The document summarizes an internship project on lead generation and sales at Manacle Technologies Pvt Ltd. The intern understood Manacle's product called M-Sell, which is a cell phone-based software for daily sales reporting. The intern also learned about Manacle's entire sales process, how to create pre-sales proposals, and participated in a client visit to finalize the cost of a product offering.
The document summarizes an internship project on lead generation and sales at Manacle Technologies Pvt Ltd. The intern understood Manacle's product called M-Sell, which is a cell phone-based software for daily sales reporting. The intern also learned about Manacle's entire sales process, how to create pre-sales proposals, and participated in a client visit to finalize the cost of a product offering.
The document summarizes an internship project on lead generation and sales at Manacle Technologies Pvt Ltd. The intern understood Manacle's product called M-Sell, which is a cell phone-based software for daily sales reporting. The intern also learned about Manacle's entire sales process, how to create pre-sales proposals, and participated in a client visit to finalize the cost of a product offering.
Table of Contents Sr No. Topic Slide no. 1 Company Detail 3 1.1 Executive Summary Abstract 5 1.2 Company Overview 6 1.3 Mission, Vision Statement 7 1.4 Services 8 1.5 Industries 9 1.6 Products 10 2 Task Performed during Internship 11 2.1 Understanding of company Product & 12 Services 2.2 Understanding entire sales process 19 2.3 Pre-sales Proposal (generic view) 20 2.4 Client visit for Cost finalization of the product 22 offering
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1. Company detail
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Manacle is an industry leader in providing custom software services and solutions. Manacle offers end- to-end solutions focusing in Business Intelligence, Microsoft and Java. With Manacle's unique approach to integrate our proven expertise with latest technology needs, we become your extended enterprise. It has a large product portfolio and the products have penetrated into the market within a very short period. Working on a live product was a very inspiring experience through which I got to know more about Sales process in India.
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1.1 Executive Summary Abstract
The Project on SALES OF M-SELL at MANACLE
TECHNOLOGIES PVT LTD deals with the parameters that a manager has to look into while dealing with the clients and knowing more about the sales cycle.
In Manacle Technologies customer’s satisfaction is
more valuable and our team tries to remove difficulties of each end-user in every phases by providing information or any related issue with that product after on deliver that product to the clients.
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1.2 Company Overview
Manacle Technologies (An ISO 9000:2001 Certified)
was founded on 5th November 2009 and received its corporate recognition as a Private Limited company on 16th September 2010. Manacle started with a very dynamic team with a vision of being best in the chosen domain. Within a short span of time, Manacle Technologies Pvt. Ltd. has established itself as a front-runner in the software development sector with careful planning and meticulous project execution.
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1.3 Mission, Vision Statement Mission Statement At Manacle Technologies we don't just do the job— we do it right. Perhaps, this obsession of doing things right, along with attention to detail that brings customers back to us time and again. Vision statement "To be the best in class by forging long-term strategic relationship with our clients and leveraging our technological acumen and industry expertise to provide quality and cost effective solutions. To attract, engage, develop and retain the best talent and to create an environment in which our employees grow personally and professionally"
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1.4 Services
Services provided by manacle
1. Software development 2. Mobile application development 3. Web development 4. Telecom services 5. BPO services 6. Consultancy
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1.5 Industries
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1.6 Products
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2. Tasks Performed During Internship
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2.1 Understanding of company Product & Services M-sell : a cell phone based software Daily sales report Has been around for ever in retail business For online business manager DSR contains Sales data Web usage Analysis Final form Sales data stored in the companies database accessed by manager/admin
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Importance There are plenty of businesses that don’t follow this Companies not following are the ones where management can’t answer simple questions about the performance of the business Android based attendance system To mark check in attendance of each and every field Options while marking attendance 1)Leave 2)Sunday 3)Meeting 4)In-transit
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Management can track Actual position of all the field workforce On leave workforce Timing of entering the market Auto-tracking system which is enabled in the application is quite flexible
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DSR importance Filling sales detail at every retailer where the sale is made Complete understanding of whether the day was good or bad from the sales perspective Data analytics comes into picture For the management and business teams to develop or change strategy KPIs identified
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total sales summary Total calls Total no. of primary sales Total no. of secondary sales Total value of primary sales Total value of secondary sales Miscellaneous expenses by sales staff
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Monthly tour plan Field workers can fill the monthly tour plan that can be viewed by their resp. Managers Retailer data mapping Field officer goes to new retailer Details of the new retailer filled Full address, contact information Visiting card captured by camera
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Some key features
User’s location tracked as per admin requirements
Deployed at branch level, headquarter level Stationery costs relating DSR saved All reports can be exported to excel At a particular time, we can track how much of our staff is in their respective beats or out of beat Capturing photograph No paperwork required
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2.2 Understanding entire sales process
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2.3 RFP Following documentation is done as per customer requirements Overview Deployment stages Rolling out of the software Training , deployment & support Deployment dependencies
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Benefits of Proposed System Reduced travel costs No need for workforce using the software to return to office and submit reports Managers are kept updated as the communication is instantaneous Adoption of technology is simple, little resistance from the employees No missing data Improved management reporting as data is reported in real-time and can be acted on directly 21 Symbiosis Institute Of Telecom Management 2.4 Client visit for the cost finalization of the product offering Time analysis with the technical team of the project Cost analysis meeting of the technical team and the sales A final valuation before the client visit Client visit Negotiations with client for the price of the product Deal closed Contract signed between the parties enlisting the support and deployment activities
Detecon Study Customer Experience Management in The Telecommunications Industry. Market Survey and Action Recommendations For The Optimal Design of Customer Experiences