operation panel. Turn OFF the printer (Sub
Driving wave data of each head nozzle error Variation code: specifications being
If recovery has failed, power key OFF).
Multi finisher communication error - 1: Head nozzle row inherited from the EX,
contact your dealer.
Europe

[16-131]
[16-131]

Offset staple paper ejection communication error - 2: - variation code: 2 is being


Vendor communication error kept vacant.
Etc.

Database access error in HDD Drive waveform data setting for the nozzle row of head Y1
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2278 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head Y2
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2279 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head Y3 Release using the reset key
TAG communication error did not end successfully. is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.) Due to the error
S098 2280 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row variation code: 2 is being
Vendor communication error - 2: - kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD Drive waveform data setting for the nozzle row of head Y4
CONFIDENTIAL

Release using the reset key


TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2281 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head Y5
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2282 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD Drive waveform data setting for the nozzle row of head Y6
Release using the reset key
TAG communication error did not end successfully.
is not allowed.
The engine PCB version and firmware do not match. System error occurs. (The DONE signal does not become active even when
Voltage error of each head Reboot by pressing the drive waveform data is configured.)
Due to the error
S098 2283 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, Variation code: power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 1: Head nozzle row
variation code: 2 is being
Vendor communication error - 2: -
kept vacant.
Etc.
Database access error in HDD
Release using the reset key
TAG communication error Resetting of the drive waveform data for nozzle row 1/row
is not allowed.
The engine PCB version and firmware do not match. System error occurs. 2 of head K1 did not end successfully.
Voltage error of each head Reboot by pressing the
Variation code 2 does not
S098 2296 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
Europe

[16-132]
[16-132]

occur on units where color K


Multi finisher communication error If recovery has failed, - 1: Head nozzle row 1 power key OFF).
is 300 dpi.
Offset staple paper ejection communication error contact your dealer. - 2: Head nozzle row 2
(An error of color C occurs.)
Vendor communication error
Etc.
Database access error in HDD
Release using the reset key
TAG communication error Resetting of the drive waveform data for nozzle row 1/row
is not allowed.
The engine PCB version and firmware do not match. System error occurs. 2 of head K2 did not end successfully.
Voltage error of each head Reboot by pressing the
Variation code 2 does not
S098 2297 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
occur on units where color K
Multi finisher communication error If recovery has failed, - 1: Head nozzle row 1 power key OFF).
is 300 dpi.
Offset staple paper ejection communication error contact your dealer. - 2: Head nozzle row 2
(An error of color C occurs.)
Vendor communication error
Etc.

Database access error in HDD Release using the reset key


Resetting of the drive waveform data for nozzle row 1/row
TAG communication error is not allowed.
System error occurs. 2 of head K3 did not end successfully.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head Variation code 2 does not
S098 2298 1 to 2 Hardware error power key on the operation panel. Variation code: Turn OFF the printer (Sub
Driving wave data of each head nozzle error occur on units where color K
If recovery has failed, - 1: Head nozzle row 1 power key OFF).
Multi finisher communication error is 300 dpi.
contact your dealer. - 2: Head nozzle row 2
Offset staple paper ejection communication error (An error of color C occurs.)
Vendor communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD
CONFIDENTIAL

Release using the reset key


TAG communication error Resetting of the drive waveform data for nozzle row 1/row
is not allowed.
The engine PCB version and firmware do not match. System error occurs. 2 of head K4 did not end successfully.
Voltage error of each head Reboot by pressing the
Variation code 2 does not
S098 2299 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
occur on units where color K
Multi finisher communication error If recovery has failed, - 1: Head nozzle row 1 power key OFF).
is 300 dpi.
Offset staple paper ejection communication error contact your dealer. - 2: Head nozzle row 2
(An error of color C occurs.)
Vendor communication error
Etc.
Database access error in HDD
Release using the reset key
TAG communication error Resetting of the drive waveform data for nozzle row 1/row
is not allowed.
The engine PCB version and firmware do not match. System error occurs. 2 of head K5 did not end successfully.
Voltage error of each head Reboot by pressing the
Variation code 2 does not
S098 2300 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
occur on units where color K
Multi finisher communication error If recovery has failed, - 1: Head nozzle row 1 power key OFF).
is 300 dpi.
Offset staple paper ejection communication error contact your dealer. - 2: Head nozzle row 2
(An error of color C occurs.)
Vendor communication error
Etc.
Database access error in HDD
Release using the reset key
TAG communication error Resetting of the drive waveform data for nozzle row 1/row
is not allowed.
The engine PCB version and firmware do not match. System error occurs. 2 of head K6 did not end successfully.
Voltage error of each head Reboot by pressing the
Variation code 2 does not
S098 2301 1 to 2 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
occur on units where color K
Multi finisher communication error If recovery has failed, - 1: Head nozzle row 1 power key OFF).
is 300 dpi.
Offset staple paper ejection communication error contact your dealer. - 2: Head nozzle row 2
(An error of color C occurs.)
Vendor communication error
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head C1 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2302 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Europe

[16-133]
[16-133]

Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head C2 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2303 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head C3 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2304 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD Release using the reset key
CONFIDENTIAL

TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head C4 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2305 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head C5 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2306 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head C6 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2307 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.

Database access error in HDD


Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head M did not end successfully.
Europe

[16-134]
[16-134]

Voltage error of each head Reboot by pressing the


Due to the error
S098 2308 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

Database access error in HDD Release using the reset key


Resetting of the drive waveform data for the nozzle row of
TAG communication error is not allowed.
System error occurs. head M did not end successfully.
The engine PCB version and firmware do not match.
Reboot by pressing the
Voltage error of each head Due to the error
S098 2309 1 Hardware error power key on the operation panel. Variation code: Turn OFF the printer (Sub
Driving wave data of each head nozzle error specifications being
If recovery has failed, - 1: Head nozzle row power key OFF).
Multi finisher communication error inherited from the EX,
contact your dealer. - 2: -
Offset staple paper ejection communication error variation code: 2 is being
Vendor communication error kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD


Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head M did not end successfully.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2310 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

Database access error in HDD


Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head M did not end successfully.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2311 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

Database access error in HDD


Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head M did not end successfully.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2312 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
Europe

[16-135]
[16-135]

variation code: 2 is being


Vendor communication error
kept vacant.
Etc.

Database access error in HDD


Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head M did not end successfully.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2313 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

Database access error in HDD


Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head Y1 did not end successfully.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2314 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
variation code: 2 is being
Vendor communication error
kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Database access error in HDD
CONFIDENTIAL

Release using the reset key


TAG communication error Resetting of the drive waveform data for the nozzle row of
is not allowed.
The engine PCB version and firmware do not match. System error occurs. head Y2 did not end successfully.
Voltage error of each head Reboot by pressing the
Due to the error
S098 2315 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub
specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF).
inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: -
variation code: 2 is being
Vendor communication error
kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head Y3 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2316 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head Y4 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2317 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head Y5 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2318 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Europe

[16-136]
[16-136]

Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.
Database access error in HDD Release using the reset key
TAG communication error Resetting of the drive waveform data for the nozzle row of is not allowed.
The engine PCB version and firmware do not match. System error occurs. head Y6 did not end successfully.
Voltage error of each head Reboot by pressing the Due to the error
S098 2319 1 Hardware error Driving wave data of each head nozzle error power key on the operation panel. Variation code: Turn OFF the printer (Sub specifications being
Multi finisher communication error If recovery has failed, - 1: Head nozzle row power key OFF). inherited from the EX,
Offset staple paper ejection communication error contact your dealer. - 2: - variation code: 2 is being
Vendor communication error kept vacant.
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Head C power supply error
CONFIDENTIAL

The control PCB (HDR PCB) detected a power supply


error of head C.

Variation code:
- 1: 5 V power supply error of Head 1
Database access error in HDD - 2: 5 V power supply error of Head 2
TAG communication error - 3: 5 V power supply error of Head 3
The engine PCB version and firmware do not match. System error occurs. - 4: 5 V power supply error of Head 4
Voltage error of each head Reboot by pressing the - 5: 5 V power supply error of Head 5
S098 2339 1 to 16 Hardware error Driving wave data of each head nozzle error power key on the operation panel. - 6: 5 V power supply error of Head 6 Turn OFF the printer (Sub
Multi finisher communication error If recovery has failed, - 7: 5 V power supply error common to all heads power key OFF).
Offset staple paper ejection communication error contact your dealer. - 8: Unexpected 5 V power supply error
Vendor communication error - 9: 24 V power supply error of Head 1
Etc. - 10: 24 V power supply error of Head 2
- 11: 24 V power supply error of Head 3
- 12: 24 V power supply error of Head 4
- 13: 24 V power supply error of Head 5
- 14: 24 V power supply error of Head 6
- 15: 24 V power supply error common to all heads
- 16: Unexpected 24 V power supply error
Head M power supply error
The control PCB (HDR PCB) detected a power supply
error of head M.

Variation code:
- 1: 5 V power supply error of Head 1
- 2: 5 V power supply error of Head 2
Database access error in HDD
- 3: 5 V power supply error of Head 3
TAG communication error
System error occurs. - 4: 5 V power supply error of Head 4
The engine PCB version and firmware do not match.
Reboot by pressing the - 5: 5 V power supply error of Head 5
Voltage error of each head
S098 2340 1 to 16 Hardware error power key on the operation panel. - 6: 5 V power supply error of Head 6 Turn OFF the printer (Sub
Driving wave data of each head nozzle error
If recovery has failed, - 7: 5 V power supply error common to all heads power key OFF).
Europe

[16-137]
[16-137]

Multi finisher communication error


contact your dealer. - 8: Unexpected 5 V power supply error
Offset staple paper ejection communication error
- 9: 24 V power supply error of Head 1
Vendor communication error
- 10: 24 V power supply error of Head 2
Etc.
- 11: 24 V power supply error of Head 3
- 12: 24 V power supply error of Head 4
- 13: 24 V power supply error of Head 5
- 14: 24 V power supply error of Head 6
- 15: 24 V power supply error common to all heads
- 16: Unexpected 24 V power supply error
Head Y power supply error
The control PCB (HDR PCB) detected a power supply
error of head Y.

Variation code:
- 1: 5 V power supply error of Head 1
- 2: 5 V power supply error of Head 2
Database access error in HDD
- 3: 5 V power supply error of Head 3
TAG communication error
System error occurs. - 4: 5 V power supply error of Head 4
The engine PCB version and firmware do not match.
Reboot by pressing the - 5: 5 V power supply error of Head 5
Voltage error of each head
S098 2341 1 to 16 Hardware error power key on the operation panel. - 6: 5 V power supply error of Head 6 Turn OFF the printer (Sub
Driving wave data of each head nozzle error
If recovery has failed, - 7: 5 V power supply error common to all heads power key OFF).
Multi finisher communication error
contact your dealer. - 8: Unexpected 5 V power supply error
Offset staple paper ejection communication error
- 9: 24 V power supply error of Head 1
Vendor communication error
- 10: 24 V power supply error of Head 2
Etc.
- 11: 24 V power supply error of Head 3
- 12: 24 V power supply error of Head 4
- 13: 24 V power supply error of Head 5
- 14: 24 V power supply error of Head 6
- 15: 24 V power supply error common to all heads
- 16: Unexpected 24 V power supply error

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Display a warning screen
CONFIDENTIAL

and do not allow the user to


continue. The error will not
be reset until the K ink is
removed.
Although the administrator has allowed the use of non-
Display in cases when the
Replace the ink cartridge or check with RISO ink for color K, the user did not agree.
Incorrect Ink Non RISO Ink Setting is
Z060 2375 Although the administrator has allowed use of a non-RISO your administrator. (In cases when the Non RISO Ink Setting is "Allow" and Mount an appropriate ink
Cartridge "Allow" and the user has
ink, the user did not agree. the user has selected "No" on the W099 error screen.) cartridge.
selected "No" on the W099
error screen.

As this error occurs in a


state where there are no
jobs, there is no relation to
the restarting of jobs.
Display a warning screen
and do not allow the user to
continue. The error will not
be reset until the C ink is
removed.
Although the administrator has allowed the use of non-
Display in cases when the
Replace the ink cartridge or check with RISO ink for color C, the user did not agree.
Incorrect Ink Non RISO Ink Setting is
Z060 2376 Although the administrator has allowed use of a non-RISO your administrator. (In cases when the Non RISO Ink Setting is "Allow" and Mount an appropriate ink
Cartridge "Allow" and the user has
ink, the user did not agree. the user has selected "No" on the W099 error screen.) cartridge.
selected "No" on the W099
error screen.

As this error occurs in a


state where there are no
jobs, there is no relation to
the restarting of jobs.
Europe

[16-138]
[16-138]

Display a warning screen


and do not allow the user to
continue. The error will not
be reset until the M ink is
removed.

Although the administrator has allowed the use of non-


Replace the ink cartridge or check with RISO ink for color M, the user did not agree.
Incorrect Ink Display in cases when the
Z060 2377 Although the administrator has allowed use of a non-RISO your administrator. (In cases when the Non RISO Ink Setting is "Allow" and Mount an appropriate ink
Cartridge Non RISO Ink Setting is
ink, the user did not agree. the user has selected "No" on the W099 error screen.) cartridge.
"Allow" and the user has
selected "No" on the W099
error screen.

As this error occurs in a


state where there are no
jobs, there is no relation to
the restarting of jobs.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
Display a warning screen
CONFIDENTIAL

and do not allow the user to


continue. The error will not
be reset until the Y ink is
removed.
Although the administrator has allowed the use of non-
Display in cases when the
Replace the ink cartridge or check with RISO ink for color Y, the user did not agree.
Incorrect Ink Non RISO Ink Setting is
Z060 2378 Although the administrator has allowed use of a non-RISO your administrator. (In cases when the Non RISO Ink Setting is "Allow" and Mount an appropriate ink
Cartridge "Allow" and the user has
ink, the user did not agree. the user has selected "No" on the W099 error screen.) cartridge.
selected "No" on the W099
error screen.

As this error occurs in a


state where there are no
jobs, there is no relation to
the restarting of jobs.
The ink expiration date of K color ink has expired.
The expiration date for "ink color" ink is
The year and month resulting by adding the expiration
nearing.
date to the manufacturing date stored in the ink tag is
Touch the [Close] button
Near ink expire earlier than the year and date retained by the printer. In
I020 2380 The ink expiration date has expired. Replace the ink cartridge as soon as
date addition the usage expiration date has not expired.
possible. * * For a permanent solution,
[Manufacturing date + expiration date + usage expiration
A single letter (for example, "K", etc.) is replace the ink cartridge.
date] ≧ [Year and month of printer] > [Manufacturing date
placed in the "ink color".
+ expiration date]
The ink expiration date of C color ink has expired.
The expiration date for "ink color" ink is
The year and month resulting by adding the expiration
nearing.
date to the manufacturing date stored in the ink tag is
Touch the [Close] button
Near ink expire earlier than the year and date retained by the printer. In
I020 2381 The ink expiration date has expired. Replace the ink cartridge as soon as
date addition the usage expiration date has not expired.
possible. * * For a permanent solution,
[Manufacturing date + expiration date + usage expiration
A single letter (for example, "K", etc.) is replace the ink cartridge.
date] ≧ [Year and month of printer] > [Manufacturing date
placed in the "ink color".
+ expiration date]
Europe

[16-139]
[16-139]

The ink expiration date of M color ink has expired.


The year and month resulting by adding the expiration
The expiration date for "ink color" ink is
date to the manufacturing date stored in the ink tag is
nearing.
earlier than the year and date retained by the printer. In
Touch the [Close] button
Near ink expire addition the usage expiration date has not expired.
I020 2382 The ink expiration date has expired. Replace the ink cartridge as soon as
date [Manufacturing date + expiration date + usage expiration
possible. * * For a permanent solution,
date] ≧ [Year and month of printer] > [Manufacturing date
A single letter (for example, "K", etc.) is replace the ink cartridge.
+ expiration date]
placed in the "ink color".

The ink expiration date of Y color ink has expired.


The expiration date for "ink color" ink is
The year and month resulting by adding the expiration
nearing.
date to the manufacturing date stored in the ink tag is
Touch the [Close] button
Near ink expire earlier than the year and date retained by the printer. In
I020 2383 The ink expiration date has expired. Replace the ink cartridge as soon as
date addition the usage expiration date has not expired.
possible. * * For a permanent solution,
[Manufacturing date + expiration date + usage expiration
A single letter (for example, "K", etc.) is replace the ink cartridge.
date] ≧ [Year and month of printer] > [Manufacturing date
placed in the "ink color".
+ expiration date]
The expiration date for "ink color" ink is
The ink expiration date of K color ink has expired.
nearing.
The expiration date input by the user is earlier than the
Touch the [Close] button
Near ink expire year and date retained by the printer.
I020 2385 The ink expiration date has expired. Replace the ink cartridge as soon as
date [Year and month of printer] > [Expiration date]
possible. * * For a permanent solution,
A single letter (for example, "K", etc.) is replace the ink cartridge.
placed in the "ink color".
The expiration date for "ink color" ink is
The ink expiration date of C color ink has expired.
nearing.
The expiration date input by the user is earlier than the
Touch the [Close] button
Near ink expire year and date retained by the printer.
I020 2386 The ink expiration date has expired. Replace the ink cartridge as soon as
date [Year and month of printer] > [Expiration date]
possible. * * For a permanent solution,
A single letter (for example, "K", etc.) is replace the ink cartridge.

ComColor FW Series Revision 1.0


16. Panel Messages

placed in the "ink color".


Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
The expiration date for "ink color" ink is
CONFIDENTIAL

nearing. The ink expiration date of M color ink has expired.


The expiration date input by the user is earlier than the Touch the [Close] button
Near ink expire
I020 2387 The ink expiration date has expired. Replace the ink cartridge as soon as year and date retained by the printer.
date
possible. * [Year and month of printer] > [Expiration date] * For a permanent solution,
A single letter (for example, "K", etc.) is replace the ink cartridge.
placed in the "ink color".
The expiration date for "ink color" ink is
The ink expiration date of Y color ink has expired.
nearing.
The expiration date input by the user is earlier than the
Touch the [Close] button
Near ink expire year and date retained by the printer.
I020 2388 The ink expiration date has expired. Replace the ink cartridge as soon as
date [Year and month of printer] > [Expiration date]
possible. * * For a permanent solution,
A single letter (for example, "K", etc.) is replace the ink cartridge.
placed in the "ink color".
The usage expiration date of K color ink has expired.
The expiration date for "ink color" has The year and month resulting by adding the expiration
expired. date and usage expiration date to the manufacturing date Lower BP for a user to
Ink consumption
Y020 2390 The ink usage expiration date has expired. Replace the ink cartridge. * A single letter stored in the ink Tag is earlier than the year and date Remove the ink cartridge of replace ink cartridges.
expired
(for example, "K", etc.) is placed in the "ink retained by the printer. no ink. 6 Type code W: Warning
color". [Year and month of printer] > [Manufacturing date +
expiration date + usage expiration date]
The usage expiration date of C color ink has expired.
The expiration date for "ink color" has The year and month resulting by adding the expiration
expired. date and usage expiration date to the manufacturing date Lower BP for a user to
Ink consumption
Y020 2391 The ink usage expiration date has expired. Replace the ink cartridge. * A single letter stored in the ink Tag is earlier than the year and date Remove the ink cartridge of replace ink cartridges.
expired
(for example, "K", etc.) is placed in the "ink retained by the printer. no ink. 6 Type code W: Warning
color". [Year and month of printer] > [Manufacturing date +
expiration date + usage expiration date]

The usage expiration date of M color ink has expired.


The expiration date for "ink color" has The year and month resulting by adding the expiration
Lower the BP to urge the
expired. date and usage expiration date to the manufacturing date
Europe

[16-140]
[16-140]

Ink consumption user to replace the ink


Y020 2392 The ink usage expiration date has expired. Replace the ink cartridge. * A single letter stored in the ink Tag is earlier than the year and date Remove the ink cartridge of
expired cartridge.
(for example, "K", etc.) is placed in the "ink retained by the printer. no ink.
6 Type code W: Warning
color". [Year and month of printer] > [Manufacturing date +
expiration date + usage expiration date]

The usage expiration date of Y color ink has expired.


The expiration date for "ink color" has The year and month resulting by adding the expiration
Lower BP for a user to
expired. date and usage expiration date to the manufacturing date
Ink consumption replace ink cartridges.
Y020 2393 The ink usage expiration date has expired. Replace the ink cartridge. * A single letter stored in the ink Tag is earlier than the year and date
expired Remove the ink cartridge of 6 Type code W: Warning
(for example, "K", etc.) is placed in the "ink retained by the printer.
no ink.
color". [Year and month of printer] > [Manufacturing date +
expiration date + usage expiration date]

ComColor FW Series Revision 1.0


16. Panel Messages
7. Error Point 2500 Through 2999 (Optional Paper Feed Related)
CONFIDENTIAL

Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name

Print has been paused as the envelope


feeding unit was loaded.
The small size envelope feeding device was mounted
(The paper thickness of the standard (placed on top of the standard paper feed tray) during print Do one of the following.
paper feed tray was changed to "'Paper operation.
Thickness'".) (1) Touch the [Continue]
EVF check The envelope feeding unit was mounted (placed on top of
W572 2700 * When the small size envelope feed tray is mounted, button.
(Connect) the standard paper feed tray) during print operation (*).
To continue, touch the [Continue] button. * change the thickness of the type of paper. Pause print in
* Operation inclusive of print from the tray.
The thickness of the type of paper order to change the thickness of the type of paper. (2) Touch the [Stop] button.
configured with TM0-22-6-001 "Paper
thickness when EVF is mounted" (for (3) Job is deleted.
example, "envelope", etc.) is placed in
"Paper Thickness".
Do one of the following.
Print has been paused as the envelope The small size envelope feeding device was removed
feeding unit was removed. (taken off of the standard paper feed tray) during print
(1) Touch the [Continue]
operation.
EVF check The envelope feeding unit was removed (taken off of the button. 7 Type code I: Information
W573 2701 (The paper thickness of the standard paper
(Detach) standard paper feed tray) during print operation (*).
feed tray was changed to "Standard".) * When the small size envelope feed tray is removed,
* Operation inclusive of print from the tray. (2) Touch the [Stop] button.
change the thickness of the type of paper. Pause print in
To continue, touch the [Continue] button. order to change the thickness of the type of paper.
(3) Job is deleted.
Buttons indicate paper jam locations. To
The jam detection sensor of the small size envelope
EVF P-Jam (Not display how to fix, touch the button.
X570 2702 An unreached jam has occurred within the small size feeding device does not turn ON within a prescribed
reach) Touch the button to display the error reset TBD
envelope feeding device. amount of time.
method.
Buttons indicate paper jam locations. To
The jam detection sensor of the small size envelope
EVF P-Jam An original remaining jam has occurred within the small display how to fix, touch the button.
Europe

[16-141]
[16-141]

X571 2703 feeding device does not turn OFF within a prescribed
(Remain) size envelope feeding device. Touch the button to display the error reset TBD
amount of time.
method.

ComColor FW Series Revision 1.0


16. Panel Messages
8. Error Point 3000 Through 3999 (Optional Paper Ejection Related)
CONFIDENTIAL

Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name

System error occurs.


After operation has been started, the decurler home
Reboot by pressing the
Interface sensor (Dec.1Home SNR) does not turn OFF after 300 Turn OFF the printer (Sub
S019 3000 Error with decurler home sensor of the multifunction power key on the operation panel.
module error msec. power key OFF).
finisher. If recovery has failed,
* Detected with the multifunction finisher.
contact your dealer.
After operation has been started, the decurler home
sensor does not turn ON after a prescribed amount of
time.
System error occurs.
Error with decurler home sensor of the multifunction - After detecting that Dec.1Home SNR has been turned Turn OFF the printer (Sub
Interface Reboot by pressing the
S019 3001 finisher. OFF, Dec.2Home SNR does not turn ON even after the power key OFF).
module error power key on the operation panel.
elapse of 1000 msec
If recovery has failed,
- After a stop following the Dec.1Home SNR was turned
contact your dealer.
ON, the Dec.2Home SNR is not turned ON
* Detected with the multifunction finisher.
The following sensor
errors can be reset for the
hardware by pressing the
reset key.

・Side registration sensor

The following sensor errors


Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher
cannot be reset for the
finisher. unit of the finisher. After operation has been started, the puncher home
Press the Reset key (refer hardware by pressing the
Error with move home sensor of puncher unit of System error occurs. sensor (Punch Home SNR) does not turn ON after 1000
to remarks), or turn OFF the reset key. However, as it will
multifunction finisher. Press the Reset key, or msec.
power supply. (Turn OFF be possible to print without
U011 3002 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the * Detected with the multifunction finisher.
the sub power key.) using the puncher, reset the
Europe

multifunction finisher. operation panel. * Although this is a type U error, the error cannot be reset

[16-142]
[16-142]

error by pressing the reset


Error with side registration sensor of puncher unit of If recovery has failed, for the hardware by pressing the reset key.
key while retaining the error
multifunction finisher. contact your dealer.
with the software.

・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The following sensor


errors can be reset for the
hardware by pressing the
reset key.

・Side registration sensor

The following sensor errors


Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher
cannot be reset for the
finisher. unit of the finisher. After operation has been started, the puncher home
Press the Reset key (refer hardware by pressing the
Error with move home sensor of puncher unit of sensor (Punch Home SNR) does not turn OFF after 1000
to remarks), or turn OFF the reset key. However, as it will
multifunction finisher. Press the Reset key, or msec.
power supply. (Turn OFF be possible to print without
U011 3003 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the * Detected with the multifunction finisher.
the sub power key.) using the puncher, reset the
multifunction finisher. operation panel. * Although this is a type U error, the error cannot be reset
error by pressing the reset
Error with side registration sensor of puncher unit of If recovery has failed, for the hardware by pressing the reset key.
key while retaining the error
multifunction finisher. contact your dealer.
with the software.

・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor
The following sensor
errors can be reset for the
hardware by pressing the
reset key.

After operation has been started, the puncher move home ・Side registration sensor
sensor does not turn OFF after a prescribed amount of
time. The following sensor errors
Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher
Europe

[16-143]
[16-143]

- After operation has been started, the Punch Move Home cannot be reset for the
finisher. unit of the finisher.
SNR does not turn OFF after 1000 (100*) msec Press the Reset key (refer hardware by pressing the
Error with move home sensor of puncher unit of
- After stopping upon detecting that the Punch Move to remarks), or turn OFF the reset key. However, as it will
multifunction finisher. Press the Reset key, or
Home SNR has turned OFF, the Puncher Move Home power supply. (Turn OFF be possible to print without
U011 3004 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the
SNR does not turn OFF the sub power key.) using the puncher, reset the
multifunction finisher. operation panel.
* Detected by the multifunction finisher. error by pressing the reset
Error with side registration sensor of puncher unit of If recovery has failed,
* Although this is a type U error, the error cannot be reset key while retaining the error
multifunction finisher. contact your dealer.
for the hardware by pressing the reset key. with the software.

・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The following sensor


errors can be reset for the
hardware by pressing the
reset key.

After operation has been started, the puncher move home ・Side registration sensor
sensor does not turn ON after a prescribed amount of
time. The following sensor errors
Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher
- After operation has been started, the Punch Move Home cannot be reset for the
finisher. unit of the finisher.
SNR does not turn ON after 400 (300*500**) msec Press the Reset key (refer hardware by pressing the
Error with move home sensor of puncher unit of
- After stopping upon detecting that the Punch Move to remarks), or turn OFF the reset key. However, as it will
multifunction finisher. Press the Reset key, or
Home SNR has turned ON, the Puncher Move Home SNR power supply. (Turn OFF be possible to print without
U011 3005 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the
does not turn ON the sub power key.) using the puncher, reset the
multifunction finisher. operation panel.
* Detected by the multifunction finisher. error by pressing the reset
Error with side registration sensor of puncher unit of If recovery has failed,
* Although this is a type U error, the error cannot be reset key while retaining the error
multifunction finisher. contact your dealer.
for the hardware by pressing the reset key. with the software.

・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor
The following sensor
errors can be reset for the
hardware by pressing the
reset key.

・Side registration sensor


After operation has been started, the side registration
home sensor does not turn OFF after a prescribed amount
The following sensor errors
Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher of time.
Europe

[16-144]
[16-144]

cannot be reset for the


finisher. unit of the finisher. - After operation has been started, the Side Regi Home
Press the Reset key (refer hardware by pressing the
Error with move home sensor of puncher unit of SNR does not turn OFF after 1000 msec
to remarks), or turn OFF the reset key. However, as it will
multifunction finisher. Press the Reset key, or - After stopping upon detecting that the Side Regi Home
power supply. (Turn OFF be possible to print without
U011 3006 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the SNR has turned OFF, the Side Regi Home SNR does not
the sub power key.) using the puncher, reset the
multifunction finisher. operation panel. turn OFF
error by pressing the reset
Error with side registration sensor of puncher unit of If recovery has failed, * Detected by the multifunction finisher.
key while retaining the error
multifunction finisher. contact your dealer. * Although this is a type U error, the error cannot be reset
with the software.
for the hardware by pressing the reset key.
・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The following sensor


errors can be reset for the
hardware by pressing the
reset key.

・Side registration sensor

After operation has been started, the side registration


home sensor does not turn ON after a prescribed amount
Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher
of time. The following sensor errors
finisher. unit of the finisher.
- After operation has been started, the Side Regi Home Press the Reset key (refer cannot be reset for the
Error with move home sensor of puncher unit of
SNR does not turn ON after 1000 or 300 msec to remarks), or turn OFF the hardware by pressing the
multifunction finisher. Press the Reset key, or
- After stopping upon detecting that the Side Regi Home power supply. (Turn OFF reset key. However, as it will
U011 3007 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the
SNR has turned ON, the Side Regi Home SNR does not the sub power key.) be possible to print without
multifunction finisher. operation panel.
turn ON using the puncher, reset the
Error with side registration sensor of puncher unit of If recovery has failed,
* Detected by the multifunction finisher. error by pressing the reset
multifunction finisher. contact your dealer.
* Although this is a type U error, the error cannot be reset key while retaining the error
for the hardware by pressing the reset key. with the software.

・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor
Multifunction finisher firmware
download error
Error with multifunction finisher download data.
Press the Reset key, or turn
Downloading Download error of multifunction finisher firmware. (When starting the download, a data error has been
U193 3015 To continue downloading, OFF the power supply. (Turn
error (FIN) detected during the integrity check of the download data.)
press the start key. OFF the sub power key.)
After downloading the firmware,
Europe

[16-145]
[16-145]

confirm its version.


Database access error in HDD Reboot of multifunction
TAG communication error finisher required.
The engine PCB version and firmware do not match. System error occurs. Release using the reset key
The operating mode of the multifunction finisher does not Turn OFF the printer (Sub
Voltage error of each head Reboot by pressing the is not allowed.
transition properly. power key OFF).
S098 3020 Hardware error Driving wave data of each head nozzle error power key on the operation panel.
* Normal mode <-> Test mode
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs. An error has occurred with the device for communication
Turn OFF the printer (Sub
Voltage error of each head Reboot by pressing the between the "control software for communication with the
power key OFF).
S098 3021 Hardware error Driving wave data of each head nozzle error power key on the operation panel. finisher" and the multifunction finisher.
Multi finisher communication error If recovery has failed, (parity, framing, overrun error)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Database access error in HDD Reboot of multifunction


TAG communication error finisher required.
Although an attempt was made to configure the
The engine PCB version and firmware do not match. System error occurs. Release using the reset key
adjustment values of the multifunction finisher, the value Turn OFF the printer (Sub
Voltage error of each head Reboot by pressing the is not allowed.
could not be configured properly. power key OFF).
S098 3022 Hardware error Driving wave data of each head nozzle error power key on the operation panel.
(A setting error was notified from the multifunction
Multi finisher communication error If recovery has failed,
finisher.)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD Reboot of multifunction
TAG communication error finisher required.
The engine PCB version and firmware do not match. System error occurs. It is only possible to activate the multifunction finisher in Release using the reset key
Turn OFF the printer (Sub
Voltage error of each head Reboot by pressing the the firmware download mode is not allowed.
power key OFF).
S098 3023 Hardware error Driving wave data of each head nozzle error power key on the operation panel. (It is necessary to download the firmware for the
Multi finisher communication error If recovery has failed, multifunction finisher)
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.

Engine-PMS communication error


A failure has occurred with the I/F between the "Print
Maintenance unit controlling software error
Sequence related Software" and the "control software for
Ink circulation unit controlling software error
communication with the finisher".
Paper feed system software error
Error controlling software error
System error occurs. Variation code:
Print controlling software error
Reboot by pressing the - 1: The timing of the multifunction finisher I/F function Turn OFF the printer (Sub
Print reserving software error
power key on the operation panel. executed from the "Print Sequence related Software" power key OFF).
S099 3030 1 to 2 Software error Image processing software error
If recovery has failed, differs from the sequence defined by the specifications for
TAG controlling software error
contact your dealer. the I/F between the "Print Sequence related Software" and
Power supply controlling software error
the "control software for communication with the finisher"
Count controlling software error
- 2: The parameters configured from the "Print Sequence
Resident process of PMS is down.
related Software" are not defined by the specifications for
Multi finisher communication error
the I/F between the "Print Sequence related Software" and
Europe

[16-146]
[16-146]

Offset staple paper ejection communication error


the "control software for communication with the finisher"
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Multi-finisher communication error

Variation code:
- 1: Communication sequence error (The timing of the command received
from the multifunction finisher differs from the sequence defined by the
multifunction finisher I/F specifications)

- 2: Communication command error (The command received from the


multifunction finisher is not defined by the multifunction finisher I/F
specifications)

- 3: Communication parameter error (The parameters of the command


received from the multifunction finisher are not defined by the
Engine-PMS communication error
Maintenance unit controlling software error multifunction finisher I/F specifications)
Ink circulation unit controlling software error - 4: ACK reception error (After the "control software for communication
Paper feed system software error
with the finisher" has sent a command, a state where the ACK is not
Error controlling software error
Print controlling software error System error occurs. received from the multifunction finisher within 40 ms continued for 3
Print reserving software error Reboot by pressing the times) Turn OFF the printer (Sub
Image processing software error power key on the operation panel. power key OFF).
S099 3031 1 to 9 Software error - 5: ACK sequence bit error (The sequence bit of the ACK in response to
TAG controlling software error If recovery has failed,
Power supply controlling software error the command sent by the "control software for communication with the
contact your dealer.
Count controlling software error finisher" differs)
Resident process of PMS is down.
Multi finisher communication error - 6: Command sequence bit error (The sequence bit of the command
Offset staple paper ejection communication error received from the "control software for communication with the
Etc. finisher" differs from the expected value of the "control software for
communication with the finisher")

- 7: Command checksum error (The checksum value of the command


Europe

[16-147]
[16-147]

received from the "control software for communication with the finisher"
differs from the value calculated with the received value)

- 8: Command length error (The length defined for every multifunction


finisher command differs from the value of the command length acquired
upon reception of the command)

- 9: Synchronization sequence command packet error (A failure has


occurred with the communication between the "control software for
communication with the finisher" and the multifunction finisher)
Multi-finisher communication error

Variation code:
- 1: ACK reception error (After the "control software for
communication with the finisher" has sent a packet for the
Engine-PMS communication error
synchronization sequence, a state where the ACK was not
Maintenance unit controlling software error
received from the multifunction finisher within 1 s continued
Ink circulation unit controlling software error
for 60 times)
Paper feed system software error
Error controlling software error
- 2: ACK sequence bit error (The sequence bit of the ACK
Print controlling software error System error occurs.
issued by the multifunction finisher in response to the
Print reserving software error Reboot by pressing the Turn OFF the printer (Sub
packet for the synchronization sequence sent by the "control
Image processing software error power key on the operation panel. power key OFF).
S099 3032 1 to 5 Software error software for communication with the finisher" was "1")
TAG controlling software error If recovery has failed,
Power supply controlling software error contact your dealer.
- 3: No transmission buffer (An attempt was made to newly
Count controlling software error
send a command in a state where there is no free space
Resident process of PMS is down.
within the transmission buffer)
Multi finisher communication error
Offset staple paper ejection communication error
- 4: No reception buffer (A command was newly received in a
Etc.
state where there is no free space within the reception buffer)

- 5: No finisher response (With the "control software for


communication with the finisher", a time-out has occurred

ComColor FW Series Revision 1.0


16. Panel Messages

while waiting to receive a command from the multifunction


finisher)
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Print sequence related software I/F error

Engine-PMS communication error Variation code:


Maintenance unit controlling software error - 1: Sequence error (The timing of the multifunction
Ink circulation unit controlling software error finisher I/F function executed by the "control software for
Paper feed system software error communication with the finisher" differs from the sequence
Error controlling software error defined by the specifications for the I/F between the "Print
Print controlling software error System error occurs. Sequence related Software" and the "control software for
Print reserving software error Reboot by pressing the communication with the finisher") Turn OFF the printer (Sub
Image processing software error power key on the operation panel. - 2: Parameter error power key OFF).
S099 3033 1 to 3 Software error
TAG controlling software error If recovery has failed, (The parameters configured from the "control software
Power supply controlling software error contact your dealer. for communication with the finisher" are not defined
Count controlling software error by the specifications for the I/F between the "Print
Resident process of PMS is down. Sequence related Software" and the "control software for
Multi finisher communication error communication with the finisher")
Offset staple paper ejection communication error
Etc. - 3: Communication time-out
(A time-out has occurred with the notification in response
to the request made to the "control software for
communication with the finisher")
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the A communication hardware error has occurred within the Turn OFF the printer (Sub
Print reserving software error
power key on the operation panel. "control software for communication with the finisher". power key OFF).
S099 3034 Software error Image processing software error
If recovery has failed,
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Europe

[16-148]
[16-148]

Multi finisher communication error


Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error The sheet reservation process to the multifunction finisher
System error occurs.
Print controlling software error cannot be completed.
Reboot by pressing the Turn OFF the printer (Sub
Print reserving software error (The paper interval time notified from the finisher was
power key on the operation panel. power key OFF).
S099 3035 Software error Image processing software error "0xFFFF" for 720 times continuously in response to the
If recovery has failed,
TAG controlling software error same sheet.)
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error Multi-finisher communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error Variation code:
Paper feed system software error - 1: Possibility of an abnormal transition of states with the
Error controlling software error software
System error occurs.
Print controlling software error - 2: Possibility of the I/O register being rewritten by the
Reboot by pressing the Turn OFF the printer (Sub
Print reserving software error software
power key on the operation panel. power key OFF).
S099 3036 1 to 6 Software error Image processing software error - 3: Detached power supply unit of the multifunction
If recovery has failed,
TAG controlling software error finisher
contact your dealer.
Power supply controlling software error - 4: Possibility of the optional PCB being reset due to an
Count controlling software error electrical cause
Resident process of PMS is down. - 5: Possibility of the I/O register being rewritten by the
Multi finisher communication error software
Offset staple paper ejection communication error - 6: Possibility of the I/O register being rewritten by the
Etc. software

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Multi-finisher communication error


Engine-PMS communication error
Maintenance unit controlling software error Variation code:
Ink circulation unit controlling software error - 1: Possibility of an abnormal transition of states with the
Paper feed system software error software
Error controlling software error System error occurs. - 2: Possibility of the I/O register being rewritten by the
Print controlling software error Reboot by pressing the software Turn OFF the printer (Sub
Print reserving software error power key on the operation panel. - 3: Possibility of an abnormal transition of states with the power key OFF).
S099 3037 1 to 6 Software error
Image processing software error If recovery has failed, software
TAG controlling software error contact your dealer. - 4: Possibility of the optional PCB being reset due to an
Power supply controlling software error electrical cause
Count controlling software error - 5: Possibility of the I/O register being rewritten by the
Resident process of PMS is down. software
Multi finisher communication error - 6: Possibility of the I/O register being rewritten by the
Offset staple paper ejection communication error software
Etc.

The following sensor


errors can be reset for the
hardware by pressing the
reset key.

・Side registration sensor

After operation has been started, the side registration


Error with home sensor of puncher unit of multifunction A problem has occurred with the puncher
sensor does not turn OFF after a prescribed amount of
finisher. unit of the finisher. The following sensor errors
time. Press the Reset key (refer
Error with move home sensor of puncher unit of cannot be reset for the
- After operation has been started, the Side Regi SNR to remarks), or turn OFF the
multifunction finisher. Press the Reset key, or hardware by pressing the
does not turn OFF after 500 msec power supply. (Turn OFF
U011 3060 Punch unit error Error with side registration home sensor of puncher unit of turn the power off and on again on the reset key. However, as it will
- After stopping upon detecting that the Side Regi SNR the sub power key.)
multifunction finisher. operation panel. be possible to print without
has turned OFF, the Side Regi SNR has not been turned
Error with side registration sensor of puncher unit of If recovery has failed, using the puncher, reset the
OFF
Europe

[16-149]
[16-149]

multifunction finisher. contact your dealer. error by pressing the reset


* Detected by the multifunction finisher.
key while retaining the error
with the software.

・Puncher home sensor

・Puncher move home


sensor

・Side registration home


sensor

Error with stacker front position sensor of multifunction


After operation has been started, the stacker front position
finisher. A problem has occurred with the stapler
sensor does not turn ON after a prescribed amount of
Tamper home sensor error of multi-finisher. unit of the finisher.
time.
End wall home sensor error of multi-finisher. Press the Reset key, or turn
- After operation has been started, the Stacker Front
End wall open sensor error of multi-finisher. Press the Reset key, or OFF the power supply. (Turn
Position SNR does not turn ON after 500 msec
U012 3061 Staple unit error Eject clamp-up sensor error of multi-finisher. turn the power off and on again on the OFF the sub power key.)
- After operation has been started, the Stacker Front
Shelf home sensor error of multi-finisher. operation panel.
Position N SNR does not turn ON after 500 msec
Staple home sensor error of multi-finisher. If recovery has failed,
* Detected by the multifunction finisher.
Staple move home sensor error of multi-finisher. contact your dealer.
Staple center position sensor error of multi-finisher.
Sub-puddle home sensor error of multi-finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with stacker front position sensor of multifunction


finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler After operation has been started, the tamper home sensor
End wall home sensor error of multi-finisher. unit of the finisher. does not turn OFF after a prescribed amount of time. Press the Reset key, or turn
End wall open sensor error of multi-finisher. - After stopping upon detecting that the Tamper Home OFF the power supply. (Turn
U012 3062 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or SNR has turned OFF, the Tamper Home SNR does not OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the turn OFF
Staple home sensor error of multi-finisher. operation panel. * Detected by the multifunction finisher.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction
finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
End wall home sensor error of multi-finisher. unit of the finisher. Press the Reset key, or turn
After operation has been started, the tamper home sensor
End wall open sensor error of multi-finisher. OFF the power supply. (Turn
(Tamper Home SNR) does not turn ON after 800 msec.
U012 3063 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or OFF the sub power key.)
* Detected with the multifunction finisher.
Shelf home sensor error of multi-finisher. turn the power off and on again on the
Staple home sensor error of multi-finisher. operation panel.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction
finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
End wall home sensor error of multi-finisher. unit of the finisher. After operation has been started, the end wall home Press the Reset key, or turn
End wall open sensor error of multi-finisher. sensor (End Wall Home SNR) does not turn OFF after 100 OFF the power supply. (Turn
U012 3064 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or msec. OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the * Detected with the multifunction finisher.
Staple home sensor error of multi-finisher. operation panel.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Europe

[16-150]
[16-150]

Sub-puddle home sensor error of multi-finisher.


Error with stacker front position sensor of multifunction
finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
End wall home sensor error of multi-finisher. unit of the finisher. Press the Reset key, or turn
After operation has been started, the end wall open sensor
End wall open sensor error of multi-finisher. OFF the power supply. (Turn
(End Wall Open SNR) does not turn ON after 300 msec.
U012 3065 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or OFF the sub power key.)
* Detected with the multifunction finisher.
Shelf home sensor error of multi-finisher. turn the power off and on again on the
Staple home sensor error of multi-finisher. operation panel.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with stacker front position sensor of multifunction


finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
End wall home sensor error of multi-finisher. unit of the finisher. After operation has been started, the end wall home Press the Reset key, or turn
End wall open sensor error of multi-finisher. sensor (End Wall Home SNR) does not turn ON after 300 OFF the power supply. (Turn
U012 3066 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or msec. OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the * Detected with the multifunction finisher.
Staple home sensor error of multi-finisher. operation panel.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction
finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
End wall home sensor error of multi-finisher. unit of the finisher. Press the Reset key, or turn
After operation has been started, the end wall open sensor
End wall open sensor error of multi-finisher. OFF the power supply. (Turn
(End Wall Open SNR) does not turn OFF after 100 msec.
U012 3067 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or OFF the sub power key.)
* Detected with the multifunction finisher.
Shelf home sensor error of multi-finisher. turn the power off and on again on the
Staple home sensor error of multi-finisher. operation panel.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction After operation has been started, the eject clamp up
finisher. sensor does not turn OFF after a prescribed amount of
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Eject Clamp Up Press the Reset key, or turn
End wall open sensor error of multi-finisher. SNR does not turn OFF after 300 msec OFF the power supply. (Turn
U012 3068 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Eject Clamp Up OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the SNR has turned OFF, the Eject Clamp Up SNR has not
Staple home sensor error of multi-finisher. operation panel. been turned OFF
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Europe

[16-151]
[16-151]

Sub-puddle home sensor error of multi-finisher.


Error with stacker front position sensor of multifunction After operation has been started, the eject clamp up
finisher. sensor does not turn ON after a prescribed amount of
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Eject Clamp Up Press the Reset key, or turn
End wall open sensor error of multi-finisher. SNR does not turn ON after 300 msec OFF the power supply. (Turn
U012 3069 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Eject Clamp Up OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the SNR has turned ON, the Eject Clamp Up SNR has not
Staple home sensor error of multi-finisher. operation panel. been turned ON
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with stacker front position sensor of multifunction


finisher. After operation has been started, the shelf home sensor
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler does not turn OFF after a prescribed amount of time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Shelf Home SNR Press the Reset key, or turn
End wall open sensor error of multi-finisher. does not turn OFF after 300 msec OFF the power supply. (Turn
U012 3070 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Shelf Home SNR OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the has turned OFF, the Shelf Home SNR has not been
Staple home sensor error of multi-finisher. operation panel. turned OFF
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction
finisher. After operation has been started, the shelf home sensor
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler does not turn ON after a prescribed amount of time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Shelf Home SNR Press the Reset key, or turn
End wall open sensor error of multi-finisher. does not turn ON after 300 msec OFF the power supply. (Turn
U012 3071 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Shelf Home SNR OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the has turned ON, the Shelf Home SNR has not been turned
Staple home sensor error of multi-finisher. operation panel. ON
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction
After operation has been started, the staple home sensor
finisher.
does not turn ON after a prescribed amount of time.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
- The transition from OFF to ON of the Staple Home SNR
End wall home sensor error of multi-finisher. unit of the finisher. Press the Reset key, or turn
cannot be detected within 450 ms after starting forward
End wall open sensor error of multi-finisher. OFF the power supply. (Turn
operation and the Stapler Head Home SNR does not turn
U012 3072 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or OFF the sub power key.)
ON even once within 200 ms after reverse operation of the
Shelf home sensor error of multi-finisher. turn the power off and on again on the
Staple Mot
Staple home sensor error of multi-finisher. operation panel.
* Detected by the multifunction finisher.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Europe

[16-152]
[16-152]

Sub-puddle home sensor error of multi-finisher.


Error with stacker front position sensor of multifunction After operation has been started, the staple move home
finisher. sensor does not turn OFF after a prescribed amount of
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Staple Move Home Press the Reset key, or turn
End wall open sensor error of multi-finisher. SNR does not turn OFF after 150 msec OFF the power supply. (Turn
U012 3073 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Staple Move OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the Home SNR has turned OFF, the Staple Move Home SNR
Staple home sensor error of multi-finisher. operation panel. does not turn OFF
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with stacker front position sensor of multifunction After operation has been started, the staple move home
finisher. sensor does not turn ON after a prescribed amount of
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Staple Move Home Press the Reset key, or turn
End wall open sensor error of multi-finisher. SNR does not turn ON after 3000 msec OFF the power supply. (Turn
U012 3074 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Staple Move OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the Home SNR has turned ON, the Staple Move Home SNR
Staple home sensor error of multi-finisher. operation panel. does not turn ON
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction After operation has been started, the staple center position
finisher. sensor does not turn ON after a prescribed amount of
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Staple Center Press the Reset key, or turn
End wall open sensor error of multi-finisher. Position SNR does not turn ON after 3000 (200*) msec OFF the power supply. (Turn
U012 3075 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Staple Center OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the Position SNR has turned ON, the Staple Center Position
Staple home sensor error of multi-finisher. operation panel. SNR does not turn ON
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
Error with stacker front position sensor of multifunction After operation has been started, the staple center position
finisher. sensor does not turn OFF after a prescribed amount of
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler time.
End wall home sensor error of multi-finisher. unit of the finisher. - After operation has been started, the Staple Center Press the Reset key, or turn
End wall open sensor error of multi-finisher. Position SNR does not turn OFF after 150 msec OFF the power supply. (Turn
U012 3076 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or - After stopping upon detecting that the Staple Center OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the Position SNR has turned OFF, the Staple Center Position
Staple home sensor error of multi-finisher. operation panel. SNR does not turn OFF
Staple move home sensor error of multi-finisher. If recovery has failed, * Detected by the multifunction finisher.
Staple center position sensor error of multi-finisher. contact your dealer.
Europe

[16-153]
[16-153]

Sub-puddle home sensor error of multi-finisher.


Error with stacker front position sensor of multifunction
finisher.
After operation has been started, the sub paddle home
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
sensor does not turn ON after a prescribed amount of
End wall home sensor error of multi-finisher. unit of the finisher. Press the Reset key, or turn
time.
End wall open sensor error of multi-finisher. OFF the power supply. (Turn
- After detecting that Sub Paddle Home SNR has been
U012 3077 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or OFF the sub power key.)
turned OFF, Sub Paddle Home SNR does not turn ON
Shelf home sensor error of multi-finisher. turn the power off and on again on the
even after the elapse of 800 msec
Staple home sensor error of multi-finisher. operation panel.
* Detected with the multifunction finisher.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with stacker front position sensor of multifunction


finisher.
Tamper home sensor error of multi-finisher. A problem has occurred with the stapler
End wall home sensor error of multi-finisher. unit of the finisher. After operation has been started, the sub paddle home Press the Reset key, or turn
End wall open sensor error of multi-finisher. sensor (Sub Paddle Home SNR) does not turn OFF after OFF the power supply. (Turn
U012 3078 Staple unit error Eject clamp-up sensor error of multi-finisher. Press the Reset key, or 300 msec. OFF the sub power key.)
Shelf home sensor error of multi-finisher. turn the power off and on again on the * Detected with the multifunction finisher.
Staple home sensor error of multi-finisher. operation panel.
Staple move home sensor error of multi-finisher. If recovery has failed,
Staple center position sensor error of multi-finisher. contact your dealer.
Sub-puddle home sensor error of multi-finisher.
A problem has occurred with the 3-fold After operation has been started, end guide home sensor
Error with end guide home sensor of multifunction finisher.
tray of the multifunction finisher. 1 does not turn OFF after a prescribed amount of time.
Error with envelope folder tray interlock SW of
- Upon starting to move End Guide 1 from the the Home Press the Reset key, or turn
multifunction finisher.
Press the Reset key, or position, after starting End Guide MOT 1, End Guide OFF the power supply. (Turn
U014 3079 3-fold tray error Error with tray latch solenoid of multifunction finisher.
turn the power off and on again on the Home SNR 1 does not turn OFF within 40 msec OFF the sub power key.)
3-fold tray of multifunction finisher not available for use.
operation panel. * Detected by the multifunction finisher.
If recovery has failed,
contact your dealer.
A problem has occurred with the 3-fold After operation has been started, end guide home sensor
Error with end guide home sensor of multifunction finisher.
tray of the multifunction finisher. 2 does not turn OFF after a prescribed amount of time.
Error with envelope folder tray interlock SW of
- Upon starting to move End Guide 2 from the the Home Press the Reset key, or turn
multifunction finisher.
Press the Reset key, or position, after starting End Guide MOT 2, End Guide OFF the power supply. (Turn
U014 3080 3-fold tray error Error with tray latch solenoid of multifunction finisher.
turn the power off and on again on the Home SNR 2 does not turn OFF within 40 msec OFF the sub power key.)
3-fold tray of multifunction finisher not available for use.
operation panel. * Detected by the multifunction finisher.
If recovery has failed,
contact your dealer.
A problem has occurred with the 3-fold After operation has been started, end guide home sensor
Error with end guide home sensor of multifunction finisher.
tray of the multifunction finisher. 1 does not turn ON after a prescribed amount of time.
Error with envelope folder tray interlock SW of
- Upon starting to move End Guide 1 from the the Home Press the Reset key, or turn
multifunction finisher.
Press the Reset key, or position, after starting End Guide MOT 1, End Guide OFF the power supply. (Turn
U014 3081 3-fold tray error Error with tray latch solenoid of multifunction finisher.
Europe

turn the power off and on again on the Home SNR 1 does not turn ON within a prescribed OFF the sub power key.)

[16-154]
[16-154]

3-fold tray of multifunction finisher not available for use.


operation panel. amount of time
If recovery has failed, * Detected by the multifunction finisher.
contact your dealer.
A problem has occurred with the 3-fold After operation has been started, end guide home sensor
Error with end guide home sensor of multifunction finisher.
tray of the multifunction finisher. 2 does not turn ON after a prescribed amount of time.
Error with envelope folder tray interlock SW of
- Upon starting to move End Guide 1 from the the Home Press the Reset key, or turn
multifunction finisher.
Press the Reset key, or position, after starting End Guide MOT 1, End Guide OFF the power supply. (Turn
U014 3082 3-fold tray error Error with tray latch solenoid of multifunction finisher.
turn the power off and on again on the Home SNR 1 does not turn ON within a prescribed OFF the sub power key.)
3-fold tray of multifunction finisher not available for use.
operation panel. amount of time
If recovery has failed, * Detected by the multifunction finisher.
contact your dealer.
A problem has occurred with the 3-fold
Error with end guide home sensor of multifunction finisher.
tray of the multifunction finisher. The envelope folder tray interlock (Envelop Tray Interlock)
Error with envelope folder tray interlock SW of
SW does not turn OFF even after a prescribed amount of Press the Reset key, or turn
multifunction finisher.
Press the Reset key, or time has elapsed from when the tray latch solenoid has OFF the power supply. (Turn
U014 3083 3-fold tray error Error with tray latch solenoid of multifunction finisher.
turn the power off and on again on the been turned ON. OFF the sub power key.)
3-fold tray of multifunction finisher not available for use.
operation panel. * Detected with the multifunction finisher.
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

A problem has occurred with the stacker


Error with the stack height sensor of the multifunction - After starting to lower the stacker tray, the stack height
tray of the multifunction finisher.
finisher. sensor (Stack Height SNR) does not turn OFF after the
Error with the tray height sensor of the multifunction elapse of 500 msec. Press the Reset key, or turn
Stacking tray Press the Reset key, or
U016 3084 finisher. - After starting to raise the stacker tray, the tray height OFF the power supply. (Turn
error turn the power off and on again on the
The stacker tray of the multifunction finisher has exceeded sensor (Tray Hight SNR Lower) does not turn OFF after OFF the sub power key.)
operation panel.
the upper or lower limit position. the elapse of 5000 msec.
If recovery has failed,
Stacker tray of multifunction finisher not available for use. * Detected with the multifunction finisher.
contact your dealer.
Error with the stack height sensor of the multifunction A problem has occurred with the stacker
finisher. tray of the multifunction finisher.
The stacker tray has exceeded the upper limit position.
Error with the tray height sensor of the multifunction Press the Reset key, or turn
(ON of the Upper Limit SW has been detected after
Stacking tray finisher. Press the Reset key, or OFF the power supply. (Turn
U016 3085 starting to raise the Stacker Tray)
error The stacker tray of the multifunction finisher has exceeded turn the power off and on again on the OFF the sub power key.)
* Detected by the multifunction finisher.
the upper or lower limit position. operation panel.
Stacker tray of multifunction finisher not available for use. If recovery has failed,
contact your dealer.
Error with the stack height sensor of the multifunction A problem has occurred with the stacker
finisher. tray of the multifunction finisher.
The stacker tray has exceeded the lower limit position.
Error with the tray height sensor of the multifunction Press the Reset key, or turn
(ON of the Lower Limit SW has been detected after
Stacking tray finisher. Press the Reset key, or OFF the power supply. (Turn
U016 3086 starting to lower the Stacker Tray)
error The stacker tray of the multifunction finisher has exceeded turn the power off and on again on the OFF the sub power key.)
* Detected by the multifunction finisher.
the upper or lower limit position. operation panel.
Stacker tray of multifunction finisher not available for use. If recovery has failed,
contact your dealer.
Error with booklet tamper home sensor (front rear) of the A problem has occurred with the booklet
multifunction finisher. tray of the finisher.
After operation has been started, the booklet tamper home
Error with booklet end guide home sensor of multifunction
sensor (front) does not turn ON after a prescribed amount
finisher. Press the Reset key, or Press the Reset key, or turn
of time.
Error with booklet knife folding sensor of multifunction turn the power off and on again on the OFF the power supply. (Turn
Booklet tray - Upon returning Booklet Tamper F to Home, the Tamper
U017 3087 finisher. operation panel. OFF the sub power key.)
error F Home SNR does not turn ON within 1000 msec from
Error with booklet drawer set sensor of multifunction If recovery has failed,
when Mot is turned ON
Europe

finisher. contact your dealer.

[16-155]
[16-155]

* Detected with the multifunction finisher.


Error with booklet knife home sensor of multifunction
finisher.
Error with stapler of of multifunction finisher.
Error with booklet tamper home sensor (front rear) of the A problem has occurred with the booklet
multifunction finisher. tray of the finisher.
After operation has been started, the booklet tamper
Error with booklet end guide home sensor of multifunction
home sensor (front) does not turn OFF after a prescribed
finisher. Press the Reset key, or Press the Reset key, or turn
amount of time.
Error with booklet knife folding sensor of multifunction turn the power off and on again on the OFF the power supply. (Turn
Booklet tray - The Tamper F Home SNR does not turn OFF even after
U017 3088 finisher. operation panel. OFF the sub power key.)
error the Booklet Tamper F MOT has output 75 pulses
Error with booklet drawer set sensor of multifunction If recovery has failed,
* Detected with the multifunction finisher.
finisher. contact your dealer.
Error with booklet knife home sensor of multifunction
finisher.
Error with stapler of of multifunction finisher.
Error with booklet tamper home sensor (front rear) of the
multifunction finisher. After operation has been started, the booklet end guide
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet home sensor does not turn OFF after a prescribed amount
finisher. tray of the finisher. of time. Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction - The Booklet End Guide Home SNR does not turn OFF OFF the power supply. (Turn
Booklet tray
U017 3089 finisher. Press the Reset key, or even after 400 pulses have been output from the start of OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the the Booklet End Guide MOT
finisher. operation panel. * Detected with the multifunction finisher.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Error with stapler of of multifunction finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with booklet tamper home sensor (front rear) of the


multifunction finisher. After operation has been started, the booklet end guide
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet home sensor does not turn ON after a prescribed amount
finisher. tray of the finisher. of time. Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction - Upon returning the Booklet End Guide to Home, the OFF the power supply. (Turn
Booklet tray
U017 3090 finisher. Press the Reset key, or Booklet End Guide Home SNR does not turn ON within OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the 2000 msec from when Mot is turned ON
finisher. operation panel. * Detected with the multifunction finisher.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Error with stapler of of multifunction finisher.
Error with booklet tamper home sensor (front rear) of the
multifunction finisher. After operation has been started, the booklet tamper home
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet sensor (rear) does not turn ON after a prescribed amount
finisher. tray of the finisher. of time. Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction - Upon returning Booklet Tamper R to Home, the Tamper OFF the power supply. (Turn
Booklet tray
U017 3091 finisher. Press the Reset key, or R Home SNR does not turn ON within 1000 msec from OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the when Mot is turned ON
finisher. operation panel. * Detected with the multifunction finisher.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Error with stapler of of multifunction finisher.
Error with booklet tamper home sensor (front rear) of the
multifunction finisher.
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet After operation has been started, the booklet tamper home
finisher. tray of the finisher. sensor (rear) does not turn OFF after a prescribed amount Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction of time. OFF the power supply. (Turn
Booklet tray
U017 3092 finisher. Press the Reset key, or - The Tamper R Home SNR does not turn OFF even after OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the the Booklet Tamper R MOT has output 75 pulses
finisher. operation panel. * Detected with the multifunction finisher.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Europe

[16-156]
[16-156]

Error with stapler of of multifunction finisher.


Error with booklet tamper home sensor (front rear) of the
multifunction finisher. After operation has been started, the knife folding sensor
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet does not turn ON after a prescribed amount of time.
finisher. tray of the finisher. - At the time of the folding operation of the Booklet Knife, Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction the Booklet Folding SNR does not turn ON even after the OFF the power supply. (Turn
Booklet tray
U017 3093 finisher. Press the Reset key, or elapse of 520 ms from when the flapper SOL has been OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the turned ON
finisher. operation panel. * Detected by the multifunction finisher.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Error with stapler of of multifunction finisher.
Error with booklet tamper home sensor (front rear) of the
multifunction finisher.
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet The booklet drawer set sensor is OFF when the front
finisher. tray of the finisher. cover is closed. Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction - OPEN of the Booklet Drawer SNR has been detected OFF the power supply. (Turn
Booklet tray
U017 3094 finisher. Press the Reset key, or upon closing the Finisher Front Door Interlock OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the * Detected by the multifunction finisher.
finisher. operation panel.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Error with stapler of of multifunction finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with booklet tamper home sensor (front rear) of the After operation has been started, the booklet knife home
multifunction finisher. sensor does not turn ON after a prescribed amount of
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet time.
finisher. tray of the finisher. - Upon returning the Booklet Knife to Home, the Home Press the Reset key, or turn
Error with booklet knife folding sensor of multifunction SNR does not turn ON even after the elapse of 900 ms OFF the power supply. (Turn
Booklet tray
U017 3095 finisher. Press the Reset key, or from when the flapper SOL has been turned ON OFF the sub power key.)
error
Error with booklet drawer set sensor of multifunction turn the power off and on again on the - When the the Knife Home SNR = OFF when starting the
finisher. operation panel. knife folding operation during a Booklet Job
Error with booklet knife home sensor of multifunction If recovery has failed, * Detected by the multifunction finisher.
finisher. contact your dealer.
Error with stapler of of multifunction finisher.
Error with booklet tamper home sensor (front rear) of the
After operation has been started, the booklet knife home
multifunction finisher.
sensor does not turn OFF after a prescribed amount of
Error with booklet end guide home sensor of multifunction A problem has occurred with the booklet
time.
finisher. tray of the finisher. Press the Reset key, or turn
- At the time of the Booklet Knife withdrawing from its
Error with booklet knife folding sensor of multifunction OFF the power supply. (Turn
Booklet tray position, the Home SNR does not turn OFF even after the
U017 3096 finisher. Press the Reset key, or OFF the sub power key.)
error elapse of 150 ms from when the flapper SOL has been
Error with booklet drawer set sensor of multifunction turn the power off and on again on the
turned ON
finisher. operation panel.
* Detected by the multifunction finisher.
Error with booklet knife home sensor of multifunction If recovery has failed,
finisher. contact your dealer.
Error with stapler of of multifunction finisher.
The stapler does not operate even after the booklet staple
start signal has been sent.
Error with booklet tamper home sensor (front rear) of the - When the Stapler Ready signal does not become Not
multifunction finisher. Ready within a prescribed amount of time from when the
A problem has occurred with the booklet
Error with booklet end guide home sensor of multifunction Booklet Staple Start signal has been turned ON (= when
tray of the finisher.
finisher. the Staple will not operate)
Error with booklet knife folding sensor of multifunction - When after detecting the Stapler NG, the Ready signal
Press the Reset key, or Press the Reset key, or turn
Booklet tray finisher. is still Not Ready after a prescribed amount of time has
U017 3097 turn the power off and on again on the OFF the power supply. (Turn
error Error with booklet drawer set sensor of multifunction elapsed or the Error signal is ON
operation panel. OFF the sub power key.)
finisher. - When the Error signal is ON immediately after starting to
Europe

[16-157]
[16-157]

If recovery has failed,


Error with booklet knife home sensor of multifunction instruct the StAplE operation
contact your dealer.
finisher. - When an Error signal ON or Ready signal OFF has been
Error with stapler of of multifunction finisher. detected during the Stapler Power ON check process
when the Power is turned ON or when the Interlock is
closed
* Detected by the multifunction finisher.
A job using the punch function has been received A punch job has been received while being in a state
Punch dustbox
Z014 3120 while being in a state where the punch dustbox of the Set the punch dustbox of the finisher. where the punch dustbox of the multifunction finisher has Set the punch dustbox of
not loaded
multifunction finisher has not been set. not been set. the multifunction finisher.
The front cover of the I/F unit has been detected as being
Close the front cover of the
Fin I/F front The front cover of the I/F unit of the multifunction finisher open.
Z016 3121 Close the left cover of the finisher. I/F unit of the multifunction
cover open is open. (OPEN of I/F Module Front Door SW has been detected.)
finisher.
* Detected with the multifunction finisher.
The booklet drawer has not been set.
B/L unit not The booklet drawer of the multifunction finisher has not Set the booklet drawer of
Z017 3122 Close the booklet tray of the finisher. (OPEN of Booklet Drawer has been detected.)
connected been set. the multifunction finisher.
* Detected with the multifunction finisher.
The front cover of the multi-finisher is open. The front cover of the multi-finisher is open.
Fin front cover Close the right cover of the finisher. Close the front cover of the
Z018 3123 (OPEN of Finisher Front Door SW has been detected.)
open multifunction finisher.
* Detected with the multifunction finisher.
3-fold tray not The 3-fold tray has not been set (is in a state where the
Z020 3124 The 3-fold tray has not been set. Close the 3-fold tray unit of the finisher. Close the 3-fold tray
loaded tray has been drawn).

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Do one of the following.

(1) Release the safety


device for the downward
It will be possible to restart
movement of the stacker
The stacking tray could not be lowered. the job after the error has
tray of the multifunction
Stacker tray Failure during downward movement of the stacker tray of been released. However, it
Failed to lower the stacking tray. finisher.
W031 3125 1 to 2 unable to the multifunction finisher. Confirm the tray of the finisher. is only possible to manually
descend restart the job (the job
(2) Touch the [Continue]
will not be automatically
button.
restarted).
(3) Touch the [Stop] button.

(4) Job is deleted.


Buttons indicate paper jam locations. To Decurler IN sensor non-arrival jam.
Paper jam in I/F A jam has occurred near the IF unit of the multifunction display how to fix, touch the button. (The Dec. In SNR does not turn ON within a prescribed Remove the paper
X017 3140
module finisher. Touch the button to display the error reset amount of time.) remaining in the IF unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Decurler OUT sensor non-arrival jam.
Remove the paper
Paper jam in I/F A jam has occurred near the IF unit of the multifunction display how to fix, touch the button. (The Dec. Out SNR does not turn ON within a prescribed
X017 3141 remaining in the IF unit.
module finisher. Touch the button to display the error reset amount of time.)
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Punch OUT sensor non-arrival jam. Remove the paper
Paper jam in A jam has occurred near the puncher unit of the display how to fix, touch the button. (The Punch Out SNR does not turn ON within a prescribed remaining in the finisher
X018 3142
punch unit multifunction finisher. Touch the button to display the error reset amount of time.) unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Punch OUT sensor original remaining jam.
Remove the paper
Paper jam in A jam has occurred near the puncher unit of the display how to fix, touch the button. (The Punch Out SNR does not turn OFF within a
X018 3143 remaining in the finisher
punch unit multifunction finisher. Touch the button to display the error reset prescribed amount of time.)
unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Buffer path sensor non-arrival jam. Remove the paper
Europe

[16-158]
[16-158]

Paper jam in A jam has occurred near the puncher unit of the display how to fix, touch the button. (The Buffer Path SNR does not turn ON within a remaining in the finisher
X018 3144
punch unit multifunction finisher. Touch the button to display the error reset prescribed amount of time.) unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Buffer path sensor original remaining jam. Remove the paper
Paper jam in A jam has occurred near the puncher unit of the display how to fix, touch the button. (The Buffer Path SNR does not turn OFF within a remaining in the finisher
X018 3145
punch unit multifunction finisher. Touch the button to display the error reset prescribed amount of time.) unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Compile exit sensor non-arrival jam. Remove the paper
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button. (The Compile Exit SNR does not turn ON within a remaining in the finisher
X019 3146
staple unit the multifunction finisher. Touch the button to display the error reset prescribed amount of time.) unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Compile exit sensor original remaining jam.
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button. (The Compile Exit SNR does not turn OFF within a Remove the paper
X019 3147
staple unit the multifunction finisher. Touch the button to display the error reset prescribed amount of time.) remaining in the finisher
method. * Detected with the multifunction finisher. unit.

Buttons indicate paper jam locations. To Compile paper sensor original remaining jam.
A jam has occurred near the stapler unit/stacking tray of Remove the paper
Paper jam in display how to fix, touch the button. (The Compile Paper SNR does not turn OFF within a
X019 3148 the multifunction finisher. remaining in the finisher
staple unit Touch the button to display the error reset prescribed amount of time.)
unit.
method. * Detected with the multifunction finisher.

Buttons indicate paper jam locations. To Eject sensor non-arrival jam.


Remove the paper
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button. (The EJECT SNR does not turn ON within a prescribed
X019 3149 remaining in the finisher
staple unit the multifunction finisher. Touch the button to display the error reset amount of time.)
unit.
method. * Detected with the multifunction finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Buttons indicate paper jam locations. To Eject sensor original remaining jam.
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button. (The EjECt SNR does not turn OFF within a prescribed Remove the paper
X019 3150
staple unit the multifunction finisher. Touch the button to display the error reset amount of time.) remaining in the finisher
method. * Detected with the multifunction finisher. unit.
Buttons indicate paper jam locations. To Folder entrance sensor non-arrival jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Ent SNR does not turn ON within a prescribed
X021 3151
3-fold tray finisher. Touch the button to display the error reset amount of time.) Remove the paper
method. * Detected with the multifunction finisher. remaining in the folder unit.
Buttons indicate paper jam locations. To Folder entrance sensor original remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Ent SNR does not turn OFF within a Remove the paper
X021 3152
3-fold tray finisher. Touch the button to display the error reset prescribed amount of time.) remaining in the folder unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Folder exit sensor non-arrival jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Exit SNR does not turn ON within a prescribed Remove the paper
X021 3153
3-fold tray finisher. Touch the button to display the error reset amount of time.) remaining in the folder unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Folder path sensor 2 non-arrival jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Exit SNR does not turn ON within a prescribed Remove the paper
X021 3154
3-fold tray finisher. Touch the button to display the error reset amount of time.) remaining in the folder unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Folder path sensor 3 non-arrival jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Path SNR-3 does not turn ON within a Remove the paper
X021 3155
3-fold tray finisher. Touch the button to display the error reset prescribed amount of time.) remaining in the folder unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Folder path sensor 3 original remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Path SNR-3 does not turn OFF within a Remove the paper
X021 3156
3-fold tray finisher. Touch the button to display the error reset prescribed amount of time.) remaining in the folder unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Folder path sensor 4 non-arrival jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. (The Folder Path SNR-4 does not turn ON within a
Europe

[16-159]
[16-159]

X021 3157 Remove the paper


3-fold tray finisher. Touch the button to display the error reset prescribed amount of time.)
remaining in the folder unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Top tray exit sensor non-arrival jam.
Remove the paper
Paper jam in top A jam has occurred near the top tray of the multifunction display how to fix, touch the button. (The Folder Path SNR-4 does not turn ON within a
X022 3158 remaining in the finisher
tray finisher. Touch the button to display the error reset prescribed amount of time.)
unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Top tray exit sensor original remaining jam.
Remove the paper
Paper jam in top A jam has occurred near the top tray of the multifunction display how to fix, touch the button. (The Top Tray Exit SNR does not turn OFF within a
X022 3159 remaining in the finisher
tray finisher. Touch the button to display the error reset prescribed amount of time.)
unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Booklet IN sensor non-arrival jam.
Remove the paper
P-jam in booklet A jam has occurred near the booklet tray of the display how to fix, touch the button. (The Booklet In SNR does not turn ON within a prescribed
X024 3160 remaining in the booklet
tray multifunction finisher. Touch the button to display the error reset amount of time.)
unit.
method. * Detected with the multifunction finisher.
Booklet IN sensor original remaining jam.
(- The Booklet In SNR does not turn OFF within a
prescribed amount of time
A jam has occurred near the booklet tray of the Buttons indicate paper jam locations. To Remove the paper
P-jam in booklet - Before the Booklet Exit SNR is turned OFF for the
X024 3161 multifunction finisher. display how to fix, touch the button. remaining in the booklet
tray previous set, the Booklet IN SNR for the first sheet of the
Touch the button to display the error reset unit.
next set was detected as being OFF (as a measure to
method.
prevent reverse rotation))
* Detected with the multifunction finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Buttons indicate paper jam locations. To Booklet folder roll exit sensor non-arrival jam.
Remove the paper
P-jam in booklet A jam has occurred near the booklet tray of the display how to fix, touch the button. (The Booklet Folder Roll Exit SNR does not turn ON within
X024 3162 remaining in the booklet
tray multifunction finisher. Touch the button to display the error reset a specified time.)
unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To Booklet folder roll exit sensor original remaining jam.
Remove the paper
P-jam in booklet A jam has occurred near the booklet tray of the display how to fix, touch the button. (The Booklet Folder Roll Exit SNR does not turn OFF
X024 3163 remaining in the booklet
tray multifunction finisher. Touch the button to display the error reset within a specified time.)
unit.
method. * Detected with the multifunction finisher.
Buttons indicate paper jam locations. To
Decurler IN sensor remaining jam.
Paper jam in I/F A jam has occurred near the IF unit of the multifunction display how to fix, touch the button. Remove the paper
X017 3164 (Dec. In SNR is detecting the paper.)
module finisher. Touch the button to display the error reset remaining in the IF unit.
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
Decurler OUT sensor remaining jam. Remove the paper
Paper jam in I/F A jam has occurred near the IF unit of the multifunction display how to fix, touch the button.
X017 3165 (Dec. Out SNR is detecting the paper.) remaining in the IF unit.
module finisher. Touch the button to display the error reset
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
Punch OUT sensor remaining jam. Remove the paper
Paper jam in A jam has occurred near the puncher unit of the display how to fix, touch the button.
X018 3166 (Punch Out SNR is detecting the paper.) remaining in the finisher
punch unit multifunction finisher. Touch the button to display the error reset
* Detected with the multifunction finisher. unit.
method.
Buttons indicate paper jam locations. To
Buffer path sensor remaining jam. Remove the paper
Paper jam in A jam has occurred near the puncher unit of the display how to fix, touch the button.
X018 3167 (Buffer Path SNR is detecting the paper.) remaining in the finisher
punch unit multifunction finisher. Touch the button to display the error reset
* Detected with the multifunction finisher. unit.
method.
Buttons indicate paper jam locations. To
Compile exit sensor remaining jam. Remove the paper
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button.
X019 3168 (Compile Exit SNR is detecting the paper.) remaining in the finisher
staple unit the multifunction finisher. Touch the button to display the error reset
* Detected with the multifunction finisher. unit.
method.
Buttons indicate paper jam locations. To
Compile tray NO paper sensor remaining jam. Remove the paper
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button.
Europe

[16-160]
[16-160]

X019 3169 (Compile Tray No Paper SNR is detecting the paper.) remaining in the finisher
staple unit the multifunction finisher. Touch the button to display the error reset
* Detected with the multifunction finisher. unit.
method.
Buttons indicate paper jam locations. To
A jam has been detected with the eject sensor.
Paper jam in A jam has occurred near the stapler unit/stacking tray of display how to fix, touch the button. Remove the paper
X019 3170 (Eject SNR is detecting the paper.)
staple unit the multifunction finisher. Touch the button to display the error reset remaining in the finisher
* Detected with the multifunction finisher.
method. unit.
Buttons indicate paper jam locations. To
Folder entrance sensor remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. Remove the paper
X021 3171 (Folder Ent SNR is detecting the paper.)
3-fold tray finisher. Touch the button to display the error reset remaining in the folder unit.
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
Folder exit sensor remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. Remove the paper
X021 3172 (Folder Ent SNR is detecting the paper.)
3-fold tray finisher. Touch the button to display the error reset remaining in the folder unit.
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
FOLDER PATH SENSOR 1 remaining jam.
Paper jam in display how to fix, touch the button. Remove the paper
X021 3173 A jam has occurred near the 3-fold tray of the multifunction (Folder Path SNR-1 is detecting the paper.)
3-fold tray Touch the button to display the error reset remaining in the folder unit.
finisher. * Detected with the multifunction finisher.
method.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Buttons indicate paper jam locations. To


FOLDER PATH SENSOR 2 remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. Remove the paper
X021 3174 (Folder Path SNR-2 is detecting the paper.)
3-fold tray finisher. Touch the button to display the error reset remaining in the folder unit.
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
FOLDER PATH SENSOR 3 remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. Remove the paper
X021 3175 (Folder Path SNR-3 is detecting the paper.)
3-fold tray finisher. Touch the button to display the error reset remaining in the folder unit.
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
FOLDER PATH SENSOR 4 remaining jam.
Paper jam in A jam has occurred near the 3-fold tray of the multifunction display how to fix, touch the button. Remove the paper
X021 3176 (Folder Path SNR-4 is detecting the paper.)
3-fold tray finisher. Touch the button to display the error reset remaining in the folder unit.
* Detected with the multifunction finisher.
method.
Buttons indicate paper jam locations. To
Top tray exit sensor remaining jam. Remove the paper
Paper jam in top A jam has occurred near the top tray of the multifunction display how to fix, touch the button.
X022 3177 (Top Tray Exit SNR is detecting the paper.) remaining in the finisher
tray finisher. Touch the button to display the error reset
* Detected with the multifunction finisher. unit.
method.
Buttons indicate paper jam locations. To
Booklet compile NO paper sensor remaining jam. Remove the paper
P-jam in booklet A jam has occurred near the booklet tray of the display how to fix, touch the button.
X024 3178 (Booklet Compile No Paper SNR is detecting the paper.) remaining in the booklet
tray multifunction finisher. Touch the button to display the error reset
* Detected with the multifunction finisher. unit.
method.
Buttons indicate paper jam locations. To
Booklet folder roll exit sensor remaining jam. Remove the paper
P-jam in booklet display how to fix, touch the button.
X024 3179 A jam has occurred near the booklet tray of the (Booklet Folder Roll Exit SNR is detecting the paper.) remaining in the booklet
tray Touch the button to display the error reset
multifunction finisher. * Detected with the multifunction finisher. unit.
method.
The punch box is close to being full.

Variation code: Do one of the following.


The finisher is full with waste from
- 1: Detected with the multifunction finisher
punching. Open the front cover of the
-> Every 10,000 sheets using the punch process (1) Discard the punch dust
finisher and dispose of the waste from
of the multifunction finisher
Punch waste The punch box of the multifunction finisher is full. punching.
Europe

[16-161]
[16-161]

Y003 3200 1 to 2 - 2: Detected with the main unit and touch the [Continue]
box full
-> All of the following conditions were satisfied when the button.
current job was established or when the print mode was
turned ON. (2) Touch the [Stop] button.
- The current job is configured to use the punch function
- The status of consumables within the puncher unit (3) Job is deleted.
information is "discard punch dust"
It is necessary to reload the stapler with staples.

Variation code:
* 1: Detected with the multifunction finisher.
Do one of the following.
-> The Low Staple Sensor has detected that there are no
more staples. (The number of remaining staples in the
Open the front cover of the finisher, and (1) Reload the multifunction
It is necessary to reload the multifunction finisher with stapler has become approximately 21.)
add staples. finisher with staples and
Y004 3201 1 to 2 Staples empty staples.
touch the [Continue] button.
- 2: Detected with the main unit
-> All of the following conditions were satisfied when the
(2) Touch the [Stop] button.
current job was established or when the print mode was
turned ON
(3) Job is deleted.
- The current job is configured to use the staple function
- The status of consumables within the stapler unit
information is "reload staples"

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

It is necessary to reload the multifunction finisher with


staples for booklets (front side).

Open the front cover of the finisher, Variation code:


Do one of the following.
reload the "place that requires staples to - 1: Detected with the multifunction finisher.
be loaded" with staples for booklets. -> The Stapler Low Staple F Switch has detected that
(1) Reload the multifunction
there are no more staples.
It is necessary to reload the multifunction finisher with finisher with booklet staples
Booklet staples * Display the following for "place that
Y005 3202 1 to 2 staples for booklets (front side, rear side, or both). and touch the [Continue]
empty requires staples to be loaded". - 2: Detected with the main unit
button.
When Y005-3202 has occurred, the -> All of the following conditions were satisfied when the
"(Front Side)" current job was established or when the print mode was
(2) Touch the [Stop] button.
When Y005-3203 has occurred, the "(Rear turned ON
Side)" - The current job is configured to use the booklet staple
(3) Job is deleted.
function
- The status of consumables within the booklet tray unit
information is "reload staples"
It is necessary to reload the multifunction finisher with
staples for booklets (rear side).

Open the front cover of the finisher, Variation code: Do one of the following.
reload the "place that requires staples to - 1: Detected with the multifunction finisher.
be loaded" with staples for booklets. -> The Stapler Low Staple R Switch has detected that (1) Reload the multifunction
there are no more staples. finisher with booklet staples
It is necessary to reload the multifunction finisher with
Booklet staples * Display the following for "place that and touch the [Continue]
Y005 3203 1 to 2 staples for booklets (front side, rear side, or both).
empty requires staples to be loaded". - 2: Detected with the main unit button.
When Y005-3202 has occurred, the -> All of the following conditions were satisfied when the
"(Front Side)" current job was established or when the print mode was (2) Touch the [Stop] button.
When Y005-3203 has occurred, the "(Rear turned ON
Side)" - The current job is configured to use the booklet staple (3) Job is deleted.
function
- The status of consumables within the booklet tray unit
information is "reload staples"
Europe

[16-162]
[16-162]

Do one of the following.


The top tray is close to reaching its capacity limit.
(1) Touch the [Continue]
Variation code: button. (*)
- 1: Detected with the multifunction finisher.
-> One of the following conditions have been satisfied. (2) Touch the [Stop] button.
- A state of being full has been detected by the Top Tray
Full SNR (3) Job is deleted. It will be possible to restart
- Approximately 500 sheets have been output to the top the job after the error has
The top tray of the finisher is full.
tray (varies depending on the paper quality) * It will be possible to been released. However, it
The top tray of the multifunction finisher is full.
W010 3220 1 to 2 Top tray full continue the job by removing is only possible to manually
Remove paper.
- 2: Detected with the main unit the paper and touching the restart the job (the job
-> All of the following conditions were satisfied when [Continue] button. If the will not be automatically
resuming after a specific process (auto cleaning / warm- [Continue] button is touched restarted).
up / cool down) either at the time the current job was without removing the paper,
established or at the time the print mode was turned ON this error will repeatedly
- The current job is configured for paper output to the top occur.
tray
- The paper output volume within the top tray information It will require 5 seconds
is "paper removal required" to reset the error after the
loaded paper is removed.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The stacking tray is close to reaching its capacity limit (for


normal output).

Variation code:
Do one of the following.
- 1: Detected with the multifunction finisher.
-> One of the following conditions have been satisfied.
(1) Touch the [Continue]
- Approximately 3000 sheets of paper of the A4-LEF size
button. (*)
or approximately 1500 sheets of paper of the A3-SEF size
have been output to the stacking tray (varies depending
(2) Touch the [Stop] button. It will be possible to restart
on the paper quality)
The stacking tray of the multifunction finisher is full from the job after the error has
The stacking tray of the finisher is full. - Detected at the position of the stacking tray
normal output. (3) Job is deleted. been released. However, it
Stacker tray - Other cases when the multifunction finisher has
W011 3221 1 to 2 The stacking tray of the multifunction finisher is full from is only possible to manually
capacity limit Remove paper. determined that continuous output to the stacking tray is
staple output. * It will be possible to restart the job (the job
difficult
continue the job by removing will not be automatically
the paper and touching the restarted).
- 2: Detected with the main unit
[Continue] button. If the
-> All of the following conditions were satisfied when
[Continue] button is touched
resuming after a specific process (auto cleaning / warm-
without removing the paper,
up / cool down) either at the time the current job was
this error will repeatedly
established or at the time the print mode was turned ON
occur.
- The current job is configured for paper output to the
stacking tray
- The paper output volume within the stacking tray
information is "paper removal required"
The stacking tray is close to reaching its capacity limit (for Do one of the following.
staple output).
(1) Touch the [Continue]
Variation code: button. (*)
- 1: Detected with the multifunction finisher
-> 200 or more stapled sets have been output to the (2) Touch the [Stop] button. It will be possible to restart
The stacking tray of the multifunction finisher is full from stacking tray. the job after the error has
The stacking tray of the finisher is full.
normal output. (3) Job is deleted. been released. However, it
Stacker tray
Europe

[16-163]
[16-163]

W011 3222 1 to 2 The stacking tray of the multifunction finisher is full from - 2: Detected with the main unit is only possible to manually
capacity limit Remove paper.
staple output. -> All of the following conditions were satisfied when * It will be possible to restart the job (the job
resuming after a specific process (auto cleaning / warm- continue the job by removing will not be automatically
up / cool down) either at the time the current job was the paper and touching the restarted).
established or at the time the print mode was turned ON [Continue] button. If the
- The current job is configured for paper output to the [Continue] button is touched
stacking tray without removing the paper,
- The stapled paper volume within the stacking tray this error will repeatedly
information is "paper removal required" occur.
The booklet tray is close to reaching its capacity limit. Do one of the following.

Variation code: (1) Touch the [Continue]


- 1: Detected with the multifunction finisher button. (*)
-> 30 or more sets of booklets have been output to the
booklet tray. (varies depending on the paper quality and (2) Touch the [Stop] button. It will be possible to restart
the number of sheets in 1 set) the job after the error has
The booklet tray of the finisher is full.
(3) Job is deleted. been released. However, it
The booklet tray of the multifunction finisher is full.
W012 3223 1 to 2 Booklet tray full - 2: Detected with the main unit is only possible to manually
Remove paper.
-> All of the following conditions were satisfied when * It will be possible to restart the job (the job
resuming after a specific process (auto cleaning / warm- continue the job by removing will not be automatically
up / cool down) either at the time the current job was the paper and touching the restarted).
established or at the time the print mode was turned ON [Continue] button. If the
- The current job is configured for paper output to the [Continue] button is touched
booklet tray without removing the paper,
- The paper output volume within the booklet tray this error will repeatedly
information is "paper removal required" occur.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The 3-fold tray is close to reaching its capacity limit.

Variation code: Do one of the following.


- 1: Detected with the multifunction finisher.
-> One of the following conditions have been satisfied. (1) Touch the [Continue]
- A state of being full has been detected by the Envelope button. (*)
Tray Full SNR It will be possible to restart
- Approximately 50 or more sheets have been output to (2) Touch the [Stop] button. the job after the error has
The 3-fold tray of the finisher is full.
the 3-fold tray. (varies depending on the paper quality) been released. However, it
The 3-fold tray of the multifunction finisher is full.
W013 3224 1 to 2 3-fold tray full (3) Job is deleted. is only possible to manually
Remove paper.
- 2: Detected with the main unit restart the job (the job
-> All of the following conditions were satisfied when * It will be possible to will not be automatically
resuming after a specific process (auto cleaning / warm- continue the job by removing restarted).
up / cool down) either at the time the current job was the paper and touching the
established or at the time the print mode was turned ON [Continue] button. If the
- The current job is configured for paper output to the [Continue] button is touched
3-fold tray without removing the paper,
- The paper output volume within the 3-fold tray this error will repeatedly
information is "paper removal required" occur.
Despite the stapler unit not being connected to the
multifunction finisher, a job configured to use the staple
function was received. Do one of the following.
The stapler unit of the finisher is not
Although a job configured to use the staple function was connected.
* Detected with the main unit (1) Touch the [Close] button. Re-staring JOB is not
Stapler U not received, the stapler unit of the multifunction finisher is not
W025 3225 -> All of the following conditions were satisfied when allowed after dissolving the
connected connected. Check the stapler unit.
resuming after a specific process (auto cleaning / warm- (2) Job is deleted. error.
(The job was deleted.)
up / cool down) either at the time the current job was
established or at the time the print mode was turned ON
- The current job is configured to use the staple function
- The unit status of the stapler unit information is "no unit"
Despite the puncher unit not being connected to the
multifunction finisher, a job configured to use the punch
Europe

[16-164]
[16-164]

function was received. Do one of the following.


The puncher unit of the finisher is not
Although a job configured to use the punch function was connected.
* Detected with the main unit (1) Touch the [Close] button. Re-staring JOB is not
Puncher U not received, the puncher unit of the multifunction finisher is
W026 3226 -> All of the following conditions were satisfied when allowed after dissolving the
connected not connected. Check the puncher unit.
resuming after a specific process (auto cleaning / warm- (2) Job is deleted. error.
(The job was deleted.)
up / cool down) either at the time the current job was
established or at the time the print mode was turned ON
- The current job is configured to use the punch function
- The unit status of the puncher unit information is "no unit"
Despite the top tray not being connected to the
multifunction finisher, a job configured to output paper to
the top tray was received.
Do one of the following.
The top tray of the finisher is not
Although a job configured with the top tray of the
connected. * Detected with the main unit
multifunction finisher as the paper output destination was (1) Touch the [Close] button. Re-staring JOB is not
Top tray not -> All of the following conditions were satisfied when
W027 3227 received, the top tray of the multifunction finisher is not allowed after dissolving the
connected Check the connection. resuming after a specific process (auto cleaning / warm-
connected. (2) Job is deleted. error.
(The job was deleted.) up / cool down) either at the time the current job was
established or at the time the print mode was turned ON
- The current job is configured to output paper to the top
tray
- The unit status of the top tray unit information is "no unit"
Despite the stacking tray not being connected to the
multifunction finisher, a job configured to output paper to
the stacking tray was received.
Do one of the following.
The stacking tray of the finisher is not
Although a job configured with the stacking tray of the * Detected with the main unit
connected.
multifunction finisher as the paper output destination was -> All of the following conditions were satisfied when (1) Touch the [Close] button. Re-staring JOB is not
Stack tray not
W028 3228 received, the stacking tray of the multifunction finisher is resuming after a specific process (auto cleaning / warm- allowed after dissolving the
connected Check the connection.
not connected. up / cool down) either at the time the current job was (2) Job is deleted. error.
(The job was deleted.)
established or at the time the print mode was turned ON
- The current job is configured to output paper to the
stacking tray
- The unit status of the stacking tray unit information is "no
unit"

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Despite the booklet tray not being connected to the


multifunction finisher, a job configured to output paper to
the booklet tray was received.
Do one of the following.
The booklet tray of the finisher is not
Although a job configured with the booklet tray of the * Detected with the main unit
connected.
multifunction finisher as the paper output destination was -> All of the following conditions were satisfied when (1) Touch the [Close] button. Re-staring JOB is not
B/L tray not
W029 3229 received, the booklet tray of the multifunction finisher is resuming after a specific process (auto cleaning / warm- allowed after dissolving the
connected Check the connection.
not connected. up / cool down) either at the time the current job was (2) Job is deleted. error.
(The job was deleted.)
established or at the time the print mode was turned ON
- The current job is configured to output paper to the
booklet tray
- The unit status of the booklet tray unit information is "no
unit"
Despite the 3-fold tray not being connected to the
multifunction finisher, a job configured to output paper to
the 3-fold tray was received.
Do one of the following.
The 3-fold tray unit of the finisher is not
Although a job configured with the 3-fold tray of the * Detected with the main unit
connected.
multifunction finisher as the paper output destination was All of the following conditions were satisfied when (1) Touch the [Close] button. Re-staring JOB is not
3-fold tray not
W030 3230 received, the 3-fold tray of the multifunction finisher is not resuming after a specific process (auto cleaning / warm- allowed after dissolving the
connect Check the connection.
connected. up / cool down) either at the time the current job was (2) Job is deleted. error.
(The job was deleted.)
established or at the time the print mode was turned ON
- The current job is configured to output paper to the
3-fold tray
- The unit status of the 3-fold tray unit information is "no
unit"
Do one of the following.
It will be possible to restart
Paper with which print has not been completed properly the job after the error has
Misprints have been output to the top tray (1) Touch the [Continue]
Paper with which print has not been completed properly was output to the top tray. been released. However, it
Scr sheet in top of the finisher. button.
W020 3231 was output to the top tray of the multifunction finisher. (An output notification was received from the multifunction is only possible to manually
tray
finisher to the top tray.) restart the job (the job
(2) Touch the [Stop] button.
Europe

[16-165]
[16-165]

will not be automatically


Check and remove.
restarted).
(3) Job is deleted.
Do one of the following.
It will be possible to restart
Misprints have been output to the stacking the job after the error has
Paper with which print has not been completed properly (1) Touch the [Continue]
Paper with which print has not been completed properly tray of the finisher. been released. However, it
Scr sheet in was output to the stacking tray. button.
W021 3232 was output to the stacking tray of the multifunction finisher. is only possible to manually
stack tray (An output notification was received from the multifunction
restart the job (the job
finisher to the stacking tray.) (2) Touch the [Stop] button.
Check and remove. will not be automatically
restarted).
(3) Job is deleted.

Do one of the following.


It will be possible to restart
Misprints have been output to the booklet Paper with which print has not been completed properly the job after the error has
(1) Touch the [Continue]
Paper with which print has not been completed properly tray of the finisher. was output to the booklet tray. been released. However, it
Scr sheet in B/L button.
W022 3233 was output to the booklet tray of the multifunction finisher. (An output notification was received from the multifunction is only possible to manually
tray
finisher to the booklet tray.) restart the job (the job
(2) Touch the [Stop] button.
Check and remove. will not be automatically
restarted).
(3) Job is deleted.

Do one of the following.


It will be possible to restart
Misprints have been output to the 3-fold the job after the error has
Paper with which print has not been completed properly (1) Touch the [Continue]
Paper with which print has not been completed properly tray of the finisher. been released. However, it
Scr sheet in was output to the 3-fold tray. button.
W023 3234 was output to the 3-fold tray of the multifunction finisher. is only possible to manually
3-fold tray (An output notification was received from the multifunction
restart the job (the job
finisher to the 3-fold tray.) (2) Touch the [Stop] button.
Check and remove. will not be automatically
restarted).
(3) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Touch the [Close] button

It is required that the power of the multifunction finisher is * Although the error itself
The status of the finisher cannot be switched OFF, then ON. will be cleared by touching
A test mode that requires the user to switch power OFF,
confirmed. (A test mode that requires the user to switch power OFF, the "Close" button, in order Re-staring JOB is not
then ON was executed in relation to the multifunction
W019 3235 Restart finisher Reboot by pressing the then ON was executed in relation to the multifunction to enable the change of allowed after dissolving the
finisher.
power key on the operation panel. finisher.) the setting value of the error.
multifunction finisher, it is
required that the power of
the multifunction finisher is
switched OFF, then ON.
The safety device for the downward movement of the
stacking tray has been activated.
Do one of the following.
Variation code:
- 1: Detected with the multifunction finisher (1) Release the safety
-> The Stacker Safety Switch has been activated device for the downward It will be possible to restart
The stacking tray could not be lowered. movement of the stacker the job after the error has
Stacker tray Failure during downward movement of the stacker tray of - 2: Detected with the main unit tray of the multifunction been released. However, it
W031 3236 1 to 2 unable to the multifunction finisher. Confirm the tray of the finisher. -> All of the following conditions were satisfied when finisher. is only possible to manually
descend resuming after a specific process (auto cleaning / warm- restart the job (the job
up / cool down) either at the time the current job was (2) Touch the [Continue] will not be automatically
established or at the time the print mode was turned ON button. restarted).
- The current job is configured for paper output to the
stacking tray (3) Touch the [Stop] button.
- The safety device for the downward movement of the
tray within the stacking tray information is "activated (4) Job is deleted.
(unable to lower tray)"
Despite the stapler unit not being available for use, a job
configured to use the staple function was sent to the the
Job Name: "corresponding job name" multifunction finisher.
Do one of the following.
Unable to print due to a failure of the
Europe

[16-166]
[16-166]

Although a job configured to use the staple function was stapler unit of the finisher. * Detected with the main unit
(1) Touch the [Close] button. Re-staring JOB is not
Stapler U not received, the stapler unit of the multifunction finisher is not -> All of the following conditions were satisfied when
W032 3237 allowed after dissolving the
available available for use. It is possible to print jobs that will not use resuming after a specific process (auto cleaning / warm-
(2) Job is deleted. error.
the stapler unit. up / cool down) either at the time the current job was
established or at the time the print mode was turned ON
(The job was deleted.) - The current job is configured to use the staple function
- The unit status of the stapler unit information is "unit
connected: operation not available" or "unit unknown"
Despite the puncher unit not being available for use, a
job configured to use the punch function was sent to the
Job Name: "corresponding job name" multifunction finisher.
Do one of the following.
Unable to print due to a failure of the
Although a job configured to use the punch function was puncher unit of the finisher. * Detected with the main unit
(1) Touch the [Close] button. Re-staring JOB is not
Puncher U not received, the puncher unit of the multifunction finisher is -> All of the following conditions were satisfied when
W033 3238 allowed after dissolving the
available not available for use. It is possible to print jobs that will not use resuming after a specific process (auto cleaning / warm-
(2) Job is deleted. error.
the puncher unit. up / cool down) either at the time the current job was
established or at the time the print mode was turned ON
(The job was deleted.) - The current job is configured to use the punch function
- The unit status of the puncher unit information is "unit
connected: operation not available" or "unit unknown"
Despite the top tray not being available for use, a job
configured to output paper to the top tray was sent to the
Job Name: "corresponding job name" multifunction finisher.
Do one of the following.
Unable to print due to a failure of the top
Although a job configured with the top tray of the
tray of the finisher. * Detected with the main unit
multifunction finisher as the paper output destination was (1) Touch the [Close] button. Re-staring JOB is not
Top tray not -> All of the following conditions were satisfied when
W034 3239 received, the top tray of the multifunction finisher is not allowed after dissolving the
available It is possible to print jobs that will not use resuming after a specific process (auto cleaning / warm-up /
available for use. (2) Job is deleted. error.
the top tray unit. cool down) either at the time the current job was established
or at the time the print mode was turned ON
(The job was deleted.) - The current job is configured to output paper to the top tray
- The unit status of the top tray unit information is "unit
connected: operation not available" or "unit unknown"

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Despite the stacking tray not being available for use, a job
configured to output paper to the stacking tray was sent to
the multifunction finisher.
Job Name: "corresponding job name"
Do one of the following.
Unable to print due to a failure of the
Although a job configured with the stacking tray of the * Detected with the main unit
stacking tray of the finisher.
multifunction finisher as the paper output destination was -> All of the following conditions were satisfied when (1) Touch the [Close] button. Re-staring JOB is not
Stacker tray not
W035 3240 received, the stacking tray of the multifunction finisher is resuming after a specific process (auto cleaning / warm- allowed after dissolving the
available for use It is possible to print jobs that will not use
not available for use. up / cool down) either at the time the current job was (2) Job is deleted. error.
the stacking tray.
established or at the time the print mode was turned ON
- The current job is configured to output paper to the
(The job was deleted.)
stacking tray
- The unit status of the stacking tray unit information is
"unit connected: operation not available" or "unit unknown"
Despite the booklet tray not being available for use, a job
configured to output paper to the booklet tray was sent to
Job Name: "corresponding job name" the multifunction finisher.
Unable to print due to a failure of the Do one of the following.
Although a job configured with the booklet tray of the booklet unit of the finisher. * Detected with the main unit
multifunction finisher as the paper output destination was -> All of the following conditions were satisfied when (1) Touch the [Close] button. Re-staring JOB is not
B/L tray not
W036 3241 received, the booklet tray of the multifunction finisher is It is possible to print jobs that will not use resuming after a specific process (auto cleaning / warm- allowed after dissolving the
available
not available for use. the booklet unit. up / cool down) either at the time the current job was (2) Job is deleted. error.
established or at the time the print mode was turned ON
(The job was deleted.) - The current job is configured to output paper to the
booklet tray
- The unit status of the booklet tray unit information is
"unit connected: operation not available" or "unit unknown"
Despite the 3-fold tray not being available for use, a job
configured to output paper to the 3-fold tray was sent to
Job Name: "corresponding job name" the multifunction finisher.
Unable to print due to a failure of the 3-fold Do one of the following.
Although a job configured with the 3-fold tray of the unit of the finisher. * Detected with the main unit
multifunction finisher as the paper output destination was All of the following conditions were satisfied when (1) Touch the [Close] button. Re-staring JOB is not
Europe

[16-167]
[16-167]

3-fold tray not


W037 3242 received, the 3-fold tray of the multifunction finisher is not It is possible to print jobs that will not use resuming after a specific process (auto cleaning / warm- allowed after dissolving the
avail
available for use. the 3-fold tray. up / cool down) either at the time the current job was (2) Job is deleted. error.
established or at the time the print mode was turned ON
(The job was deleted.) - The current job is configured to output paper to the
3-fold tray
- The unit status of the 3-fold tray unit information is "unit
connected: operation not available" or "unit unknown"

Job Name: "corresponding job name" Paper transport stop.


This paper size cannot be output to the Upon output to the multifunction finisher, paper with
Do one of the following.
The paper size specified by the job cannot be output to specified tray. a paper width of 100 mm or less or 330 mm or more, Re-staring JOB is not
Specified P-size
W018 3243 the output tray specified by the job. or a length of 148 mm or less or 488 mm or more was allowed after dissolving the
not use (1) Touch the [Close] button.
Change the output tray or paper size. configured. error.
(2) Job is deleted.
(The job was deleted.)

Despite the face down finisher not being connected, a job


configured to use the staple function was sent to the face
down finisher.

All of the following conditions were satisfied when


resuming after a specific process (auto cleaning / warm- Do one of the following.
The face down finisher is not connected. up / cool down) either at the time the current job was
Although a job configured with the face down finisher as
established or at the time the print mode was turned ON (1) Touch the [Close] button. Re-staring JOB is not
the paper output destination was received, the face down
W126 3244 1 to 2 OST disconnect Check the connection. - The current job is configured to use the staple function allowed after dissolving the
finisher is not connected.
(The job was deleted.) and the output tray: face down finisher (2) Job is deleted. error.
- The unit status of the face down finisher information is
"no unit"

The variation code indicates where the error has been


detected.
- 1: PMS
- 2 : Engine

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Despite the auto paper receiving tray not being connected,


a job configured to use the auto paper receiving tray was
sent.
The auto paper receiving tray is not
* Detected with the main unit (1) Touch the [Close] button.
Although a job configured with the auto paper receiving connected.
All of the following conditions were satisfied when
AS Tray tray as the paper output destination was received, the
W136 3247 resuming after a specific process (auto cleaning / warm- (2) Job is deleted. Re-staring JOB is not
disconnect auto paper receiving tray is not connected. Check the connection.
up / cool down) either at the time the current job was allowed after dissolving the
(The job was deleted.)
established or at the time the print mode was turned ON error.
- The output destination of the current job: auto-control
stacking tray
- The unit status of the auto-control stacking tray
information is "no unit"
Despite the wide stacking tray not being connected, a job
configured to use the wide stacking tray was sent.

The wide stacking tray is not connected. * Detected with the main unit
Although a job configured with the wide stacking tray (1) Touch the [Close] button.
All of the following conditions were satisfied when
W-Stack Tray as the paper output destination was received, the wide
W137 3248 Check the connection. resuming after a specific process (auto cleaning / warm- Re-staring JOB is not
disconnect stacking tray is not connected. (2) Job is deleted.
(The job was deleted.) up / cool down) either at the time the current job was allowed after dissolving the
established or at the time the print mode was turned ON error.
- The output tray of the current job: wide stacking tray
- The unit status of the wide stacking tray information is
"no unit"
During the HP positioning operation of the AS side guide, Do one of the following.
It will be possible to restart
the HP sensor does not switch from OFF to ON.
Error with the HP position sensor of the side paper guide the job after the error has
(From a state where the paper guide HP sensor is OFF, (1) Touch the [Continue]
of the auto paper receiving tray. been released. However, it
Cannot move Check the auto paper receiving tray. upon moving the side guide in the opening direction, the button.
W016 3301 Error with the HP position sensor of the end paper guide is only possible to manually
for AS fence HP sensor did not turn ON even after the elapse of 5000
of the auto paper receiving tray. restart the job (the job
ms from when the motor was activated.) (2) Touch the [Stop] button.
will not be automatically
restarted).
(3) Job is deleted.
Europe

[16-168]
[16-168]

Do one of the following.


During the HP positioning operation of the AS side guide, It will be possible to restart
Error with the HP position sensor of the side paper guide the HP sensor does not switch from ON to OFF. the job after the error has
(1) Touch the [Continue]
of the auto paper receiving tray. (From a state where the side guide HP sensor is ON, been released. However, it
Cannot move Check the auto paper receiving tray. button.
W016 3302 Error with the HP position sensor of the end paper guide upon moving the side guide in the closing direction, the is only possible to manually
for AS fence
of the auto paper receiving tray. HP sensor did not turn OFF even after the elapse of 5000 restart the job (the job
(2) Touch the [Stop] button.
ms from when the motor was activated.) will not be automatically
restarted).
(3) Job is deleted.
Do one of the following.
It will be possible to restart
During the HP positioning operation of the AS end paper
Error with the HP position sensor of the side paper guide the job after the error has
guide, the HP sensor does not switch from OFF to ON. (1) Touch the [Continue]
of the auto paper receiving tray. been released. However, it
Cannot move Check the auto paper receiving tray. (From a state where the back stopper HP sensor is OFF, button.
W016 3304 Error with the HP position sensor of the end paper guide is only possible to manually
for AS fence upon moving the end guide in the opening direction, the
of the auto paper receiving tray. restart the job (the job
HP sensor did not turn ON even after the elapse of 5000 (2) Touch the [Stop] button.
will not be automatically
ms from when the motor was activated.)
restarted).
(3) Job is deleted.

During the HP positioning operation of the AS end guide,


It will be possible to restart
the HP sensor does not switch from ON to OFF. Do one of the following.
Error with the HP position sensor of the side paper guide the job after the error has
(From a state where the end guide HP sensor is ON, upon
of the auto paper receiving tray. been released. However, it
Cannot move Check the auto paper receiving tray. moving the end guide in the closing direction, the HP (1) Touch the [Continue]
W016 3305 Error with the HP position sensor of the end paper guide is only possible to manually
for AS fence sensor did not turn OFF even after the elapse of 5000 ms button.
of the auto paper receiving tray. restart the job (the job
from when the motor was activated.)
will not be automatically
(2) Touch the [Stop] button.
restarted).
(3) Job is deleted.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Although the tray was in a state where paper output


was possible when the power was turned ON, due to
a mechanical reason during operation, the 3-fold tray
became unavailable for use.
A problem has occurred with the 3-fold
This error is issued when the 3-fold tray is included in the
tray of the multifunction finisher. It has been notified from
Error with end guide home sensor of multifunction finisher. settings for the job.
Press the Reset key, or turn the side of the multifunction
Error with envelope folder tray interlock SW of However, due to being a sectional error, units other than
Press the Reset key, or OFF the power supply. (Turn finisher that the 3-fold
multifunction finisher. the 3-fold unit are to remain available for use.
U014 3325 3-fold tray error turn the power off and on again on the OFF the sub power key.) unit is in a state of being
Error with tray latch solenoid of multifunction finisher.
operation panel. unavailable for use.
3-fold tray of multifunction finisher not available for use. [Cause of occurrence]
If recovery has failed,
- Damage of sensors, motors, etc.
contact your dealer.
- 3-fold tray not connected
* For a permanent solution, resolve the above causes of
occurrence.

* Detected with the multifunction finisher.


Although the tray was in a state where paper output
was possible when the power was turned ON, due to a
mechanical reason during operation, the stacking tray
became unavailable for use.
A problem has occurred with the stacker
Error with the stack height sensor of the multifunction This error is issued when the stacking tray is included in
tray of the multifunction finisher. It has been notified from
finisher. the settings for the job.
Press the Reset key, or turn the side of the multifunction
Error with the tray height sensor of the multifunction However, due to being a sectional error, units other than
Press the Reset key, or OFF the power supply. (Turn finisher that the stacking
Stacking tray finisher. the stacking unit are to remain available for use.
U016 3326 turn the power off and on again on the OFF the sub power key.) unit is in a state of being
error The stacker tray of the multifunction finisher has exceeded
operation panel. unavailable for use.
the upper or lower limit position. [Cause of occurrence]
If recovery has failed,
Stacker tray of multifunction finisher not available for use. - Damage of sensors, motors, etc.
contact your dealer.
- Stacking tray not connected
* For a permanent solution, resolve the above causes of
occurrence.

* Detected with the multifunction finisher.


Europe

[16-169]
[16-169]

Although the tray was in a state where paper output


was possible when the power was turned ON, due to
a mechanical reason during operation, the booklet unit
became unavailable for use.
This error is issued when the booklet tray is included in
Set the booklet unit properly, It has been notified from
the settings for the job.
and turn the power off and on again with the side of the multifunction
However, due to being a sectional error, units other than Turn OFF the printer (Sub
the the power key on the operation panel. finisher that the booklet
B/L tray pwr Booklet tray of multifunction finisher not available for use. the booklet unit are to remain available for use. power key OFF).
U019 3327 unit is in a state of being
reboot req
If recovery has failed, unavailable for use.
[Cause of occurrence]
contact your dealer.
- Damage of sensors, motors, etc.
- Booklet tray not connected
* For a permanent solution, resolve the above causes of
occurrence.

* Detected with the multifunction finisher.


A problem has occurred with the face
down finisher.
Error with communication between the main unit and the
Commands in the communication sequence that were to Press the Reset key, or turn
OST face down finisher.
Press the Reset key, or be received from the unit could not be received. OFF the power supply. (Turn
U052 3358 Communication Error with communication between the main CPU and sub
turn the power off and on again on the * Detected with the OST OFF the sub power key.)
error CPU of the face down finisher.
operation panel.
If recovery has failed,
contact your dealer.
A problem has occurred with the face
down finisher.
Error with communication between the main unit and the A communication error has occurred with UART
Press the Reset key, or turn
OST face down finisher. communication between the main CPU and sub CPU of
Press the Reset key, or OFF the power supply. (Turn
U052 3359 Communication Error with communication between the main CPU and sub the OST machine PCB.
turn the power off and on again on the OFF the sub power key.)
error CPU of the face down finisher. * Detected with the OST
operation panel.
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

A problem has occurred with the face


down finisher. An error has occurred with the main CPU of the OST
machine PCB. (Detecting the activation of the watchdog Press the Reset key, or turn
Error with operation of the main/sub CPU of the face down
Press the Reset key, or timer, etc.) OFF the power supply. (Turn
U053 3360 OSTCPU error finisher.
turn the power off and on again on the * Detected with the OST OFF the sub power key.)
operation panel.
If recovery has failed,
contact your dealer.
A problem has occurred with the face
down finisher. An error has occurred with the sub CPU of the OST
machine PCB. (Detecting the activation of the watchdog Press the Reset key, or turn
Error with operation of the main/sub CPU of the face down
Press the Reset key, or timer, etc.) OFF the power supply. (Turn
U053 3361 OSTCPU error finisher.
turn the power off and on again on the * Detected with the OST OFF the sub power key.)
operation panel.
If recovery has failed,
contact your dealer.
Error with the ejection roller ascending/descending motor
and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the
face down finisher.
Ejection roller ascending/descending error
Error with the rear alignment motor and HP sensor of the
* Detected with the OST
face down finisher.
A problem has occurred with the face
Error with the stapler slide motor and HP sensor of the
down finisher. Variation code:
face down finisher.
- 1: Ejection roller ascending error (when raising the Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or ejection roller to the HP, the HP sensor does not turn ON OFF the power supply. (Turn
down finisher.
U054 3362 1 to 2 OST Motor error turn the power off and on again on the even after the ejection roller ascending/descending motor OFF the sub power key.)
Error with the return roller ascending/descending motor
operation panel. is driven for a certain number of pulses)
and HP sensor of the face down finisher.
If recovery has failed, - 2: Ejection roller descending error (when lowering the
Error with the upper limit detection sensor of the face
contact your dealer. ejection roller to the HP, the HP sensor does not turn OFF
down finisher.
Europe

[16-170]
[16-170]

even after the ejection roller ascending/descending motor


Error with the paper surface detection sensor of the face
is driven for a certain number of pulses)
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with the ejection roller ascending/descending motor


and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the
face down finisher. Scraping roller ascending/descending error
Error with the rear alignment motor and HP sensor of the * Detected with the OST
face down finisher. A problem has occurred with the face
Error with the stapler slide motor and HP sensor of the down finisher. Variation code:
face down finisher. - 1: Scraping roller ascending error (when raising the Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face Press the Reset key, or scraping roller to the HP, the HP sensor does not turn OFF the power supply. (Turn
U054 3363 1 to 2 OST Motor error down finisher. turn the power off and on again on the ON even after the transport motor is driven for a certain OFF the sub power key.)
Error with the return roller ascending/descending motor operation panel. number of pulses)
and HP sensor of the face down finisher. If recovery has failed, - 2: Scraping roller descending error (when lowering the
Error with the upper limit detection sensor of the face contact your dealer. scraping roller to the HP, the HP sensor does not turn
down finisher. OFF even after the transport motor is driven for a certain
Error with the paper surface detection sensor of the face number of pulses)
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.

Error with the ejection roller ascending/descending motor


and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the Front alignment plate error
face down finisher. * Detected with the OST
Europe

[16-171]
[16-171]

Error with the rear alignment motor and HP sensor of the


face down finisher. A problem has occurred with the face Variation code:
Error with the stapler slide motor and HP sensor of the down finisher. - 1: Front alignment plate return error (during initial
face down finisher. operation, when moving the front alignment plate to the Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face Press the Reset key, or HP, the HP sensor does not turn ON even after the front OFF the power supply. (Turn
U054 3364 1 to 2 OST Motor error down finisher. turn the power off and on again on the alignment motor is driven for a certain number of pulses) OFF the sub power key.)
Error with the return roller ascending/descending motor operation panel. - 2: Front alignment plate moving error (during initial
and HP sensor of the face down finisher. If recovery has failed, operation, when moving the front alignment plate from the
Error with the upper limit detection sensor of the face contact your dealer. HP to outside of the HP sensor, the HP sensor does not
down finisher. turn OFF even after the front alignment motor is driven for
Error with the paper surface detection sensor of the face a certain number of pulses)
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with the ejection roller ascending/descending motor


and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the Rear alignment plate error
face down finisher. * Detected with the OST
Error with the rear alignment motor and HP sensor of the
face down finisher. A problem has occurred with the face Variation code:
Error with the stapler slide motor and HP sensor of the down finisher. - 1: Rear alignment plate return error (during initial
face down finisher. operation, when moving the rear alignment plate to the Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face Press the Reset key, or HP, the HP sensor does not turn ON even after the rear OFF the power supply. (Turn
U054 3365 1 to 2 OST Motor error down finisher. turn the power off and on again on the alignment motor is driven for a certain number of pulses) OFF the sub power key.)
Error with the return roller ascending/descending motor operation panel. - 2: Rear alignment plate moving error (during initial
and HP sensor of the face down finisher. If recovery has failed, operation, when moving the rear alignment plate from the
Error with the upper limit detection sensor of the face contact your dealer. HP to outside of the HP sensor, the HP sensor does not
down finisher. turn OFF even after the rear alignment motor is driven for
Error with the paper surface detection sensor of the face a certain number of pulses)
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.
Error with the ejection roller ascending/descending motor
and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the
Stapler slide error
face down finisher.
* Detected with the OST
Error with the rear alignment motor and HP sensor of the
Europe

[16-172]
[16-172]

face down finisher.


A problem has occurred with the face Variation code:
Error with the stapler slide motor and HP sensor of the
down finisher. - 1: Stapler slide return error (during initial operation, when
face down finisher.
moving the stapler slide to the HP, the HP sensor does Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or not turn ON even after the stapler slide motor is driven for OFF the power supply. (Turn
down finisher.
U054 3366 1 to 2 OST Motor error turn the power off and on again on the a certain number of pulses) OFF the sub power key.)
Error with the return roller ascending/descending motor
operation panel. - 2: Staple slide moving error (during initial operation,
and HP sensor of the face down finisher.
If recovery has failed, when moving the stapler slide from the HP to outside of
Error with the upper limit detection sensor of the face
contact your dealer. the HP sensor, the HP sensor does not turn OFF even
down finisher.
after the stapler slide motor is driven for a certain number
Error with the paper surface detection sensor of the face
of pulses)
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with the ejection roller ascending/descending motor


and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Stapler clinch error
Error with the front alignment motor and HP sensor of the
* Detected with the OST
face down finisher.
Error with the rear alignment motor and HP sensor of the
Variation code:
face down finisher.
A problem has occurred with the face - 1: Stapler clinch return error (after a staple jam has
Error with the stapler slide motor and HP sensor of the
down finisher. occurred during a stapler clinch, when reversing the
face down finisher.
stapler clinch by opening/closing the door, the HP sensor Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or does not turn ON even after the elapse of a specified time OFF the power supply. (Turn
down finisher.
U054 3367 1 to 3 OST Motor error turn the power off and on again on the from when starting the reverse operation) OFF the sub power key.)
Error with the return roller ascending/descending motor
operation panel. - 2: Stapler clinch error (during a stapler clinch, the HP
and HP sensor of the face down finisher.
If recovery has failed, sensor does not turn OFF even after the elapse of a
Error with the upper limit detection sensor of the face
contact your dealer. specified time from when starting the clinch operation)
down finisher.
- 3: Stapler clinch cue error (during the staple cue
Error with the paper surface detection sensor of the face
operation, the HP sensor does not turn ON/OFF even
down finisher.
after the elapse of a specified time from when starting the
Error with the shift motor, rear shift sensor, and front shift
operation)
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.
Error with the ejection roller ascending/descending motor
and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the
face down finisher.
Stacking tray return roller ascending/descending error
Error with the rear alignment motor and HP sensor of the
* Detected with the OST
face down finisher.
A problem has occurred with the face
Europe

[16-173]
[16-173]

Error with the stapler slide motor and HP sensor of the


down finisher. Variation code:
face down finisher.
- 1: Return roller ascending error (when raising the return Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or roller to the HP, the HP sensor does not turn ON even OFF the power supply. (Turn
down finisher.
U054 3368 1 to 2 OST Motor error turn the power off and on again on the after the return roller ascending/descending motor is OFF the sub power key.)
Error with the return roller ascending/descending motor
operation panel. driven for a certain number of pulses)
and HP sensor of the face down finisher.
If recovery has failed, - 2: Return roller descending error (when lowering the
Error with the upper limit detection sensor of the face
contact your dealer. return roller to the HP, the HP sensor does not turn OFF
down finisher.
even after the return roller ascending/descending motor is
Error with the paper surface detection sensor of the face
driven for a certain number of pulses)
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Error with the ejection roller ascending/descending motor


and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher. Stacking tray ascending/descending error
Error with the front alignment motor and HP sensor of the * Detected with the OST
face down finisher.
Error with the rear alignment motor and HP sensor of the Variation code:
face down finisher. - 1: Stacking tray upper limit error (when raising the
A problem has occurred with the face
Error with the stapler slide motor and HP sensor of the stacking tray, the upper limit detection sensor turned ON)
down finisher.
face down finisher. - 2: Stacking tray ascending error (upon raising the
Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face stacking tray to the intended height, the logic of the paper
Press the Reset key, or OFF the power supply. (Turn
down finisher. surface detection error did not become the intended logic
U054 3369 1 to 4 OST Motor error turn the power off and on again on the OFF the sub power key.)
Error with the return roller ascending/descending motor even after the elapse of a specified time)
operation panel.
and HP sensor of the face down finisher. - 3: Stacking tray descending error (upon lowering the
If recovery has failed,
Error with the upper limit detection sensor of the face stacking tray to the intended height, the logic of the paper
contact your dealer.
down finisher. surface detection error did not become the intended logic
Error with the paper surface detection sensor of the face even after the elapse of a specified time)
down finisher. - 4: Clock (the clock for the specified time was not
Error with the shift motor, rear shift sensor, and front shift detected while raising or lowering the stacking tray)
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.
Error with the ejection roller ascending/descending motor
and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
Stacking tray shift error
sensor of the face down finisher.
* Detected with the OST
Error with the front alignment motor and HP sensor of the
face down finisher.
Variation code:
Error with the rear alignment motor and HP sensor of the
- 1: When shifting the stacking tray to the front side, the
face down finisher.
A problem has occurred with the face rear shift sensor does not turn OFF even after the elapse
Europe

[16-174]
[16-174]

Error with the stapler slide motor and HP sensor of the


down finisher. of a specified time from the start of driving the shift motor
face down finisher.
- 2: When shifting the stacking tray to the front side, the Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or front shift sensor does not turn ON even after the elapse OFF the power supply. (Turn
down finisher.
U054 3370 1 to 5 OST Motor error turn the power off and on again on the of a specified time from the rear shift sensor turning OFF OFF the sub power key.)
Error with the return roller ascending/descending motor
operation panel. - 3: When shifting the stacking tray to the rear side, the
and HP sensor of the face down finisher.
If recovery has failed, front shift sensor does not turn OFF even after the elapse
Error with the upper limit detection sensor of the face
contact your dealer. of a specified time from the start of driving the shift motor
down finisher.
- 4: When shifting the stacking tray to the rear side, the
Error with the paper surface detection sensor of the face
rear shift sensor does not turn ON even after the elapse of
down finisher.
a specified time from the front shift sensor turning OFF
Error with the shift motor, rear shift sensor, and front shift
- 5: The clock for the specified time was not detected while
sensor of the face down finisher.
shifting the stacking tray
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.
A problem has occurred with the face
down finisher.
Writing was not successful when writing into the EEPROM
Press the Reset key, or turn
Error with access to the EEPROM of the face down of the OST machine PCB.
OST EEPROM Press the Reset key, or OFF the power supply. (Turn
U057 3371 finisher. * Detected with the OST
error turn the power off and on again on the OFF the sub power key.)
operation panel.
If recovery has failed,
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

A problem has occurred with the face


down finisher.
The status of the Busy terminal was abnormal when Press the Reset key, or turn
Error with access to the EEPROM of the face down
OST EEPROM Press the Reset key, or accessing the EEPROM of the OST machine PCB. OFF the power supply. (Turn
U057 3372 finisher.
error turn the power off and on again on the * Detected with the OST OFF the sub power key.)
operation panel.
If recovery has failed,
contact your dealer.
Error with the ejection roller ascending/descending motor
and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the
face down finisher.
Occurs when an error of the needle scratch prevention
Error with the rear alignment motor and HP sensor of the
lever is detected along with the addition of the needle
face down finisher.
A problem has occurred with the face scratch prevention mechanism.
Error with the stapler slide motor and HP sensor of the
down finisher. * Detected with the OST
face down finisher.
Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or Variation code: OFF the power supply. (Turn
down finisher.
U054 3373 1 to 2 OST Motor error turn the power off and on again on the - 1: During initialization, or while a job is in action, when OFF the sub power key.)
Error with the return roller ascending/descending motor
operation panel. the eject motion of the needle scratch prevention lever
and HP sensor of the face down finisher.
If recovery has failed, does not operate.
Error with the upper limit detection sensor of the face
contact your dealer. - 2: During initialization, or while a job is in action, when
down finisher.
the retract motion of the needle scratch prevention lever
Error with the paper surface detection sensor of the face
does not operate.
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.
Europe

[16-175]
[16-175]

Error with the ejection roller ascending/descending motor


and HP sensor of the face down finisher.
Error with the scraping roller transport motor and HP
sensor of the face down finisher.
Error with the front alignment motor and HP sensor of the
face down finisher.
Error with the rear alignment motor and HP sensor of the
face down finisher.
A problem has occurred with the face
Error with the stapler slide motor and HP sensor of the Fan motor lock error
down finisher.
face down finisher. * Detected with the OST
Press the Reset key, or turn
Error with the stapler clinch and HP sensor of the face
Press the Reset key, or OFF the power supply. (Turn Transfer stopped.
down finisher. Variation code:
U054 3374 1 to 2 OST Motor error turn the power off and on again on the OFF the sub power key.)
Error with the return roller ascending/descending motor - 1: Locking of the power supply unit fan motor has been
operation panel.
and HP sensor of the face down finisher. detected
If recovery has failed,
Error with the upper limit detection sensor of the face - 2: Locking of the relay unit fan motor has been detected
contact your dealer.
down finisher.
Error with the paper surface detection sensor of the face
down finisher.
Error with the shift motor, rear shift sensor, and front shift
sensor of the face down finisher.
Error with the needle scratch prevention lever of the face
down finisher.
Error with the fan motor of the power supply unit of the
face down finisher.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

A problem has occurred with the stapler


Staple jam
Error with the stapler clinch and HP sensor of the face unit of the face down finisher.
- During the clinch operation, the unit does not return to
down finisher. Press the Reset key, or turn
OST staple the clinch HP even after the elapse of a specified time
Press the Reset key, or OFF the power supply. (Turn
U058 3380 The staple cue operation of the face down finisher has not - The cue operation is not completed even after performing
error turn the power off and on again on the OFF the sub power key.)
been completed. the cue operation for a prescribed number of times
operation panel.
* Detected with the OST
If recovery has failed,
contact your dealer.

Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. Relay sensor 1 does not turn ON within a prescribed differ depending on the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset amount of time from the reception of a main unit ejection position at which the paper is It will be possible to
X052 3388 method. paper signal. remaining after pre-recovery. automatically restart the
OST * Detected with the OST (Refer to "OST paper job after the error has been
remaining position, UI buttons, released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. Relay sensor 1 does not turn OFF even after being driven differ depending on the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset for a prescribed number of pulses from when relay sensor position at which the paper is
It will be possible to
X052 3389 method. 1 has been turned ON. remaining after pre-recovery.
OST automatically restart the
* Detected with the OST (Refer to "OST paper
job after the error has been
remaining position, UI buttons,
released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. Relay sensor 2 does not turn ON even after being driven differ depending on the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset for a prescribed number of pulses from when relay sensor position at which the paper is
It will be possible to
X052 3390 method. 1 has been turned ON. remaining after pre-recovery.
OST automatically restart the
* Detected with the OST (Refer to "OST paper
job after the error has been
remaining position, UI buttons,
released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. Relay sensor 2 does not turn OFF even after being driven differ depending on the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset for a prescribed number of pulses from when relay sensor position at which the paper is
It will be possible to
X052 3391 method. 2 has been turned ON. remaining after pre-recovery.
OST automatically restart the
Europe

[16-176]
[16-176]

* Detected with the OST (Refer to "OST paper


job after the error has been
remaining position, UI buttons,
released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. The inlet sensor does not turn ON even after being driven differ depending on the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset for a prescribed number of pulses from when the leading position at which the paper is
It will be possible to
X052 3392 method. edge of the paper has reached the roller of relay 5. remaining after pre-recovery.
OST automatically restart the
* Detected with the OST (Refer to "OST paper
job after the error has been
remaining position, UI buttons,
released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
The inlet sensor does not turn OFF even after being driven
display how to fix, touch the button. differ depending on the
for a prescribed number of pulses from when the leading
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset position at which the paper is
edge of the paper has reached the inlet roller. It will be possible to
X052 3393 method. remaining after pre-recovery.
OST * Detected with the OST automatically restart the
(Refer to "OST paper
job after the error has been
remaining position, UI buttons,
released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
When scraping the first sheet of paper into the processing
display how to fix, touch the button. differ depending on the
tray, the processing tray paper detection sensor does not
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset position at which the paper is
turn ON within a prescribed amount of time from the start It will be possible to
X052 3394 method. remaining after pre-recovery.
OST of scraping. automatically restart the
(Refer to "OST paper
* Detected with the OST job after the error has been
remaining position, UI buttons,
released.
and release conditions".)
Buttons indicate paper jam locations. To The error reset method will
display how to fix, touch the button. When starting the output of a bundle of paper, the differ depending on the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset processing tray paper detection sensor does not turn ON position at which the paper is
It will be possible to
X052 3395 method. within a prescribed amount of time. remaining after pre-recovery.
OST automatically restart the
* Detected with the OST (Refer to "OST paper
job after the error has been
remaining position, UI buttons,
released.
and release conditions".)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The error reset method


Buttons indicate paper jam locations. To
will differ depending on
display how to fix, touch the button.
Paper was ejected from the main unit before receiving a the position at which the
Paper jam in A jam has occurred with the face down finisher. Touch the button to display the error reset
main unit ejection signal. paper is remaining after pre- It will be possible to
X052 3396 method.
OST * Detected with the OST recovery. (Refer to "OST automatically restart the
paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
The error reset method
Buttons indicate paper jam locations. To
will differ depending on
display how to fix, touch the button.
Paper was ejected from the main unit before completing the position at which the
Touch the button to display the error reset
Paper jam in A jam has occurred with the face down finisher. preparation to receive paper. paper is remaining after pre- It will be possible to
X052 3397 method.
OST * Detected with the OST recovery. (Refer to "OST automatically restart the
paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
The error reset method
Buttons indicate paper jam locations. To
Paper was ejected from the main unit at intervals shorter will differ depending on
display how to fix, touch the button.
than the paper interval notified from the OST to the main the position at which the
Touch the button to display the error reset
Paper jam in A jam has occurred with the face down finisher. unit. paper is remaining after pre- It will be possible to
X052 3398 method.
OST * Detected with the OST recovery. (Refer to "OST automatically restart the
paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
The error reset method
Buttons indicate paper jam locations. To
will differ depending on
display how to fix, touch the button. Mixed information within the same bundle was received
the position at which the
Touch the button to display the error reset upon reception of the paper information while in the staple
Paper jam in A jam has occurred with the face down finisher. paper is remaining after pre- It will be possible to
X052 3399 method. mode.
OST recovery. (Refer to "OST automatically restart the
* Detected with the OST
paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
Europe

[16-177]
[16-177]

The error reset method


Buttons indicate paper jam locations. To
will differ depending on
display how to fix, touch the button. The jam cover, stapler staple cover, or relay transport unit
the position at which the
Touch the button to display the error reset cover has been detected as being open between the start
Paper jam in A jam has occurred with the face down finisher. paper is remaining after pre- It will be possible to
X052 3400 method. of the JOB to the end of the JOB.
OST recovery. (Refer to "OST automatically restart the
* Detected with the OST
paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
The error reset method
Buttons indicate paper jam locations. To
will differ depending on
display how to fix, touch the button. Remaining paper has been detected upon rotating the
the position at which the
Touch the button to display the error reset transport motor for a specified time when the power was
Paper jam in A jam has occurred with the face down finisher. paper is remaining after pre- It will be possible to
X052 3401 method. turned on or when the cover was closed.
OST recovery. (Refer to "OST automatically restart the
* Detected with the OST
paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
The error reset method
Buttons indicate paper jam locations. To
The paper ejection sensor does not turn ON even after will differ depending on
display how to fix, touch the button.
being driven for a prescribed number of pulses from when the position at which the
Touch the button to display the error reset
Paper jam in A jam has occurred with the face down finisher. the leading edge of the paper has reached the transport paper is remaining after pre- It will be possible to
X052 3403 method.
OST roller. recovery. (Refer to "OST automatically restart the
* Detected with the OST paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)
The error reset method
The paper ejection sensor does not turn OFF even after will differ depending on
Buttons indicate paper jam locations. To being driven for a prescribed number of pulses from when the position at which the
Paper jam in A jam has occurred with the face down finisher. display how to fix, touch the button. the paper ejection sensor has been turned ON. paper is remaining after pre- It will be possible to
X052 3404
OST Touch the button to display the error reset * Detected with the OST recovery. (Refer to "OST automatically restart the
method. paper remaining position, job after the error has been
UI buttons, and release released.
conditions".)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Do one of the following.

(1) Reload the face down


It is necessary to reload the face down finisher with Add staples to the Face Down Finisher. It has been detected that the stapler is empty of staples. finisher with staples and
OST staple
Y007 3418 staples. * Detected with the OST touch the [Continue] button.
empty
(2) Touch the [Stop] button.

(3) Job is deleted.


OST jam cover Close the jam release cover of the face It has been detected that the jam cover is open. Close the jam cover of the
Z052 3423 The jam cover of the face down finisher is open.
open down finisher. * Detected with the OST face down finisher.
Close the stapler staple
OST staple Close the staple cover of the face down It has been detected that the stapler staple cover is open.
Z053 3424 The stapler staple cover of the face down finisher is open. cover of the face down
cover open finisher. * Detected with the OST
finisher.
Close the relay transport As the opening/closing of
cover of the face down the relay transport cover
finisher. cannot be detected while in
a state where the jam cover
The relay transport cover of the face down finisher is It has been detected that relay transport cover is open. * As the opening/closing of is open, close the relay
OST transfer Close the top cover.
Z352 3425 open. * Detected with the OST the relay transport cover transport cover after closing
cover open
cannot be detected while in the jam cover.
a state where the jam cover
is open, close the relay 5 Type code Y: Supply
transport cover after closing error
the jam cover.
It has been detected that the face down finisher is full.

Detected when one of the 2 conditions listed below is


satisfied. Do one of the following.
- Condition 1
It has been detected that the stacking tray lower (1) Touch the [Continue]
Europe

[16-178]
[16-178]

limit sensor turned ON or it has been detected that a button. (*)


prescribed number of paper bundles or more (*) from the
staple mode was loaded onto the stacking tray. (2) Touch the [Stop] button.
It will be possible to restart
It has been detected that the face down finisher is full or * Configured with TM0-24-6-022 "OST FULL DETECTION
The face down finisher is full. the job after the error has
that the restricted number of sheets or restricted number COUNT". (3) Job is deleted.
W079 3453 OST overloaded Remove paper. been released. However, it
of sets has been reached
is only possible to manually
- Condition 2 * It will be possible to
restart the job (the job
When TM0-24-6-021 "OST LOAD CAPACITY LIMIT continue the job by removing
will not be automatically
SELECT (B5)" is "0: no restriction release" and it has been the paper and touching the
restarted).
detected for jobs of the following setting that a prescribed [Continue] button. If the
number of sheets or more has been loaded onto the [Continue] button is touched
stacking tray. without removing the paper,
- Paper size: Non-standard (*), or paper smaller than B5 this error will repeatedly
- Job type: No post-processing, or offset only occur.
* Registered paper sizes are included in the custom sized
paper
The print job will stop once
at the maximum number
of sheets and print will
Detected in cases when the number of printed sheets has Do one of the following.
Job Name: "corresponding job name" continue upon the staple
exceeded the maximum number of sheets for stapling with
The number of printed sheets exceeded the maximum Stapling cannot be performed as the function being turned OFF
a staple job being output to the face down finisher. The (1) Touch the [Continue]
OST staple over number of sheets for stapling with a staple job being maximum number of sheets for stapling after the paper has been
W038 3455 maximum number of sheets will vary depending on the button.
limit output to the face down finisher. has been exceeded. removed.
paper type and paper size.
(2) Touch the [Stop] button.
Remove the paper in the output tray. It will be possible to
You can continue print without staples. automatically restart the
job after the error has been
released.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Do one of the following.

(1) Touch the [Continue]


button. (*)
It will be possible to restart
(2) Touch the [Stop] button. the job after the error has
Remove the paper that remains in the An attempt was made to start print the next job while
Paper waiting to be stapled is remaining in the face down been released. However, it
OST paper output tray. there was paper waiting to be stapled remaining in the
W042 3456 finisher. * It will be possible to is only possible to manually
remain processing tray of the face down finisher.
execute the next job by restart the job (the job
removing the paper and will not be automatically
touching the [Continue] restarted).
button. If the [Continue]
button is touched without
removing the paper, this
error will repeatedly occur.
As the stapler is unable to return of the HP when there is
paper remaining in the processing tray of the face down Remove the paper from the Re-staring JOB is not
OST jammed Paper is remaining in the processing tray of the face down
W128 3457 Remove the paper that remains in the finisher, U058 "OST Stapler Error" cannot be reset. output tray of the face down allowed after dissolving the
paper release finisher.
output tray. In order to reset U058, issue this error to urge the user to finisher. error.
remove the paper.
As this error occurs in a
OST Staple job The staple job to be output to the face down finisher has Remove the paper that remains in the A job deletion (cancel) has been executed in relation to a state where there are no
W342 3458 Touch the [Close] button
delete been deleted. output tray. staple job to be output to the face down finisher. jobs, there is no relation to
the restarting of jobs.
OST roller replacement

Variation code:
- 1: The ceramic roller has reached its time for
replacement
(The number of sheets that have passed through has
been counted and the timing for maintenance has been
Europe

Each component of the face down finisher has reached its reached or the timing for maintenance had already been

[16-179]
[16-179]

Parts of the Face Down Finisher need to


time for replacement. reached when the power was turned on)
be replaced. Touch the [Close] button
OST part (ceramic roller, scarping roller, return roller, charge - 2: The scraping roller has reached its time for
I010 3483 1 to 3
replace eliminating needle, loaded tray ascending/descending replacement
contact your dealer.
motor, loaded tray shifting motor, stapler harness) (The number of sheets that have passed through has
been counted and the timing for maintenance has been
reached or the timing for maintenance had already been
reached when the power was turned on)
- 3: The return roller has reached its time for replacement
(The number of sheets that have passed through has
been counted and the timing for maintenance has been
reached or the timing for maintenance had already been
reached when the power was turned on)
The charge eliminating needle of has reached its time for
Each component of the face down finisher has reached its
Parts of the Face Down Finisher need to replacement.
time for replacement.
OST part be replaced. (The number of sheets that have passed through has Touch the [Close] button
I010 3484 (ceramic roller, scarping roller, return roller, charge
replace been counted and the timing for maintenance has been
eliminating needle, loaded tray ascending/descending
Contact your dealer. reached or the timing for maintenance had already been
motor, loaded tray shifting motor, stapler harness)
reached when the power was turned on)
OST motor replacement

Variation code:
- 1: The loaded tray ascending/descending motor has
reached its time for replacement
Each component of the face down finisher has reached its
Parts of the Face Down Finisher need to (The number of times the loaded tray has been raised/
time for replacement.
be replaced. lowered has been counted and the timing for maintenance Touch the [Close] button
OST part (ceramic roller, scarping roller, return roller, charge
I010 3485 1 to 2 has been reached or the timing for maintenance had
replace eliminating needle, loaded tray ascending/descending
Contact your dealer. already been reached when the power was turned on)
motor, loaded tray shifting motor, stapler harness)
- 2: The loaded tray shifting motor has reached its time for
replacement
(The number of times the loaded tray has been shifted has
been counted and the timing for maintenance has been
reached or the timing for maintenance had already been
reached when the power was turned on)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Each component of the face down finisher has reached its The stapler harness has reached its time for replacement.
Parts of the Face Down Finisher need to
time for replacement. (The number of times the stapler slide has been moved
OST part be replaced.
I010 3486 (ceramic roller, scarping roller, return roller, charge has been counted and the timing for maintenance has Touch the [Close] button
replace
eliminating needle, loaded tray ascending/descending been reached or the timing for maintenance had already
Contact your dealer.
motor, loaded tray shifting motor, stapler harness) been reached when the power was turned on)
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs. CAN option I/F error of the "control software for
Print controlling software error
Reboot by pressing the communication with the finisher". Turn OFF the printer (Sub
Print reserving software error
power key on the operation panel. Error with sequence within program. power key OFF).
S099 3675 Software error Image processing software error
If recovery has failed, (An attempt was made to execute the processing of the
TAG controlling software error
contact your dealer. software in an abnormal order.)
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error CAN option I/F error of the "control software for
System error occurs.
Print controlling software error communication with the finisher".
Reboot by pressing the Turn OFF the printer (Sub
Print reserving software error Error with parameters within program.
power key on the operation panel. power key OFF).
S099 3676 Software error Image processing software error (A failure has occurred with the I/F between the "Print
If recovery has failed,
TAG controlling software error Sequence related Software" and the "control software for
contact your dealer.
Power supply controlling software error communication with the finisher".)
Count controlling software error
Resident process of PMS is down.
Europe

[16-180]
[16-180]

Multi finisher communication error


Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
The "control software for communication with the finisher"
Error controlling software error
System error occurs. as received an undefined error from the CAN option.
Print controlling software error
Reboot by pressing the Turn OFF the printer (Sub
Print reserving software error
power key on the operation panel. Variation code: power key OFF).
S099 3677 1 to 5 Software error Image processing software error
If recovery has failed, 1: OST
TAG controlling software error
contact your dealer. 2 - 5: -
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error
The sheet reservation process to the CAN connected
Paper feed system software error
finisher cannot be completed.
Error controlling software error
System error occurs. (The paper interval time notified from the CAN connected
Print controlling software error
Reboot by pressing the finisher was "0xFFFF" for 720 times continuously in Turn OFF the printer (Sub
Print reserving software error
power key on the operation panel. response to the same sheet.) power key OFF).
S099 3678 1 to 5 Software error Image processing software error
If recovery has failed,
TAG controlling software error
contact your dealer. Variation code:
Power supply controlling software error
1: OST
Count controlling software error
2 - 5: -
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
9. Error Point 4000 Through 4999 (Scanner Related)
CONFIDENTIAL

Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name

Scanner firm download error


Failed to download the FB program.
Stop all operations.
Downloading Download error of scanner firmware. To continue downloading, (The program cannot be written as a program file error or Press the Reset key, or turn
U195 4100
error (scnr) press the start key. checksum error has occurred while downloading the FB OFF the power supply. (Turn
After downloading the firmware, program.) OFF the sub power key.)
confirm its version.
Scanner firm download error
Failed to download the AF program.
(Unable to write the program into the AF-EEPROM while Stop all operations.
Downloading Download error of scanner firmware. To continue downloading, Press the Reset key, or turn
U195 4101 downloading the AF program)
error (scnr) press the start key. OFF the power supply. (Turn
* Issued on the AF side.
After downloading the firmware, OFF the sub power key.)
confirm its version.
Scanner firm download error Failed to download the AF program.
(A NACK has been received while in the program
Stop all operations.
Downloading Download error of scanner firmware. To continue downloading, download mode.) Press the Reset key, or turn
U195 4102
error (scnr) press the start key. * Conditions of the AF for sending a NACK to the scanner OFF the power supply. (Turn
After downloading the firmware, - A command for the normal mode has been received in OFF the sub power key.)
confirm its version. the program download mode
Scanner firm download error
Failed to download the AF program.
(A communication sequence error (control signal error) Stop all operations.
Downloading Download error of scanner firmware. To continue downloading, Press the Reset key, or turn
U195 4103 has occurred while in the program download mode.)
error (scnr) press the start key. OFF the power supply. (Turn
After downloading the firmware, OFF the sub power key.)
confirm its version.
Scanner firm download error
Failed to download the AF program.
Stop all operations.
Europe

[16-181]
[16-181]

(A checksum error has occurred while downloading the


Downloading Download error of scanner firmware. To continue downloading, Press the Reset key, or turn
U195 4104 AF program.)
error (scnr) press the start key. OFF the power supply. (Turn
* Issued on the AF side.
After downloading the firmware, OFF the sub power key.)
confirm its version.
Scanner firm download error
Failed to download the FB program.
Stop all operations.
Downloading Download error of scanner firmware. To continue downloading, (Unable to write the program on the flash memory of the Press the Reset key, or turn
U195 4105
error (scnr) press the start key. scanner PCB) OFF the power supply. (Turn
After downloading the firmware, OFF the sub power key.)
confirm its version.
Scanner firm download error
Failed to download the AF program.
(A program file error (the download file of the AF program Stop all operations.
Downloading Download error of scanner firmware. To continue downloading, Press the Reset key, or turn
U195 4106 does not exist, etc.) has occurred while downloading the
error (scnr) press the start key. OFF the power supply. (Turn
AF program.
After downloading the firmware, OFF the sub power key.)
confirm its version.
Scanner firm download error
Stop all operations.
Failed to download the AF program.
Downloading Download error of scanner firmware. To continue downloading, (Failed to erase the flash memory of the AF PCB) Press the Reset key, or turn
U195 4107
error (scnr) press the start key. * Issued on the AF side. OFF the power supply. (Turn
After downloading the firmware, OFF the sub power key.)
confirm its version.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Press the Reset key, or turn


OFF the power supply. (Turn
OFF the sub power key.)
The USB connection with the scanner is connected as full-
speed instead of high-speed. Communication with the scanner failed. It may also be possible to
No response in communication with the scanner. Check the power supply or connection clear the error as follows:
Upon checking the PMS connection, the USB connection Stop all operations.
The scanner is turned off. with the scanner,
Scanner with the scanner is connected as full-speed instead of When restarting, activate
U001 4120 Scanner firmware error. press the Reset key. - Reconnect the scanner
connection error high-speed. the unit with the normal
Connected scanner is not supported. If recovery has failed,
activation sequence.
The USB cable was disconnected during image data contact your dealer. - Switch power of scanner
transfer while transferring image data. OFF, then ON

- In the case of U001-0220


only, you may need to
download scanner firmware.
Press the Reset key, or turn
OFF the power supply. (Turn
OFF the sub power key.)
The USB connection with the scanner is connected as full-
speed instead of high-speed. Communication with the scanner failed. It may also be possible to
No response in communication with the scanner. Check the power supply or connection clear the error as follows:
Stop all operations.
The scanner is turned off. with the scanner,
Scanner The USB cable is disconnected while transferring image When restarting, activate
U001 4121 Scanner firmware error. press the Reset key. - Reconnect the scanner
connection error data. the unit with the normal
Connected scanner is not supported. If recovery has failed,
activation sequence.
The USB cable was disconnected during image data contact your dealer. - Switch power of scanner
transfer while transferring image data. OFF, then ON

- In the case of U001-0220


only, you may need to
download scanner firmware.
Stop all operations.
Europe

[16-182]
[16-182]

When restarting, activate


the unit with the normal
activation sequence. Priority
in which errors occur

With errors out of range


of the EEPROM, only one
error will occur based on the
following priority when the
power is turned on.
The scanner is not configured properly. Turn OFF the printer (Sub
The value saved on the EEPROM of the scanner is - U007-4134 "EEPROM
Scanner The serial number saved on the EEPROM of the scanner power key OFF).
U007 4130 abnormal. Nisca adjustment value out
EEPROM error Contact your dealer. has not been configured.
of range" ... High

- U007-4132 "EEPROM
default value out of range" ...
Mid-High

- U007-4131 "EEPROM test


mode setting value out of
range" ... Mid-Low

- U010-4133 "EEPROM test


mode reference value out of
range" ... Low

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Stop all operations.


Transition to the standby
mode after the error is reset.

Priority in which errors occur

With errors out of range


of the EEPROM, only one
error will occur based on the
following priority when the
power is turned on.
The scanner is not configured properly. Turn OFF the printer (Sub
The value saved on the EEPROM of the scanner is The test mode setting value saved on the EEPROM of the - U007-4134 "EEPROM
Scanner power key OFF).
U007 4131 abnormal. scanner PCB is a value that is beyond the specified range. Nisca adjustment value out
EEPROM error Contact your dealer.
of range" ... High

- U007-4132 "EEPROM
default value out of range" ...
Mid-High

- U007-4131 "EEPROM test


mode setting value out of
range" ... Mid-Low

- U010-4133 "EEPROM test


mode reference value out of
range" ... Low
Stop all operations.
Transition to the standby
mode after the error is reset.

Priority in which errors occur


Europe

[16-183]
[16-183]

With errors out of range


of the EEPROM, only one
error will occur based on the
following priority when the
power is turned on.
The scanner is not configured properly. The parameters of image processing saved on the Turn OFF the printer (Sub
The value saved on the EEPROM of the scanner is - U007-4134 "EEPROM
Scanner EEPROM of the scanner PCB are values that are beyond power key OFF).
U007 4132 abnormal. Nisca adjustment value out
EEPROM error Contact your dealer. the specified range.
of range" ... High

- U007-4132 "EEPROM
default value out of range" ...
Mid-High

- U007-4131 "EEPROM test


mode setting value out of
range" ... Mid-Low

- U010-4133 "EEPROM test


mode reference value out of
range" ... Low

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Stop all operations.

Priority in which errors occur

With errors out of range


of the EEPROM, only one
error will occur based on the
following priority when the
power is turned on.
The scanner is not configured properly. The test mode reference value saved on the EEPROM of Turn OFF the printer (Sub
Scanner The value saved on the EEPROM of the scanner is
the scanner PCB is a value that is beyond the specified power key OFF).
U010 4133 EEPROM TM abnormal. - U007-4132 "EEPROM
Contact your dealer. range.
error default value out of range" ...
High

- U007-4131 "EEPROM test


mode setting value out of
range" ... Medium

- U010-4133 "EEPROM test


mode reference value out of
range" ... Low
Stop all operations.

Priority in which errors occur

With errors out of range


of the EEPROM, only one
error will occur based on the
following priority when the
power is turned on.

- U007-4134 "EEPROM
Europe

[16-184]
[16-184]

The scanner is not configured properly. Turn OFF the printer (Sub
The value saved on the EEPROM of the scanner is The adjustment value saved on the EEPROM of the Nisca adjustment value out
Scanner power key OFF).
U007 4134 abnormal. scanner PCB is a value that is beyond the specified range. of range" ... High
EEPROM error Contact your dealer.
- U007-4132 "EEPROM
default value out of range" ...
Mid-High

- U007-4131 "EEPROM test


mode setting value out of
range" ... Mid-Low

- U010-4133 "EEPROM test


mode reference value out of
range" ... Low
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner. Stop all operations.
Press the Reset key, or Incorrect EEPROM of the scanner PCB. Press the Reset key, or turn
Error with output of image data by the image processing When restarting, activate
turn the power off and on again on the (The usage start data of the EEPROM of the scanner PCB OFF the power supply. (Turn
Scanner IC of the scanner. the unit with the normal
U098 4140 operation panel. is not the initialization pattern or a used pattern.) OFF the sub power key.)
hardware error Error with download of the image processing DSP activation sequence.
If recovery has failed,
firmware of the scanner.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.

ComColor FW Series Revision 1.0


16. Panel Messages

Error with access to the rear level DDR of the scanner.


Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
turn the power off and on again on the Unable to access the EEPROM of the scanner PCB. OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4141 operation panel. (Data RW not allowed.) OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed,
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner. Stop all operations.
Press the Reset key, or CRC error of the EEPROM of the scanner PCB. Press the Reset key, or turn
Error with output of image data by the image processing When restarting, activate
Europe

[16-185]
[16-185]

turn the power off and on again on the (Fails to inquire the checksum due to the occurrence of an OFF the power supply. (Turn
Scanner IC of the scanner. the unit with the normal
U098 4142 operation panel. error with the data on the EEPROM of the scanner PCB.) OFF the sub power key.)
hardware error Error with download of the image processing DSP activation sequence.
If recovery has failed,
firmware of the scanner.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing Upon comparing the scanner PCB and the model code of Stop all operations.
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. the EEPROM of the scanner PCB, the two do not match. When restarting, activate
U098 4143 operation panel. OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed,
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
Occurs when the format version of the EEPROM written
scanner.
on the EEPROM of the scanner PCB when the power
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner. is turned ON is a format version of the EEPROM that is
scanner.
Press the Reset key, or newer than the format version of the EEPROM that the Press the Reset key, or turn
Error with output of image data by the image processing
turn the power off and on again on the firmware is compatible with. In order to enable operation, OFF the power supply. (Turn
Scanner IC of the scanner.
U098 4144 operation panel. it is necessary to download the newer firmware. OFF the sub power key.)
hardware error Error with download of the image processing DSP
If recovery has failed, (This error occurs when reverting to a version of the
firmware of the scanner.
contact your dealer. firmware that differs from the format version of the
Operation of the image processing DSP of the scanner
EEPROM of the scanner PCB.)
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner. Stop all operations.
Press the Reset key, or Failed to write on the flash memory of the scanner PCB. Press the Reset key, or turn
Error with output of image data by the image processing When restarting, activate
Europe

[16-186]
[16-186]

turn the power off and on again on the (A time-out occurs with the sector erasure or sector writing OFF the power supply. (Turn
Scanner IC of the scanner. the unit with the normal
U098 4150 operation panel. process on the flash memory of the scanner PCB.) OFF the sub power key.)
hardware error Error with download of the image processing DSP activation sequence.
If recovery has failed,
firmware of the scanner.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
A problem has occurred on the scanner.
Press the Reset key, or There is an error with the software and an undefined error Stop all operations.
Scanner turn the power off and on again on the (that is not supposed to occur) has occurred. When restarting, activate
U099 4160 Scanner software error. Press the Reset key, or turn
software error operation panel. * Action to take: Update the version of the scanner the unit with the normal
Communication error with scanner CCD PCB. OFF the power supply. (Turn
If recovery has failed, firmware activation sequence.
OFF the sub power key.)
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
Stop all operations.
scanner.
When restarting, activate
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner. the unit with the normal
scanner.
Press the Reset key, or Press the Reset key, or turn activation sequence.
Error with output of image data by the image processing - Front level FPGA configuration of the scanner PCB fails.
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. - Rear level FPGA configuration of the scanner PCB fails.
U098 4180 operation panel. OFF the sub power key.) * As the error cannot be
hardware error Error with download of the image processing DSP
If recovery has failed, sent to the controller (USB
firmware of the scanner.
contact your dealer. communication cannot be
Operation of the image processing DSP of the scanner
performed), only perform
has not been completed.
blinking of the LED when
Error with communication between the CPU and image
displaying the error.
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing A time-out occurs as the image data is not output from the Stop all operations.
Europe

[16-187]
[16-187]

turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. image processing IC of the scanner PCB. When restarting, activate
U098 4190 operation panel. OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed,
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Stop all operations.
Transition to the standby
Press the Reset key, or turn mode after the error is reset.
OFF the power supply. (Turn
Error with the communication data between the main unit OFF the sub power key.) * As there may be cases
and the scanner. when the error cannot be
The memory for communication cannot be secured during sent to the controller (USB
Failed to communicate with the scanner.
communication with the scanner. communication cannot be
Press the Reset key, or
An error has occurred on the scanner side when starting a performed), in such case,
turn the power off and on again on the The image data cannot be sent with controller scanner
Scanner com scan. only perform blinking of the
U002 4200 operation panel. communication due to reasons such as a defective USB
error Whether or not there is a next original is unknown when It may also be possible to LED to display the error.
If recovery has failed, connection or a time-out.
performing an AF scan. clear the error as follows:
contact your dealer.
The command versions of scanner communication differ. * In the event that an
Error with the communication between the controller and - Reconnect the scanner undefined command
the scanner. has been received, send
- Switch power of scanner the "command that an
OFF, then ON undefined command has
been received" to the
controller. This will not result
in an error.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Stop all operations.


Transition to the standby
Press the Reset key, or turn mode after the error is reset.
OFF the power supply. (Turn
Error with the communication data between the main unit OFF the sub power key.) * As there may be cases
and the scanner. when the error cannot be
The memory for communication cannot be secured during sent to the controller (USB
Failed to communicate with the scanner.
communication with the scanner. communication cannot be
Press the Reset key, or
An error has occurred on the scanner side when starting a performed), in such case,
turn the power off and on again on the The start scan does not come from the controller during
Scanner com scan. only perform blinking of the
U002 4201 operation panel. controller scanner communication while being in a state
error Whether or not there is a next original is unknown when It may also be possible to LED to display the error.
If recovery has failed, where the next document is ready.
performing an AF scan. clear the error as follows:
contact your dealer.
The command versions of scanner communication differ. * In the event that an
Error with the communication between the controller and - Reconnect the scanner undefined command
the scanner. has been received, send
- Switch power of scanner the "command that an
OFF, then ON undefined command has
been received" to the
controller. This will not result
in an error.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner. Downloading of the image processing DSP firmware of the
Error with configuration of the FPGA firmware of the scanner PCB fails.
A problem has occurred on the scanner.
scanner. (After confirming that the booting process of the image Stop all operations.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing processing DSP of the scanner PCB does not become When restarting, activate
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. completed with the first download process, the booting the unit with the normal
U098 4210 operation panel. OFF the sub power key.)
hardware error Error with download of the image processing DSP process of the image processing DSP of the scanner PCB activation sequence.
Europe

[16-188]
[16-188]

If recovery has failed,


firmware of the scanner. does not become completed with the second download
contact your dealer.
Operation of the image processing DSP of the scanner process.)
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
turn the power off and on again on the The starting response of the image processing DSP of OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4211 operation panel. the scanner PCB does not become completed even after OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed, waiting for 10 ms.
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
turn the power off and on again on the The ending response of the image processing DSP of OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4212 operation panel. the scanner PCB does not become completed even after OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed, waiting for 10 ms.
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
Europe

[16-189]
[16-189]

turn the power off and on again on the The sending and receiving of the command between the OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4213 operation panel. host and the image processing DSP of the scanner PCB OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed, does not become completed within 10 ms.
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
The response of the command sent from the host to the
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner. image processing DSP of the scanner PCB becomes
scanner. Stop all operations.
Press the Reset key, or NACK (error code: communication objective code Press the Reset key, or turn
Error with output of image data by the image processing When restarting, activate
turn the power off and on again on the undefined). OFF the power supply. (Turn
Scanner IC of the scanner. the unit with the normal
U098 4214 operation panel. (The communication objective code of the command sent OFF the sub power key.)
hardware error Error with download of the image processing DSP activation sequence.
If recovery has failed, from the host to the image processing DSP of the scanner
firmware of the scanner.
contact your dealer. PCB is undefined.)
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the The response of the command sent from the host to the
A problem has occurred on the scanner.
scanner. image processing DSP of the scanner PCB becomes Stop all operations.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing NACK (error code: parameter code undefined). When restarting, activate
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. (The parameter code of the command sent from the host the unit with the normal
U098 4215 operation panel. OFF the sub power key.)
hardware error Error with download of the image processing DSP to the image processing DSP of the scanner PCB is activation sequence.
If recovery has failed,
firmware of the scanner. undefined.)
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the The response of the command sent from the host to the
A problem has occurred on the scanner.
scanner. image processing DSP of the scanner PCB becomes Stop all operations.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing NACK (error code: poor table data). When restarting, activate
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. (The number of the data of the table sent from the host to the unit with the normal
Europe

[16-190]
[16-190]

U098 4216 operation panel. OFF the sub power key.)


hardware error Error with download of the image processing DSP the image processing DSP of the scanner PCB is smaller activation sequence.
firmware of the scanner. If recovery has failed,
than the prescribed value.)
Operation of the image processing DSP of the scanner contact your dealer.
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the The response of the command sent from the host to the
A problem has occurred on the scanner.
scanner. image processing DSP of the scanner PCB becomes Stop all operations.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing NACK (error code: excessive table data). When restarting, activate
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. (The number of the data of the table sent from the host to the unit with the normal
U098 4217 operation panel. OFF the sub power key.)
hardware error Error with download of the image processing DSP the image processing DSP of the scanner PCB is greater activation sequence.
firmware of the scanner. If recovery has failed,
than the prescribed value.)
Operation of the image processing DSP of the scanner contact your dealer.
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the A problem has occurred on the scanner.
scanner. Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing The host receives an undefined command from the image Stop all operations.
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. processing DSP of the scanner PCB. When restarting, activate
U098 4218 operation panel. OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
firmware of the scanner. If recovery has failed,
activation sequence.
Operation of the image processing DSP of the scanner contact your dealer.
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Press the Reset key, or turn
The scanner is not configured properly. OFF the power supply. (Turn
When the color profile data has not been downloaded onto Stop all operations.
OFF the sub power key.)
There is an error with the custom color profile data of the the custom region (serial no. is 0000), select the custom Transition to the standby
Scnr c-co pro contact your dealer.
U018 4230 scanner. region and implement a scan. mode after the error is reset.
data error * For a permanent solution,
set TM0-21-6-071 "COLOR
PROFILE SELECTION" to [0
= Standard].
Press the Reset key, or turn
The scanner is not configured properly. OFF the power supply. (Turn Stop all operations.
OFF the sub power key.) Transition to the standby
There is an error with the custom color profile data of the
Europe

[16-191]
[16-191]

Scnr c-co pro Contact your dealer. mode after the error is reset.
U018 4250 scanner. Failed to DL the custom color profile.
data error * For a permanent solution,
set TM0-21-6-071 "COLOR
PROFILE SELECTION" to [0
= Standard].
Operation of the scanner was not completed within a A problem has occurred on the scanner.
specified time. Press the Reset key, or Press the Reset key, or turn
A time-out occurs with the carriage operation. Stop all operations.
Carriage HP sensor error. turn the power off and on again on the OFF the power supply. (Turn
The time for determining a time-out is 1.2 times the When restarting, activate
U003 4300 FB error Error with the pulse motor of the carriage. operation panel. OFF the sub power key.)
assumed time for moving the carriage. the unit with the normal
Failed Gain adjustment and LED adjustment of luminous If recovery has failed,
activation sequence.
energy. contact your dealer.
An error has occurred with the memory data check.
Operation of the scanner was not completed within a
A problem has occurred on the scanner.
prescribed amount of time.
Press the Reset key, or Stop all operations.
Carriage HP sensor error. In a carriage operation where it is expected that the HP
turn the power off and on again on the When restarting, activate
U003 4301 FB error Error with the pulse motor of the carriage. sensor is OFF at the end of the operation, the HP sensor Press the Reset key, or turn
operation panel. the unit with the normal
Failed Gain adjustment and LED adjustment of luminous is ON at the end of operation. OFF the power supply. (Turn
If recovery has failed, activation sequence.
energy. OFF the sub power key.)
contact your dealer.
An error has occurred with the memory data check.
Operation of the scanner was not completed within a
A problem has occurred on the scanner.
specified time. In a carriage operation where it is expected that the HP
Press the Reset key, or Stop all operations.
Carriage HP sensor error. sensor is ON at the end of the operation, the HP sensor is Press the Reset key, or turn
turn the power off and on again on the When restarting, activate
U003 4302 FB error Error with the pulse motor of the carriage. OFF at the end of operation. OFF the power supply. (Turn
operation panel. the unit with the normal
Failed Gain adjustment and LED adjustment of luminous OFF the sub power key.)
If recovery has failed, activation sequence.
energy.
contact your dealer.
An error has occurred with the memory data check.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Operation of the scanner was not completed within a A problem has occurred on the scanner.
specified time. Press the Reset key, or The setting value of the amount of movement or the Press the Reset key, or turn Stop all operations.
Carriage HP sensor error. turn the power off and on again on the setting value of the frequency configured with the carriage OFF the power supply. (Turn When restarting, activate
U003 4303 FB error
Error with the pulse motor of the carriage. operation panel. is out of range. OFF the sub power key.) the unit with the normal
Failed Gain adjustment and LED adjustment of luminous If recovery has failed, activation sequence.
energy. contact your dealer.
An error has occurred with the memory data check.
Operation of the scanner was not completed within a
A problem has occurred on the scanner. An interruption is not inserted in the pulse specification
specified time.
Press the Reset key, or position (document top position, document end position, Stop all operations.
Carriage HP sensor error. Press the Reset key, or turn
turn the power off and on again on the white plate shading, etc.) during movement of the carriage. When restarting, activate
U003 4304 FB error Error with the pulse motor of the carriage. OFF the power supply. (Turn
operation panel. the unit with the normal
Failed Gain adjustment and LED adjustment of luminous OFF the sub power key.)
If recovery has failed, * Action to take: Update the version of the scanner activation sequence.
energy.
contact your dealer. firmware (SH firmware, rear level FPGA firmware)
An error has occurred with the memory data check.
Operation of the scanner was not completed within a
A problem has occurred on the scanner.
specified time. Time-out while waiting for black shading.
Press the Reset key, or Stop all operations.
Carriage HP sensor error. - Black compensation does not end within a specified time Press the Reset key, or turn
turn the power off and on again on the When restarting, activate
U003 4310 FB error Error with the pulse motor of the carriage. - A shading completion interruption from the FPGA of the OFF the power supply. (Turn
operation panel. the unit with the normal
Failed Gain adjustment and LED adjustment of luminous scanner PCB does not occur OFF the sub power key.)
If recovery has failed, activation sequence.
energy.
contact your dealer.
An error has occurred with the memory data check.
Operation of the scanner was not completed within a Time-out while waiting for white shading.
specified time. A problem has occurred on the scanner. - White compensation does not end within a prescribed
Stop all operations.
Carriage HP sensor error. Press the Reset key, or amount of time Press the Reset key, or turn
When restarting, activate
U003 4311 FB error Error with the pulse motor of the carriage. turn the power off and on again on the - A shading completion interruption from the FPGA of the OFF the power supply. (Turn
the unit with the normal
Failed Gain adjustment and LED adjustment of luminous operation panel. scanner PCB does not occur OFF the sub power key.)
activation sequence.
energy. If recovery has failed,
An error has occurred with the memory data check. contact your dealer.
Time-out while waiting for generation of the shading
Europe

Operation of the scanner was not completed within a coefficient.

[16-192]
[16-192]

specified time. - Generation of the shading coefficient is not completed


A problem has occurred on the scanner. Press the Reset key, or turn
Carriage HP sensor error. within a specified time Stop all operations.
Press the Reset key, or OFF the power supply. (Turn
Error with the pulse motor of the carriage. - A shading coefficient generation completion interruption When restarting, activate
U003 4312 FB error turn the power off and on again on the OFF the sub power key.)
Failed Gain adjustment and LED adjustment of luminous does not occur the unit with the normal
operation panel.
energy. activation sequence.
If recovery has failed,
An error has occurred with the memory data check. * Action to take: Update the version of the scanner
contact your dealer.
firmware (SH firmware, front level FPGA firmware).
Replace hardware components.
Operation of the scanner was not completed within a
A problem has occurred on the scanner.
specified time. Turn the scanner lamp OFF
Press the Reset key, or After the scanner lamp has been turned ON, the scanner
Carriage HP sensor error. Press the Reset key, or turn and stop all operations.
turn the power off and on again on the lamp remains in a state of being ON even after the elapse
U003 4316 FB error Error with the pulse motor of the carriage. OFF the power supply. (Turn When restarting, activate
operation panel. of the maximum time the scanner lamp is to remain ON
Failed Gain adjustment and LED adjustment of luminous OFF the sub power key.) the unit with the normal
If recovery has failed, for a single job.
energy. activation sequence.
contact your dealer.
An error has occurred with the memory data check.
Failed Gain adjustment.
Operation of the scanner was not completed within a - Even when the Gain adjustment value (analog gain
specified time. A problem has occurred on the scanner. adjustment value or digital gain adjustment value) is set Press the Reset key, or turn
Stop all operations.
Carriage HP sensor error. Press the Reset key, or to the maximum value, the number of pixels equal to or OFF the power supply. (Turn
When restarting, activate
U003 4322 FB error Error with the pulse motor of the carriage. turn the power off and on again on the greater than the prescribed threshold does not exceed the OFF the sub power key.)
the unit with the normal
Failed Gain adjustment and LED adjustment of luminous operation panel. prescribed number of pixels.
activation sequence.
energy. If recovery has failed,
An error has occurred with the memory data check. contact your dealer. * Action to take: Replace hardware components (CCD
lamp, CCD PCB, scanner PCB, etc.)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Operation of the scanner was not completed within a


A problem has occurred on the scanner. Time-out while waiting for Gain adjustment.
specified time.
Press the Reset key, or - When scanning the pixel data of the white level from the Stop all operations.
Carriage HP sensor error. Press the Reset key, or turn
turn the power off and on again on the FPGA of the scanner PCB with Gain adjustment, there When restarting, activate
U003 4323 FB error Error with the pulse motor of the carriage. OFF the power supply. (Turn
operation panel. is no response from the FPGA of the scanner PCB even the unit with the normal
Failed Gain adjustment and LED adjustment of luminous OFF the sub power key.)
If recovery has failed, after waiting for the specified time (5000 ms). activation sequence.
energy.
contact your dealer.
An error has occurred with the memory data check.
Failed with LED adjustment of luminous energy.
Operation of the scanner was not completed within a
- Even when the adjustment value of the luminous energy
prescribed amount of time.
A problem has occurred on the scanner. for the LED is set to 100%, the number of pixels equal to Press the Reset key, or turn Stop all operations.
Carriage HP sensor error.
Press the Reset key, or or greater than the prescribed threshold does not exceed OFF the power supply. (Turn When restarting, activate
U003 4324 FB error Error with the pulse motor of the carriage.
turn the power off and on again on the the prescribed number of pixels OFF the sub power key.) the unit with the normal
Failed Gain adjustment and LED adjustment of luminous
operation panel. activation sequence.
energy.
If recovery has failed, * Action to take: Replace hardware components (CCD
An error has occurred with the memory data check.
contact your dealer. lamp, CCD PCB, scanner PCB, etc.)
A time-out has occurred with LED adjustment of luminous
Operation of the scanner was not completed within a
energy.
specified time.
A problem has occurred on the scanner. - The process of counting the number of pixels equal Stop all operations.
Carriage HP sensor error. Press the Reset key, or turn
Press the Reset key, or to or greater than the density threshold value with LED When restarting, activate
U003 4325 FB error Error with the pulse motor of the carriage. OFF the power supply. (Turn
turn the power off and on again on the adjustment of luminous energy does not end. the unit with the normal
Failed Gain adjustment and LED adjustment of luminous OFF the sub power key.)
operation panel. activation sequence.
energy.
If recovery has failed, * Action to take: Replace hardware components (CCD
An error has occurred with the memory data check.
contact your dealer. lamp, CCD PCB, scanner PCB, etc.)
Press the Reset key, or turn
OFF the power supply. (Turn
OFF the sub power key.)
The scanner lock/unlock selection is operation-prohibited. Stop all operations.
Regardless of the lock setting of the scanner being
(Instructions for operation come from the controller while Transition to the standby
Scanner lock "operation prohibited", an attempt was made to operate Scanner configuration is not complete.
U006 4330 in a state where operation is prohibited with settings.) mode after the error is reset.
setting err the scanner. Contact your dealer.
* For a permanent
(Lock not released)
solution, set TM0-21-6-
Europe

[16-193]
[16-193]

002 "SCANNER LOCK/


UNLOCK SELECTION" to [0
= operation allowed].
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4340 operation panel. Failed with the process of initializing the CCD PCB. OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed,
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Scanner EEPROM data error.


Error with access to the EEPROM / flash memory of the
scanner.
Error with the model code within the EEPROM of the
scanner.
Time-out while waiting for an SSI communication interrupt
Error with the format version of the EEPROM of the
command.
scanner.
(While waiting for data reception or data transmission
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner. by the SSI, an SSI communication interruption does not
scanner.
Press the Reset key, or occur even after the elapse of 20 ms.) Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
turn the power off and on again on the OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4341 operation panel. * Timing of SSI communication OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed, Transmission of data to the A/D converter (master
firmware of the scanner. activation sequence.
contact your dealer. making)
Operation of the image processing DSP of the scanner
Transmission of data to the CCD PCB (master making)
has not been completed.
Reception of data from the CCD PCB (loading)
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
A problem has occurred on the scanner. Upon conducting CCD communication, the communication
Press the Reset key, or lock is not releases even after the elapse of 100 ms. Stop all operations.
Scanner Scanner software error. turn the power off and on again on the * Timing of CCD communication Press the Reset key, or turn When restarting, activate
U099 4342
software error Communication error with scanner CCD PCB. operation panel. When adjusting the offset/gain value OFF the power supply. (Turn the unit with the normal
If recovery has failed, When acquiring the FB scan size OFF the sub power key.) activation sequence.
contact your dealer. When recording the white level compensation value, etc.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Europe

[16-194]
[16-194]

Error with the model code within the EEPROM of the


scanner.
Error with the format version of the EEPROM of the
scanner.
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner.
scanner.
Press the Reset key, or The scanner fan does not rotate. Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
turn the power off and on again on the (Rotation of the fan is not detected even after the elapse OFF the power supply. (Turn
Scanner IC of the scanner. When restarting, activate
U098 4350 operation panel. of 50 ms from when operation of the fan is instructed.) OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed,
firmware of the scanner. activation sequence.
contact your dealer.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.
Press the Reset key, or turn
OFF the power supply. (Turn
OFF the sub power key.)

* For a permanent solution,


execute TM0-21-3-026 Stop all operations.
The scanner is not configured properly. When starting a scan job, the scanner profiling data is not "SCANNER PROFILE Transition to the standby
Scanner profile Error with the scanner profiling data. saved on the flash memory of the scanner PCB. MODE" and save the mode after the error is reset.
U008 4360
data err Contact your dealer. scanner profiling data onto
the flash memory.

If the same error repeatedly


occurs, execute TM0-21-3-
026 "SCANNER PROFILE
MODE" again after letting
the unit cool.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Press the Reset key, or turn


OFF the power supply. (Turn
OFF the sub power key.)

Upon executing TM0-21-3-026 "SCANNER PROFILE


MODE", correct scanner profiling data was not generated. * For a permanent solution,
Stop all operations.
The scanner is not configured properly. (In cases when the difference between the maximum execute TM0-21-3-026
Transition to the standby
Scanner profile Error with the scanner profiling data. value and the minimum value is 30% or more, or when a "SCANNER PROFILE
U008 4361 mode after the error is reset.
data err Contact your dealer. decrease of the luminous energy could not be seen after MODE" and save the
the elapse of a prescribed amount of time.) scanner profiling data onto
the flash memory.

If the same error repeatedly


occurs, execute TM0-21-3-
026 "SCANNER PROFILE
MODE" again after letting
the unit cool.

Stop all operations.


Transition to the standby
mode after the error is reset.
The AF paper feed cover is open. Close the paper feed cover
The paper feed cover of the AF is open. Close the AF cover of the scanner. * Issued on the AF side of the AF. Despite being a Z error,
Z001 4400 AF set error
it will be possible to only
manually restart the job
after the error has been
released (the job will not be
automatically restarted).

Stop all operations.


Transition to the standby
mode after the error is reset.
Europe

[16-195]
[16-195]

AF registration sensor original remaining jam (extra-long Remove all of the paper
A document has become jammed in the
paper error). along the original transport The method for re-staring
scanner.
The AF registration sensor cannot be removed from the path of the AF and close the the job after the error has
X025 4411 Paper jam in AF A document is jammed in the AF. Open the AF cover and remove the been reset is as follows.
start of paper feed. AF cover.
document that has become jammed.
* Issued on the AF side - Print process: Automatic
restart

- Scanning process: Manual


restart (the process will not
restart automatically)
Stop all operations.
Transition to the standby
mode after the error is reset.

AF read sensor (F) original remaining jam (extra-long Remove all of the paper
A document has become jammed in the
paper error). along the original transport The method for re-staring
scanner.
After the AF original registration sensor has been turned path of the AF and close the the job after the error has
X025 4412 Paper jam in AF A document is jammed in the AF. Open the AF cover and remove the been reset is as follows.
OFF, the AF read sensor (F) cannot be removed. AF cover.
document that has become jammed.
* Issued on the AF side - Print process: Automatic
restart

- Scanning process: Manual


restart (the process will not
restart automatically)

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

Stop all operations.


Transition to the standby
mode after the error is reset.

AF read sensor (B) original remaining jam (extra-long Remove all of the paper
A document has become jammed in the
paper error). along the original transport The method for re-staring
scanner.
Paper jam in After the AF read sensor (F) has been turned OFF, the AF path of the AF and close the the job after the error has
X025 4413 A document is jammed in the AF. Open the AF cover and remove the been reset is as follows.
AF read sensor (B) cannot be removed. AF cover.
document that has become jammed.
* Issued on the AF side - Print process: Automatic
restart

- Scanning process: Manual


restart (the process will not
restart automatically)
Stop all operations.
Transition to the standby
mode after the error is reset.

Remove all of the paper


A document has become jammed in the AF registration sensor non-arrival jam.
along the original transport The method for re-staring
scanner. After the feed operation was started, the AF registration
Paper jam in path of the AF and close the the job after the error has
X025 4414 A document is jammed in the AF. Open the AF cover and remove the sensor was not reached. been reset is as follows.
AF AF cover.
document that has become jammed. * Issued on the AF side
- Print process: Automatic
restart

- Scanning process: Manual


restart (the process will not
restart automatically)
Stop all operations.
Transition to the standby
mode after the error is reset.
Europe

[16-196]
[16-196]

Remove all of the paper


A document has become jammed in the AF read sensor (F) non-arrival jam. The method for re-staring
along the original transport
scanner. After the scan was started, the AF read sensor (F) was not the job after the error has
Paper jam in path of the AF and close the
X025 4415 A document is jammed in the AF. Open the AF cover and remove the reached. been reset is as follows.
AF AF cover.
document that has become jammed. * Issued on the AF side
- Print process: Automatic
restart

- Scanning process: Manual


restart (the process will not
restart automatically)
Stop all operations.
Transition to the standby
mode after the error is reset.

Remove all of the paper


A document has become jammed in the AF read sensor (B) non-arrival jam. The method for re-staring
along the original transport
scanner. After the scan was started, the AF read sensor (B) was the job after the error has
Paper jam in path of the AF and close the
X025 4416 A document is jammed in the AF. Open the AF cover and remove the not reached. been reset is as follows.
AF AF cover.
document that has become jammed. * Issued on the AF side
- Print process: Automatic
restart

- Scanning process: Manual


restart (the process will not
restart automatically)
The AF is not connected.
Error with the firmware of the AF.
AF not connected. Stop all operations.
The AF has issued a "AF original IN sensor problem" or A problem has occurred on the scanner. Press the Reset key, or turn
(Attempt initial communication in a state where the AF is Transition to the standby
"AF FL multi-tray pickup sensor problem". Press the Reset key, or OFF the power supply. (Turn
U004 4420 AF error not connected. Send "AF version 0" to the controller with mode after the error is reset.
AF fan motor error. turn the power off and on again on the OFF the sub power key.)
initial communication.)
Error with the model of the AF. operation panel.
Recovery from the power saving mode was not completed If recovery has failed,
within a prescribed amount of time. contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The AF is not connected.


A problem has occurred on the scanner.
Error with the firmware of the AF. No AF program.
Press the Reset key, or Stop all operations.
The AF has issued a "AF original IN sensor problem" or ("ROM unwritten" is sent from the AF as problem Press the Reset key, or turn
turn the power off and on again on the Transition to the standby
"AF FL multi-tray pickup sensor problem". information when the system is activated or while OFF the power supply. (Turn
U004 4430 AF error operation panel. mode after the error is reset.
AF fan motor error. downloading the AF firmware.) OFF the sub power key.)
If recovery has failed,
Error with the model of the AF. * Issued on the AF side.
contact your dealer.
Recovery from the power saving mode was not completed
within a prescribed amount of time.
The AF is not connected.
A problem has occurred on the scanner.
Error with the firmware of the AF. An "AF front original IN sensor problem" has been
Press the Reset key, or Stop all operations.
The AF has issued a "AF original IN sensor problem" or detected. Press the Reset key, or turn
turn the power off and on again on the Transition to the standby
"AF FL multi-tray pickup sensor problem". ("AF front original IN sensor problem" is sent from the AF OFF the power supply. (Turn
U004 4440 AF error operation panel. mode after the error is reset.
AF fan motor error. as problem information.) OFF the sub power key.)
If recovery has failed,
Error with the model of the AF. * Issued on the AF side.
contact your dealer.
Recovery from the power saving mode was not completed
within a prescribed amount of time.
The AF is not connected.
Error with the firmware of the AF.
A problem has occurred on the scanner.
The AF has issued a "AF original IN sensor problem" or Press the Reset key, or turn Stop all operations.
Press the Reset key, or The AF fan motor does not operate.
"AF FL multi-tray pickup sensor problem". OFF the power supply. (Turn Transition to the standby
turn the power off and on again on the (The AF fan motor does not operate and "Fan motor
U004 4441 AF error AF fan motor error. OFF the sub power key.) mode after the error is reset.
operation panel. problem" is sent from the AF as problem information.)
Error with the model of the AF.
If recovery has failed, * Issued on the AF side.
Recovery from the power saving mode was not completed
contact your dealer.
within a prescribed amount of time.

An "AF FL multi-tray pickup sensor problem" has been


The AF is not connected. detected.
A problem has occurred on the scanner.
Error with the firmware of the AF. ("AF FL multi-tray pickup sensor problem" is sent from the Press the Reset key, or turn Stop all operations.
Press the Reset key, or
The AF has issued a "AF original IN sensor problem" or AF as problem information.) OFF the power supply. (Turn Transition to the standby
turn the power off and on again on the
U004 4442 AF error "AF FL multi-tray pickup sensor problem". * Issued on the AF side OFF the sub power key.) mode after the error is reset.
operation panel.
AF fan motor error.
Europe

[16-197]
[16-197]

If recovery has failed,


Error with the model of the AF. * Action to take: Exchange the AF FL multi-tray pickup
contact your dealer.
Recovery from the power saving mode was not completed sensor.
within a prescribed amount of time.
The AF is not connected.
An "AF original registration sensor problem" has been
Error with the firmware of the AF. A problem has occurred on the scanner.
detected. Stop all operations.
The AF has issued a "AF original IN sensor problem" or Press the Reset key, or Press the Reset key, or turn
("AF original registration sensor problem" is sent from the Transition to the standby
"AF FL multi-tray pickup sensor problem". turn the power off and on again on the OFF the power supply. (Turn
U004 4443 AF error AF as problem information.) mode after the error is reset.
AF fan motor error. operation panel. OFF the sub power key.)
* Issued on the AF side
Error with the model of the AF. If recovery has failed,
Recovery from the power saving mode was not completed contact your dealer.
within a prescribed amount of time.
The AF is not connected.
Error with the firmware of the AF. A problem has occurred on the scanner.
An "AF rear original IN sensor problem" has been
The AF has issued a "AF original IN sensor problem" or Press the Reset key, or Stop all operations.
detected.
"AF FL multi-tray pickup sensor problem". turn the power off and on again on the Transition to the standby
U004 4444 AF error ("AF rear original IN sensor problem" is sent from the AF Press the Reset key, or turn
AF fan motor error. operation panel. mode after the error is reset.
as problem information.) OFF the power supply. (Turn
Error with the model of the AF. If recovery has failed,
* Issued on the AF side. OFF the sub power key.)
Recovery from the power saving mode was not completed contact your dealer.
within a prescribed amount of time.
The AF is not connected. A problem has occurred on the scanner.
Error with the firmware of the AF. Press the Reset key, or
An "AF ascending/descending tray home sensor problem"
The AF has issued a "AF original IN sensor problem" or turn the power off and on again on the Stop all operations.
has been detected. Press the Reset key, or turn
"AF FL multi-tray pickup sensor problem". operation panel. Transition to the standby
U004 4445 AF error ("AF ascending/descending tray home sensor problem" is OFF the power supply. (Turn
AF fan motor error. If recovery has failed, mode after the error is reset.
sent from the AF as problem information.) OFF the sub power key.)
Error with the model of the AF. contact your dealer.
* Issued on the AF side.
Recovery from the power saving mode was not completed
within a prescribed amount of time.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

The AF is not connected.


Error with the firmware of the AF. A problem has occurred on the scanner. An "AF white plate home sensor problem" has been
The AF has issued a "AF original IN sensor problem" or Press the Reset key, or detected. Stop all operations.
Press the Reset key, or turn
"AF FL multi-tray pickup sensor problem". turn the power off and on again on the ("AF white plate home sensor problem" is sent from the Transition to the standby
U004 4446 AF error OFF the power supply. (Turn
AF fan motor error. operation panel. AF as problem information.) mode after the error is reset.
OFF the sub power key.)
Error with the model of the AF. If recovery has failed, * Issued on the AF side.
Recovery from the power saving mode was not completed contact your dealer.
within a prescribed amount of time.
The AF is not connected. The model of the connected AF is different.
Error with the firmware of the AF. A problem has occurred on the scanner. (Different machine information is sent from the AF when
Stop all operations.
The AF has issued a "AF original IN sensor problem" or Press the Reset key, or the system is activated or while downloading the AF Press the Reset key, or turn
Transition to the standby
"AF FL multi-tray pickup sensor problem". turn the power off and on again on the firmware.) OFF the power supply. (Turn
U004 4449 AF error mode after the error is reset.
AF fan motor error. operation panel. OFF the sub power key.)
Error with the model of the AF. If recovery has failed, * Action to take: Exchange with a compatible (correct
Recovery from the power saving mode was not completed contact your dealer. model) AF.
within a prescribed amount of time.
In the communication between the scanner and the AF,
A problem has occurred on the scanner. Stop all operations.
an operation request command was sent from the scanner
AF Press the Reset key, or When restarting, activate
Error with the communication between the scanner and while the AF was in a state where the 24 V was OFF. Press the Reset key, or turn
turn the power off and on again on the the unit with the normal
U005 4450 communication the AF. (When the operation request command was sent from the OFF the power supply. (Turn
operation panel. activation sequence.
error scanner while the AF was in a state where the 24 V was OFF the sub power key.)
If recovery has failed,
OFF, "24 V undetected problem" is sent from the AF as
contact your dealer.
problem information.)
In the communication between the scanner and the AF,
communication is not possible even after 3 tries by the
scanner, AF initialization is executed, and initialization is
Stop all operations.
successful.
Transition to the standby
Conditions for retrying 3 times
mode after the error is reset.
AF - Time-out (no response)
Error with the communication between the scanner and Touch the [Confirm] button.
An error has occurred on the scanner. - All bytes of the reception command do not match
W001 4460 communication the AF. Re-staring JOB is not
- Undefined command received
Europe

[16-198]
[16-198]

warning allowed after dissolving the


- NACK received (AF has received an undefined
error.
command)
* "Initialization successful" indicates that "the error was
reset". However, as operation will stop after 3 retries and
communication becoming no longer available, an error is
to be issued.
A problem has occurred on the scanner. In the communication between the scanner and the AF, Stop all operations.
AF Press the Reset key, or communication is not possible even after 3 tries by the When restarting, activate
Error with the communication between the scanner and
turn the power off and on again on the scanner, AF initialization is executed, and initialization Press the Reset key, or turn the unit with the normal
U005 4461 communication the AF.
operation panel. fails. OFF the power supply. (Turn activation sequence.
error If recovery has failed, OFF the sub power key.)
contact your dealer.
A problem has occurred on the scanner. Stop all operations.
AF Press the Reset key, or In the communication between the scanner and the AF, in When restarting, activate
Error with the communication between the scanner and
turn the power off and on again on the relation to the command transmission by the scanner (FB), Press the Reset key, or turn the unit with the normal
U005 4462 communication the AF.
operation panel. the response form the AF was abnormal. OFF the power supply. (Turn activation sequence.
error If recovery has failed, OFF the sub power key.)
contact your dealer.
A problem has occurred on the scanner.
AF Press the Reset key, or In the communication between the scanner and the AF, Stop all operations.
Error with the communication between the scanner and
turn the power off and on again on the a communication sequence error (control signal error) Press the Reset key, or turn When restarting, activate
U005 4463 communication the AF.
operation panel. occurs. OFF the power supply. (Turn the unit with the normal
error If recovery has failed, OFF the sub power key.) activation sequence.
contact your dealer.

ComColor FW Series Revision 1.0


16. Panel Messages
Error type
Type Point VC Description Message Detection Conditions Clearing Conditions Remarks
name
CONFIDENTIAL

A problem has occurred on the scanner. In the communication between the scanner and the AF, a Stop all operations.
AF Press the Reset key, or response command is not sent from the AF and a time-out When restarting, activate
Error with the communication between the scanner and
turn the power off and on again on the occurs. Press the Reset key, or turn the unit with the normal
U005 4464 communication the AF.
operation panel. OFF the power supply. (Turn activation sequence.
error If recovery has failed, * Action to take: Update the version of the scanner OFF the sub power key.)
contact your dealer. firmware, update the version of the AF firmware, etc.
Operation of the scanner was not completed within a
A problem has occurred on the scanner. Stop all operations.
prescribed amount of time.
Press the Reset key, or When restarting, activate
Carriage HP sensor error. After the execution of writing in relation to the front level Press the Reset key, or turn
turn the power off and on again on the the unit with the normal
U003 4500 FB error Error with the pulse motor of the carriage. DDR memory of the scanner PCB, the loaded value differs OFF the power supply. (Turn
operation panel. activation sequence.
Failed Gain adjustment and LED adjustment of luminous from the written value. OFF the sub power key.)
If recovery has failed,
energy.
contact your dealer.
An error has occurred with the memory data check.
Operation of the scanner was not completed within a
A problem has occurred on the scanner. Stop all operations.
prescribed amount of time. Upon executing an RGB data check, after the execution
Press the Reset key, or When restarting, activate
Carriage HP sensor error. of writing in relation to the rear level DDR memory of the Press the Reset key, or turn
turn the power off and on again on the the unit with the normal
U003 4501 FB error Error with the pulse motor of the carriage. scanner PCB, the loaded value differs from the written OFF the power supply. (Turn
operation panel. activation sequence.
Failed Gain adjustment and LED adjustment of luminous value. OFF the sub power key.)
If recovery has failed,
energy.
contact your dealer.
An error has occurred with the memory data check.
Operation of the scanner was not completed within a
A problem has occurred on the scanner.
prescribed amount of time. Upon executing a gray data check, after the execution Stop all operations.
Press the Reset key, or
Carriage HP sensor error. of writing in relation to the rear level DDR memory of the Press the Reset key, or turn When restarting, activate
turn the power off and on again on the
U003 4502 FB error Error with the pulse motor of the carriage. scanner PCB, the loaded value differs from the written OFF the power supply. (Turn the unit with the normal
operation panel.
Failed Gain adjustment and LED adjustment of luminous value. OFF the sub power key.) activation sequence.
If recovery has failed,
energy.
contact your dealer.
An error has occurred with the memory data check.
Scanner EEPROM data error.
Error with access to the EEPROM / flash memory of the
scanner.
Europe

Error with the model code within the EEPROM of the

[16-199]
[16-199]

scanner.
Error with the format version of the EEPROM of the
scanner.
When starting a scan, upon confirming if whether the rear
Error with configuration of the FPGA firmware of the
A problem has occurred on the scanner. level DDR of the scanner PCB can be accessed, it cannot
scanner.
Press the Reset key, or be accessed (the CPU access activation flg is unaltered). Press the Reset key, or turn
Error with output of image data by the image processing Stop all operations.
Scanner turn the power off and on again on the OFF the power supply. (Turn
IC of the scanner. When restarting, activate
U098 4510 operation panel. * Action to take: Update the version of the scanner OFF the sub power key.)
hardware error Error with download of the image processing DSP the unit with the normal
If recovery has failed, firmware (SH firmware, rear level FPGA firmware).
firmware of the scanner. activation sequence.
contact your dealer. Replace hardware components.
Operation of the image processing DSP of the scanner
has not been completed.
Error with communication between the CPU and image
processing DSP of the scanner.
Scanner CCD PCB error.
Error with A/D converter of the scanner and SSI
communication to the CCD PCB.
Scanner fan error.
Error with access to the rear level DDR of the scanner.

ComColor FW Series Revision 1.0


16. Panel Messages
10. Error Point 5500 Through 5999 (Options Other Than Paper Feed and Paper Ejection)
CONFIDENTIAL

Type Point VC Error type name Description Message Detection Conditions Clearing Conditions Remarks

This error occurs in any of


the following cases.

- When an error has


occurred during the process
of enabling the internal RIP
option.

- In cases when a used


System error occurs. activation card is inserted
Reboot by pressing the Turn OFF the printer (Sub while the internal RIP option
Internal RIP
The process of enabling the internal RIP option has failed. power key on the operation panel. power key OFF) is disabled.
S700 5000 option enabling An error has occurred during the activate internal RIP.
If recovery has failed,
error
contact your dealer. - In cases when an
activation card is inserted
while the internal RIP option
is enabled.

To resolve the cause of


this error, insert either an
activation card that has not
been used or a model card.

3 Type code U: Unit error


This error occurs in any of
the following cases.
Europe

[16-200]
[16-200]

- When an error has


occurred during the process
of enabling the internal RIP
option.

- In cases when a used


Activate internal RIP was executed with inappropriate
activation card is inserted
System error occurs. conditions.
while the internal RIP option
Reboot by pressing the Turn OFF the printer (Sub
Internal RIP is disabled.
The process of enabling the internal RIP option has failed. power key on the operation panel. Variation code: power key OFF)
S700 5001 1 to 2 option enabling
If recovery has failed, · 1: The internal RIP option is disabled and a used
error - In cases when an
contact your dealer. activation card is inserted.
activation card is inserted
· 2: The internal RIP option is enabled and an activation
while the internal RIP option
card is inserted.
is enabled.

To resolve the cause of


this error, insert either an
activation card that has not
been used or a model card.

3 Type code U: Unit error

ComColor FW Series Revision 1.0


16. Panel Messages
Type Point VC Error type name Description Message Detection Conditions Clearing Conditions Remarks
CONFIDENTIAL

End the process in which


this error has occurred in an
error.
Stop the process in which
this error has occurred in an
error.
Once the vendor has been
connected, the power of the
Turn OFF the printer (Sub
vendor has been switched
Unable to communicate with the vendor. power key OFF).
ON, or the power of the
Check the power supply or connection
PMS has been switched
with the vendor, and turn the power of this The vendor is not connected or the power of the vendor is Upon checking if the power
OFF then ON again, start
Vendor Error with connection of vendor. unit off and on again. OFF. (This error is displayed in cases when the vendor is of the vendor is OFF or that
S060 5500 with initial communication of
connection error in a state of being connected according to settings of the connecting cables are not
the vendor.
If recovery has failed, test mode.) detached, reboot the power
Once the vendor has been
contact your dealer. supply unit.
connected or the power
of the vendor has been
switched ON, restart the
process from before this
error occurred. Once the
power of the PMS has
been switched OFF then
ON again, start with initial
communication of the
vendor.

The amount of money you inserted is Do one of the following.


The amount/charge placed in the vendor is none or too insufficient.
Job in No It will be possible to restart
small. Insert the necessary amount (card), and (1) Touch the [Continue]
enough coin The amount/charge placed in the vendor is none or too the job after the error has
The message and the conditions for releasing the error touch the [Continue] button. button.
W080 5501 in Vendor [In small. been released. However, it
will differ depending on whether or not there is a job in the
Processing is only possible to manually
[In Processing Operation] tab. To end print, touch the [Cancel] button. (2) Touch the [Stop] button.
Operation] tab restart the job (the job
Europe

[16-201]
[16-201]

will not be automatically


Job Name: "corresponding job name" (3) Job is deleted.
restarted).
An error has occurred with communication with the
vendor.
Stop print if in the process
Database access error in HDD
Variation code: of print.
TAG communication error
System error occurs. - 1: A sequence error has occurred. (The reception No processing in particular if
The engine PCB version and firmware do not match.
Reboot by pressing the command is incorrect in relation to the transmission Turn OFF the printer (Sub in the standby mode.
Voltage error of each head
power key on the operation panel. command.) power key OFF).
S098 5502 1 to 5 Hardware error Driving wave data of each head nozzle error
If recovery has failed, - 2: A time-out error has occurred. (There is no response
Multi finisher communication error
contact your dealer. after 500 ms for attempt 3 when retrying.)
Offset staple paper ejection communication error
- 3: A retry error has occurred. (A retry command has
Vendor communication error
been received for attempt 3 when retrying.)
Etc.
- 4: A checksum error has occurred.
- 5: A hardware error has occurred. (Occurs when a parity
error, etc. has occurred)
Engine-PMS communication error
Maintenance unit controlling software error
Ink circulation unit controlling software error The system is in an
Paper feed system software error abnormal due to the queue
An error has occurred during communication with the
Error controlling software error exceeding 65.
System error occurs. vendor.
Print controlling software error If in the process of print,
Reboot by pressing the Due to the print job at the beginning being in a state Turn OFF the printer (Sub
Print reserving software error stop print.
power key on the operation panel. of waiting for processing while print, the processing power key OFF).
S099 5503 Software error Image processing software error
If recovery has failed, of following jobs is stuck and caused the number of
TAG controlling software error
contact your dealer. processes to exceed the prescribed value.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.

ComColor FW Series Revision 1.0


16. Panel Messages
Type Point VC Error type name Description Message Detection Conditions Clearing Conditions Remarks
CONFIDENTIAL

Engine-PMS communication error


Maintenance unit controlling software error
Ink circulation unit controlling software error
Paper feed system software error
Error controlling software error
System error occurs.
Print controlling software error
Reboot by pressing the A hardware error has occurred during communication with Turn OFF the printer (Sub
Print reserving software error
power key on the operation panel. the vendor. power key OFF).
S099 5504 Software error Image processing software error
If recovery has failed,
TAG controlling software error
contact your dealer.
Power supply controlling software error
Count controlling software error
Resident process of PMS is down.
Multi finisher communication error
Offset staple paper ejection communication error
Etc.
As the value configured with
TM0-26-6-001 "VENDOR
CONNECTION" is reflected
the next time the power of
the main unit is turned ON,
The value of TM0-26-6-001 "VENDOR CONNECTION"
in cases when the settings
It is necessary to reboot as the value of TM0-26-6-001 Reboot by pressing the has been configured from "0: Not connected" to "1: Touch the [Close] button
Reboot the have been changed, display
W081 5505 "VENDOR CONNECTION" has been changed. power key on the operation panel. Connected". Otherwise, the value has been configured
machine power a message to urge the user
from "1: Connected" to "0: Not connected". (Display only
to reboot the main unit.
when the setting has been changed.)
As this error occurs in a
state where there are no
jobs, there is no relation to
the restarting of jobs.
After releasing the lock (*2)
of the printer by operating
the external print restriction
equipment,
Europe

[16-202]
[16-202]

It will be possible to restart


the job after the error has
Job in Print The printer is locked by external print restriction do one of the following.
OPERATION INTERRUPTED been released. However, it
Control equipment.
Login to device then press CONTINUE The printer is locked by external print restriction is only possible to manually
The message and the conditions for releasing the error (1) Touch the [Continue]
W082 5506 Device Err [In to resume. equipment. restart the job (the job
will differ depending on whether or not there is a job in the button.
Processing Job Name: "corresponding job name" will not be automatically
[In Processing Operation] tab.
Operation] tab restarted).
(2) Touch the [Stop] button.

*2 Insert an amount (or


charge in the case of a card)
that is at least the price of the
first output surface of the job.
Error with the download data for a peripheral device.
(When starting the download, a data error has been
detected during the integrity check of the download data.)
Firmware download error When rebooting, activate
Download processing for the engine incomplete
the unit in a state that
Engine package version error Variation code: Hold Start key down.
Downloading err To continue downloading, will require a recovery
S094 5507 1 to 6 TAG microcomputer firmware download error 1: OST
(engine) press the start key. download.
Download error of RX firmware for paper transport. 2: -
After downloading the firmware,
SH2A firmware download error 3: -
confirm its version.
FPGA firmware configuration error 4: -
5: -
6: Option PCB
No response from the peripheral device loader program.
(Immediately after the power was turned ON or while
downloading, there was no response from the peripheral
Download processing for the engine incomplete Firmware download error device loader program.) When rebooting, activate
Engine package version error the unit in a state that
Hold Start key down.
Downloading err TAG microcomputer firmware download error To continue downloading, Variation code: will require a recovery
S094 5508 1 to 6
(engine) Download error of RX firmware for paper transport. press the start key. 1: OST download.
SH2A firmware download error After downloading the firmware, 2: -
FPGA firmware configuration error confirm its version. 3: -
4: -
5: -
6: Option PCB

ComColor FW Series Revision 1.0


16. Panel Messages
Type Point VC Error type name Description Message Detection Conditions Clearing Conditions Remarks
CONFIDENTIAL

Peripheral device main program activation error.


(Immediately after the power is turned ON, when activating
the peripheral device main program, the main program
Download processing for the engine incomplete Firmware download error has not yet been installed.) When rebooting, activate
Engine package version error the unit in a state that
Downloading err TAG microcomputer firmware download error Hold Start key down.
To continue downloading, Variation code: will require a recovery
S094 5509 1 to 6
(engine) Download error of RX firmware for paper transport. press the start key. 1: OST download.
SH2A firmware download error After downloading the firmware, 2: -
FPGA firmware configuration error confirm its version. 3: -
4: -
5: -
6: Option PCB
Error with communication with the peripheral device loader
program.
(Immediately after the power was turned ON or while
downloading, a command error or a response time-out
Download processing for the engine incomplete was detected with the communication with the peripheral When rebooting, activate
Firmware download error
Engine package version error device loader program.) the unit in a state that
Downloading err TAG microcomputer firmware download error Hold Start key down.
will require a recovery
S094 5510 1 to 6 To continue downloading,
(engine) Download error of RX firmware for paper transport. Variation code: download.
press the start key.
SH2A firmware download error 1: OST
After downloading the firmware,
FPGA firmware configuration error 2: -
confirm its version.
3: -
4: -
5: -
6: Option PCB
Access error in relation to the FLASH memory of the
peripheral device.
(While downloading, a deletion or write error was detected
Download processing for the engine incomplete with the FLASH memory of the peripheral device.) When rebooting, activate
Firmware download error
Engine package version error the unit in a state that
Hold Start key down.
Downloading err TAG microcomputer firmware download error Variation code: will require a recovery
S094 5511 1 to 6 To continue downloading,
(engine) Download error of RX firmware for paper transport. 1: OST download.
press the start key.
SH2A firmware download error 2: -
After downloading the firmware,
Europe

[16-203]
[16-203]

FPGA firmware configuration error 3: -


confirm its version.
4: -
5: -
6: Option PCB
Checksum error of the FLASH memory of the peripheral
device.
(While downloading, an error was detected in the
checksum calculation of the FLASH memory of the
Download processing for the engine incomplete When rebooting, activate
Firmware download error peripheral device.)
Engine package version error the unit in a state that
Downloading err TAG microcomputer firmware download error Hold Start key down.
will require a recovery
S094 5512 1 to 6 To continue downloading, Variation code:
(engine) Download error of RX firmware for paper transport. download.
press the start key. 1: OST
SH2A firmware download error
After downloading the firmware, 2: -
FPGA firmware configuration error
confirm its version. 3: -
4: -
5: -
6: Option PCB
Database access error in HDD
TAG communication error
The engine PCB version and firmware do not match. System error occurs. During communication of the multifunction finisher when
Turn OFF the printer (Sub
Voltage error of each head Reboot by pressing the the power was turned ON, an inconsistency was detected
power key OFF).
S098 5513 Hardware error Driving wave data of each head nozzle error power key on the operation panel. with the model of the multifunction finisher.
Multi finisher communication error If recovery has failed,
Offset staple paper ejection communication error contact your dealer.
Vendor communication error
Etc.
Database access error in HDD Occurs when the process of activating an optional device
TAG communication error is performed when the power supply unit is activated and
The engine PCB version and firmware do not match. System error occurs. it is detected that the optional device is connected to the
Turn OFF the printer (Sub
Voltage error of each head Reboot by pressing the wrong connector.
power key OFF).
S098 5514 1 to 6 Hardware error Driving wave data of each head nozzle error power key on the operation panel.
Multi finisher communication error If recovery has failed, Variation code:
Offset staple paper ejection communication error contact your dealer. 1: OST
Vendor communication error 2 through 5: -
Etc. 6: Option PCB

ComColor FW Series Revision 1.0


16. Panel Messages
Type Point VC Error type name Description Message Detection Conditions Clearing Conditions Remarks
CONFIDENTIAL

The power supply unit of the OST turned OFF while the * Switching the power
Database access error in HDD
power supply unit of the main unit was ON. supply unit of an option
TAG communication error
OFF will have an effect
The engine PCB version and firmware do not match. System error occurs.
The error detection is divided into two methods depending on communication in
Voltage error of each head Reboot by pressing the Turn OFF the printer (Sub
on the status when the sub switch is turned OFF. other areas. Accordingly,
S098 5518 Hardware error Driving wave data of each head nozzle error power key on the operation panel. power key OFF).
1. The sub switch was turned OFF during communication a service error may be
Multi finisher communication error If recovery has failed,
Immediately issue an error. displayed when the sub
Offset staple paper ejection communication error contact your dealer.
2. The sub switch was turned OFF during standby switch is turned OFF while
Vendor communication error
As communication will not occur at this time, issue an the power supply unit of the
Etc.
error with the power supply unit monitoring routine. main unit is ON.
No response from the peripheral device.
Activate the main unit while the peripheral device is in a
Database access error in HDD
state of being OFF.
TAG communication error
System error occurs. * The activation process may cause an error due to such
The engine PCB version and firmware do not match.
Reboot by pressing the as the sub power supply unit being OFF, the AC being
Voltage error of each head
power key on the operation panel. detached, or a communication error. Turn OFF the printer (Sub
Driving wave data of each head nozzle error
If recovery has failed, power key OFF).
S098 5520 1 to 6 Hardware error Multi finisher communication error
contact your dealer. Variation code:
Offset staple paper ejection communication error
1: OST
Vendor communication error
2: -
Etc.
3: -
4: -
5: -
6: Option PCB

Peripheral device power supply unit OFF


When rebooting after failing to download a peripheral
Database access error in HDD device.
TAG communication error System error occurs. * The activation process may cause an error due to such
The engine PCB version and firmware do not match. Reboot by pressing the as the sub power supply unit being OFF, the AC being
Voltage error of each head power key on the operation panel. detached, or a communication error. Turn OFF the printer (Sub
Driving wave data of each head nozzle error If recovery has failed, power key OFF).
Europe

[16-204]
[16-204]

S098 5521 1 to 6 Hardware error


Multi finisher communication error contact your dealer. Variation code:
Offset staple paper ejection communication error 1: OST
Vendor communication error 2: -
Etc. 3: -
4: -
5: -
6: Option PCB

Peripheral device main program activation error.


When a peripheral device is in an abnormal state.
Database access error in HDD * The activation process may cause an error due to such
TAG communication error as the sub power supply unit being OFF, the AC being
System error occurs.
The engine PCB version and firmware do not match. detached, or a communication error.
Reboot by pressing the Turn OFF the printer (Sub
Voltage error of each head
power key on the operation panel. power key OFF).
S098 5522 1 to 6 Hardware error Driving wave data of each head nozzle error Variation code:
If recovery has failed,
Multi finisher communication error 1: OST
contact your dealer.
Offset staple paper ejection communication error 2: -
Vendor communication error 3: -
Etc. 4: -
5: -
6: Option PCB

Unable to add a charge due to a shortage in the amount The number of sheets for the restriction of
Unable to add a charge from the external system when Re-staring JOB is not
Ext system on the side of the external system when copying. the external system has been reached. Touch the [Close] button
W143 5600 executing copying. allowed after dissolving the
count limit 1 Contact your administrator.
error.
(The job was deleted.)

Unable to add a charge from the external system when


The number of sheets for the restriction of Re-staring JOB is not
Ext system Unable to add a charge due to a shortage in the amount selecting a job of the external system and instructing
W144 5601 the external system has been reached. allowed after dissolving the
count limit 2 on the side of the external system during output of a job. output. Touch the [Close] button
Contact your administrator. error.

ComColor FW Series Revision 1.0


16. Panel Messages
Europe
CONFIDENTIAL [17-1] 17. Test Modes

Chapter 17. Test Modes

Contents This test mode is compatible with firmware


package version
x. xx
1.1 Definition of Words and Terms...................................................17-2
Software System Specifications
Ver.1.0.010
2 Number system................................................................................17-3
2.1 Categories..................................................................................17-3
2.2 Processing types........................................................................17-4
2.3 Test mode details.......................................................................17-4

3 How to operate.................................................................................17-5
3.1 How to enter a test mode...........................................................17-5
3.2 How to enter the normal mode...................................................17-6
3.3 How to start a test mode: Selecting from the menu...................17-6
3.4 How to start a test mode: Inputting with keys...........................17-10
3.5 How to end a test mode...........................................................17-13
3.6 How to operate a test mode.....................................................17-15

4 Saving/applying/initializing the setting values............................17-28


4.1 Location to save the setting values..........................................17-28
Sensor Monitor System............................................................17-29
Drive Check System.................................................................17-34
Unit Check System...................................................................17-36
Initialize System.......................................................................17-53
Data Monitor Related...............................................................17-59
Data Editing..............................................................................17-69

Precaution:
Refrain from turning the power supply unit off while executing the test mode as
doing so will damage the HDD (hard disk drive).

[17-1]

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CONFIDENTIAL [17-2] 17. Test Modes

CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

1.1 Definition of Words and Terms

Table 1 Definition of words and terms


Abbreviation Description
BP Belt platen
FD Face down
FU Face up
RA Remote agent
SB Switchback
STP Staple

1.1.1 Names of transitions in test modes


The names of transitions in test modes are shown in the table and figure below.

Table 2 Names of transitions in test modes


Name Description
Move To move from the normal mode to a test mode or vice versa.
Start To start a test mode. To move to the operation screen of a test mode.
End To end a test mode. To move to the standby screen of a test mode.
Execute To execute processing (operation) of a test mode.
Stop To stop processing (operation) of a test mode.

Normal Test mode


mode
Standby Test mode operation screen
screen
In Pause In Action
[Move] [Start] (Completed) [Execute] (Processing)

[Move] [End] [Stop]

Figure 1 Names of transitions in test modes

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CONFIDENTIAL [17-3] 17. Test Modes

CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

2 Number system
A test mode number has seven digits consisting of the following codes.
Number system: ABBCDDD
* It may be hyphenated as "A-BB-C-DDD" to separate the codes.

The codes are as shown in the table below.


Table 3 Codes
Code Description
A User type
BB Category
C Processing type
DDD Test mode details

2.1 Categories
Categories are for defining individual test modes.
Table 4 Categories (BB)
No. Category Abbreviation Reference (Previous system)
00 - (All parts*) - -
01 PMS P P, PRT
02 Image Adjustment IMG IMG
03 Reserved
04 Engine system ES SYS, PRT
05 Paper Feeding F F, PPR, PPR2
06 Paper Conveyance TRNS TRNS, PPR, PPR2
07 Stacker Head E E, PPR, PPR2
08 Print head area H H, PRT
09 Ink maintenance I I
10 I/F unit IF IF
11 Tag control T T
12-20 Reserved
21 Scanner S S
23 Multifunction Finisher FIN M
24 Offset stapler paper stacking Tray OST No
25 Stacking Tray AS AS
26 Coin / Card Vendor CV P, SYS
27 IC Card Reader IC P
28 Paper Cut PC P
29-30 Reserved
31 Postscript PS No
32 Reserved
99 Not classified (for temporary placing) Others No

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

2.2 Processing types


Processing types are for defining the types of test mode processing. They are defined as "Table 4 Processing
types (C)".

Table 4 Processing types (C)


No. Processing Category Test Mode Execution Details
0 Unavailable -
1 Sensor Monitoring (S) Whether the sensors and switches are on or off is monitored.
A buzzer and text inform the sensor status at regular intervals.
2 Drive Checking (D) The motor and other devices are turned on or off independently.
The actuator is driven for a specified amount of time. (The driven time
is specified for each test mode.)
3 Unit Checking (U) A unit of operations is performed.
4 Initialization (I) The values set in Data Edit are cleared (returned to the default
values).
The default values are normally factory setting values, but in some test
modes, the values set in other test modes become the default values.
5 Data Monitoring (M) Internal data of the system and values such as temperature and speed
that cannot be indicated as OFF/ON are monitored.
6 Data Editing (E) The setting values of the system are changed.
Control parameters for image adjustment, paper transport, etc. can be
changed and showing/hiding of the user function buttons can be
selected.
More than one setting values can be input in a single test mode (refer
to "Setting several values in Data Edit (E)").
Note that wrong set values may affect the system operation, causing
blurred printed images and low productivity.
7 to 9 Not used -

2.2.1 Setting several values in Data Edit (E)


Several settings for the same area (mechanism, function, etc.) are contained in one test mode.

2.3 Test mode details


Numbers for managing the test modes.
Setting range: 1 to 999

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CONFIDENTIAL [17-5] 17. Test Modes

CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

3 How to operate
3.1 How to enter a test mode

Figure 2 Image of entering a test mode

Press and hold the [*], [8] and [#] keys simultaneously for one second or more and input the passcode.
Execution of the test mode is permitted according to the type of the passcode.

Passcode for service engineer [3214]: The test mode for the user type "service engineer" is permitted.

Figure 3 Image of the passcode input screen

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

Figure 4 Image of the passcode confirmation screen

3.2 How to enter the normal mode


Press the [Home] key.
When the [Home] key is pressed, a buzzer for "confirmation of operation - confirmation of input" sounds and
the Home screen is displayed.
Entering the normal mode is not allowed while a test mode is in process (from the test mode operation screen).

3.3 How to start a test mode: Selecting from the menu

00 0 000

[Test mode] buttons

Figure 5 Image of menu operation for executing a test mode 1

Selecting a test mode (a [Test mode] button) starts the test mode.
The test mode operation screen differs depending on the processing type. For details, refer to the sections of
individual processing types.

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CONFIDENTIAL [17-7] 17. Test Modes

CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

[Processing] buttons
00 0 000

[Category] button

Figure 6 Image of menu operation for executing a test mode 2

Filter the test modes to be displayed by specifying the processing type and category. Use the [Processing]
buttons to specify the processing type and the [Category] button to specify the category.

3.3.1 Selecting a processing type

00 1 000

Figure 7 Image of menu operation for processing

Selecting a [Processing] button puts it in the selected state and displays the test modes for the selected
processing type. For the types of the [Processing] buttons (individual processing types), refer to "Test mode
number system".

The displayed test mode number has the number of the selected processing type. (For example, the [S:
Sensor Monitor] button is selected and therefore "1" for the processing type is displayed in the figure.)

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3.3.2 Selecting a category

00 1 000 All

[Category selection]
buttons

Figure 8 Image of menu operation for categories 1

Selecting the [Category] button puts it in the selected state and displays the pop-up window for category
selection. For the types of the [Category selection] buttons (individual categories) displayed in the pop-up
window for category selection, refer to "Test mode number system". Buttons for options are always displayed
(in the same manner as the categories of the main unit) even if they are not connected.

In the pop-up window, the category button that has been selected before the pop-up window is displayed is
made in selected state. Selecting a [Category selection] button closes the pop-up window and displays the test
modes of the selected category.

06 1 000

Figure 9 Image of menu operation for categories 2

The [Category] button is selected and the selected category is displayed below the [Category] button.

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

The displayed test mode number has the number of the selected category (in the figure, [06] Transport section
is selected and therefore [06] is displayed as the category number).

Selecting the [Category] button again and selecting the [All] button in the pop-up window displays [---] below
the [Category] button and [00] as the category number.

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3.4 How to start a test mode: Inputting with keys

Figure 10 Image of key operation for starting a test mode 1

Input the test mode number with the numeric keypad and press the [Start] key.

06 1 000 [Number] buttons

[Number D] button

[Number C] button

[Number B] button

Figure 11 Image of key operation for starting a test mode 2

The test mode number input with the numeric keypad is right-aligned in the [Number] buttons. There are three
[Number] buttons: the [Number B], [Number C] and [Number D] buttons.
You do not need to input leading "0"s of the test mode number. Leading "0"s are automatically inserted if the
input test mode number has less than six digits. (For example, when you input [12345], [01-2-345] is
displayed.)

Selecting the [Number B] button enables the input of the category number (the number for the [Number B]

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

button) only.
Selecting the [Number C] button enables the input of the processing type number (the number for the [Number
C] button) only.
Selecting the [Number D] button enables the input of the test mode details number (the number for the
[Number D] button) only.
The [Number] button available for input is in cyan.

Figure 12 Image of key operation for starting a test mode 3

The [Number] button pressed last takes priority and becomes available for input.

If a [Number] button is available for input and you select the same [Number] button, the selection of the
[Number] button is canceled and all the [Number] buttons become available for input. For example, if the
[Number D] button is available for input and you select the [Number D] button, all the [Number] buttons
become available for input.

01 2 345 : All the [Number] buttons are available for input

↓ The [Number B] button is selected

01 2 345 : Only the [Number B] button is available for input

↓ The [Number D] button is selected

01 2 345 : Only the [Number D] button is available for input

↓ The [Number D] button is selected


i
01 2 345 : All the [Number] buttons are available for input

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Figure 13 Image of [Number] button operation 2


The test mode number input with the numeric keypad is right-aligned in the [Number] button available for input
in the same manner as when a 7-digit number is input. You do not need to input leading "0"s of the test mode
number.
For example, when only the [Number D] button (a 3-digit number of test mode details) is available for input,
leading [0]s are automatically inserted if the test mode number input with the numeric keypad has less than
three digits. (For example, when you input [12], [012] is displayed.)

When selecting from the menu, only the test modes of the selected processing type/category are displayed
(after being filtered) and the numbers of the selected processing type/category are displayed in the test mode
number.
When inputting with keys (directly inputting the test mode number), the displayed test modes and the selection
of the [Processing] and [Category] buttons are not changed (filtered) just by inputting the test mode number. (*)

* They are kept the same as before the test mode number is input. For example, when the [S: Sensor Monitor]
button is selected (the test modes have been filtered with [S: Sensor Monitor]), even if "6" [Data Edit] is input,
the status that the [S: Sensor Monitor] button is selected is kept.

A test mode number that does not exist (outside the setting range) cannot be input. For the rule for inputting
values, refer to "Inputting Values" in "Functional Specifications - Printer Main Unit Functions".

Inputting a test mode number and pressing the [Start] button starts the test mode.
The test mode operation screen differs depending on the processing type. For details, refer to the sections of
individual processing types.

If you input a test mode number that does not exist and press the [Start] key, a buzzer for "confirmation of
operation - invalid input" sounds and the [Number] buttons show [00-0-000]. The test mode operation screen is
not displayed.

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

3.5 How to end a test mode


Pressing the [Stop] key or [Close] button ([OK] and [Cancel] buttons in Data Edit (E)) in the test mode
operation screen ends the test mode and the system returns to the test mode standby screen.
When the test mode is in pause, the [Stop] key and [Close] button are effective in any test mode.

Sensor Monitor (S) and Drive Check (D) accept the [Stop] key and [Close] button even while a test mode is in
process.
Data Monitor (M) is not affected by ongoing processes and therefore accepts the [Stop] key and [Close] button
any time.
Data Edit (E) is not affected by ongoing processes and therefore accepts the [Stop] key, [OK] button and
[Close] button any time.
For how to end Unit Check (U) and Initialize (I), refer to the sections about how to end Unit Check (U) and
Initialize (I).

After the test mode has ended, its number is displayed in the [Number] buttons in the test mode standby
screen. The page shows the test mode that was last executed.
If you started the test mode from the menu, the selection (filtering) of the processing type and category returns
to the selection before you started the test mode.
If you started the test mode with keys (by inputting numbers), the selection becomes one of the following
states.
If the processing type and category were not selected (filtered) when you started the test mode, they return to
the unselected (unfiltered) state.
If you started the test mode of the selected processing type/category, the processing type/category return to
the selected state before you started the test mode.
If you started the test mode of any unselected (unfiltered) processing type/category, the processing type and
category become the unselected (unfiltered) state.

Table 5 Selection (filtering) after the test mode has ended


Test mode Selection (filtering) when the test mode started
is started Not selected (not filtered) Selected (filtered)
Executing the test mode of Executing the test mode of
the selected any unselected
processing type/category processing type/category
Selecting Returns to the unselected Returns to the selected (The test mode cannot start)
from the state state
menu
Inputting the Returns to the unselected Returns to the selected Becomes the unselected
numbers state state state

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

06 1 005

061005 SWITCHBACK TRANSFER SENSOR

Figure 14 Image of the screen after the test mode has ended

3.5.1 How to end Unit Check (U)


A test mode of Unit Check (U) automatically stops and becomes suspended when a certain unit of operations
is completed. While the test mode is in pause, pressing the [Stop] key ends the test mode and the system
displays the test mode standby screen.
Whether the [Stop] key is accepted (whether pressing the [Stop] key ends the test mode) while the test mode
is in process depends on the test mode. (Therefore, whether the [Stop] key is accepted is explained for each
test mode.)
If the test mode has stopped automatically, the system does not display the test mode standby screen (the test
mode does not end), and the test mode becomes suspended.

3.5.2 How to end Initialize (I)


When initialization ends, a test mode of Initialize (I) automatically stops and the system enters the state that
processing has been completed ("End" appears on the screen). If the test mode has stopped automatically, the
system does not display the test mode standby screen.

While processing is completed or the test mode is in pause, pressing the [Stop] key or [Close] button ends the
test mode and the system displays the test mode standby screen.
The [Stop] key and [Close] button are not accepted while a test mode is in process (while initialization is in
process).

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

3.6 How to operate a test mode


The operating procedure and the operation screen of the test mode differ depending on the processing type.
Therefore, they are explained for each processing type.
The common parts to all the processing types are as below.

Button

Test mode name

Test mode No.

Processing type

Figure 15 Image of the common parts to all the processing types

Parts of the screen are as below.

Buttons: Shown at the upper right of the screen. The displayed buttons differ depending on the processing
type.
Test mode name
Test mode No.: Displayed as "BBCDDD" in the same manner as on the standby screen.
Processing type: Represented with an alphabet.

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3.6.1 How to operate Sensor Monitor (S)


When a test mode of Sensor Monitor (S) starts, the Sensor Monitor (S) operation screen is displayed.
"In pause" appears immediately after the test mode has started. Pressing the [Start] key changes it to "In
process" and pressing the [Start] key again returns it to "In pause".
When the test mode is "In process", the sensor status is displayed as "ON" or "OFF". The sensor status is not
displayed when the test mode is "In pause".
While the test mode is "In process", a buzzer for "confirmation of status - confirmation of standby" sounds if the
sensor is OFF and a buzzer for "confirmation of status - confirmation of operation" sounds if the sensor is ON.

Figure 16 Sensor Monitor (S): Image of the operation screen (In pause)

Figure 17 Sensor Monitor (S): Image of the operation screen (In process and ON)

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Figure 18 Sensor Monitor (S): Image of the operation screen (In process and OFF)

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3.6.2 How to operate Drive Check (D)


When a test mode of Drive Check (D) starts, the Drive Check (D) operation screen is displayed.
"In pause" appears immediately after the test mode has started. Pressing the [Start] key changes it to "In
process" and pressing the [Start] key again returns it to "In pause".

Figure 19 Drive Check (D): Image of the operation screen (In pause)

Figure 20 Drive Check (D): Image of the operation screen (In process)

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3.6.3 How to operate Unit Check (U)


When a test mode of Unit Check (U) starts, the Unit Check (U) operation screen is displayed.
"In pause" appears immediately after the test mode has started. It changes to "In process" when the [Start] key
is pressed. It becomes "In pause" when a certain unit of operations has been completed and operation has
stopped. It changes to "In process" if the [Start] key is pressed again when test mode is "In pause".
When operation has been completed successfully, a buzzer for "notice of completion - successful completion"
sounds. When operation fails due to an error, an error sound occurs (the buzzer tones differ depending on the
type codes. Refer to "Error Specifications").

Figure 21 Unit Check (U): Image of the operation screen (In pause)

Figure 22 Unit Check (U): Image of the operation screen (In process)

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The following explanation is about the [#] key.

Pressing the [#] key moves the focus through the [Value input] fields. Each time the [#] key is pressed, The
focus moves from the top left to the right, and down to the next line.

Figure 23 Unit Check (U): Image of the operation screen ([#] key operation)

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3.6.4 How to operate Initialize (I)


When a test mode of Initialize (I) starts, the Initialize (I) operation screen is displayed.
"In pause" appears immediately after the test mode has started. It changes to "In action" when the [Start] key is
pressed. It becomes "Ended" when initialization has been completed. It changes to "In process" when the
[Start] key is pressed on the "Ended" screen.

Figure 24 Initialize (I): Image of the operation screen (In pause)

Figure 25 Initialize (I): Image of the operation screen (In action)

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Figure 26 Initialize (I): Image of the operation screen (Ended)

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3.6.5 How to operate Data Monitor (M)


When a test mode of Data Monitor (M) starts, the Data Monitor (M) operation screen is displayed.

Figure 27 Data Monitor (M): Image of the operation screen with a single datum

Figure 28 Data Monitor (M): Image of the operation screen with several data

Parts of the screen are as below.

Data:
Data to be monitored. "-" appears when the value is less than 0. The displayed data differ depending on the
test mode.

[Page Up] button: *


The button appears when the data are displayed on several pages
and becomes active when there is a previous page. Pressing the button displays the previous page.

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Page display: *
The display appears when the types of setting values are displayed on several pages.
The numerator is the current page and the denominator is the total pages.

[Page Down] button: *


The button appears when the types of setting values are displayed on several pages
and becomes active when there is a next page. Pressing the button displays the next page.

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3.6.6 How to operate Data Edit (E)


When a test mode of Data Edit (E) starts, the Data Edit (E) operation screen is displayed.

[Value input] field

Setting value
information

Figure 29 Data Edit (E): Image of the operation screen with a single setting value

Types of setting values

[Page Up] button

Page display

[Page Down] button

Figure 30 Data Edit (E): Image of the operation screen with several setting values

Input a value in the [Value input] field.


When there are several setting values, select the [Value input] field of the desired type before inputting a value.
Immediately after the test mode has started, the [Value input] field of Type 01 (top left) is selected.

Parts of the screen are as below.

Setting value information:

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Setting value information is [Def (default value)], [Min (minimum value)], [Max (maximum value)], [Step (scale
value (integer) when inputting a setting value)], and [Unit (unit of a setting value)].
When there are several setting values, the information of the setting value of the selected [Value input] field is
displayed. It changes when any other [Value input] field is selected.

[Value input] field: *


The value is right-aligned. The value should be an integer (without a decimal point). "-" appears when the value
is less than 0.

When there are several setting values, press the [Value input] field to select the desired type of setting value.
You can select only one type at a time. The [Value input] field of the selected type of setting value becomes
selected.

When you press another [Value input] field, the setting range of the value you have input is checked.
If the value is in the allowable setting range, the value is fixed and the [Value input] field you pressed becomes
selected.
If the value is out of the allowable range, a buzzer for "confirmation of operation - invalid input" sounds and the
[Value input] field containing the invalid value stays selected. The setting returns to the value before it is
changed.

Types of setting values:


The types of setting values are
displayed when there are more than one setting values. The example in the figure displays the paper types so
that different values can be set for individual paper types.

[Page Up] button: *


The button appears when the types of setting values are displayed on several pages
and becomes active when there is a previous page. Pressing the button displays the previous page.

Page display: *
The display appears when the types of setting values are displayed on several pages.
The numerator is the current page and the denominator is the total pages.

[Page Down] button: *


The button appears when the types of setting values are displayed on several pages
and becomes active when there is a next page. Pressing the button displays the next page.

[Cancel] button:

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Pressing the button cancels the change of the value and closes the window. (The system returns to the test
mode standby screen.)

[OK] button:
Pressing the button starts checking of the setting range of the value.
If the value is in the allowable setting range, the value is fixed and the window closes. (The system returns to
the test mode standby screen.)
If the value is out of the allowable range, a buzzer for "confirmation of operation - invalid input" sounds and the
setting returns to the value before it is changed. The window does not close.
When there are several setting values, the [Value input] field containing the invalid value becomes selected.
(When there are several setting values, selecting another [Value input] field starts checking of the setting range
of the value. Therefore, the [Value input] field containing an invalid value when the [OK] button is pressed is the
field where you input a value last.)

Numeric Keys:
Use the keys to input a value. You can input up to six digits. The seventh digit is ignored.

[*] key:
The key is deactivated when the minimum value is 0 or larger and activated when the minimum value is less
than 0. "+" and "-" of the value is switched each time it is pressed (the absolute value is not changed).

[C] key:
Pressing the key returns the setting value to the default value.

[Stop] key:
Refer to the section of the [Cancel] button.

[Start] key
Refer to the section of the [OK] button.

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CONFIDENTIAL DIO Test Mode Specifications I. Basic Guide Ver.1.2.010

4 Saving/applying/initializing the setting values


4.1 Location to save the setting values
The setting values of the test modes of Data Edit (E) are normally saved in the memories of the locations
specified for the categories. The table below shows the categories and the locations to save the setting values.

Table 6 Categories and locations to save


No. Category Abbreviation Reference (Previous system)
00 - (All parts*) - -
01 PMS P P, PRT
02 Image Adjustment IMG IMG
03 Reserved
04 Engine system ES SYS, PRT
05 Paper Feeding F F, PPR, PPR2
06 Paper Conveyance TRNS TRNS, PPR, PPR2
07 Stacker Head E E, PPR, PPR2
08 Print head area H H, PRT
09 Ink maintenance I I
10 I/F unit IF IF
11 Tag control T T
12-20 Reserved
21 Scanner S S
23 Multifunction Finisher FIN M
24 Offset stapler paper stacking Tray OST No
25 Stacking Tray AS AS
26 Coin / Card Vendor CV P, SYS
27 IC Card Reader IC P
28 Paper Cut PC P
29-30 Reserved
31 Postscript PS No
32 Reserved
99 Not classified (for temporary placing) Others No

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Test
Type Test mode name ON OFF Remarks
mode No.
Engine system section
CONFIDENTIAL

S 04-1-001 BP WIRE LOOSE DETECTION Detected (switching pressed) Not detected (switching released)
S 04-1-002 FRONT COVER INTER LOCK SWITCH Close (switching pressed) Open (switching released)
S 04-1-003 PAPER ELEVATION COVER INTER LOCK SW Close (switching pressed) Open (switching released)
S 04-1-004 SWITCHBACK COVER INTER LOCK SWITCH Close (switching pressed) Open (switching released)
Close (Paper feed tray maximum value or
S 04-1-005 PAPER FEED TRAY INTER LOCK SW Open
lower limit switch ON)
TRAY1 SET SAFETY SWITCH DETECTED (TRAY
S 04-1-006 Detected (tray 1 closed) Not detected (tray 1 open)
CLOSED)
Sensor Monitor System

TRAY2 SET SAFETY SWITCH DETECTED (TRAY


S 04-1-007 Detected (tray 2 closed) Not detected (tray 2 open)
CLOSED)
S 04-1-009 STRIPPER UNIT SET SWITCH Detected Not detected (Stripper unit is off)
S 04-1-010 FU JAM RELEASE COVER SW Detected Not detected (door open)
S 04-1-011 Front cover lock solenoid connection detection Connected Not connected Detectable only when not driving the front cover lock solenoid.
S 04-1-021 OPTION PCB DETECT SIGNAL Connected Not connected
S 04-1-022 VENDOR DETECT SIGNAL Connected Not connected
S 04-1-023 AUTO-CTL STACKING TRAY DETECT SIGNAL Connected Not connected
S 04-1-024 MULTI FINISHER DETECT SIGNAL Connected Not connected
S 04-1-025 FU EJECT UNIT DETECT SIGNAL Connected Not connected
Paper feed section
S 05-1-001 PAPER FEED TRAY UPPER LIMIT SENSOR A Detected (light blocked) Not detected (light passes through)
S 05-1-002 PAPER FEED TRAY UPPER LIMIT SENSOR B Detected (light blocked) Not detected (light passes through)
S 05-1-003 PAPER FEED TRAY LOWER LIMIT SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-004 TRAY1 UPPER LIMIT SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-005 TRAY2 UPPER LIMIT SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-011 PAPER FEED TRAY PAPER DETECT SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-012 TRAY1 PAPER DETECT SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-013 TRAY2 PAPER DETECT SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-016 P-FEED TRAY PAPER LENGTH DETECT SNSR Detected (light blocked) Not detected (light passes through)
S 05-1-017 TRAY1 PAPER SIZE DETECT SENSOR 1 Detected (light blocked) Not detected (light passes through)

[17-29]
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S 05-1-018 TRAY1 PAPER SIZE DETECT SENSOR 2 Detected (light blocked) Not detected (light passes through)
S 05-1-019 TRAY1 PAPER SIZE DETECT SENSOR 3 Detected (light blocked) Not detected (light passes through)
S 05-1-020 TRAY1 PAPER SIZE DETECT SENSOR 4 Detected (light blocked) Not detected (light passes through)
S 05-1-021 TRAY2 PAPER SIZE DETECT SENSOR 1 Detected (light blocked) Not detected (light passes through)
S 05-1-022 TRAY2 PAPER SIZE DETECT SENSOR 2 Detected (light blocked) Not detected (light passes through)
S 05-1-023 TRAY2 PAPER SIZE DETECT SENSOR 3 Detected (light blocked) Not detected (light passes through)
S 05-1-024 TRAY2 PAPER SIZE DETECT SENSOR 4 Detected (light blocked) Not detected (light passes through)
S 05-1-033 TRAY1 PAPER VOLUME SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-034 TRAY2 PAPER VOLUME SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-041 EXTERNAL PAPER FEED MOTOR ENCODER Detected (light blocked) Not detected (light passes through)
S 05-1-042 TRAY1 JAM DETECTION SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-043 INTERNAL PAPER TRANSFER SENSOR1 Detected (light blocked) Not detected (light passes through)
S 05-1-044 TRAY2 JAM DETECTION SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-045 INTERNAL PAPER TRANSFER SENSOR2 Detected (light blocked) Not detected (light passes through)
S 05-1-048 INTERNAL PAPER MERGE SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-049 VERTICAL PAPER FEED SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-051 REGISTRATION MOTOR ENCODER Detected (light blocked) Not detected (light passes through)
S 05-1-052 REGISTRATION SENSOR Detected (light blocked) Not detected (light passes through)
S 05-1-056 PAPER FEED TRAY ELEVATION SW ON (pressed) OFF (released)
S 05-1-057 Internal paper feed jam release door switch Detected (door closed) Not detected (door open)
Transport section
S 06-1-001 BELT HP SENSOR Detected Not detected
S 06-1-002 TRANSFER BELT ENCODER Detected Not detected
S 06-1-003 TOP EDGE SENSOR 1 Detected Not detected
S 06-1-004 PAPER LIFT DETECTION SENSOR Detected Not detected
S 06-1-005 PAPER ELEVATION IN SENSOR Detected Not detected
S 06-1-006 PAPER ELEVATION SENSOR Detected Not detected

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17. Test Modes
Test
Type Test mode name ON OFF Remarks
mode No.
Transport section
CONFIDENTIAL

S 06-1-021 SWITCHBACK ENTRANCE SENSOR Detected (light blocked) Not detected (light passes through)
S 06-1-022 SWITCHBACK TRANSFER SENSOR Detected (light blocked) Not detected (light passes through)
S 06-1-023 SWITCHBACK SENSOR Detected (light blocked) Not detected (light passes through)
S 06-1-024 LOWER PAPER TRANSFER ENTRANCE SENSOR Detected (light blocked) Not detected (light passes through)
S 06-1-025 LOWER PAPER TRANSFER EXIT SENSOR Detected (light blocked) Not detected (light passes through)
S 06-1-031 FD PAPER EJECTION FLIPPER DETECT Connected Not connected
Paper ejection section
S 07-1-001 FD PAPER EJECTION MOTOR ENCODER Detected (light blocked) Not detected (light passes through)
S 07-1-002 FD PAPER EJECTION SENSOR Detected (light blocked) Not detected (light passes through)
S 07-1-003 FD PAPER EJECTION FULL SENSOR Detected (light blocked) Not detected (light passes through)
S 07-1-011 FU PAPER EJECTION SENSOR Detected (light blocked) Not detected (light passes through)
S 07-1-012 FU PAPER EJECTION JUMP MOTOR ENCODER Detected (light blocked) Not detected (light passes through)
Ink maintenance section
S 09-1-001 INK COOLING FAN1 CONNECT Connected Not connected Only detectable while being driven
S 09-1-002 INK COOLING FAN2 CONNECT Connected Not connected
S 09-1-003 INK SUPPLY VALVE K DETECT Connected Not connected
S 09-1-004 INK SUPPLY VALVE C DETECT Connected Not connected
Also applicable to the following.
- R for KCRY model
S 09-1-005 INK SUPPLY VALVE M (R,B) DETECT Connected Not connected
- R for KR model
- B for KB model
S 09-1-006 INK SUPPLY VALVE Y DETECT Connected Not connected
S 09-1-008 PRESSURE INK TANK AIR VALVE DETECT Connected Not connected
S 09-1-009 N-PRESSURE INK TANK AIR VALVE DETECT Connected Not connected
S 09-1-010 PRESSURE REGULATOR VALVE CONNECT Connected Not connected
S 09-1-011 N-PRESSURE REGULATOR VALVE CONNECT Connected Not connected
S 09-1-012 PRESSURE TANK INK SENSOR K DETECT Connected Not connected
S 09-1-013 PRESSURE TANK INK SENSOR C DETECT Connected Not connected
Also applicable to the following.

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- R for KCRY model


S 09-1-014 PRESSURE TANK INK SNR M (R,B) DETECT Connected Not connected
- R for KR model
- B for KB model
S 09-1-015 PRESSURE TANK INK SENSOR Y DETECT Connected Not connected
S 09-1-017 N-PRESSURE TANK INK SENSOR K DETECT Connected Not connected
S 09-1-018 N-PRESSURE TANK INK SENSOR C DETECT Connected Not connected
Also applicable to the following.
- R for KCRY model
S 09-1-019 N-PRESSURE TANK INK SNR M (R,B) DET Connected Not connected
- R for KR model
- B for KB model
S 09-1-020 N-PRESSURE TANK INK SENSOR Y DETECT Connected Not connected
S 09-1-022 OVERFLOW TANK INK DETECT Connected Not connected
S 09-1-023 IP PCB DETECT Connected Not connected
S 09-1-030 24V VOLTAGE DETECT Detected (current conducted) Not detected (current not conducted)
S 09-1-031 24V IL-VOLTAGE DETECT Detected (current conducted) Not detected (current not conducted)
S 09-1-032 36V VOLTAGE DETECT Detected (current conducted) Not detected (current not conducted)
S 09-1-033 36VA IL-VOLTAGE DETECT Detected (current conducted) Not detected (current not conducted)
S 09-1-034 AIR REGULATOR VALVE connection detection Connected Not connected Only detectable when the AIR REGULATOR VALVE is not being driven.
S 09-1-039 PR INK TANK INK SENSOR K2 CONNECT Connected Not connected
S 09-1-040 N-PR INK TANK INK SENSOR K2 CONNECT Connected Not connected
S 09-1-041 INK CARTRIDGE DETECT K Detected Not detected
S 09-1-042 INK CARTRIDGE DETECT C Detected Not detected
Also applicable to the following.
- R for KCRY model
S 09-1-043 INK CARTRIDGE DETECT M (R,B) Detected Not detected
- R for KR model
- B for KB model
S 09-1-044 INK CARTRIDGE DETECT Y Detected Not detected
S 09-1-051 PRESSURE INK TANK INK SENSOR K Detected Not detected
S 09-1-052 PRESSURE INK TANK INK SENSOR C Detected Not detected

ComColor FW Series Revision 1.0


17. Test Modes
Test
Type Test mode name ON OFF Remarks
mode No.
Ink maintenance section
CONFIDENTIAL

S 09-1-053 PRESSURE INK TANK INK SENSOR M (R,B) Detected (connected) Not detected (Not connected)
S 09-1-054 PRESSURE INK TANK INK SENSOR Y Detected (connected) Not detected (Not connected)
S 09-1-056 N-PRESSURE INK TANK INK SENSOR K Detected (connected) Not detected (Not connected)
S 09-1-057 N-PRESSURE INK TANK INK SENSOR C Detected (connected) Not detected (Not connected)
S 09-1-058 N-PRESSURE INK TANK INK SNR M (R,B) Detected (connected) Not detected (Not connected)
S 09-1-059 N-PRESSURE INK TANK INK SENSOR Y Detected (connected) Not detected (Not connected)
S 09-1-061 OVERFLOW TANK INK SENSOR Detected (connected) Not detected (Not connected)
S 09-1-062 WASTE INK TANK NEAR FULL SENSOR Detected (connected) Not detected (Not connected)
S 09-1-063 WASTE INK TANK FULL SENSOR Detected (connected) Not detected (Not connected)
S 09-1-067 PRESSURE INK TANK INK SENSOR K2 Detected (connected) Not detected (Not connected)
S 09-1-070 N-PRESSURE INK TANK INK SENSOR K2 Detected (connected) Not detected (Not connected)
S 09-1-071 INK PAN MOTOR STRAGE POS SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-072 INK PAN MOTOR OPEN POS SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-073 WIPER MOTOR HP SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-074 AUTHORIZATION CAM HP SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-075 BP LOWER LIMIT SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-076 BP UPPER LIMIT SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-077 BP HIT SENSOR (RL) Contact detected Contact not detected
S 09-1-078 BP HIT SENSOR (FL) Contact detected Contact not detected
S 09-1-079 BP HIT SENSOR (RR) Contact detected Contact not detected
S 09-1-080 BP HIT SENSOR (FR) Contact detected Contact not detected
S 09-1-081 BP MIDPOINT SENSOR Detected (light blocked) Not detected (light passes through)
S 09-1-085 INK LEAK DETECT SENSOR 1 Detected (light blocked) Not detected (light passes through)
S 09-1-086 INK LEAK DETECT SENSOR 2 Detected (light blocked) Not detected (light passes through)
IF unit
S 10-1-001 IF UNIT COVER INTER LOCK SWITCH Detected Not detected
Scanner
S 21-1-002 FB ORIGINAL SIZE SENSOR 1 Original loaded (light passes through) No original (light blocked)
S 21-1-003 FB ORIGINAL SIZE SENSOR 2 Original loaded (light passes through) No original (light blocked)

[17-31]
[17-31]
Europe

S 21-1-004 FB ORIGINAL COVER SENSOR Cover closed (light blocked) Cover open (light passes through)
S 21-1-005 FB ORIGINAL COVER ANGLE SENSOR Cover closed (light blocked) Cover open (light passes through)
Mirror at origin (home position, light Mirror not at origin (light passes
S 21-1-006 SCANNER HP SENSOR
blocked) through)
S 21-1-021 AF UNIT DETECT Original loaded (light passes through) No original (light blocked)
S 21-1-022 AF ORIGINAL DETECT SENSOR Original loaded (light passes through) No original (light blocked)
S 21-1-023 AF tray sensor 1 Original loaded (light passes through) No original (light blocked)
S 21-1-024 AF tray sensor 2 Original loaded (light passes through) No original (light blocked)
S 21-1-025 AF FEED COVER SET SW Cover closed (light blocked) Cover open (light passes through)
S 21-1-026 AF REGISTRATION SENSOR Original loaded (light passes through) No original (light blocked)
S 21-1-027 AF READ SENSOR (F) Original loaded (light passes through) No original (light blocked)
S 21-1-028 AF READ SENSOR (B) Original loaded (light passes through) No original (light blocked)
S 21-1-029 AF SEPARATION SENSOR Original loaded (light passes through) No original (light blocked)
S 21-1-030 AF ORIGINAL SET SENSOR Original loaded (light passes through) No original (light blocked)
S 21-1-031 AF LAST PAPER SENSOR Original loaded (light passes through) No original (light blocked)
Not detection (light passes through,
S 21-1-032 AF WHITE PLATE HOME POSITION SENSOR Detected (light blocked, home position)
not home position)
Not detection (light passes through,
S 21-1-033 AF ELEVATION TRAY HOME SENSOR Detected (light blocked, home position)
not home position)
S 21-1-034 AF ORIGINAL WIDTH SENSOR 1 Original loaded (light passes through) No original (light blocked)
S 21-1-035 AF ORIGINAL WIDTH SENSOR 2 Original loaded (light passes through) No original (light blocked)
S 21-1-036 AF ORIGINAL WIDTH SENSOR 3 Original loaded (light passes through) No original (light blocked)
S 21-1-037 AF ORIGINAL LENGTH SENSOR 1 Original loaded (light passes through) No original (light blocked)
S 21-1-038 AF ORIGINAL LENGTH SENSOR 2 Original loaded (light passes through) No original (light blocked)
S 21-1-039 AF ORIGINAL FEED POSITION SENSOR Original loaded (light passes through) No original (light blocked)

ComColor FW Series Revision 1.0


17. Test Modes
Test
Type Test mode name ON OFF Remarks
mode No.
Multifunction Finisher
CONFIDENTIAL

S 23-1-001 DECURLER IN SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-002 DECURLER OUT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-006 PUNCH OUT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-007 COMPILE EXIT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-008 TOP TRAY EXIT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-009 BAFFER PATH SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-010 SIDE REGISTRATION SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-011 PUNCH MOTOR SENSOR Detected (light blocked) Not detected (light passes through)
Not detected (light passes through,
S 23-1-012 PUNCH MOVE HOME SENSOR Detected (light blocked, home position)
not home position)
Not detected (light passes through,
S 23-1-013 PUNCH HOME SENSOR Detected (light blocked, home position)
not home position)
S 23-1-014 PUNCH FRONT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-015 PUNCH HOLE SELECT SENSOR Detected (light blocked) Not detected (light passes through)
Not detected (light passes through,
S 23-1-016 SIDE REGISTRATION HOME SENSOR Detected (light blocked, home position)
not home position)
S 23-1-017 PUNCH BOX SET SENSOR Attached Not attached
S 23-1-018 TOP TRAY FULL SENSOR Full Not full
S 23-1-019 COMPILE TRAY NO PAPER SENSOR Detected (light blocked) Not detected (light passes through)
Not detected (light passes through,
S 23-1-020 SUB PADDLE HOME SENSOR Detected (light blocked, home position)
not home position)
S 23-1-021 STAPLE 50PIN SENSOR Attached Not attached
Not detected (light passes through,
S 23-1-022 TAMPER HOME SENSOR Detected (light blocked, home position)
not home position)
Not detected (light passes through,
S 23-1-023 END WALL HOME SENSOR Detected (light blocked, home position)
not home position)
S 23-1-024 END WALL OPEN SENSOR Detected (light blocked) Not detected (light passes through)
Not detected (light passes through,
S 23-1-025 SHELF HOME SENSOR Detected (light blocked, home position)
not home position)

[17-32]
[17-32]

S 23-1-026 STAPLE CENTER POS SENSOR Detected (light blocked) Not detected (light passes through)
Europe

Not detected (light passes through,


S 23-1-027 STAPLE MOVE HOME SENSOR Detected (light blocked, home position)
not home position)
S 23-1-028 STACK HEIGHT SENSOR 2 Detected (light blocked) Not detected (light passes through)
S 23-1-029 LOW STAPLE SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-030 SELF PRIMING SENSOR Detected (light blocked) Not detected (light passes through)
Not detected (light passes through,
S 23-1-031 STAPLE HOME SENSOR Detected (light blocked, home position)
not home position)
S 23-1-033 EJECT UP SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-034 EJECT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-035 STACKER NO PAPER SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-036 STACK HEIGHT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-037 TRAY HIGHT SENSOR LOWER Detected (light blocked) Not detected (light passes through)
S 23-1-038 MIX STACK SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-039 HALF STACK SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-040 FULL STACK SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-041 STACK HEIGHT SENSOR 3 Detected (light blocked) Not detected (light passes through)
S 23-1-042 STACKER REAR POS SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-043 LOWER LIMIT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-044 STACKER SAFTY SWITCH Detected (light blocked) Not detected (light passes through)
S 23-1-045 FINISHER I/F MODULE FRONT COVER SW Detected (cover closed) Not detected (cover open)
S 23-1-046 FINISHER FRONT COVER SWITCH Detected (cover closed) Not detected (cover open)
S 23-1-047 FOLDER ENVELOPE TRAY OPEN SW Detected (switch pressed) Not detected (switch released)
S 23-1-048 FOLDER ENVELOPE TRAY SW Attached Not attached
Not detected (light passes through,
S 23-1-050 KNIFE HOME SENSOR Detected (light blocked, home position)
not home position)

ComColor FW Series Revision 1.0


17. Test Modes
Test
Type Test mode name ON OFF Remarks
mode No.
Multifunction Finisher
CONFIDENTIAL

S 23-1-051 BOOKLET COMPILE NO PAPER SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-052 BOOKLET FOLDER ROLLER EXIT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-053 BOOKLET DRAWER SET SENSOR Attached Not attached
S 23-1-054 BOOKLET STAPLER READY Detected (light blocked) Not detected (light passes through)
S 23-1-055 BOOKLET STAPLER ERROR Detected (light blocked) Not detected (light passes through)
S 23-1-056 BOOKLET LOW STAPLE F SW Detected (light blocked) Not detected (light passes through)
S 23-1-057 BOOKLET LOW STAPLE R SW Detected (light blocked) Not detected (light passes through)
S 23-1-058 FEED OUT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-059 BOOKLET TRAY BELT SW Detected (light blocked) Not detected (light passes through)
S 23-1-060 FOLDER ENTRANCE SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-061 FOLDER PATH SENSOR 2 Detected (light blocked) Not detected (light passes through)
S 23-1-062 FOLDER PATH SENSOR 3 Detected (light blocked) Not detected (light passes through)
Not detected (light blocked through,
S 23-1-063 END GUIDE HOME SENSOR 1 Detected (light blocked, home position)
not home position)
Not detected (light blocked through,
S 23-1-064 END GUIDE HOME SENSOR 2 Detected (light blocked, home position)
not home position)
S 23-1-065 ENVELOP TRAY FULL SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-066 FOLDER PATH SENSOR 1 Detected (light blocked) Not detected (light passes through)
S 23-1-067 FOLDER PATH SENSOR 4 Detected (light blocked) Not detected (light passes through)
S 23-1-068 IOT EXIT SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-069 PUNCH 3 HOLE DETECT Detected (light blocked) Not detected (light passes through)
S 23-1-070 FOLDER DETECT Detected (light blocked) Not detected (light passes through)
S 23-1-071 BOOKLET DETECT Detected (light blocked) Not detected (light passes through)
Not detected (light blocked through,
S 23-1-072 BOOKLET TAMPER HP SENSOR (F) Detected (light blocked, home position)
not home position)
S 23-1-073 BOOKLET IN SENSOR Detected (light blocked) Not detected (light passes through)
Not detected (light blocked through,
S 23-1-074 BOOKLET TAMPER HP SENSOR (R) Detected (light blocked, home position)
not home position)
Not detected (light blocked through,
S 23-1-075 BOOKLET END GUIDE HP SENSOR Detected (light blocked, home position)

[17-33]
[17-33]
Europe

not home position)


S 23-1-076 BOOKLET NO PAPER SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-077 KNIFE FOLDING SENSOR Detected (light blocked) Not detected (light passes through)
S 23-1-078 FOLDER EXIT SENSOR Detected (light blocked) Not detected (light passes through)
Auto-control stacking tray / RP stacking tray
Not detected (light blocked through,
S 25-1-001 AS SIDE FENCE HP SENSOR Detected (light blocked, home position)
not home position)
Not detected (light blocked through,
S 25-1-002 AS END FENCE HP SENSOR Detected (light blocked, home position)
not home position)
S 25-1-003 AS PAPER REMOVAL SW Detected (switch pressed) Not detected (switch released)
S 25-1-004 AS PAPER DETECT SENSOR Detected (light blocked) Not detected (light passes through)

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Engine system section


CONFIDENTIAL

D 04-2-001 Front cover lock solenoid Front cover lock drive


Paper feed section
D 05-2-001 REGISTRATION MOTOR Registration motor activation.
D 05-2-002 EXTERNAL PAPER FEED MOTOR (STRAIGHT) EXTERNAL PAPER FEED MOTOR (STRAIGHT) activation.
D 05-2-003 EXTERNAL PAPER FEED MOTOR (VERTICAL) EXTERNAL PAPER FEED MOTOR (VERTICAL) activation.
D 05-2-004 INTERNAL PAPER FEED MOTOR INTERNAL PAPER FEED MOTOR activation.
Drive Check System

D 05-2-005 TRAY1 PICKUP MOTOR TRAY1 PICKUP MOTOR activation.


D 05-2-006 TRAY2 PICKUP MOTOR TRAY2 PICKUP MOTOR activation.
Transport section
D 06-2-001 TRANSFER BELT SUCTION FAN1 TRANSFER BELT SUCTION FAN1 activation.
D 06-2-002 TRANSFER BELT SUCTION FAN2 TRANSFER BELT SUCTION FAN2 activation.
D 06-2-004 TRANSFER BELT SUCTION FAN ALL TRANSFER BELT SUCTION FAN activation.
BP motor activation.
D 06-2-011 TRANSFER BELT MOTOR
The BP motor speed when executing this test mode is set according to values in TM0-04-6-101 "TM PAPER FEED SPEED SETTING".
D 06-2-012 LOWER PAPER TRANSFER MOTOR LOWER PAPER TRANSFER MOTOR activation. (Elevation/both sides)
D 06-2-013 LOWER PAPER TRANSFER ASSISTMOTOR LOWER PAPER TRANSFER ASSISTMOTOR activation.
D 06-2-014 SWITCHBACK MOTOR (NORMAL) SWITCHBACK MOTOR (NORMAL) activation.
D 06-2-015 SWITCHBACK MOTOR (REVERSE) SWITCHBACK MOTOR (REVERSE) activation.
D 06-2-016 LOWER PAPER TRANSFER ENTRANCE MOTOR LOWER PAPER TRANSFER ENTRANCE MOTOR activation.
D 06-2-017 LOWER PAPER TRANSFER EXIT MOTOR LOWER PAPER TRANSFER EXIT MOTOR activation.
D 06-2-031 FD EJECT FLIPPER SOLENOID FD EJECT FLIPPER SOLENOID activation.
D 06-2-032 FU EJECT FLIPPER SOLENOID FU paper ejection flipper solenoid activation.
Paper ejection section
D 07-2-001 FD EJECT MOTOR FD paper ejection motor activation.
D 07-2-011 FU EJECT JUMP MOTOR FU EJECT JUMP MOTOR activation.
Print head area
D 08-2-001 HEAD DRIVE IC COOLING FAN F Head drive IC cooling fan activation.
D 08-2-002 HEAD DRIVE IC COOLING FAN R Head drive IC cooling fan2 activation.
Ink maintenance section

[17-34]
[17-34]
Europe

D 09-2-001 INK COOLING FAN INK COOLING FAN1, 2 activation.


D 09-2-011 PRESSRE & NEGATIVE PRESSRE AIR PUMP PRESSRE & NEGATIVE PRESSRE AIR PUMP activation.
D 09-2-012 AIR REGULATOR VALVE AIR REGULATOR VALVE activation.
Opens pressure ink tank air valve.
D 09-2-016 PRESSURE INK TANK AIR VALVE (OPEN)
If left alone while being driven, the ink in the ink route may overflow.
Closes pressure ink tank air valve.
D 09-2-017 PRESSURE INK TANK AIR VALVE (CLOSE)
If left alone while being driven, because the ink route is sealed shut, expansion and contraction of air due to temperature changes may cause the head to break.
Opens pressure regulator valve.
D 09-2-018 PRESSURE REGULATOR VALVE (OPEN)
If left alone while being driven, the ink in the ink route may overflow.
Opens negative pressure open air valve.
D 09-2-021 NEGA PR INK TANK AIR VALVE (OPEN)
If left alone while being driven, the ink in the ink route may overflow.
Closes negative pressure ink tank air valve.
D 09-2-022 NEGA PR INK TANK AIR VALVE (CLOSE)
If left alone while being driven, because the ink route is sealed shut, expansion and contraction of air due to temperature changes may cause the head to break.
Pressure regulator valve
D 09-2-023 NEGA PR REGULATOR VALVE (OPEN)
If left alone while being driven, the ink in the ink route may overflow.
IF unit
D 10-2-001 DECURLER MOTOR Decurler motor activation. (Operates at at 200 mm/s)
Scanner
D 21-2-001 SCANNER LAMP Activates scanner lamp.
D 21-2-002 AF READ PULSE MOTOR CW Drives AF read pulse motor at normal rotation. Speed is scan speed 1.
D 21-2-003 AF FAN AF fan activation.
D 21-2-004 AF SCANNER LAMP Activates AF scanner lamp.
D 21-2-011 AF TRAY ELEVATION MOTOR Drives AF tray elevation/lowering motor.
D 21-2-012 AF PAPER FEED MOTOR FRD (SPEED 1) Drives paper feed motor at normal rotation. Speed is separation speed 1.
D 21-2-013 AF PAPER FEED MOTOR FRD (SPEED 2) Drives paper feed motor at normal rotation. Speed is separation speed 2.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Scanner
CONFIDENTIAL

D 21-2-014 AF PAPER FEED MOTOR FRD (POS. SPEED) Drives paper feed motor at normal rotation. Speed is insertion speed.
D 21-2-015 AF PAPER FEED MTR REV (P.UP INITIAL SPD) Drives paper feed motor at reverse rotation. Speed is pickup default speed.
D 21-2-021 AF READ PULSE MOTOR FRD (SPEED 2) Drives AF read pulse motor at normal rotation. Speed is scan speed 2.
D 21-2-022 AF READ PULSE MOTOR REV (SHADING) Drives AF read pulse motor at reverse rotation. Speed is shading speed.
D 21-2-026 AF SEPARATION CLUTCH Drives AF separation clutch.
D 21-2-027 AF REGISTRATION CLUTCH Drives AF registration clutch.
Multifunction Finisher
D 23-2-001 DECURLER TRANSPORT MOTOR Drives the I/F unit transport roller.
D 23-2-002 TRANSPORT MOTOR (HIGH SPEED FORWARD) Drives the X port system roller. (Normal rotation at 1000 mm/s)
D 23-2-003 TRANSPORT MOTOR (MID SPEED FORWARD) Drives the X port system roller. (Normal rotation at 800 mm/s)
D 23-2-004 TRANSPORT MOTOR (LOW SPEED REVERSE) Drives the X port system roller. (Reverse rotation at 385 mm/s)
Drives compile exit/buffer system roller.
D 23-2-005 COMPILE EXIT MOTOR (HIGH SPEED FRD)
(Normal rotation at 1000 mm/s)
Drives compile exit/buffer system roller.
D 23-2-006 COMPILE EXIT MOTOR (MID SPEED FRD)
(Normal rotation at 800 mm/s)
Drives compile exit/buffer system roller.
D 23-2-007 COMPILE EXIT MOTOR (LOW SPEED FRD)
(Normal rotation at 285 mm/s)
Drives compile exit/buffer system roller.
D 23-2-008 COMPILE EXIT MOTOR (HIGH SPEED REV)
(Reverse rotation at 1000 mm/s)
Drives compile exit/buffer system roller.
D 23-2-009 COMPILE EXIT MOTOR (LOW SPEED REV)
(Reverse rotation at 385 mm/s)
D 23-2-010 PUNCHER MOVE CLUTCH Switches between puncher and sensor movement.
D 23-2-011 PADDLE MOTOR Drives compiler paddle/sub-paddle.
D 23-2-012 EJECT MOTOR (1st FORWARD) Drives eject roller. (Normal rotation at 800 mm/s)
D 23-2-013 EJECT MOTOR (2nd FORWARD) Drives eject roller. (Normal rotation at 610 mm/s)
D 23-2-014 EJECT MOTOR (3rd FORWARD) Drives eject roller. (Normal rotation at 404 mm/s)
D 23-2-015 EJECT MOTOR (4th FORWARD) Drives eject roller. (Normal rotation at 320 mm/s)
D 23-2-016 EJECT MOTOR (5th FORWARD) Drives eject roller. (Normal rotation at 285 mm/s)
D 23-2-017 EJECT MOTOR (1st REVERSE) Drives eject roller. (Reverse rotation at 800 mm/s)

[17-35]
[17-35]
Europe

D 23-2-021 SCT EJECT MOTOR (MID SPEED FORWARD) Drives SCT eject system roller. (Normal rotation at 800 mm/s)
D 23-2-022 SCT EJECT MOTOR (LOW SPEED FORWARD) Drives SCT eject system roller. (Normal rotation at 285 mm/s)
D 23-2-023 SCT EJECT MOTOR (LOW SPEED REVERSE) Drives SCT eject system roller. (Reverse rotation at 385 mm/s)
D 23-2-024 EJECT MOTOR (HIGH SPEED FORWARD) Drives eject roller. (Normal rotation at 1000 mm/s)
D 23-2-025 EJECT MOTOR (HIGH SPEED REVERSE) Drives eject roller. (Reverse rotation at 1000 mm/s)
D 23-2-026 BOOKLET PAPER PATH MOTOR (HI SPEED) Drives booklet IN roller. (800mm/s)
D 23-2-027 BOOKLET PAPER PATH MOTOR (MID SPEED) Drives booklet IN roller. (250mm/s)
D 23-2-028 BOOKLET PAPER PATH MOTOR (LOW SPEED) Drives booklet IN roller. (50mm/s)
D 23-2-029 BOOKLET FOLDER ROLLER MOTOR FORWARD Drives folder roller. (Regular rotation)
D 23-2-030 BOOKLET FOLDER ROLLER MOTOR REVERSE Drives folder roller. (Reverse rotation)
D 23-2-031 TRAY BELT DRIVE MOTOR Drives tray belt.
D 23-2-032 BOOKLET PADDLE MOTOR Drives booklet paddle. (Rotation)
D 23-2-033 FOLDER DRIVE MOTOR 2 Drives transport roller and folding roller.
D 23-2-034 FOLDER DRIVE MOTOR 1 Drives transport within the folder.
D 23-2-035 FOLDER ENTRANCE MOTOR (HIGH SPEED) Drives transport above the folder.
D 23-2-036 FOLDER ENTRANCE MOTOR (LOW SPEED) Drives transport above the folder.
D 23-2-037 FOLDING SOLENOID 1 Drives folding solenoid 1.
Multifunction Finisher
D 23-2-038 FOLDING SOLENOID 2 Drives folding solenoid 2.
D 23-2-039 ENVELOPE TRAY LED 1 Activates envelope tray LED 1.
D 23-2-040 FOLDER C SOLENOID Folder C solenoid activation.
Auto-control stacking tray / RP stacking tray
Operates AS side fence motor in the widen direction.
D 25-2-001 AS SIDE FENCE MOTOR (WIDEN)
If left alone while being driven,the mechanism may be damaged.
Operates AS side fence motor in the close direction.
D 25-2-002 AS SIDE FENCE MOTOR (CLOSE)
If left alone while being driven,the mechanism may be damaged.
Operates AS end fence motor in the widen direction.
D 25-2-003 AS END FENCE MOTOR (WIDEN)
If left alone while being driven,the mechanism may be damaged.
Operates AS end fence motor in the close direction.
D 25-2-004 AS END FENCE MOTOR (CLOSE)
If left alone while being driven,the mechanism may be damaged.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
PMS section
CONFIDENTIAL

Carry out compensation using the following steps


(1) Touch the 3 diagonally opposite points on the panel to calculate the compensation amount for those positions.
U 01-3-001 PANEL CALIBRATION ×
(2) Display the confirmation screen, touch the 3 points and confirm that they have been compensated correctly.
 If compensation fails, go back to step (1) (redo compensation)
Automatically adjusts the touch pane threshold value (ON/OFF threshold value). Adjustment values are saved in the
TOUCH PANEL THRESHOLD
U 01-3-002 data flush of the panel micro computer. ×
Unit Check System

LEVEL ADJUST
Do not touch the touch panel when executing this TM.
REv information recorded in the buffer is stored in a CSV file and written to a USB memory device.
Buffer data should not be cleared after writing when TM0-01-6-041 "REMOTE CONTROL FUNCTION SELECTION" are
set to "Enable".
U 01-3-011 REV INFORMATION WRITE ○
Execution is possible when TM0-01-6-051 "REMOTE REV FUCNTION ON/OFF" in this menu is enabled.
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM number shall also be
unavailable.
Generates manual event code set in TM0-01-6-054 "REMOTE MANUAL EVENT CODE1 SETTING

" and TM0-01-6-055 "REMOTE MANUAL EVENT CODE2 SETTING", as a Rev event.
U 01-3-012 MANUAL EVENT CODE SET ×
This menu can only be executed when TM0-01-6-051 "REMOTE REV FUCNTION ON/OFF" is enabled.
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM number shall also be
unavailable.
The transmit log file recording the transmission history between the transmission module and management server is
saved to an external memory device (USB memory device).
When executed without connecting a USB memory device, the action will end in an error when there is insufficient USB
memory capacity.
U 01-3-013 TRANSMIT LOG USB SAVE ○
* This menu can be executed only when TM0-01-6-041 "REMOTE CONTROL FUNCTION SELECTION" is enabled.
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM number shall also be
unavailable.

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When the remote agent function is ON, the CSV file, which serves as the source for generating transmission failure files
(XML) between the transmission server and remote management server, is stored on an external memory device (USB
memory device). When executed without connecting a USB memory device, the action will end in an error when there is
insufficient USB memory capacity.
TRANSMIT FAIL DATA USB
U 01-3-014 ○
SAVE
* This menu can be executed only when TM0-01-6-041 "REMOTE CONTROL FUNCTION SELECTION" is enabled.
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM number shall also be
unavailable.
Display the following count values in a list and print. Print content is the count type and value. Count values are listed in
8 to 10 digits (zero suppression).
- Detailed count 1 - 21
- Maintenance count (Paper feed system, paper ejection system)
- Finisher count 1 - 8
- Cleaning count (extras, strong, normal)
- Offset staple taper receiving tray count 1 - 3
U 01-3-021 COUNT INFORMATION PRINT ○
Print conditions are as follows (cannot be changed)
- Output size:  A4 (millimeters), Letter (Inches)
- Paper feed tray  - Paper feed tray (Because specification processing is manual, print is carried out even when
different size paper is loaded
- Paper ejection tray:  Standard paper ejection tray (FD paper receiving tray)
- Duplex print setting: Both sides
- Quantity: 1

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
PMS section
CONFIDENTIAL

PMS and engine TM that fulfill the following conditions are extracted and printed in the reference chart. Contents for print
should be the TM number, TM name (English only), and setting value.
If there are no TMs that fulfill the following conditions, print "With no change" (none).
- TM for service engineer
- Setting value can be changed
U 01-3-022 TEST MODE CONFIG PRINT - Setting value saved on main unit as non-volatile ○
- Setting value changed from default

Print conditions are the same as TM0-01-3-021 "Print count information".


* Prints the numbers and the setting values only for TM unshown on the panel.
* Refer to "Information print output material.xls" for the layout of print contents.
PMS and engine TM that fulfill the following conditions are extracted and printed in the reference chart. Contents for print
should be the TM number, TM name (English only), and setting value.
If there are no TMs that fulfill the following conditions, print "With no change" (none).
- TM for service engineer/manufacturing/development
- Setting value can be changed
U 01-3-023 TEST MODE CONFIG PRINT 2 - Setting value saved on main unit as non-volatile ○
- Setting value changed from default

Print conditions are the same as TM0-01-3-021 "Print count information".


* Prints the numbers and the setting values only for unshown test mode on the panel.
The print layout is the same as TM0-01-3-022 "Test mode setting print".
Conducts a communication check between the main unit (transmission module) and management server.
The management server receiver can be checked in TM0-01-6-061 "AUTHENTICATION SERVER CONNECTION".
ADMIN SERVER
U 01-3-031 * This menu can be executed only when TM0-01-6-041 "REMOTE CONTROL FUNCTION SELECTION" is enabled. ○
COMMUNICATION TEST
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM number shall also be
unavailable.
Sets printed content of charge count print (J) via USB memory device.
- Read destination: Directly under USB memory folder
File name: ChargeCountTest.csv

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CHARGE COUNT PRINT(J)


U 01-3-036 ×
IMPORT [Precaution]
Executing immediately after inserting a USB memory device may cause W049-0280-6. Execute the following steps.
- After inserting a USB memory device, wait 5 seconds before executing
- Re-execute if W049-0280-6 appears
Saves printed content of charge count print (J) to USB memory device.
- Write destination: Directly under USB memory folder
File name: ChargeCountTest.csv
Overwrite procedures are carried out if a file with the same name already exists.
CHARGE COUNT PRINT(J)
U 01-3-037 ×
EXPORT
[Precaution]
Executing immediately after inserting a USB memory device may cause W049-0280-6. Execute the following steps.
- After inserting a USB memory device, wait 5 seconds before executing
- Re-execute if W049-0280-6 appears
Reads user information and retail store information from a USB memory device printed in a charge count.
- Read destination: Directly under USB memory folder
File name: ChargeCountTest.csv
CHARGE COUNT PRINT(G)
U 01-3-038 ×
IMPORT [Precaution]
Executing immediately after inserting a USB memory device may cause W049-0280-6. Execute the following steps.
 - After inserting a USB memory device, wait 5 seconds before executing
- Re-execute if W049-0280-6 appears

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
PMS section
CONFIDENTIAL

Writes user information and retail store information to a USB memory device printed in a charge count.
- Write destination: Directly under USB memory folder
File name: ChargeCountTest.csv
Overwrite procedures are carried out if a file with the same name already exists.
CHARGE COUNT PRINT(G)
U 01-3-039 ×
EXPORT
[Precaution]
Executing immediately after inserting a USB memory device may cause W049-0280-6. Execute the following steps.
 - After inserting a USB memory device, wait 5 seconds before executing
- Re-execute if W049-0280-6 appears
Restoring default setting values to engine control HDD
The store data when executing this TM differs from the storage destination when executing TM0-01-3-041 "TEST MODE
VALUE STORE".
Restoring default setting values This TM is executed internally while TM0-01-4-002 "Factory default" is running.
U 01-3-040 ×
to engine control PCB Supplement
Because the engine control PCB was damaged during unpacking, it is assumed that the HDD factory setting values
are not reflected the first time the power is turned ON, and the TM is executed internally and factory setting values are
saved.
Saves engine part test mode setting values to PMS HDD. Used when replacing PCB.
U 01-3-041 TEST MODE VALUE STORE ○
Data saved to the HDD is restored to PCB on TM0-01-3-042 "Test mode setting value restore".
In TM0-01-3-041 "TEST MODE VALUE STORE", engine part test mode setting values saved to the PMS HDD are
U 01-3-042 TEST MODE VALUE RESTORE ○
restored to the engine PCB. Used when replacing PCB.
Restores data saved to the HDD to the engine control PCB.
ENGINE FACTORY VALUE Supplement
U 01-3-043 ○
RESTORE If the test mode is executed but there is no data to be restored to the engine control PCB, W015-0270 (No FCT set
restore data) error occurs.
Stores the saved setting information from HDD to a USB memory device.
<Restoring procedure>
(1) Set the USB memory device in the main unit and execute.
(2) Turn off and on the printer with the sub power key.
(3) Storing is performed during startup of the printer.
(4) Remove the USB memory drive after the startup of the printer is completed.

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· Information that can be set in administrator setting · User information, group information, and card ID · Job
management information · Stock management information · Favorites and POP information · Account record information
U 01-3-044 HDD VALUE STORE ×
(current and history) · REv and WebRemote information · Setting values of test modes related to data edition that will be
saved in HDD
[Information not retained by storing/restoring]
· Job data, and data saved in storage · Non-volatile mirrored data of the engine control PCB · Temporarily saved data
for image adjustment
[Precaution]
Executing immediately after inserting a USB memory device may cause W049-0280-6. Execute the following steps.
- After inserting a USB memory device, wait 5 seconds before executing
- Re-execute if W049-0280-6 appears
Restores the HDD setting information saved on a USB memory device to the HDD.
* This test is not displayed in the menu. It can be executed only by inputting the test number with numeric keypad, and
the test name is not displayed in the execution screen (to hide the execution mechanism of the test).
<Restoring procedure>
(1) After replacing HDD, insert a USB memory device containing the data for restoration into the printer and execute.
(2) Turn off and on the printer with the sub power key.
(3) Restoring is performed during startup of the printer.
U 01-3-045 HDD VALUE RESTORE (4) Remove the USB memory drive after the startup of the printer is completed, and press the sub power key to restart ×
the printer.
(5) After the startup of the printer is completed, confirm that the setting information is restored successfully.

[Precaution]
Executing immediately after inserting a USB memory device may cause W053-0053-2. Execute the following steps.
- After inserting a USB memory device, wait 5 seconds before executing
- Re-execute if W049-0280-6 appears

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Image Adjustment
CONFIDENTIAL

<Automatic image adjustment>


The function performs rough adjustment of print timing.
By adjusting the print timing of each nozzle line for misaligned paper transfer direction print positions for each head
nozzle line, the paper transfer direction print print position can be aligned.
Perform rough adjustment when misalignment of the print positions is large.
Reading is executed at 400 dpi.
Def = 2, Min = 1, Max = 9, Step = 1, Unit = sheets

The recommended auto image adjustment sequence is as follows.


(1) TM0-02-3-001 "Print timing rough adjustment"
PRINT TIMING ROUGH
U 02-3-001 (2) TM0-02-3-002 "BP direction adjustment" ○
ADJUSTMENT
(3) TM0-02-3-003 "Registration roller direction adj"
(4) TM0-02-3-004 "Print head angle adjustment"
(5) TM0-02-3-005 "Print head position adjustment"
(6) TM0-02-3-006 "Print timing fine&overlap width adj"*
(7) TM0-02-3-007 "Print head edge density adjustment"
(8) TM0-02-3-008 "Head density adjustment"
(9) TM0-02-3-009 "Image elongation adjustment"

*(6) TM0-02-3-006 "Print timing fine&overlap width adj" is the TM that executes TM0-02-3-010 "Print timing fine
adjustment" and TM0-02-3-011 "Overlap width adjustment". The two TMs above can be executed in place of (6).
<Automatic image adjustment>
The function aligns the transfer belt unit orientation with the print head holder unit orientation.
The adjustment amount (scale mark numbers) of the BP unit direction adjustment mechanism is calculated and
displayed from the printed and scanned image data of the measurement pattern.
U 02-3-002 BP DIRECTION ADJUSTMENT ○
Reading is executed at 400 dpi.

For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Automatic image adjustment>
Aligns the registration roller orientation with the transfer belt orientation.
The adjustment amount of the registration roller unit direction adjustment mechanism is displayed from the printed and

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REGISTRATION ROLLER scanned image data of the measurement pattern.


U 02-3-003 ○
DIRECTION ADJ Reading is executed at 400 dpi.

For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Automatic image adjustment>
The function adjusts the print heads so that the lengthwise direction of nozzles becomes perpendicular to the paper
transport direction. From the scanned image of the printed measurement pattern,the paper transport direction and the
lengthwise angle direction of nozzles are calculated and the number of rotations for the print head angle adjustment
U 02-3-004 HEAD ANGLE ADJUSTMENT screw are calculated and displayed. ○
Reading is executed at 400 dpi.

For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Automatic image adjustment>
Calculates the relative position of the horizontal (lengthwise direction of nozzle) of each lane's Cyan, Magenta, and
Yellow print head relative to the Black print head of the same lane and converts it to the adjustment screw rotation
amount and displays it to match the Black.
When adjusting the Black print head position (e.g., when the Black print head is replaced), calculation is conducted from
U 02-3-005 HEAD POSITION ADJUSTMENT ○
the Cyan, Magenta, and Yellow adjustment amount (either or the average value) of the same lane.
Reading is executed at 400 dpi.

For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Image Adjustment
CONFIDENTIAL

<Automatic image adjustment>


A single scan of TM0-02-3-010 "Print timing fine adjustment" and TM0-02-3-011 "Overlap width adjustment"
simultaneously calculates the adjustment value and sets the result of adjustment value to the engine.
PRINT TIMING FINE&OVERLAP
U 02-3-006 Def = 2, Min = 1, Max = 9, Step = 1, Unit = sheets ○
WIDTH ADJ
For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Manual image adjustment>
(Although this contains the preferable automatic image adjustment sequence, because the adjustment value is entered
and set, it is manual image adjustment.)
Adjusting approximately a 0.5 mm width of the print head edge compensates for density.
HEAD EDGE DENSITY - Click the "Print" button to print an edge adjustment pattern. Enter the desired position information for each seam.
U 02-3-007 ○
ADJUSTMENT Def = (blank column), Min = 1, Max = 20, Step = 1,
Unit = number (which number in a pattern with 12 components)

For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Automatic image adjustment>
The function adjusts the print head drive correction voltage to keep the same print density between neighboring lanes.
Reading is executed at 300 dpi.
U 02-3-008 HEAD DENSITY ADJUSTMENT ○
For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Automatic image adjustment>
The function adjusts the length of the image in the paper transport direction.
IMAGE ELONGATION Reading is executed at 400 dpi.
U 02-3-009 ○
ADJUSTMENT
For the preferable automatic image adjustment execution sequence, see TM0-02-3-001 "PRINT TIMING ROUGH
ADJUSTMENT".
<Automatic image adjustment>
The function performs fine adjustment of print timing.
PRINT TIMING FINE By adjusting the print timing of each nozzle line for misaligned paper transfer direction print positions for each head

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U 02-3-010 ○
ADJUSTMENT nozzle line, the paper transfer direction print print position can be aligned.
Reading is executed at 400 dpi.
Def = 2, Min = 1, Max = 9, Step = 1, Unit = sheet
<Automatic image adjustment>
Adjusts the overlap of the print areas of neighboring print heads
The function measures overlap of the print areas of neighboring print heads and determines the nozzle range. When a
OVERLAP WIDTH parameter that is larger than the actual overlap width value is set, a gap can occur in the seam, and when a parameter
U 02-3-011 ○
ADJUSTMENT that is smaller than the actual overlap width value is set, the seam becomes darker. The seam becomes hard to see if
the appropriate overlap is specified.
Reading is executed at 400 dpi.
Def = 2, Min = 1, Max = 9, Step = 1, Unit = sheet
<Manual image adjustment>
Adjusts the beginning image recording position for the leading edge of the paper (length of margin) and length of the
margin for the trailing edge of the paper.
Determines the leading edge of the paper and trailing edge of the paper based on the output from the top edge sensor.
The top edge sensor contains both the top edge sensor 1 and top edge sensor 2, which are necessary for adjusting the
leading and trailing positions.

TOP END POSITION Sensor 1 Top print position:


U 02-3-021 ○
ADJUSTMENT Def = 0, Min = -70, Max = 70, Step = 1, Unit = 0.1mm
Sensor 1 Trailing end mask length:
Def = 0, Min = -70, Max = 70, Step = 1, Unit = 0.1mm

Sensor 2 Top print position:


Def = 0, Min = -70, Max = 70, Step = 1, Unit = 0.1mm
Sensor 2 Trailing end mask length:
Def = 0, Min = -70, Max = 70, Step = 1, Unit = 0.1 mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Image Adjustment
CONFIDENTIAL

<Manual image adjustment>


The function adjusts the amount of margin at the right and left edges of paper.
Left:
U 02-3-022 SIDE MASK ADJUSTMENT ○
Def = 0, Min = -100, Max = 100, Step = 1, Unit = 0.1 mm
Right:
Def = 0, Min = -100, Max = 100, Step = 1, Unit = 0.1 mm
<Manual image adjustment>
U 02-3-023 DENSITY COMPENSATION The function compensates for density difference between the print heads. ○
Def = 0, Min = -100, Max = 100, Step = 1, Unit = 0.01 V
<Manual image adjustment>
The function adjusts the individual print head positions in the X direction with reference to black of the lane.
Def = 0, Min = *, Max = *, Step = 1, Unit = μm

U 02-3-024 X DIRECTION ADJUSTMENT *Min and Max are determined by TM0-02-3-026 "Print head overlap adjustment" ○
The "1" taken from the TM0-02-3-026 value is the absolute figure for Min and Max in this TM. Min is the value with a -
(minus) attached.
TM0-02-3-026 = 1000, Min = -999, Max = 999
TM0-02-3-026 = 2000, Min = -1999, Max = 1999
<Manual image adjustment>
The function adjusts print timing of each nozzle for each line.
U 02-3-025 Y DIRECTION ADJUSTMENT ○
Def = 0, Min = -3000, Max = 3000, Step = 1,
Unit = 2.64μm (84.5μm* (1/32) ⇒ 1 dot 1/32)
<Manual image adjustment>
The function adjusts overlap between neighboring lanes.
Def = 0, Min = *, Max = 3000, Step = 1, Unit = μm
OVERLAP AMOUNT
U 02-3-026 *Min is determined by the value in TM0-02-3-024 "X DIRECTION ADJUSTMENT". ○
ADJUSTMENT
The value with a "1" added to the absolute figure of TM0-02-3-024 determines the Min for this TM. Min is the value with
a - (minus) attached.
TM0-02-3-024 = 1000, Min = 1001
TM0-02-3-024 = 2000, Min = 2001
<Manual image adjustment>

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Sets "AL value" and "voltage value" with respect to the head which is specified in "head color designation" and "head
position designation" when the head is replaced.
- Head color: Selects the colors of the replaced heads
- Head position designation: Selects the positions of the replaced heads
HEAD REPLACEMENT - AL value: Inputs the AL value described in the replaced heads
U 02-3-027 ○
PARAMETER - Voltage value: Inputs the voltage value described in the replaced heads

AL value:
Def = 0, Min = 0, Max = 13, Step = 1, Unit = Mode
Voltage value:
Def = 1100, Min = 700, Max = 1400, Step = 1, Unit = 0.01 V
Temporarily saves (backs up) current image adjustment data.
IMAGE ADJUST PARAMETER
U 02-3-041 * Temporarily saves the current adjustment values before image adjustment, enables you to restore the original status if ×
SAVE
image adjustment fails.
IMAGE ADJUST PARAMETER Retrieves the image adjustment data temporarily stored in TM0-02-3-041 "IMAGE ADJUST PARAMETER SAVE."
U 02-3-042 ×
RETRIEVE * Enables you to restore the original status if image adjustment fails.
Transmits the image adjustment command from USB memory to the engine.
* When executing this test mode, you must insert the USB memory stick containing image adjustment files into the main
IMAGE ADJUST FILE
U 02-3-043 unit beforehand. ○
TRANSMIT
Error message W047-0255 (No image adjustment file error) will appear if this test mode is executed with no image
adjustment command file in the USB memory stick.
Engine system section
Executes "INK SUPPLY UNIT INITIALIZE" and "Maintenance head holder unit mechanisms initialization."
U 04-3-001 INITIALIZE MOVEMENT * This menu cannot be executed if an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" ○
occurs.
OPTION PCB FIRMWARE
U 04-3-008 Downloads option PCB firmware. ×
DOWNLOAD

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Engine system section
CONFIDENTIAL

U 04-3-011 ADJUST PARAMETER SAVE Backs up setting values that vary from equipment to equipment. Overwrites the factory default test mode settings. ×
Automatically acquires paper edge information and AD values.
U 04-3-021 CIS OPERATION CHECK * This menu cannot be executed under following conditions. ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
Executes automatic shading compensation for the rear (left) CIS.
REAR CIS SHADING
U 04-3-022 * This menu cannot be executed under following conditions. ×
COMPENSATION
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
Executes automatic shading compensation for the front and rear CIS.
FRONT & REAR CIS SHADING
U 04-3-024 * This menu cannot be executed under following conditions. ×
COMPENSATION
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
Phase from 0 to 340 is performed test print in every 20 steps. Confirms the roller profile phase from interference
ROLLER PROFILE PHASE
U 04-3-026 unevenness of print. ○
PRINT
* This menu cannot be executed in case of inoperable print conditions.
Amplitude from 0100 to 1600 is performed test print in every 100 steps. Confirms the roller profile amplitude from
ROLLER PROFILE AMPLITUDE
U 04-3-027 interference unevenness of print. ○
PRINT
* This menu cannot be executed in case of inoperable print conditions.
Adjustment data is generated from the values entered in TM0-04-6-022 "ROLLER PROFILE AMPLITUDE INPUT" and
U 04-3-028 ROLLER PROFILE DATA OPEN ×
TM0-04-6-023 "ROLLER PROFILE PHASE INPUT," and this is saved to the engine flash memory.
- Prints a head test pattern.
- Transfer speed corresponds to "300-5".
- Paper width 297 mm or wider is used.
- Print conditions other than the above apply the following settings.
-- TM0-04-6-065 "TM PRINT: PRINT HEAD TEST PATTERN"
-- TM0-04-6-061 "TM PRINT: PRINT QUANTITY SETTING"
-- TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION"
-- TM0-04-6-063 "TM PRINT: DUPLEX/SIMPLEX"
-- TM0-04-6-064 "TM PRINT: PAPER FEED TRAY SELECTION"
U 04-3-031 HEAD TEST PATTERN PRINT The following test modes are used when TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION" of "0: FACE UP" is ○
connected with the multi-finisher.
-- TM0-04-6-071 "TM PRINT: EJECT TRAY SELECTION"
-- TM0-04-6-072 "TM PRINT: FIN OFFSET EJECT SELECTION"

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-- TM0-04-6-073 "TM PRINT: FIN STAPLE SELECTION"


-- TM0-04-6-074 "TM PRINT: FIN PUNCHER SELECTION"
-- TM0-04-6-075 "TM PRINT: FIN BOOKLET SELECTION"
-- TM0-04-6-076 "TM PRINT: FIN FOLDING SELECTION"

* This test mode cannot be executed in case of inoperable print conditions.


Executes print operation.
* You must set parameters of print quantity, simplex and duplex print by the following test modes.
TM0-04-6-061 "TM PRINT: PRINT QUANTITY SETTING"
TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION"
U 04-3-032 PRINT OPERATION ○
TM0-04-6-063 "TM PRINT: DUPLEX/SIMPLEX"
TM0-04-6-064 "TM PRINT: PAPER FEED TRAY SELECTION"
TM0-04-6-101 "TM PAPER FEED SPEED SETTING"
* This test mode cannot be executed in case of inoperable print conditions.
An inverse Fourier transform is performed using value entered in TM0-04-6-012 "BELT PROFILE DATA INPUT", and
U 04-3-041 BELT PROFILE DATA OPEN this is saved to the engine flash memory. At this time, the value entered for TM0-04-6-013 "BELT PROFILE CHECK ×
DIGIT INPUT" is used in verification test, and invalid input values cause an error.
Prints the information of replacement part for paper supply system. Print contents are as follows (* 1).
- Equipment information (Date confirmed (Execution date of this test mode), Model name, Serial No., Copy counter,
Package version)
- Part position (Illustration, Number)
- Part name * 2
PREV MAINT CHECK PRINT - Estimated counter * 3
U 04-3-050 ○
(REPLACE) - Current counter
- Evaluation * 3

* 1 Refer to "Information print output material.xls" for the layout of print contents.
* 2 Output cannot be performed in Japanese.
* 3 Output cannot be performed in US English.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Engine system section
CONFIDENTIAL

Prints the information of cleaning part for paper supply system.


PREV MAINT CHECK PRINT
U 04-3-051 ○
(CLEAN)
* Refer to TM0-04-3-050 "PREV MAINT CHECK PRINT (REPLACE)" for more information.
Outputs the counter value of replacement part for paper supply system to USB memory.
Output file name: "0043055.csv"
Output data: Part number and Counter value (Unit without tray cannot be output the tray data)
Output format: csv

Output data image:


COUNT INFORMATION 1-1,250000
U 04-3-055 ○
OUTPUT (REPLACE) 1-2,190000
1-3,100000
2-1-1,123456
2-1-2,123456
2-2-1,123456
3-1,250000
:
Outputs the counter value of cleaning part for paper supply system to USB memory.
COUNT INFORMATION Output file name: "0043056.csv"
U 04-3-056 ○
OUTPUT (CLEAN)
* See TM0-04-3-055 "COUNT INFORMATION OUTPUT (REPLACE)" for more information, such as output data.
Paper feed section
PAPER FEED TRAY WIDTH Specifies an A/D value of 297 mm as the width for paper size detection.
U 05-3-001 ×
ADJUST (WIDE) * Execute this test mode after loading paper of this size (A4 landscape) on the paper feed tray.
PAPER FEED TRAY WIDTH Specifies an A/D value of 210 mm as the width for paper size detection.
U 05-3-002 ×
ADJUST (MID) * Execute this test mode after loading paper of this size (A4 portrait) on the paper feed tray.
PAPER FEED TRAY WIDTH Specifies an A/D value of 105 mm as the width for paper size detection.
U 05-3-003 ×
ADJUST (NRRW) * Execute this test mode after loading paper of this size (A4 portrait, 2-fold) on the paper feed tray.
REGIST&TOP EDGE SNSR 1 Feeds paper from the paper feed tray to the position for executing TM0-05-3-012 "REGIST&TOP EDGE SENSOR 1
U 05-3-011 ×
ADJ AUTO FEED AUTO ADJUST".
REGIST&TOP EDGE SENSOR
U 05-3-012 The luminous energy of registration sensor and top edge sensor 1 are both adjusted automatically. ×

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1 AUTO ADJUST
PFT UPPER LIMIT POSITION
U 05-3-016 Starts the elevator motor, detects the upper limit, and stops it. Positioning is conducted at the upper limit. ×
MOVE
PFT LOWER LIMIT POSITION
U 05-3-017 Starts the elevator motor, detects the lower limit, and stops it. ×
MOVE
TRAY1 UPPERE LIMIT
U 05-3-018 Starts the tray 1 elevator motor, detects the upper limit, and stops it. Positioning is conducted at the upper limit. ×
POSITION MOVE
TRAY2 UPPER LIMIT POSITION
U 05-3-019 Starts the tray 2 elevator motor, detects the upper limit, and stops it. Positioning is conducted at the upper limit. ×
MOVE
Transport section
TOP EDGE SENSOR 2 AUTO
U 06-3-001 The luminous energy of top edge sensor 2 are adjusted automatically. ×
ADJUST
Adjusts the transfer belt motor speed.
* Print conditions shall be as follows (No changes are allowed)
- Output size: A4 landscape (Millimeter machine), Letter landscape (Inch machine)
- Paper feed tray: Paper feed tray
- Paper ejection tray: Standard paper ejection tray (face down tray)
- Duplex print setting: Simplex
BP MOTOR SPEED AUTO
U 06-3-006 - Speed: 632 mm/s (fixing) ×
ADJUST
Measurement is made by feeding 8 papers. Automatically adjusts the speed if the transfer speed is faster than the
prescribed speed (632 mm/s), or slower.
* The test mode area clear and the factory default operation initialize to the set value in TM0-04-3-011 "ADJUST
PARAMETER SAVE."
* This test mode cannot be executed in case of inoperable print conditions.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Transport section
CONFIDENTIAL

Adjusts the lower duplex transport brushless motor speed.


* Print conditions shall be as follows (No changes are allowed)
- Output size: A4 landscape (Millimeter machine), Letter landscape (Inch machine)
- Paper feed tray: Paper feed tray
- Paper ejection tray: Standard paper ejection tray (face down tray)
- Duplex print setting: Simplex
LOWER P-TRANS MOTOR
U 06-3-007 - Speed: 632 mm/s (fixing) ×
SPEED AUTO ADJ
Measurement is made by feeding 8 papers. Automatically adjusts the speed if the transfer speed is faster than the
prescribed speed (632 mm/s), or slower.
* The test mode area clear and the factory default operation initialize to the set value in TM0-04-3-011 "ADJUST
PARAMETER SAVE."
* This test mode cannot be executed in case of inoperable print conditions.
BELT MAINTENANCE COUNT
U 06-3-011 Resets the belt maintenance counter. ×
RESET
Ink maintenance section
Starts normal cleaning.
* This test mode cannot be executed under following conditions.
U 09-3-001 NORMAL CLEANING ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Starts hyper cleaning.
* This test mode cannot be executed under following conditions.
U 09-3-002 HYPER CLEANING ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Starts extra cleaning.
(Necessary time: hyper cleaning (3 times) and Circulation time (approx. 5 min))
U 09-3-003 EXTRA CLEANING * This test mode cannot be executed under following conditions. ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Pressurizes the nozzle to the same value as when pressurizing hyper cleaning.
* This test mode cannot be executed under following conditions.
STRONG CLEANING

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U 09-3-004 - In case an inoperable error in "ink circulation unit" occurs ×


Europe

PRESSURE
- In case an error on "no ink" or "ink bottle" occurs
- In case it is already in "strong cleaning pressure"
Pressurizes the nozzle to the same value as when pressurizing normal cleaning.
* This test mode cannot be executed under following conditions.
NORMAL CLEANING
U 09-3-005 - In case an inoperable error in "ink circulation unit" occurs ×
PRESSURE
- In case an error on "no ink" or "ink bottle" occurs
- In case it is already in "normal cleaning pressure"
Executes ink initial filling.
* This test mode cannot be executed under following conditions.
U 09-3-011 INK INITIAL FILLING ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Initializes the ink supply unit mechanisms.
U 09-3-012 INK SUPPLY UNIT INITIALIZE ×
* This test mode cannot be executed if an inoperable error in "ink circulation unit" occurs.
Moves the wiper motor to the front.
* You must check the transfer belt unit and the ink pan mechanism positions before this operation.
U 09-3-016 WIPE MOTOR TO FRONT * This test mode cannot be executed under following conditions. ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "wiper" is in the front position
Moves the wiper motor to the rear.
* You must check the transfer belt unit and the ink pan mechanism positions before this operation.
U 09-3-017 WIPE MOTOR TO REAR * This test mode cannot be executed under following conditions. ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "wiper" is in the front position
Executes wiping action.
* This test mode cannot be executed under following conditions.
U 09-3-018 WIPING ACTION ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "wiper" is not in the front position
BP ELEVATOR MOTOR TO DOWN (sensor stop)
BP ELEVATOR MOTOR TO
U 09-3-020 * This test mode cannot be executed under following conditions. ×
DOWN
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Ink maintenance section
CONFIDENTIAL

BP ELEVATOR MOTOR TO MIDPOINT (sensor stop)


BP ELEVATOR MOTOR TO
U 09-3-021 * This test mode cannot be executed under following conditions. ×
MIDPOINT
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
BP ELEVATOR MOTOR TO UP (sensor stop)
* This test mode cannot be executed under following conditions.
U 09-3-022 BP ELEVATOR MOTOR TO UP - In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs ×
- In case "transfer belt unit" is in the open position
- In case "transfer belt unit" is in the upper limit position
Moves the BP elevation motor to the upper limit direction (1 sec)
BP ELEVATOR MOTOR PUSH * Machine will not accept any BP related test mode after operation of this test mode since the machine is unable to
U 09-3-023 ×
UP detect the BP position.
 The mechanical initializing operation by open/close of the front cover is required in order to return from this test mode.
BP ELEVATOR MOTOR MAINTENANCE POS (encoder stop)
BP ELEVATOR MOTOR * This test mode cannot be executed under following conditions.
U 09-3-024 ×
MAINTENANCE POS - In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "transfer belt unit" is in the wipe position
Moves the ink pan to the pause position.
* This test mode cannot be executed under following conditions.
U 09-3-026 INK PAN PAUSE POSITION ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "ink pan" is in the storage position or the pause position
Moves the ink pan to the storage position.
* This test mode cannot be executed under following conditions.
U 09-3-027 INK PAN STORAGE POSITION ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "ink pan" is in the storage position
Moves the ink pan to the open position.
* This test mode cannot be executed under following conditions.
U 09-3-028 INK PAN ON-BELT POSITION ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "ink pan" is in the open position
AUTHORIZE CAM MOTOR HP Moves the authorization cam motor to the home position.
U 09-3-031 ×
POSITION * This test mode cannot be executed if an inoperable error in "authorization cam" occurs.
Moves to the normal paper position in head gap adjustment.

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Europe

* This test mode cannot be executed under following conditions.


U 09-3-036 HEAD GAP ADJUST (NORMAL) ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "transfer belt unit" is in the normal paper position
Moves to the card paper position in head gap adjustment.
* This test mode cannot be executed under following conditions.
U 09-3-037 HEAD GAP ADJUST (THICK) ×
- In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "transfer belt unit" is in the card paper position
Moves to the envelope position 1 in head gap adjustment.
HEAD GAP ADJUST * This test mode cannot be executed under following conditions.
U 09-3-038 ×
(ENVELOPE POS1) - In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "transfer belt unit" is in the envelope position 1
Moves to the envelope position 2 in head gap adjustment.
HEAD GAP ADJUST * This test mode cannot be executed under following conditions.
U 09-3-039 ×
(ENVELOPE POS2) - In case an inoperable error in "transfer belt unit," "ink pan," or "wiper" occurs
- In case "transfer belt unit" is in the envelope position 2
Activates K ink circulation pump motor and deactivates automatically in 100 msec.
U 09-3-046 K-PUMP MOTOR ACTION ×
* This test mode cannot be executed if an error on "K ink circulation pump" occurs.
Activates C ink circulation pump motor and deactivates automatically in 100 msec.
U 09-3-047 C-PUMP MOTOR ACTION ×
* This test mode cannot be executed if an error on "C ink circulation pump" occurs.
M (R,B,K2)-PUMP MOTOR Activates M ink circulation pump motor and deactivates automatically in 100 msec.
U 09-3-048 ×
ACTION * This test mode cannot be executed if an error on "M ink circulation pump" occurs.
Activates Y ink circulation pump motor and deactivates automatically in 100 msec.
U 09-3-049 Y-PUMP MOTOR ACTION ×
* This test mode cannot be executed if an error on "Y ink circulation pump" occurs.
Opens the K-ink fuse solenoid valve and then closes it after 500 msec.
U 09-3-051 K INK-SUPPLY VALVE OPEN ×
* This test mode cannot be executed if "K-ink fuse solenoid valve connection error" occurs.
Opens the C-ink fuse solenoid valve and then closes it after 500 msec.
U 09-3-052 C INK-SUPPLY VALVE OPEN ×
* This test mode cannot be executed if "C-ink fuse solenoid valve connection error" occurs.
M (R,B) INK-SUPPLY VALVE Opens the M-ink fuse solenoid valve and then closes it after 500 msec.
U 09-3-053 ×
OPEN * This test mode cannot be executed if "M-ink fuse solenoid valve connection error" occurs.
Opens the Y-ink fuse solenoid valve and then closes it after 500 msec.
U 09-3-054 Y INK-SUPPLY VALVE OPEN ×
* This test mode cannot be executed if "Y-ink fuse solenoid valve connection error" occurs.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Ink maintenance section
CONFIDENTIAL

Opens the pressurized tank air valve and then closes the valve after 500 msec.
U 09-3-056 PRESSURE TANK AIR OPEN ×
* This test mode cannot be executed if "pressurized tank air valve connection error" occurs.
NEGATIVE PRESSURE TANK Closes the negative ink tank air valve and then opens it after 500 msec.
U 09-3-057 ×
AIR OPEN * This test mode cannot be executed if "negative ink tank air valve connection error" occurs.
Pressurizes the nozzle to the same value as at the time of print.
* Execute TM0-09-3-067 "NOZZLE LOW NEGATIVE PRESSURE" to stop it.
* This test mode cannot be executed under following conditions.
U 09-3-066 NOZZLE PRESSURE - PRINT ×
- In case an inoperable error in "ink circulation unit" occurs
- In case an error on "no ink" or "ink bottle" occurs
- In case it is already in "nozzle pressure - print"
Nozzle low negative pressure
* This test mode cannot be executed under following conditions.
NOZZLE LOW NEGATIVE
U 09-3-067 - In case an inoperable error in "ink circulation unit" occurs ×
PRESSURE
- In case an error on "no ink" or "ink bottle" occurs
- In case it is already in "nozzle low negative pressure"
Collectively executes TM0-09-6-025 "INK TEMPERATURE ADJUST ON/OFF", TM0-09-3-066 "NOZZLE PRESSURE -
PRINT," TM0-09-3-067 "NOZZLE LOW NEGATIVE PRESSURE." (Ink circulation work simplification correspondence)
[Action]
Performs processing in the following order in this test mode.
1. When executing this test mode, temporarily stops this test mode if the ink temperature adjustment action is executed.
2. When the ink path pressure is not the nozzle low negative pressure, temporarily changes to the nozzle low negative
pressure, and then changes to the print pressure.
3. When the ink path pressure becomes the print pressure, continues the print pressure in accordance with the setting value
U 09-3-068 INK CIRCULATION ACTION of TM0-09-6-131 "INK CICULATION DURATION", after the set time has elapsed, changes the ink path pressure to the nozzle ○
low negative pressure and then closes this test mode.
* Before the set time has elapsed, changes to the nozzle low negative pressure even when the stop key is pressed from the
panel.
* If the process is interrupted by the error occurrence when executing this test mode, displays W070-0247-3 "TEST MODE
NON-COMPLETE."
* This test mode cannot be executed under following conditions.
- In case an inoperable error in "ink circulation unit" occurs
- In case an error on "no ink" or "ink bottle" occurs

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Europe

Executes the filter air vent operation before performing TM0-09-3-070 "EXTERNAL FILTER INK CIRCULATION."
- BP ELEVATOR MOTOR TO DOWN
- INK PAN ON-BELT POSITION
- INK-SUPPLY VALVE OPEN
EXTERNAL FILTER AIR VENT
U 09-3-069 - INK CIRCULATION ACTION * 1 ○
INK CIRCULATION
*1
Sets the ink circulation time in the following test mode.
TM0-09-6-050 "TM EXTERNAL FILTER AIR VENT INK CIRCULATION DURATION"
Executes the external filter ink circulation operation.
- BP ELEVATOR MOTOR TO DOWN
- INK PAN ON-BELT POSITION
- INK-SUPPLY VALVE OPEN
- EXTERNAL FILTER INK CIRCULATION ACTION * 1 * 2
- COOLING CIRCULATION ACTION
- (Operator) switches the circulation path
EXTERNAL FILTER INK - (After switching the circulation path) normal cleaning operation
U 09-3-070 ○
CIRCULATION
*1
Sets the external filter ink circulation time in the following test mode.
TM0-09-6-051 "TM EXTERNAL FILTER INK CIRCULATION DURATION"

*2
Displays the execution time of the external filter ink circulation in the following test mode.
TM0-09-5-010 "TM EXTERNAL FILTER INK CIRCULATION EXECUTION TIME DISPLAY"
U 09-3-071 INK HEATER 24V ACTION Activates 24V ink heater and deactivates automatically in 30 sec. ○

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Ink maintenance section
CONFIDENTIAL

Prints a chart for print head cleaning. Output size is equivalent to A3.
Prints an image reflecting the image adjustment parameters.
U 09-3-076 HEAD MAINTENANCE PRINT ○
* Print conditions shall be as follows (No changes are allowed)
- Output size: A3 (Millimeter machine), Ledger (Inch machine)
- Print conditions other than the output size are the same as TM0-01-3-031 "COUNT INFORMATION PRINT."
Prints a chart for checking the nozzles. Output size is equivalent to A3.
Prints an image reflecting the image adjustment parameters. (Actually, although joint processing of head etc. should be
disabled as of HC, non-support is acceptable at the moment)
- Prints the following equipment information at the top of the sheet.
  - Clock/Date (yy/mm/dd)
- Equipment number (8-digit number)
U 09-3-077 NOZZLE CHECK PRINT ○
- TC (service count: 8-digit number)
- Displays all the equipment information in one block, and makes it in all of the six blocks.

* Print conditions shall be as follows (No changes are allowed)


- Output size: A3 (Millimeter machine), Ledger (Inch machine)
- Print conditions other than the output size are the same as TM0-01-3-031 "COUNT INFORMATION PRINT"
Makes the K-color solid image pattern prints and the normal cleaning for the number of times specified by TM0-09-6-112
"MD RECOVERY -REPEAT QTY SETTING", and then makes the solid image pattern print for checking the MD recovery
status in the quantity specified by TM0-09-6-111 "MD RECOVERY -PRINT QTY SETTING".
K-MD RECOVERY PRINT
U 09-3-078 * This test mode cannot be executed under following conditions. ×
ACTION
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
- In case of inoperable print conditions
Makes the C-color solid image pattern prints and the normal cleaning for the number of times specified by TM0-09-6-112 "MD
RECOVERY -REPEAT QTY SETTING", and then makes the solid image pattern print for checking the MD recovery status in
the quantity specified by TM0-09-6-111 "MD RECOVERY -PRINT QTY SETTING".
C-MD RECOVERY PRINT
U 09-3-079 * This test mode cannot be executed under following conditions. ×
ACTION
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
- In case of inoperable print conditions

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Europe

Makes the M-color solid image pattern prints and the normal cleaning for the number of times specified by TM0-09-6-112 "MD
RECOVERY -REPEAT QTY SETTING", and then makes the solid image pattern print for checking the MD recovery status in
the quantity specified by TM0-09-6-111 "MD RECOVERY -PRINT QTY SETTING".
M (R, B)-MD RECOVERY PRINT
U 09-3-080 * This test mode cannot be executed under following conditions. ×
ACTION
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
- In case of inoperable print conditions
Makes the Y-color solid image pattern prints and the normal cleaning for the number of times specified by TM0-09-6-112 "MD
RECOVERY -REPEAT QTY SETTING", and then makes the solid image pattern print for checking the MD recovery status in
the quantity specified by TM0-09-6-111 "MD RECOVERY -PRINT QTY SETTING".
Y-MD RECOVERY PRINT
U 09-3-081 * This test mode cannot be executed under following conditions. ×
ACTION
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
- In case of inoperable print conditions
Purges all the print heads, and drives the K-color print heads.
* This menu cannot be executed under following conditions.
U 09-3-090 K-MD RECOVERY CLEANING ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Purges all the print heads, and drives the C-color print heads.
* This menu cannot be executed under following conditions.
U 09-3-091 C-MD RECOVERY CLEANING ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Purges all the print heads, and drives the M-color print heads.
M (R, B)-MD RECOVERY * This menu cannot be executed under following conditions.
U 09-3-092 ×
CLEANING - In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs
Purges all the print heads, and drives the Y-color print heads.
* This menu cannot be executed under following conditions.
U 09-3-093 Y-MD RECOVERY CLEANING ×
- In case an inoperable error in "transfer belt unit," "ink pan," "wiper," or "ink circulation unit" occurs
- In case an error on "no ink," or "ink bottle" occurs

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Tag control
CONFIDENTIAL

Switches the machine registration status from "temporarily registered" to "final registered."
Functions only when there are machine code tags and the machine is temporarily registered.
U 11-3-001 MACHINE FINAL REGISTERING ×
* Temporary registration = Limited function. Makes the final registration in this menu, and releases the function limit at
the user's request.
Makes when mounting new model card
U 11-3-002 MACHINE CARD DATA INPUT ×
(Writes the RISO machine serial number onto the model card)
Scanner
Activates the FB scanner for one cycle (Return to home position → shading → scanning → return to home position).
Scans at the resolution set in TM0-21-6-161 "TEST MODE PRINT -RESOLUTION".
Scans at the size set in TM0-21-6-162 "TEST MODE PRINT -SCAN SIZE".
U 21-3-001 FB SCAN 1 CYCLE ×
Image data is not output.
* The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131,
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
Performs continuous scanning for TM0-21-3-001 "FB SCAN 1 CYCLE."
Stops the FB scanning in the test stop, and moves the print head carriage to the home position.
U 21-3-002 FB SCAN REPEAT CYCLE ×
* The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131,
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
Moves the scanner print head carriage to the home position.
U 21-3-003 CARRIAGE HP POSITION * The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131, ×
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
After the print head carriage is moved to the home position, it is moved to the print head carriage replacement position.
CARRIAGE REPLACE Print head carriage replacement position: 335 mm from the home position toward the FB side
U 21-3-004 ×
POSITION * The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131,
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
After the carriage is moved to the home position, it is moved to the locked position during auto startup.
Lock position: 6.1 mm from the home position toward the AF side
U 21-3-005 CARRIAGE LOCK POSITION ×
* The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131,
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
Moves the print head carriage in the lock position to the home position.
U 21-3-006 SCANNER LOCK RELEASE * The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131, ×
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).

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SCANNER TEST SET VALUE Saves scanner test mode setting values to the PMS HDD. Used when FB and AF boards are replaced.
U 21-3-010 ○
STORE * Restores data on the HDD to FB and AF boards using TM0-21-3-032 "SCANNER TEST SET VALUE RESTORE."
Performs continuous AF scanning for as many cycles as there are loaded originals (Return to the home position →
shading → move to AF scanning position → scanning).
Scans at the resolution set in TM0-21-6-161 "TEST MODE PRINT -RESOLUTION".
Scans at the size set in TM0-21-6-062 "TEST MODE PRINT -SCAN SIZE".
Scans the scanning surface set in TM0-21-6-163 "TEST MODE PRINT -AF SCAN SPLX/DPLX".
U 21-3-011 AF SCAN REPEAT CYCLE ×
Image data is not output.
Stops the AF scanning in the test stop, and moves the print head carriage to the home position.
If originals are not loaded to AF, the test is terminated immediately.
* The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131,
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
Transfers AF originals continuously for as many cycles as there are loaded originals.
* This test mode only transfers originals. Scanning of originals is not performed.
AF ORIGINAL FEEDING
U 21-3-012 Transfers the scanning surface set in TM0-21-6-163 "TEST MODE PRINT -AF SCAN SPLX/DPLX". ×
OPERATION
* The execution of this test mode is prohibited when errors have occurred on the EEPROM (U007-4130, U007-4131,
U007-4132, U098-4140, U098-4141, U098-4142, U098-4143).
Adjusts the AF original paper guide VR, based on postcard-sized paper (100 mm).
AF GUIDE FENCE VR ADJUST
U 21-3-013 * TM0-21-3-014 "AF GUIDE FENCE VR ADJUST (A4R)" must also be performed to complete the AF original paper ×
(P-CARD)
guide VR. There is no higher priority in these two test modes.
Adjusts the AF original paper guide VR, based on A4 Landscape paper (297 mm).
AF GUIDE FENCE VR ADJUST
U 21-3-014 * TM0-21-3-013 "AF GUIDE FENCE VR ADJUST (P-CARD)" must also be performed to complete the AF original paper ×
(A4R)
guide VR. There is no higher priority in these two test modes.
U 21-3-015 AF WHITE PLATE POSITION Moves the AF side white plate to the white plate position ×
AF WHITE PLATE HOME
U 21-3-016 Moves the AF side white plate to the home position ×
POSITION

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Scanner
CONFIDENTIAL

Prints a test pattern (RGB gradation data generated by the CCD board is converted to a CMYK image and printed)
generated by the scanner.

Prints the gradation that varies from black into white, from left to right (horizontal) when the leading edge of paper
ejected is set as the top.
The width of the gradation is approx. 86.7 mm for 2,048 pixels of 600 dpi.
The variation of gradation is not smooth since it is affected by the color profile when converting from RGB to CMYK.
SCANNER TEST PATTERN
U 21-3-021 The print quantity is one sheet. ×
PRINT
Prints at the resolution set in TM0-21-6-161 "TEST MODE PRINT -RESOLUTION" and at the size set in TM0-21-6-062
"TEST MODE PRINT -SCAN SIZE".
The number of drops is specified as follows.
When 0, 2, 3 = 300 dpi x 300 dpi and 1 = 300 dpi x 600 dpi are set in TM0-21-6-161 "TEST MODE PRINT
-RESOLUTION" sets the number of drops = 5 and 4 respectively.

Paper for print is transferred from the paper feed tray. Finishing is not performed.
Extracts the scanner test mode satisfying the following conditions, and prints a list of test mode. Contents for print should
be the TM number, TM name (English only), and setting value.
If there are no TMs that fulfill the following conditions, print "With no change" (none).
- Test mode for service technicians
- Variable setting values
U 21-3-022 SCANNER PARAMETER PRINT - Setting values of nonvolatile storage ×
- Setting values changed from the defaults

* Print conditions are the same as TM0-01-3-021 "COUNT INFORMATION PRINT."


* Prints the numbers and the setting values only for unshown test mode on the panel.
The print layout is the same as TM0-01-3-022 "Test mode setting print".
Executes scanner profiling mode.  

(1) Profiling is performed as follows (first time).


 Prepares to record the white level adjustment value → Transitions to recording the white level adjustment value →
Records the white level adjustment value (first time) → Performs white shading
(2) Waits for the CCD lamp luminous energy saturation time.

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Europe

U 21-3-026 SCANNER PROFILE MODE (3) Profiling is subsequently performed as follows (second time). ×
 Records the white level adjustment value (second time) → Performs white shading → Updates the profile.

* Execute this test mode in the closed state of the stage cover.
Execute this test mode again after closing the stage cover when executing the mode in the closed state of the stage
accidentally.
* Execute this test mode when the fan is not rotated since the mode must be executed in the cooled state of the lamp.
Executes back scanner profiling mode.  
SCANNER PROFILE MODE
U 21-3-027 ×
(BACK)
* See TM0-21-3-026 "SCANNER PROFILE MODE" for more information.
SCANNER TEST SET VALUE Restores engine test mode setting values saved to the PMS HDD with TM0-21-3-031 "SCANNER TEST SET VALUE
U 21-3-031 ○
RESTORE STORE" to FB and AF boards. Used when replacing PCB.
Illuminates the scanner front LEDs.  
U 21-3-032 SCANNER FRONT LED LED (green) / LED (red) OFF: 0 / ON: 1 ○
Repeats this sequence: 0/0 → 1/0 → 0/1 → 1/1 → 0/0                     
U 21-3-033 CARRIAGE TM POSITION Moves the carriage to the position set in the test mode. ×

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Multifunction Finisher
CONFIDENTIAL

U 23-3-001 FINISHER NVM DATA STORE Reads finisher NVM information and stores it in nonvolatile memory on the engine. ×
U 23-3-002 FINISHER NVM DATA RESTORE Writes NVM information stored by TM0-23-3-001 "FINISHER NVM DATA STORE" back to the finisher. ×
U 23-3-004 PUNCHER 2HOLE POSITION Moves the 2/4 hole puncher unit to the home position. ×
U 23-3-005 PUNCHER 3HOLE POSITION Moves the 3-hole puncher unit to the home position. ×
U 23-3-006 PUNCHER MOTR 2HOLE Moves the 2/4 hole puncher unit in both directions. ×
U 23-3-007 PUNCHER MOTOR 3HOLE Moves the 3-hole puncher unit in both directions. ×
PUNCHER MOVE MOTOR
U 23-3-008 Moves the puncher unit toward the front at high speed. ×
HIGH FRONT
PUNCHER MOVE MOTOR
U 23-3-009 Moves the puncher unit toward the rear at high speed. ×
HIGH REAR
PUNCHER MOVE MOTOR LOW
U 23-3-010 Moves the puncher unit toward the front at low speed. ×
FRONT
PUNCHER MOVE MOTOR LOW
U 23-3-011 Moves the puncher unit toward the rear at low speed. ×
REAR
TRANSPORT GATE SOLENOID
U 23-3-012 Switches the paper path toward the buffer. ×
PUSH
TRANSPORT GATE SOLNOID
U 23-3-013 Switches the paper path toward the top tray. ×
PULL
U 23-3-014 TAMPER MOTOR HIGH FRONT Drives the tamper toward the front. (3000pps) ×
U 23-3-015 TAMPER MOTOR LOW FRONT Drives the tamper toward the front. (1000pps) ×
U 23-3-016 TAMPER MOTOR HIGH REAR Drives the tamper toward the rear. (3000pps) ×
U 23-3-017 TAMPER MOTOR LOW REAR Drives the tamper toward the rear. (1000pps) ×
U 23-3-018 END WALL MOTOR OPEN Opens the end wall. ×
U 23-3-019 END WALL MOTOR CLOSE Closes the end wall. ×
U 23-3-020 EJECT CLAMP MOTOR UP Drives the eject roll release. ×
U 23-3-021 EJECT CLAMP MOTOR DOWN Drives the eject roll nip. ×
U 23-3-022 SHELF MOTOR EJECT Pushes the shelf out. ×
U 23-3-023 SHELF MOTOR STORAGE Retracts the shelf. ×
U 23-3-024 STAPLE MOTOR CLOSE Crunches the staple. ×

[17-50]
[17-50]
Europe

U 23-3-025 STAPLE MOTOR REVERSE Reverses the staple motor. (For 110 msec) ×
STAPLE MOVE MOTOR HIGH
U 23-3-026 Moves the staple position toward the front. (1000pps) ×
FRONT
STAPLE MOVE MOTOR LOW
U 23-3-027 Moves the staple position toward the front. (530pps) ×
FRONT
STAPLE MOVE MOTOR HIGH
U 23-3-028 Moves the staple position toward the rear. (1000pps) ×
REAR
STAPLE MOVE MOTOR LOW
U 23-3-029 Moves the staple position toward the rear. (530pps) ×
REAR
COMPILE PADDLE SOLENOID
U 23-3-030 Raises the compile paddle. ×
UP
COMPILE PADDLE SOLENOID
U 23-3-031 Lowers the compile paddle. ×
DOWN
U 23-3-032 SUB PADDLE SOLENOID UP Raises the sub paddle. ×
SUB PADDLE SOLENOID
U 23-3-033 Lowers the sub paddle. ×
DOWN
U 23-3-034 STACKR FLAPER MOTOR UP Raises the stacker flap. ×
U 23-3-035 STACKR FLAPER MOTR DOWN Lowers the stacker flap. ×
U 23-3-036 SET CLAMP SOLENOID Raises and lowers the set clamp. ×
U 23-3-037 PADDLE SUPPORT CLUTCH Raises and lowers the compile sub paddle. ×
U 23-3-038 ELEVATOR MOTOR UP Raises the stacker. ×
U 23-3-039 ELEVATOR MOTOR DOWN Lowers the stacker. ×
U 23-3-040 STACKER OFFSET MOTOR F Moves the stacker offset position toward the front. ×
U 23-3-041 STACKER OFFSET MOTOR R Moves the stacker offset position toward the rear. ×
U 23-3-042 ELEVATOR MOTOR UP 2 Raises the stacker until the stack height sensor is activated. ×
U 23-3-043 ELEVATOR MOTOR DOWN 2 Lowers the stacker until the full stack sensor is activated. ×
U 23-3-044 TAMPER MOTOR MID FRONT Drives the tamper toward the front. (2000pps) ×
U 23-3-045 TAMPER MOTOR MID REAR Drives the tamper toward the rear. (2000pps) ×

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Multifunction Finisher
CONFIDENTIAL

BOOKLET KNIFE FLAP Extends and retracts the booklet knife.


U 23-3-046 ×
SOLENOID (Booklet knife flapper solenoid is actually operated)
BOOKLET END GUIDE MOTOR
U 23-3-047 Drives the booklet end guide downward. (450pps) ×
LOW DOWN
BOOKLET END GUIDE MOTOR
U 23-3-048 Drives the booklet end guide downward. (1002pps) ×
HIGH DOWN
BOOKLET END GUIDE MOTOR
U 23-3-049 Drives the booklet end guide upward. (450pps) ×
LOW UP
BOOKLET END GUIDE MOTOR
U 23-3-050 Drives the booklet end guide upward. (1002pps) ×
HIGH UP
U 23-3-051 BOOKLET STAPLE ON Executes stapling by the booklet stapler (F/R). ×
BOOKLET GATE SOLENOID
U 23-3-052 Switches the paper path to the booklet. ×
PUSH
BOOKLET GATE SOLENOID
U 23-3-053 Switches the paper path to the stacker. ×
PULL
U 23-3-054 END GUIDE MOTOR 1 UP Raises the booklet end guide to the first stopping position for folding. ×
U 23-3-055 END GUIDE MOTOR 1 DOWN Lowers the booklet end guide to the first stopping position for folding. ×
U 23-3-056 END GUIDE MOTOR 2 UP Raises the booklet end guide to the second stopping position for folding. ×
U 23-3-057 END GUIDE MOTOR 2 DOWN Lowers the booklet end guide to the second stopping position for folding. ×
FOLDER GATE SOLENOID 1
U 23-3-058 Switches the paper path toward the top. ×
PUSH
FOLDER GATE SOLENOID 1
U 23-3-059 Switches the paper path to the folder. ×
PULL
FOLDER GATE SOLENOID 2
U 23-3-060 Switches the paper path to the envelope tray. ×
PUSH
FOLDER GATE SOLENOID 2
U 23-3-061 Switches the paper path to the folder. ×
PULL
ENVELOPE LOCK SOLENOID
U 23-3-062 ENVELOPE LOCK SOLENOID OPEN. ×
OPEN
ENVELOPE LOCK SOLENOID

[17-51]
[17-51]

U 23-3-063 ENVELOPE LOCK SOLENOID CLOSE. ×


Europe

CLOSE
U 23-3-064 NIP RELEASE SOLENOID Opens and closes the nip release solenoid. ×
U 23-3-065 BOOKLET F-TAMPER REAR 1 Drives booklet tamper motor F in the rear (tamping) direction. (985PPS) ×
U 23-3-066 BOOKLET F-TAMPER REAR 2 Drives booklet tamper motor F in the rear (tamping) direction. (645PP+F97S) ×
U 23-3-067 BOOKLET F-TAMPER REAR 3 Drives booklet tamper motor F in the rear (tamping) direction. (465PPS) ×
U 23-3-068 BOOKLET F-TAMPER REAR 4 Drives booklet tamper motor F in the rear (tamping) direction. (235PPS) ×
U 23-3-069 BOOKLET F-TAMPER FRONT 1 Drives booklet tamper motor F toward the front (home). (985PPS) ×
U 23-3-070 BOOKLET F-TAMPER FRONT 2 Drives booklet tamper motor F toward the front (home). (645PPS) ×
U 23-3-071 BOOKLET F-TAMPER FRONT 3 Drives booklet tamper motor F toward the front (home). (465PPS) ×
U 23-3-072 BOOKLET F-TAMPER FRONT 4 Drives booklet tamper motor F toward the front (home). (235PPS) ×
U 23-3-073 BOOKLET R-TAMPER FRONT 1 Drives booklet tamper motor R in the front (tamping) direction. (985PPS) ×
U 23-3-074 BOOKLET R-TAMPER FRONT 2 Drives booklet tamper motor R in the front (tamping) direction. (645PPS) ×
U 23-3-075 BOOKLET R-TAMPER FRONT 3 Drives booklet tamper motor R in the front (tamping) direction. (465PPS) ×
U 23-3-076 BOOKLET R-TAMPER FRONT 4 Drives booklet tamper motor R in the front (tamping) direction. (235PPS) ×
U 23-3-077 BOOKLET R-TAMPER REAR 1 Drives booklet tamper motor R toward the rear (home). (985PPS) ×
U 23-3-078 BOOKLET R-TAMPER REAR 2 Drives booklet tamper motor R toward the rear (home). (645PPS) ×
U 23-3-079 BOOKLET R-TAMPER REAR 3 Drives booklet tamper motor R toward the rear (home). (465PPS) ×
U 23-3-080 BOOKLET R-TAMPER REAR 4 Drives booklet tamper motor R toward the rear (home). (235PPS) ×
Extracts the multi-finisher TM satisfying the following conditions, and prints a list of TM. Contents for print should be the
TM number, TM name (English only), and setting value.
If there are no TMs that fulfill the following conditions, print "With no change" (none).
- Test mode for service technicians
- Variable setting values
FIN TEST MODE SETTING
U 23-3-091 - Setting values of nonvolatile storage ○
PRINT
- Setting values changed from the defaults

* Print conditions are the same as TM0-01-3-021 "COUNT INFORMATION PRINT."


* Prints the numbers and the setting values only for unshown test mode on the panel.
The print layout is the same as TM0-01-3-022 "Test mode setting print".

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name Action Stop reception
No.
Offset stapler paper receiving tray
CONFIDENTIAL

U 24-3-001 FDF ADJUST VALUE STORE ×


U 24-3-002 FDF ADJUST VALUE RESTORE ×
FDF COUNT INFORMATION
U 24-3-003 ×
RESTORE
Auto-control stacking tray / RP stacking tray
U 25-3-001 AS SIDE-FENCE HP POSITION Moves the AS side paper guide for paper ejection to the home position. ×
Moves the AS side paper guide for paper ejection to the specified position (TM0-25-6-011 "AS SIDE-FENCE
U 25-3-002 AS SIDE-FENCE CUSTOM ×
POSITION").
U 25-3-003 AS END-FENCE HP POSITION Moves the AS end paper guide for paper ejection to the home position. ×
U 25-3-004 AS END-FENCE CUSTOM Moves the AS end paper guide for paper ejection to the specified position (TM0-25-6-012 "AS END-FENCE POSITION"). ×
Moves the AS paper guide for one cycle.
(1) Returns the side paper guide to the home position.
(2) Returns the end paper guide to the home position.
(3) Moves the side paper guide to the "minimum" position.
U 25-3-005 AS FENCE 1 CYCLE (4) Moves the side paper guide to the "maximum" position. ×
(5) Returns the side paper guide to the home position.
(6) Moves the end paper guide to the "minimum" position.
(7) Moves the end paper guide to the "maximum" position.
(8) Returns the end paper guide to the home position.
IC card authentication kit
This test mode is for configuring the IC Card read out setting and PaperCut connection setting.
The setting is applied by installing the configuration file to the USB memory, inserting the USB memory in the USB port
of the printer and activating this test mode.

- Reading destination: Folder immediately under the USB memory


- File name: "config.txt"
- Character code of the configuration file: cp932 (Windows-31J)
* To use this test mode, the setting of the TM0-27-6-004 "IC CARD CONFIG" must be selected to "0: Use Config File."
* Related errors are:
- No USB memory → W053-0053
AUTHENTICATION SERVER
U 27-3-001 - No configuration file → W098-0267 ×

[17-52]
[17-52]

CONFIG IMPORT
Europe

- Incorrect file format → W098-0267


* Applied setting without errors is:
- Incorrect setting (out of specifications, typographical error, etc.)
→ The test mode works at the default setting
→ TM0-27-5-001 "IC CARD CONFIG DISPLAY" and TM0-27-3-002 "IC CARD CONFIG EXPORT" enable confirmation
for the incorrect setting

* This test mode provides the setting for "External authentication server" and "NTP server" for compatibility with older
models. However, it is not recommended to set using this test mode since these can be set by the administrator setting.
* This test mode used USB ports is also available for China and Korea models.
Copies the setting of the TM0-27-3-001 "AUTHENTICATION SERVER CONFIG IMPORT," or TM0-27-6-004 "IC CARD
CONFIG" in USB memory.

- Copying destination: Folder immediately under the USB memory


U 27-3-002 IC CARD CONFIG EXPORT ×
- File name: "config.txt"
Same file name in the USB memory will be overwritten.

* This test mode used USB ports is also available for China and Korea models.
Postscript option
Activates the internal rip.
* Executing this TM requires an activation card to be installed.
U 31-3-001 ACTIVATE INTERNAL RIP ×
W070-0247-3 may occur if processing fails. TM0-31-5-001 "ACTIVATION CARD STATUS" enables you to check
whether the activation card was already activated.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

PMS section
CONFIDENTIAL

- Restores factory default values for test modes that can be set by service technicians and are stored on the PMS and engine.
Values stored on scanners or multi-finishers are not cleared.
- Executes the same processing as TM0-01-4-003 "SETUP WIZARD INITIALIZE" (sets the next startup flag for the setup wizard)
I 01-4-001 TEST MODE CLEAR (ALL)
Initialize System

* This test mode number and name are not displayed on the panel. (All non-display)
* Execute this test mode by directly entering the number.
* Do not power OFF the machine while this test mode is in action.
Deletes or puts back to default of setting value and all data except the system (firmware).
Makes the state that the following initialization processes are completely executed.
- "Factory default" in Initialization function
- "Delete all user information" in Initialization function
- Executes the same processing as TM0-01-4-003 "SETUP WIZARD INITIALIZE" (sets the next startup flag for the setup wizard)
- TM0-01-4-023 "ERROR HISTORY DISPLAY CLEAR"
- Restores factory default values for test modes that are stored on the PMS and engine in all of the settings (for service technicians, manufacturing and development) that can
I 01-4-002 FACTORY DEFAULT
be set in the test mode.
Values stored on scanners or multi-finishers are not cleared.

* This test mode number and name are not displayed on the panel. (All non-display)
* Execute this test mode by directly entering the number.
* Print job will not be accepted while in this test mode. Print jobs that are received and those being received will be deleted.
* Do not power OFF the machine while this test mode is in action.
I 01-4-003 SETUP WIZARD INITIALIZE Sets the flag to redisplay setup wizard at the next time of PMS startup.
Resets the PMS to the Factory default (Initializes the HDD)
* This test mode number and name are not displayed on the panel. (All non-display)
I 01-4-011 HDD INITIALIZE * Execute this test mode by directly entering the number.
* Print job will not be accepted while in this test mode. Print jobs that are received and those being received will be deleted.
* Do not power OFF the machine while this test mode is in action.
Initializes the PMS (Initializes the HDD).
* Execute this test mode after replacing the HDD.
* This test mode number and name are not displayed on the panel. (All non-display)
I 01-4-012 EXCHANGE HDD INITIALIZE
* Execute this test mode by directly entering the number.

[17-53]
[17-53]
Europe

* Print job will not be accepted while in this test mode. Print jobs that are received and those being received will be deleted.
* Do not power OFF the machine while this test mode is in action.
I 01-4-021 ERROR CLEAR (ALL) Forces all errors system-wide (PMS, engine, and scanner) to be cleared.
I 01-4-022 ERROR CLEAR (PMS) Forces errors affecting the PMS to be cleared.
I 01-4-023 ERROR HISTORY DISPLAY CLEAR Clears the history information shown by TM0-01-5-011 "ERROR HISTORY DISPLAY".
Engine system section
Restores initial setting and factory default values for test modes that can be set by service technicians and are stored on the engine.
I 04-4-001 TEST MODE CLEAR (ENGINE)
Values stored on multi-finishers are not cleared.
I 04-4-011 ERROR CLEAR (ENGINE) Forces errors affecting the engine to be cleared.
Forcibly clears the error display of ink supply unit (S035-2079-1 to 4, S036-2080-1 to 4, S035-2081-1 to 2, S035-2082-1 to 2, S035-2083-1 to 2, S035-2084-1 to 2).
I 04-4-012 INK DETECT ERROR CLEAR
* Switch power OFF and then ON after executing this test mode to clear the error message.
Clears the information for the recovery operation control.
I 04-4-021 RECOVERY DATA CLEAR
* Switch power OFF and then ON after executing this test mode.
Clears the replacement counter (* 1) and cleaning counter (* 2) for the following parts of the paper feed tray.
- Pickup roller
- Scraper roller
- Stripper pad

*1
I 04-4-110 REPLACE COUNT CLEAR-PFT (ALL) Replacement counter: "Current counter" printed by TM0-04-3-050 "PREV MAINT CHECK PRINT (REPLACE)".

*2
Cleaning counter: "Current counter" printed by TM0-04-3-051 "PREV MAINT CHECK PRINT (CLEAN)".

See "Replacement" and "Overseas" in "information print output material.xls" for the relation between each test mode and part number of REPLACE COUNT CLEAR
continuing from this test mode.
Clears the replacement counter and cleaning counter for the pickup roller of the paper feed tray.
I 04-4-111 REPLACE COUNT CLEAR-PFT (PICKUP)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-PFT Clears the replacement counter and cleaning counter for the scraper roller of the paper feed tray.
I 04-4-112
(SCRAPER) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Engine system section


CONFIDENTIAL

Clears the replacement counter and cleaning counter for the stripper pad of the paper feed tray.
I 04-4-113 REPLACE COUNT CLEAR-PFT (S. PAD)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clears the replacement counter and cleaning counter for the following parts of the tray 1.
- Pickup roller
- Scraper roller
I 04-4-120 REPLACE COUNT CLEAR-TRAY 1 (ALL)
- Stripper pad

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-TRAY 1 Clears the replacement counter and cleaning counter for the pickup roller of the tray 1.
I 04-4-121
(PICKUP) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-TRAY 1 Clears the replacement counter and cleaning counter for the scraper roller of the tray 1.
I 04-4-122
(SCRAPER) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-TRAY 1 (S. Clears the replacement counter and cleaning counter for the stripper pad of the tray 1.
I 04-4-123
PAD) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of Tray 2.
- Pickup roller
- Scraper roller
I 04-4-130 REPLACE COUNT CLEAR-TRAY 2 (ALL)
- Stripper pad

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-TRAY 2 Clear the replacement counter and cleaning counter for the pickup roller of Tray 2.
I 04-4-131
(PICKUP) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-TRAY 2 Clear the replacement counter and cleaning counter for the scraper roller of Tray 2.
I 04-4-132
(SCRAPER) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-TRAY 2 (S. Clear the replacement counter and cleaning counter for the stripper pad of Tray 2.
I 04-4-133
PAD) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the vertical transfer unit.
- Vertical transfer roller (driven)
REPLACE COUNT CLEAR-VERT TRAN
I 04-4-150 - Vertical transfer roller (follower)
(ALL)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.

[17-54]
[17-54]
Europe

REPLACE COUNT CLEAR-VERT TRAN Clear the replacement counter and cleaning counter for the vertical transfer roller (driven) of the vertical transfer unit.
I 04-4-151
(DRV) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-VERT TRAN Clear the replacement counter and cleaning counter for the vertical transfer roller (follower) of the vertical transfer unit.
I 04-4-152
(DRVN) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the registration unit.
- Registration roller
I 04-4-160 REPLACE COUNT CLEAR-REGIST (ALL) - Guide roller

*Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-REGIST Clear the replacement counter and cleaning counter for the registration roller of the registration unit.
I 04-4-161
(TIMING) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-REGIST Clear the replacement counter and cleaning counter for the guide roller of the registration unit.
I 04-4-162
(GUIDE) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the BP.
- Transfer belt
I 04-4-170 REPLACE COUNT CLEAR-BP (ALL) - KG roller

* Refer to TM0-04-4-110 "REPLACE COUNT CLEAR-PFT (ALL)" for more information.


Clear the replacement counter and cleaning counter for the transfer belt of the BP.
I 04-4-171 REPLACE COUNT CLEAR-BP (BELT)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-BP (KG Clear the replacement counter and cleaning counter for the KG roller of the BP.
I 04-4-172
ROLLER) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the downward transfer unit.
- Downward transport roller 1 (driven)
- Downward transport roller 1 (follower)
REPLACE COUNT CLEAR-DESCEND
I 04-4-180 - Downward transport roller 2 (driven)
(ALL)
- Downward transport roller 2 (follower)

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Engine system section


CONFIDENTIAL

REPLACE COUNT CLEAR-DESCEND Clear the replacement counter and cleaning counter for the downward transport roller 1 (driven) of the downward transfer unit.
I 04-4-181
(DRV1) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-DESCEND Clear the replacement counter and cleaning counter for the downward transport roller 1 (follower) of the downward transfer unit.
I 04-4-182
(DRVN1) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-DESCEND Clear the replacement counter and cleaning counter for the downward transport roller 2 (driven) of the downward transfer unit.
I 04-4-183
(DRV2) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-DESCEND Clear the replacement counter and cleaning counter for the downward transport roller 2 (follower) of the downward transfer unit.
I 04-4-184
(DRVN2) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the switchback transfer unit.
- SB roller (driven)
I 04-4-190 REPLACE COUNT CLEAR-SB (ALL) - SB roller (follower)

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the SB roller (driven) of the switchback transfer unit.
I 04-4-191 REPLACE COUNT CLEAR-SB (DRV)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the SB roller (follower) of the switchback transfer unit.
I 04-4-192 REPLACE COUNT CLEAR-SB (DRVN)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the duplex transfer unit.
- Duplex transport roller 1 (driven)
- Duplex transport roller 1 (follower)
- Duplex transport roller 2 (driven)
- Duplex transport roller 2 (follower)
I 04-4-200 REPLACE COUNT CLEAR-LOWER (ALL) - Duplex transport roller 3 (driven)
- Duplex transport roller 3 (follower)
- Duplex transport roller 4 (driven)
- Duplex transport roller 4 (follower)

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 1 (driven) of the duplex transfer unit.
I 04-4-201
(DRV1) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 1 (follower) of the duplex transfer unit.
I 04-4-202

[17-55]
[17-55]
Europe

(DRVN1) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 2 (driven) of the duplex transfer unit.
I 04-4-203
(DRV2) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 2 (follower) of the duplex transfer unit.
I 04-4-204
(DRVN2) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 3 (driven) of the duplex transfer unit.
I 04-4-205
(DRV3) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 3 (follower) of the duplex transfer unit.
I 04-4-206
(DRVN3) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 4 (driven) of the duplex transfer unit.
I 04-4-207
(DRV4) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-LOWER Clear the replacement counter and cleaning counter for the duplex transport roller 4 (follower) of the duplex transfer unit.
I 04-4-208
(DRVN4) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the elevation transfer unit.
- Elevation transport roller 1 (driven)
- Elevation transport roller 1 (follower)
I 04-4-210 REPLACE COUNT CLEAR-ELEV (ALL) - Elevation transport roller 2 (driven)
- Elevation transport roller 2 (follower)

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the elevation transport roller 1 (driven) of the elevation transfer unit.
I 04-4-211 REPLACE COUNT CLEAR-ELEV (DRV1)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the elevation transport roller 1 (follower) of the elevation transfer unit.
I 04-4-212 REPLACE COUNT CLEAR-ELEV (DRVN1)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the elevation transport roller 2 (driven) of the elevation transfer unit.
I 04-4-213 REPLACE COUNT CLEAR-ELEV (DRV2)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the elevation transport roller 2 (follower) of the elevation transfer unit.
I 04-4-214 REPLACE COUNT CLEAR-ELEV (DRVN2)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Engine system section


CONFIDENTIAL

Clear the replacement counter and cleaning counter for the following components of the FD paper ejection unit.
- FD paper ejection roller (driven)
REPLACE COUNT CLEAR-FD EJECT
I 04-4-220 - FD paper ejection roller (follower)
(ALL)
* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-FD EJECT Clear the replacement counter and cleaning counter for the FD paper ejection roller (driven) of the FD paper ejection unit.
I 04-4-221
(DRV) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-FD EJECT Clear the replacement counter and cleaning counter for the FD paper ejection roller (follower) of the FD paper ejection unit.
I 04-4-222
(DRVN) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the replacement counter and cleaning counter for the following components of the FU transfer unit.
- FU transport roller 1 (driven)
- FU transport roller 1 (follower)
REPLACE COUNT CLEAR-FU TRANF
I 04-4-230 - FU transport roller 2 (driven)
(ALL)
- FU transport roller 2 (follower)

* Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-FU TRANF Clear the replacement counter and cleaning counter for the FU transport roller 1 (driven) of the FU transfer unit.
I 04-4-231
(DRV1) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-FU TRANF Clear the replacement counter and cleaning counter for the FU transport roller 1 (follower) of the FU transfer unit.
I 04-4-232
(DRVN1) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-FU TRANF Clear the replacement counter and cleaning counter for the FU transport roller 2 (driven) of the FU transfer unit.
I 04-4-233
(DRV2) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
REPLACE COUNT CLEAR-FU TRANF Clear the replacement counter and cleaning counter for the FU transport roller 2 (follower) of the FU transfer unit.
I 04-4-234
(DRVN2) * Refer to TM0-04-4-110 "Replacement clear - standard paper feed tray (bulk)" for details.
Clear the cleaning counter (*) for the following components of the vertical transfer unit.
- Vertical transfer roller (driven)
- Vertical transfer roller (follower)
CLEAN COUNT CLEAR-VERT TRANF
I 04-4-250
(ALL) * Cleaning Counter: "Current Counter" printed with TM0-04-3-051 "PREV MAINT CHECK PRINT (CLEAN)".

For the relationship between each TM of clear cleaning and the component numbers that follow from this TM on, refer to "cleaning" and "overseas" in " 情報プリント出力資

[17-56]
[17-56]
Europe

料 .xls".
CLEAN COUNT CLEAR-VERT TRANF Clear the cleaning counter for the vertical transfer roller (driven) of the vertical transfer unit.
I 04-4-251
(DRV) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-VERT TRANF Clear the cleaning counter for the vertical transfer roller (follower) of the vertical transfer unit.
I 04-4-252
(DRVN) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the registration unit.
- Registration roller
I 04-4-260 CLEAN COUNT CLEAR-REGIST (ALL) - Guide roller

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the registration roller of the registration unit.
I 04-4-261 CLEAN COUNT CLEAR-REGIST (TIMING)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the guide roller of the registration unit.
I 04-4-262 CLEAN COUNT CLEAR-REGIST (GUIDE)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the BP.
- Transfer belt
I 04-4-270 CLEAN COUNT CLEAR-BP (ALL) - KG roller

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the transfer belt of the BP.
I 04-4-271 CLEAN COUNT CLEAR-BP (BELT)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the KG roller of the BP.
I 04-4-272 CLEAN COUNT CLEAR-BP (KG ROLLER)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the downward transfer unit.
- Downward transport roller 1 (driven)
- Downward transport roller 1 (follower)
I 04-4-280 CLEAN COUNT CLEAR-DESCEND (ALL) - Downward transport roller 2 (driven)
- Downward transport roller 2 (follower)

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Engine system section


CONFIDENTIAL

CLEAN COUNT CLEAR-DESCEND Clear the cleaning counter for the downward transport roller 1 (driven) of the downward transfer unit.
I 04-4-281
(DRV1) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-DESCEND Clear the cleaning counter for the downward transport roller 1 (follower) of the downward transfer unit.
I 04-4-282
(DRVN1) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-DESCEND Clear the cleaning counter for the downward transport roller 2 (driven) of the downward transfer unit.
I 04-4-283
(DRV2) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-DESCEND Clear the cleaning counter for the downward transport roller 2 (follower) of the downward transfer unit.
I 04-4-284
(DRVN2) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the inverted transfer unit.
- SB roller (driven)
I 04-4-290 CLEAN COUNT CLEAR-SB (ALL) - SB roller (follower)

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the SB roller (driven) of the inverted transfer unit.
I 04-4-291 CLEAN COUNT CLEAR-SB (DRV)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the SB roller (follower) of the inverted transfer unit.
I 04-4-292 CLEAN COUNT CLEAR-SB (DRVN)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the duplex transfer unit.
- Duplex transport roller 1 (driven)
- Duplex transport roller 1 (follower)
- Duplex transport roller 2 (driven)
- Duplex transport roller 2 (follower)
I 04-4-300 CLEAN COUNT CLEAR-LOWER (ALL) - Duplex transport roller 3 (driven)
- Duplex transport roller 3 (follower)
- Duplex transport roller 4 (driven)
- Duplex transport roller 4 (follower)

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 1 (driven) of the duplex transfer unit.
I 04-4-301 CLEAN COUNT CLEAR-LOWER (DRV1)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 1 (follower) of the duplex transfer unit.

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I 04-4-302 CLEAN COUNT CLEAR-LOWER (DRVN1)


Europe

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 2 (driven) of the duplex transfer unit.
I 04-4-303 CLEAN COUNT CLEAR-LOWER (DRV2)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 2 (follower) of the duplex transfer unit.
I 04-4-304 CLEAN COUNT CLEAR-LOWER (DRVN2)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 3 (driven) of the duplex transfer unit.
I 04-4-305 CLEAN COUNT CLEAR-LOWER (DRV3)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 3 (follower) of the duplex transfer unit.
I 04-4-306 CLEAN COUNT CLEAR-LOWER (DRVN3)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 4 (driven) of the duplex transfer unit.
I 04-4-307 CLEAN COUNT CLEAR-LOWER (DRV4)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the duplex transport roller 4 (follower) of the duplex transfer unit.
I 04-4-308 CLEAN COUNT CLEAR-LOWER (DRVN4)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the elevation transfer unit.
- Elevation transport roller 1 (driven)
- Elevation transport roller 1 (follower)
I 04-4-310 CLEAN COUNT CLEAR-ELEV (ALL)
- Elevation transport roller 2 (driven)
- Elevation transport roller 2 (follower)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the elevation transport roller 1 (driven) of the elevation transfer unit.
I 04-4-311 CLEAN COUNT CLEAR-ELEV (DRV1)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the elevation transport roller 1 (follower) of the elevation transfer unit.
I 04-4-312 CLEAN COUNT CLEAR-ELEV (DRVN1)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the elevation transport roller 2 (driven) of the elevation transfer unit.
I 04-4-313 CLEAN COUNT CLEAR-ELEV (DRV2)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the elevation transport roller 2 (follower) of the elevation transfer unit.
I 04-4-314 CLEAN COUNT CLEAR-ELEV (DRVN2)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the FD paper ejection unit.
- FD paper ejection roller (driven)
I 04-4-320 CLEAN COUNT CLEAR-FD EJECT (ALL) - FD paper ejection roller (follower)

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action

Engine system section


CONFIDENTIAL

Clear the cleaning counter for the FD paper ejection roller (driven) of the FD paper ejection unit.
I 04-4-321 CLEAN COUNT CLEAR-FD EJECT (DRV)
* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-FD EJECT Clear the cleaning counter for the FD paper ejection roller (follower) of the FD paper ejection unit.
I 04-4-322
(DRVN) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Clear the cleaning counter for the following components of the FU transfer unit.
- FU transport roller 1 (driven)
- FU transport roller 1 (follower)
I 04-4-330 CLEAN COUNT CLEAR-FU TRANF (ALL) - FU transport roller 2 (driven)
- FU transport roller 2 (follower)

* Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-FU TRANF Clear the cleaning counter for the FU transport roller 1 (driven) of the FU transfer unit.
I 04-4-331
(DRV1) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-FU TRANF Clear the cleaning counter for the FU transport roller 1 (driven) of the FU transfer unit.
I 04-4-332
(DRVN1) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-FU TRANF Clear the cleaning counter for the FU transport roller 2 (follower) of the FU transfer unit.
I 04-4-333
(DRV2) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
CLEAN COUNT CLEAR-FU TRANF Clear the cleaning counter for the FU transport roller 2 (follower) of the FU transfer unit.
I 04-4-334
(DRVN2) * Refer to TM0-04-4-250 "Cleaning clear - vertical transfer unit (bulk)" for details.
Transport section
I 06-4-001 BELT STRETCH DATA CLEAR Clear the belt compensation initial value, acquired value, acquired value A, acquired value B, and acquired value C within the flash memory to 0.
Scanner
Return all of the setting values of the TM of the scanner that are out of range to their initial values.
I 21-4-001 SCANNER OVER PARAMETER CLEAR
* Also return the data saved on the EEPROM to the initial value.
Return all of the setting values of the TM of the scanner that are other than their initial values to their initial values.
* Also return the data saved on the EEPROM to the initial value.
* Do not return the following TM of the scanner to their initial values.
TM0-21-6-021 "FB SCAN DEFAULT HORIZON POSITION"
TM0-21-6-022 "FB SCAN DEFAULT START POSITION"
TM0-21-6-023 "FB SCAN DEFAULT IMAGE ELONGATION"
TM0-21-6-041 "AF SCAN DEFAULT IMAGE ELONGATION (F)"

[17-58]
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Europe

TM0-21-6-042 "AF SCAN DEFAULT IMAGE ELONGATION (B)"


TM0-21-6-043 "AF SCAN DEFAULT CARRIAGE POSITION"
* In order to enable the following TM setting values of "Initial Value Settings of the Image Control", it is necessary to switch the power OFF, then ON.
I 21-4-002 SCANNER TEST PARAMETER CLEAR
TM0-21-6-111 "DUO BASIS SET -COPY"
TM0-21-6-112 "DUO BASIS SET -SCAN"
TM0-21-6-116 "DEFAULT EDGE ENHANCEMENT -COPY"
TM0-21-6-117 "DEFAULT EDGE ENHANCEMENT -SCAN"
TM0-21-6-121 "DEFAULT MOIRE REMOVE -COPY"
TM0-21-6-122 "DEFAULT MOIRE REMOVE -SCAN"
TM0-21-6-131 "Base color elimination initial value - copy"
TM0-21-6-132 "Base color elimination initial value - scanner"
TM0-21-6-133 "Base color elimination initial value - copy (rear surface)"
TM0-21-6-134 "Base color elimination initial value - scanner (rear surface)"
Force the scanner jam to be cleared.
* As the scanner jam error will be forced to be cleared, be sure to remove the original that is causing the scanner jam prior to executing this TM (remove the paper on the
I 21-4-006 SCANNER JAM CLEAR
original transport path of the AF). If the original is not removed, the scanner jam error will be cleared despite being in a state of a scanner jam and this will make it impossible
to detect scanner jams that occur thereafter.
Multifunction Finisher
I 23-4-001 NVM PARAMETER CLEAR Return the finisher NVM parameter area to the initial value.
I 23-4-002 NVM-HFSI PARAMETER CLEAR Return the finisher NVM HFSI area to the initial value.
I 23-4-006 STACKER SUB PADDLE COUNT CLEAR Clear the count of the stacker sub paddle
I 23-4-007 STACKER PADDLE COUNT CLEAR Clear the count of the stacker paddle
I 23-4-008 BOOKLET PADDLE COUNT CLEAR Clear the count of the booklet paddle

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

PMS section
CONFIDENTIAL

Confirm the version of the DIALL package data.


M 01-5-001 DIALL PACKAGE DATA VERSION
* X.Y.Z Example) Ver.123.456.789 is to be displayed as 123.456.789.
Confirm the version of the PMS firmware.
M 01-5-002 PMS FIRMWARE VERSION
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the panel firmware.
M 01-5-003 PANEL FIRMWARE VERSION
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the remote control communication module.
Data Monitor Related

* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.

* This menu can be executed only when TM0-01-6-041 "REMOTE CONTROL FUNCTION
M 01-5-004 REMOTE CTRL COM MODULE VERSION SELECTION" is enabled.
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also
be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM
number shall also be unavailable.
Display/print a record of errors that have occurred up to the current point in the normal mode.
Display/print a maximum of 64 errors.
Errors can be displayed/printed upon being filtered based on each type of error (multiple selections
allowed).

The items to display are the error number, error type name, and error occurrence date/time.

The items to print are the error number, error type name, error occurrence date/time, paper feed
tray, paper output tray, paper size, and the total count value.
M 01-5-011 ERROR HISTORY DISPLAY
If the information of records contain no entries, print "No Records (English)".
The error record is to retain a maximum of 1000 entries in order of those that the newest for the
types of "S", "U", "Z", "X", "Y", "W", and "I" combined.

* The print conditions are the same as TM0-01-3-021 "COUNT INFORMATION PRINT

".

[17-59]
[17-59]
Europe

* Refer to "Information print output material.xls" for the layout of print contents.
Display the value that is output with TM0-01-3-033 "TEST MODE CONFIG PRINT 2". The
M 01-5-016 TEST MODE CONFIG 2
contents to display are the TM number, TM name, and setting value.
Display the value of the total count saved by the PMS
M 01-5-021 TOTAL COUNT DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 1 saved by the PMS
M 01-5-022 DETAIL COUNT 1 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 2 saved by the PMS
M 01-5-023 DETAIL COUNT 2 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 3 saved by the PMS
M 01-5-024 DETAIL COUNT 3 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 4 saved by the PMS
M 01-5-025 DETAIL COUNT 4 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 5 saved by the PMS
M 01-5-026 DETAIL COUNT 5 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 6 saved by the PMS
M 01-5-027 DETAIL COUNT 6 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 7 saved by the PMS
M 01-5-028 DETAIL COUNT 7 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 8 saved by the PMS
M 01-5-029 DETAIL COUNT 8 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

PMS section
CONFIDENTIAL

Display the value of the detailed count 9 saved by the PMS


M 01-5-030 DETAIL COUNT 9 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 10 saved by the PMS
M 01-5-031 DETAIL COUNT 10 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 11 saved by the PMS
M 01-5-032 DETAIL COUNT 11 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 12 saved by the PMS
M 01-5-033 DETAIL COUNT 12 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 13 saved by the PMS
M 01-5-034 DETAIL COUNT 13 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 14 saved by the PMS
M 01-5-035 DETAIL COUNT 14 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 15 saved by the PMS
M 01-5-036 DETAIL COUNT 15 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 16 saved by the PMS
M 01-5-037 DETAIL COUNT 16 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 17 saved by the PMS
M 01-5-038 DETAIL COUNT 17 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 18 saved by the PMS
M 01-5-039 DETAIL COUNT 18 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 19 saved by the PMS

[17-60]
[17-60]
Europe

M 01-5-040 DETAIL COUNT 19 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 20 saved by the PMS
M 01-5-041 DETAIL COUNT 20 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the detailed count 21 saved by the PMS
M 01-5-042 DETAIL COUNT 21 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the maintenance count/standard paper feed tray saved by the PMS
M 01-5-043 MAINTENANCE COUNT P-FEED TRAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the maintenance count/Tray 1 saved by the PMS
M 01-5-044 MAINTENANCE COUNT TRAY1 (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the maintenance count/Tray 2 saved by the PMS
M 01-5-045 MAINTENANCE COUNT TRAY2 (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the maintenance count/paper inverting unit saved by the PMS
MAINTENANCE COUNT SWITCHBACK
M 01-5-047 * The master material is the count value retained by the engine unit. Use as a remedy in cases
(PMS)
when a failure has occurred on the side of the engine.
Display the value of the maintenance count/FD paper receiving tray saved by the PMS
M 01-5-048 MAINTENANCE COUNT FD EJECT (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the maintenance count/FU paper receiving tray saved by the PMS
M 01-5-049 MAINTENANCE COUNT FU EJECT (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 1 saved by the PMS
M 01-5-050 FINISHER COUNT 1 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

PMS section
CONFIDENTIAL

Display the value of the finisher count 2 saved by the PMS


M 01-5-051 FINISHER COUNT 2 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 3 saved by the PMS
M 01-5-052 FINISHER COUNT 3 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 4 saved by the PMS
M 01-5-053 FINISHER COUNT 4 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 5 saved by the PMS
M 01-5-054 FINISHER COUNT 5 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 6 saved by the PMS
M 01-5-055 FINISHER COUNT 6 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 7 saved by the PMS
M 01-5-056 FINISHER COUNT 7 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the finisher count 8 saved by the PMS
M 01-5-057 FINISHER COUNT 8 DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the cleaning count/extra saved by the PMS
M 01-5-058 EXTRA CLEANING COUNT DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the cleaning count/strong saved by the PMS
M 01-5-059 STRONG CLEANING COUNT DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the value of the cleaning count/normal saved by the PMS
M 01-5-060 NORMAL CLEANING COUNT DISPLAY (PMS) * The master material is the count value retained by the engine unit. Use as a remedy in cases
when a failure has occurred on the side of the engine.
Display the URL of the remote control server. The URL is as follows:

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http://risoremoteagent.com/

* This menu can be executed only when TM0-01-6-041 "REMOTE CONTROL FUNCTION
M 01-5-066 RISO REMOTE SERVER URL SELECTION" is enabled.
When Enable, this TM is displayed in the menu. Execution by inputting the TM number shall also
be possible.
When disabled, it will not appear in the menu list of this menu. Execution by inputting the TM
number shall also be unavailable.
Display the HDD access speed for when the Hdparam -ft /dev/sda command is executed.
As a minimum of 7 seconds is required to measure the HDD access speed, display "0" until the
measurement is completed.
M 01-5-071 HDD ACCESS SPEED CHECK
As there will be some errors with the measurement, there will be a variance of a dozen or so MB
each time the command is executed.
Display the date and time at which the automatic restoration has occurred and the date and time
of the return destination.
M 01-5-072 HDD AUTOMATIC RECOVERY HISTORY
* The content displayed here is the record of restorations for the PMS database that have been
executed upon being determined that the database is broken when the main unit is activated (and
when data for performing the restoration properly exists).
Engine system section
Confirm the version of the engine package data.
M 04-5-001 ENGINE PACKAGE DATA VERSION
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the SH2A (engine control PCB CPU) firmware of the engine unit.
M 04-5-002 SH2A FIRMWARE VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the paper transport RX firmware of the engine unit.
M 04-5-003 RX FIRMWARE VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
M 04-5-004 FPGA VERSION Confirm the version of the FPGA.
M 04-5-005 ENGINE CTRL PCB VERSION Confirm the version of the engine control PCB.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Engine system section


CONFIDENTIAL

M 04-5-006 IP PCB VERSION Confirm the version of the recording data generation PCB.
Confirm the version of head control PCB 0.
(Head control PCB connecting with the engine control PCB. Head control PCBs are labeled 0 and
M 04-5-007 HEAD DRIVE PCB 0 VERSION
1 in order from that which is closer to the engine PCB.)
(PCB of K/C with 4C units.)
Confirm the version of the SH2A loader.
M 04-5-009 SH2A LOADER VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the tag control microcomputer firmware of the engine unit.
M 04-5-010 TAG CTRL FIRMWARE VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the tag control microcomputer loader of the engine unit.
M 04-5-011 TAG CTRL LOADER VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the SH2A boot program of the engine unit.
M 04-5-012 SH2A BOOT PROGRAM VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the FPGA data of the engine unit.
M 04-5-013 FPGA DATA (NORMAL) VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the multifunction finisher firmware.
M 04-5-015 FINISHER FIRMWARE VERSION (ENGINE)
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of head control PCB 1.
(Head control PCB connecting with the head control PCB 0. Head control PCBs are labeled 0 and
M 04-5-016 HEAD DRIVE PCB 1 VERSION
1 in order from that which is closer to the engine PCB.)
(PCBs of the M/Y or the R/Y of 4C units.)
The configuration version of the FPGA on the head control PCB that is in the very front when
M 04-5-018 HEAD DRIVE FPGA 0 VERSION
looking from the side of the standard paper feed tray
The configuration version of the FPGA on the head control PCB that is in the second position from
M 04-5-019 HEAD DRIVE FPGA 1 VERSION
the front when looking from the side of the standard paper feed tray
M 04-5-021 TOTAL COUNT DISPLAY (ENGINE) Display the value of the total count saved by the engine
M 04-5-022 DETAIL COUNT 1 DISPLAY (ENGINE) Display the value of detailed count 1 saved by the engine
M 04-5-023 DETAIL COUNT 2 DISPLAY (ENGINE) Display the value of detailed count 2 saved by the engine
M 04-5-024 DETAIL COUNT 3 DISPLAY (ENGINE) Display the value of detailed count 3 saved by the engine
M 04-5-025 DETAIL COUNT 4 DISPLAY (ENGINE) Display the value of detailed count 4 saved by the engine

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M 04-5-026 DETAIL COUNT 5 DISPLAY (ENGINE) Display the value of detailed count 5 saved by the engine
M 04-5-027 DETAIL COUNT 6 DISPLAY (ENGINE) Display the value of detailed count 6 saved by the engine
M 04-5-028 DETAIL COUNT 7 DISPLAY (ENGINE) Display the value of detailed count 7 saved by the engine
M 04-5-029 DETAIL COUNT 8 DISPLAY (ENGINE) Display the value of detailed count 8 saved by the engine
M 04-5-030 DETAIL COUNT 9 DISPLAY (ENGINE) Display the value of detailed count 9 saved by the engine
M 04-5-031 DETAIL COUNT 10 DISPLAY (ENGINE) Display the value of detailed count 10 saved by the engine
M 04-5-032 DETAIL COUNT 11 DISPLAY (ENGINE) Display the value of detailed count 11 saved by the engine
M 04-5-033 DETAIL COUNT 12 DISPLAY (ENGINE) Display the value of detailed count 12 saved by the engine
M 04-5-034 DETAIL COUNT 13 DISPLAY (ENGINE) Display the value of detailed count 13 saved by the engine
M 04-5-035 DETAIL COUNT 14 DISPLAY (ENGINE) Display the value of detailed count 14 saved by the engine
M 04-5-036 DETAIL COUNT 15 DISPLAY (ENGINE) Display the value of detailed count 15 saved by the engine
M 04-5-037 DETAIL COUNT 16 DISPLAY (ENGINE) Display the value of detailed count 16 saved by the engine
M 04-5-038 DETAIL COUNT 17 DISPLAY (ENGINE) Display the value of detailed count 17 saved by the engine
M 04-5-039 DETAIL COUNT 18 DISPLAY (ENGINE) Display the value of detailed count 18 saved by the engine
M 04-5-040 DETAIL COUNT 19 DISPLAY (ENGINE) Display the value of detailed count 19 saved by the engine
M 04-5-041 DETAIL COUNT 20 DISPLAY (ENGINE) Display the value of detailed count 20 saved by the engine
M 04-5-042 DETAIL COUNT 21 DISPLAY (ENGINE) Display the value of detailed count 21 saved by the engine
M 04-5-043 MAINTENANCE COUNT P-FEED TRAY (ENG) Display the value of the maintenance count for the standard paper feed tray saved by the engine
M 04-5-044 MAINTENANCE COUNT TRAY1 (ENGINE) Display the value of the maintenance count for Tray 1 saved by the engine
M 04-5-045 MAINTENANCE COUNT TRAY2 (ENGINE) Display the value of the maintenance count for Tray 2 saved by the engine
MAINTENANCE COUNT SWITCHBACK
M 04-5-047 Display the value of the maintenance count for the paper duplex transport unit saved by the engine
(ENG)
M 04-5-048 MAINTENANCE COUNT FD EJECT (ENGINE) Display the value of the maintenance count for the FD paper ejection tray saved by the engine

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Engine system section


CONFIDENTIAL

M 04-5-049 MAINTENANCE COUNT FU EJECT (ENGINE) Display the value of the maintenance count for the FU paper ejection tray saved by the engine
M 04-5-050 FINISHER COUNT 1 DISPLAY (ENGINE) Display the value of finisher count 1 saved by the engine
M 04-5-051 FINISHER COUNT 2 DISPLAY (ENGINE) Display the value of finisher count 2 saved by the engine
M 04-5-052 FINISHER COUNT 3 DISPLAY (ENGINE) Display the value of finisher count 3 saved by the engine
M 04-5-053 FINISHER COUNT 4 DISPLAY (ENGINE) Display the value of finisher count 4 saved by the engine
M 04-5-054 FINISHER COUNT 5 DISPLAY (ENGINE) Display the value of finisher count 5 saved by the engine
M 04-5-055 FINISHER COUNT 6 DISPLAY (ENGINE) Display the value of finisher count 6 saved by the engine
M 04-5-056 FINISHER COUNT 7 DISPLAY (ENGINE) Display the value of finisher count 7 saved by the engine
M 04-5-057 FINISHER COUNT 8 DISPLAY (ENGINE) Display the value of finisher count 8 saved by the engine
M 04-5-058 EXTRA CLEANING COUNT DISPLAY (ENG) Display the value of the cleaning count / extra saved by the engine
M 04-5-059 STRONG CLEANING COUNT DISPLAY (ENG) Display the value of the cleaning count / strong saved by the engine
M 04-5-060 NORMAL CLEANING COUNT DISPLAY (ENG) Display the value of the cleaning count / normal saved by the engine
M 04-5-061 BELT ENCODER COUNT INITIAL Display BELT ENCODER COUNT INITIAL.
M 04-5-062 BELT ENCODER COUNT ACQUISITION Display BELT ENCODER COUNT ACQUISITION.
M 04-5-063 BELT ENCODER COUNT ACQUISITION A Display BELT ENCODER COUNT ACQUISITION A.
M 04-5-064 BELT ENCODER COUNT ACQUISITION B Display BELT ENCODER COUNT ACQUISITION B.
M 04-5-065 BELT ENCODER COUNT ACQUISITION C Display BELT ENCODER COUNT ACQUISITION C.
M 04-5-066 BELT MAINTENANCE COUNT Display the maintenance count for the belt.
Output the paper width acquired with confirmation of the CIS operation (TM0-04-3-021 "CIS
M 04-5-071 CIS PAPER WIDTH DETECT
OPERATION CHECK")
Output the rear (left) CIS paper edge position acquired with confirmation of the CIS operation
M 04-5-072 REAR CIS PAPER EDGE POSITION DETECT
(TM0-04-3-021 "CIS OPERATION CHECK")
Output the rear (left) CIS paper level acquired with confirmation of the CIS operation (TM0-04-3-021
M 04-5-073 REAR CIS PAPER LEVEL DETECT
"CIS OPERATION CHECK")
Output the rear (left) CIS belt level acquired with confirmation of the CIS operation (TM0-04-3-021
M 04-5-074 REAR LEFT CIS PAPER LEVEL DETECT
"CIS OPERATION CHECK")
M 04-5-075 REAR CIS THRESHOLD Display the threshold value of the rear (left) CIS
Display the offset voltage of the rear (left) CIS saved in a nonvolatile manner during shading
M 04-5-076 REAR CIS OFFSET VOLTAGE (INITIAL)
compensation.

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Display the offset voltage of the rear (left) CIS saved in a nonvolatile manner during initialization of
M 04-5-077 REAR CIS OFFSET VOLTAGE (ADJUST) the CIS. However, if print had not been performed after turning the power ON, display the value of
"REAR CIS OFFSET VOLTAGE (INITIAL)"
Output the criteria paper level of the rear (left) CIS acquired with TM0-04-3-022 "REAR CIS
M 04-5-078 REAR CIS CRITERIA PAPER LEVEL
SHADING COMPASATION".
The MCU version on the head control PCB that is in the very front when looking from the side of
M 04-5-090 HEAD DRIVE MCU 0 VERSION
the standard paper feed tray
The MCU version on the head control PCB that is in the second position when looking from the
M 04-5-091 HEAD DRIVE MCU 1 VERSION
side of the standard paper feed tray
M 04-5-093 OPTION PCB FIRMWARE VERSION The version of the communication control MCU on the option control PCB
M 04-5-094 OPTION PCB LOADER VERSION The loader version of the communication control MCU on the option control PCB
Paper feed section
M 05-5-001 P-FEED TRAY PAPER WIDTH VOLUME AD Display the AD value of the standard paper feed tray
P-FEED TRAY PAPER WIDTH DETECT
M 05-5-002 Display the paper width potentiometer of the standard paper feed tray in units of 0.1 mm
CHECK (0.1 mm)

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Paper feed section


CONFIDENTIAL

Display the paper ID that the machine has detected. (Value detected by the sensor)
0: No size,
1: A3, 2: A4, 3: A4-LEF, 4: A5, 5: A5-LEF, 6: A6, 7: A6-LEF, 8: B4, 9: B5, 10: B5-LEF, 11: B6, 12:
B6-LEF,
13: Foolscap, 14: Ledger, 15: Legal, 16: Letter, 17: Letter-R, 18: Statement, 19: Statement-R,
20: A3W, 21: Card, 22: Square 0, 23: Square 1, 24: Square 2, 25: Square 3, 26: Long 3, 27: Long 4,
28: C4, 29: C5, 30: C6, 31: DL-R,
32: Envelope 9 x 12 inch,
M 05-5-006 P-FEED TRAY PAPER SIZE ID
33: Envelope 10 x 13 inch,
34: No. 10 envelope 4.125 x 9.5 inch,
51: Custom size S, 52: Custom size L, 53: Unknown, 54: Auto,
100: User defined paper size 1,
101: User defined paper size 2,
102: User defined paper size 3,
103: User defined paper size 4,
104: User defined paper size 5
Display the paper ID that the machine has detected. (Value detected by the sensor)
0: No size,
1: A3, 2: A4, 3: A4-LEF, 4: A5, 5: A5-LEF, 6: A6, 7: A6-LEF, 8: B4, 9: B5, 10: B5-LEF, 11: B6, 12:
B6-LEF,
13: Foolscap, 14: Ledger, 15: Legal, 16: Letter, 17: Letter-R, 18: Statement, 19: Statement-R,
20: A3W, 21: Card, 22: Square 0, 23: Square 1, 24: Square 2, 25: Square 3, 26: Long 3, 27: Long 4,
28: C4, 29: C5, 30: C6, 31: DL-R,
32: Envelope 9 x 12 inch,
M 05-5-007 TRAY1 PAPER SIZE ID
33: Envelope 10 x 13 inch,
34: No. 10 envelope 4.125 x 9.5 inch,
51: Custom size S, 52: Custom size L, 53: Unknown, 54: Auto,
100: User defined paper size 1,
101: User defined paper size 2,
102: User defined paper size 3,
103: User defined paper size 4,
104: User defined paper size 5

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Display the paper ID that the machine has detected. (Value detected by the sensor)
0: No size,
1: A3, 2: A4, 3: A4-LEF, 4: A5, 5: A5-LEF, 6: A6, 7: A6-LEF, 8: B4, 9: B5, 10: B5-LEF, 11: B6, 12:
B6-LEF,
13: Foolscap, 14: Ledger, 15: Legal, 16: Letter, 17: Letter-R, 18: Statement, 19: Statement-R,
20: A3W, 21: Card, 22: Square 0, 23: Square 1, 24: Square 2, 25: Square 3, 26: Long 3, 27: Long 4,
28: C4, 29: C5, 30: C6, 31: DL-R,
32: Envelope 9 x 12 inch,
M 05-5-008 TRAY2 PAPER SIZE ID
33: Envelope 10 x 13 inch,
34: No. 10 envelope 4.125 x 9.5 inch,
51: Custom size S, 52: Custom size L, 53: Unknown, 54: Auto,
100: User defined paper size 1,
101: User defined paper size 2,
102: User defined paper size 3,
103: User defined paper size 4,
104: User defined paper size 5
Tray 1 remaining paper (%)
M 05-5-012 TRAY1 PAPER VOLUME Display 0 when unable to detect.
* The tray being empty of paper cannot be detected unless the elevator is moved
Tray 2 remaining paper (%)
M 05-5-013 TRAY2 PAPER VOLUME Display 0 when unable to detect.
* The tray being empty of paper cannot be detected unless the elevator is moved
M 05-5-021 REGIST SENSOR EMIT Display the luminous energy of the registration sensor
M 06-5-001 TOP EDGE SENSOR 1 EMIT Display the luminous energy of top edge sensor 1

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Paper feed section


CONFIDENTIAL

M 06-5-002 TOP EDGE SENSOR 2 EMIT Display the luminous energy of top edge sensor 2
Display the final peak luminous energy of top edge sensor 2 acquired with TM0-06-3-001 "TOP
M 06-5-003 TOP EDGE SENSOR 2 PEAK
EDGE SENSOR 2 AUTO ADJUST"
Rotate the transfer belt unit and display the speed.
M 06-5-006 BP SPEED
Follows the setting value of TM0-04-6-101 "TM PAPER FEED SPEED SETTING" for the speed.
Print head area
Display the print head temperatures for 24 rows of nozzles (*). A space is used to separate each
row of nozzles for K, C, M, Y. Cycles of 2 seconds.
M 08-5-001 HEAD TEMPERATURE Display 999 when not equipped with a thermistor or when an abnormal temperature has been
detected.
Display 350 for heads that are not connected.
Display the head voltages for 24 rows of nozzles (*). A space is used to separate each row of
M 08-5-002 HEAD VOLTAGE nozzles for K, C, M, Y. Cycles of 2 seconds.
Display 999 when an abnormal voltage has been detected or when a head is not connected.
M 08-5-006 MD recovery cleaning count
Ink maintenance section
Display the temperatures of the ink temperature sensors (4 sensors), head temperature sensors (24
sensors), and heater temperature sensors (1 sensor) in cycles of 2 seconds.

The display format is as follows.


(1) Ink temperature sensor (i, i = K, C, M, Y):
Separate with a space in order of K, C, M, Y.
 K C M Y

(2) Head temperature sensor (i1 through 6, i = K, C, M, Y):


Separate with a space for each row of nozzles of each color. *
M 09-5-001 INK/HEAD/HEATER TEMPERATURE  K1 K2 K3 K4 K5 K6
C1 C2 C3 C4 C5 C6
M1 M2 M3 M4 M5 M6
Y1 Y2 Y3 Y4 Y5 Y6

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(3) Heater temperature sensor (hh):


Display in a single line.
 hh

* Display "999" when the print head temperature cannot be acquired from the temperature sensor.
When there is a head that is not connected, display "350" in the corresponding position.
Display the temperature of the ink. A space is used to separate each ink of K, C, M, Y. Cycles of 2
seconds.
M 09-5-002 INK TEMPERATURE
Display 999 when not equipped with a thermistor or when an abnormal temperature has been
detected.
Display the pressurization pressure data (AD value) under atmospheric pressure.
M 09-5-003 Pressurization pressure data (AD value)
A value of 621±81 is normal.
Negative pressurization pressure data (AD Display the negative pressurization pressure data (AD value) under atmospheric pressure.
M 09-5-004
value) A value of 621±81 is normal.
Display the continued time of ink circulation by the external filter executed by TM0-09-3-070
TM external filter ink circulation implementation "External filter ink circulation".
M 09-5-010
time display The time displayed is the time when the previous external ink circulation was performed.
(The time for cooling ink circulation is not included)

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Tag control
CONFIDENTIAL

Display the current model registration status. The factory setting is "0".
M 11-5-001 MACHINE REGISTERING CONDITION 0: Provisional registration
1: Permanent registration
Indicates which model is actually in operation. The factory setting is "0".
M 11-5-002 MACHINE OPERATION ID 0: No applicable model
1 through 255: Machine type ID
* Real = Indicates the model card that is currently attached to the machine.
Display the registration status of the model card
M 11-5-003 MACHINE CARD CONDITION
0: Provisional registration
1: Permanent registration
* Real = Indicates the model card that is currently attached to the machine.
M 11-5-004 MACHINE ID 0: No applicable model
1 through 255: Machine type ID
* Real = Indicates the model card that is currently attached to the machine.
M 11-5-005 MACHINE ACTION ID 0: No applicable model
1 through 255: Machine type ID
M 11-5-011 TAG SERIAL 1 :FIRST 4 DIGIT INTERIM Main unit serial record within tag 1: Display the first 4 digits (for provisional registration).
M 11-5-012 TAG SERIAL 1:SECOND 4 DIGIT INTERIM Main unit serial record within tag 1: Display the bottom 4 digits (for provisional registration).
M 11-5-013 TAG SERIAL 2 :FIRST4 DIGIT INTERIM Main unit serial record within tag 2: Display the first 4 digits (for provisional registration).
M 11-5-014 TAG SERIAL 2 :SECOND 4 DIGIT INTERIM Main unit serial record within tag 2: Display the bottom 4 digits (for provisional registration).
M 11-5-015 TAG SERIAL 3 :FIRST4 DIGIT INTERIM Main unit serial record within tag 3: Display the first 4 digits (for provisional registration).
M 11-5-016 TAG SERIAL 3 :SECOND 4 DIGIT INTERIM Main unit serial record within tag 3: Display the bottom 4 digits (for provisional registration).
M 11-5-017 TAG SERIAL 4 :FIRST4 DIGIT INTERIM Main unit serial record within tag 4: Display the first 4 digits (for provisional registration).
M 11-5-018 TAG SERIAL 4 :SECOND4 DIGIT INTERIM Main unit serial record within tag 4: Display the bottom 4 digits (for provisional registration).
M 11-5-019 TAG SERIAL 5 :FIRST4 DIGIT INTERIM Main unit serial record within tag 5: Display the first 4 digits (for provisional registration).
M 11-5-020 TAG SERIAL 5 :SECOND4 DIGIT INTERIM Main unit serial record within tag 5: Display the bottom 4 digits (for provisional registration).
M 11-5-021 TAG SERIAL 1 :FIRST 4 DIGIT FINAL Main unit serial record within tag 1: Display the first 4 digits (for permanent registration).
M 11-5-022 TAG SERIAL 1 :SECOND 4 DIGIT FINAL Main unit serial record within tag 1: Display the bottom 4 digits (for permanent registration).
M 11-5-023 TAG SERIAL 2 :FIRST 4 DIGIT FINAL Main unit serial record within tag 2: Display the first 4 digits (for permanent registration).
M 11-5-024 TAG SERIAL 2 :SECOND 4 DIGIT FINAL Main unit serial record within tag 2: Display the bottom 4 digits (for permanent registration).

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M 11-5-025 TAG SERIAL 3 :FIRST 4 DIGIT FINAL Main unit serial record within tag 3: Display the first 4 digits (for permanent registration).
M 11-5-026 TAG SERIAL 3 :SECOND 4 DIGIT FINAL Main unit serial record within tag 3: Display the bottom 4 digits (for permanent registration).
M 11-5-027 TAG SERIAL 4 :FIRST 4 DIGIT FINAL Main unit serial record within tag 4: Display the first 4 digits (for permanent registration).
M 11-5-028 TAG SERIAL 4 :SECOND 4 DIGIT FINAL Main unit serial record within tag 4: Display the bottom 4 digits (for permanent registration).
M 11-5-029 TAG SERIAL 5 :FIRST 4 DIGIT FINAL Main unit serial record within tag 5: Display the first 4 digits (for permanent registration).
M 11-5-030 TAG SERIAL 5 :SECOND 4 DIGIT FINAL Main unit serial record within tag 5: Display the bottom 4 digits (for permanent registration).
M 11-5-041 INTERIM OPERATION TIME - MACHINE Display the total operation time with provisional registration.
M 11-5-042 INTERIM OPERATION TIME - CARD 1 Display the provisional registration operation time (card: connection 1).
M 11-5-043 INTERIM OPERATION TIME - CARD 2 Display the provisional registration operation time (card: connection 2).
M 11-5-044 INTERIM OPERATION TIME - CARD 3 Display the provisional registration operation time (card: connection 3).
M 11-5-045 INTERIM OPERATION TIME - CARD 4 Display the provisional registration operation time (card: connection 4).
M 11-5-046 INTERIM OPERATION TIME - CARD 5 Display the provisional registration operation time (card: connection 5).
M 11-5-051 INK VOLUME DISPLAY C Display the remaining amount of ink (C) recorded on the tag.
Also applicable to the following.
- R for KCRY model
M 11-5-052 INK VOLUME DISPLAY M (R,B) Display the remaining amount of ink (M) recorded on the tag.
- R for KR model
- B for KB model
M 11-5-053 INK VOLUME DISPLAY Y Display the remaining amount of ink (Y) recorded on the tag.
M 11-5-054 INK VOLUME DISPLAY K Display the remaining amount of ink (K) recorded on the tag.
Scanner
Confirm the version of the scanner firmware.
M 21-5-001 SCANNER FIRMWARE VERSION
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Confirm the version of the AF firmware.
M 21-5-002 AF FIRMWARE VERSION
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.
Display the error number and error type name of the error that is currently occurring on the
M 21-5-006 SCANNER ERROR
scanner.
Display the No. and setting value of the TM of the scanner for which the setting value is out of
M 21-5-011 SCANNER OVER PARAMETER
range.

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Scanner
CONFIDENTIAL

Display the No. and setting value of the TM of the scanner for which the setting value is other than
M 21-5-012 SCANNER TEST PARAMETER
the initial value.
Display the size of the original that has been loaded onto the FB.
The IDs for each original size are as follows
00: No paper, 01: A3, 02: B4, 03: A4, 04: A4-LEF, 05: B5, 06: B5-LEF,
M 21-5-016 FB ORIGINAL SIZE ID DISPLAY
07: A5, 08: A5-LEF, 13: Ledger, 14: Legal, 15: Letter, 16: Letter-LEF,
17: Statement, 18: Statement-LEF, 19: Foolscap, 31: Custom sized paper,
255: Unknown (with or without)
Display the size of the original that has been loaded onto the Auto document feeder.
The IDs for each original size are as follows
00: No paper, 01: A3, 02: B4, 03: A4, 04: A4-LEF, 05: B5, 06: B5-LEF,
M 21-5-017 AF ORIGINAL SIZE ID DISPLAY
07: A5, 08: A5-LEF, 09: B6, 11: Postcard, 13: Ledger, 14: Legal,
15: Letter, 16: Letter-LEF, 17: Statement, 18: Statement-LEF,
19: Foolscap, 31: Custom sized paper, 255: Unknown (with or without)
Display the value of the total counter of the scanner.
M 21-5-021 SCANNER TOTAL COUNT DISPLAY * Display the counter value saved on the EEPROM.
* Count up at the timing when a scan is completed.
Display the FB counter display of the scanner.
M 21-5-022 FB SCAN COUNT DISPLAY * Display the counter value saved on the EEPROM.
* Count up at the timing when an FB scan is completed.
Display the AF counter display of the scanner.
* Display the counter value saved on the EEPROM of the AF.
* Count up on the side of the AF. The timing at which the counter value is saved on the EEPROM
M 21-5-023 AF SCAN COUNT DISPLAY
of the AF is upon completion of paper output for every 5 scans and upon completion of paper
output for the final original. For example, if an original of 8 sheets is loaded and a jam occurs with
the 7th sheet, the counter value will only increase by 5.
Depending on the value configured with TM0-21-6-071 "WHITE LEVEL THRESHOLD" -01 "R",
display whether white level compensation for red is ON or OFF.
M 21-5-031 WHITE LEVEL CHECK_RED
0: OFF
1: ON

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Depending on the value configured with TM0-21-6-071 "WHITE LEVEL THRESHOLD" -02 "G",
Europe

display whether white level compensation for green is ON or OFF.


M 21-5-032 WHITE LEVEL CHECK_GREEN
0: OFF
1: ON
Depending on the value configured with TM0-21-6-071 "WHITE LEVEL THRESHOLD" -03 "B",
display whether white level compensation for blue is ON or OFF.
M 21-5-033 WHITE LEVEL CHECK_BLUE
0: OFF
1: ON
Display the 4-digit serial no. of the color profile that has been downloaded onto the custom area of
M 21-5-034 COLOR PROFILE S/N the scanner.
Display "0000" for the serial No. if the serial number has not been downloaded.
Depending on the value configured with TM0-21-6-072 "WHITE LEVEL THRESHOLD (BACK)"
-01 "R", display whether white level compensation for red is ON or OFF.
M 21-5-041 WHITE LEVEL CHECK_RED (BACK)
0: OFF
1: ON
Depending on the value configured with TM0-21-6-072 "WHITE LEVEL THRESHOLD (BACK)"
-02 "G", display whether white level compensation for green is ON or OFF.
M 21-5-042 WHITE LEVEL CHECK_GREEN (BACK)
0: OFF
1: ON
Depending on the value configured with TM0-21-6-072 "WHITE LEVEL THRESHOLD (BACK)"
-03 "B", display whether white level compensation for blue is ON or OFF.
M 21-5-043 WHITE LEVEL CHECK_BLUE (BACK)
0: OFF
1: ON

ComColor FW Series Revision 1.0


17. Test Modes
Type Test mode No. Test mode name Action Remarks

Multifunction Finisher
CONFIDENTIAL

M 23-5-001 STACKER SUB PADDLE COUNT Displays the stacker sub paddle count.
M 23-5-002 STACKER PADDLE COUNT Displays the stacker paddle count.
M 23-5-003 BOOKLET PADDLE COUNT Displays the booklet paddle count.
Offset stapler paper receiving tray
M 24-5-001 FDF MAIN MICON FIRMWARE VERSION Displays the version of the firmware used for the face down finisher.
M 24-5-002 FDF MAIN MICON LOADER VERSION Displays the version of the loader of the face down finisher.
Coin / Card vendor
Checks the coin vendor firmware version.
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.

M 26-5-001 COIN VENDOR FIRMWARE VERSION *If no coin vendor firmware is installed, "0.0.0" is displayed on the panel when this TM is executed.
* When both the coin and key/card vendor are installed, only the version information on the vendor
side enabled with the main unit on is displayed. If disabled when the power is turned on, "0.0.0" is
displayed.
Checks the card vendor firmware version.
* Refer to TM0-01-5-001 "PACKAGE DATA VERSION" for the content of display.

M 26-5-002 CARD VENDOR FIRMWARE VERSION *If no coin vendor firmware is installed, "0.0.0" is displayed on the panel when this TM is executed.
* When both the coin and key/card vendor are installed, only the version information on the vendor
side enabled with the main unit on is displayed. If disabled when the power is turned on, "0.0.0" is
displayed.
IC card authentication kit
Displays the content related to the IC card set in TM0-27-3-001 "AUTHENTICATION SERVER
M 27-5-001 IC CARD CONFIG
CONFIG IMPORT" or TM0-27-6-004 "IC CARD CONFIG."
Postscript option
Displays whether the activation card is activated or not activated.
M 31-5-001 ACTIVATION CARD STATUS If activated, "1" is displayed; if not activated, "0."
* Executing this TM requires an activation card to be installed.

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Europe

ComColor FW Series Revision 1.0


17. Test Modes
PMS section
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Sets GMT (time zone).


*GMT can be set from the introduction wizard.
Data Editing

1: GMT-12:00, 2: GMT-11:00, 3: GMT-10:00, 4: GMT-


09:00, 5: GMT-08:00,
6: GMT-07:00, 7: GMT-06:00, 8: GMT-05:00, 9: GMT-
Domestic
04:00, 10: GMT-03:30,
: 28 When the user made wrong
11: GMT-03:00, 12: GMT-02:00, 13: GMT-01:00, 14:
GMT TIME ZONE Overseas setting from the introduction
E 01-6-001 - - 1 33 1 - GMT 00:00 (Greenwich Mean Time: London) ,
SELECTION : 14 wizard or when intentionally
15: GMT+01:00, 16: GMT+02:00, 17: GMT+03:00, 18:
China changing the GMT
GMT+03:30, 19: GMT+04:00,
: 27
20: GMT+04:30, 21: GMT+05:00, 22: GMT+05:30, 23:
GMT+05:45, 24: GMT+06:00,
25: GMT+06:30, 26: GMT+07:00, 27: GMT+08:00, 28:
GMT+09:00 (Tokyo, Seoul) ,
29: GMT+09:30, 30: GMT+10:00, 31: GMT+11:00, 32:
GMT+12:00, 33: GMT+13:00
Sets the network link mode.
0: Auto
NETWORK 1: 10Full
When the setting made by the
E 01-6-011 LINK MODE - - 0 0 5 1 - 2: 10Half
user function is unknown
SELECTION 3: 100Full
4: 100Half
5: 1000Full
Specifies whether to enable the standard MIB of the SNMP
communication.
If TM0-01-6-015 "SNMP COMMUNICATION SELECT
(PRIVATE)" is 0, this item is automatically set to OFF even
if TM0-01-6-014 "SNMP COMMUNICATION SELECT
(STANDARD)" is other than 0.
SNMP When switching the access
*The setting of this TM is enabled only when the SNMP is
COMMUNICATION privilege for the inquiry for the
E 01-6-014 - - 1 0 2 1 - set to ON in the administrator menu.

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SELECT standard MIB of the SNMP


Europe

(STANDARD) communication
0: OFF (Prohibiting the acquisition of the MIB information
by SNMP to address the market where
 the acquisition of external data is prohibited.)
1: Read Only (Allowing Read by SNMP from the standard
MIB information)
2: Read/Write (Allowing Read/Write of data by SNMP)
Specifies whether to enable the PrivateMIB of the SNMP
communication.
If TM0-01-6-014 "SNMP COMMUNICATION SELECT
(STANDARD)

" is 0, this item is automatically set to OFF even if TM0-01-


6-015 "SNMP COMMUNICATION SELECT (PRIVATE)" is
SNMP When switching the access
other than 0.
COMMUNICATION privilege for the inquiry for
E 01-6-015 - - 1 0 2 1 - *The setting of this TM is enabled only when the SNMP is
SELECT the PrivateMIB of the SNMP
set to ON in the administrator menu.
(PRIVATE) communication
0: OFF (Prohibiting the acquisition of the MIB information
by SNMP to address the market where
 the acquisition of external data is prohibited.)
1: Read Only (Allowing Read by SNMP from the
PrivateMIB information)
2: Read/Write (Allowing Read/Write of data by SNMP)

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Switches the count-up timing of the SNMP information.


・jmJobImpressionsCompleted (the number of prints by
job)
・jmJobImpressionsPerCopyRequested (the planned
SNMP COUNT number of prints of the job)
When switching the count-up
E 01-6-016 TIMING - - 1 0 1 1 - *The setting of this TM is enabled only when the SNMP is
timing of the SNMP information
SELECTION set to ON in the administrator menu.

0: Count up when discharging from the main unit.


1: Count up when discharging from each post-processing
device.
When a user using vulnerable
SNMP communication changes
the publicly known community
name
When set to 1, the SNMP
community name set for the
printer driver must also be
changed. For how to change, see
the following.

Sets the SNMP community name. When changing the SNMP


*The setting of this TM is enabled only when the SNMP community name set for the
is set to ON in the administrator menu. printer driver, change the registry
SNMP *Set the read/write privilege of STANDARD and as follows:
E 01-6-017 COMMUNITY - - 0 0 1 1 - PrivateMIB in TM0-01-6-014 and 0-01-6-015.
NAME SETTING ■Registry key
0: public HKEY_LOCAL_MACHINE\
1: riso SYSTEM\CurrentControlSet\
Control\Print\Printers\[printer icon
name]\PrinterDriverData

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■Name of the value


SnmpComunityName

■Type of the value


REG_SZ

■Value
riso
Specifies whether to allow or prohibit FTP users to use/
from using anonymous.
When prohibiting a user using a
FTP USER vulnerable FTP port from using The setting values are reflected
0: Allow (The following function regarding FTP is
E 01-6-022 ANONYMOUS - - 0 0 1 1 - anonymous when the normal mode is
available.)
ENABLE entered.
1: Prohibit (The following function regarding FTP is
unavailable.)
・A prn file is directly sent to a printer via FTP
Specifies the availability of the USB port.
Regardless of the setting of this TM, connection with an
IC card reader or scanner, and firmware download is
possible.
Domestic Note that in [Home Screen
*This TM makes only the TM number be displayed on
:1 Customization] - [Display Setting]
the panel. (The name is not displayed.)
Overseas of the administrator menu, if
USB PORT When changing the availability of
E 01-6-026 - - :0 0 1 1 - the USB of this TM is set to "0",
ENABLE 0: Prohibit (The following functions regarding the USB the USB port
China no function button (from Copy
port is unavailable.)
: Refer to * in through USB) is displayed on the
1: Allow (The following functions regarding the USB port
the description. home screen.
is available.)
 ・USB memory print
 ・Scan To USB
 ・Export of CSV files

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Adjusts the waiting time from when a USB memory is


set for PMS until when the PMS recognizes the USB
memory.
The waiting time can be set in seconds.
When set to 0, there is no waiting time. When 1 or more,
When establishing communication
the USB memory will be recognized after the specified
USB DETECT with the USB memory takes too
E 01-6-027 - - 1 0 15 1 sec waiting time has passed.
WAITING TIME long for the USB memory to be
recognized
This setting value indicates the waiting time from when
the USB device driver recognizes the USB mass storage
device until when the communication in the SCSI layer
is performed. A small waiting time may cause some
USB memory not to be recognized.
Changing this setting switches the file formats when
information is downloaded (including export) and
imported in the CSV format.
Functions that support the CSV format:
・Accounting information
・User setting information
・Charge count
・Details count
Domestic ・Others
:1
CSV FILE When changing the file format
Overseas *Note that the defaults differ between the Domestic
E 01-6-031 ENCODE - - 0 1 1 - (character code) when importing
:0 (destination) and the Overseas (destination).
SELECTION or exporting a CSV file
China *Windows-31J: This is the character code that
:0 Microsoft and OEM vendors of MS-DOS have uniquely
extended Shift-JIS. This code is also called Microsoft
Code Page 932.

* This TM is not displayed in the menu. Only when the


TM number is input, this test shall be executable.

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0: Unicode (UTF-8)
1: Windows-31J
Specifies the method of encoding the header of the
sender/receiver when sending a scan file by e-mail. When changing the method
MAIL HEADER * This TM is not displayed in the menu. of encoding the header of the
E 01-6-032 - - 0 0 1 1 -
ENCODE sender/receiver when sending a
0: UTF-8 encoding is not performed. scan file by e-mail
1: UTF-8 encoding is performed.
Specifies the method of encoding the attachment name
when sending a scan file by e-mail. When changing the method of
MAIL FILE * This TM is not displayed in the menu. encoding the attachment name
E 01-6-033 - - 0 0 1 1 -
ENCODE when sending a scan file by
0: UTF-8 encoding is not performed. e-mail
1: UTF-8 encoding is performed.
REMOTE
CONTROL When switching the Enable/
E 01-6-041 - - 0 0 1 1 -
FUNCTION Disable of the RA function
SELECTION

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Specifies whether to send the count information of the


RA function.
*When the TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" is changed from [Disable] to
[Enable], this setting returns to the default.
* This TM can be executed only when TM0-01-6-041
"REMOTE CONTROL FUNCTION SELECTION" is
enabled. When switching the availability of
REMOTE COUNT
E 01-6-042 - - 0 0 1 1 - When Enable, this TM is displayed in the menu. sending the count information in
INFORMATION
Execution by inputting the TM number shall also be the RA function
possible.
When Disable, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.

0: Disable
1: Enable
RA function
Sets the time (hour) to send the count information when
TM0-01-6-042 "REMOTE COUNT INFORMATION" is set
to [Enable].
*Send the information at this time (hour) combined with
the minutes set in TM0-01-6-044 "REMOTE COUNT INFO
TRANS SET (MIN)."
*When the TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" is changed from [Disable] to
[Enable], this setting returns to the default. When setting the transmission
REMOTE COUNT
*Only when both TM0-01-6-041 "REMOTE CONTROL time (hour) with TM0-01-
E 01-6-043 INFO TRANS SET - - 0 0 23 1 Hour
FUNCTION SELECTION" and TM0-01-6-042 "REMOTE 6-042 "REMOTE COUNT
(HOUR)
COUNT INFORMATION" are enabled, this TM shall be INFORMATION" set to [Enable]
executable.
When both TM0-01-6-041 "REMOTE CONTROL

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FUNCTION SELECTION" and TM0-01-6-042 "REMOTE


COUNT INFORMATION" are enabled, this TM is displayed
in the menu. Execution by inputting the TM number shall
also be possible.
In other cases, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.
RA function
Specifies the time (minutes) to send the count
information when TM0-01-6-042 "REMOTE COUNT
INFORMATION" is set to [Enable].
*Send the information at this time (minutes) combined
with TM0-01-6-043 "REMOTE COUNT INFO TRANS
SET (HOUR)

*When the TM0-01-6-041 "RA function remote


management setting" is changed from [Disable] to
[Enable], this setting returns to the default. When setting the transmission
REMOTE COUNT
time (minutes) with TM0-01-
E 01-6-044 INFO TRANS SET - - 0 0 59 1 Minutes
*Only when both TM0-01-6-041 "REMOTE CONTROL 6-042 "REMOTE COUNT
(MIN)
FUNCTION SELECTION" and TM0-01-6-042 "REMOTE INFORMATION" set to [Enable]
COUNT INFORMATION" are enabled, this TM shall be
executable.
When both TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" and TM0-01-6-042 "REMOTE
COUNT INFORMATION" are enabled, this TM is
displayed in the menu. Execution by inputting the TM
number shall also be possible.
In other cases, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

RA function
Sets whether to send the ink volume information when
an error occurs due to an empty ink cartridge.
*When the TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" is changed from [Disable] to
[Enable], this setting returns to the default.

* This TM can be executed only when TM0-01-6-041


REMOTE When switching the availability
"REMOTE CONTROL FUNCTION SELECTION" is
E 01-6-045 INK VOLUME - - 0 0 1 1 - of sending the ink volume
enabled.
INFORMATION information in the RA function
When Enable, this TM is displayed in the menu.
Execution by inputting the TM number shall also be
possible.
When Disable, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.
0: Disable
1: Enable
RA function
Specifies the connected time (time period before
timeout occurs) of the communication line between
the main unit (WEB transmission module) and the
management server from when the communication with
the management server was established.
*When the TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" is changed from [Disable] to
When changing the timeout
REMOTE [Enable], this setting returns to the default.
setting of the communication with
E 01-6-046 COMMUNICATION - - 1 1 9 1 Minutes
the management server in the RA
TIMEOUT (MIN) * This TM can be executed only when TM0-01-6-041
function
"REMOTE CONTROL FUNCTION SELECTION" is
enabled.
When Enable, this TM is displayed in the menu.

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Execution by inputting the TM number shall also be


possible.
When Disable, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.
RA function
Specifies the comment text to attach when sending the
information on the main unit to the management server.
Up to 60 single-byte alphanumeric characters can be [UI_ID] PN-439
input. This item can be left blank. [UI_ID] PN-TE-013

* This TM can be executed only when TM0-01-6-041 Displays the soft keyboard.
"REMOTE CONTROL FUNCTION SELECTION" is Even if the [Cancel] button is
REMOTE enabled. When attaching a comment to the pressed, a confirmation window
E 01-6-047 TRANSMIT - - - - - - - When Enable, this TM is displayed in the menu. main unit information to be sent in for discarding the inputs is not
COMMENT Execution by inputting the TM number shall also be the RA function displayed. (Different from the
possible. normal mode)
When Disable, this TM is not displayed in the menu. The [OK] button is always
Execution by inputting the TM number shall also be enabled. (Sames as the setting
unavailable. items that allow 0 characters in
the normal mode)
*When executing the TM, the comment set at the
previous execution is displayed. (Blank for the first-time
execution)

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Specifies whether to enable the REv information for the


RA function.

REMOTE REV * This TM is not displayed in the menu. Only when the When switching the Enable/
E 01-6-051 FUCNTION ON/ - - 0 0 1 1 - TM number is input, this test shall be executable. Disable of the Rev information in
OFF The menu name shall not be displayed on the execution the RA function
screen. (To not be known what test is conducted)
0: Disable
1: Enable
RA function
Specifies whether to send the REv information (error
information, job record).
*When the TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" is changed from [Disable] to
[Enable], this setting returns to the default.

* This TM can be executed only when both TM0-01-6-


051 "REMOTE REV FUCNTION ON/OFF" and TM0-01-
When switching the availability of
REMOTE ERROR 6-041 "REMOTE CONTROL FUNCTION SELECTION"
sending the Rev information (error
E 01-6-052 HISTORY - - 0 0 1 1 - are enabled.
information, job record) in the RA
INFORMATION When both TM0-01-6-051 "REMOTE REV FUCNTION
function
ON/OFF" and TM0-01-6-041 "REMOTE CONTROL
FUNCTION SELECTION" are enabled, this TM is
displayed in the menu. Execution by inputting the TM
number shall also be possible.
In other cases, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.
0: Disable
1: Enable
Selects an event of the REv information in the RA
function.

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*Only when TM0-01-6-051 "REMOTE REV FUCNTION


ON/OFF" is enabled, this TM shall be executable.
When Enable, this TM is displayed in the menu.
Execution by inputting the TM number shall also be
REMOTE possible.
When changing the number of
REV EVENT When disabled, it will not appear in the menu list of this
E 01-6-053 - - 0 0 1 1 - events of the Rev information
EXTENSION menu. Execution by inputting the TM number shall also
update in the RA function
SELECTION be unavailable.
0: Normal
(An event is made to occur when: the power is turned
on; an error is occurred; and a manual event is set.)
1: Extension
(An event is made to occur when: the power is turned
on; an error is occurred; a manual event is set; and print
operation starts.)
Makes a manual event occur by inputting and
determining the three four-digit event codes of the REv
information of the RA function.

*Only when TM0-01-6-051 "REMOTE REV FUCNTION


REMOTE MANUAL When changing the manual event
ON/OFF" is enabled, this TM shall be executable.
E 01-6-054 EVENT CODE1 - - 0000 0000 9999 1 - timing of the Rev information
When Enable, this TM is displayed in the menu.
SETTING update in the RA function
Execution by inputting the TM number shall also be
possible.
When Disable, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Makes a manual event occur by inputting and


determining the three four-digit event codes of the REv
information of the RA function.

*Only when TM0-01-6-051 "REMOTE REV FUCNTION


REMOTE MANUAL When changing the manual event
ON/OFF" is enabled, this TM shall be executable.
E 01-6-055 EVENT CODE2 - - 0000 0000 9999 1 - timing of the Rev information
When Enable, this TM is displayed in the menu.
SETTING update in the RA function
Execution by inputting the TM number shall also be
possible.
When Disable, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.
Makes a manual event occur by inputting and
determining the three four-digit event codes of the REv
information of the RA function.
REMOTE MANUAL
*Only when TM0-01-6-051 "REMOTE REV FUCNTION
EVENT CODE3 When changing the manual event
ON/OFF" is enabled, this TM shall be executable.
E 01-6-056 SETTING - - 0000 0000 9999 1 - timing of the Rev information
When Enable, this TM is displayed in the menu.
update in the RA function
Execution by inputting the TM number shall also be
possible.
When Disable, this TM is not displayed in the menu.
Execution by inputting the TM number shall also be
unavailable.
Switches the setting of authentication for the LDAP
server in external server authentication.
AUTHENTICATION When changing the authentication
E 01-6-061 SERVER - - 0 0 1 1 - 0: "Connection method: Non SSL/TLS; Authentication method (security setting) of the
CONNECTION method: SASL; Security setting: Encryption" external server authentication
1: "Connection method: Non SSL/TLS; Authentication
method: SASL; Security setting: Signature"
Switches whether to perform user authentication when

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outputting an unauthorized job.


When "Allow" is selected, an OpenPrint job can be
output without user authentication.
* This TM is not displayed in the menu. It can be
UNAUTHORIZED
executed only by inputting the TM number using the When switching the availability of
E 01-6-063 JOB OUTPUT ON/ - - 0 0 1 1 -
numeric keypad, and the test name is not displayed in outputting an unauthorized job
OFF
the execution screen (To not to be known what TM is
executed)

0: Prohibit (An OpenPrint job is not output)


1: Allow (An OpenPrint job is output)
Domestic
Specifies whether to display the "Supply stock
:1 When switching the display or
SUPPLY STOCK management" item in the administrator menu.
Overseas hide the setting for the "Supply
E 01-6-073 DISPLAY - - 0 1 1 -
:0 stock management" in the
SELECTION 0: Not display
China administrator menu.
1: Display
:0
Domestic Displays or hides the [Storage] button in the [Home
:1 Screen Customization] in the administrator menu.
Note that in [Home Screen
Overseas 0: Hide -> The [Storage] button is hidden. All the folder
Customization] - [Display Setting]
:1 functions becomes "Disable."
BOX FUNCTION of the administrator menu, if the
China 1: Display -> The [Storage] button is displayed.
E 01-6-075 DISPLAY - - 0 1 1 - When disabling the folder function storage of this TM is set to "0",
:0 *This TM makes only the TM number be displayed on
SELECTION no function button (from Copy
the panel. (The name is hidden.)
through USB) is displayed on the
home screen.
0: Hide
1: Display

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

Switches the Auto Shutoff function.

0: Hide
Domestic
The "Auto Power-OFF Setting" is not displayed in the
:0
administrator menu.
Overseas
Operation is performed with the Auto Shutoff function
:1
AUTO SHUTOFF set to "Disable." When restricting the display of
China
E 01-6-076 DISPLAY  - - 0 1 1 - Regardless of the setting value, "Enable" or "Disable", the "Auto Shutoff" function in the
:1
SELECTION of the Auto Shutoff in the administrator menu, operation administrator menu
is performed with this function set to "Disable."

1: The "Auto Power-OFF Setting" is displayed in the


administrator menu.
The "Enable" or "Disable" button of the Auto Shutoff
setting and the transition time can be set.
Sets the screen shot function to Enable or Disable.
To use the screen shot function,
SCREEN SHOT Volatile save (The default value is
E 01-6-077 - - 0 0 1 1 - set "1 = Enable."
ON/OFF 0: Disable restored by turning the power off)
1: Enable
Specifies whether to display the charge count
information in the administrator menu.
When set to OFF, the charge count cannot be displayed,
printed, or saved in a USB device.
Sellout When set to ON, the charge count is displayed, printed,
:0 and saved in a USB device in the count method in
accordance with the specified [Type].
When changing the availability
Domestic *For details, see the "Counter specifications."
of displaying the "Charge count"
COUNT CHARGE Charge
E 01-6-081 - - 0 8 1 - information in the administrator
SELECTION :1 0: OFF
menu, and count method when
1: ON (TypeA)
the information is displayed
Overseas/ 2: ON (TypeB)
China Charge 3: ON (TypeC)

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Europe

:2 4: ON (TypeD)
5: ON (TypeE)
6: ON (TypeF)
7: ON (TypeG)
8: ON (TypeH)
0: Mono-color (default), 1: Color

When 0: Mono-color print is handled as mono-color


print.
Domestic Even if color print is prohibited, mono-color print is
:0 available.
When changing whether mono-
MONOCOLOR Overseas The count limit of print allows the mono-color print count
E 01-6-091 - - 0 1 1 - color print is counted as mono-
LIMIT SELECTION :1 to be added to the mono-color print count.
color print or color print
China   
:1 When 1: Mono-color print is handled as color print.
When color print is prohibited, mono-color print is
unavailable.
The count limit of print allows the mono-color print count
to be added to the color print count.
Adjusts the time to blink the icon of remaining ink
volume indication on the panel.
Setting value * 5% = Remaining ink volume for the icon
to start blinking
For example, with set to "2," the icon starts blinking When adjusting the time to blink
when the remaining ink volume becomes "2 * 5% = the icon on the panel when the
INK VOLUME
E 01-6-095 01 K 2 2 5 1 5% 10%." actual ink consumption does
DISPLAY ADJUST
For example, with set to "5," the icon starts blinking not match the remaining volume
when the remaining ink volume becomes "5 * 5% = indication.
25%."

The type of setting value indicates the ink icon (ink


color).

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

E 02 C 2 2 5 1 5%
E 03 M(R,B) 2 2 5 1 5%
E 04 Y 2 2 5 1 5%
Sets the choice of paper type to be displayed or hidden.
For example, if the setting value type "U1" is set to "1 = When setting the paper type to be
PAPER FEED
Display," "U1" is displayed for the paper type. displayed or hidden for the choice
E 01-6-101 DISPLAY 01 U1 0 0 1 1 -
0: Hide of the feed control setting of the
SELECTION
1: Display paper tray
The type of the setting value indicates the paper type.
E 02 U2 0 0 1 1 -
E 03 U3 0 0 1 1 -
E 04 U4 0 0 1 1 -
E 05 U5 0 0 1 1 -
Domestic
:1
Overseas
E 06 LW Paper 0 1 1 -
:0
China
:0
Domestic
:1
Overseas
E 07 Rough Paper 0 1 1 -
:0
China
:0
When set to "1: Display," "Envelope Processing Setting"
Domestic
is displayed in the administrator menu.
:0
ENVELOPE FEED When set to "0: Display," "Envelope Processing Setting" When displaying or hiding the
Overseas

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Europe

E 01-6-111 SETTING BUTN - - 0 1 1 - is not displayed in the administrator menu. "Envelope Feed Options" button
:1
DISPLAY in the administrator menu
China
0: Hide
:1
1: Display
When set this TM to "1 = Display," "Feed Control" is
displayed under the "Envelope Processing Setting" in
Domestic
the admin menu.
:0 When displaying or hiding the
ENVELOPE FEED When set this TM to "0 = Hide," "Feed Control" is not
Overseas "Feed Control" item under the
E 01-6-112 CONTROL BUTN - - 0 1 1 - displayed under the "Envelope Processing Setting" in
:1 "Envelope Feed Options" in the
DISPLAY the admin menu.
China admin menu
:1
0: Hide
1: Display
When outputting image data from RIP, if the memory
area has sufficient free space, the image data are saved
in the memory.
If not sufficient space, the data are saved in the HDD.
INTERNAL RIP To increase the performance of
E 01-6-141 IMAGE MEMORY - - 1 0 1 1 - RIP, set 1 for this item.
0: Disable 1: Enable
SAVE ON
*1: When set to Enable, make sure to specify an
appropriate value (400 MB or more is recommended)
for the internal RIP image memory size.
INTERNAL RIP
Sets the maximum size of the memory area that is used To increase the performance of
E 01-6-142 MEMORY AREA - - 400 0 10000 1 Mbyte
by RIP. RIP, increase this value.
SIZE
INTERNAL RIP Sets the maximum size of the memory area where To increase the performance of
E 01-6-143 IMAGE MEMORY - - 600 0 10000 1 Mbyte image data output from the RIP engine are saved. RIP processing, increase this
SIZE value.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
PMS section
CONFIDENTIAL

To increase the performance


of RIP processing, change this
Compresses Packbits when outputting image data from value.
INTERNAL
the RIP engine to the memory.
RIP IMAGE
E 01-6-144 - - 0 0 1 1 - (Reference) PMS section
COMPRESSION
0: Not compress 1: Compress Which one is faster, Not compress
ON (MEMORY)
or Compress, depends on the
content of job data or system
configuration (CPU, HDD).
To increase the performance
of RIP processing, change this
value.

Which one is faster, Not


Compresses Packbits when outputting image data from
INTERNAL compress or Compress, depends
the RIP engine to the HDD.
RIP IMAGE on the content of job data or
E 01-6-145 - - 0 0 1 1 -
COMPRESSION system configuration.
0: Not compress 1: Compress
ON (HDD)
(Reference)
Which one is faster, Not compress
or Compress, depends on the
content of job data or system
configuration (CPU, HDD).
Image Adjustment
Sets ON or OFF for the connection compensation
process. With "0: Connection process ON," the
CONNECT
connection compensation process is enabled. When analyzing the tone, image, Volatile save (The default value is
E 02-6-001 PROCESS - - 0 0 1 1 -
and ink droplet. restored by turning the power off)
SELECTION
0: Connection process ON
1: Connection process OFF
Sets the print position fixing mode. When set to "1:
Fixing mode ON," the image data are lined up from

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Europe

FIXED PRINT the left end in the nozzle column. The offset setting is
When analyzing the tone, image, Volatile save (The default value is
E 02-6-002 POSITION - - 0 0 1 1 - disabled.
and ink droplet. restored by turning the power off)
SELECTION
0: Fixing mode OFF
1: Fixing mode ON
Sets the density compensation. When set to "0: Density
compensation ON," the density is compensated
HEAD EDGE based on the setting value of the head edge density
When analyzing the tone and Volatile save (The default value is
E 02-6-003 DENSITY ON/OFF - - 0 0 1 1 - compensation.
image. restored by turning the power off)
SELECTION
0: Density compensation ON
1: Density compensation OFF
IMAGE
Adjusts the image elongation & shrinkage in the When analyzing the tone and
E 02-6-005 EXPANSION - - 1000 960 1040 1 0.001
subscanning direction (transfer direction). image.
CORRECTION
PAPER FEED
TRAY IMAGE Parameter to align the centers of the image and paper When analyzing the tone and
E 02-6-006 - - 0 -100 100 1 0.1mm
CENTER MASK Increasing the value misaligns the image to the right. image.
OFF
Engine system section
Value to be compared with the total count and for I001
"Maintenance call" to be output
To notify when to perform
MAINTENANCE 10000 When the counter reaches "The TM setting * 10000,"
E 04-6-001 - - 0 0 9999 1 maintenance, set the number of
CALL SETTING sheets I001 "Maintenance call" is issued.
sheets to notify.
When the TM setting is "0," I001 "Maintenance call" is
not issued.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Engine system section
CONFIDENTIAL

If the power supply is turned off with "1: ON" set, the
At the time of maintenance,
power turns off with the mechanical condition (position)
a service engineer uses the
remaining the same.
MAINTENANCE test mode to create a desired
This applies to the following mechanical parts: Volatile save (The default value is
E 04-6-002 POWER OFF - - 0 0 1 1 - mechanical condition and
 ・Ink pan restored by turning the power off)
SELECTION maintains this condition when the
 ・Transfer belt unit
power is off.
0: OFF
1: ON
Switches the count-up timing of the charge count.
CHARGE
When switching the count-up
E 04-6-003 COUNT TIMING - - 1 0 1 1 - 0: Count up when discharging from the main unit.
timing of the charge count.
SELECTION 1: Count up when discharging from each post-
processing device.
When performing continuous print
by intermittently transmitting jobs
(When jobs are intermittently
PRINT JOB STOP Sets the delay time before stopping the print process. transmitted, stopping/starting
E 04-6-004 TIMING DELAY - - 0 0 60 1 sec Adjustable in the range from 0 to 60 seconds. print takes time, causing the
SETTING downtime to increase. Delaying
the completion timing of print
stop can eliminate the downtime
before print starts.
Specifies whether to display units that are not available
for use, and the error count before it is displayed.
When the setting value is changed, the error count
is cleared. (The count is reset to 0 and counting is
restarted.) (*1)

0: Not display units that are not available for use Use this not to display units
1 - 5: Set the error count (number of error occurrences) that are not available for use, or
DISABLED UNIT for units that are not available for use to be displayed (*2) increase or decrease the number
E 04-6-005 - - 3 0 5 1 Times
DISPLAY SELECT of error occurrences to display

[17-79]
[17-79]
Europe

*1 Notes on changing the setting value units that are not available for
Because the error count is reset to 0, even if units use.
indicated as "not available for use" exist, all the units will
be operational.

*2 For details on the count of error occurrences, refer


to "Printer Main Unit," "Machine Infor", and "Connection
Options/Status" in the "Function Specifications."
Enables or disables the belt profile.
BELT PROFILE When checking the effectiveness
E 04-6-011 - - 1 0 1 1 -
ON/OFF 0: Disable of the tone and profile
1: Enable
Sets the belt profile data after Fourier transform.
At the time of belt replacement,
In TM0-04-3-041 "Belt profile data development,"
BP replacement, and shipment
inverse Fourier transform is applied to the setting value,
BELT PROFILE adjustment, make setting to adjust
E 04-6-012 01 No.1 0 0 9999 1 - and the resultant value is saved as compensation data.
DATA INPUT the variation of BP and execute
TM0-04-3-041 "Belt profile data
The type of the setting value indicates index number of
development."
the data.

E 02 No.2 0 0 9999 1 -

E 03 No.3 0 0 9999 1 -
E 04 No.4 0 0 9999 1 -
E 05 No.5 0 0 9999 1 -
E 06 No.6 0 0 9999 1 -
E 07 No.7 0 0 9999 1 -
E 08 No.8 0 0 9999 1 -
E 09 No.9 0 0 9999 1 -
E 10 No.10 0 0 9999 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Engine system section
CONFIDENTIAL

E 11 No.11 0 0 9999 1 -
E 12 No.12 0 0 9999 1 -
Specifies the check digit of the belt profile data after Use the setting value to check
BELT PROFILE Fourier transform. the correctness of the data for
E 04-6-013 CHECK DIGIT - - 0 0 9999 1 - The setting value is used to check the correctness TM0-04-3-041 "Belt profile data
INPUT of the data when TM0-04-3-041 "Belt profile data development."
development" is executed.
Enables or disables the roller profile.
ROLLER PROFILE When checking the effectiveness
E 04-6-021 - - 1 0 1 1 -
ON/OFF 0: Disable of the tone and profile
1: Enable
At the time of belt replacement,
BP replacement, and shipment
Specifies the amplitude of the roller profile.
ROLLER PROFILE adjustment, make setting to
The setting value is saved as compensation data
E 04-6-022 AMPLITUDE - - 0 0 9999 1 - adjust the variation of BP
in TM0-04-3-028 "ROLLER PROFILE DATA
INPUT and execute TM0-04-3-028
DEVELOPMENT."
"ROLLER PROFILE DATA
DEVELOPMENT."
At the time of belt replacement,
Sets the phase of the roller profile. BP replacement, and shipment
The setting value is saved as compensation data adjustment, make setting to
ROLLER PROFILE
E 04-6-023 - - 0 0 9999 1 - in TM0-04-3-028 "ROLLER PROFILE DATA adjust the variation of BP
PHASE INPUT
DEVELOPMENT." and execute TM0-04-3-028
"ROLLER PROFILE DATA
DEVELOPMENT."
CIS P-EDGE
The sample quantity of prints to be used as the criteria
POS DATA When changing the criteria of the
E 04-6-031 - - 9 2 10 1 - to calculate the paper edge position from the paper
REFERENCE belt stain detection in CIS
edge position detected by CIS.
NUMBER
The sample quantity of prints to be excluded from
CIS P-EDGE POS
the sample TM0-04-6-031 "CIS P-EDGE POS DATA When changing the criteria of the

[17-80]
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E 04-6-032 DATA EXCLUDE - - 4 1 9 1 -


Europe

REFERENCE NUMBER" to calculate the paper edge belt stain detection in CIS
NUMBER
position from the paper edge position detected by CIS.
BELT STAIN
Detection level of the belt stain by CIS. When changing the criteria of the
E 04-6-033 DETECT - - 5 0 100 1 -
When set to "0," the belt stain detection is disabled. belt stain detection in CIS
FREQUENCY
BELT STAIN Specifies the threshold level for belt stain detection by
When changing the criteria of the
E 04-6-034 DETECT - - 33 0 100 1 - CIS.
belt stain detection in CIS
THRESHOLD Save the setting value to a non-volatile memory.
Specifies whether to use the image center position
adjustment and side mask amount adjustment by CIS.
When switching the control
between the image center
E 04-6-036 CIS MASK MODE 01 Standard 1 0 1 1 - 0: Not use
position adjustment and side
1: Use
mask amount adjustment by CIS
The type of the setting value indicates the paper type.
E 02 Thin 1 0 1 1 -
E 03 Thick 1 0 1 1 -
E 04 Envelope 0 0 1 1 -
E 05 Card 1 0 1 1 -
E 06 U1 1 0 1 1 -
E 07 U2 1 0 1 1 -
E 08 U3 1 0 1 1 -
E 09 U4 1 0 1 1 -
E 10 U5 1 0 1 1 -
E 11 LW Paper 1 0 1 1 -
E 12 Rough Paper 1 0 1 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Engine system section
CONFIDENTIAL

CIS IMAGE Parameter used only when the image center cannot be
When the image center position
E 04-6-041 CENTER - - 0 -100 100 1 0.1mm aligned
of CIS is misaligned
POSITION ・Use this for a low-end machine (one for CIS version)
CIS SIDE MASK Adjusts the CIS side mask with the same setting for all When changing the side mask
E 04-6-043 - - 0 -100 100 1 0.1mm
ADJUST the colors. amount of CIS
TRAY1 IMAGE When adjusting the image center
Adjustment of the image center position when paper is
E 04-6-046 CENTER MASK - - 0 -100 100 1 0.1mm position of the paper fed from
fed from Tray 1 with the side mask processing set to OFF
OFF Tray 1
TRAY2 IMAGE Adjustment of the image center position when paper is When adjusting the image center
E 04-6-047 CENTER MASK - - 0 -100 100 1 0.1mm fed from Tray 2 with the side mask processing set to position of the paper fed from
OFF OFF Tray 2

Applies the set image mask amount to the paper on When changing the image mask Def must be smaller by 1 mm for
ENVELOPE the paper feeding table where "Envelope" is set for the amount at the leading edge for the margin not to become larger
E 04-6-051 IMAGE MASK - - 90 5 100 1 0.1mm thickness of the paper type. the paper on the paper feeding than 10 mm as described in
(TOP) Note that this setting is not applicable for TM0-04-3-031 table where "Envelope" is set for "Function Specifications (Product
"HEAD TEST PATTERN PRINT." the thickness of the paper type Specifications)."

Applies the set image mask amount to the paper on When changing the image mask Def must be smaller by 1 mm for
ENVELOPE the paper feeding table where "Envelope" is set for the amount at the trailing edge for the the margin not to become larger
E 04-6-052 IMAGE MASK - - 90 5 100 1 0.1mm thickness of the paper type. paper on the paper feeding table than 10 mm as described in
(BOTTOM) Note that this setting is not applicable for TM0-04-3-031 where "Envelope" is set for the "Function Specifications (Product
"HEAD TEST PATTERN PRINT." thickness of the paper type. Specifications)."

Applies the set image mask amount to the paper on


the paper feeding table where "Envelope" is set for the
thickness of the paper type.
Note that this setting is not applicable for the print When changing the image mask Def must be smaller by 1 mm for
ENVELOPE operation in the unit check system. amount on the right side for the the margin not to become larger

[17-81]
[17-81]

E 04-6-053 IMAGE MASK - - 90 5 250 1 0.1mm *For the following print operations in the unit check paper on the paper feeding table than 10 mm as described in
Europe

(RIGHT) system, mask is applied on a head basis. where "Envelope" is set for the "Function Specifications (Product
・TM0-04-3-026 "ROLLER PROFILE PHASE PRINT" thickness of the paper type. Specifications)."
・TM0-04-3-027 "ROLLER PROFILE AMPLITUDE
PRINT"
・TM0-04-3-031 "HEAD TEST PATTERN PRINT"
Applies the set image mask amount to the paper on
the paper feeding table where "Envelope" is set for the
thickness of the paper type.
Note that this setting is not applicable for the print When changing the image mask Def must be smaller by 1 mm for
ENVELOPE operation in the unit check system. amount on the left side for the the margin not to become larger
E 04-6-054 IMAGE MASK - - 90 5 250 1 0.1mm *For the following print operations in the unit check paper on the paper feeding table than 10 mm as described in
(LEFT) system, mask is applied on a head basis. where "Envelope" is set for the "Function Specifications (Product
・TM0-04-3-026 "ROLLER PROFILE PHASE PRINT" thickness of the paper type. Specifications)."
・TM0-04-3-027 "ROLLER PROFILE AMPLITUDE
PRINT"
・TM0-04-3-031 "HEAD TEST PATTERN PRINT"
When changing the number of
TM PRINT: PRINT Uses for TM0-04-3-031 "HEAD TEST PATTERN
paper sheets to be fed in TM0-04-
E 04-6-061 QUANTITY - - 1 1 9999 1 Sheet PRINT."
3-031 "HEAD TEST PATTERN
SETTING Specify the number of paper sheets to be fed.
PRINT."
Uses for TM0-04-3-031 "HEAD TEST PATTERN When changing the ejection
TTM PRINT:
PRINT." destination of paper to be fed
E 04-6-062 OUTPUT - - 1 0 1 1 -
0: FU in TM0-04-3-031 "HEAD TEST
DESTINATION
1: FD PATTERN PRINT"
Uses for TM0-04-3-031 "HEAD TEST PATTERN When switching the setting of
TM PRINT: PRINT." Duplex/Simplex for print in TM0-
E 04-6-063 - - 0 0 1 1 -
DUPLEX/SIMPLEX 0: Simplex 04-3-031 "HEAD TEST PATTERN
1: Duplex PRINT"

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Engine system section
CONFIDENTIAL

Uses for TM0-04-3-031 "HEAD TEST PATTERN


When changing the feed source
TM PRINT: PAPER PRINT."
of paper to be fed in TM0-04-
E 04-6-064 FEED TRAY - - 0 0 2 1 - 0: Paper Feeding Table
3-031 "HEAD TEST PATTERN
SELECTION 1: Tray 1 (upper tray)
PRINT"
2: Tray 2 (lower tray)
Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT."
The print patterns for the setting values are shown
below. The setting is left blank for some values (e.g.:
"1").
<4-color machine>
2: -K (100%), 3: C- (100%), 4: -M (100%), 5: Y- (100%), *1 Repeat of horizontal 1 line
9: Y-C- (100%), 12: -K (4L *1), 13: C- (4L), 14: -M (4L), discharge and 3 line non-
15: Y- (4L), 18: CK (4L), 19: -M-M (4L), 20: Y-C- (4L), discharge This also applies to the
22: -K (8L), 23: C- (8L), 24: -M (8L), 25: Y- (8L), 28: CK other "*L."
(8L), 29: -M-K (8L), 30: CK (8L), 32: -K (1_6 *2), 33: C-
(1_6), 34: -M (1_6), 35: Y- (1_6), 38: CK (1_6), 39: -M-K *2 Repeat of vertical 1 line
(1_6), 40: YM (1_6), 42: -K (1_3), 43: C- (1_3), 44: -M discharge and 6 line non-
When changing the print pattern
(1_3), 45: Y- (1_3), 48: CK (1_3), 49: -M-K (1_3), 50: discharge. This also applied to
TM PRINT: PRINT to be printed in TM0-04-3-031
YM (1_3), 52: -K (grid *3), 53: C- (grid), 54: -M (grid), the other "1_*."
E 04-6-065 HEAD TEST - - 1 1 58 1 - "HEAD TEST PATTERN PRINT"
55: Y- (grid), 58: *4
PATTERN
<2-color machine> *3 Staggered (50%) pattern per
2: -K (100%), 4: R- (100%), 11: RK (100%), 12: -K (4L), dot
14: R- (4L), 19: RK (4L), 22: -K (8L), 24: R- (8L), 29:
RK (8L), 32: -K (1_6), 34: R- (1_6), 39: RK (1_6), 42: -K *4 For horizontal 8L and vertical
(1_12), 44: R- (1_12), 49: RK (1_12), 52: -K (grid), 54: 1_7, all the colors are discharged.
R- (grid), 58: *4 For horizontal, the discharge lines
Mono-color machine> are shifted each other by 1 line.
2: -K1 (100%), 7: K2- (100%), 10: K1K2 (100%), 12: -K1
(4L), 17: K2- (4L), 21: K2K1 (4L), 22: -K1 (8L), 27: K2-
(8L), 31: K2K1 (8L), 32: -K1 (1_6), 37: K2- (1_6), 41:
K2K1 (1_6), 42: -K1 (1_12), 47: K2- (1_12), 51: K2K1

[17-82]
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Europe

(1_12), 52: -K1 (grid), 57: K2- (grid), 58: *4

*: The details are described in the Remarks column.


Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT."
*Uses for connecting to multi-finisher when "0: FU" is set When changing the ejection
in TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION." destination of paper to be fed
TM PRINT: EJECT
E 04-6-071 - - 0 0 3 1 - in TM0-04-3-031 "HEAD TEST
TRAY SELECTION
0: Top tray PATTERN PRINT" to each tray of
1: Stacking tray the multi-finisher
2: Booklet tray
3: Threefold tray
Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT." When changing the setting of
TM PRINT: FIN *Uses for connecting to multi-finisher when "0: FU" is set Offset/No Offset with the multi-
E 04-6-072 OFFSET EJECT - - 0 0 1 1 - in TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION." finisher for paper to be fed in
SELECTION TM0-04-3-031 "HEAD TEST
0: OFF PATTERN PRINT."
1: ON
Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT."
*Uses for connecting to multi-finisher when "0: FU" is set When changing the setting of
TM PRINT: in TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION." Staple/No Staple with the multi-
E 04-6-073 FIN STAPLE - - 0 0 3 1 - finisher for paper to be fed in
SELECTION 0: OFF TM0-04-3-031 "HEAD TEST
1: One place at the front PATTERN PRINT."
2: Two places at center
3: One place at the back

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Engine system section
CONFIDENTIAL

Uses for TM0-04-3-031 "HEAD TEST PATTERN


PRINT."
When changing the setting of
*Uses for connecting to multi-finisher when "0: FU" is set
TM PRINT: Punch/No Punch with the multi-
in TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION."
E 04-6-074 FIN PUNCHER - - 0 0 2 1 - finisher for paper to be fed in
SELECTION TM0-04-3-031 "HEAD TEST
0: OFF
PATTERN PRINT."
1: Two holes
2: Three holes/Four holes
Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT."
When changing the setting of
*Uses for connecting to multi-finisher when "0: FU" is set
TM PRINT: Booklet/No Booklet with the
in TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION."
E 04-6-075 FIN BOOKLET - - 0 0 2 1 - multi-finisher for paper to be fed
SELECTION in TM0-04-3-031 "HEAD TEST
0: OFF
PATTERN PRINT."
1: Twofold
2: Twofold + Staple
Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT."
*Uses for connecting to multi-finisher when "0: FU" is set
When changing the setting of
in TM0-04-6-062 "TM PRINT: OUTPUT DESTINATION."
TM PRINT: Fold/No Fold with the multi-
E 04-6-076 FIN FOLDING - - 0 0 4 1 - finisher for paper to be fed in
0: OFF
SELECTION TM0-04-3-031 "HEAD TEST
1: Z-folding (Tri-folding "Z")
PATTERN PRINT."
2: Z-folding (Tri-folding "C")
3: Z-folding
4: Saddle folding
Uses for TM0-04-3-031 "HEAD TEST PATTERN
When changing the setting of
PRINT."
TM PRINT: FDF Offset/No Offset with OST and
Sets the switching between Non Sort and Offset, and
E 04-6-081 NON SORT/ - - 0 0 999 1 - the number of offset copies for
the number of offset copies.
OFFSET SELEC paper to be fed in TM0-04-3-031
0: Non Sort
"HEAD TEST PATTERN PRINT"
1-999: Offset copies

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[17-83]
Europe

Uses for TM0-04-3-031 "HEAD TEST PATTERN


PRINT."
Specifies the ON or OFF of the staple.
*Note that this is disabled when the TM0-04-6-081 "TM
PRINT: FDF NON SORT/OFFSET SELEC" is set to a When changing the setting of
TM PRINT:
value between "1" and "999." (Operation with "0: OFF" Staple/No Staple with OST for
E 04-6-082 FDF STAPLE - - 0 0 3 1 -
is performed.) paper to be fed in TM0-04-3-031
SELECTION
"HEAD TEST PATTERN PRINT"
0: OFF
1: Bind at 1 place at the back
2: Bind at 1 place at the front
3: Bind at 2 places
Uses for TM0-04-3-031 "HEAD TEST PATTERN
PRINT."
Set the number of copies for staple.
When changing the number of
TM PRINT: FDF *Note that this is disabled when the TM0-04-6-081 "TM
Number of copies for staple for paper to
E 04-6-083 STAPLE PRINT - - 1 1 55 1 PRINT: FDF NON SORT/OFFSET SELEC" is set to a
copies be fed in TM0-04-3-031 "HEAD
SETTING value between "1" and "999."
TEST PATTERN PRINT"
*This is enabled only when TM0-04-6-082 "TM PRINT:
FDF STAPLE SELECTION" is set to a value between
"1" and "3."
Uses for TM0-04-3-032 "PRINT OPERATION".
0: Disable; Paper pitch and transfer speed according to
the print condition
When changing the paper pitch
TM PAPER FEED: 1: Enable; The settings for TM0-04-6-092 "TM PAPER
and transfer speed for paper to
E 04-6-091 P-PITCH&SPEED - - 0 0 1 1 - FEED: PAPER PITCH SETTING
be fed in TM0-04-3-032 "PRINT
SELEC
OPERATION"
" and TM0-04-6-093 "TM PAPER FEED: SPEED
SETTING" are applied to the paper pitch and transfer
speed.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Engine system section
CONFIDENTIAL

Uses for TM0-04-3-032 "PRINT OPERATION".


TM PAPER FEED: This value is reflected only when TM0-04-6-091 "TM When changing the paper pitch
E 04-6-092 PAPER PITCH - - 720 0 4000 1 0.1 ms PAPER FEED: P-PITCH&SPEED SELEC for paper to be fed in TM0-04-3- Engine system section
SETTING 032 "PRINT OPERATION"
" = 1.
Uses for TM0-04-3-032 "PRINT OPERATION".
This value is reflected only when TM0-04-6-091 "TM When changing the transfer
TM PAPER FEED:
E 04-6-093 - - 515 300 1500 1 mm/s PAPER FEED: P-PITCH&SPEED SELEC speed for paper to be fed in TM0-
SPEED SETTING
04-3-032 "PRINT OPERATION"
" = 1.
When changing the speed for
TM PAPER FEED Sets the speed for TM0-06-5-006 "BP SPEED" and TM0-06-5-006 "BP SPEED" and
E 04-6-101 - - 515 197 665 1 mm/s
SPEED SETTING TM0-06-2-011 "TRANSFER BELT MOTOR." TM0-06-2-011 "TRANSFER BELT
MOTOR"
Paper feed section
Sets the upper limit position of the paper feeding table.
When changing the upper limit
PAPER FEED 0: Up
position of the paper feeding
E 05-6-001 TRAY UPPER 01 Standard 1 0 2 1 - 1: Middle
table to change the paper feeding
LIMIT POSITION 2: Down
performance
The type of the setting value indicates the paper type.
E 02 Thin 1 0 2 1 -
E 03 Thick 0 0 2 1 -
E 04 Envelope 1 0 2 1 -
E 05 Card 0 0 2 1 -
E 06 U1 1 0 2 1 -
E 07 U2 1 0 2 1 -
E 08 U3 1 0 2 1 -

[17-84]
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Europe

E 09 U4 1 0 2 1 -
E 10 U5 1 0 2 1 -
E 11 LW Paper 1 0 2 1 -
E 12 Rough Paper 1 0 2 1 -
Sets the tray downward movement time when the paper
volume in Tray 1 and 2 is between 50 and 100%.
When set to "0," the tray downward movement is
When changing the tray
disabled.
TRAY DESCEND downward movement time to
E 05-6-006 - - 20 0 40 1 0.1sec *To prevent parts from interfering from each other that
DURATION prevent parts from interfering
occurs when removing a tray, move the tray downward
each other
in the standby status before the time set in this test
mode is reached and keep the tray in that position until
the next transfer reservation is activated.
Sets which paper size is to be recognized when custom
When switching the custom sized
sized paper is detected in Tray 1 or 2.
TRAY CUSTOM paper: L or S, to handle for the
E 05-6-007 - - 0 0 1 1 -
SIZE SELECTION custom sized paper loaded in the
0: Custom sized paper L
tray
1: Custom sized paper S
REGIST
Adjusts the timing for the leading edge of the paper to When changing the contact timing
HIT TIMING
E 05-6-011 01 Standard 0 -20 20 1 ms contact the stopped registration roller when paper is fed when paper is fed from the paper
ADJUSTMENT-
from the paper feeding table. feeding table
PFT
E 02 Thin 0 -20 20 1 ms
E 03 Thick 0 -20 20 1 ms
E 04 Envelope 0 -20 20 1 ms
E 05 Card 0 -20 20 1 ms
E 06 U1 0 -20 20 1 ms
E 07 U2 0 -20 20 1 ms

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper feed section
CONFIDENTIAL

E 08 U3 0 -20 20 1 ms
E 09 U4 0 -20 20 1 ms
E 10 U5 0 -20 20 1 ms
E 11 LW Paper 0 -20 20 1 ms
E 12 Rough Paper 0 -20 20 1 ms
REGIST
Adjusts the timing for the leading edge of the paper to
HIT TIMING When changing the contact timing
E 05-6-012 01 Standard 0 -20 20 1 ms contact the stopped registration roller when paper is fed
ADJUSTMENT- when paper is fed from Tray 1
from Tray 1.
TRAY 1
E 02 Thin 0 -20 20 1 ms
E 03 U1 0 -20 20 1 ms
E 04 U2 0 -20 20 1 ms
E 05 U3 0 -20 20 1 ms
E 06 U4 0 -20 20 1 ms
E 07 U5 0 -20 20 1 ms
E 08 LW Paper 0 -20 20 1 ms
E 09 Rough Paper 0 -20 20 1 ms
REGIST
Adjusts the timing for the leading edge of the paper to
HIT TIMING When changing the contact timing
E 05-6-013 01 Standard 0 -20 20 1 ms contact the stopped registration roller when paper is fed
ADJUSTMENT- when paper is fed from Tray 2
from Tray 2.
TRAY 2
E 02 Thin 0 -20 20 1 ms
E 03 U1 0 -20 20 1 ms
E 04 U2 0 -20 20 1 ms
E 05 U3 0 -20 20 1 ms
E 06 U4 0 -20 20 1 ms

[17-85]
[17-85]
Europe

E 07 U5 0 -20 20 1 ms
E 08 LW Paper 0 -20 20 1 ms
E 09 Rough Paper 0 -20 20 1 ms
Adjusts the timing when to turn the paper feed motor to ON.
P-FEED TRAY Relatively changes timing when to turn the paper feed When adjusting the paper buckle
E 05-6-016 PAPER FEED 01 U1 0 -30 30 1 ms motor to ON for the start timing of the registration motor. Do amount when paper is fed from
START TIMING not change the interval from ON to OFF of the paper feed the paper feeding table
motor.
E 02 U2 0 -30 30 1 ms
E 03 U3 0 -30 30 1 ms
E 04 U4 0 -30 30 1 ms
E 05 U5 0 -30 30 1 ms
E 06 LW Paper 0 -30 30 1 ms
E 07 Rough Paper 0 -30 30 1 ms
Adjusts this item when the
following occurs when paper
is fed from the paper feeding
table: paper buckle noise, print
misalignment due to skewed
Sets the paper buckle amount.
PFT PAPER paper, or Z-folding due to too
E 05-6-017 01 Standard 10 -10 20 1 mm Adjusts the timing when to turn the paper feed motor
BUCKLE much paper buckle.
OFF.
When paper buckle noise or
Z-folding occurs, adjust this
setting to the - side, and when
skew adjustment is defective, to
the + side.
E 02 Thin 10 -10 20 1 mm
E 03 Thick 10 -10 20 1 mm
E 04 Envelope 10 -10 20 1 mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper feed section
CONFIDENTIAL

E 05 Card 10 -10 20 1 mm
E 06 U1 10 -10 20 1 mm
E 07 U2 10 -10 20 1 mm
E 08 U3 10 -10 20 1 mm
E 09 U4 10 -10 20 1 mm
E 10 U5 10 -10 20 1 mm
E 11 LW Paper 10 -10 20 1 mm
E 12 Rough Paper 10 -10 20 1 mm
Adjusts this item when the
following occurs when re-feed
paper is fed: paper buckle noise,
print misalignment due to skewed
paper, or Z-folding due to too
Sets the buckle when re-feeding.
E 05-6-018 RE-FEED BUCKLE 01 Standard 6 0 20 1 mm much paper buckle.
When paper buckle noise or
Z-folding occurs, adjust this
setting to the - side, and when
skew adjustment is defective, to
the + side.
E 02 Thin 6 0 20 1 mm
E 03 Thick 6 0 20 1 mm
E 04 Envelope 6 0 20 1 mm
E 05 Card 6 0 20 1 mm
E 06 U1 6 0 20 1 mm
E 07 U2 6 0 20 1 mm
E 08 U3 6 0 20 1 mm
E 09 U4 6 0 20 1 mm

[17-86]
[17-86]
Europe

E 10 U5 6 0 20 1 mm
E 11 LW Paper 6 0 20 1 mm
E 12 Rough Paper 6 0 20 1 mm
Adjusts this item when the
following occurs when paper is
fed from Tray 1: paper buckle
noise, print misalignment due to
Sets the paper buckle amount when short paper is fed skewed paper, or Z-folding due to
TRAY1 SHORT
E 05-6-019 01 Standard 6 -10 20 1 mm from Tray 1. too much paper buckle.
PAPER BUCKLE
When paper buckle noise or
Z-folding occurs, adjust this
setting to the - side, and when
skew adjustment is defective, to
the + side.
E 02 Thin 6 -10 20 1 mm
E 03 U1 6 -10 20 1 mm
E 04 U2 6 -10 20 1 mm
E 05 U3 6 -10 20 1 mm
E 06 U4 6 -10 20 1 mm
E 07 U5 6 -10 20 1 mm
E 08 LW Paper 6 -10 20 1 mm
E 09 Rough Paper 6 -10 20 1 mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper feed section
CONFIDENTIAL

Adjusts this item when the


following occurs when paper is
fed from Tray 1: paper buckle
noise, print misalignment due to
Sets the paper buckle amount when long paper is fed skewed paper, or Z-folding due to
TRAY1 LONG
E 05-6-020 01 Standard 8 -10 20 1 mm from Tray 1. too much paper buckle.
PAPER BUCKLE
When paper buckle noise or
Z-folding occurs, adjust this
setting to the - side, and when
skew adjustment is defective, to
the + side.
E 02 Thin 8 -10 20 1 mm
E 03 U1 8 -10 20 1 mm
E 04 U2 8 -10 20 1 mm
E 05 U3 8 -10 20 1 mm
E 06 U4 8 -10 20 1 mm
E 07 U5 8 -10 20 1 mm
E 08 LW Paper 8 -10 20 1 mm
E 09 Rough Paper 8 -10 20 1 mm
Adjusts this item when the
following occurs when paper is
fed from Tray 2: paper buckle
noise, print misalignment due to
Sets the paper buckle amount when short paper is fed skewed paper, or Z-folding due to
TRAY2 SHORT
E 05-6-021 01 Standard 6 -10 20 1 mm from Tray 2. too much paper buckle.
PAPER BUCKLE
When paper buckle noise or
Z-folding occurs, adjust this
setting to the - side, and when
skew adjustment is defective, to
the + side.

[17-87]
[17-87]
Europe

E 02 Thin 6 -10 20 1 mm
E 03 U1 6 -10 20 1 mm
E 04 U2 6 -10 20 1 mm
E 05 U3 6 -10 20 1 mm
E 06 U4 6 -10 20 1 mm
E 07 U5 6 -10 20 1 mm
E 08 LW Paper 6 -10 20 1 mm
E 09 Rough Paper 6 -10 20 1 mm
Adjusts this item when the
following occurs when paper is
fed from Tray 2: paper buckle
noise, print misalignment due to
Sets the paper buckle amount when long paper is fed skewed paper, or Z-folding due to
TRAY2 LONG
E 05-6-022 01 Standard 6 -10 20 1 mm from Tray 2. too much paper buckle.
PAPER BUCKLE
When paper buckle noise or
Z-folding occurs, adjust this
setting to the - side, and when
skew adjustment is defective, to
the + side.
E 02 Thin 6 -10 20 1 mm
E 03 U1 6 -10 20 1 mm
E 04 U2 6 -10 20 1 mm
E 05 U3 6 -10 20 1 mm
E 06 U4 6 -10 20 1 mm
E 07 U5 6 -10 20 1 mm
E 08 LW Paper 6 -10 20 1 mm
E 09 Rough Paper 6 -10 20 1 mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper feed section
CONFIDENTIAL

Specifies ON of OFF of the assist control when paper is


P-FEED TRAY fed from the paper feeding table. When switching On/OFF of the
E 05-6-026 ASSIST CONTROL 01 Standard 1 0 1 1 - assist control for paper feeding
ON/OFF 0: OFF from the paper feeding table
1: ON
E 02 Thin 1 0 1 1 -
E 03 Thick 1 0 1 1 -
E 04 Envelope 1 0 1 1 -
E 05 Card 0 0 1 1 -
E 06 U1 1 0 1 1 -
E 07 U2 1 0 1 1 -
E 08 U3 1 0 1 1 -
E 09 U4 1 0 1 1 -
E 10 U5 1 0 1 1 -
E 11 LW Paper 1 0 1 1 -
E 12 Rough Paper 1 0 1 1 -
Specifies ON or OFF of the assist control when paper is
TRAY1 ASSIST fed from Tray 1. When switching ON/OFF of the
E 05-6-027 CONTROL ON/ 01 Standard 1 0 1 1 - assist control for paper feeding
OFF 0: OFF from Tray 1
1: ON
E 02 Thin 1 0 1 1 -
E 03 U1 1 0 1 1 -
E 04 U2 1 0 1 1 -
E 05 U3 1 0 1 1 -
E 06 U4 1 0 1 1 -
E 07 U5 1 0 1 1 -

[17-88]
[17-88]

E 08 LW Paper 1 0 1 1 -
Europe

E 09 Rough Paper 1 0 1 1 -
Specifies ON or OFF of the assist control when paper is
TRAY2 ASSIST fed from Tray 2. When switching ON/OFF of the
E 05-6-028 CONTROL ON/ 01 Standard 1 0 1 1 - assist control for paper feeding
OFF 0: OFF from Tray 2
1: ON
E 02 Thin 1 0 1 1 -
E 03 U1 1 0 1 1 -
E 04 U2 1 0 1 1 -
E 05 U3 1 0 1 1 -
E 06 U4 1 0 1 1 -
E 07 U5 1 0 1 1 -
E 08 LW Paper 1 0 1 1 -
E 09 Rough Paper 1 0 1 1 -
When paper buckle noise is loud
when paper is fed from the paper
feeding table, adjust the start time Note that a large value on the -
PFT ASSIST Sets PFT ASSIST START TIME.
E 05-6-031 01 Standard 7 -100 100 1 ms of the paper feeding table assist side causes paper buckle to be
START TIME
control to the - side. insufficiently formed.

E 02 Thin 7 -100 100 1 ms


E 03 Thick 7 -100 100 1 ms
E 04 Envelope 7 -100 100 1 ms
E 05 Card 7 -100 100 1 ms
E 06 U1 7 -100 100 1 ms
E 07 U2 7 -100 100 1 ms

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper feed section
CONFIDENTIAL

E 08 U3 7 -100 100 1 ms Paper feed section


E 09 U4 7 -100 100 1 ms
E 10 U5 7 -100 100 1 ms
E 11 LW Paper 7 -100 100 1 ms
E 12 Rough Paper 7 -100 100 1 ms
When there is variation in the
transport rate of the first paper
POST REGIST
feed and noise or defective skew
SENSOR Adjusts the first paper feed theoretical transport rate
E 05-6-036 - - 65 50 150 1 % adjustment occurs due to paper
P-TRANSFER after the registration sensor arrives.
buckle, change the first paper
ADJUST
feed theoretical transport rate to
adjust the paper buckle amount.
Adjusts the arrival timing of re-feed paper that is used When the paper transport rate is
RE-FEED when the duplex transport speed is calculated. low and the paper buckle of re-
E 05-6-047 ARRIVAL TIMING 01 Standard 30 -50 50 1 ms *The negative setting value should be set to "0." feed paper is small, make the
ADJUST feeding timing of the re-feed
The type of the setting value indicates the paper type. paper earlier (- side).
E 02 Thin 30 -50 50 1 ms
E 03 Thick 30 -50 50 1 ms
E 04 Card 30 -50 50 1 ms
E 05 U1 30 -50 50 1 ms
E 06 U2 30 -50 50 1 ms
E 07 U3 30 -50 50 1 ms
E 08 U4 30 -50 50 1 ms
E 09 U5 30 -50 50 1 ms
E 10 LW Paper 30 -50 50 1 ms
E 11 Rough Paper 30 -50 50 1 ms
Sets REGIST SENSOR EMIT. When replacing the sensor or

[17-89]
[17-89]
Europe

REGIST SENSOR
E 05-6-056 - - 128 0 255 1 - As the this value increases, the luminous energy when automatic adjustment does
EMIT
becomes larger. not work well
When image misalignment occurs
(for the specified paper buckle to
REGIST MOTOR Adjusts the speed of the registration motor by using the be form between the registration
E 05-6-061 - - 2 -20 20 1 mm/s
SPEED ADJUST speed of the transfer belt as the criteria. and BP), enter a value on the +
side to increase the linear speed
of the registration roller,
Enter a value for additive or subtractive for the setting
value in TM 0-05-6-061 "REGIST MOTOR SPEED When further adjusting the value
REGIST MOTOR
E 05-6-062 01 LW Paper 4 -99 99 1 mm/s ADJUST." set in T M0-05-6-061 "REGIST
SPEED ADJUST
MOTOR SPEED ADJUST"
The type of the setting value indicates the paper type.
E 02 Rough Paper 4 -99 99 1 mm/s
When the image is misaligned
due to insufficient feed amount
REGIST MOTOR
Sets the stop position of the registration motor. of the registration roller with low
E 05-6-063 STOP POSITION - - 0 -20 20 1 mm
transport rate, increase the feed
ADJUST
amount (+ side) of the registration
roller.
Transport section
Other than Specifies the airflow of the transfer belt fan using the
When noise or paper wrinkle on
BP FAN AIRFLOW Envelope/ duty radio of PWM.
E 06-6-001 01 60 1 100 1 % the BP occurs, adjust the suction
SETTING Lightweight/ *At the time of version upgrade, the setting values are
of the BP.
Woody retained.
E 02 Envelope 1 100 1 100 1 %
E 03 Envelope 2 60 1 100 1 %

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Transport section
CONFIDENTIAL

When LW paper is selected, turn off the two fans at the


center in the paper width direction of the BP fan, and at
E 04 LW Paper 40 1 100 1 % the same time, operate the two fan Duties at the front
and rear each with a desired setting of Duty (60% is
assumed).
When rough paper is selected, turn off the two fans at
the center in the paper width direction of the BP fan,
E 05 Rough Paper 40 1 100 1 % and at the same time, operate the two fan Duties at the
front and rear each with a desired setting of Duty (60%
is assumed).
Sets the paper length by which the setting of the transfer
belt fan is changed.
*When a setting value between 1 and 550 is set in this
test mode, the Duty value of the transfer belt fan set in
When changing the airflow of the
BP FAN SPECIAL TM0-06-6-003 "BP FAN SPECIAL DUTY" is reflected at
E 06-6-002 - - 0 0 550 1 mm BP fan according to the paper
SETTING the same time when the paper length is set.
length
0: Use the value set in TM0-06-6-001 "BP FAN
AIRFLOW SETTING."
1-550: Use the value set in TM0-06-6-003 "BP FAN
SPECIAL DUTY."
When setting the BP fan airflow,
Sets the Duty value of the transfer belt fan when a value
BP FAN SPECIAL which is changed according to
E 06-6-003 - - 100 0 100 1 % between 1 and 550 is set in TM0-06-6-002 "BP FAN
DUTY the value set in M0-06-6-002 "BP
SPECIAL SETTING."
FAN SPECIAL SETTING"
Use this setting when multiple
Specifies the luminous energy by which multiple paper
MULTIPLE FEED paper feed is wrongly detected
Standard feed is determined by the top edge sensor 1.
E 06-6-005 LUMINOUS 01 30 10 50 1 % or there is variation in luminous
paper
THRESHOLD energy depending on the paper
The type of the setting value indicates the paper type.
type.
E 02 IJ paper 30 10 50 1 %
E 03 Matte-IJ 30 10 50 1 %

[17-90]
[17-90]
Europe

E 04 Card-IJ 30 10 50 1 %
E 05 High quality 30 10 50 1 %
E 06 LW Paper 30 10 50 1 %
E 07 Rough Paper 30 10 50 1 %
TOP EDGE Sets TOP EDGE SENSOR 1 EMIT. When replacing the sensor or
E 06-6-011 SENSOR 1 - - 128 0 255 1 - As the this value increases, the luminous energy when automatic adjustment does
SETTING becomes larger. not work well
TOP EDGE Sets TOP EDGE SENSOR 2 EMIT. When replacing the sensor or
E 06-6-012 SENSOR 2 - - 128 0 255 1 - As the this value increases, the luminous energy when automatic adjustment does
SETTING becomes larger. not work well
When ejecting paper that cannot
TOP EDGE Adjusts the ejection timing value (distance between
be detected by the top edge
E 06-6-013 SENSOR 1 PRINT - - 0 -1000 1000 1 0.1mm the top edge sensor 1 and the head) for the top edge
sensor 2, increase (+ side) or
ST TIMIG ADJ sensor 1.
decrease (- side) the margin.
TOP EDGE Adjusts the ejection timing value (distance between When ejecting paper, increase
E 06-6-014 SENSOR 2 PRINT - - 0 -1000 1000 1 0.1mm the top edge sensor 2 and the head) for the top edge (+ side) or decrease (- side) the
ST TIMIG ADJ sensor 2. margin.
SWITCHBACK Specifies the weight amount when the switchback action When checking the trend
E 06-6-021 WAITING TIME - - 0 -20 20 1 ms is changed from forward to reverse. difference due to fine adjustment
SETTING *The negative setting value should be set to 0. for the paper timing
When switchback congestion
occurs or re-feed paper is not
SWITCHBACK
Specifies the Switchback roller paper trailing edge reached, enter a value on the
E 06-6-022 ROLL ROTATION - - 12 0 100 1 mm
length. negative side to make the paper
SETTING
feed distance longer at the time
of switchback.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Transport section
CONFIDENTIAL

Adjusts the receiving speed of the switchback motor


Use this setting when the motor
SB MOTOR using the print speed as the criteria.
speed on the later in the transport
E 06-6-025 RECIVE SPEED - - -10 -50 50 1 0.1%
path is not best suited for the print
ADJUSTMENT Receiving speed [mm/s] = Print speed [mm/s] * (1000 +
speed.
setting value of this TM) / 1000
Compensates the paper pitch (interval between papers
to be fed) when paper for simplex print is fed. The actual When adjusting the paper pitch
PFT PAPER
E 06-6-031 01 Standard 0 0 2000 1 0.1 ms paper pitch is the specified value plus setting value of for simplex print when paper is
PITCH-SIMPLEX
this TM for each model. fed from the paper feeding table
The type of the setting value indicates the paper type.
E 02 Thin 0 0 2000 1 0.1 ms
E 03 Thick 0 0 2000 1 0.1 ms
E 04 Envelope 0 0 2000 1 0.1 ms
E 05 Card 0 0 2000 1 0.1 ms
E 06 LW Paper 0 0 2000 1 0.1 ms
E 07 Rough Paper 0 0 2000 1 0.1 ms
Compensates the paper pitch (interval between papers
to be fed) when paper for simplex print is fed from Tray 1. When adjusting the paper pitch
TRAY1 PAPER
E 06-6-032 01 Standard 0 0 2000 1 0.1 ms The actual paper pitch is the specified value plus setting for simplex print when paper is
PITCH -SIMPLEX
value of this TM for each model. fed from Tray 1
The type of the setting value indicates the paper type.
E 02 Thin 0 0 2000 1 0.1 ms
E 03 LW Paper 0 0 2000 1 0.1 ms
E 04 Rough Paper 0 0 2000 1 0.1 ms
Compensates the paper pitch (interval between papers
to be fed) when paper for simplex print is fed from Tray 2. When adjusting the paper pitch
TRAY2 PAPER
E 06-6-033 01 Standard 0 0 2000 1 0.1 ms The actual paper pitch is the specified value plus setting for simplex print when paper is
PITCH -SIMPLEX
value of this TM for each model. fed from Tray 2

[17-91]
[17-91]

The type of the setting value indicates the paper type.


Europe

E 02 Thin 0 0 2000 1 0.1 ms


E 03 LW Paper 0 0 2000 1 0.1 ms
E 04 Rough Paper 0 0 2000 1 0.1 ms
Compensates the paper pitch (interval between papers
to be fed) when paper for duplex print is fed from the
PAPER FEED When adjusting the paper pitch
paper feeding table. The actual paper pitch is the
E 06-6-036 TRAY PAPER 01 Standard 0 0 2000 1 0.1 ms for duplex print when paper is fed
specified value plus setting value of this TM for each
PITCH -DUPLEX from the paper feeding table
model.
The type of the setting value indicates the paper type.
E 02 Thin 0 0 2000 1 0.1 ms
E 03 Thick 0 0 2000 1 0.1 ms
E 04 Card 0 0 2000 1 0.1 ms
E 05 LW Paper 0 0 2000 1 0.1 ms
E 06 Rough Paper 0 0 2000 1 0.1 ms
Compensates the paper pitch (interval between papers
to be fed) when paper for duplex print is fed from Tray 1. When adjusting the paper pitch
TRAY1 PAPER
E 06-6-037 01 Standard 0 0 2000 1 0.1 ms The actual paper pitch is the specified value plus setting for duplex print when paper is fed
PITCH -DUPLEX
value of this TM for each model. from Tray 1
The type of the setting value indicates the paper type.
E 02 Thin 0 0 2000 1 0.1 ms
E 03 LW Paper 0 0 2000 1 0.1 ms
E 04 Rough Paper 0 0 2000 1 0.1 ms
Compensates the paper pitch (interval between papers
to be fed) when paper for duplex print is fed from Tray 2. When adjusting the paper pitch
TRAY2 PAPER
E 06-6-038 01 Standard 0 0 2000 1 0.1 ms The actual paper pitch is the specified value plus setting for duplex print when paper is fed
PITCH -DUPLEX
value of this TM for each model. from Tray 2
The type of the setting value indicates the paper type.
E 02 Thin 0 0 2000 1 0.1 ms

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Transport section
CONFIDENTIAL

E 03 LW Paper 0 0 2000 1 0.1 ms Transport section


E 04 Rough Paper 0 0 2000 1 0.1 ms
Sets the length of the envelope margin. When the flap length of an
ENVELOPE FLAP *If there is a difference of 10 mm or more between the envelope is 42 mm or more,
E 06-6-041 - - 420 0 720 1 0.1mm
WIDTH setting value and the actual length of paper feed, the increase (+ side) the length of the
W056-1300 error will occur. margin.

The median value of the paper


When the leading edge of the pitch is the default with the
FD EJECT paper ejected with FD is cut suction time of solenoid taken
E 06-6-051 FLIPPER ON - - 0 -100 100 1 ms Sets when to turn ON the FD paper ejection flipper. or JAM occurs in the section, into consideration. Theoretically,
TIMING decrease (+ side) the operation when the paper pitch is shifted by
speed. 1/2 (29.6 ms), the part contacts
the paper.

The median value of the paper


When the leading edge of the
pitch is the default with the
paper is cut after one side has
FD EJECT return time of solenoid taken
been printed in duplex print, or
E 06-6-052 FLIPPER OFF - - 0 -100 100 1 ms Sets when to turn OFF the FD paper ejection flipper. into consideration. Theoretically,
when JAM occurs in the section,
TIMING when the paper pitch is shifted by
decrease (+ side) the operation
1/2 (29.6 ms), the part contacts
speed.
the paper.

The median value of the paper


When the leading edge of the pitch is the default with the
FU EJECT paper ejected with FU is cut suction time of solenoid taken
E 06-6-056 FLIPPER ON - - 0 -100 100 1 ms Sets when to turn ON the FU paper ejection flipper. or JAM occurs in the section, into consideration. Theoretically,

[17-92]
[17-92]
Europe

TIMING decrease (+ side) the operation when the paper pitch is shifted by
speed. 1/2 (29.6 ms), the part contacts
the paper.

The median value of the paper


With FU connected, when the
pitch is the default with the
leading edge of the paper is cut
FU EJECT return time of solenoid taken
after one side has been printed in
E 06-6-057 FLIPPER OFF - - 0 -100 100 1 ms Sets when to turn OFF the FU paper ejection flipper. into consideration. Theoretically,
duplex print, or when JAM occurs
TIMING when the paper pitch is shifted by
in the section, decrease (+ side)
1/2 (29.6 ms), the part contacts
the operation speed.
the paper.

Adjusts the receiving speed of the upward/downward


Use this setting when the motor
UPWARD/ motor using the print speed as the criteria.
speed on the later in the transport
E 06-6-071 DOWNWARD - - -10 -50 50 1 0.1%
path is not best suited for the print
MOTOR RECEIVE Receiving speed [mm/s] = Print speed [mm/s] * (1000 +
speed.
setting value of this TM) / 1000
Paper ejection section
Adjusts the receiving speed of the FD paper ejection Use this setting when the motor
FD EJECTION
motor using the print speed as the criteria. speed on the later in the transport
E 07-6-001 MOTOR RECIVE - - -10 -50 50 1 0.1%
Receiving speed [mm/s] = Print speed [mm/s] * (1000 + path is not best suited for the print
SPEED ADJUST
setting value of this TM) / 1000 speed.
Selects paper used for setting the criteria of FD paper
ejection motor speed.
0: Standard
FD EJECT ROLL When specifying the criteria of FD
E 07-6-002 01 U1 0 0 4 1 - 1: Thick
BASIS SPEED paper ejection motor speed
2: Thin
3: Card
4: Envelope

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper ejection section
CONFIDENTIAL

E 02 U2 0 0 4 1 -
E 03 U3 0 0 4 1 -
E 04 U4 0 0 4 1 -
E 05 U5 0 0 4 1 -
Use this setting when JAM
occurs at the FD paper ejection.
Compensates the speed set in TM0-07-6-001 "FD
Compensate the DF paper
FD EJECT SPEED EJECT SPEED."
E 07-6-003 01 Standard 0 -300 300 1 mm/s ejection speed by setting a
COMPENSATION
positive value for non-arrival jam,
The type of the setting value indicates the paper type.
and a negative value for original
remaining jam.
E 02 Thin 0 -300 300 1 mm/s
E 03 Thick 0 -300 300 1 mm/s
E 04 Envelope 0 -300 300 1 mm/s
E 05 Card 0 -300 300 1 mm/s
E 06 U1 0 -300 300 1 mm/s
E 07 U2 0 -300 300 1 mm/s
E 08 U3 0 -300 300 1 mm/s
E 09 U4 0 -300 300 1 mm/s
E 10 U5 0 -300 300 1 mm/s
E 11 LW Paper 0 -300 300 1 mm/s
E 12 Rough Paper 0 -300 300 1 mm/s
Specify the method of operating the FD paper ejection
motor.

0: Follow the operation specifications.


FD EJECT When changing the method of
E 07-6-005 MOTOR ACTION - - 0 0 1 1 - operating the FD paper ejection
1: Use the setting values of the test mode

[17-93]
[17-93]

SELECTION motor and evaluating the result


Europe

*For simplex transport, use the setting values of TM0-


07-6-006 "FD EJECT MOTOR SPEED (SIMPLEX)," and
for duplex transport, TM0-07-6-007 "FD EJECT MOTOR
SPEED (DUPLEX)."
For simplex paper feed, sets the speed after the speed
When adjusting the speed of
FD EJECT MOTOR of the FD paper ejection motor is changed.
E 07-6-006 - - 515 300 1000 1 mm/s the FD paper ejection motor for
SPEED (DUPLEX) This setting value is enabled when TM0-07-6-005 "FD
simplex paper feed
EJECT MOTOR ACTION SELECTION" is set to "1."
For duplex paper feed, sets the speed after the speed of
When adjusting the speed of
FD EJECT MOTOR the FD paper ejection motor is changed.
E 07-6-007 - - 515 300 1000 1 mm/s the FD paper ejection motor for
SPEED (SIMPLEX) This setting value is enabled when TM0-07-6-005 "FD
duplex paper feed
EJECT MOTOR ACTION SELECTION" is set to "1."
Sets the FD eject speed (*) when the Paper type-Type
is Standard, IJ paper, or High quality, and the Paper
type: Thickness is Standard. Use this setting when a paper
*Transfer speed after the FD paper ejection sensor ejection is defective (full is
passes (speed of acceleration and deceleration control) detected by the ejected paper
FD EJECT SPEED
E 07-6-008 01 A3 350 300 1000 1 mm/s  For the transfer speed when paper is received from alignment or paper rear end
(NORMAL)
the upward transport, use the setting value in TTM0-07- charge) due to the Paper type:
6-001 "FD EJECT SPEED." Type, Paper type: Thickness, or
individual difference of the unit.
The type of the setting value indicates the paper size.
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1.
E 02 B4 350 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 400 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 400 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 400 300 1000 1 mm/s
feed Landscape.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper ejection section
CONFIDENTIAL

B5
E 06 400 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 400 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 400 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 400 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 400 300 1000 1 mm/s
Chou4.
custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
Sets the FD eject speed* when IJ matte paper is Use this setting when a paper
selected for Paper type-Type and Standard is selected ejection is defective (full is
for Paper type-Thickness. detected by the ejected paper
FD EJECT SPEED
E 07-6-009 01 A3 350 300 1000 1 mm/s *See TM0-07-6-008 "FD EJECT SPEED (NORMAL)." alignment or paper rear end
(IJ PAPER)
charge) due to the Paper type:
The type of the setting value indicates the paper size. Type, Paper type: Thickness, or
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1. individual difference of the unit.
E 02 B4 350 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 400 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 400 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 400 300 1000 1 mm/s
feed Landscape.
B5
E 06 400 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 400 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 400 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 400 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 400 300 1000 1 mm/s

[17-94]
[17-94]

Chou4.
Europe

custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
Sets the FD eject speed*2 when LW paper is selected
for Paper type-Type*1. Use this setting when a paper
*1: When LW paper is selected for Paper type-Type, ejection is defective (full is
Paper type-Thickness is not selectable. See "Paper detected by the ejected paper
FD EJECT SPEED
E 07-6-010 01 A3 450 300 1000 1 mm/s type" in "Function Specifications." alignment or paper rear end
(LW PAPER)
*2: See TM0-07-6-008 "FD EJECT SPEED (NORMAL)." charge) due to the Paper type:
Type, Paper type: Thickness, or
The type of the setting value indicates the paper size. individual difference of the unit.
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1.
E 02 B4 450 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 515 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 515 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 515 300 1000 1 mm/s
feed Landscape.
B5
E 06 515 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 515 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 515 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 515 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 515 300 1000 1 mm/s
Chou4.
custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper ejection section
CONFIDENTIAL

Sets the FD eject speed*2 when Thiner is selected for


Paper type-Thickness*1. Use this setting when a paper
*1 Use this TM setting value when Thiner is selected for ejection is defective (full is
Paper type-Thickness regardless of selected paper for detected by the ejected paper
FD EJECT SPEED
E 07-6-011 01 A3 450 300 1000 1 mm/s Paper type-Type. alignment or paper rear end
(THIN)
*2: See TM0-07-6-008 "FD EJECT SPEED (NORMAL)." charge) due to the Paper type:
Type, Paper type: Thickness, or
The type of the setting value indicates the paper size. individual difference of the unit.
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1.
E 02 B4 450 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 515 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 515 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 515 300 1000 1 mm/s
feed Landscape.
B5
E 06 515 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 515 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 515 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 515 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 515 300 1000 1 mm/s
Chou4.
custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
Sets the FD eject speed* when Standard, IJ paper, IJ Use this setting when a paper
matte paper, or High quality is selected for Paper type- ejection is defective (full is
Type and Thicker is selected for Paper type-Thickness. detected by the ejected paper
FD EJECT SPEED
E 07-6-012 01 A3 515 300 1000 1 mm/s *See TM0-07-6-008 "FD EJECT SPEED (NORMAL)." alignment or paper rear end
(THICK)
charge) due to the Paper type:

[17-95]
[17-95]
Europe

The type of the setting value indicates the paper size. Type, Paper type: Thickness, or
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1. individual difference of the unit.
E 02 B4 515 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 515 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 515 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 400 300 1000 1 mm/s
feed Landscape.
B5
E 06 400 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 400 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 400 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 400 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 400 300 1000 1 mm/s
Chou4.
custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
Sets the FD eject speed*2 when Envelope is selected
for Paper type-Thickness*1. Use this setting when a paper
*1: Use this TM setting value when Envelope is selected ejection is defective (full is
for Paper type-Thickness regardless of selected paper detected by the ejected paper
FD EJECT SPEED
E 07-6-013 01 A3 515 300 1000 1 mm/s for Paper type-Type. alignment or paper rear end
(ENVELOPE)
*2: See TM0-07-6-008 "FD EJECT SPEED (NORMAL)." charge) due to the Paper type:
Type, Paper type: Thickness, or
The type of the setting value indicates the paper size. individual difference of the unit.
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1.
E 02 B4 400 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 400 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 400 300 1000 1 mm/s "B5" represents B5 and C5.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper ejection section
CONFIDENTIAL

A4 long-edge "A4 Landscape" represents A4 Landscape and Letter


E 05 400 300 1000 1 mm/s
feed Landscape.
B5
E 06 400 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 400 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 400 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 400 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 400 300 1000 1 mm/s
Chou4.
custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
Sets the FD eject speed*2 when the following options
are selected for Paper type.
- Card-IJ for Type and Standard for Thickness
Use this setting when a paper
- Card-IJ for Type and Thicker for Thickness
ejection is defective (full is
- Post Card for Thickness*1
detected by the ejected paper
FD EJECT SPEED *1 Use this TM value when Post Card is selected for
E 07-6-014 01 A3 515 300 1000 1 mm/s alignment or paper rear end
(POST CARD) Paper type-Thickness regardless of selected paper for
charge) due to the Paper type:
Paper type-Type.
Type, Paper type: Thickness, or
*2: See TM0-07-6-008 "FD EJECT SPEED (NORMAL)."
individual difference of the unit.
The type of the setting value indicates the paper size.
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1.
E 02 B4 515 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 515 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 515 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 400 300 1000 1 mm/s
feed Landscape.
B5

[17-96]
[17-96]

E 06 400 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.


Europe

Landscape
E 07 A5 400 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 400 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 400 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 400 300 1000 1 mm/s
Chou4.
custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
Sets the FD eject speed*2 when Rough paper is
Use this setting when a paper
selected for Paper type-Type*1.
ejection is defective (full is
*1: When Rough paper is selected for Paper type-Type,
detected by the ejected paper
FD EJECT SPEED Paper type-Thickness is not selectable. See "Paper
E 07-6-015 01 A3 450 300 1000 1 mm/s alignment or paper rear end
(ROUGH PAPER) type" in "Function Specifications."
charge) due to the Paper type:
*2: See TM0-07-6-008 "FD EJECT SPEED (NORMAL)."
Type, Paper type: Thickness, or
The type of the setting value indicates the paper size.
individual difference of the unit.
"A3" indicates A3, A3W, Ledger, Sq0, or Sq1.
E 02 B4 450 300 1000 1 mm/s "B4" represents B4, Legal, Foolscap, C4, and Kaku2.
E 03 A4 515 300 1000 1 mm/s "A4" represents A4, Letter, and Kaku3.
E 04 B5 515 300 1000 1 mm/s "B5" represents B5 and C5.
A4 long-edge "A4 Landscape" represents A4 Landscape and Letter
E 05 515 300 1000 1 mm/s
feed Landscape.
B5
E 06 515 300 1000 1 mm/s "B5 Landscape" represents B5 Landscape.
Landscape
E 07 A5 515 300 1000 1 mm/s "A5" represents A5 and Statement.
E 08 B6 515 300 1000 1 mm/s "B6" represents B6 and Chou3.
A5
E 09 515 300 1000 1 mm/s "A5 Landscape" represents A5 Landscape.
Landscape
"A6" represents A6, Post Card, C6, DL Landscape, and
E 10 A6 515 300 1000 1 mm/s
Chou4.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper ejection section
CONFIDENTIAL

custom sized
E 11 515 300 1000 1 mm/s "Non-standard" represents Irregular.
paper
If a non-arrival error occurs and
FD EJECT
Sets the non-arrival jam compensating data for the FD a low paper feed speed ratio is
E 07-6-016 SENSOR JAM - - 0 -100 100 1 ms
paper ejection sensor. assumed, lower the detection
-NON ARRIVAL
timing (to the positive side).
If an original remaining error
FD EJECT occurs and a low paper feed
Sets the original remaining jam compensating data for
E 07-6-017 SENSOR JAM - - 100 -100 100 1 ms speed ratio is assumed, lower the
the FD paper ejection sensor.
-STILL PRESENT detection timing (to the positive
side).
Set when an FD paper ejection
jam occurs as a result of
envelopes colliding with the
scanner table because too many
Sets whether or not to notify full FD paper ejection tray Criteria to clear the counter that
envelopes have been placed in
if the number of sheets has reached the "full detection counts the full detection sheet
the FD ejection unit.
FD ENVELOPE With or sheet number" at FD paper ejection for envelopes with number: Power off, transition to
E 07-6-018 FULL DETECED 01 without 0 0 1 1 - the scanner connected. sleep, when an error occurs
Instead of using the full FD paper
NOTICE notice The counter continues to increase
ejection detection sensor for full
0: Do not notify until the above clearing criteria
detection, using the number of
1: Notify are met.
ejected sheets for full detection
allows detection of full FD paper
ejection before FD paper ejection
jam occurs.
Full detection
E 02 sheet 500 1 1000 1 Sheet
number
Sets the speed for FU paper ejection.
E 07-6-021 FU EJECT SPEED 01 First sheet 509 300 1500 1 mm/s The setting value type shows the number of FU ejected Aligns ejected sheets.
sheets.

[17-97]
[17-97]
Europe

Second
E 02 509 300 1500 1 mm/s
sheet
FU PAPER Adjusts the receiving speed for the FU paper ejection
Use this setting when the motor
EJECTION MOTOR motor with reference to the print speed.
speed on the later in the transport
E 07-6-022 RECEIVING - - -10 -50 50 1 0.1%
path is not best suited for the print
SPEED Receiving speed [mm/s] = Print speed [mm/s] * (1000 +
speed.
ADJUSTMENT setting value of this TM) / 1000
Sets the mode of action for the FU ejection jump motor.
FU EJECT JUMP
0: Conform to operating specifications Switches the mode of action for
E 07-6-026 MOTOR ACTION - - 0 0 1 1 -
1: Use the setting value of TM0-07-6-027 "FU EJECT the FU ejection jump motor.
SELECTION
JUMP MOTOR SPEED SETTING."
Sets FU EJECT JUMP MOTOR SPEED SETTING. Adjusts the FU ejection jump
FU EJECT JUMP This setting value is enabled when TM0-07-6-026 "FU motor speed when the speed is
E 07-6-027 MOTOR SPEED 01 Standard 850 177 1500 1 mm/s EJECT JUMP MOTOR ACTION SELECTION" is set to switched for TM0-07-6-026 "FU
SETTING "1." EJECT JUMP MOTOR ACTION
SELECTION."
E 02 Thin 850 177 1500 1 mm/s
E 03 Thick 850 177 1500 1 mm/s
E 04 Envelope 850 177 1500 1 mm/s
E 05 Card 850 177 1500 1 mm/s
E 06 U1 850 177 1500 1 mm/s
E 07 U2 850 177 1500 1 mm/s
E 08 U3 850 177 1500 1 mm/s
E 09 U4 850 177 1500 1 mm/s
E 10 U5 850 177 1500 1 mm/s
E 11 LW Paper 850 177 1500 1 mm/s

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Paper ejection section
CONFIDENTIAL

E 12 Rough Paper 850 177 1500 1 mm/s Paper ejection section

If color shifts occur at paper ends


FU EJECT JUMP
Sets the FU paper eject jump motor speed relative to when they are ejected from the
E 07-6-028 MOTOR SPEED - - 990 800 1200 2 0.001
the printer when a multi-finisher is connected. finisher, increase the FU jump
CORRECT
roller speed (to the positive side).
If a non-arrival error occurs and
FU EJECT
Sets the non-arrival jam compensating data for the FU a low paper feed speed ratio is
E 07-6-036 SENSOR JAM - - 0 -100 100 1 ms
paper ejection sensor. assumed, lower the detection
-NON ARRIVAL
timing (to the positive side).
If an original remaining error
FU EJECT occurs and a low paper feed
Sets the original remaining jam compensating data for
E 07-6-037 SENSOR JAM - - 0 -100 100 1 ms speed ratio is assumed, lower the
the FU paper ejection sensor.
-STILL PRESENT detection timing (to the positive
side).
Print head area
Sets the mode to let the BP standby at the lower limit
HEAD PRESSURE position before the heads are pressurized in order to
Switches whether or not to view
CHECK view the pressure apply position. Volatile save (The default value is
E 08-6-001 - - 0 0 1 1 - the pressure apply position of the
OPERATION restored by turning the power off)
head.
MODE 0: Normal cleaning sequence
1: Cleaning sequence to view the pressure apply position
Adjusts the airflow volume for the
HEAD COOLING Sets the head drive IC cooling fan on the front side to cooling fan when the temperature
E 08-6-011 - - 100 0 100 1 %
FAN F DUTY Duty. of the head drive IC is not best
suited.
Adjusts the airflow volume for the
HEAD COOLING Sets the head drive IC cooling fan on the rear side to
E 08-6-012 - - 100 0 100 1 % cooling fan when the temperature of
FAN R DUTY Duty.
the head drive IC is not best suited.
Ink maintenance section

[17-98]
[17-98]
Europe

Change the minimum number of sheets for cleaning


cycles.
This TM is designed to change the minimum number
of sheets for cleaning cycles on the Admin Menu. The
value set by this TM will be applied when the cleaning
cycle setting screen on the Admin Menu is displayed the
next time.
Note: The value of this TM is used to initialize the unit
CLEANING as the default value when TEST MODE CLEAR or
Changes the minimum number of
E 09-6-001 CYCLE MINIMUM - - 0 0 1 1 - FACTORY DEFAULT is executed.
sheets for cleaning cycles.
QUANTITY [Supplement]
When this TM is executed to set the value to "0" with
a value less than 500 sheets (either of 400, 300, 200,
or 100) set for the cleaning cycle setting on the Admin
Menu, the value less than 500 set for the cleaning cycle
setting on the Admin Menu is cleared and the value is
changed to the default value based on the tag setting.
0: 500 sheets
1: 100 sheets
Sets whether or not to perform normal cleaning (enable/
NORMAL
disable). Switches whether or not to
E 09-6-002 CLEANING ON/ - - 1 0 1 1 -
0: Disable perform normal cleaning.
OFF
1: Enable
Sets whether or not to perform hyper cleaning (enable/
STRONG
disable). Switches whether or not to
E 09-6-003 CLEANING ON/ - - 0 0 1 1 -
0: Disable perform hyper cleaning.
OFF
1: Enable
Sets whether or not to perform extra cleaning (enable/
EXTRA CLEANING disable). Switches whether or not to
E 09-6-004 - - 0 0 1 1 -
ON/OFF 0: Disable perform extra cleaning.
1: Enable

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Ink maintenance section
CONFIDENTIAL

CLEANING Sets the execution timing of cleaning.


Changes the execution timing of
E 09-6-005 TIMING - - 1 0 1 1 - 0: When print starts
cleaning.
SELECTION 1: When the unit is turned on
Sets the time to execute normal cleaning (elapsed time
NORMAL Changes the interval until the
since the last cleaning is completed). Extra cleaning,
E 09-6-006 CLEANING LEAVE - - 8 8 240 8 Hours next normal cleaning starts after
hyper cleaning, and normal cleaning have decreasing
TIME normal cleaning is completed.
cleaning execution priorities.
Sets the time to execute hyper cleaning (elapsed time
STRONG Changes the interval until the next
since the last cleaning is completed). Extra cleaning,
E 09-6-007 CLEANING LEAVE - - 7 7 60 1 Days hyper cleaning starts after hyper
hyper cleaning, and normal cleaning have decreasing
TIME cleaning is completed.
cleaning execution priorities.
Sets the time to execute extra cleaning (elapsed time
Changes the interval until the next
EXTRA CLEANING since the last cleaning is completed). Extra cleaning,
E 09-6-008 - - 90 5 120 5 Days extra cleaning starts after extra
LEAVE TIME hyper cleaning, and normal cleaning have decreasing
cleaning is completed.
cleaning execution priorities.

After card paper is fed, paper


dust which contains flake from the
back or paper fiber may stick on
0: No cleaning option selected for each type of paper (the
the heads or the cleaning wiper.
same as EX)
This causes scratched head
CLEANING 1: Execute hyper cleaning after card paper is fed*
nozzle surfaces and results in
SELECTION *: Hyper cleaning is performed for the next cleaning
E 09-6-009 - - 0 0 1 1 - poor image quality and excessive
AFTER CARD action after paper is fed with Paper type set to Card
amount of ink drops from the
PAPER FEED paper.
heads.
(Applied to automatic cleaning and recovery cleaning
Set this TM to 1 to prevent
after the power is turned on, etc.)
scratched head nozzle surfaces
for users who frequently use card
paper.

[17-99]
[17-99]
Europe

Sets the number of printable pages when the ink


temperature is in a low temperature range from the
lowest temperature for print (T2) to the temperature for
shifting to normal operation (T11).
If a value other than 0 is set, the printer prints the
number of pages specified with the setting value even at
low temperature.
Note that print at low temperature may cause smears
LOW
with ink mist, poor image quality, and stops due to Use to print even at low
TEMPERATURE
E 09-6-011 - - 0 0 9999 1 Pages insufficient power errors with high coverage rate of temperature.
MAX PRINT
originals.
QUANTITY
Note: The number of pages are counted when paper is
ejected and print is stopped after the ink temperature is
confirmed.
If the ink temperature has reached the temperature
for shifting to normal operation (T11) or higher, the
printer operates normally and continues to print without
stopping print at the number of pages set by this TM.

Sets the head gap.

0: Standard Changes the head gap for each


E 09-6-016 HEAD GAP 01 Standard 0 0 3 1 -
1: Card paper paper.
2: Envelope 1
3: Envelope 2
E 02 Thin 0 0 3 1 -
E 03 Thick 1 0 3 1 -
E 04 Envelope 2 0 3 1 -
E 05 Card 1 0 3 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Ink maintenance section
CONFIDENTIAL

E 06 U1 0 0 3 1 -
E 07 U2 0 0 3 1 -
E 08 U3 0 0 3 1 -
E 09 U4 0 0 3 1 -
E 10 U5 0 0 3 1 -
E 11 LW Paper 0 0 3 1 -
E 12 Rough Paper 0 0 3 1 -
Enable when replacing the heads or the circulation
system.
When the power is turned on with the mode enabled,
HEAD REPLACE When replacing the heads or the
E 09-6-017 - - 0 0 1 1 - ink initial filling is executed.
MODE circulation system.
0: Disable
1: Enable
Detects for a stretched belt at a specified interval and
compensates head ejections. Switches whether or not to
DROP TIMING
E 09-6-018 - - 1 0 1 1 - compensate head ejections when
BELT STRETCH
0: Compensate the unit is replaced.
1: Do not compensate
Sets the compensating data for ink remaining volume
calculation processing related to ink consumption If deviations occur between
processing. the actual ink consumption
INK VOLUME
E 09-6-021 01 K 10 8 12 1 0.1 times The compensation is performed by applying the setting and remaining volume display,
CORRECTION
value of this TM at ink subtraction processing. compensate the subtraction value
to reduce the difference.
The setting value types represent ink colors.
E 02 C 10 8 12 1 0.1 times

Also applicable to the following.


- R for KCRY model
Europe

[17-100]
[17-100]

E 03 M(R,B) 10 8 12 1 0.1 times - R for KR model


- B for KB model

E 04 Y 10 8 12 1 0.1 times
Disables ink temperature adjustment during test modes.
Stops adjustment during ink temperature adjustment or
prevents ink temperature adjustment from being started
Switches the ink temperature
INK during non-adjustment status.
adjustment to enable/disable Volatile save (The default value is
E 09-6-025 TEMPERATURE - - 0 0 1 1 - Note: The setting value of this test returns to "0: Enable"
during test modes for operation restored by turning the power off)
ADJUST ON/OFF when the printer goes out from test mode.
check.
0: Enable
1: Disable
INK CIRCULATION
DURATION FOR Sets the circulation duration for TM0-09-3-069
E 09-6-050 TM EXTERNAL - - 2 1 30 1 Minutes "INK CIRCULATION FOR EXTERNAL FILTER AIR
FILTER AIR REMOVAL."
REMOVAL
INK CIRCULATION
DURATION FOR Sets the circulation duration for TM0-09-3-070 "INK
E 09-6-051 - - 120 1 600 1 Minutes
TM EXTERNAL CIRCULATION FOR EXTERNAL FILTER."
FILTER
WITH OR
Sets whether or not to flush for color mixing prevention.
WITHOUT Use to prevent flushing for
E 09-6-091 FLUSHING FOR - - 0 0 1 1 - operation check.
0: Flush
COLOR MIXING
1: Do not flush
PREVENTION
FLUSHING Use to change the number of
Sets the number of drops per pixel for flushing. Set the
E 09-6-095 DROP NUMBER - - 1 1 11 1 drop drops per pixel for flushing for
value to make the flushing conditions best suited.
SETTING operation check.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Ink maintenance section
CONFIDENTIAL

NUMBER OF
FLUSHED Use to change the number of
Sets the number of lines to be flushed. Set the value to
E 09-6-096 LINES FOR - - 15 3 1000 1 line lines for flushing for operation
make the flushing conditions best suited.
COLOR MIXING check.
PREVENTION.
Moves the BP to the fixed position when the power
is turned off. (The BP needs to be fixed during
BP POWER transportation because of on-vehicle printer.) Moves the BP to the fixed position
E 09-6-101 OFF POSITION - - 0 0 1 1 - Saves the setting value as non-volatile data. when the main unit is packed in a
SELECTION simple manner.
0: Move to the normal position
1: Move to the fixed position
Moves the BP to the fixed position when the power is
turned off. (For reduced workload for packing)
BP POWER OFF Moves the BP to the fixed position
Saves the setting value as volatile data. Volatile save (The default value is
E 09-6-102 POS SELECTION - - 0 0 1 1 - when the main unit is packed in a
restored by turning the power off)
-ONE TIME simple manner.
0: Move to the normal position
1: Move to the fixed position
MD RECOVERY The number of sheets printed for the head test pattern Changes the times of the head
E 09-6-111 -PRINT QTY - - 1 1 10 1 Sheet print in the MD recovery action. test pattern print in the MD
SETTING recovery action.
In the MD recovery action, the times repeated
MD RECOVERY Changes the repeated times, a
automatically in which a set of print and normal cleaning
E 09-6-112 -REPEAT QTY - - 3 1 20 1 Times set of print and normal cleaning
is counted as one time.
SETTING of the MD recovery action.

MD RECOVERY The number of repeated times of the MD recovery


Changes the number of repeated
E 09-6-113 -ACTION QTY - - 2 1 5 1 Times action.
times of the MD recovery action.
SETTING
MD RECOVERY The number of repeated times of the MD recovery Changes the repeated times
E 09-6-114 -CLEANING QTY - - 1 1 5 1 Times action in the recovery cleaning. of recovery cleaning in the MD
SETTING recovery action.
Europe

[17-101]
[17-101]

Sets the head gap for print of the following test modes
in the MD recovery action.
- TM0-09-3-078 "K-MD RECOVERY ACTION"

- TM0-09-3-079 "C-MD RECOVERY ACTION"

- TM0-09-3-080 "M-MD RECOVERY ACTION"


MD RECOVERY
Changes the head gap in the MD
E 09-6-115 -HEAD GAP - - 3 0 3 1 -
- TM0-09-3-081 "Y-MD RECOVERY ACTION" recovery action.
SELECTION
0: Standard
1: Card paper
2: Envelope 1 position
3: Envelope 2 position

Sets the duration of TM0-09-3-068 "INK CIRCULATION


ACTION."
(When TM0-09-3-068 "INK CIRCULATION ACTION" Changes the acting duration
INK CICULATION
E 09-6-131 - - 10 1 1440 1 Minutes is performed, the ink path pressure is moved to the of TM0-09-3-068 "INK
DURATION
"NOZZLE PRESSURE - PRINT". This test mode sets CIRCULATION ACTION."
the continuous print pressure duration after the mode is
shifted to NOZZLE PRESSURE - PRINT.
SWITCHING 0: Drive the heating precursor and the head cooling fan
Minimizes drive noises while the
HEATING according to the traditional specifications.
E 09-6-140 - - 0 0 1 1 - printer is idle.
PRECURSOR TO 1: Do not drive the heating precursor. The head cooling
ON/OFF fan is not driven when print is not performed.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Ink maintenance section
CONFIDENTIAL

SWITCHING
0: Perform ink temperature adjustment even when the
STANDBY MODE
printer is in idle (traditional temperature adjustment Minimizes drive noises while the
TEMPERATURE
E 09-6-141 - - 0 0 1 1 - control) printer is idle. Ink maintenance section
ADJUSTING
1: Do not perform ink temperature adjustment when the
ACTION TO ON/
printer is idle and perform after print starts.
OFF
IF unit
Switches whether or not to detect motor lock of the
DECURLER
decurler motor.
MOTOR LOCK
E 10-6-001 - - 1 0 1 1 -
DETECTION
0: Do not detect
SETTING
1: Detect
Tag control
Sets whether or not to configure as ink kit dedicated
printer.
* This test mode number and name are not displayed on
the panel. (All non-display)
INK KIT SPECIAL * Execute this test mode by directly entering the Switches between normal and ink
E 11-6-001 - - 0 0 1 1 -
CONFIGRATION number. kit dedicated printers.

0: Standard; both ink kit and standard ink can be used

1: Ink kit only; use only ink kits


Scanner
Sets whether or not to connect to the scanner.
0: No scanner connected; copy and scanner modes are
not available for use. Items related to the scanner of
the administrator settings are also not available for use.
Note: When the setting value is "0," no scanner related
functions are displayed even if the scanner is actually
connected. No communication with the scanner is
made. No error related to the scanner is displayed.
Europe

[17-102]
[17-102]

Note that setting the setting value


1: Scanner connected (for copying and scanning); copy of this TM to "0" hides all the
and scanner modes are available for use. Items related function buttons on the Home
to the scanner of the administrator settings are also Screen (Copy through USB)
SCANNER Switches the scanner connection
E 21-6-001 - - 0 0 2 1 - available for use. when only the copy and scan
SELECTION status and available functions.
"1" is not allowed for Chinese models. If "1" is selected options are turned on for the
and set, "2" is set. "Display Setting" on the "Home
Screen Customization" of the
2: Scanner connected (for copying); copy mode is Admin Menu.
available for use. Items related to the copier of the
administrator settings are also available for use. Items
related to scan mode of the administrator settings are
not available for use.

0: No scanner connected
1: Scanner connected (for copying and scanning)
2: Scanner connected (for copying)
Locks/unlocks the scanner action (permit/prohibit the
actions).
When "1 = Prohibit actions" is set, actions other than
download of normal mode (FB/AF) and AF initialization,
and TM0-21-6-002 "SCANNER LOCK/UNLOCK
SELECTION" do not operate.
SCANNER
When actions other than download of normal mode (FB/ Switches actions to permit/prohibit
E 21-6-002 LOCK/UNLOCK - - 0 0 1 1 -
AF) and AF initialization, and TM0-21-6-002 "SCANNER to fix the scanner carriage.
SELECTION
LOCK/UNLOCK SELECTION" are instructed, an error
(U006-4330 "Scanner lock action is prohibited" is
issued.

0: Permit actions
1: Prohibit actions

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Sets whether or not to use sleep mode.


SCANNER SLEEP
E 21-6-003 - - 0 0 1 1 - 0: Enters sleep mode.
ON/OFF
1: Do not enter sleep mode.
Allows you to set the time until the FB print head
carriage (AFE) enters power down (power saving) mode
POWER DOWN
E 21-6-004 - - 300 0 6000 1 - with the pressure plate (AF) open.
MODE TIMEOUT
Setting time unit: Seconds
Adjusts the horizontal position for scanning documents
on the FB.
With "Minimum value = 81," the image shifts -2.0 mm
from the home position. With "Maximum value = 175"
FB SCAN
See the the image shifts +2.0 mm from the home position. Corrects shifted horizontal
HORIZON
E 21-6-011 - - "Description" 81 175 1 0.04233mm Negative values shift the image to the left and positive positions (main scanning) for FB
POSITION
column. values to the right. scanning.
ADJUST
Default:
Setting value for TM0-21-6-021 "FB SCAN DEFAULT
HORIZON POSITION"
Adjusts the scan starting position (amount of scan skip)
for scanning documents on the FB.
With "Minimum value = 98," the image shifts -2.6 mm
from the home position. With "Maximum value = 158"
FB SCAN START See the the image shifts +2.6 mm from the home position. Corrects shifted scan starting
E 21-6-012 POSITION - - "Description" 98 158 1 0.0847mm Negative values shift the image to the rear edge and positions (amount of scan skip)
ADJUST column. positive values to the front edge. for FB scanning.

Default:
Setting value for TM0-21-6-022 "FB SCAN DEFAULT
START POSITION"
Adjusts the speed (elongation/shrinkage) for scanning
documents on the FB.
Europe

[17-103]
[17-103]

Adjusts the speed of the FB read pulse motor.


Setting unit: 1 (0.1%)
With "Minimum value = 123," the speed decreases by
FB SCAN IMAGE See the -0.5% from the standard. With "Maximum value = 133,"
Corrects elongated/shrunk
E 21-6-013 ELONGATION - - "Description" 123 133 1 0.001 the speed increases by +0.5% from the standard.
images for FB scanning.
ADJUST column. Negative values elongate the image and positive values
shrink the image.

Default:
Setting value for TM0-21-6-023 "FB SCAN DEFAULT
IMAGE ELONGATION"
Sets the default value for TM0-21-6-011 "FB SCAN
HORIZON POSITION ADJUST."
* The setting retains the default value even if TM0-21-4-
002 "SCANNER TEST PARAMETER CLEAR" is executed.
FB SCAN
A default value definition test is used in scanner production Changes the default value
DEFAULT
E 21-6-021 - - 128 81 175 1 0.04233mm and the default value setting test is used in the field. for TM0-21-6-011 "FB SCAN
HORIZON
Use the default value for the test used in the field for HORIZON POSITION ADJUST."
POSITION
scanner control.
Once the default value definition test is set, the default
value setting test sets the setting value as the default
value (the setting value of the test to set the default value).
Sets the default value for TM0-21-6-012 "FB SCAN
START POSITION ADJUST."
FB SCAN * The setting retains the default value even if TM0-21- Changes the default value for
E 21-6-022 DEFAULT START - - 128 98 158 1 0.0847mm 4-002 "SCANNER TEST PARAMETER CLEAR" is TM0-21-6-012 "FB SCAN START
POSITION executed. POSITION ADJUST."
See the description for TM0-21-6-021"FB SCAN
DEFAULT HORIZON POSITION."

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Sets the default value for TM0-21-6-013 "FB SCAN


IMAGE ELONGATION ADJUST."
FB SCAN Changes the default value for
* The setting retains the default value even if TM0-21-4-
E 21-6-023 DEFAULT IMAGE - - 128 123 133 1 0.001 TM0-21-6-013 "FB SCAN IMAGE
002 "SCANNER TEST PARAMETER CLEAR" is executed.
ELONGATION ELONGATION ADJUST."
See the description for TM0-21-6-021"FB SCAN
DEFAULT HORIZON POSITION."
Adjusts the horizontal position for scanning documents
using the AF.
With "Minimum value = 81," the image shifts -2.0 mm
AF SCAN from the home position. With "Maximum value = 175"
Corrects shifted horizontal
HORIZON the image shifts +2.0 mm from the home position.
E 21-6-031 01 Front 128 81 175 1 0.04233mm positions (main scanning) for AF
POSITION Negative values shift the image to the right and positive
scanning.
ADJUST values to the left.

The type of setting value indicates the surface that will


be scanned.
E 02 Back 128 81 175 1 0.04233mm
Adjusts the scan starting position (amount of scan skip)
for scanning documents (surfaces) using the AF.
With "Minimum value = -40," the image shifts -4.0 mm
AF SCAN START from the home position. With "Maximum value = 40" the Corrects shifted scan starting
E 21-6-032 POSITION 01 High speed 0 -40 40 1 0.1mm image shifts +4.0 mm from the home position. positions (amount of scan skip) of
ADJUST (F) Negative values shift the image to the rear edge and the surface for AF scanning.
positive values to the front edge.

The setting value type represents the speed mode.


E 02 Low speed 0 -40 40 1 0.1mm
Adjusts the scan starting position (amount of scan skip)
for scanning documents (backs) using the AF.
With "Minimum value = -40," the image shifts -4.0 mm
AF SCAN START Corrects shifted scan starting
from the home position. With "Maximum value = 40" the
E 21-6-033 POSITION 01 High speed 0 -40 40 1 0.1mm positions (amount of scan skip) of
image shifts +4.0 mm from the home position.
Europe

[17-104]
[17-104]

ADJUST (B) the back for AF scanning.


Negative values shift the image to the front edge and
positive values to the rear edge.
The setting value type represents the speed mode.
E 02 Low speed 0 -40 40 1 0.1mm
Adjusts the speed (elongation/shrinkage) for scanning
documents (surfaces) using the AF.
Adjusts the speed of the AF read pulse motor.
Setting unit: 1 (0.01%)
With "Minimum value = -127," the speed decreases by
-1.27% from the standard. With "Maximum value = 127,"
the speed increases by +1.27% from the standard.
AF SCAN IMAGE See the Negative values elongate the image and positive values
Corrects elongated/shrunk
E 21-6-034 ELONGATION 01 High speed "Description" -127 127 1 0.01% shrink the image.
surface images for AF scanning.
ADJUST (F) column. Note: The surface and back are set individually.
Note: The setting value is saved in the EEPROM for the
AF.
Default:
Setting value for TM0-21-6-041 "AF SCAN DEFAULT
IMAGE ELONGATION (F)"

The setting value type represents the speed mode.


See the
E 02 Low speed "Description" -127 127 1 0.01%
column.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Adjusts the speed (elongation/shrinkage) for scanning


documents (backs) using the AF.
Adjusts the speed of the AF read pulse motor.
Setting unit: 1 (0.01%)
With "Minimum value = -127," the speed decreases by
-1.27% from the standard. With "Maximum value = 127,"
AF SCAN IMAGE See the the speed increases by +1.27% from the standard.
Corrects elongated/shrunk back
E 21-6-035 ELONGATION 01 High speed "Description" -127 127 1 0.01% Negative values elongate the image and positive values
images for AF scanning.
ADJUST (B) column. shrink the image.
Note: The surface and back are set individually.
Note: The setting value is saved in the EEPROM for the
AF.
Default:
Setting value for TM0-21-6-042 "AF SCAN DEFAULT
IMAGE ELONGATION (B)"
See the
E 02 Low speed "Description" -127 127 1 0.01%
column.
Adjusts the print head carriage position for scanning
documents using the AF.
With "Minimum value = 98," the image shifts -2.6 mm
from the home position. With "Maximum value = 158"
the image shifts +2.6 mm from the home position.
AF SCAN
See the Negative values shift the image to the rear edge and
CARRIAGE Adjusts the print head carriage
E 21-6-036 - - "Description" 98 158 1 0.0847mm positive values to the front edge.
POSITION position for AF scanning.
column. Note: The setting value is saved in the EEPROM for the
ADJUST
FB instead of the EEPROM for the AF.

Default:
Setting value for TM0-21-6-043 "AF SCAN DEFAULT
CARRIAGE POSITION"
Adjusts the calibration starting position for the AF back
Europe

[17-105]
[17-105]

scanning equipment.
Allows you to adjust the
If the setting value is decreased, scanning of the white
AF CALIBRATION calibration position to operate
plate starts earlier and the calibrated position is shifted
E 21-6-037 START POSITION - - 0 -100 100 1 mm normally when scanned back
to the top side.
ADJUST images with the AF have
If the setting value is increased, scanning of the white
inappropriate density.
plate starts later and the calibrated position is shifted to
the bottom side.
Sets the default value for TM0-21-6-034 "AF SCAN
IMAGE ELONGATION ADJUST (F)."
* The setting retains the default value even if TM0-21-4-
AF SCAN Changes the default value for
002 "SCANNER TEST PARAMETER CLEAR" is executed.
E 21-6-041 DEFAULT IMAGE 01 High speed 0 -127 127 1 0.01% TM0-21-6-034 "AF SCAN IMAGE
Note: The setting value is saved in the EEPROM for the
ELONGATION (F) ELONGATION ADJUST (F)."
AF.

The setting value type represents the speed mode.


E 02 Low speed -127 127 1 0.01%
Sets the default value for TM0-21-6-035 "AF SCAN IMAGE
AF SCAN ELONGATION ADJUST (B)." Changes the default value for
E 21-6-042 DEFAULT IMAGE - - 0 -127 127 1 0.01% * The setting retains the default value even if TM0-21-4-002 TM0-21-6-035 "AF SCAN IMAGE
ELONGATION (B) "SCANNER TEST PARAMETER CLEAR" is executed. ELONGATION ADJUST (B)."
Note: The setting value is saved in the EEPROM for the AF.
Sets the default value for TM0-21-6-036 "AF SCAN
AF SCAN
CARRIAGE POSITION ADJUST." Changes the default value
DEFAULT
E 21-6-043 - - 128 98 158 1 0.0847mm * The setting retains the default value even if TM0-21-4-002 for TM0-21-6-036 "AF SCAN
CARRIAGE
"SCANNER TEST PARAMETER CLEAR" is executed. CARRIAGE POSITION ADJUST."
POSITION
Note: The setting value is saved in the EEPROM for the AF.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Adjusts the scan starting position (amount of scan skip)


for scanning post cards (surfaces) using the AF. Corrects shifted scan starting
With "Minimum value = 0," the image shifts -5.0 mm positions (amount of scan skip)
AF SCAN START from the home position. With "Maximum value = 100" of post card surfaces for AF
E 21-6-046 POSITION ADJ 01 High speed 50 0 100 1 0.1mm the image shifts +5.0 mm from the home position. scanning.
(CARD/F) Negative values shift the image to the rear edge and
positive values to the front edge.

The setting value type represents the speed mode.


E 02 Low speed 50 0 100 1 0.1mm
Adjusts the scan starting position (amount of scan skip)
for scanning post cards (surfaces) using the AF.
Corrects shifted scan starting
With "Minimum value = 0," the image shifts -5.0 mm
positions (amount of scan skip) of
AF SCAN START from the home position. With "Maximum value = 100"
post card backs for AF scanning.
E 21-6-047 POSITION ADJ 01 High speed 50 0 100 1 0.1mm the image shifts +5.0 mm from the home position.
(CARD/B) Negative values shift the image to the rear edge and
positive values to the front edge.

The setting value type represents the speed mode.


E 02 Low speed 50 0 100 1 0.1mm
Adjusts the speed (elongation/shrinkage) for scanning
post cards using the AF.
Adjusts the speed of the AF read pulse motor.
With "Minimum value = 0," the speed decreases by
-10.00% from the standard. With "Maximum value
= 1300," the speed increases by +3.00% from the Corrects elongated/shrunk
AF SCAN IMAGE standard. images for scanning post cards
E 21-6-048 ELONGATION ADJ 01 High speed 1000 0 1300 1 0.01% Negative values elongate the image and positive values with the AF.
(CARD) shrink the image.
Note: Both the surface and back use the setting value of
this TM.
Europe

Note: The setting value is saved in the EEPROM for the

[17-106]
[17-106]

AF.

The setting value type represents the speed mode.


E 02 Low speed 1000 0 1300 1 0.01%
Zooms scanned data horizontally in copy/scanner
IMAGE
modes.
ELONGATION Corrects elongated/shrunk main
E 21-6-051 01 Front 1000 960 1040 1 0.10%
CORRECTION- scanning sizes.
The type of setting value indicates the surface that will
HORIZON
be scanned.
E 02 Back 1000 960 1040 1 0.10%
Sets whether or not to add a one pixel horizontal fine
black line to scanned image data.
Adds a one pixel horizontal fine black line to scanned
image data. The fine black line is horizontally placed
at 148.5 mm from the left document end (original stop
position) - the horizontal center of A3). The position of
the fine black line does not change even if other test
mode setting values are changed.
Note: This TM only sets print with or without the fine
black line. To obtain printed matters actually with the For fine adjustment of scanner
HORIZONTAL
E 21-6-053 - - 0 0 1 1 - fine black line, scan/copy in normal mode. settings including position
LINE ON/OFF
Note: The default test mode value (print without fine alignment.
black line) is restored by turning the power off.
 The setting value is not saved in the EEPROM
because the default test mode value is restored by
turning the power off.
Note: This mode is enabled only with the reproduction
ratio "100%."

0: Without fine black line


1: With fine black line

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Sets whether or not to add a one pixel vertical fine black


line to scanned image data.
Adds a one pixel vertical fine black line to scanned
image data. The fine black line is vertically placed at 10
mm from the document top (original stop position). The
position of the fine black line does not change even if
other test mode setting values are changed.
Note: This TM only sets print with or without the fine
black line. To obtain printed matters actually with the
For fine adjustment of scanner
VERTICAL LINE fine black line, scan/copy in normal mode.
E 21-6-054 - - 0 0 1 1 - settings including position
ON/OFF Note: The default test mode value (print without fine
alignment.
black line) is restored by turning the power off.
 The setting value is not saved in the EEPROM
because the default test mode value is restored by
turning the power off.
Note: This mode is enabled only with the reproduction
ratio "100%."

0: Without fine black line


1: With fine black line
Sets COPY MODE MASK AMOUNT.
Setting value "0" applies no mask.
Note: Masking prevents the shadows of the stoppers or
Prevents the shadows of stoppers
COPY MODE documents.
E 21-6-056 - - 1 0 5 1 mm or documents due to small mask
MASK AMOUNT  For FB scanning, the two edges of documents
amount for copy.
touching the stoppers are masked.
 For AF scanning, the four edges of documents are
masked.
Prevents the shadows of stoppers
SCAN MODE Sets SCAN MODE MASK AMOUNT.
E 21-6-057 - - 1 0 5 1 mm or documents due to small mask
MASK AMOUNT Setting value "0" applies no mask.
amount for scan.
Changes the LED luminous energy of the collar scanner
Europe

[17-107]
[17-107]

depending on the setting value.


Note: The greater the value is, the larger (more bright) Analyzes causes of image
the LED luminous energy is. defects by changing LED
SCANNER LED Note: The value set in the test mode is reset by turning luminous energy. (If changing the
Volatile save (The default value is
E 21-6-059 LIGHT VOLUME 01 FB 50 1 100 1 - off the power. LED luminous energy does not
restored by turning the power off)
ADJUST Note: The test mode setting value is not saved. (Not improve an image defect, you can
saved in the scanner EEPROM either.) judge it is caused by something
other than LED luminous energy.
The setting value type represents the scanning action.
"AF (F300)" represents AF scan surface 300 dpi.
E 02 AF (F300) 50 1 100 1 -
E 03 AF (F600) 50 1 100 1 -
E 04 AF (B300) 50 1 100 1 -
E 05 AF (B600) 50 1 100 1 -
Sets whether or not to detect disturbance light (at large
angles) when the middle angle sensor is turned off, and
the mode of detection.
Switches modes of disturbance
EXTRANEOUS
light detection.
E 21-6-060 LIGHT DETECT - - 3 0 3 1 - 0: Do not detect
MODE SELECT 1: Detect - Max. brightness detection mode
2: Detect - Brightness variation detection mode
3: Detect - Max. brightness detection mode and
brightness variation detection mode
Sets the analog gain adjustment value for FB scanning.
Save the setting value on the EEPROM and operate
with the setting value until the next analog gain value
adjustment. Changes the analog gain
ANALOG GAIN Note that the next analog gain value adjustment is adjustment value when scanner
E 21-6-061 01 R0 0 0 12 1 -
ADJUST performed without using the set value. errors occur to investigate the
After analog gain value adjustment is performed, the setting cause.
value is changed to the value as a result of adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

E 02 G0 0 0 12 1 -
E 03 B0 0 0 12 1 -
E 04 R1 0 0 12 1 -
E 05 G1 0 0 12 1 -
E 06 B1 0 0 12 1 -
Configure the digital gain value adjustment at the time
of the FB scan.
Save the setting value on the EEPROM and operate
In the event that a scanner-
with the setting value until the next digital gain value
related error has occurred,
adjustment.
Digital gain value change the adjustment value of
E 21-6-062 01 R0 0 0 127 1 - However, the next digital gain value adjustment is to be
adjustment the digital gain and conduct an
performed without using the setting value.
investigation of the cause of the
After the digital gain value adjustment, change the
problem.
setting value to the value resulting from the adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 127 1 -
E 03 B0 0 0 127 1 -
E 04 R1 0 0 127 1 -
E 05 G1 0 0 127 1 -
E 06 B1 0 0 127 1 -
Configure the analog gain value adjustment at the time of
the front surface 300 dpi scan.
Save the setting value on the EEPROM and operate
with the setting value until the next analog gain value
Changes the analog gain
ANALOG adjustment.
adjustment value when scanner
E 21-6-063 GAIN ADJUST 01 R0 0 0 12 1 - Note that the next analog gain value adjustment is
errors occur to investigate the
(FRONT/300DPI) performed without using the set value.
cause.
After analog gain value adjustment is performed, the setting
Europe

[17-108]
[17-108]

value is changed to the value as a result of adjustment.


The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 12 1 -
E 03 B0 0 0 12 1 -
E 04 R1 0 0 12 1 -
E 05 G1 0 0 12 1 -
E 06 B1 0 0 12 1 -
Configure the digital gain value adjustment at the time
of the front surface 300 dpi scan.
Save the setting value on the EEPROM and operate
In the event that a scanner-
with the setting value until the next digital gain value
related error has occurred,
Digital gain value adjustment.
change the adjustment value of
E 21-6-064 adjustment (front 01 R0 0 0 127 1 - However, the next digital gain value adjustment is to be
the digital gain and conduct an
surface) (300 dpi) performed without using the setting value.
investigation of the cause of the
After the digital gain value adjustment, change the
problem.
setting value to the value resulting from the adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 127 1 -
E 03 B0 0 0 127 1 -
E 04 R1 0 0 127 1 -
E 05 G1 0 0 127 1 -
E 06 B1 0 0 127 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the analog gain value adjustment at the time of


the front surface 600 dpi scan.
Save the setting value on the EEPROM and operate
with the setting value until the next analog gain value
Changes the analog gain
ANALOG adjustment.
adjustment value when scanner
E 21-6-065 GAIN ADJUST 01 R0 0 0 12 1 - Note that the next analog gain value adjustment is
errors occur to investigate the
(FRONT/600DPI) performed without using the set value.
cause.
After analog gain value adjustment is performed, the setting
value is changed to the value as a result of adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 12 1 -
E 03 B0 0 0 12 1 -
E 04 R1 0 0 12 1 -
E 05 G1 0 0 12 1 -
E 06 B1 0 0 12 1 -
Configure the digital gain value adjustment at the time
of the front surface 600 dpi scan.
Save the setting value on the EEPROM and operate
In the event that a scanner-
with the setting value until the next digital gain value
related error has occurred,
Digital gain value adjustment.
change the adjustment value of
E 21-6-066 adjustment (front 01 R0 0 0 127 1 - However, the next digital gain value adjustment is to be
the digital gain and conduct an
surface) (600 dpi) performed without using the setting value.
investigation of the cause of the
After the digital gain value adjustment, change the
problem.
setting value to the value resulting from the adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 127 1 -
E 03 B0 0 0 127 1 -
Europe

E 04 R1 0 0 127 1 -

[17-109]
[17-109]

E 05 G1 0 0 127 1 -
E 06 B1 0 0 127 1 -
Configure the analog gain value adjustment at the time of
the rear surface 300 dpi scan.
Save the setting value on the EEPROM and operate
with the setting value until the next analog gain value
Changes the analog gain
ANALOG adjustment.
adjustment value when scanner
E 21-6-067 GAIN ADJUST 01 R0 0 0 12 1 - Note that the next analog gain value adjustment is
errors occur to investigate the
(BACK/300DPI) performed without using the set value.
cause.
After analog gain value adjustment is performed, the setting
value is changed to the value as a result of adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 12 1 -
E 03 B0 0 0 12 1 -
E 04 R1 0 0 12 1 -
E 05 G1 0 0 12 1 -
E 06 B1 0 0 12 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the digital gain value adjustment at the time


of the rear surface 300 dpi scan.
Save the setting value on the EEPROM and operate
In the event that a scanner-
with the setting value until the next digital gain value
related error has occurred,
DIGITAL adjustment.
change the adjustment value of
E 21-6-068 GAIN ADJUST 01 R0 0 0 127 1 - However, the next digital gain value adjustment is to be
the digital gain and conduct an
(BACK/300DPI) performed without using the setting value.
investigation of the cause of the
After the digital gain value adjustment, change the
problem.
setting value to the value resulting from the adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 127 1 -
E 03 B0 0 0 127 1 -
E 04 R1 0 0 127 1 -
E 05 G1 0 0 127 1 -
E 06 B1 0 0 127 1 -
Configure the analog gain value adjustment at the time of
the rear surface 600 dpi scan.
Save the setting value on the EEPROM and operate
with the setting value until the next analog gain value
Changes the analog gain
ANALOG adjustment.
adjustment value when scanner
E 21-6-069 GAIN ADJUST 01 R0 0 0 12 1 - Note that the next analog gain value adjustment is
errors occur to investigate the
(BACK/600DPI) performed without using the set value.
cause.
After analog gain value adjustment is performed, the setting
value is changed to the value as a result of adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 12 1 -
E 03 B0 0 0 12 1 -
E 04 R1 0 0 12 1 -
Europe

[17-110]
[17-110]

E 05 G1 0 0 12 1 -
E 06 B1 0 0 12 1 -
Configure the digital gain value adjustment at the time
of the rear surface 600 dpi scan.
Save the setting value on the EEPROM and operate
In the event that a scanner-
with the setting value until the next digital gain value
related error has occurred,
DIGITAL adjustment.
change the adjustment value of
E 21-6-070 GAIN ADJUST 01 R0 0 0 127 1 - However, the next digital gain value adjustment is to be
the digital gain and conduct an
(BACK/600DPI) performed without using the setting value.
investigation of the cause of the
After the digital gain value adjustment, change the
problem.
setting value to the value resulting from the adjustment.
The value saved in the EEPROM is also changed.
The type of setting value indicates the data.
E 02 G0 0 0 127 1 -
E 03 B0 0 0 127 1 -
E 04 R1 0 0 127 1 -
E 05 G1 0 0 127 1 -
E 06 B1 0 0 127 1 -
Configure the threshold value for the white level
When wanting to change the
compensation process.
threshold values for the ON/OFF
The white level compensation process is OFF if the
WHITE LEVEL of the white level compensation
E 21-6-071 01 R 16 0 256 1 - "White Level Criteria Plate Change Volume" acquired
THRESHOLD process for each color and
with the profile mode is less than or equal to the value
improve the image in cases when
configured with this TM.
a defective image has occurred.
The type of setting value indicates the data.
E 02 G 16 0 256 1 -
E 03 B 16 0 256 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the threshold value for the white level


When wanting to change the
compensation process (rear surface).
threshold values for the ON/OFF
WHITE LEVEL The white level compensation process (rear surface) is
of the white level compensation
E 21-6-072 THRESHOLD 01 R 16 0 256 1 - OFF if the "White Level Criteria Plate Change Volume
process for each color and
(BACK) (Rear Surface)" acquired with the profile mode is less
improve the image in cases when
than or equal to the value configured with this TM.
a defective image has occurred.
The type of setting value indicates the data.
E 02 G 16 0 256 1 -
E 03 B 16 0 256 1 -
Configure whether to use the downloaded color profile with
the custom area.
Switch the reference target of the color profile data to use Do not initialize the setting values
COLOR PROFILE with the scan. When wanting to change the color even when the test mode for
E 21-6-076 - - 0 0 1 1 -
SELECTION * The setting retains the default value even if TM0-21-4- profile. initializing the setting values is
002 "SCANNER TEST PARAMETER CLEAR" is executed. executed.
0: Standard
1: Custom
Configure the offset values for copying/ACS/total number
of color pixels threshold values. When wanting to adjust the
ACS COLOR This offset value is a value that is used to adjust the threshold value for the total
PIXEL threshold value for the total number of color pixels in the number of color pixels and
E 21-6-081 01 Front 0 -11 85 1 -
THRESHOLD copying mode and the greater the value is, the more likely improve the defective image in
-COPY the image will be recognized as being monochrome. cases when a defective image
The type of setting value indicates the surface that will be has occurred during copying.
scanned.
E 02 Back 0 -11 85 1 -
Configure the offset values for scanning/ACS/total
number of color pixels threshold values.
When wanting to adjust the
This offset value is a value that is used to adjust the
ACS COLOR threshold value for the total
threshold value for the total number of color pixels in
PIXEL number of color pixels and
E 21-6-082 01 Front 0 -11 85 1 - the scanner mode and the greater the value is, the
THRESHOLD improve the defective image in
Europe

[17-111]
[17-111]

more likely the image will be recognized as being


-SCAN cases when a defective image
monochrome.
has occurred during scanning.
The type of setting value indicates the surface that will
be scanned.
E 02 Back 0 -11 85 1 -
Configure the offset values for the threshold value of the
ACS/brightness while in the copying mode.
This offset value is a value that is used to adjust the
When wanting to adjust the
threshold value for determining the darker end of blue/
ACS LUMI threshold value for the brightness
green based colors for every pixel while in the copying
E 21-6-083 THRESHOLD 01 Front 0 -30 21 1 - and improve the defective image
mode and the greater the value is, the more likely the
OFFSET-COPY in cases when a defective image
image will be recognized as being a light blue/green
has occurred during copying.
based color image.
The type of setting value indicates the surface that will
be scanned.
E 02 Back 0 -30 21 1 -
Configure the offset values for the threshold value of the
ACS/brightness while in the scanner mode.
This offset value is a value that is used to adjust the
When wanting to adjust the
threshold value for determining the darker end of blue/
ACS LUMI threshold value for the brightness
green based colors for every pixel while in the scanner
E 21-6-084 THRESHOLD 01 Front 0 -30 21 1 - and improve the defective image
mode and the greater the value is, the more likely the
OFFSET-SCAN in cases when a defective image
image will be recognized as being a light blue/green
has occurred during scanning.
based color image.
The type of setting value indicates the surface that will
be scanned.
E 02 Back 0 -30 21 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the offset values of ACS/distance (first) from


the achromatic color axis while in the copying mode.
When wanting to adjust
This offset value is a value that is used to adjust the
ACS the distance (first) from the
threshold value for determining the color of every
ACHROMATIC achromatic color axis and
E 21-6-085 01 Front 0 -14 100 1 - pixel in the copying mode and the greater the value is,
COLOR1 OFFSET improve the defective image in
the more likely the pixels will be recognized as being
-COPY cases when a defective image
monochrome.
has occurred during copying.
The type of setting value indicates the surface that will
be scanned.
E 02 Back 0 -14 100 1 -
Configure the offset values of ACS/distance (first) from the
achromatic color axis while in the scanner mode. When wanting to adjust
ACS This offset value is a value that is used to adjust the the distance (first) from the
ACHROMATIC threshold value for determining the color of every pixel in achromatic color axis and
E 21-6-086 01 Front 0 -14 100 1 -
COLOR1 OFFSET the scanner mode and the greater the value is, the more improve the defective image in
-SCAN likely the pixels will be recognized as being monochrome. cases when a defective image
The type of setting value indicates the surface that will be has occurred during scanning.
scanned.
E 02 Back 0 -14 100 1 -
Configure the offset values of ACS/distance (second) from
the achromatic color axis while in the copying mode.
This offset value is a value that is used to adjust the When wanting to adjust the
ACS threshold value for determining the darker end of blue/ distance (second) from the
ACHROMATIC green based colors for every pixel while in the copying achromatic color axis and
E 21-6-087 01 Front 0 0 100 1 -
COLOR2 OFFSET mode and the greater the value is, the more likely the improve the defective image in
-COPY blue/green based pixels will be recognized as being cases when a defective image
monochrome. has occurred during copying.
The type of setting value indicates the surface that will be
scanned.
E 02 Back 0 0 100 1 -
Configure the offset values of ACS/distance (second) from
Europe

[17-112]
[17-112]

the achromatic color axis while in the scanner mode.


This offset value is a value that is used to adjust the When wanting to adjust the
ACS threshold value for determining the darker end of blue/ distance (second) from the
ACHROMATIC green based colors for every pixel while in the scanner achromatic color axis and
E 21-6-088 01 Front 0 0 100 1 -
COLOR2 OFFSET mode and the greater the value is, the more likely the improve the defective image in
-SCAN blue/green based pixels will be recognized as being cases when a defective image
monochrome. has occurred during scanning.
The type of setting value indicates the surface that will be
scanned.
E 02 Back 0 0 100 1 -
Configure the offset value for determining the text/
halftone of image area separation. When wanting to adjust the
IMAGE
This offset value is a value that is used to adjust the threshold value for determining
THRESHOLD-
E 21-6-096 - - 0 -325 325 1 - results of image area separation and the greater the halftone images and improve the
LINE/DOT OFFSET
value is, the more likely the image will be recognized as defective image in cases when a
VLU
being halftone while the smaller the value is, the more defective image has occurred.
likely the image will be recognized as being text.
Configure the offset value for determining the halftone/
photo of image area separation.
When wanting to adjust the
IMAGE This offset value is a value that is used to adjust the
threshold value for determining
THRESHOLD- results of image area separation and, in relation to the
E 21-6-097 - - 0 -45 45 1 - photos and improve the defective
PHOTO/DOT area determined as being halftone/photo, the greater
image in cases when a defective
OFFSET VLU the value is, the more likely the image will be recognized
image has occurred.
as being a photo while the smaller the value is, the more
likely the image will be recognized as being halftone.
Configure the criteria for the "Scanning Level Density
Function".
Change the amount of change in the density adjusted
with the "Scanning Level Density Function". The image When wanting to change the
Scanning Level
E 21-6-101 - - 0 -2 2 1 - will become lighter with - and darker with +. threshold value for the scanning
Density Criteria
* "Scanning Level Density Function" [3] of test mode level density criteria.
setting value [-1] will produce an image that is lighter
than with "Scanning Level Density Function" [3] of test
mode setting value [0].

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure PLAIN BINARY THRESHOLD for text/


monochrome (binarized) in the scanner mode.
Setting a smaller value will make the image lighter and When wanting to change PLAIN
PLAIN BINARY
E 21-6-106 01 Front 0 -128 127 1 - improve dark smudging while setting a larger value will BINARY THRESHOLD when
THRESHOLD
make the image darker and improve fading. scanning.
The type of setting value indicates the surface that will
be scanned.
E 02 Back 0 -128 127 1 -
Configure the initial values of the Duo mode for "Image
Control" in the copying mode.

* In order to enable the settings of the offset value and


initial value of "Image Control" of the following TM, it is
necessary to switch the power OFF, then ON.
 TM0-21-6-111 "DUO BASIS SET -COPY"
TM0-21-6-112 "DUO BASIS SET -SCAN"
TM0-21-6-116 "DEFAULT EDGE ENHANCEMENT
-COPY"
TM0-21-6-117 "DEFAULT EDGE ENHANCEMENT
-SCAN"
TM0-21-6-121 "DEFAULT MOIRE REMOVE -COPY"
TM0-21-6-122 "DEFAULT MOIRE REMOVE -SCAN"
TM0-21-6-131 "Base color elimination initial value -
copy"
TM0-21-6-132 "Base color elimination initial value -
scanner"
TM0-21-6-133 "Base color elimination initial value -
Text and When wanting to change the
DUO BASIS SET copy (rear surface)" Setting values are applied when
E 21-6-111 01 photo / some 4 1 7 1 - initial value of the duo mode
-COPY TM0-21-6-134 "Base color elimination initial value - the power is rebooted.
errors processing criteria when copying.
scanner (rear surface)"

At a timing when the setting value of the test mode


Europe

[17-113]
[17-113]

has been confirmed, send the setting value from the


controller to the scanner. The scanner saves the
received setting values on the EEPROM.
However, as the initial values for "Image Control"
are sent from the scanner to the controller with initial
communication, the initial values for "Image Control" are
not changed at the timing when the setting values of the
test mode are confirmed.
In order to change the initial values for the "Image
Control", initial communication of the PMS and scanner
(by switching the power of the scanner OFF, then ON)
is required.

The types of setting values are the settings of the


"Original Type" and "Dot Process". When "Original Type
= Text", there is no "Dot Process".
Text and
E 02 photo / 4 1 7 1 -
halftone dots
E 03 Text 4 1 7 1 -
Photo / some
E 04 4 1 7 1 -
errors
Photo /
E 05 4 1 7 1 -
halftone dots
Map / some
E 06 6 1 7 1 -
errors
Map /
E 07 6 1 7 1 -
halftone dots

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the initial values of the text and photo processing


criteria for "Image Control" in the scanner mode.
When wanting to change the initial
DUO BASIS SET Text and * Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for the Setting values are applied when
E 21-6-112 01 4 1 7 1 - value of the duo mode processing
-SCAN photo timing at which setting values will be reflected. the power is rebooted.
criteria when scanning.
The type of setting value is the settings of the "Original
Type".
E 02 Text 4 1 7 1 -
E 03 photo mode 4 1 7 1 -
Configure the initial values of edge enhancement for
"Image Control" in the copying mode.
* Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for
Text and the timing at which setting values will be reflected.
DEFAULT EDGE When wanting to change the
photo with The types of setting values are the settings of the Setting values are applied when
E 21-6-116 ENHANCEMENT 01 4 1 7 1 - initial value of edge enhancement
some color "Original Type", "Color Mode", and "Dot Process". the power is rebooted.
-COPY when copying.
errors When "Original Type = Text", there is no "Dot Process".
"Color Mode = Monochrome" is applicable to not only
monochrome images but also single color images (for
example, single color of magenta, etc.).
Text and
photo with
E 02 4 1 7 1 -
color halftone
dots
Text and
photo
E 03 with some 4 1 7 1 -
monochrome
errors
Text and
photo with
E 04 4 1 7 1 -
monochrome
halftone dots
Europe

[17-114]
[17-114]

E 05 Text in color 5 1 7 1 -

Text in
E 06 5 1 7 1 -
monochrome
Photo with
E 07 some color 1 1 7 1 -
errors
Photo with
E 08 color halftone 1 1 7 1 -
dots
Photo
with some
E 09 1 1 7 1 -
monochrome
errors
Photo with
E 10 monochrome 1 1 7 1 -
halftone dots
Map / some
E 11 6 1 7 1 -
errors
Map /
E 12 6 1 7 1 -
halftone dots
Configure the initial values of edge enhancement for
"Image Control" in the scanner mode.
DEFAULT EDGE When wanting to change the
Text and * Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for Setting values are applied when
E 21-6-117 ENHANCEMENT 01 4 1 7 1 - initial value of edge enhancement
photo / color the timing at which setting values will be reflected. the power is rebooted.
-SCAN when scanning.
The type of setting values are the settings of the
"Original Type" and "Color Mode".
Text and
E 02 4 1 7 1 -
photo / gray

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Text and
E 03 photo / 4 1 7 1 -
monochrome

E 04 Line/Color 7 1 7 1 -

E 05 Line/Gray 7 1 7 1 -

E 06 Line/Black 7 1 7 1 -

E 07 Photo/Color 1 1 7 1 -

E 08 Photo/Gray 1 1 7 1 -

E 09 Photo/Black 1 1 7 1 -

Configure the initial values of moire elimination for


"Image Control" in the copying mode.
* Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for
Text and the timing at which setting values will be reflected.
When wanting to change the
DEFAULT MOIRE photo with The types of setting values are the settings of the Setting values are applied when
E 21-6-121 01 4 1 7 1 - initial value of moire elimination
REMOVE -COPY some color "Original Type", "Color Mode", and "Dot Process". the power is rebooted.
when copying.
errors When "Original Type = Text", there is no "Dot Process".
"Color Mode = Monochrome" is applicable to not only
monochrome images but also single color images (for
example, single color of magenta, etc.).
Text and
photo with
E 02 4 1 7 1 -
color halftone
dots
Europe

[17-115]
[17-115]

Text and
photo
E 03 with some 4 1 7 1 -
monochrome
errors
Text and
photo with
E 04 4 1 7 1 -
monochrome
halftone dots

E 05 Text in color 1 1 7 1 -

Text in
E 06 1 1 7 1 -
monochrome
Photo with
E 07 some color 4 1 7 1 -
errors
Photo with
E 08 color halftone 4 1 7 1 -
dots
Photo
with some
E 09 4 1 7 1 -
monochrome
errors
Photo with
E 10 monochrome 4 1 7 1 -
halftone dots
Map / some
E 11 1 1 7 1 -
errors
Map /
E 12 1 1 7 1 -
halftone dots

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the initial values of moire elimination for


"Image Control" in the scanner mode.
When wanting to change the
DEFAULT MOIRE Text and * Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for Setting values are applied when
E 21-6-122 01 4 1 7 1 - initial value of moire elimination
REMOVE -SCAN photo / color the timing at which setting values will be reflected. the power is rebooted.
when scanning.
The type of setting values are the settings of the
"Original Type" and "Color Mode".
Text and
E 02 4 1 7 1 -
photo / gray
Text and
E 03 photo / 4 1 7 1 -
monochrome

E 04 Line/Color 1 1 7 1 -

E 05 Line/Gray 1 1 7 1 -

E 06 Line/Black 1 1 7 1 -

E 07 Photo/Color 4 1 7 1 -

E 08 Photo/Gray 4 1 7 1 -

E 09 Photo/Black 4 1 7 1 -

Configure the initial values of base color elimination in


the copying mode.
* Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for
the timing at which setting values will be reflected.
Base color 0: Set the initial value of base color elimination to [Auto]. When wanting to change
Setting values are applied when
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[17-116]

E 21-6-131 elimination initial 01 Full color 0 0 7 1 - 1 through 7: Manually set the initial value of base color the initial value of base color
the power is rebooted.
value - copy elimination to [1 through 7]. elimination when copying.
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 0 7 1 -
Configure the initial values of base color elimination in
the scanner mode.
* Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for
the timing at which setting values will be reflected.
Base color 0: Set the initial value of base color elimination to [Auto]. When wanting to change
Setting values are applied when
E 21-6-132 elimination initial 01 Full color 0 0 7 1 - 1 through 7: Manually set the initial value of base color the initial value of base color
the power is rebooted.
value - scanner elimination to [1 through 7]. elimination when scanning.
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 Gray 0 0 7 1 -
E 03 Black 0 0 7 1 -
Configure the initial values of base color elimination in
the copying mode for the rear surface.
* Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for
the timing at which setting values will be reflected.
Base color
0: Set the initial value of base color elimination to [Auto]. When wanting to change
elimination initial Setting values are applied when
E 21-6-133 01 Full color 0 0 7 1 - 1 through 7: Manually set the initial value of base color the initial value of base color
value - copy (rear the power is rebooted.
elimination to [1 through 7]. elimination when copying.
surface)
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 0 7 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the initial values of base color elimination in the


scanner mode for the rear surface.
Base color * Refer to TM0-21-6-111 "DUO BASIS SET -COPY" for the
When wanting to change
elimination initial timing at which setting values will be reflected. Setting values are applied when
E 21-6-134 01 Full color 0 0 7 1 - the initial value of base color
value - scanner 0: Set the initial value of base color elimination to [Auto]. the power is rebooted.
elimination when scanning.
(rear surface) 1 through 7: Manually set the initial value of base color
elimination to [1 through 7].
The type of setting value is the setting of the "Color Mode".
E 02 Gray 0 0 7 1 -
E 03 Black 0 0 7 1 -
Configure the base color density frequency threshold
value 1 when "Base Color Level = Auto" and "Color
Mode = Monochrome". In cases when base color
Base Color Level In the case of an original that is smaller than a standard elimination is required but the
(auto) frequency paper size, depending on the area of the pressure board base color is not eliminated with
E 21-6-136 - - 80 0 255 1 -
threshold value 1 - being scanned, the base color may not be cut with auto the original when "Base Color
monochrome monochrome base color elimination. In such case, make Level = Auto" and "Color Mode =
this value larger. However, if the value is too large, there Monochrome".
may be cases when base color elimination is not applied
even with white paper.
Configure the base color density frequency threshold
value 2 when "Base Color Level = Auto" and "Color
Mode = Monochrome". In cases when base color
Base Color Level In cases when the original is a full size photo, there is elimination is not required but
(auto) frequency the possibility that the base color is eliminated with auto the base color is eliminated with
E 21-6-137 - - 120 0 255 1 -
threshold value 2 - monochrome base color elimination despite such base the original when "Base Color
monochrome color elimination not being desired. In such case, make Level = Auto" and "Color Mode =
this value larger. However, if the value is too large, there Monochrome".
may be cases where it will become more difficult to cut
darker base color levels.
Configure the base color density boundary value
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[17-117]

when "Base Color Level = Auto" and "Color Mode =


Monochrome".
Base Color Level Configure the density boundary
This value is the boundary value of the input density
(auto) density value of base color elimination
E 21-6-138 - - 20 0 31 1 - subject to base color elimination and when this value
boundary value - when "Base Color Level = Auto"
is greater, the original of a base color of higher density
monochrome and "Color Mode = Monochrome".
than the current state is eliminated, and when this value
is smaller, the original of a base color of a lighter density
than the current state is eliminated.
Configure the offset value for the amount of base color
elimination when "Base Color Level = Auto".
Change this offset value when wanting to the change
the amount of base color elimination when "Base Color
Level = Auto". The greater the value the greater the
amount that will be automatically eliminated and the When wanting to change the
Base Color Level
E 21-6-139 01 Full color 0 -64 64 1 - smaller the value, the smaller the amount that will be amount of base color elimination
(auto) offset value
eliminated. when "Base Color Level = Auto".

The type of setting value is the setting of the "Color


Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 -64 64 1 -
Configure the offset value for base color elimination β
when "Base Color Level = Auto".
Change this offset value when wanting to the change
the smoothness of the output of highlights when "Base
Color Elimination = Auto". The greater the value the When wanting to the change
Base Color Level smoother the highlights but lighter overall, and the the output and smoothness of
E 21-6-140 01 Full color 0 0 127 1 -
(auto) β offset value smaller the value the more rapid the highlights. highlights when "Base Color
Level = Auto".
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

E 02 monochrome 0 -128 127 1 -


Configure the base color density frequency threshold
value 1 when "Base Color Level = Auto" and "Color
Mode = Monochrome" for the rear surface. In cases when base color
Base Color Level
In the case of an original that is smaller than a standard elimination is required but the
(auto) frequency
paper size, depending on the area of the pressure board base color is not eliminated with
E 21-6-141 threshold value 1 - - - 80 0 255 1 -
being scanned, the base color may not be cut with auto the original when "Base Color
monochrome (rear
monochrome base color elimination. In such case, make Level = Auto" and "Color Mode =
surface)
this value larger. However, if the value is too large, there Monochrome".
may be cases when base color elimination is not applied
even with white paper.
Configure the base color density frequency threshold
value 2 when "Base Color Level = Auto" and "Color
Mode = Monochrome" for the rear surface. In cases when base color
Base Color Level
In cases when the original is a full size photo, there is elimination is not required but
(auto) frequency
the possibility that the base color is eliminated with auto the base color is eliminated with
E 21-6-142 threshold value 2 - - - 120 0 255 1 -
monochrome base color elimination despite such base the original when "Base Color
monochrome (rear
color elimination not being desired. In such case, make Level = Auto" and "Color Mode =
surface)
this value larger. However, if the value is too large, there Monochrome".
may be cases where it will become more difficult to cut
darker base color levels.
Configure the base color density boundary value
when "Base Color Level = Auto" and "Color Mode =
Base Color Level Monochrome" for the rear surface.
Configure the density boundary
(auto) density This value is the boundary value of the input density
value of base color elimination
E 21-6-143 boundary value - - - 20 0 31 1 - subject to base color elimination and when this value
when "Base Color Level = Auto"
monochrome (rear is greater, the original of a base color of higher density
and "Color Mode = Monochrome".
surface) than the current state is eliminated, and when this value
is smaller, the original of a base color of a lighter density
than the current state is eliminated.
Configure the offset value for the amount of base color
elimination when "Base Color Level = Auto" for the rear
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[17-118]

surface.
Change this offset value when wanting to the change the
amount of base color elimination when "Base Color Level
Base Color Level = Auto". The greater the value the greater the amount that When wanting to change the
E 21-6-144 (auto) offset value 01 Full color 0 -64 64 1 - will be automatically eliminated and the smaller the value, amount of base color elimination
(rear surface) the smaller the amount that will be eliminated. when "Base Color Level = Auto".

The type of setting value is the setting of the "Color Mode".


"Color Mode = Monochrome" is applicable to not only
monochrome images but also single color images (for
example, single color of magenta, etc.).
E 02 monochrome 0 -64 64 1 -
Configure the offset value for base color elimination β
when "Base Color Level = Auto" for the rear surface.
Change this offset value when wanting to the change
the smoothness of the output of highlights when "Base
Color Elimination = Auto". The greater the value the When wanting to the change
Base Color Level
smoother the highlights but lighter overall, and the the output and smoothness of
E 21-6-145 (auto) β offset value 01 Full color 0 0 127 1 -
smaller the value the more rapid the highlights. highlights when "Base Color
(rear surface)
Level = Auto".
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 -128 127 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the offset value for the amount of base color


elimination when "Base Color Level = Manual (1 through
7)".
Change this offset value when wanting to the change
the amount of base color elimination for level "1 through
7" when "Base Color Level = Manual". The greater the When wanting to change the
Base Color Level
value the greater the amount that will be eliminated and amount of base color elimination
E 21-6-151 (manual) offset 01 Full color 0 -64 64 1 -
the smaller the value, the smaller the amount that will when "Base Color Level = Manual
value
be eliminated. (1 through 7)".

The type of setting value is the setting of the "Color


Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 -64 64 1 -
Configure the offset value for base color elimination β
when "Base Color Level = Manual (1 through 7)".
Change this offset value when wanting to the change
the smoothness of the output of highlights when "Base
Color Elimination = Manual". The greater the value When wanting to the change
Base Color Level
the smoother the highlights but lighter overall, and the the output and smoothness of
E 21-6-152 (manual) β offset 01 Full color 0 -128 127 1 -
smaller the value the more rapid the highlights. highlights when "Base Color
value
Level = Manual (1 through 7)".
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 -128 127 1 -
Configure the offset value for the amount of base color
elimination when "Base Color Elimination = Manual (1
through 7)" for the rear surface.
Change this offset value when wanting to the change
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[17-119]

the amount of base color elimination for level "1 through


7" when "Base Color Level = Manual". The greater the When wanting to change the
Base Color Level
value the greater the amount that will be eliminated and amount of base color elimination
E 21-6-153 (manual) offset 01 Full color 0 -64 64 1 -
the smaller the value, the smaller the amount that will when "Base Color Level = Manual
value (rear surface)
be eliminated. (1 through 7)".

The type of setting value is the setting of the "Color


Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 -64 64 1 -
Configure the offset value for base color elimination β
when "Base Color Level = Manual (1 through 7)" for the
rear surface.
Change this offset value when wanting to the change
the smoothness of the output of highlights when "Base
When wanting to the change
Base Color Level Color Elimination = Manual". The greater the value
the output and smoothness of
E 21-6-154 (manual) β offset 01 Full color 0 -128 127 1 - the smoother the highlights but lighter overall, and the
highlights when "Base Color
value (rear surface) smaller the value the more rapid the highlights.
Level = Manual (1 through 7)".
The type of setting value is the setting of the "Color
Mode". "Color Mode = Monochrome" is applicable to not
only monochrome images but also single color images
(for example, single color of magenta, etc.).
E 02 monochrome 0 -128 127 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Scanner
CONFIDENTIAL

Configure the resolution of the TM that will perform


SCANNER TEST PATTERN PRINT / FB scan / AF
scan.
* With the operation of TM0-21-3-021 "SCANNER TEST
PATTERN PRINT", in cases when [2] [3] is configured
TEST MODE When wanting to change the
with this TM, the setting will be ignored and operation
E 21-6-161 PRINT - - 0 0 3 1 - resolution to use when using the Scanner
will be with a resolution of 300 dpi x 300 dpi.
-RESOLUTION scanner in the test mode.
0: 300 dpi x 300 dpi
1: 300 dpi x 600 dpi
2: 600 dpi x 300 dpi
3: 600 dpi x 600 dpi
Configure the scan size of the TM that will perform
SCANNER TEST PATTERN PRINT / FB scan / AF
scan.

0: A3, 1: B4, 2: A4, 3: A4-LEF, 4: B5, 5: B5-LEF, 6: A3W


TEST MODE When wanting to change the
(303 mm x 432 mm),
E 21-6-162 PRINT -SCAN - - 0 0 18 1 - scan size to use when using the
7: Foolscap, 8: Ledger, 9: Legal, 10: Letter, 11: Letter-
SIZE scanner in the test mode.
LEF, 12: Statement, 13: Statement-LEF, 14: A5, 15: A5-
LEF, 16: B6, 17: B6-LEF, 18: Postcard

*6: A3W (303 mm x 432 mm) is the maximum range that


the scanner is able to scan.
Configure the surface to scan with the TM that will
TEST MODE perform the operation of AF original transport (inclusive When wanting to change the
E 21-6-163 PRINT -AF SCAN - - 0 0 1 1 - of AF scan). surface to scan when using the
SPLX/DPLX scanner in the test mode.
0: Simplex (front surface only) 1: Duplex
Multifunction Finisher
Configure the timing of the Booklet Tray Belt for a
Booklet Job.
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[17-120]
[17-120]

0 - 4: Original timing for both Tray Belt ON/OFF.


5 and up: when the number of sheets is 9 or less, or 16
or more, Tray Belt ON/OFF at the conventional timing,
when the number of sheets is 10 through 15, the timing
for Tray Belt ON is changed to the prescribed timing
When wanting to change the
BOOKLET TRAY while the timing for Tray Belt OFF is changed to the Setting values are applied when
E 23-6-001 01 to 297.0 mm 210 0 255 1 - timing of the booklet tray belt in
BELT TIMING prescribed timing until the Booklet No Paper SNR turns the power is rebooted.
accordance with the paper length.
ON and after this has turned ON, a value of the time you
wish to configure to this TM divided by 2.5 ms is input.

The type of setting value indicates the paper length. "


- 297.0 mm" for a paper length of 297.0 mm or less. " -
364.0 mm" for a paper length greater than 297.0 mm yet
364.0 mm or less.
E 02 to 364.0 mm 177 0 255 1 -
E 03 to 389.0 mm 177 0 255 1 -
Exceeds 389.0
E 04 24 0 255 1 -
mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Sets Offset operation for sheet discharge paper.


SHEET EJECT For switching between Offset/Do Setting values are applied when
E 23-6-003 - - 1 0 1 1 - 0: Offset
OFFSET ACTION not Offset for discharging paper. the power is rebooted.
1: Do not Offset

Change paper width exceeding 297 mm to paper


exceeding 310 mm for sheet discharge paper conditions
SHEET EJECT For changing discharge paper Setting values are applied when
E 23-6-005 - - 0 0 1 1 - during unstapling.
CONDITION conditions during unstapling. the power is rebooted.
0: Paper exceeding 297 mm
1: Paper exceeding 310 mm
Adjusts the automatic adjustment amount for staple
position for each sheet when stapling a booklet.

- When the staple is above the fold position: enter the


misalignment amount (mm) x 10* in the current NVM
value - the value.
For adjusting the staple position
BOOKLET STAPLE - When the staple is below the fold position: enter the
according to the fold position Setting values are applied when
E 23-6-006 POSITION 01 3 sheets 100 0 200 1 - misalignment amount (mm) x 10* in the current NVM
for each sheet when stapling a the power is rebooted.
ADJUST value + the value.
booklet.
*Because 0.1 mm = 1 Pulse conversion.
Adjustment amount 1 = 1 Pulse

The setting value type indicates the number of stapled


sheets. "10 - 11 sheets" is the 10, 11 sheet adjustment
value.
E 02 4 sheets 100 0 200 1 -
E 03 5-7 sheets 100 0 200 1 -
E 04 8-9 sheets 100 0 200 1 -
E 05 10-11 sheets 100 0 200 1 -
E 06 12-14 sheets 100 0 200 1 -
E 07 16-17 sheets 100 0 200 1 -
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E 08 18-19 sheets 100 0 200 1 -


E 09 20-21 sheets 100 0 200 1 -
E 10 22-23 sheets 100 0 200 1 -
E 11 24-25 sheets 100 0 200 1 -
Fine adjustment of fold position adjustment amount for
each sheet of paper shorter than B4S when stapling a
booklet.
When the lower section is long: enter the misalignment
amount (mm) x 10* x 0.5 in the current NVM value + the For adjusting the staple position
value. according to the fold position
BOOKLET FOLD Setting values are applied when
E 23-6-007 01 3 sheets 100 0 200 1 - When the upper section is long: enter the misalignment for each sheet when stapling a
ADJUST (SMALL) the power is rebooted.
amount (mm) x 10* x 0.5 in the current NVM value - the booklet (paper length shorter than
value. B4S).
*Because 0.1 mm = 1 Pulse conversion.
Adjustment amount 1 = 1 Pulse
The setting value type indicates the number of folds. "10
- 11 sheets" is the 10, 11 sheet adjustment value.
E 02 4 sheets 100 0 200 1 -
E 03 5-7 sheets 100 0 200 1 -
E 04 8-9 sheets 100 0 200 1 -
E 05 10-11 sheets 100 0 200 1 -
E 06 12-14 sheets 100 0 200 1 -
E 07 15 sheets 100 0 200 1 -
E 08 16-17 sheets 100 0 200 1 -
E 09 18-19 sheets 100 0 200 1 -
E 10 20-21 sheets 100 0 200 1 -
E 11 22-23 sheets 100 0 200 1 -

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

E 12 24-25 sheets 100 0 200 1 -


Fine adjustment of fold position adjustment amount for
each sheet of paper longer than B4S when stapling a
booklet.
When the lower section is long: enter the misalignment
amount (mm) x 10* x 0.5 in the current NVM value + the
For adjusting the staple position
value.
according to the fold position
BOOKLET FOLD When the upper section is long: enter the misalignment Setting values are applied when
E 23-6-008 01 3 sheets 100 0 200 1 - for each sheet when stapling a
ADJUST (LARGE) amount (mm) x 10* x 0.5 in the current NVM value - the the power is rebooted.
booklet (paper length longer than
value.
B4S).
*Because 0.1 mm = 1 Pulse conversion.
Adjustment amount 1 = 1 Pulse

The setting value type indicates the number of folds. "10


- 11 sheets" is the 10, 11 sheet adjustment value.
E 02 4 sheets 100 0 200 1 -
E 03 5-7 sheets 100 0 200 1 -
E 04 8-9 sheets 100 0 200 1 -
E 05 10-11 sheets 100 0 200 1 -
E 06 12-14 sheets 100 0 200 1 -
E 07 15 sheets 100 0 200 1 -
E 08 16-17 sheets 100 0 200 1 -
E 09 18-19 sheets 100 0 200 1 -
E 10 20-21 sheets 100 0 200 1 -
E 11 22-23 sheets 100 0 200 1 -
E 12 24-25 sheets 100 0 200 1 -
Sets the quantity for detecting full booklet. 1 set is 16
BOOKLET FULL
Number of sheets or more. For changing the detect booklet Setting values are applied when
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[17-122]

E 23-6-009 DETECT -MORE 01 Less than B4 15 10 100 1


copies full quantity for 16 sheets or more. the power is rebooted.
THAN 16
The type of the setting value indicates the paper size.
Number of
E 02 B4 or more 15 10 100 1
copies
Sets the quantity for detecting full booklet. 1 set is 15
BOOKLET FULL Number of sheets. For changing the detect booklet Setting values are applied when
E 23-6-010 01 Less than B4 20 10 100 1
DETECT 15 copies full quantity for 15 sheets. the power is rebooted.
The type of the setting value indicates the paper size.
Number of
E 02 B4 or more 20 10 100 1
copies
If you want to change the Booklet
BOOKLET Booklet Full detect quantity subtractive setting when
Full detect quantity when using
FULL DETECT Number of using a mix paper with card stock Setting values are applied when
E 23-6-011 - - 5 0 20 1 mixed paper with card stock, set
SUBTRACT copies The Full detection quantity decreases the setting value the power is rebooted.
a subtractive value in the Booklet
(THICK) for this TM when using a mixed paper with card stock.
Full detect quantity.
For adjusting the Pitch additive
STACK TRAY Adjusts the set space Pitch additive time for Stacker
time for paper length of A4S or Setting values are applied when
E 23-6-012 EJECT PITCH ADD - - 30 0 300 1 - discharge and paper A4S size and longer.
longer when discharging to the the power is rebooted.
TIME
stack tray.
Adjusts the start time of the tamping operation.

The setting value type indicates the condition difference.


TAMPING START For adjusting the start time of the Setting values are applied when
E 23-6-013 01 Condition 1 30 0 50 1 -
ADJUST tamping operation. the power is rebooted.
Condition 1:
Each sheet/set first paper/no punch/paper length ≦ 298
mm/paper width ≧ 235 mm/Z-folding, non card paper
Condition 2:
Each sheet/non-set first paper/no punch/paper length
E 02 Condition 2 0 0 50 1 -
≦ 298 mm/paper width ≧ 235 mm/Z-folding, non card
paper

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Condition 3:
E 03 Condition 3 0 0 50 1 - Each sheet/set first paper/with punch (other than ((paper
length ≦ 298 mm/paper width ≧ 235 mm)))
Condition 4:
E 04 Condition 4 30 0 105 1 - Each sheet/no punch/paper length ≦ 298 mm/paper
width ≧ 235 mm/Z-folding, non card paper
Configure the timing of the Booklet Tray Belt for a
Booklet Job.
When main document contains card paper 1 and 2.

0 - 4: Original timing for both Tray Belt ON/OFF.


5 and up: when the number of sheets is 9 or less, or 16
or more, Tray Belt ON/OFF at the conventional timing,
when the number of sheets is 10 through 15, the timing For changing the booklet tray
BOOKLET TRAY for Tray Belt ON is changed to the prescribed timing belt timing to match the paper Setting values are applied when
E 23-6-014 01 to 297.0 mm 180 0 255 1 -
BELT TIMING while the timing for Tray Belt OFF is changed to the length when the main document the power is rebooted.
prescribed timing until the Booklet No Paper SNR turns contains card paper.
ON and after this has turned ON, a value of the time you
wish to configure to this TM divided by 2.5 ms is input.

The type of setting value indicates the paper length. "


- 297.0 mm" for a paper length of 297.0 mm or less. " -
364.0 mm" for a paper length greater than 297.0 mm yet
364.0 mm or less.
E 02 to 364.0 mm 177 0 255 1 -
E 03 to 389.0 mm 177 0 255 1 -
Exceeds 389.0
E 04 24 0 255 1 -
mm
Booklet Tray Belt ON timing setting for Booklet Job.
Sets timing from Booklet Folder Exit Snr ON to Tray Belt
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[17-123]

ON.
When main document contains card paper 1 and 2.
For changing the booklet tray belt
BOOKLET TRAY ON timing to match the paper Setting values are applied when
E 23-6-015 01 to 297.0 mm 531 300 1000 1 2.5ms Setting value 1 = 2.5 ms
BELT ON TIMING length when the main document the power is rebooted.
contains card paper.
The type of setting value indicates the paper length. "
- 297.0 mm" for a paper length of 297.0 mm or less. " -
364.0 mm" for a paper length greater than 297.0 mm yet
364.0 mm or less.
E 02 to 364.0 mm 676 300 1000 1 2.5ms
E 03 to 389.0 mm 676 300 1000 1 2.5ms
Exceeds 389.0
E 04 656 300 1000 1 2.5ms
mm
Loss of synchronism countermeasure for discharging
card paper from the transport motor.
0: Execute Current Low control
FIN TRANSPORT 1: Current Low control not executed (Card 2/Index Adjustment when the transport
Setting values are applied when
E 23-6-017 MOTOR STEP - - 1 0 1 1 - Paper card 2 only)* motor experiences loss of
the power is rebooted.
OUT synchronism.
*Only when the media type in the multi-finisher is
Card 2/Index Paper card 2, Current Low control is not
executed.
Broken gear countermeasure when punch motor sensor
is malfunctioning.
For switching jam detect modes
When the setting is enabled, the HOME SNR ON trigger
PUNCH MOTOR when the sensor is malfunctioning Setting values are applied when
E 23-6-018 - - 0 0 1 1 - is stopped and a jam is detected when the motor sensor
SENSOR DEFECT to prevent broken gears due to the power is rebooted.
does not respond during punch operation.
punch motor sensor malfunction.
0: Disable
1: Enable

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Sets number of thick paper stock 1 unstaple set eject


UNSTAPLE EJECT sheets. For changing the number of thick
Setting values are applied when
E 23-6-019 LIMIT (THICK 01 ≦ 216mm 10 2 25 1 - paper stock 1 unstaple eject
the power is rebooted.
PAPER1) The type of setting value indicates the paper length. " ≦ sheets.
216 mm" is 216 mm or shorter paper length.
E 02 >216mm 10 2 25 1 -
Sets number of unstaple set eject sheets.
UNSTAPLE EJECT For changing the number of Setting values are applied when
E 23-6-020 01 ≦ 216mm 25 2 50 1 Sheet
LIMIT SETTING The type of setting value indicates the paper length. " ≦ unstaple eject sheets. the power is rebooted.
216 mm" is 216 mm or shorter paper length.
E 02 >216mm 25 2 50 1 Sheet
Sets whether or not to issue full error detect when there For switching between whether
is paper in the stack tray while the flapper is down (30 or or not to issue full error detect
less LEF Staple sheets not containing Z-fold), and paper when there is paper in the stack
(unstapled paper, stapled set exceeding 30 sheets, SEF tray while the flapper is down
MIX SIZE FULL paper) is ejected into the stack tray during flapper UP (30 or less LEF Staple sheets Setting values are applied when
E 23-6-021 - - 1 0 1 1 -
DETECT conditions. not containing Z-fold), and paper the power is rebooted.
- Area of effect: Stacking tray (unstapled paper, stapled set
exceeding 30 sheets, SEF paper)
0: Do not detect is ejected into the stack tray
1: Detect during flapper UP conditions.
OFF After TOP Tray Full SNR ON: Apply NVM setting
timer value filter and do not detect OFF. For changing the top tray full
TOP TRAY FULL Setting values are applied when
E 23-6-023 - - 4 1 10 1 100ms When NVM setting timer value or more is OFF, the Full reset time (time until TOP Tray
CLEAR TIME the power is rebooted.
detect timer is reset. Full SNR OFF).
1 = 100 msec

Allows Z-fold paper High Stack when Z-fold High Stack


spacers are attached.

However, when the allow setting for this TM is activated,


Europe

TM0-23-6-148 "Z-FOLD 100SHEET STACK PERMIT

[17-124]
[17-124]

Z-FOLD 50 SHEET For allowing/not allowing 50 Setting values are applied when
E 23-6-024 - - 0 0 1 1 - " should be set to do not allow.
STACK sheets for the Z-folding stack. the power is rebooted.
It is also necessary to change the following TM
restrictions.
TM0-23-6-070 "Z-fold limit stack tray"-2 "A3S/17S"
TM0-23-6-070 "Z-fold limit stack tray"-1 "B4S"

0: Do not allow 1: Allow

SIZE DETECT For switching methods for paper Setting values are applied when
E 23-6-025 - - 0 0 1 0 - 0: Automatic 1: Enter size
SELECTION size detection. the power is rebooted.

PUNCHER 0: 1 Automatic detect (2/4 Puncher, US2/3 hole puncher For switching punch position Setting values are applied when
E 23-6-027 - - 0 0 1 1 -
SELECTION 1: Swedish 4 hole puncher settings settings. the power is rebooted.

Punch hole side registration direction position


adjustment 1 pulse = 0.125 mm
PUNCH SIDE
For adjusting the punch hole side Setting values are applied when
E 23-6-028 REGISTRATION 01 Condition 1 97 10 170 1 0.125mm The setting value type indicates condition differences.
registration direction position. the power is rebooted.
ADJUST
Condition 1:
Paper width 297 mm

Condition 2:
2/3 Puncher: 203 mm ≦ paper width ≦ 285 mm
E 02 Condition 2 94 10 170 1 0.125mm
2/4 Puncher: 216 mm < paper width ≦ 285 mm
SW4 Puncher: 230 mm < paper width ≦ 285 mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Condition 3:
E 03 Condition 3 82 10 170 1 0.125mm 2/4 Puncher: 203 mm < paper width ≦ 216 mm
SW4 Puncher: 203 mm < paper width ≦ 230 mm

Adjusts compile exit sensor Off (including 15 ms filter)


sub paddle clutch On timing for buffer sheets.
PUNCH CLUTCH For adjusting the sub paddle Setting values are applied when
E 23-6-029 01 With punch 28 0 40 1 2.5ms 1 = 2.5 ms
ON TIMING clutch ON timing for buffer sheets. the power is rebooted.
The setting value type indicates with or without punches.

E 02 No punch 24 0 40 1 2.5ms
Allows stack tray down operation for cycle down. For switching between Allowed/
STACK TRAY Setting values are applied when
E 23-6-030 - - 0 0 1 1 - 0: Allowed Not allowed stack tray down
DOWN ADJUST the power is rebooted.
1: Not allowed operation for cycle down.
Motor reverse screw compensation loop amount
adjustment for punch mode.
Except for 2/3 puncher: 203 mm ≦ paper width < 223
For adjusting the motor reverse
PUNCH RESERVE mm, 2/4 puncher 216 mm < paper width ≦ 235 mm. Setting values are applied when
E 23-6-031 01 ≦ 216mm 38 8 68 1 - screw compensation loop amount
ADJUST1 The 3-hole default value is 30 the power is rebooted.
during punch mode.
The type of setting value indicates the paper length. " ≦
216 mm" is 216 mm or shorter paper length.
E 02 >216mm 34 8 68 1 -
Motor reverse screw compensation loop amount
adjustment for punch mode.
2/3 puncher: 203 mm ≦ paper width ≦ 223 mm, 2/4
For adjusting the motor reverse
PUNCH REVERSE puncher 216 mm < paper width ≦ 235 mm paper. Setting values are applied when
E 23-6-032 01 ≦ 216mm 47 8 68 1 - screw compensation loop amount
ADJUST2 The 3-hole default value is 43 the power is rebooted.
during punch mode.
The type of setting value indicates the paper length. " ≦
Europe

[17-125]
[17-125]

216 mm" is 216 mm or shorter paper length.


E 02 >216mm 39 8 68 1 -

PUNCH DUST For changing the number of Setting values are applied when
E 23-6-033 - - 10000 0 65535 1 Times PUNCH DUST FULL ADJUST
FULL ADJUST punch dustbox full detections the power is rebooted.

Changes the maximum sheet


Number of staple restriction sheets for 100 sheet restriction for each staple Setting values are applied when
E 23-6-034 STAPLE LIMIT 100 - - 100 50 150 1 Sheet
cartridge operation when staples are the power is rebooted.
damaged or staple errors occur.
Changes the maximum sheet
Number of staple restriction sheets for 50 sheet restriction for each staple Setting values are applied when
E 23-6-035 STAPLE LIMIT 50 - - 50 25 75 1 Sheet
cartridge operation when staples are the power is rebooted.
damaged or staple errors occur.
Rear staple position adjustment
For adjusting the rear staple
REAR STAPLE The type of the setting value indicates the paper size. position during stapling when the Setting values are applied when
E 23-6-036 01 A4L/A3S 100 50 150 1 -
POSITION "A4L/A3S" is A4LEF/A3SEF. staple position is out of specified the power is rebooted.
"1" and "Except for A4L/A3S 2" are differences in range.
conditions.

Condition 1: Wider than a paper width of 250 mm,


E 02 Condition 1 100 50 150 1 -
except for A4LEF/A3SEF.

Condition 2: Paper width of 250 mm or less, except for


E 03 Condition 2 100 50 150 1 -
A4LEF/A3SEF.

TAMPING HOME For adjusting the tamping home Setting values are applied when
E 23-6-037 - - 26 2 50 1 pulse TAMPING HOME ADJUST
ADJUST position. the power is rebooted.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

For adjusting the compile exit role


COMPILE EXIT
Compile exit role deceleration adjustment deceleration so that paper does Setting values are applied when
E 23-6-038 ROLL SLOW - - 3 1 41 1 0.52mm
1 = 1 Pulse  1 pulse = 0.52 mm not fly out when being discharged the power is rebooted.
ADJUST
to the compiler.
Unstaple eject operation mode
EJECT MODE For changing the unstaple eject Setting values are applied when
E 23-6-039 - - 0 0 1 1 - 0: Set eject
SELECTION mode. the power is rebooted.
1: Sheet eject

EJECT ROLL Eject roll reverse timing adjustment For adjusting the eject roll reverse Setting values are applied when
E 23-6-040 - - 92 92 152 1 0.361mm
REVERSE TIMING 1 = 1 Pulse  /10 pulse unit  1 pulse = 0.361 mm timing. the power is rebooted.

Partway take out sensor continuous OFF detect time For adjusting the partway take
NO PAPER Setting values are applied when
E 23-6-041 - - 1 1 60 1 100ms adjustment out sensor continuous OFF detect
PERIOD the power is rebooted.
1: 100 ms time.

Booklet Tray belt long turn operation authorization For switching the booklet
BOOKLET BELT Setting values are applied when
E 23-6-042 - - 0 0 1 1 - setting during Cycle Down automatic feed operation setting
SETTING the power is rebooted.
0: Allowed 1: Not allowed during cycle down.
Movement amount compensation from compile position
to fold position (in fastener OFF mode) to paper lead
BOOKLET
direction fold position. (Fold position compensation) For compensating the booklet fold Setting values are applied when
E 23-6-043 COMPILE FOLD 01 Less than B4 100 0 200 1 0.1mm
1 = 1 Pulse 1 Pulse = 0.1 mm position. the power is rebooted.
POSITION
The type of the setting value indicates the paper size.
E 02 B4 or more 100 0 200 1 0.1mm
For adjusting the compile paddle
COMPILE PADDLE Sets COMPILE PADDLE UP LIMIT. height raise timing during miss- Setting values are applied when
E 23-6-044 - - 50 10 90 1 Sheet
UP LIMIT 1 = sheets registration and when pages are the power is rebooted.
missing.
Europe

[17-126]
[17-126]

For adjusting the sub paddle


SUB PADDLE UP Sets SUB PADDLE UP LIMIT. height raise timing during Setting values are applied when
E 23-6-045 - - 50 10 90 1 Sheet
LIMIT 1 = sheets discharge problems due to the power is rebooted.
leading edge of the paper contact.
For changing the stacker tray
S-STAPLE STACK Number of Stacker tray capacity restriction quantity for single staple Setting values are applied when
E 23-6-046 - - 200 1 155 1 capacity restriction quantity for
TRAY LIMIT copies sets the power is rebooted.
single staple paper bundles.

For changing the stacker tray


S-STAPLE STACK
Number of Stacker tray capacity restriction quantity for single staple capacity restriction quantity for Setting values are applied when
E 23-6-047 TRAY LIMIT (FLAP - - 100 1 255 1
copies sets when stack tray flapper is Up single staple paper bundles when the power is rebooted.
UP)
the stack tray flapper is Up..

For changing the stacker tray


D-STAPLE STACK Number of Stacker tray capacity restriction quantity for dual staple Setting values are applied when
E 23-6-048 - - 200 1 255 1 capacity restriction quantity for
TRAY LIMIT copies sets the power is rebooted.
dual staple paper bundles.
For changing the stacker tray
D-STAPLE STACK
Number of Stacker tray capacity restriction quantity for dual staple capacity restriction quantity for Setting values are applied when
E 23-6-049 TRAY LIMIT (FLAP - - 100 1 255 1
copies sets when stack tray flapper is Up dual staple paper bundles when the power is rebooted.
UP)
the stack tray flapper is Up..
Sets whether or not to detect a full error when the mix
For switching between detect/
full detect position is exceeded and paper in the topmost
do not detect a full error when
position with a width or length exceeding 18 mm is
the mix full detect position is
loaded. Setting values are applied when
E 23-6-050 MIX SIZE FULL1 - - 0 0 1 1 - exceeded and paper in the
- Area of effect: Finisher full discharge tray the power is rebooted.
topmost position with a width
or length exceeding 18 mm is
0: Detect
loaded.
1: Do not detect
Tray height adjustment function setting for SET trailing
TAIL EDGE For switching between enable/
edge (Tray bank) Setting values are applied when
E 23-6-051 DETECT TRAY - - 0 0 1 1 - disable Tray height adjustment
0: Enable the power is rebooted.
HIGHT ADJUST function for SET trailing edge.
1: Disable

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Buffer sheet overlay amount adjustment and reverse


pulse for each size + NVM value For adjusting the Buffer sheet
BUFFER SHEET Setting values are applied when
E 23-6-052 01 No punch 42 0 80 1 Pulse 1 = 1 Pulse overlay amount adjustment
REVERCE the power is rebooted.
(reverse pulse amount).
The setting value type indicates with or without punches.
E 02 With punch 29 0 80 1 Pulse
Sets the maximum number of stapled sheets.
For changing the maximum
Maximum STP Setting values are applied when
E 23-6-053 01 Small size 100 0 200 1 Sheet number of sheets that can be
sheets The type of the setting value indicates the paper size. the power is rebooted.
stapled.
"Small size" is A4LEF/LETTER LEF or lower.
E 02 Large size 65 0 200 1 Sheet
Adjusts the fold position for booklet staple mode 2 sheet
folds.
When the lower section is long: enter the misalignment
amount (mm) x 10* x 0.5 in the current NVM value + the
value.
BOOKLET FOLD When the upper section is long: enter the misalignment For adjusting the fold position for Setting values are applied when
E 23-6-054 01 SMALL 100 0 200 1 Pulse
ADJUST amount (mm) x 10* x 0.5 in the current NVM value - the 2 fold booklets. the power is rebooted.
value.
*Because 0.1 mm = 1 Pulse conversion.
Adjustment amount 1 = 1 Pulse

The type of the setting value indicates the paper size.


E 02 LARGE 100 0 200 1 Pulse
Adjusts the staple position for booklet staple mode 2
sheet folds.
- When the staple is above the fold position: enter the
misalignment amount (mm) x 10* in the current NVM
value - the value.
BOOKLET STAPLE - When the staple is below the fold position: enter the For adjusting the staple position Setting values are applied when
E 23-6-055 01 SMALL 100 0 200 1 Pulse
ADJUST misalignment amount (mm) x 10* in the current NVM for 2 fold booklets. the power is rebooted.
Europe

[17-127]
[17-127]

value + the value.


*Because 0.1 mm = 1 Pulse conversion.
Adjustment amount 1 = 1 Pulse

The type of the setting value indicates the paper size.


E 02 LARGE 100 0 200 1 Pulse
Compensates the tamping
amount for the rear side only
Compensates the tamping amount for the rear side only during normal tamping for booklet
BOOKLET REAR Setting values are applied when
E 23-6-056 - - 20 5 35 1 0.2618mm during normal tamping for booklet compile. compile when adjustment is
TAMP ADJUST the power is rebooted.
1=1Pulse  1Pulse=0.2618mm necessary for poor booklet paper
alignment and fold precision is
out of specified range.
BOOKLET STAPLE Maximum number of joined folds for stapling in booklet For changing MAX BI-FOLDING Setting values are applied when
E 23-6-057 - - 15 2 25 1 Sheet
LIMIT mode. during booklet stapling. the power is rebooted.
BOOKLET Maximum number of joined folds for unstapling in For changing MAX BI-FOLDING Setting values are applied when
E 23-6-058 - - 5 1 15 1 Sheet
UNSTAPLE LIMIT booklet mode. during booklet unstapling. the power is rebooted.
Movement amount per sheet compensation adjustment
value from compile position to fold position (in fastener
BOOKLET
OFF mode) to paper lead direction fold position.
COMPILE FOLD For compensating the booklet Setting values are applied when
E 23-6-059 01 2 sheets 100 0 200 1 0.1mm Adjusts the compensating data for two sheet folds.
POSITION (two sheet folds) fold position. the power is rebooted.
1 = 1 Pulse 1 Pulse = 0.1 mm
ADJUST
The setting value type indicates the number of sheets.
E 02 3 sheets 100 0 200 1 0.1mm

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Other paper discharge sheet specification for subtracting


the number of Z-fold sheets from paper discharged to For changing the number of
the stacker tray. discharged sheets to subtracting
Z-FOLD STACK Setting values are applied when
E 23-6-060 01 A3S/17S 100 0 255 1 Sheet the number of Z-fold sheets from
TRAY SETTING the power is rebooted.
The setting value type indicates the paper size of paper discharged to the stack
paper discharged into the stack tray. "A3S/17S" is tray.
A3SEF/11x17SEF.
E 02 B4S 150 0 255 1 Sheet
For changing the number of
repeated forward and reverse
Number of forward and reverse operations for the operations of the booklet folder Setting values are applied when
E 23-6-061 FOLDING TIME - - 1 0 3 1 Times
booklet folder roll during folding operations. roll when it is necessary to the power is rebooted.
improve poor booklet folds due to
paper.
Compensates for the first fold roll position and paper
lead stop position for Z-folds.
For adjusting the first Z-fold Setting values are applied when
E 23-6-062 Z-FOLD1 ADJUST 01 8 open GCO 50 10 90 1 0.1mm 1 = 1 Pulse 1 Pulse = 0.1 mm
position. the power is rebooted.
The type of the setting value indicates the paper size.
E 02 8 open 50 10 90 1 0.1mm
E 03 A3 50 10 90 1 0.1mm
E 04 11x17 50 10 90 1 0.1mm
E 05 B4 50 15 90 1 0.1mm
Compensates for the second fold roll position and paper
lead stop position for Z-folds.
For adjusting the second Z-fold Setting values are applied when
E 23-6-063 Z-FOLD2 ADJUST 01 8 open GCO 50 10 90 1 0.1mm 1 = 1 Pulse 1 Pulse = 0.1 mm
position. the power is rebooted.
The type of the setting value indicates the paper size.
E 02 8 open 50 10 90 1 0.1mm
E 03 A3 50 10 90 1 0.1mm
Europe

[17-128]
[17-128]

E 04 11x17 50 10 90 1 0.1mm
E 05 B4 50 10 90 1 0.1mm
For changing the BUFFER
BUFFER SHEET TIMING setting for the second sheet SHEET TIMING in order to carry
BUFFER SHEET Setting values are applied when
E 23-6-064 - - 60 10 200 1 2.5ms when discharging two buffer sheets. out second sheet discharge
TIMING the power is rebooted.
1 = 2.5 msec command notification when
discharging two buffer sheets.
Changes the maximum number of
Maximum number of folded sheets when discharging bi- folded sheets for bi-fold booklets Setting values are applied when
E 23-6-065 MAX BI-FOLDING - - 1 1 15 1 Sheet
folds. when it is necessary to improve the power is rebooted.
poor booklet folds due to paper.
Compensates for the fold roll position and paper lead
stop position for Env-C folds.
ENV-C For adjusting the Env-C fold Setting values are applied when
E 23-6-066 01 A4S 50 10 90 1 0.1mm 1 = 2 Pulse 1 Pulse = 0.1 mm
FOLD1ADJUST position. the power is rebooted.
The type of the setting value indicates the paper size.
Other than
E 02 50 10 90 1 0.1mm
A4S
Compensates for the fold roll position and paper lead
stop position for Env-C folds.
ENV-C FOLD2 For adjusting the Env-C fold Setting values are applied when
E 23-6-067 01 A4S 50 10 90 1 0.1mm 1 = 1 Pulse 1 Pulse = 0.1 mm
ADJUST position. the power is rebooted.
The type of the setting value indicates the paper size.
Other than
E 02 50 10 90 1 0.1mm
A4S
For adjusting the sending amount
Paper sending (Mot stop amount after hitting the End (Mot stop amount after hitting the
PAPER ADD FEED Setting values are applied when
E 23-6-068 - - 18 0 36 1 0.5mm guide) adjustment amount. End guide) in order to adjust the
ADJUST the power is rebooted.
1=1Pulse  1Pulse=0.5mm paper bend amount for the first
fold roll.

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Adjusts the paper screw


Time from NP release open 100 ms ON to NIP
compensation time (time from NP
release open 100 ms ON to NIP)
Adjusts Skew compensation Roll NIP release timing
before beginning paper folding Setting values are applied when
E 23-6-069 ROLL NIP TIMING 01 A4S/LET S 21 2 48 1 10ms 1: 10 ms
when paper folding (other than the power is rebooted.
Z-fold and booklet folds) precision
The type of the setting value indicates the paper size.
is out of specified range due to
"A4S/LET S" is A4SEF/LETTER SEF.
the paper skew.
Except for
E 02 21 2 48 1 10ms
A4S/LET S
Number of Z-fold paper discharge restriction sheets to
stack tray. For changing the number of
Z-FOLD LIMIT Setting values are applied when
E 23-6-070 01 B4S 20 2 255 1 Sheet stacker tray discharge restriction
STACK TRAY the power is rebooted.
The setting value type indicates the Z-fold paper size. sheets for Z-fold paper bundles.
"A3S/17S" is A3SEF/11x17SEF.
E 02 A3S/17S 30 2 255 1 Sheet
For changing the number of top
Z-FOLD LIMIT TOP Number of Z-fold paper discharge restriction sheets to Setting values are applied when
E 23-6-071 - - 20 0 20 1 Sheet tray discharge restriction sheets
TRAY top tray. the power is rebooted.
for Z-fold paper bundles.
When the sub paddle support action
causes a discharge malfunction
Adjusts start timing for sub paddle support action.
while discharging thin paper of
1 = 2.5 ms
B5LFF size or smaller from the
SUB PADDLE compile exit roll, change the sub Setting values are applied when
E 23-6-072 01 Condition 1 8 1 48 1 2.5ms The setting value type indicates the condition difference.
TIMING paddle support action timing. the power is rebooted.
(Limited to thin paper feed with a
Condition 1: paper size B5LEF and below, and thin
paper size feed direction length of
paper type.
182 mm or less and with a width
direction length of 257 mm or less)
Condition 2: paper size B5LEF and below, and standard
E 02 Condition 2 1 1 48 1 2.5ms
paper type.
Europe

[17-129]
[17-129]

E 03 Condition 3 8 1 48 1 2.5ms Condition 3: Paper size is larger than B5LEF.


Adjusts the time until the side
registration sensor begins
detecting left edge of paper after
PUNCH SIDE Adjusts the time until punch side registration detect
punch OUT sensor ON detects Setting values are applied when
E 23-6-073 REGI TIMING A4/ - - 8 1 255 1 10ms operation starts for A4SEF/LET SEF 2 hole paper.
paper when punch hole position the power is rebooted.
LET 1 = 10 msec
precision is outside specified
range for A4SEF/LET SEF paper
(2 hole).
IOT: Added tamping operations for normal booklet
tamping (except for Pinot)
BOOKLET
(Operation carried out for B4SEF size or larger and Setting values are applied when
E 23-6-074 ADD TAMPING - - 0 0 2 1 Times For adding tamping to booklets.
when the current booklet sheets > = TM0-23-6-076 the power is rebooted.
SETTING1
"BOOKLET ADD TAMPING ".
NVM value = 0, no added tamping.)
IOT: Added tamping operations for booklet staple hold
(except for Pinot)
BOOKLET STAPLE
(Operation carried out for B4SEF size or larger and For adding tamping to booklet Setting values are applied when
E 23-6-075 HOLD ADD - - 0 0 10 1 Times
when the current booklet sheets > = TM0-23-6-076 staple hold. the power is rebooted.
TAMPING
"BOOKLET ADD TAMPING ".
NVM value = 0, no added tamping.)

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

IOT: Regulation number of sheets for non-Pinot booklet


tamping adding (normal tamping, final tamping, staple
hold, fold position before staple).
(B4SEF size and higher)
Executes added tamping operation when discharging
For changing the regulation
booklets with more than the regulation sheets. (Common
BOOKLET ADD number of sheets when carrying Setting values are applied when
E 23-6-076 - - 6 0 25 1 Sheet to all tamping)
TAMPING out added tamping operations for the power is rebooted.
However, added tamping is not executed when NVM
booklets.
value = 0. (Regardless of the values for TM0-23-6-074
"BOOKLET ADD TAMPING SETTING1", TM0-23-6-
075 "BOOKLET STAPLE HOLD ADD TAMPING ", and
TM0-23-6-168 "BOOKLET STAPLE TAMPING ADD
NUMBER")
Setting for StapleSet Tray height adjustment Snr
HeightSnr that does not include Stacker discharge
STACK HIGHT For switching tray height
Z-fold Setting values are applied when
E 23-6-077 SENSOR1 - - 0 0 1 1 - adjustment sensors during stack
0: Not allowed (Carries out HeightSnr2 height the power is rebooted.
ENABLE tray stapling.
adjustment)
1: Allowed (Carries out HeightSnr1 height adjustment)
PADDLE Paper width threshold value for executing paddle For changing the paper width
Setting values are applied when
E 23-6-078 SUPPORT SET - - 235 204 254 1 - support action. for carrying out paddle support
the power is rebooted.
WIDTH 2 Not executed for value of less than 235 mm. action.
For changing the number of
conversion sheets for 1 sheet of
Z-FOLD NUMBER Number of conversion sheets for 1 sheet of Z-fold paper Z-fold paper to prevent discharge Setting values are applied when
E 23-6-079 01 A3/11x17 10 1 20 1 Sheet
CONVERSION The type of the setting value indicates the paper size. malfunction while loading paper the power is rebooted.
into the stack tray for Z-fold paper
mix.
E 02 B4/8 open 20 1 20 1 Sheet
For changing the punch time
Setting values are applied when
Europe

[17-130]
[17-130]

E 23-6-081 PUNCH TIME - - 0 0 65535 1 Times Punch full detect Punch time record record and evaluation of punch
the power is rebooted.
full detection.

STACK TRAY For changing the staple quantity


Number of Setting values are applied when
E 23-6-082 EJECTED STAPLE - - 0 0 255 1 Staple quantity for paper ejected to the stack tray and evaluation of paper ejection
copies the power is rebooted.
NUMBER to stack tray.

Top paper width in stack tray


STACK TRAY TOP For changing the top paper width Setting values are applied when
E 23-6-083 - - 0 0 65535 1 0.1mm 0 x 0000 to 0 x FFFF
WIDTH in the stack tray and evaluation. the power is rebooted.
1 = 0.1 mm

Top paper length in stack tray


STACK TRAY TOP For changing the top paper length Setting values are applied when
E 23-6-084 - - 0 0 65535 1 0.1mm 0 x 0000 to 0 x FFFF
LENGTH in the stack tray and evaluation. the power is rebooted.
1 = 0.1 mm

Maximum paper width in stack tray For changing the maximum


STACK TRAY MAX Setting values are applied when
E 23-6-085 - - 0 0 65535 1 0.1mm 0 x 0000 to 0 x FFFF paper width in the stack tray and
WIDTH the power is rebooted.
1 = 0.1 mm evaluation.

Maximum paper length in stack tray For changing the maximum


STACK TRAY MAX Setting values are applied when
E 23-6-086 - - 0 0 65535 1 0.1mm 0 x 0000 to 0 x FFFF paper length in the stack tray and
LENGTH the power is rebooted.
1 = 0.1 mm evaluation.
Specifies the excess raise/lower amount for miss-
registration measure operations due to excess raising
For adjusting the end guide raise/
BOOKLET END and lowering of the end guide small size booklet
lower amount for booklet (small) Setting values are applied when
E 23-6-087 GUIDE POSITION - - 60 30 255 1 0.1mm discharge.
miss-registration prevention the power is rebooted.
ADJUST 1 = 0.1 mm
operation.
Enable when TM0-23-6-145 "BOOKLET (SMALL)
MISREGI MEASURE" is set to "1: Yes".

ComColor FW Series Revision 1.0


17. Test Modes
Test mode
Type Test mode name No. Type Default Setting Minimum Maximum Step Unit Description How to Use Remarks
No.
Multifunction Finisher
CONFIDENTIAL

Indicates the Z-fold paper discharge status to the stack


tray
For changing the Z-fold paper
STACK TRAY 0: Not discharged 1: Discharged Setting values are applied when
E 23-6-088 01 A3S/17S 0 0 1 1 - discharge status to the stack tray
EJECT Z-FOLD the power is rebooted.
and evaluation.
The type of the setting value indicates the paper size.
"A3S/17S" is A3SEF/11x17SEF.
E 02 B4 0 0 1 1 -

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