Anastasia Forte 
anastasiaforted@gmail.com  

EDUCATION 
University of North Carolina at Greensboro ​- Masters of Library and Informations 
Science 
JANUARY 2019 - PRESENT 

University of North Carolina Wilmington ​- Bachelor of Arts, Criminology 

AUGUST 2013 - MAY 2016 

EXPERIENCE 
Duke University, Durham, NC ​- Student Success and Engagement Library Intern 
SEPTEMBER 2019 - MAY 2020 
● Provided research support and performed circulation duties at a public service desk and 
assisted library users through the Ask a Librarian service via chat and email 
● Participated in the Library’s instructional program, particularly for first-year writing 
● Created research and instruction tools and writes blog posts 
● Worked with librarians to create targeted orientations, outreach events, and training 
opportunities for first generation (1G) students, international students, and other student 
groups from diverse backgrounds 
● Worked with library staff to build connections and collaborations with student success 
related departments and campus offices 
● Assisted with focus groups and facilitate conversations with groups of students from 
underrepresented communities to learn more about their needs in order to make library 
services more accessible and user-friendly 

State Employees Credit Union, Raleigh, NC ​- Records Analyst 

AUGUST 2016 - MAY 2019 
● Processed cash, checks, money orders, and savings bonds quickly and efficiently 
● Greeted members with a warm and inviting hello and smile as they entered or while on 
the phone 
● Accepted incoming calls in a high volume call center environment and answered member 
questions and concerns via phone or internet message and directed them to the 
appropriate person or department if needed 
● Prepared outgoing documents to be sent to membership and staff as well as scanning, 
copying, and faxing paperwork 
● Supported SECU members, branches, and operations centers as well as various external 
Federal, State, and Judicial agencies by organizing, capturing, storing, researching, and 
producing, SECU records 
 
 

UNCW Transition Program, Wilmington, NC​- Seahawk Link 

APRIL 2015 - DECEMBER 2015 
● Assisted incoming first year students with transitioning into the college environment by 
helping them locate resources available to them. 
● Served as a positive social and academic mentor by supporting students with their 
involvement on campus. 
● Met with students one on one to identify their academic, personal, and social goals and 
assisted and guided them to the resources needed to achieve them. 

Aramark, Wilmington, NC ​- Cashier 

AUGUST 2015 - JANUARY 2016 
● Processed cash, credit card, and debit card transactions efficiently and quickly. 
● Prepared food and beverages upon demand thoroughly and quickly.  
● Prepared food for the following day while following sanitation and food safety practices 
and procedures 

FotoFX, Kure Beach, NC ​- Photographer and Editor 

JUNE 2015 - AUGUST 2015 
● Greeted customers with a warm smile and invited them to be photographed in front of a 
green screen. 
● Photographed customers and edited their photo onto multiple different backgrounds. 
● Persuaded customers to purchase photo packages and upgrade to better packages. 

INVOLVEMENT 
UNCW CARE, Wilmington, NC ​- My Stand Mentor 
MARCH 2015 - MAY 2016 
● Trained in handling domestic violence crises 
● Being perceptive and noticing red flags during personal interactions with others to 
identify the signs of interpersonal violence  
● Intervening in potentially difficult situations 
● Assisting in bringing one or more of CARE’s presentations to organizations 

UNCW Black Student Union, Wilmington, NC ​- Vice President 

AUGUST 2013 - MAY 2016 
● Assist the President in carrying out Presidential duties and the completion of the purpose 
of BSU 
● Govern in the absence of the President 
● Preside over general body meetings  
● Supervise BSU projects, activities and/or programs, and monitor the various committees. 
 
 

SKILLS & CERTIFICATIONS 

Collaboration, Reference Service, Written and Verbal Communication, Customer Service, 
Instruction, Community Outreach, Microsoft Office, Time Management, Web Page Design 
Certified Microsoft Office Specialist 
Notary Public  
 

Professional Organizations 
American Library Association 
North Carolina Library Association 
North Carolina School Media Association