Amaar Hero FAQ'S
(Hotline Querries and Web Querries)
S.N. Quesionnaire From Customer
Is there any EMI facility available?/ Do
1
yo provide bike on credit?
2 What is the policy
3 What are the necessary documents
Is it possible to avail with birth
4
certificate?
5 How much downpayment I have to pay?
6 How much service charge I have to pay?
7 Why service charge is high?
8 What is the price of application form
Is registration include/Exclude
9
Downpayment?
10 What is registration fee?
How much monthly installment
11 required for **** month? (eg.
2,3,6,10,12,16)
12 What Is the highest month for EMI
Whay you do not increase month more
13
than 18?
What is the coverage/ Is it available in
14
my location?
Why yo are not expanding the location
15 (If amaar hero is not applicable in
customers location)?
Is it possible to avail with properties or
16 house owner documents other than
salary certificate or trade license?
I do not have bank statement for 6
17
month.
I am not a job holder or business man,
18 whats the policy for students, lawyer or
ride sharer?
19 Is there any 0% emi facility available
Is it possible or why yo do not expand
20
credit card on amaar hero policy?
Answer
Yes sir, you will be happy to know that we are providing
motorcycle on Credit, Can you please kindly share your location?
We provide all informations & procedure based on customers
desired Model and who is applicable, where is applicable
Copy of National ID or Passport,Copy of Utilit Bill
(Electricity/Water/Gas/Telephone)
For Job Holder Salary certificate or pay slip, For Business Man
Trade licence, MICR Cheque, 6 Month bank statement and
solvent certificate (for outside dhaka active account)
Sorry sir, you must have NID or Passport or else who has these
documents can apply
Minimum BDT 20,000 down payment for 100cc-110cc, BDT
25,000 for 125cc-150cc
Per month 2% (we need to calculate as per customers month
requirement through emi calculator)
Sir, We are providing bike on credit and if your downpayment is
high and you can pay all emi within short time your total service
charge will not so high. However we will inform our
management regarding this issue.
BDT 150.
You can include (We use calculator to provide with include and
without include amount)
For 100 cc BDT 12500 and for above 100cc BDT 14500 for 2 years
We use emi calculator and provide month wise information
18 month
Sir we will inform our management regarding this issue
We check the location and provide all information (Maximum
queries are from narayanganj, narsingdi and noakhali,
munsiganj)
Sir currently we are working on it, we will inform our higher
management regarding this issue, please stay with us.
Please contact nearest amaar hero booth.
For Outside Dhaka Bank statement for active account,For Inside
Dhaka Minimum 6 month with MICR Cheque
Sir sorry currently we do not have policy for student, we will
inform higher management about it or you can apply with family
member who has these papers.
Sorry sir, Currently we do not have this policy (Possible from e
commere with credit card)
We will inform management regarding this issue, Please stay
with us.
 Sir sorry your location is currently not available under amaar
Is it possible to avail emi from another hero coverage.we will inform higher management about it or if
21
location (not from customers location) you have family member who is living under coverage and has all
papers, you can get help from them.
What are the Reason of application
22 Rejection may occur documents/financial/Others problem.
rejection?
Sir Sometimes it happen if number of application is high,
23 why process is lengthy?
howevery please inform us if it goes more than 10 days.
Why we do not receive SMS regarding
24 It can occur due to server or network issue.
approval (reject case)?
I have applied online, whats further We provide information based on customers profession &
25
process? location
26 Where we can collect application form? We provide Sales person, dealer/showroom adderss