Material of Meeting 13 PDF

Taught by: Phin Hen
Contents
Page
1. What are you looking at?...................................................................................................... 1
2. Can you go out?....................................................................................................................2
3. Where’s Linda?..................................................................................................................... 3
4. Where do you want to go?.................................................................................................... 4
5. What are you doing tonight?................................................................................................. 5
6. What are you doing on Friday Evening?...............................................................................6
7. I’ve known him for 5 years.................................................................................................... 7
8. Do you know where I can find a good repair shop?..............................................................8
9. Dave tells a friend about his problems with his girlfriend...................................................... 9
10. John is planning a party at his house and asks a friend for help.......................................... 10
11. What makes you think of that?..............................................................................................11
12. Two friend discuss the teaching abilities of a math teacher..................................................12
13. It’s only fifteen dollars........................................................................................................... 13
14. I’m returning this new jacket................................................................................................. 14
15. Do we need anything from the market?................................................................................ 15
16. May I help you?.....................................................................................................................16
17. I’d like to buy this watch........................................................................................................ 17
18. I want to return these jeans...................................................................................................18
19. What do you want me to get?............................................................................................... 19
20. Can you show me a less expensive one?.............................................................................20
21. Check-in at a hotel................................................................................................................ 21
22. Asking for reservation........................................................................................................... 23
23. Asking information ............................................................................................................... 24
24. Asking for money exchange..................................................................................................25
25. Asking for more information.................................................................................................. 26
26. Job advertisements and applications....................................................................................27
27. The interview.........................................................................................................................29
28. Meeting office staff................................................................................................................32
29. Who’s who in the company?................................................................................................. 34
30. Receiving visitors.................................................................................................................. 36
Taught by: Phin Hen

General English Conversation 1
Unit 1
What are you looking at?
I. Vocabulary Matching
Match the word or phrase on the left with its meaning on the right.
1. looking at a. will
2. going to b. watch
3. don’t worry about c. I hope it won’t rain
4. I hope not d. don’t think too much about that
II. Conversation
Mr. John : What are you looking at?
Miss. Brown : The sky. It’s getting cloudy.
Mr. John : Do you think it’s going to rain?
Miss. Brown : I hope not. I have to go to the store.
Mr. John : Can’t you go tomorrow?
Miss. Brown : No, I have to go now. I have to get some food for dinner.
Mr. John : Don’t worry about dinner. We can go to a restaurant tonight.
III. Comprehension Questions
1) What is Mr. John looking at?
2) Where does Miss. Brown have to go?
3) Why did Mr. John say, don’t worry about dinner?
4) Where do you think they are talking?
Taught by: Phin Hen

Unit 2
Can you go out?

Match the word or phrase on the left with its meaning
1. go out a. you are kind
2. collect b. alone
3. I’m afraid so c. bring or come together
4. by my own d. leave a room or a house
5. that’s nice of you e. I think so
II. Conversation
Otis : Can you go out today, Gloria?
Gloria : I don’t think so, Otis. I have to do my homework.
Otis : Do you have to do it now?
Gloria : I’m afraid so. My teacher will collect it tomorrow.
Otis : I think I can help you.
Gloria : That’s nice of you. But I have to do it by my own.

1) Who asks Gloria to go out?
2) Can Gloria go out? Why?
3) Does Gloria want Otis to help her?
4) When will the teacher collect homework?
Taught by: Phin Hen

Unit 3
Where is Linda?
Match the word or phrase on the left with its correct meaning
1. went a. past tense of take
2. took b. past tense of go
3. alone c. place where you can buy things
4. supermarket d. without other
II. Conversation
Albet : Hello, Mrs. Brown. Where is Linda?
Mrs. Brown : She went to a supermarket.
Albet : Which one did she go to?
Mrs. Brown : She went to Big C supermarket.
Albet : Did she walk?
Mrs. Brown : No, she took her bike.
Albet : Whom did she go with?
Mrs. Brown : She went alone.

1) Did Linda go to the supermarket?
2) How did she go to the supermarket?
3) Which bus did Linda take to the supermarket?
4) Do you think Linda live with Mrs. Brown?
5) Did she go to the supermarket with Mrs. Brown?
Taught by: Phin Hen

Unit 4
Where do you want to go?

1. someone a. place where you can see many kind of animals or birds
2. zoo b. let us go
3. that sounds like fun c. a person
4. let’s go d. it seems happy
II. Conversation
Peter : Hello, Sandy. Are you waiting for someone?
Sandy : No, I’m not waiting for anyone.
Peter : Good. Let’s go somewhere.
Sandy : Where do you want to go?
Peter : Any where. How about the zoo? I want to see the animals.
Sandy : That sounds like fun. Let’s go.

1) Do you think Peter and Sandy are boyfriend and girlfriend?
2) Who wants to go the zoo?
3) Why do they go to the zoo?
4) Are there many animals at the zoo?
Taught by: Phin Hen

Unit 5
What are you doing tonight?

1. Movie a. good luck and happy
2. theatre b. place you can see films
3. have a good time c. place you can eat meals
4. restaurant d. cinema film
II. Conversation
Johnnie : Hi, Maria. What are you doing tonight?
Maria : I’m seeing a movie with Peter.
Johnnie : Are you meeting him at the theater?
Maria : No, we are going in his car.
Johnnie : What are you doing after the movie?
Maria : We are having dinner at a Mexican restaurant.
Johnnie : Well. have a good time.
Maria : Thanks, Johnnie. See you later.
1) Who is Maria going with?
2) What is Maria doing after the movie?
3) How is Maria going to the movie?
4) What restaurant is Maria going to?
Taught by: Phin Hen

Unit 6
What are you doing on Friday
evening?
Today is Wednesday 17 May. It’s seven o’clock in the evening and Tina is at Sara’s house. They
are drinking Coke and talking.
Match the word on the left with its meaning on the right.
1. coke a. a place where you can dance
2. disco b. game that you put the ball through high nets
3. basketball c. clever, excellent
4. brilliant d. a kind of drink with no alcohol
II. Conversation
Sara : What are you doing on Friday evening?

Tina : I’m going to a disco. Can you come?
Sara : No, I can’t. I’m visiting my grandparents. What are you doing on Saturday morning?
Tina : I’m doing my homework. But I’m going to the shop on Saturday afternoon.
Can you come with me?
Sara : No, I’m sorry. I’m playing basketball.
Tina : Oh, Ok.
Sara : Are you going to Gary’s party on Saturday evening?
Tina : Yes, I am.
Sara : Brilliant!

1) Where are Sara and Tina talking?
2) Where is Tina going on Friday evening?
3) Can Sara go to a disco with Tina on Friday? Why?

Taught by: Phin Hen
4) Where are Sara and Tina going on Saturday evening?
Unit 7
I have known him for 5 years

1. impressive a. communities that has a common culture and a recognized

leader
2. anthropology b. that you admire it
3. respected man c. the study on mankind
4. primitive societies d. that is exciting or dangerous
5. tribe e. a good man that we respect
6. adventurous f. society in a long past
II. Conversation
The reporter is asking Jack some questions about Dr. Pasto.
Suzy : How long have you known Dr. Pasto?
Jack : About five years
Suzy : What’s the first thing about him that impresses you?
Jack : His intelligence. He’s the most intelligent man I have ever met.
Suzy : He’s an expert on anthropology, isn’t he?
Jack : Yes, in fact, he’s one of the most respected men in his profession. He’s written
several books about primitive societies.
Suzy : Is it true that he once lived with the dangerous tribe on the Passion Islands?
Jack : That’s right. He even went hunting and fishing with them.
Suzy : He’s quite adventurous, isn’t he?
Jack : No doubt about it. He’s the most adventurous man I’ve ever known.
Suzy : And the most impressive, it seems. Now I’d like to talk to Dr. Pasto himself.
Do you know where I can find him?
Jack : Yes, he is probably at home chasing butterflies right now.
1) Who is the reporter?
2) How long has jack known Dr. Pasto?
3) What did Dr. Pasto do while he was staying with the tribe?
Taught by: Phin Hen

4) Did Dr. Pasto once live with the dangerous tribe?

Unit 8
Do you know where I can find a good repair shop?

1. drop in a. return
2. get back b. accustomed to
3. as well c. not possible
4. used to d. also, too
5. in the way e. call on, visit unexpectedly
6. out of question f. in one’s path, place so as to block the way
II. Conversation
James had an unfortunate car accident on Saturday and needs someone to repair his car.
James : Do you know where I can find a good repair shop?
Tony : Why? What happened to your car, James?
James : Do you remember when I dropped in to see you?
Tony : Yes, it was last Saturday, wasn’t it?
James : That’s right. As you recall, I was in a hurry to get back.
Tony : Yes, you never told me why.
James : I was in a rush because I had to see another friend as well.
Tony : So, imagine you were driving quite quickly so you wouldn’t be late.
James : Yes, but you know perfectly well that I’m used to driving fast.
Tony : Was there something wrong with you car?
James : No, but as I was preparing to exit from the superhighway, I notice that there was a huge
truck in the way.
Tony : Did you hit it?
James : Yes, I did.
Tony : Why couldn’t you stop in time?
James : That was out of the question. I was already too close before realizing it was there.

1) Why did James ask for a good repair shop?
2) When did James visit Tony?
3) Why was James hurry?
4) Did James drive stop in time before the huge truck? Why?
Taught by: Phin Hen
Unit 9
Dave tells a friend about his problems with his girlfriend

1. fall in love a. prove to be true or correct, really happen
2. Day after day b. equally; evenly, half good, half bad
3. come true c. begin love
4. come face to face d. continuously; daily
5. go wrong e. fail; turn out badly
6. fifty-fifty f. confront directly
II. Conversation
James : Hello, Dave. How is everything?
Dave : Everything is fine.
James : Where is your girlfriend?
Dave : Oh! Please don’t ask about her.
James : Why not? She’s a lovely girl.
Dave : She was when I fell in love with her.
James : I thought you were very lucky, Dave.
Dave : I thought I was too. In the beginning, day after day, life was quiet and we always had
a good feeling for each other.
James : What went wrong?
Dave : I don’t really know but ever since we met, I hade a premonition that things just
wouldn’t work out. And you know, it came true.
James : When was the last time you saw her?
Dave : I saw her a couple of days ago. We came face to face and had a long talk. We found
out that We couldn’t stay together any longer.
James : So, what are you going to do?
Dave : We decided to divide all our belongings fifty-fifty and go our separate ways.
James : That’s too bad.

1) Who had a girlfriend? Is his relation good now?
2) When was the last time Dave see his girlfriend?
3) What did Dave and his girlfriend decide to do at the end?
4) How was James reaction after hearing Dave’s decision?
Taught by: Phin Hen

Unit 10
John is planning a party at his house

and asks a friend for help
Match the phrase on the left with its meaning on the right.
1. take part a. telephone
2. so far b. alone
3. wait on c. serve
4. by oneself d. examine
5. look over e. participate
6. call up f. up to the present
II. Conversation
Jim : Hey, John! I haven’t seen you for almost two weeks. How are you doing?
John : I’m doing pretty well. I’m glad to see you. You know I’m organizing a party at my place
this weekend. I want to know if you can take part in it.
Jim : Of course I can. It’ll be a pleasure. So far I haven’t any plans for this weekend.
John : That’s fine.
Jim : Do you need any help?
John : As a matter of fact I do. It would be nice if you could wait on the quests, serving drinks
and appetizing during the party.
Jim : Will I have to do it by myself?
John : Of course you won’t. I’ll be there to help you.
Jim : All right. I think I can do it. But before I give you a definite answer, I want to look over
my schedule.
John : That’s fair enough.
Jim : I’ll call you up in the next couple of days to make the confirmation, all right?
John : All right, thanks a lot. I appreciate it. See you soon.
Jim : See you.

1) When and where is John going to have a party?
2) Does John want Jim to join the party?
3) Is Jim sure that he will go to the party?
4) Does John want Jim to help anything?
Taught by: Phin Hen
5) When will Jim confirm that he can participate?

Unit 11
What makes you think of that?
1. figure out a. do not mind; do not bother about
2. hang up b. have free time
3. have to do with c. calculate; understand
4. call off d. place or replace the phone in its cradle
5. have time off e. have some connection with; be about
6. never mind f. cancel
II. Conversation
Mike was supposed to visit Jim at the club but did not come.
Ann explains to a friend that Mike may be angry.
John : Did Mike come to see you at the club today?
Jim : No, I don’t know what’s the matter with him? I can’t figure him out, but I think he
was angry with me.
John : What makes you think that?
Jim : Before I finished speaking to him on the phone yesterday, he hung up.
John : Did you have anything to do with it?
Jim : I don’t think so.
John : Thinks about it. Are you sure you didn’t say anything that might have made him
angry?
Jim : I’m not really sure. I just told him that I had to call off the appointment we made last
week.
John : Did you explain why you couldn’t come?
Jim : Of course I did. I told him I didn’t have anytime off. You know I’m very busy
reviewing for my upcoming exams.
John : Never mind, Ann, he’ll come to see us in a few days. I think he was only in bad
mood.
Jim : I hope you’re right.
1) What did Jim think about Mike? Why?
2) Did Jim say anything that might have made Mike angry?
3) Did Jim explain why he cancelled the appointment?
Taught by: Phin Hen
4) What did John think about Mike?

Unit 12
Two friends discuss the teaching abilities of a math teacher

1. for the time being a. a final manner; definitely
2. mixed up b. give attention
3. take turns c. responsible for
4. pay attention d. confused; puzzled
5. charge of e. for the present
6. once and for all f. alternate
II. Conversation
Ann : How’s your math teacher? Mine’s good.
Any : He’s Okay. Anyway, for the time being, he’s better than Mr. Thompson was last year.
Ann : I heard that most of Mr. Thompson’s students couldn’t pass the final exam.
Any : Yes. All year long everyone was mixed up. No one could take notes well because he
spoke too fast.
Ann : Why didn’t you take turns copying down what he said?
Any : We tried, but even using that method Mr. Thompson was still too fast.
Ann : Did you ever complain to him about it?
Any : Of course I did. I was in charge of speaking with the teachers. I was the student
representative last year.
Ann : And that didn’t work either?
Any : No. He didn’t pay any attention to my request. He just continued to speak too
quickly.
Ann : Is that why he was thrown out of school?
Any : Yes. Everyone got tired of him. We went to see the principal to explain everything
once and for all and that was the end of Mr. Thompson.

1) What was Any’s last teacher’s name?
2) Why couldn’t most of Mr. Thompson’s students pass the exam?
3) Was Ana the student representative last year?
4) Did the students talk to the principal about everything?
5) What happened to Mr. Thompson at last?
Taught by: Phin Hen

Unit 13
It’s only fifteen dollars
Match the word on the left with its meanings on the right.
1. only a. I’ll buy it
2. I’ll take it b. container
3. nice c. nothing more
4. box d. peasant or good
II. Conversation
Barbara : Hello, I’m looking for a wonderful dress.
Saleslady : And it’s only fifteen dollars.
Barbara : This one’s every nice.
Saleslady : And it’s only fifteen dollars and it is nylon dresses.
Barbara : Good. I’ll take it.
Saleslady : I’ll put it in a box for you.
Barbara : Thanks.
II. Comprehension Questions

1) What is Barbara looking for?
2) How much is the dress that Barbara takes?
3) Does the saleslady put the dress in the box or in the plastic bag?
4) What was the dress made of?
Taught by: Phin Hen

Unit 14
I am returning this new jacket.
1. hole a. a situation that is annoying; problems
2. hassle b. a formal promise or assurance
3. department c. empty space in a solid box
4. nowadays d. a separate part of a complex whole
5. guarantee e. at the present time
II. Conversation
Vichet : What are you doing here?
Ty : I am returning this new jacket that has a hole in it.
Vichet : That’s terrible. Where are you taking it?
Ty : To the men’s clothing department upstairs. It’s a famous brand name, too.
Vichet : Well, you can’t trust everything nowadays. But you have your rights as a consumer.
Ty : Yes, there are guarantees against defects.
Vichet : All in all, it’s a hassle.
Ty : Yes, it’s sometimes annoying.

1) Where is Vichet going?
2) Why is returning the jacket?
3) Where is the men’s clothing department?
4) Are there guarantees against defects?
Taught by: Phin Hen

Unit 15
Do we need anything from the market?

1. pork a. plants such as cabbage, cauliflower etc....
2. vegetable b. amount of money a thing cost
3. enough c. meat from a pig
4. price d. as much or as many as needed.
II. Conversation
Mary : Do we need anything from the market?
Chan : Yes, we need some vegetable and a little of oil.
Mary : How many kilos of vegetable do we need?
Chan : I think one kilo is okay.
Mary : Do you know the price?
Chan : It was one thousand riels a kilo yesterday, but today it may be cheaper than that.
Mary : How about the oil, do we need a small bottle or a big one.
Chan : Just get the small one. It costs about seven hundred riels.
Mary : Do we need fish to make soup for today?
Chan : I think we should eat pork today, because we had fish yesterday.
Mary : That’s okay. I like pork, too. Do we need anything else?
Chan : That’s enough.
Mary : Okay, I’ll buy a kilo of vegetable, a small bottle of oil, and half a kilo of pork.
Chan : Oh! Do you have enough money?
Mary : Yes, I do.
1) Who goes to the market?
2) How much was a kilo of vegetable yesterday?
3) What kind of meat do Mary and Chan want to eat today?
4) Does Mary need more money to go the market?
Taught by: Phin Hen

Unit 16
May I help you?

Match the words on the left with its meanings on the right.
1. belt a. degree of excellent; good or bad.
2. quality b. kinds or sorts of appearance or forms
3. style c. a thing you wear around your waist
4. expensive d. not the same, or unusual
5. different e. that costs a lot money
II. Conversation
Salesman : May I help you?
Customer : Yes, please. I am looking for a belt.
Salesman : What size do you want?
Customer : Size 32.
Salesman : And what color?
Customer : Black.
Salesman : Okay. Let’s see..... a size 36 black belt. It’s $40.
Customer : Wow! Why is it so expensive? My friend said, he paid only $15.
Salesman : That’s a different style.
Customer : Not, that’s not different. It is like this.
Salesman : All right. The style and color are the same but it has different quality. Mine is
made of leather in Thailand.
Customer : Any way, it is too expensive to me. Can you show me another one that is the
same to my friend’s.
Salesman : Sorry, I don’t have that.
1) What is the customer looking for?
2) What color does he like?
3) What size does he need?
4) Did the customer buy the belt?
Taught by: Phin Hen

5) How much is the belt the customer wants?

Unit 17
I’d like to buy this watch.

1. be on sale a. all right
2. change b. sell in a cheaper price
3. guarantee c. money returned as you pay more than it costs
4. during d. give a promise
5. okay e. in a period of time
II. Conversation
Vichet : I’d like to buy this watch.
Seller : Okay. That’s twenty-six ninety-five ($26.95).
Vichet : Excuse me, but I don’t think that’s the right price. I think this watch is on sale this week.
Seller : Oh. You’re right. It’s ten percent (10%) off. I’m sorry.
Vichet : That’s okay.
Seller : With the tax, that comes to twenty-five and forty seven cents ($25.47).
Vichet : Do you guarantee it?
Seller : Yes, it is one year guarantee. During one year if there is something wrong with your
watch I repair for free.
Vichet : That’s good. Here is the money.
Seller : This is your change.
Vichet : Thanks.

1) Who wants to buy a watch?
2) How much did he pay to the seller?
3) How much is the watch excluding the tax?
4) Did Vichet ask for the guarantee of the watch?
Taught by: Phin Hen
5) How long will they repair your watch for free?

Unit 18
I want to return these jeans.

Match the word on the left with its meanings on the right.
1. return a. giving of one thing and receiving of another in its place.
2. matter b. come or go back
3. exchange c. money you get back when you give back the thing to the seller
4. refund d. than can not be change for money you already paid.
5. non-refundable e. problem or trouble
II. Conversation
Vichet : I want to return these jeans.
Selller : What is the matter with them?
Vichet : They are too short.
Seller : Do you want to exchange them?
Vichet : Not, I’d like the refund, please.
Seller : Do you have the receipt?
Vichet : Yes, here you are.
Seller : Oh, I’m sorry this receipt is non-refundable.
Vichet : But they are too short to wear.
Seller : You can exchange for the longer ones.
Vichet : All right. Can you show me the longer ones?
Seller : They are over there.
Vichet : Oh! Can I have another style?
Seller : Of course, but make sure that they are the same price.
Vichet : I see, thanks.
1) What does Vichet want? Why?
2) Can Vichet get money back? Why?
3) Can he change for the more expensive jeans?
4) Can he choose another style that is the same price?
Taught by: Phin Hen

5) Does he have an argument with the seller?

Unit 19
What do you want me to get?
1. do someone a favor a. large fish live in the sea
2. tuna fish b. bread made of white
3. white bread c. help some one
4. a head of d. a loaf of or a piece of
II. Conversation
Mary : Could you do me a favor?
Neary : Sure. What is it?
Mary : We need a few things from the supermarket.
Neary : What do you want me to get?
Mary : A can of tuna fish, a loaf of white bread, and a head of lettuce.
Neary : A can of tuna fish, a loaf of white bread, and a head of lettuce. Any thing else?
Mary : No, That’s all. Thanks.

1) Who will go to the supermarket?
2) Who asks for a favor?
3) What does Mary need from the supermarket?
4) Does she need some pork or beef?
Taught by: Phin Hen

Unit 20
Can you show me a less expensive one?

Match the word or phrase on the left with its meanings on the right.
1. firm a. a soft part of bed that you lie on
2. rip off b. not completely hard, but not soft.
3. mum c. charge someone too much money
4. mattress d. mother
II. Conversation
Seller : May I help you?
Mary : Yes, I’m looking for a firm mattress.
Seller : Take a look at this one. It’s the firmest mattress in the store.
Mary : How much is it?
Seller : Three hundred dollars.
Mary : I see. Can you show me a less expensive one?
Seller : Certainly. Look at this one, it’s only one hundred fifty ($150).
Mary : Can you lower the price for this one please?
Seller : How much you want me to sell to you?
Mary : One hundred thirty ($130).
Seller : No, I can’t make that price. I’ll lose for that.
Mary : One hundred forty, I’ll take.
Seller : I’m sorry I can’t. I assure the price I won’t rip you off.
Mary : I’ll ask my mum and come back if she agrees.
Seller : That’s all right.
1) What is Mary looking for?
2) How much is the firmest mattress in the store?
3) Did Mary buy the mattress? Why?
4) How much is the mattress that Mary can buy?
Taught by: Phin Hen

5) Who will Mary asks for final decision?

Unit 21
Check-in at a hotel
1. reservation a. the remaining parts
2. registration form b. official document certifying the holder’s identity and citizenship,
and authorizing travel abroad
3. initials c. the first letters of all a person’s names
4. passport d. form that you need to fill before you stay at the hotel
5. the rest e. an arrangement for a room in a hotel to be kept for you
6. excursion f. journey made for pleasure
7. entertainment g. things that make you feel happy
II. Conversation A
Receptionist : Good evening, madam. Can I help you?
Guest : My name’s Mark. I’ve got a reservation for a single room for three nights.
Receptionist : One moment, madam. Ah yes, here we are. A single room with shower for three
nights.
Guest : That’s right.
Receptionist : Can you fill in this registration form, please, sir?
Guest : Yes...... Oh, dear. It’s all in Chinese. Can you translate it for me?
Receptionist : Certainly, sir. You put your surname here.
Guest : Right.
Receptionist : Your initials here.
Guest : Ok.
Receptionist : And your passport number here. I can do the rest for you.
Guest : Thank you very much.
Taught by: Phin Hen

Conversation B
Receptionist : Can I help you, sir?
Guest : Yes, I’ve got a free day today. What sort of entertainment does this town offer? I
mean has it got a theatre, for example?
Receptionist : Yes, it has. We’ve got an information brochure here, sir. It shows all the
entertainment.
Guest : Ah, perhaps I can have a look at that.
Receptionist : Certainly, sir.............. Here it is. It’s got information about the theatre, cinemas
and of course excursions.
Guest : Ah, good.
Receptionist : We can get tickets for you, sir, if you like.
Guest : Good. I’ll have a look and come back to you.
Receptionist : Thank you, sir.

1) Has the guest got the reservation for the hotel rooms?
2) How many days will the guest stay at the hotel?
3) What kind of room does the guest need?
4) What does the guest have to do before he can stay at the hotel?
5) Can the read and write in Chinese?
6) What kinds of entertainment does the guest like?
7) Is the guest a man or a woman?
Taught by: Phin Hen

Unit 22
Asking for reservation

Match the word or phrase on the left with its meanings on the right.
1. I wonder if a. ask someone to do something
2. book b. I don’t know if
3. suggest c. a place where all sports are played
4. stadium d. reserve a room in advance
5. give a call e. telephone, call
II. Conversation
Receptionist : Holiday Hotel can I help you?
Guest : Good evening. I wonder if you have a single room free for two nights.
Receptionist : When do you want to come, sir?
Guest : Tomorrow, actually.
Receptionist : I’m very sorry, sir. We’re fully booked at the moment. Can I suggest you try our
other hotel in Siemreap?
Guest : Is it near the city center?
Receptionist : It’s not far, sir. It’s by the stadium center.
Guest : That sounds Ok. Can I have the number?
Receptionist : Certainly, sir. It’s 012 44 33 55.
Guest : I’ll give them a call. Thank you for your help.
Receptionist : Not at all, sir. Goodbye.
1) What kind of room is the guest looking for?
2) Can the guest rent the room at the hotel today?
3) Which hotel does the receptionist suggest?
Taught by: Phin Hen

4) If you want to contact Holiday Hotel, What number do you call?

Unit 23
Asking information
1. 24-hour service a. floor that is the same level as the ground
2. ground floor b. that can be served for days and nights
3. ring c. service provided in a hotel, by which guest can order drinks or
food to be brought to your room
4. room service d. make phone call
II. Conversation
Guest : Good morning. What time do you serve lunch?
Receptionist : From 12 o’clock, madam. From 12 till 2 in both restaurants.
Guest : Are there two restaurants?
Receptionist : Yes, madam. One here on the ground floor, and the other on the first floor.
Guest : Ah, right. Thank you. What about room service?
Receptionist : That’s a 24-hour service, madam. Just ring from your room your room.
Guest : I may do that. Thank you.
Receptionist : Thank you, madam.

1) How many restaurants are there in the hotel?
2) Can you have lunch on the ground floor?
3) How many hours is the room service?
Taught by: Phin Hen

Unit 24
Asking for money exchange

1. riel a. value of one currency in another
2. exchange rate b. exactly, correctly
3. certainly c. currency used in Cambodia
II. Conversation
Guest : Good morning.
Cashier : Good morning, sir. Can I help you?
Guest : I hope so. Can you change these dollars into riel for me?
Cashier : Certainly, sir.
Guest : What’s your exchange rate?
Cashier : Today it’s 3900 ( three thousand and nine hundred) riel to the dollar.
Guest : Ok.
Cashier : How much do you want to change, sir?
Guest : A hundred dollar.
Cashier : Right, sir. 390,000 riel. ( three hundred ninety thousand)
Guest : Ok.
Cashier : Thank you, sir.

1) What currency does guest use?
2) What currency does he ask for changing?
3) What is the exchange rate for dollar into riel?
Taught by: Phin Hen

Unit 25
Asking for more information
1. fitness a. unable to use a part of your body completely
2. equipment b. things for doing something
3. facilities c. the things that are needed for a particular purpose
4. disabled d. state of being physically strong and healthy.
II. Conversation
Guest : Can you tell me something about your hotel in Phnom Penh please?
Receptionist : Certainly, sir. What would you like to know?
Guest : First how far is it from the airport?
Receptionist : It’s 7 kilometers, sir.
Guest : And does it have fitness equipment.
Receptionist : Yes, sir, it does.
Guest : Has it got facilities for the disabled?
Receptionist : Yes, sir, it has.
Guest : And finally, is there a bus service from the airport?
Receptionist : No, sir, I’m afraid there is not.
Guest : I see. Ok, thank you.

1) What kind of hotel does the guest need?
2) Does he need a bus service from the airport?
3) Does he need facilities for the disabled people?
Taught by: Phin Hen
Unit 26
Job advertisements and applications
1. vacancy a. system for writing letters, words and phrases quickly using a
system of signs or short forms
2. to require b. to help
3. to assist c. to need
4. shorthand d. job which is not filled
5. to apply (for a job) e. to request (something) officially, normally in writing
6. receive f. to divide among several or many people
7. to create g. to greet people and make them welcome
8. distribute h. feeling that you get about something
9. distribute i. make something happen
10. impression j. in a good manner; showing care in appearance
II. Conversation
Compact Systems Inventor Plus

Personal Assistant/Secretary Personal Assistant/Secretary to the Managing
Director
f required to assist departmental manager in our Southtown
office. Applicants must have experience of working in a We are looking a suitably qualified person with a
computer company and mustn’t have less than ten years’ minimum of 5 years’ experience of working in a
job experience. Typing and shorthand preferred. Age: 30, business environment, but not necessarily in the
Salary: 8,500. The job does not involve any travel. computer industry, to take up a post as a Personal
Candidates must provide a CV, the names of two referees, Assistant to the Managing Director.
and a statement of what makes a good PA/Secretary. Applicants must have typing and Shorthand skills, be
Applications should be sent to: well-dressed and willing to travel.
Compact System, 96 Rosewall Drive, Southtown, S03 4 Maximum age: 28. Full C.V and name of previous
BT. employer to: Inventor Plus, 60 Chiswick Avenue,
Southtown, S03 6QZ
Taught by: Phin Hen

After they read the advertisements in the newspaper, Hilary Becham(HB) and Erica David (ED)
start to discuss them in term of experiences and qualifications required; method of application.
HB: Hey! Look at this. Here’s an advertisement for a Personal Assistant.

ED: Here’s another one – Inventor Plus. Have you heard of them?
HB: No, but I have heard of Compact Systems. They are supposed to be very good to work
for, and computer companies are my line exactly.
ED: Are you going to apply for it?
HB: I will, I think. Look at this. It says “Must provide two referees and a statement or what
makes a good PA or Secretary.
ED: What do you think they mean?
HB: I don’t know. Perhaps they mean things like filing systems.
ED: Oh yes, a good PA has to have a good filing system.
HB: Can you think of anything else?
ED: Well, you could say something about receiving visitors. An effective Personal Assistant
must be good at receiving visitors, something like that.
HB: I agree, you mustn’t create a bad impression.
ED: Well, that’s two things. What else?
HB: I know! A good PA must also distribute work fairly to other typists.
ED: And what about phone manner?
HB: Yes, of course. You’ve got to have a good phone manner.
ED: And there’s appearance. In the last place I worked we had to dress very neatly.
HB: OK, that’s the fifth one; a good PA must also have a neat appearance. Can you think of
any more?
ED: No, I think those are the most important points.
1) What are HB and ED talking about?
2) What qualification do they need for the PA?

Taught by: Phin Hen
3) Who will apply for this position?
Unit 27
The interview
1. C.V a. a proof that one has passed examinations and gained a certain
degree of ability.
2. to go into liquidation b. a person who buys goods or service from a shop or company
3. customer c. a person who provides goods or services
4. supplier d. when a company stops trading, it goes into liquidation
5. qualification e. computer programs on disk
6. software f. summary of a person’s life-story showing details of education
and work experience
II. Conversation
Hilary Beacham decided to apply for the job of Personal Assistant/ Secretary at Compact
Systems.
So she sent her C.V.., the names of two referees, and a covering letter giving her ideas about
what
makes a good PA. A few days later she received a reply inviting her for interview.
PM: Personnel Manager

MM: Marketing Manager
HB: Hilary Beacham
PM : Come in. Ah, good morning Miss Beacham. Thank you for coming.
HB : Good morning.
PM : Please sit down.
HB : Thank you.
PM : Can I introduce you to Alice Everett, our Marketing Manager.
Taught by: Phin Hen
HB : How do you do?

MM : How do you do?
PM : And I am Sheila Polson, the Personnel Manager. So, Miss Beacham, did you find us
easily this morning?
HB : Yes, it’s an easy route from where I live in Southtown.
PM : And do you have your own car?
HB : Yes, I do.
PM : Good. Can we check on a few of your personal details? You were born in 1953, is that
right?
HB : Yes, 3rd September, 1953 to be exact.
PM : And you’re single.
HB : Yes, I am.
PM : Ok. Can we move on to your education now? You’ve got four “O” levels including
English language.
HB : That’s right.
PM : Thank you very much. Miss. Beacham. Alice, would you like to continue?
MM : Yes, certainly. Miss. Beacham, can you tell us a little about where you have worked
before?
HB : Well, my last job was with Format.
MM : And you were a PA there?
HB : Yes, that’s right.
MM : And when did you start with them?
HB : Tow years ago.
MM : I see. So why did you decide to leave?
HB : Well, perhaps you heard that the company went into liquidation earlier this year.
MM : Yes, we heard about it.
PM : So what did you like about that job?
HB : Well, my job was PA to the marketing Manager. What I enjoyed most was coming into
contact with customer and suppliers both face-to-face and on the phone.
MM : And where did you work before Format?
Taught by: Phin Hen
HB : Ideal Systems.
MM : And how long did you work for Ideal Systems?
HB : For ten years, as a secretary.
PM : And why did you leave that job?
HB : Well, I felt that I needed a change. I think I had learnt all I could there.
MM : Going back to Format. Who did you work for there?
HB : A man called Peter Smith. Do you know him?
MM : We’ve met. Ok, that’s enough on work experience. Do you have any word processing
experience?
HB : Yes, as a secretary at Ideal Systems I used a word-processing system designed by the
company. It was called “Word”.
MM : And what about at Format? That was also a computer company, wasn’t it?
HB : Yes, that’s right.
MM : So how much experience do you have of working in computer companies?
HB : Well, two years at Format and ten at Ideal Systems. Oh, and I also had some work
experience with a software company while I was at college.
PM : What secretarial qualifications did you get while you were at college?
HB : Well, I’ve got two secretarial qualifications. I’ve got an RSA in shorthand.
PM : And which qualification exactly?
HB : The RSA 100......... so 100 words per minute.
PM : Fine. And one final question. If we decided to offer the job, when could you start?
HB : Oh, I could start immediately, or as soon as you wanted me to.
PM : Fine, I think that’s everything. Have you got any questions?
HB : Well I would like to know.............

1) Who is Alice Everectt, Sheilar Polson?
2) Is it an easy rout from where HB lives to the Russey Keo?
3) Here did HB worked for his last job?
Taught by: Phin Hen

Unit 28
Meeting office staff

1. filing clerk a. the machines used in an office, example, computer etc.....
2. staff b. a person who controls the work in an office
3. office manager c. people who work for a company
4. office equipment d. a person whose job is to organize papers, letters and other
documents
II. Conversation
The company made up their minds quite quickly, and decided to offer Hilary the job. They asked
her start the following Monday, and she agreed. She came to work on Monday.
HB: Hilary Becham
PM: Personnel Manager PA: Personal Assistant
OM: Office Manager Sec: Secretary
MM: Marketing Manager FC: Filling Clerk
PM : Ah, good morning, Hilary. And how are you?
HB : Very well thank you. And you?
PM : I’m fine. First of all, I think we should go round and meet some of the staff you’ll be
working with. Let’s start with your boss, Alice Everett. I’m sure you’ll remember her from
the interview. Now, you’ll be working with her for the first two months.
HB : Yes, I see.
MM : Come in.
PM : Good morning, Alice. I’m just showing Hilary round....... doing the introductions, before
she starts working with you.
MM : Good morning, Hilary. Nice to see you again.
PM : Now, you’ll start working with Alice from next week. In the second part of this week
George will be showing you how everything’s done, so that you know your way around.
MM : Fine. So, I’ll look forward to seeing you next week Hilary.
Taught by: Phin Hen
HB : Yes, I’m looking forward to working with you, Mrs. Everett.

PM : Good let’s move on to the General Office.
PM : Good morning, everyone. Can I have few moments of your time? I’d like to introduce a
new number of staff. First things first, I’d like to introduce you to our Office Manager.
You’ll be spending today and tomorrow with her.
OM : Pleased to meet you, my name’s Christine Adams.
HB : How do you do? I’m Hilary Beacham.
PM : Hilary. Let me introduce you two. Mr. Brown, this is Hilary.
HB : How do you do? My name’s Beacham. Hilary Beacham.
PA : George Brow.
PM : George is Mrs. Everett’s Personal Assistant. He’ll be showing you how everything
works before he leaves us at the end of the week and you take his place. Let’s move on,
shall we? Hilary, this is Helen Wright.
Sec : Hello, Hilary. How are you doing?
HB : Fine, thanks, Helen.
PM : You know each other, do you?
HB : Yes, every well. Helen is one of my best friends.
PM : Anyway, as you probably know, Helen is one of the secretaries. And Miss. Hobbay...
FC : Hello, my name’s Sally.
HB : Nice to meet you. Mine’s Hilary.
FC : I’m the filing clerk.
PM : Hilary, this is Karen Williams. Alice Everett has two secretaries working for her and
Karen is one of them.
FC : Nice to meet you.
PM : I think that’s enough for the moment. Now then let’s have a look at the office
equipment. Christine, could you tell Hilary a bit about the equipment we use?
1) Who are the marketing manager, office manager, PA to Alice Everett?
2) Who will HB work with for the first two month?
3) Who introduces HB to everyone in the office?
Taught by: Phin Hen
4) Whose work place will HB take at the end of the week?

Unit 29
Who’s who in the company?

1. department a. period of introduction to a new job
2. production manager b. person in charge of the employees in a company and their
condition of work
3. personnel manager c. person in charge of the production department
4. financial manager d. short
5. brief e. general picture
6. overview f. person in charge of a company’s money matters
7. be responsible for g. be in charge of
8. induction h. a division or part of a company
II. Conversation
Hilary Beacham has now finished her introduction into Compact Systems with Christine Adam,
the office manager, and George Brown, the departing personal Assistant to Alice Everett. It is
the beginning of her second week, and today she’s going to start two months’ work as Personal
Assistant to Alice Everett, the marketing manager.
AE: Alice Everett

HB: Hilary Beacham
AE : I think I’d better take this opportunity to explain to you exactly who’s who in the
company. You’ll need to know who to go if you want to contact a particular manager.
Let’s start right at the top: David Burton is the Managing Director and his personal
Taught by: Phin Hen

Assistant is Mary Wilkins. The company is divided into four departments Production,
Personnel, Marketing, and Finance. OK?
HB : Uh-hum.
AE : Right. Let’s deal with each one in turn. Michael Stott looks after Production, and his title
is Production Manager, and Daniel Harkin works as Personal Assistant in the Production
Department. Then there are two secretaries. Is that clear?
HB : Yes.
AE : Moving on to Personnel, we’ve got Sheila Polson, and her title is Personnel Director.
Jane Hargreaves works for Sheila Polson as Personal Assistant in the Production
Department. Ok?
HB : Yes, fine.
AE : As you know, I’m the Marketing Manager and for the next two months you are going to
work as my Personal Assistant. Helen Wright and Karen Williams, the two secretaries in
the department, will report to you. Is that clear?
HB : Uh-huh.
AE : And finally.... Paul Cummins is responsible for the Finance Department. His PA is
Judith Walker. And then there are three secretaries in the department. You’ve met one
already, I think. So that’s a brief overview of the structure of the company. Do you have
any questions?

1) Who is the managing director of the company?
2) What is HB going to be in the next two months?
3) Who is the PA to Alice Everett?
4) What is the position of AE?
Taught by: Phin Hen

Unit 30
Receiving visitors
1. to expect a. to sit down
2. to take a seat b. to wait for someone as agreed
3. to stretch one’s leg c. to arrange
4. to sort out d. booking
5. reservation e. to reach someone by phone
6. to get through f. to stand, especially after sitting for a time
7. to call g. to phone
II. Conversation
An important visitor (John Brown) has come to the office for an appointment with Alice Everett,
the marketing manager. He is early, so Alice has asked Hilary to look after him until she’s ready.
Sally, one of the secretaries, is also in the office.
JB : Good morning.
HB : Good morning.
JB : My name is John Brown. I have an appointment with Alice Everett at 11.00.
HB : Yes, Mr. Brown. Mrs. Everett is expecting you. She’ll be with you in a few minutes.
JB : Fine.
HB : Can I take your coat?
JB : Yes, Please. Here you are.
HB : Would you like to take a seat while you’re waiting?
JB : No, thanks. I’ve been sitting for the last three hours, and I’d like to stretch my legs.
HB : Can I get you something to the drink – coffee, tea, or a cold drink?
Taught by: Phin Hen

JB : Yes, that would be very nice. Could I have a cup of coffee, please?
HB : Yes, certainly, Mr. Brown. How do you take it?
JB : White with one sugar.
HB : Fine. Sally, could you get Mr. Brown a cup of coffee, please – white with one sugar.
Sally : Yes, certainly.
JB : While I’m waiting, perhaps we could sort a couple of thing out.
HB : Uh-hum.
JB : This morning before I left the office I tried to make a reservation at this hotel.
HB : Yes.
JB : But I couldn’t get through. I think I’d better call them to make a reservation for tonight.
HB : Would you like me to call them for you?
JB : Yes, That’s very kind of you.
HB : Shall I call a taxi to take you round there after your meeting with Mrs. Everett?
JB : Is the hotel far?
HB : About fifteen minutes’ walk from here.
JB ; Thank you, but it’s no necessary. I can easily walk.
Sally : Here’s your coffee, Mr. Brown.
JB : Thanks.
Sally : Would you like a biscuit?
JB : Thank you, but no.
HB : How long are you going to stay in Southtown, Mr. Brown?
JB : I’ll be here until tomorrow afternoon.
HB : Well, if there’s anything else I can do for you, just ask me.
JB : Yes....... yes. Mr. Brown is here to see you.......... OK. Mr. Brown, Mrs. Everett is ready
now. Please come this way.
JB : Right. Thank you.

1) What time is the appointment of John Brown with Alice Everett?
2) Who get Mr. Brown a cup of coffee?
Taught by: Phin Hen
3) How far is the hotel?

4) How many nights will John Brown Stay?
Taught by: Phin Hen

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Taught by: Phin Hen

Taught by: Phin Hen

Mr. John : What are you looking at?

Miss. Brown : The sky. It’s getting cloudy.

Mr. John : Do you think it’s going to rain?

Miss. Brown : I hope not. I have to go to the store.

Mr. John : Can’t you go tomorrow?

Mr. John : Don’t worry about dinner. We can go to a restaurant tonight.

III. Comprehension Questions

1) What is Mr. John looking at?

2) Where does Miss. Brown have to go?

3) Why did Mr. John say, don’t worry about dinner?

4) Where do you think they are talking?

Taught by: Phin Hen

Can you go out?

Gloria : I don’t think so, Otis. I have to do my homework.

Otis : Do you have to do it now?

Gloria : I’m afraid so. My teacher will collect it tomorrow.

Otis : I think I can help you.

Gloria : That’s nice of you. But I have to do it by my own.

III. Comprehension Questions

2) Can Gloria go out? Why?

3) Does Gloria want Otis to help her?

4) When will the teacher collect homework?

Taught by: Phin Hen

Mrs. Brown : She went to a supermarket.

Albet : Which one did she go to?

Mrs. Brown : She went to Big C supermarket.

Albet : Did she walk?

Mrs. Brown : No, she took her bike.

Albet : Whom did she go with?

Mrs. Brown : She went alone.

III. Comprehension Questions

2) How did she go to the supermarket?

3) Which bus did Linda take to the supermarket?

4) Do you think Linda live with Mrs. Brown?

5) Did she go to the supermarket with Mrs. Brown?

Taught by: Phin Hen

Where do you want to go?

Sandy : No, I’m not waiting for anyone.

Peter : Good. Let’s go somewhere.

Sandy : Where do you want to go?

Sandy : That sounds like fun. Let’s go.

III. Comprehension Questions

2) Who wants to go the zoo?

3) Why do they go to the zoo?

4) Are there many animals at the zoo?

Taught by: Phin Hen

What are you doing tonight?

1. Movie a. good luck and happy

2. theatre b. place you can see films

3. have a good time c. place you can eat meals

4. restaurant d. cinema film

Johnnie : Hi, Maria. What are you doing tonight?

Maria : I’m seeing a movie with Peter.

Johnnie : Are you meeting him at the theater?

Maria : No, we are going in his car.

Johnnie : What are you doing after the movie?

Maria : We are having dinner at a Mexican restaurant.

Johnnie : Well. have a good time.

Maria : Thanks, Johnnie. See you later.

III. Comprehension Questions