Assessing The Impact of Factory Worker Benefits on Job Satisfaction in EL

Salvador City

An Undergraduate Research

Presented to the faculty of

CITY COLLEGE OF EL SALVADOR
EL Salvador City

In Partial Fulfillment of the

Requirements for the coarse
RESEARCH METHOLOGY 1
In Bachelor of Science in Office Administration

. MALATE, NEIL BOY

CORNILLA, JOEL JR. B.
PATENO, CHRISTIAN LYELL V.
OPERIO, JASPER
IGLORIA, ELLEN B.
 CHAPTER 1
INTRODUCTION
The chapter presents the background of the study, Theoretical framework,
Conceptual framework, Statement of the problem, Null hypothesis, Significance of
the study, Scope of limitations of the study, And Definition of terms.
1.1 Background of the Study
Employees' overall feelings about their jobs as workers has been one of the
central topics in organization research due to its impact on the organizational
productivity and effectiveness. The primary resource of a corporation is its workforce.
Ensuring employee satisfaction is crucial for the success of any organization. A
method to assess if employees are happy and fulfilled in their roles is through
evaluating and measuring their job satisfaction. Every employer's top priority should
be to maintain high levels of employee satisfaction throughout their tenure with the
company. The concept of job satisfaction has long fascinated social scientists and
human resource experts, particularly those focused on the challenges of work in an
industrial society.
Therefore, it is essential to explore these issues in order to enhance
individuals' work experiences as a fundamental goal. Employees that are satisfied in
their jobs would generate work of exceptional quality, allowing an organization to
grow and succeed in the face of shifting economic conditions. Therefore, a firm may
gain from having competitive, more informed, and contented staff.A common
definition of job satisfaction is a pleasurable or positive emotional state resulting from
the appraisal of one’s job or job experiences. It is also determined as a set of
favorable or unfavorable feelings and emotions which employees view with their
work Hashim, R. and Mahmood, R. (2011). It is often believed to be closely related to
effectiveness as well as individual wealth. Job satisfaction is defined as actively
engaging in work that one likes while receiving compensation for one's efforts. To
achieve a high degree of performance progression for a firm, a highly pleased work
force is a vital prerequisite. A satisfied worker puts more effort into their work, which
results in better and tougher work.
The researcher looked at factors that contribute to job satisfaction, including
culture, leadership communication, commitment, job content, training, chances for
rewards and recognition, teamwork, superior-subordinate relationships, and
delegation. Three key factors that contribute to job satisfaction are outlined below.
Firstly, it is crucial for organizations to prioritize human values, treating employees
with respect and fairness. High levels of job satisfaction often indicate positive
emotional and mental well-being among workers. Secondly, the performance and
effectiveness of an organization are closely tied to the level of job satisfaction among
its employees, which can fluctuate based on their behaviors. Lastly, job satisfaction
can serve as a valuable indicator of organizational dynamics and activities.
Employee absenteeism has emerged as a significant problem for companies,
resulting in additional expenses. Consequently, employers bear the responsibility of
minimizing it. One effective approach to reducing absenteeism is by enhancing
employee satisfaction. This factor deserves attention as it can be controlled by
managers, unlike other factors such as illness or the death of an immediate family
member. It is possible for employers to inadvertently encourage absenteeism
through the enforcement of company policies. In the Philippines, workers also
expressed a greater sense of satisfaction with their jobs, with 69 percent reporting
higher levels compared to the regional average of 60 percent. Filipino employees
have a tendency to go above and beyond their job responsibilities, even if they do
not necessarily work longer hours than their counterparts in neighboring countries.
Being employed plays a decisive role in enhancing the overall quality of human lives.
The act of working not only generates personal wealth but also fosters individual
empowerment. Consequently, it significantly contributes to boosting one's self-
esteem. Moreover, being employed provides unique opportunities for growth and
learning, ultimately leading to a sense of fulfillment and satisfaction. Job satisfaction
is influenced by various factors, including financial benefits, health and safety
measures, work-life balance, opportunities for training and development, social
security and retirement benefits, employee engagement and communication, work
environment and facilities, and employee relations and support. Factors such as
adequate pay, health and safety measures, paid time off, flexible work schedules,
and career development opportunities contribute to job satisfaction. Social security
benefits, retirement plans, and pension schemes can also enhance job satisfaction
by providing security and support for employees.
A positive work culture that encourages open communication and participation in
decision-making can increase satisfaction. A well-maintained and comfortable
workplace with amenities like canteens, rest areas, and recreational spaces can also
contribute to job satisfaction. The quality of relationships between workers and
management and the availability of support systems can also impact job satisfaction.
However, each individual may prioritize different benefits based on the gcir unique
circumstances and needs. Job satisfaction is crucial for organizational success,
leading to increased productivity, improved work quality, reduced turnover rates, and
enhanced organizational commitment. However, many organizations, particularly in
developing countries, lack adequate or no benefits, resulting in high turnover rates
and low morale.
This study aims to examine the impact of factory worker benefits on job
satisfaction, exploring the types of benefits offered, job satisfaction levels, and the
relationship between benefits and job satisfaction. The findings will help
organizations understand the importance of benefits provision for improved
productivity and organizational performance.
1.2 Theoretical Framework
This study is anchored on Maslow’s needs hierarchy theory was one of the first
theories to examine the important contributors to job satisfaction. The theory
suggests that human needs form a five-level hierarchy consisting of physiological
needs, safety, belongingness/love, esteem, and self-actualization. Maslow’s
hierarchy of needs postulates that there are essential needs that need to be met first
such as, physiological needs and safety, before more complex needs can be met
such as, belonging and esteem.
Within an organization, financial compensation and healthcare are some of the
benefits which help an employee meet their basic physiological needs. Safety needs
can manifest itself through employees feeling physically safe in their work
environment, as well as job security and/ or having suitable company structures and
policies. When this is satisfied, the employees can focus on feeling as though they
belong to the workplace. This can come in the form of positive relationships with
colleagues and supervisors in the workplace, and whether or not they feel they are a
part of their team/ organization. Once satisfied, the employee will seek to feel as
though they are valued and appreciated by their colleagues and their organization.
The final step is where the employee seeks to self-actualize; where they need to
grow and develop in order to become everything, they are capable of becoming.
Although it could be seen as separate, the progressions from one step to the next all
contribute to the process of self-actualization. Therefore, organizations looking to
improve employee job satisfaction should attempt to meet the basic needs of
employees before progressing to address higher-order needs. However, more
recently this approach is becoming less popular as it fails to consider the cognitive
process of the employee and, in general, lacks empirical supporting evidence. In
addition, others have found fault with the final stage of self-actualization. The lack of
a clear definition and conceptual understanding of self-actualization, paired with a
difficulty of measuring it, makes it difficult to measure what the final goal is or when it
has been achieved.
1.3. Conceptual Framework
This study aims to assessing the impact of factory workers benefits on job
satisfaction in companies within El Salvador City. It determines the factory workers
that the various benefits can have a positive impact on the dependent variable of job
satisfaction which can be measured through these few indicators of employee
engagement, job satisfaction, job security, work life balance and career growth
opportunities. The independent and dependent variables of the study are show
below:
 Independent and Dependent Variables

Independent Variables Dependent Variables

Factory worker Job Satisfaction:

benefits:
 Employment
 Health Insurance Engagement
 Retirement Plan  Job Security
 Paid Vacation  Work- life Balance
 Sick days  Career Growth

Figure 1. Schematic Diagram of the Study

1.4 Statement of the Problem
This study aims to understand whether factory worker’s benefits, such as health
insurance, retirement plans, paid vacation, sick day, have a direct impact on the job
satisfaction. This research will explore the relationship between job satisfaction and
various benefits offered to factory workers and provide insights to inform decision-
makers about the most effective ways to improve job satisfaction and employee
retention in the manufacturing industry in El Salvador City. Specifically, it seeks to
answer the following questions.
1.How do factory workers benefits such as health insurance, retirement plans, paid
vacation, and sick days impact job satisfaction?
2.How can factory workers benefits be impact to increase job satisfaction and
employee retention?
3.How important are specific benefits such as healthcare coverage and retirement
plans in influencing job satisfaction for factory workers?
Null Hypothesis
Ho: There is no significant relationship between factory workers benefits and job
satisfaction levels among employees in the manufacturing industry.
1.5. Significance of the Study
Job satisfaction is the main factor in keeping potential employees.
Significance of this study lies in its potential to inform employers, particularly those in
the factory industry, about the impact of providing particular benefits to their workers.
By understanding the relationship between benefits such as health insurance,
retirement plans, paid vacation, and sick days and factors such as job satisfaction,
employee engagement, job security, work-life balance, and career growth, employers
can make informed decisions about which benefits to offer to their workers. This can
lead to increased job satisfaction and productivity, as well as improved retention
rates and a more positive workplace culture. Ultimately, this study can contribute to
the overall well-being and success of both factory workers and their employers.
This Study will beneficial to the Following:
Management. This study will help factory owners better understand the impact of
their benefits packages on employee job satisfaction.
Factory workers. This study will provide evidence to factory workers of the impact
of their benefits on job satisfaction.
Policy makers. Policy makers can use the results of this study to inform divisions on
how to structure legislation to ensure that employees are offering adequate benefits
packages to their workers.
Future researchers. Gives valuable description to any further researchers who wish
to investigate the same subject, ensuring that this study serves as useful knowledge
and beneficial source for future research.
1.6. Scope and Limitations of the Study
This study will focus on Assessing the Impact of Factory Worker Benefits on
Job Satisfaction of El Salvador City, Misamis Oriental. The data collection will be
conducted to five (5) selected companies that will consist of 20 workers each
company, with a total of 100 respondents. This study will not cover other problems
that are not considered as one of the impacts of factory worker benefits on job
satisfaction. The other workers which do not fall as part of the 5 selected companies
that consist of 20 workers each company will not be within the scope of this
research. The study will be done through the utilization of questionnaires to the
respondents as a survey and reference. By their strategy, the researchers will be
able to know the impact of factory worker benefits on job satisfaction.
1.7. Definition of terms
Health Insurance. An agreement in which an insurance company agrees to pay for
some or all of your medical expenses in exchange for a monthly premium payment.
Retirement Plan. A long-term voluntary tax-exempt retirement programmed
provided by law to encourage Filipinos to invest towards their own retirement.
Paid Vacation. A period of time that employees are given by their employers to use
at any time during the year Sick Days. A day taken off from work because of illness.
Employee Engagement.
Job Security. It is the perceived ability of employees to be able to retain their jobs
for as long as they can foresee.
Work-life balance. A key part of a healthy and productive work environment.
Career Growth. All the steps an employee takes on their journey to achieve their
professional goals.