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Growth Mindset – from great idea

to effective implementation

Growth Mindset is a popular focus for HR and Stay clear on Growth Mindset
learning professionals. Why?
Describing Growth Mindset is simple.
It’s an appealing theory, it’s beguilingly simple and it
has the potential to align well with other human Here is a description of Growth Mindset from a June
resource and learning and development initiatives. 2012 interview with Carol Dweck who produced the
More recently, business leaders increasingly see a link original research around Growth Mindsets:
between people’s mindset and execution.
“In a fixed mindset, students believe their basic
Ultimately, a Growth Mindset climate offers the abilities, their intelligence, their talents, are just
potential to foster increased creativity, greater fixed traits. They have a certain amount and
innovation and improved agility. It is a modern that's that, and then their goal becomes to look
discipline for sustained competitive advantage, and smart all the time and never look dumb.
these beliefs have created energy and motivation to
‘implement’ Growth Mindset cultures within In a growth mindset, students understand that their
organisations. talents and abilities can be developed through
effort, good teaching and persistence. They don't
Implementing a Growth Mindset project can offer necessarily think everyone's the same or anyone can
many challenges and obstacles. It requires be Einstein, but they believe everyone can get
substantial effort and it is likely the project smarter if they work at it.”
team/leader will be criticised at various stages of the
implementation. (How did you react when you read Remember this definition as it can be easily
that sentence, did you shudder? More about this ‘hijacked’
later). As the idea is communicated and discussed in the
commercial setting, we see it often gets hijacked,
This paper offers advice and practical insights
which can make it harder to create a Growth
specifically for the start of a Growth Mindset
Mindset culture.
implementation, which should consider the following:
By hijacking, it means people link ideas to the theory
• Be clear on what Growth Mindset is and guard the
that have nothing to do with Carol Dweck’s research
definition vigorously over the life of the project
findings.
• Recognise and communicate that Growth Mindset
is a belief and people’s beliefs don’t change easily A good example of hijacking is where individuals
or just by offering facts and proof points. attribute values, attitudes and skills to Growth
Mindset. These are real examples from organisations
• Start small, work with that part of the talent
we have worked with.
management cycle with the biggest and most
visible payoff. Align with other visible/supported “People with a Growth Mindset are humble.”
new initiatives.

• Establish the Growth Mindset status at the start of “Growth Mindset folk are obsessed with customer
the project satisfaction.”

• Check your own Growth Mindset status “If you have a Growth Mindset you can find ways
to make a small change that yields big results”

These statements have nothing to do with Growth


Mindset.
Hijacking is destructive as you will not be able to Start small and work smart
assess the extent to which Growth Mindset has taken
Launching a pure Growth Mindset initiative will
hold in your organisation, or the value it delivers.
probably fail.

It may be important to be customer-obsessed, or


It’s important to work in conjunction with other
humble, and these attitudes and behaviours may be
initiatives. For example, the idea is applicable to the
by-products of a successful Growth Mindset project,
whole talent management cycle; workforce
but they do not form part of the research which led
planning, recruitment, onboarding, assessment,
to Growth Mindset Theory.
performance management, leadership and
professional development, recognition/ rewards and
If the description becomes fuzzy, you won’t be
succession.
implementing Growth Mindset. You should also look
out for communities who say they are ‘already
Helping to change beliefs is hard, but as it takes hold,
Growth Mindset’. Check if they really are or have
other initiatives will emerge with embedded Growth
they hijacked the definition to suit their current
Mindset thinking behind them. This then begins the
behaviour.
process of seeping into the shadow culture of the
organisation and in turn then becomes “that’s how
Remember that Growth Mindset is about beliefs
we do things around here”.
Changing beliefs is difficult. Cascading a slide deck
or an infographic and offering shrink-wrapped Establish the Growth Mindset baseline
Growth Mindset training will inform and educate your
When you start a Growth Mindset implementation it is
audience about Growth Mindset. There is even a
important to establish the current Growth Mindset
good chance with well-designed materials, they will
status.
think having a Growth Mindset is a good idea.
However, will people’s beliefs change? Probably not. Developing a Growth Mindset is about developing
It is not enough. beliefs regarding intelligence and capability and this
inevitably takes time. For peace of mind and proof
We are not suggesting that the whole culture, system
that your project is making progress, this activity is
and processes of the organisation need to be
essential.
shaken up. But there are easy steps you can take to
increase the chances of success:
Ideally each employee could be observed and
assessed for Growth Mindset. This would be costly
• Introduce Growth Mindset to your audience in in a
and unrealistic at the start of an implementation. The
low-key narrative-based manner
most cost-effective and quickest way is to use
• Design your intervention to allow people to questionnaires.
discover for themselves the implications of their
behaviour Inevitably some people will try to give the desirable
or “gamed” answers, but with a large enough
• Encourage support and challenge groups
population you should get a reasonable picture of
• Engage in action learning the starting state, particularly if this activity is
undertaken before any major education about
• Promote other activities that will encourage
Growth Mindset is made available.
people to think about their mindset in relation to
their role, tasks, activities and colleagues.
At Meta-LUCID we have developed just such a
• Research and develop interesting and engaging questionnaire, a sixteen question instrument that will
Growth Mindset stories to explain Growth Mindset diagnose an individual’s belief on a Growth Mindset
in action (then gauge reactions to these stories spectrum. A second organisational questionnaire is
and ask people to think about their own used to help individuals and leaders assess the
environment) Growth Mindset state of the organisation.

• Ask people to think about what it would be like if


The individual questionnaire identifies where the user
everyone held a Growth Mindset?
is on a spectrum from F5 to G5. It is called the
Narrative and speculation are more persuasive than Mindset Assessment Profile or MAP.
facts alone.
The following figure describes the conditions on which the questionnaire is based.
About Meta-LUCID
Check your own Growth Mindset status
Mindset Works Inc, co-founded by Professor Carol
If you want to lead or participate in a Growth
Dweck, have engaged with Meta-LUCID as their
Mindset project implementation, it is probably a
exclusive, global partner for all Growth Mindset
good idea to have a Growth Mindset or be working
offering in the commercial sector.
on developing your Growth Mindset beliefs.

Should you wish to find out more on how we can


It is inevitable that the community you are working
help you with the implementation of Growth Mindset
with will look to see you are displaying a Growth
theory, content and tools please contact us at either
Mindset!
info@meta-lucid.com or call + 44 (0) 1727 884713.
In the introduction we suggested that your Growth
Meta-LUCID are a global based firm of practitioners
Mindset project is likely to receive criticism at various
specialising in the design and implementation of
stages of implementation, that you will meet
performance improvement initiatives based on
obstacles and you will expend a lot of effort. How did
leadership development using action and discovery
you react to this statement? Can you now see how
learning techniques. Acknowledging that all our
your reaction might be an indication of your own
clients needs are unique, our work is custom
Growth Mindset?
designed to specifically meet real and meaningful
If you wish to get a better sense of your Mindset, click outcomes.
on the link below, you will be taken to the MAP
questionnaire and you will have the opportunity to
© All rights reserved, Meta-LUCID 2016.
answer the questions.

Please do complete it: it will only take a few minutes


and you will be given an option to get back your
score. All results adhere to the UK Data Protection
laws. Your response will not be used for any further
purpose.

Online survey is via http://map.meta-


lucid.com?c_id=4QMu99rm8zi7

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