S.N. Quesionnaire From Customer Answer Is there any EMI facility available?/ Do Yes sir, you will be happy to know that we are providing 1 yo provide bike on credit? motorcycle on Credit, Can you please kindly share your location?
We provide all informations & procedure based on customers
2 What is the policy desired Model and who is applicable, where is applicable
Copy of National ID or Passport,Copy of Utilit Bill
(Electricity/Water/Gas/Telephone) 3 What are the necessary documents For Job Holder Salary certificate or pay slip, For Business Man Trade licence, MICR Cheque, 6 Month bank statement and solvent certificate (for outside dhaka active account) Is it possible to avail with birth Sorry sir, you must have NID or Passport or else who has these 4 certificate? documents can apply Minimum BDT 20,000 down payment for 100cc-110cc, BDT 5 How much downpayment I have to pay? 25,000 for 125cc-150cc Per month 2% (we need to calculate as per customers month 6 How much service charge I have to pay? requirement through emi calculator) Sir, We are providing bike on credit and if your downpayment is high and you can pay all emi within short time your total service 7 Why service charge is high? charge will not so high. However we will inform our management regarding this issue.
8 What is the price of application form BDT 150.
Is registration include/Exclude You can include (We use calculator to provide with include and 9 Downpayment? without include amount) 10 What is registration fee? For 100 cc BDT 12500 and for above 100cc BDT 14500 for 2 years How much monthly installment 11 required for **** month? (eg. We use emi calculator and provide month wise information 2,3,6,10,12,16) 12 What Is the highest month for EMI 18 month Whay you do not increase month more 13 Sir we will inform our management regarding this issue than 18? We check the location and provide all information (Maximum What is the coverage/ Is it available in 14 queries are from narayanganj, narsingdi and noakhali, my location? munsiganj) Why yo are not expanding the location Sir currently we are working on it, we will inform our higher 15 (If amaar hero is not applicable in management regarding this issue, please stay with us. customers location)? Is it possible to avail with properties or 16 house owner documents other than Please contact nearest amaar hero booth. salary certificate or trade license? I do not have bank statement for 6 For Outside Dhaka Bank statement for active account,For Inside 17 month. Dhaka Minimum 6 month with MICR Cheque I am not a job holder or business man, Sir sorry currently we do not have policy for student, we will 18 whats the policy for students, lawyer or inform higher management about it or you can apply with family ride sharer? member who has these papers. Sorry sir, Currently we do not have this policy (Possible from e 19 Is there any 0% emi facility available commere with credit card) Is it possible or why yo do not expand We will inform management regarding this issue, Please stay 20 credit card on amaar hero policy? with us. Sir sorry your location is currently not available under amaar Is it possible to avail emi from another hero coverage.we will inform higher management about it or if 21 location (not from customers location) you have family member who is living under coverage and has all papers, you can get help from them. What are the Reason of application 22 Rejection may occur documents/financial/Others problem. rejection? Sir Sometimes it happen if number of application is high, 23 why process is lengthy? howevery please inform us if it goes more than 10 days. Why we do not receive SMS regarding 24 It can occur due to server or network issue. approval (reject case)? I have applied online, whats further We provide information based on customers profession & 25 process? location 26 Where we can collect application form? We provide Sales person, dealer/showroom adderss