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TABLE OF CONTENTS..................................................................................................1
MINIMUM REQUIREMENT.........................................................................................7
HARDWARE REQUIREMENT.............................................................................................7
SOFTWARE REQUIREMENT..............................................................................................7
SERIAL CABLE CONNECTION...................................................................................8
INSTALLATION.............................................................................................................12
SETUP PROGRAM........................................................................................................16
FILL IN FORMAT DATA SMDR.....................................................................................24
DATABASE......................................................................................................................26
DATABASE MENU:.........................................................................................................26
REPORT...........................................................................................................................32
REPORTS AVAILABLE :...................................................................................................32
MAINTENANCE.............................................................................................................36
RECALCULATE...............................................................................................................36
RESTORE FROM TEXT FILE...........................................................................................36
EDIT TABLE...................................................................................................................36
BACKUP.........................................................................................................................36
RESTORE........................................................................................................................37
Telephone Billing System – dYNAMITE®
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MISCELLANEOUS
...........................................................................................................................................38
PREVIEW........................................................................................................................38
DATE SELECTION:.........................................................................................................39
RESOLUTION SETTING AT WINDOWS 98:......................................................................40
This is the legal agreement between Producer of dYNAMITE® with you as a user of this
software. By opening the seal of the package, you are assume to be agreed the terms below :
Single User
You agree to use this software at one computer only and not running it at multi-user networking.
Multi User
You agree if this software used at the multi-user networking, then you must using the software
license for second user and so on.
Copyright
You are agree not to multiplying the original disk and selling it in any reasons or purpose.
Modifying
You are agree not to modify any contents of this software, manual book, or other documentation,
without the written permission from the Producer.
This Agreement will valid from the date you open the seal of the package until the time you won’t
using this software anymore.
30 Days Money Back Guarantee only valid if the package is still complete and good condition. And
can be re-sell.
In 30 days since the date of the purchase, you will get the right to get the replacement software, if it
damage, by sending the damage software first.
The Producer is not responsible for any causes that occur because the requirements for using this
software were not fulfilled, mis-operation, human error, etc.
The Producer guarantee that this software is free from usage limit. So, as long as the original disk
is good, you can use this software at anytime.
1. You must sending back the software package completely (disks and manual book) in the time
30 days since you purchase it.
2. The Software Package were sent to the address you had bought this software.
3. The Expedition Fee were charged to the Customer.
4. If the purchasing is direct from the producer, we will transferred the money back to you in
lately 30 days after we received the package.
Because of some causes, such as bad / dirty floppy disk drive or computer virus, the original disk
could be damage and can’t work properly anymore. So:
1. If the damage were occur in the time less than one year since the date of the purchase, you will
get the replacement disk free of charge by sending the damage disk to the producer first.
(Expedition Fee were charged to you)
2. If the damage were occur in the time more than one year since the date of the purchase, you
will get the replacement disk with additional charge.
3. The Replacement Original Disk will be send to you if the producer already receive the old one
which is damage. If you don’t sending the damage disk first, we won’t give any replacement
disk to you.
Each Dealer could make any agreement with their customers, so the producer doesn’t have any
direct responsibility to the customers.
Each customer could get free explanation or guidance from the producer everything that refer to
this software Telephone Billing System.
As the producer, we granted ‘the rule of the game’ to selling this product to Dealer and Customer.
The Customer who wants to get the same facility and price as the Dealer won’t get any service from
us.
PREFACE
We thank you by choosing this software Telephone Billing System dYNAMITE®
Telephone Billing System is a software for monitoring and calculating the telephone
usage from PBX. Telephone Billing System is very suitable for:
This Telephone Billing System is have some advantage features such as:
Can be used by almost every kind of PBX + SMDR in this world.
Total Extensions and Rooms are unlimited.
All Setup Menus is “fill-in method” so could be adapted with any changes.
Setup Menu is using gridlines like Microsoft Excel.
User friendly on screen monitoring.
Setups Available:
Setup Parameter
Setup Extension
Setup Tenant
Setup Line Number
Setup Zone
Setup Holidays
Setup Phonebooks
Setup Password
Setup Company Name
Reports that can be created:
Outgoing
1. By Extension
2. By Account Code
3. By Division
4. By Line
Incoming
Each report could be summarized (total for each Extension, Account, Division,
Line) or detailed for checking.
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It is also available to search the telephone usage which over certain duration limit,
certain destination number, certain cost limit, and certain usage hour.
There are still many advantage features and environment of this software. So, make
sure you using this software Telephone Billing System dYNAMITE® at your office to
protect your company from unnecessary telephone usage.
We also give technical support and free upgrade in one year since the date of the
purchase. We supply the experts which could assist you by phone or fax about this
software.
We also accept any suggestion or critizm about this software which will make this
software perfect.
Thank You
Minimum Requirement
Hardware Requirement
One set Computer consists:
1. Central Processing Unit (CPU):
Processor Pentium 90Mhz
RAM 16MB
Hard disk free space >200MB
10MB for program
150MB for data
2. Floppy drive 1.44MB
3. Serial Port (COM 1 or COM 2)
4. Mouse
5. Keyboard
6. Serial Cable from PBX to Computer Serial Port
7. Dot Matrix/DeskJet/Laser Printer for report printing
Software Requirement
Operating System which use:
1. Microsoft Windows 9X, such as:
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows Millenium
2. Microsoft Windows NT
Microsoft Windows NT 3.X Client or Server
Microsoft Windows NT 4.X Client or Server
Microsoft Windows 2000
Microsoft Windows XP
O = output; I= input
Half Handshaking
Format 1 DB25 to DB9:
DB25 (PBX) =========== DB9 (COM)
2 (TXD) =========== 2 (RXD)
3 (RXD) =========== 3 (TXD)
5 (CTS) ===|======= 4 (DTR)
6 (DSR) ===| |== 8 (CTS)
20 (DTR) ========|== 6 (DSR)
7 (GND) =========== 5 (GND)
Note: Pin 5 and 6 (DB25 PBX) were jumper to pin 4 (DB9 COM) and
pin 20 (DB25 PBX) were jumper to pin 6 and 8 (DB9 COM).
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DB25 (PBX) =========== DB25 (COM)
2 (TXD) =========== 3 (RXD)
3 (RXD) =========== 2 (TXD)
5 (CTS) ==|======== 20 (DTR)
6 (DSR) ==| |== 5 (CTS)
20 (DTR) ========|== 6 (DSR)
7 (GND) =========== 7 (GND)
Note: Pin 5 and 6 (DB25 PBX) were jumper to pin 20 (DB25 COM) and
pin 20 (DB25 PBX) were jumper to pin 5 and 6 (DB25 COM).
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PBX DB9 / DB25 =========== COM DB9 / DB25
TXD =========== RXD
CTS ===|======= DTR
DSR ===|
GND =========== GND
Full Handshaking
Format 1 DB25 to DB9:
DB25 (PBX) ========== DB9 (COM)
2 (TXD) ========== 2 (RXD)
3 (RXD) ========== 3 (TXD)
6 (DSR) ========== 4 (DTR)
4 (RTS) ========== 8 (CTS)
5 (CTS) ========== 7 (RTS)
20 (DTR) ========== 6 (DSR)
7 (GND) ========== 5 (GND)
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5 (GND) ========== 5 (GND)
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INSTALLATION
Telephone Billing System dYNAMITE® consist of 3 disks:
- Disk #1 and #2 are Setup Disks
- Disk #3 is Program Disk
ATTENTION!!!
For Windows 98, the minimum color depth must be 256 colors. (see page 36)
Installation Process
Insert disk #1 to drive A
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Move the mouse pointer to [Start], Click once, move mouse pointer to Menu [Run],
Click once, and will appear as follows:
Type A:\Setup
Click OK
After that will appear Welcome message, which will start installation process.
Click [Next]
Note: To abort the installation click [Cancel].
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User Information : fill in the information. Click [Next] to continue
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Setup Complete :
Installation finished. Click once on [Yes, Launch the program file] until appear
in the box. Click [Finish] to launch dYNAMITE® .
Note: If after press [Finish] dYNAMITE® were not appearing, try to run it
through [START]-[PROGRAM]-[StartUP]-NTSMDR.
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SETUP PROGRAM
Log In first, through File – Log In
Default Supervisor Password : 1
Parameter Setting:
Parameter Setting is used to change Serial Port Configuration and change Format
Configuration data serial from PABX.
WARNING!!!
Don’t change any data in Parameter Setting, if you don’t know the Serial Port
Configuration and change Format Configuration data serial from PABX, it will cause
the data from PABX does not receive!
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Baud Rate:
Is the speed of sending data serial, choose baudrate which same as program
PABX/ key telephone.
Parity:
Is the checking data serial of bit 1 or bit 0. Choose parity which same as program
PABX/ key telephone.
Data bit:
Is the length of one character data. Choose Data bit which same as program
PABX/ key telephone.
Stop bit:
Is the bit which mark the end of a data. Choose Stop bit which same as program
PABX/ key telephone.
Handshaking
Is the Handshaking used in serial communication.
Handshaking:
None: for mostly PABX
RTS/CTS: hardware handshaking, use for NEC, Siemens, NT.
XON/XOF: Software Handshaking
RTS/CTS + XON/XOF: Hardware & Software Handshaking.
After finish setting serial port configuration, click [Disconnect] and then click
[Connect]. Program parameter setting is ready to receive data from PABX. Try to
make an outgoing call, until on the white box below [receive] appear one row of data.
Attention!!!:
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If after you hang up the phone and data from PABX still doesn’t appear, check
PABX program, serial cable connection, Card Serial on PC, Card Serial on PABX.
You can use Tester RS-232 to check the connection between PABX and PC.
Look at the Status Bar on the box below, must be shown ‘connected’. If shown
‘Error could not connect. Check COM Port setting and try again’ it means that
serial port has already use by another program or does not exist, try to change
serial port.
If on the Status Bar shown ‘The hardware detected a framing error’ or ‘The
hardware detected a parity error’ it means that baudrate, databit, parity,
stopbit is still not correct.
PANASONIC XH Series
09/22/97 04:43PM 1 E192 T2106 192 8840877 00:04'57
09/22/97 04:46PM 1 E706 T2085 706 5724182 00:01'48
PANASONIC A Series
50 06 3814530 3.15-05:53 5'20"
70 13 08161969634 3.15-06:14 1'16"
It shown above that each type of PABX / key telephone has its own data
position. On Parameter Setting, formats that need to be change are:
Month : Position & Length of Month Data. Fill in Length = 0 if you want to use the
time from the computer.
Attention!!!
For the month before October (10), first 0 (zero) is usually not appear. Fill in
Month Position on first data!
Date : Position & Length of date data. Fill in Length = 0 if you want to use the
time from the computer.
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Attention!!!
For the date before 10, first 0 (zero) is usually not appear. Fill in Date Position
on first data!
Year : Position & Length of year data. Fill In Length = 0 if you want to use the
year from the computer.
Time : Position, Length, and Format Time data SMDR.
Several formats of time, which can be use without type in time format column,
are
HH:MM:SSPM
HH:MM:SS PM
HH:MM:SS
HH:MMPM
HH:MM PM
HH:MM
ATTENTION!!!
For time before 12 o’clock, first 0 (zero) usually doesn’t appear. Fill in time position
from the first data!
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Dial : Position & Length Dial Number
Duration : Position , Length & Format Duration
Several formats of duration, which can be use without type in duration format
column, are:
HH:MM:SS
Duration Formats:
1. H : Hour
2. M : Minute
3. S : Second
4. T : 10 seconds
ATTENTION!!!
For Panasonic A-Series: Duration Format is HH:MM:SS, A-Series doesn’t show
Hour & Minute data if the outgoing call were below 60 seconds. So, the position
of Duration must be predicted from the first position of hour.
For A-Series, Duration position=50
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23
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Fill in Format Data SMDR
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Repeat step 1 and 2 for the others field.
3. For adjusting format, click once mouse at format box field and fill in the format
as same as the data format that is in receive box.
To quit from parameter setting, click [QUIT] button or [X] button on the right top
screen.
After that the program is ready to receive data from PABX. Click View-Maximized
to see the record that already captured.
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DATABASE
Database Menu:
Setup Extension
Setup Tenant
Setup Line
Setup Zone
Setup Holiday
Setup Phone Books
Setup Password
Setup Parameter / Company Name
Buttons available :
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Setup Extension
Setup Extension:
Setup for extension list at PABX.
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For example extension 20 request the operator to call 5659439. So, the
operator could charge that call to extension 20 by dialing 5659439*20.
12. Auto Print
Automatically print a bill if there is any outgoing call from certain extension. Fill
A for autoprint all call, I for International call only, S for Long Distance and
International call. This facility only working if the Guest Field were filled True.
Setup Tenant
If in one PABX is used by more than one Tenant / Company, so the report can be
grouping by tenant.
Fields available:
Code : Tenant Code.
Name : Tenant Name.
Setup Line
Line Number Setup
Fields available:
1. Number : Trunk Code from SMDR.
2. Name : The Line Number
3. CO Type : Fill In CO if the line is directly to the telephone line. Fill in PBX if the
line is connected to other PABX/ key telephone.
4. CO Access : For the line connected to PABX / key telephone, fill in Access CO to
make an outgoing call from the PABX/ Key telephone.
5. Calculated : Fill in True if outgoing calls from that line want to be calculated. Fill
in False if outgoing calls from that line doesn’t want to be calculated. (The Data
will not be saved on database!)
Setup Zone
Setup Zone is used to modify the cost, pulse, reduction time, etc, if there is any
change of the telephone cost from the public telephone company.
The steps for setup zone:
1. Choose the setup you wish to set by clicking the zone type (local, long distance,
IDD, Handphone, Special Call, Intercom, Data).
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2. To set the telephone rate in your local area, change the value in the field
duration and cost at column Discount Rate.
Setup Holidays
Fields available at setup holidays:
1. Date : fill in the date as a holiday in format mm/dd/yy
2. Description : Holiday name
Setup Phonebooks
Use to change a destination call with company name or personal name. This Setup also
useful for classifying the destination calls, whether the call is for company purpose
or private purpose. The phone number that is not in this list will be classified as the
private call. Phonebooks facility is very useful for monitoring how many private call
and company call in your office.
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1. Tel Num : Telephone Number, fill in without strip or dash. ( - , _ )
2. Name : Company Name / Personal Name
3. Address 1 : Address 1, just for memory
4. Address 2 : Address 2
5. Contact : Contact Person, just for memory
6. Status : Type O if this number is for company purpose, type P if this number is
for private purpose.
Setup Password
Password Level is divide in three kinds:
1. Level 1 : Only has access to Print Lines, Phone Books & Holiday
(Default Password = LVL1)
2. Level 5 : Only has access to Fill In Phonebooks, Print Menu, and printing a report.
(Default Password = LVL5)
3. Level 10: Supervisor Level, has access to all menu.
(Default Password = 1)
Setup Parameter
Use to change name, address, and telephone number of the company who use this
program. And also to set the delay duration / Minimum duration for local, long
distance, and IDD.
ATTENTION!!!
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Mostly the PBX’s couldn’t detect whether an outgoing call is successful or not,
PABX only detect that somebody has establish an outgoing call at sometime.
To solve that problem, the program will detect an outgoing call is successful or
not by minimum duration method. Telephone billing system dYNAMITE® could
determine minimum duration for local, long distance, and IDD.
For the PABX that could detect the succession of an outgoing call, on minimum
duration fill in 0 (zero).
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REPORT
Reports available :
Outgoing:
1. Extension :
Summary : Total Telephone Report each extension.
Detail : Detail Telephone Report each extension.
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2. Account
Summary : Total Telephone Report for each account code.
Detail : Detail Telephone Report for each account code.
3. Division
Summary : Total Telephone Report for each division.
Detail : Detail Telephone Report for each division.
4. Line
Summary : Total Telephone Report for each telephone line.
Detail : Detail Telephone Report for each telephone line.
Incoming
Summary : Total incoming calls for each extension.
Detail : Detail Incoming calls for each extension.
Options :
1. Local : print local calls.
2. Long Distance/ SLJJ : print long distance calls.
3. International/ SLI : print IDD calls.
4. Handphone : print handphone calls.
5. Special Call : print special call.
6. Intercom : print intercom calls.
7. Data : print data calls (ISDN).
8. Print Office Call : print Office Calls.
9. Print Personal Call: print Private Calls.
10. Hide Extensions : doesn’t print extension which has setting ExtHide=True
11. Page Break : separated the page between one group and another. For extension
report grouping, each ext will be printed in different page, for division report
grouping, each division will be printed in different page.
Only working on detail reports.
To non-active the options, just click the box on the left side of the options until the
box is empty (no marks).
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Filter
Filter is use to make a report by searching a record at certain aspect :
1. Duration : search the records which over certain duration.
2. Phone Number : search the records which over certain destination calls.
Example :
For searching destination calls which prefix 565, fill in 565%.
For searching destination calls which suffix 39, fill in %39.
For searching destination calls which consist 94, fill in %94%.
3. Cost : search the records which over certain cost.
4. Time : search the records which over certain time. This filter is useful for
monitoring the telephone usage after office hour.
Total Report for each Extension in a month which over 30 minutes duration.
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The way is the same as above, only just fill in duration limit = 00:30:00
(hh:mm:ss).
Total Report for each Extension in a month for Long Distance, IDD, and
Handphone.
The way is the same as above, only at options, click the box on the left-side Local
until no mark.
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MAINTENANCE
Recalculate
Use for recalculating the record that already captured.
Recalculate is need to use if there is any changes at :
Setting Extension
Setting Zone
Setting Holiday
Setting Phone Books
Fill in the start date and end date. Then click [OK] to start or [CANCEL] to abort.
Edit Table
Use for editing / modifying the record of telephone billing system. The buttons
available can be seen at page 26.
Backup
Use for backup table data form Start Date until End Date to the destination table.
To fill in the date can be seen on page 39.
To do the backup.
Fill in the start date, or click on the triangle on the right-side.
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Restore
Use for restore the backup data.
Fill in Start Date and End Date, then fill in file name of backup.
Click [OK] to start or [Cancel] to abort.
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MISCELLANEOUS
Preview
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Page Total no of
pages
39
Buttons available at preview screen:
1. Zoom to fit: Show the full screen of one page to fit in monitor.
2. Zoom to 100%: Show the real size of one page.
3. Zoom to Page Width: Show the screen fit to page width.
4. First Page: Jump to the first page.
5. Previous Page: Go to the previous page.
6. Next Page: Go to next page.
7. Last Page: Jump to the last page.
8. Printer Setup: For setting the printer will be use.
9. Print: To print the screen preview to the printer.
10. Save: Save the print preview to hard disk or floppy as a file (QRP).
11. Load: Load the print preview files which you already saves on point 10.
12. Close: Exit from Print Preview.
13. Minimize: To minimize the of print preview.
14. Restore: Restore the print preview windows.
15. Close: Exit form Print Preview
Date Selection:
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First way: Fill / Type in the date you want to. The Format of date is MM/DD/YY.
Second way: Click a triangle button at the right side of DATE box, then choose
the date you want to.