Beldad Grace Soledad

Customer Service Expert

An independent and self-motivated individual with proven and tested negotiation in Sales, Technical
and customer service skills. More than six years of experience in the BPO industry. Involved in
customer relations, management, technical, and direct telemarketing channel.

belle080117@gmail.com 09163335886/09614637295

Ilang-ilang street, wescom rd, Puerto Princesa City, live:.cid.2dc459a82443e032

Philippines

EDUCATION SKILLS
Elementary • Leadership • Research expert • Fast learner • Skilled
Balabac National High School multi-tasker • Key performance indicators
2009 - 2010, Balabac, Palawan
Active listening Communication Computer skills
Secondary Customer service Interpersonal skills Leadership
Management skills Problem-solving Time management
Balabac Central Elementary School Transferable skill
2005 - 2006, Balabac Palawan

Communication Collaboration, teamwork Customer

Tertiary relations and customer service.
Fulbright College
2012 - 2015, Puerto Princesa City, MIMAROPA Adaptability, flexibility, Problem solving, Accepting and
Courses integrating feedback
Bachelor of Secondary
Education Major in English

LANGUAGES
WORK EXPERIENCE English, Filipino
Professional Working Proficiency
Technical Support Representative
SITEL Princesa
02/2016 - 05/2018, QP3W+QRH, North Road,
Barangay San Pedro, Puerto INTERESTS
Princesa, 5300 Palawan

Making or listening to music, Dancing, Traveling, Art,

Sales Specialist/Appointment Setter Nature, Social causes, Foreign languages, and Theater.
TNT Business Solution Sports.
05/2018 - 11/2018,
Being involved with charities. Participating in fundraising
Customer Service Specialist events. Joining social environmental or animal rights
groups.
Harte Hanks Philippines
11/2018 - 06/2021, 4/F Market! Market!, 1634 Taguig,
Philippines

Lead Generation Specialist/ Sales

Supervisor
Ipitch Incorporated
07/2021 - 08/2022, Riverside Hotel and Resort,
Bataraza Palawan