INTRODUCTION

Significance of the Study

Beauty is defined by people in different ways. Today, people think that

being beautiful is everything. People needs changes every now and then and

it depends on their culture and the environment their in. Men and women

especially teenagers fascinated by fashions and trends. Services offered by

Parlor shops are mostly demanded by the market. Parlor shops offers a lot of

services that their customer’s could avail for their satisfaction and

convenience.

A Parlor shop deals with cosmetic treatments or services that involves

beauty transformation. Parlor shops is where people frequently visits it is

because people needs changes from time to time, from changes in hair styles,

finger nails and toes and even facial. The services they give to their customers

will not be successful if there are some circumstances that effects the

performance of the employees, Parlor shop owners also must be aware of

those factors.

Good collaborative performance reviews arise from sitting down with your

employees to update personalized goals and objectives and then agreeing on

the best such as reaching a specific sales volume (Ferguson, 2016).

Job performance as an individual-level variable, something a single

person does. This differentiates it from more encompassing constructs such

as
 organizational performance or national performance level, which are high

level variables. (Campbell, 1993)

This study is conducted to determine the factors affecting the performance

of the employees of Parlor shops. The result this study will be beneficial to the

customers and owners of the said business. To customers, enable for them to

be aware on how to act and interact to employees in any organizations and for

the owners, for they could know how to handle their employees with different

characteristics and interests enable for the business to be productive.

Objectives of the Study

This study is primarily aims to determine the factors affecting the

employees towards the performance of the employees and owners.

Specifically, the study seeks to:

1. describe the socio-economic profile of the respondents in terms of age, sex,

civil status, and educational attainment.

2. determine the factors affecting the performance of employees.

3. determine the level of performance of Parlor shops as perceived by the

respondents.
Expected Output

1. The socio-economic profile of the respondents in terms of age, sex, civil

status, and educational attainment was described.

2. The factors affecting the performance of employees was determined.

3. The level of performance of Parlor shops as perceived by the respondents

was determined.

Scope and Limitations of the Study

The study will be limited only on identifying the factors affecting the

performance of employees working in Parlor shops. The respondents of the

study were the 100 employees in the Parlor shops in Kabacan, Cotabato.
Operational Definition of Terms

Ambiance the mood; character, quality, tone, atmosphere in the workplace.

Cashier an employee of a business establishment who keeps a record

of financial transactions.

Co-employees relationship the relationship of employees to each other.

Customer relationship the relationship of the owner to its employees.

Facilities the place, building and equipment used for the activities in the

business.

Parlorista the person whose job is to do hair styling, manicures and other

beauty treatments.

Parlor shops an establishments for the hairdressing, manicuring or other

cosmetic treatment of women and men.

Wage a fixed regular payment, typically paid on a daily or weekly basis made

by an employer to an employee to a manual worker.

Workforce the people engaged or available for work in a business or the

manpower.

Workplace place where the services are done.

Theoretical Framework

The study is in accord with the theory of Borman, Campbell, Motowidlo,

McCloy, Oppler, Sagler and Roe (1993), which states that the definition of

individual performance has received considerable scholarly research attention

over the past 15 to 20 years.

Researchers agree that performance has to be considered as multi-

dimensional concept (Borman and Motowidlo, 1993; Campbell, McCloy,

Oppler, and Sager, 1993; Roe, 1999).

The employees performance is based on the working environment, co-

workers, and the owner of the business.

Performance is of high relevance for organizations and individuals ally.

Showing high performance when accomplishing tasks results in satisfaction

feelings of self-efficacy and mastery (Bandura, 1997;Kanfer et al., 2005).

Moreover, high performing individuals get promoted, awarded and honored

(Van Scotter et al., 2000)

The objectives of business owners is profitability. The organization’s

success depends on the employees performance; poor performance is

detrimental to the company’s success (Mayhew, 2016).

 Conceptual Framework

Independent Variable Dependent Variable

A. Socio-Economic Profile

 Age

 Civil Status

 Gender

 Occupation

 Monthly Income

 Education Attainment
Employee’s
Performance

B. Factors

 Financial Rewards

 Organizational Culture

 Manager Attitude

 Personal Problems

 Job Description

 Job Content

Figure 1. Schematic diagram showing the relationship of socio-economic

profile and factors affecting the performance of the employees working in the
parlor shops.
Conceptual Framework

Figure 1 depicts the conceptual framework of the study. The independent

variables are the socio-economic profile and the factors affecting the

respondents. The socio-economic profile includes age, civil status, gender,

occupation, monthly income, and educational attainment.

On the other hand, dependent variable is the employees performance.

Thus, the effect on this variable depends on the independent variable.