ALYSSA GARRAHAN

Jacksonville, Florida · 321.750.4514

alyssakalyn@gmail.com · LinkedIn Profile · Website

As a creative problem solver, I understand that there can always be room for improvement. I take pride
in offering the best customer service while completing tasks and resolving issues quickly and efficiently. I
operate well with minimal supervision to complete demanding objectives. My teamwork and
communication skills enable me to be an effective team member on and off the clock.

EXPERIENCE
AUGUST 2017 – PRESENT
CUSTOMER SERVICE REPRESENTATIVE, PUBLIX SUPERMARKETS
Responsible for cash handling and coordinating team members. Directly delegate tasks and
schedule associates during shifts. Aid customers, vendors, and other associates as needed.

MARCH 2016 – AUGUST 2017

CASHIER SHIFT SUPERVISOR PANERA BREAD
Trained associates in cash handling and other job roles. Engaged with guests and practiced
premier customer service. Responsible for all closing tasks and aiding managers as needed.

EDUCATION
MAY 2022
BACHELOR OF BUSINESS ADMINISTRATION, UNIVERSITY OF NORTH FLORIDA
I intend to graduate from the University of North Florida in May of 2022 with a BBA and a major
in Marketing. My current GPA is 3.4.

AUGUST 2018
ASSOCIATE OF ARTS, EASTERN FLORIDA STATE
I graduated with an AA degree while in high school and made the President’s and Dean’s List at
EFSC for multiple semesters in a row. My graduating GPA was 3.8.

SKILLS

• Premier Customer Service • Multi-tasking and Prioritizing

• Following written and verbal instructions • Time Management
• Order fulfillment and Inventory management • Scheduling and Delegation

ACTIVITIES
Since 2017, I have been fortunate to be a part of PublixServes which has allowed me to give back to my
community. PublixServes helps to coordinate volunteer work and I have been given the opportunity to
work alongside many impactful nonprofits such as United Way and the Salvation Army.