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2. According to the text, mention the things people take into account to
determine the demand.
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3. Write F for false or T for true
a. Production cost depends on Technology F ( ) V ( )
b. As greater the expectations are, the lower will be the offer from the
companies. F (X ) V ( )
c. One of the four Ps of marketing mix is Package F ( ) V ( )
d. Price is the amount a customer pays for the product F ( ) V (X )
e. Planning is to transform and develop marketing objectives to
marketing strategies
F()V()
4. Answer the following questions
a. What is Benchmarking?
Benchmarking is a continuous process by which the products, services
or work processes of leading companies are taken as a reference, to
compare them with those of your own company and later make
improvements and implement them.
b. What is the process of Benchmarking?
BENCHMARKING PROCESSES
1. decide which process you want to improve
2. identify the organization
3. start the investigation
4. collect the information 5. analyze the information
6.adapt the best aspects
7. monitor
8 continuously review the competition