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    Charlotte is a current year 9 student at Canberra Girls Grammar School who is undertaking advanced subjects. She has work experience in customer service roles at Pupcake Bakery and for Senator Bridget McKenzie's office, where she made phone calls providing Covid-19 information. Charlotte has strong communication, customer service, and presentation skills and is actively engaged in school activities and competitions including debating, music, hockey, and badminton.

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    Charlotte is a current year 9 student at Canberra Girls Grammar School who is undertaking advanced subjects. She has work experience in customer service roles at Pupcake Bakery and for Senator Bridget McKenzie's office, where she made phone calls providing Covid-19 information. Charlotte has strong communication, customer service, and presentation skills and is actively engaged in school activities and competitions including debating, music, hockey, and badminton.

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    48 views1 page

    Charlottecv

    Uploaded by

    api-531972074
    Charlotte is a current year 9 student at Canberra Girls Grammar School who is undertaking advanced subjects. She has work experience in customer service roles at Pupcake Bakery and for Senator Bridget McKenzie's office, where she made phone calls providing Covid-19 information. Charlotte has strong communication, customer service, and presentation skills and is actively engaged in school activities and competitions including debating, music, hockey, and badminton.

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    of 1

    CHARLOTTE 7 Bega Pl Narrabundah

    0419 965 750

    YOUNG Charlotte.young.au@icloud.com

    EDUCATION
    Canberra Girls Grammar School | Year 9 Student
    2013 – Current
    - Currently undertaking advanced subjects for English, Maths and Science
    - Actively engaged in school debating, music ensemble and charity programs

    WORK EXPERIENCE
    Customer Service | Pupcake Bakery
    2016 - 2020
    - Long time casual employee for a market-based stall, selling organic dog treats
    - Assisted in managing the stall, including set up and pack down
    - Coordinated the updating of inventory and stock levels
    - Advised customers to help them find the most suitable treats for their dog breed

    Customer Service / Contact Centre Operator | Office of Senator Bridget


    McKenzie
    2020
    - Short term causal employee to provide Victorian residents with information about
    Covid-19.
    - Made up to 20 phone calls per hour, engaging with residents from a broad range of
    the community
    - Provided information about relevant issues and concerns

    SKILLS
     Excellent customer service  Punctual and disciplined
     Confident communicator with all  Professionally presentation
    people  Calm under pressure
     Strong written skills

    ACTIVITIES
    - Currently working towards diploma in Piano
    - Play under 18s winter hockey
    - Play competitive badminton
    - Competed internationally in a debating competition
    - Competed with a team in the youth international hand bells competition

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