Professional Documents
Culture Documents
COVID-19
Table of Contents
Purpose…………………………………….…………………………..………………………..…….Page 2
Clinical Criteria…………………….…………………………………..…………………….……….Page 2
Criteria for Testing……………………………………………………………………………...…..Page 2-3
Criteria for Discontinuation of Isolation………………………………………………………………Page 3
Required Personal Protective Equipment……………………………………………………..……....Page 3
Donning and Doffing of Personal Protective Equipment (PPE)…………...………………..………Page 4-5
Prioritization of Fit Testing…………………………………………………………………..………..Page 6
Room Identification/Signage………………………………………………………………………….Page 6
Local Health Departments……………………………………………………..……………..……….Page 6
Responsibilities…………………………………………………………..………………………Page 7-21
Call Centers for Primary & Specialty Care Practices……………...……..……………..…….Page 7
Walk-In/Primary & Specialty Care Practices….....…………...……………………...…….Page 7-9
Emergency Departments………………..……………………………………….......…..Page 10-12
Inpatient Care Team Caring for Patient…………………………...……………………Page 12-13
Critical Care Task Group……………………………………….………………………..….Page 13
Patient Placement…………………………..……………………………..……………..….Page 14
Dietary………………………………………………………………………….......……….Page 15
Laboratory……………………………...……………………...…….……………….….Page 15-16
Ancillary Services & Testing, including Radiology……………..………………….………Page 16
Pharmacy……………………………………………………………...…………….………Page 16
Environmental Cleaning/Waste Management………………………….………………..….Page 16
Transportation of Patients……………………………………………………….…………..Page 16
Management of Visitors for Suspected/Confirmed COVID-19 Patients……................……Page 17
Visitor and Outpatient Management……………………………………………………..Page 17-18
Virtual Walk-In/Telehealth……………………………………………………….....………Page 18
Occupational Medicine/Employee Health………………………………..……………...Page 18-21
Emergency Operations Plan Activation………………………………..……………...…….Page 21
Key Words Index………………………………………………………...…………………………Page 21
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Up to Date as of: 03/11/2020 1 Version #: 7
Purpose
This plan will serve as a guideline to assist in management of patients who are suspected or
knowingly infected with Coronavirus 2019 (COVID-19).
Clinical Criteria
(Based on guidance from CDC – For most Up-to-Date Guidance See:
https://www.cdc.gov/coronavirus/2019-nCoV/hcp/clinical-criteria.html)
Clinicians should use their judgment to determine if a patient has signs and symptoms compatible
with COVID-19 and whether the patient should be tested. Decisions on which patients receive
testing should be based on the local epidemiology of COVID-19, as well as the clinical course of
illness. Most patients with confirmed COVID-19 have developed fever and/or symptoms of acute
respiratory illness (e.g., cough, difficulty breathing). Clinicians are strongly encouraged to test for
other causes of respiratory illness, including infections such as influenza.
Epidemiologic factors that may help guide decisions on whether to test include: any persons,
including healthcare workers, who have had close contact with a laboratory-confirmed COVID-19
patient within 14 days of symptom onset, or a history of travel from affected geographic areas (see
below) within 14 days of symptom onset.
Clinicians are strongly encouraged to test for other causes of respiratory illness, including
infections such as influenza.
Epidemiological factors that may help guide decisions on whether to test include; any persons,
including healthcare workers, who have had close contact with a laboratory-confirmed COVID-19
patient within 14 days of symptom onset, or a history of travel from affected geographic areas
within 14 days of symptom onset.
International Areas with Sustained Transmission (as of March 12) include;
China – Level 3
Iran – Level 3
Italy – Level 3
South Korea – Level 3
Japan – Level 2
Hong Kong – Level 1
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- Symptoms consistent with COVID-19, with negative molecular viral respiratory pathogen
panel.
*Other cases where facts and circumstance warrant as determined by the treating clinician in
consultation with State or local Health Department.
Criteria for Discontinuation of Isolation
The discontinuation of mandatory isolation of persons with confirmed COVID-19 includes the
minimum criteria of;
- It has been at least seven days since the initial positive test for COVID-19.
- Resolution of fever without use of antipyretic medication.
- Improvement is signs and symptoms of illness.
- Negative results for a molecular assay for COVID-19 from two consecutive sets of
nasopharyngeal (NP) and oropharyngeal (OP) swabs at least 24 hours apart. This means a
total of (4) negative specimens, (2) NP and (2) OP.
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Donning and Doffing of Personal Protective Equipment (PPE)
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Prioritization of Fit Testing
UHS has prioritized areas and roles that are in need of Fit Testing. High risk roles include RN’s,
Providers, and Respiratory Therapists. High risk areas are areas in which patients are likely to be
treated for respiratory symptoms and/or have negative pressure rooms.
Room Identification/Signage
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Responsibilities
1. Call Centers for Primary & Specialty Care Practices
A. Call Center personnel will screen patients for symptoms. All patients reporting a
fever will be screened for exposure, this will include:
- Travel History
- Symptoms (fever or influenza/respiratory symptoms)
- Potential for Direct Contact/Exposure to an Infected Person
B. If the patient phoning in meets the criteria for suspected COVID-19, the patient
should be placed on hold and the Physician Practice RN notified.
C. The RN will gather all pertinent information regarding travel history, symptoms
and exposure.
D. The RN will consult with a provider.
E. The RN will notify UHS Infection Prevention of any suspect patient presenting for
care. Notify (607)201-8908 at all times, Alternate numbers (607)763-6194,
(607)763-5073, After hours call the Hospital Operator to assist with contact.
F. Notifications to local Health Department will be based on the above criteria.
G. Whenever medically appropriate, individuals suspected or known to be
infected with COVID-19 will be referred to the UHS Virtual
Walk-In/Telehealth System for initial screening.
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UHS Robinson Street Walk-In – Room 1
UHS Binghamton Primary Care – Rooms 6, 9
Other Locations – Closest Available Private Exam Room
E. Once placed in a room, the patient will remain masked.
F. All attempts will be made to have the patient remain in the room with door closed,
except where medically necessary.
G. A restroom will be delegated for use by the patient and any visitors. Once the
restroom has been used by a suspected or confirmed COVI-19 infected individual,
the restroom will not be used by uninfected individuals until appropriately cleaned.
H. The patient’s room will be restricted to appropriately trained staff only.
I. Whenever possible, staff entering the patient’s room will be kept to a
minimum. Only critical staff will interact with the patient.
J. Contact, Standard and Airborne precautions, with eye protection will be
implemented and followed until the local Health Department deems that the patient
is no longer a risk or laboratory testing confirms that the patient is not infected with
COVID-19.
K. The Physician will be immediately notified of a suspect patient and will don
appropriate PPE prior to examination. A NP or PA may perform the medical
evaluation and initiate treatment.
L. The RN will notify UHS Infection Prevention of any suspect patient presenting for
care. Notify (607)201-8908 at all times, Alternate numbers (607)763-6194,
(607)763-5073, After hours call the Hospital Operator to assist with contact.
M. Notifications to local Health Department will be based on the above criteria.
N. The RN will notify the Physician Practice Director, Clinical Services of any suspect
patient presenting for care. (607)763-1805 until 5pm Monday-Friday, after 5pm
and on weekends (607)237-6470.
O. A log of all employees who have interacted with the patient will be maintained by
the RN or designee. This will include the names of employees assigned to treat the
patient. The log will be sent to Occupational Medicine when completed. (See:
https://intranet.nyuhs.org/app/files/public/14549/covid-sign-in.pdf)
P. Visitors to rooms of confirmed or suspected COVID-19 patients will be restricted
to parents of minor children and significant others, or those that are required for
medical decision making or the well-being of the patient. Considerations may be
made for end-of-life cases. Where visitors are permitted, staff will conduct training
on appropriate PPE usage prior to allowing visitation.
Q. Routes of travel for visitors, to/from rooms of confirmed or suspected COVID-19
patients will be developed by Security or designee. These routes will be developed
to ensure the shortest travel path to or from the area. Visitors will be escorted
to/from rooms in an effort to ensure that they are not remaining in common spaces,
such as cafeterias, waiting areas and lobbies.
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R. Family members or friends who have been exposed to the patient will not be
permitted to remain in the common Waiting Area. Whenever possible, they will be
placed in another private area or asked to leave site until screened by the local
Health Department.
S. Whenever possible, all testing will be conducted within the patient’s exam room.
Specimen collection must occur under negative pressure. If the practice does not
have a negative pressure room and testing is recommended, the patient will be
relocated to Vestal Walk-In or Binghamton Primary Care for testing. (Refer to
Section on Laboratory)
T. The Sending Provider will document care provided at point of entry and will place
an order for testing in the Electronic Medical Record (EHR). The Sending
Provider/RN will contact the testing location to notify of the patient impending
arrival.
U. The Sending Provider will provide the patient with instructions to proceed directly
to the testing location while wearing a surgical mask.
V. The testing location will meet the patient at the point of entry and escort them
directly to the negative pressure room for administration of testing.
W. If hospital care is required, Superior Ambulance will be contacted to transfer the
patient. Early notification for preparation to transport is required. Patients will be
requested to don a surgical mask and will be covered with a clean sheet during
transport.
X. In the event of a positive test result, exposure risk for all employees interacting with
the patient will be determined by Occupational Medicine.
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3. Emergency Departments (ED)
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A. NYSDOH approved signs are posted at all entrances alerting patients to notify ED
staff in the event that they have traveled, are experiencing influenza/respiratory
symptoms, or have knowingly had an exposure.
B. Visitor Management staff will immediately meet patients upon their entering the
ED and start the screening process. This helps to avoid an ill patient sitting in the
waiting room.
C. All patients reporting a fever will be screened for exposure, this will include:
- Travel History
- Symptoms (fever or influenza/respiratory symptoms)
- Potential for Direct Contact/Exposure to an Infected Person
D. If the patient meets the criteria for suspected COVID-19, the person will be
requested to don a surgical mask and clean their hands using alcohol-based hand
sanitizer. The ED Charge RN will be immediately notified.
E. The patient will be immediately placed in a private room, preferably with negative
pressure. The door to the room will be closed. Preferred rooms have been
identified as;
UHS Binghamton General Hospital (BGH) - Room 13
UHS Wilson Medical Center (WMC) - Room 6A or 8
F. Once placed in a room, the patient will be encouraged to leave their mask on.
G. All attempts will be made to have the patient remain in the room with door closed,
except where medically necessary. If the patient is removed from the room for any
reason, they will be requested to don a surgical mask before opening the door to the
room.
H. Commodes will be used for patients. A restroom will be delegated for use by any
visitors. Once the restroom has been used by a suspected or confirmed COVID-19
infected individual, the restroom will not be used by uninfected individuals until
appropriately cleaned.
I. The patient’s room will be restricted to appropriately trained staff only.
J. Whenever possible, staff entering the patient’s room will be kept to a
minimum. Only critical staff will interact with the patient.
K. Contact, Standard and Airborne precautions, with eye protection will be
implemented and followed until the local Health Department deems that the patient
is no longer a risk or laboratory testing confirms that the patient is not infected with
COVID-19.
L. The ED Physician will be immediately notified of a suspect patient and will don
appropriate PPE prior to examination. A NP or PA may perform the medical
evaluation and initiate treatment.
M. The ED Charge RN will notify the Nursing Supervisor (or Manager, Emergency
Department) of any suspect patient presenting for care.
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N. The ED Charge RN will notify UHS Infection Prevention of any suspect patient
presenting for care. Notify (607)201-8908 at all times, Alternate numbers
(607)763-6194, (607)763-5073, After hours call the Hospital Operator to assist
with contact.
O. Notifications to local Health Department will be based on the above criteria.
P. A log of all employees who have interacted with the patient will be maintained by
the RN or designee. This will include the names of employees assigned to treat the
patient. The log will be sent to Occupational Medicine when completed. (See:
https://intranet.nyuhs.org/app/files/public/14549/covid-sign-in.pdf)
Q. Visitors to rooms of confirmed or suspected COVID-19 patients will be restricted
to parents of minor children and significant others, or those that are required for
medical decision making or the well-being of the patient. Considerations may be
made for end-of-life cases. Where visitors are permitted, staff will conduct training
on appropriate PPE usage prior to allowing visitation.
R. Routes of travel for visitors, to/from rooms of confirmed or suspected COVID-19
patients will be developed by Security or designee. These routes will be developed
to ensure the shortest travel path to or from the area. Visitors will be escorted
to/from rooms in an effort to ensure that they are not remaining in common spaces,
such as cafeterias, waiting areas and lobbies.
S. Family members or friends who have been exposed to the patient will not be
permitted to remain in the common Waiting Area. Whenever possible, they will be
placed in another private area or asked to leave site until screened by the local
Health Department.
T. Whenever possible, all testing will be conducted at bedside. Specimen collection
must occur under negative pressure. (Refer to Section on Laboratory)
U. During patient transfers for the purpose of testing or admission, patients will be
requested to don a surgical mask and will be covered with a clean sheet.
V. If patients do not meet standard criteria for admission, they should be discharged to
home with follow-up by the local Health Department.
W. In the event of a positive test result, exposure risk for all employees interacting with
the patient will be determined by Occupational Medicine and UHS Infection
Control.
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Up to Date as of: 03/11/2020 13 Version #: 7
6. Patient Placement
A. Patients shall be placed in available negative pressure rooms.
Negative Pressure Rooms are located;
UHS Wilson Medical Center
Emergency Department Room 6A
Emergency Department Room 8
North Wing 5 NP Suite (will be used as last resort, for Neonatal Care Only)
North Tower 4 Room 454
North Tower 4 Room 455
North Tower 4 Room 456
CVICU Room 392
Intensive Care Unit Room 1
Intensive Care Unit Room 2
UHS Binghamton General Hospital
Emergency Department Room 13
Intensive Care Unit Room 8
Memorial 3 Room 335
Memorial 3 Room 336
Memorial 3 Room 337
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7. Dietary
A. No Dietary staff will be allowed to enter the room.
B. Dietary staff will call the patient to retrieve menu order by phone.
C. If a dietary consultation is needed, the Dietitian will interview the patient by phone.
D. All meals will be served on disposable trays, with disposable utensils.
E. All meals will be delivered to Nursing staff, who will present the meal to patients.
F. Disposable trays and utensils will not leave the patient’s room and will not re-enter
the Kitchen area. Nursing will dispose of these items.
8. Laboratory
A. Testing for COVID-19 does not require prior-authorization from the local Health
Department. Testing may occur under the discretion of providers. (See: Criteria
for Testing – above)
B. Nursing staff will be responsible for acquiring all specimens in the Emergency
Department. Respiratory Therapy will be responsible for acquiring all specimens
in on inpatient units.
C. Phlebotomists will not be allowed to enter the room.
D. Specimen collection will occur only in negative pressure rooms.
E. Specimens to be obtained include for COVID-19 testing include;
(2) - Nasopharyngeal (NP) swabs
(1) - Oropharyngeal swab (use influenza swabs)
Sputum, if productive cough (induced sputum is not recommended)
F. Only synthetic fiber swabs with plastic shafts will be used.
G. Communication between Clinical and Laboratory staff is essential to minimize the
risk incurred in handling specimens from patients with suspected COVID-19.
Hand off communication should occur between Clinical staff and Laboratory staff
receiving the specimen.
H. Respiratory specimens should not be sent to the Laboratory via the pneumatic tube
system.
I. Any Laboratory procedure with the potential to generate aerosol or droplets (such
as vortexing) should be performed in a certified Class II Biological Safety Cabinet.
J. While performing routine testing on serum, blood or urine specimens from
suspected or known COVID-19 patients, Laboratory staff will follow Standard
Precautions. This includes disposable gloves, laboratory coat/gown and eye
protection.
K. All packaging and shipping of specimens to the NYS Laboratory at Wadsworth (or
other reference laboratory) will be conducted by WMC Microbiology.
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L. Laboratory waste will be handled in accordance with standard procedures for
respiratory pathogens, such as Seasonal Influenza.
M. Work areas and equipment will be decontaminated after specimen processing using
appropriate disinfectants.
10. Pharmacy
A. Par levels for frequently used pharmaceutical supplies have been increased.
A. During patient transfers for the purpose of testing or admission, patients will be
requested to don a surgical mask and will be covered with a clean sheet.
B. Regarding transportation from UHS location to UHS COVID-19 testing location
(ie, Vestal Walk In or Binghamton IM):
For suspect patients who are clinically compromised, they will be sent via
ambulance to Emergency Department.
For suspect patients who are ambulatory, not clinically compromised, and who
have independent transportation, they will be encouraged to transport self to
testing location.
C. Regarding transportation from UHS testing location (ie, Vestal Walk In or
Binghamton IM) to a non-UHS community location:
For suspect patients who are ambulatory, not clinically compromised, and who
have independent transportation, they will be encouraged to transport
themselves back into the community.
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13. Management of Visitors for Suspected/Confirmed COVID-19 Patients
A. Visitors to rooms of confirmed or suspected COVID-19 patients will be restricted
to parents of minor children and significant others, or those that are required for
medical decision making or the well-being of the patient. Considerations may be
made for end-of-life cases. Where visitors are permitted, staff will conduct training
on appropriate PPE usage prior to allowing visitation.
B. Routes of travel for visitors, to/from rooms of confirmed or suspected COVID-19
patients will be developed by Security or designee. These routes will be developed
to ensure the shortest travel path to or from the area. Visitors will be escorted
to/from rooms in an effort to ensure that they are not remaining in common spaces,
such as cafeterias, waiting areas and lobbies.
C. A Patient Liaison may be assigned to the patient by Social Work or Patient
Relations. The Liaison will assist in coordinating communication by the patient,
with family and friends, via telephone or video conferencing, if applicable.
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D. If the individual meets either of the above criteria, attempts will be made to
dissuade the person from visiting.
E. If the individual requests treatment within the Emergency Department, Security
staff will be contacted and escort the person, using an exterior route, to the
Emergency Department. Suspect persons will be kept at a minimum of 6’ from all
other individuals and will not be placed in a public Reception or Waiting Areas.
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Recommended Monitoring Work Restrictions
Exposure
Epidemiologic risk factors for COVID-19 (until 14 days for Asymptomatic
category
after last potential exposure) HCP
Prolonged close contact with a COVID-19 patient who was not wearing a facemask (i.e., no
source control)
Exclude from work
HCP PPE: None High Active for 14 days after last
exposure
Exclude from work
HCP PPE: Not wearing a
High Active for 14 days after last
facemask or respirator
exposure
Exclude from work
HCP PPE: Not wearing eye
Medium Active for 14 days after last
protectionb
exposure
HCP PPE: Not wearing gown Self with delegated
Low None
or glovesa,b supervision
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HCP not using all recommended PPE who have only brief interactions with a patient
regardless of whether patient was wearing a facemask are considered low-risk. Examples
of brief interactions include: brief conversation at a triage desk; briefly entering a patient
room but not having direct contact with the patient or the patient’s secretions/excretions;
entering the patient room immediately after the patient was discharged.
HCP who walk by a patient or who have no direct contact with the patient or their
secretions/excretions and no entry into the patient room are considered to have no
identifiable risk.
Recommendations for Monitoring Based on COVID-19 Exposure Risk
HCP in any of the risk exposure categories who develop signs or symptoms compatible with
COVID-19 must contact their established point of contact (public health authorities or their
facility’s occupational health program) for medical evaluation prior to returning to work
1. High-and Medium-risk Exposure Category
HCP in the high-or medium-risk category should undergo active monitoring, including
restriction from work in any healthcare setting until 14 days after their last exposure. If
they develop any fever (measured temperature >100.0oF or subjective fever) OR
respiratory symptoms consistent with COVID-19 (e.g., cough, shortness of breath, sore
throat)* they should immediately self-isolate (separate themselves from others) and notify
their local or state public health authority and healthcare facility promptly so that they can
coordinate consultation and referral to a healthcare provider for further evaluation.
2. Low-risk Exposure Category
HCP in the low-risk category should perform self-monitoring with delegated supervision
until 14 days after the last potential exposure. Asymptomatic HCP in this category are not
restricted from work. They should check their temperature twice daily and remain alert for
respiratory symptoms consistent with COVID-19 (e.g., cough, shortness of breath, sore
throat)*. They should ensure they are afebrile and asymptomatic before leaving home and
reporting for work. If they do not have fever or respiratory symptoms they may report to
work. If they develop fever (measured temperature > 100.0 oF or subjective fever) OR
respiratory symptoms they should immediately self-isolate (separate themselves from
others) and notify their local or state public health authority or healthcare facility promptly
so that they can coordinate consultation and referral to a healthcare provider for further
evaluation. On days HCP are scheduled to work, healthcare facilities could consider
measuring temperature and assessing symptoms prior to starting work. Alternatively,
facilities could consider having HCP report temperature and symptoms to occupational
health prior to starting work. Modes of communication may include telephone calls or any
electronic or internet-based means of communication.
3. HCP who Adhere to All Recommended Infection Prevention and Control Practices
Proper adherence to currently recommended infection control practices, including all
recommended PPE, should protect HCP having prolonged close contact with patients
infected with COVID-19. However, to account for any inconsistencies in use or adherence
that could result in unrecognized exposures, HCP should still perform self-monitoring with
delegated supervision as described under the low-risk exposure category.
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4. No Identifiable risk Exposure Category
HCP in the no identifiable risk category do not require monitoring or restriction from
work.
5. Community or travel-associated exposures
HCP with potential exposures to COVID-19 in community settings should have their
exposure risk assessed according to CDC guidance. HCP should inform their facility’s
occupational health program that they have had a community or travel-associated
exposure. HCP who have a community or travel-associated exposure should undergo
monitoring as defined by that guidance. Those who fall into the high- or medium- risk
category described there should be excluded from work in a healthcare setting until 14 days
after their exposure. HCP who develop signs or symptoms compatible with COVID-19
should contact their established point of contact (public health authorities or their facility’s
occupational health program) for medical evaluation prior to returning to work.
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